All hotels in Cairns, Queensland, Australia
1 room, 2 adults
You can collect Hotels.com® Rewards nights here87 Lake Street, Cairns, QLD, 4870, Australia, ‏‎800-491-6126
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3.4 / 5Good

Score breakdown (from 402 reviews)

Average rating for:

  • Cleanliness
    3.3
  • Service
    3.6
  • Comfort
    3.2
  • Condition
    3.0
  • Neighborhood
    4.1

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good value for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location in the heart of the city. So convenient!
Genuine Hotels.com guest review
1 night business trip Nov 18, 2014
Margot
AU
4.0 / 5Excellent
"Great location close to the beach and supermarket"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
All the staffs are super kind and considerable. Big thanks for Sharon for helping us sort out the problem due to our flight cancellation . reasonable price and breakfast included . Definitely will come back again !
Genuine Expedia guest review
Other trip Nov 20, 2014
Grace
AU
4.0 / 5Excellent
"best location, poor breakfast."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The location is perfect, the room is all right but the breakfast is poor.
Genuine Hotels.com guest review
4 night romance trip Nov 3, 2014
Catarina
AU
3.0 / 5Good
"Cheap and Friendly"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Service was friendly. Aircon in room was broken had a bad nights sleep glad it was only an overnight stay. Although I would stay again at a price of $70
Genuine Hotels.com guest review
1 night family trip Nov 6, 2014
ms. sera.l.
AU
3.0 / 5Good
"Good above basic accommodation, great location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Had a single room, comfortable bed, the room as clean and toilets across the hallway from my room. Quite location even in the middle of town, very handy to everywhere you want to go by foot. The included brekky was very good with a selection that suited most. The staff I met were very helpful and polite. If you want more than basic accommodation this is the place to go. I'll go back again no problems.
Genuine Hotels.com guest review
3 night trip Oct 30, 2014
Kevin
AU
2.0 / 5Fair
"Not recommended"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The bathroom was not cleaned properly. There was mold on the ceiling. The building needs renovation urgently.
Genuine Hotels.com guest review
1 night romance trip Oct 31, 2014
Cornelia
AU
5.0 / 5Outstanding
"Grand ole dame in centre of Cairns"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great value Great location Grand old building Much better business stay than more modern away from centre
Genuine Expedia guest review
Other trip Oct 18, 2014
david
AU
4.0 / 5Excellent
"Everything went well but the noisy night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed there for five night. Excellent location, easy to go anywhere. However, as described by other tourists stayed there, the noise outside made me very difficult to fall asleep.
Genuine Hotels.com guest review
5 night romance trip Oct 5, 2014
Li
GB
4.0 / 5Excellent
"Colonial charmer"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Manager originally allocated us a small room but graciously upgraded us to a larger, more comfortable room when we questioned him. Loved the complimentary breakfasts on the wide, Colonial style verandah. Very convenient, could walk to everywhere in downtown Cairns.
Genuine Hotels.com guest review
5 night romance trip Oct 6, 2014
A Traveler
AU
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
It was comfortable and the air conditioner worked with out any noises..! Would stay again if in Cairns. Breakfast was great...!!!! Love it guys
Genuine Hotels.com guest review
1 night trip Oct 2, 2014
Olsen
AU
4.0 / 5Excellent
"Great "olde Fashioned" experience"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Helpful friendly & mature reception personnel. Stayed in heritage section, king size comfortable bed with ensuite, clean tidy, plenty of room, all good. Had a ton of fun operating the "olde lift". Breakfast was simple, plenty of boiled eggs plus cereal, toast etc. Very central location. PJ's Irish bar around the corner (below) absolutely perfect for Guinness lovers, very reasonable cost for a pint.
Genuine Hotels.com guest review
3 night romance trip Sep 26, 2014
Oldfella
AU
3.0 / 5Good
"It's OK for an economic vacation in the area."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
For AUD$100 a night with free continental breakfast, including cup of noodle, this Hides hotel is fine for the area. We travel three people and they added an extra bed without extra charge, which is unusual in Australia. The room is pretty large and the bed is a little noisy with the cheat bed frame, I guess.
Genuine Expedia guest review
Other trip Sep 25, 2014
Kent
AU
3.0 / 5Good
"Central but noisy"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
You get what you pay for- staff were friendly / room was basic but clean/ it is central but very noisy if you get a room looking out onto the street. The terrace for breakfast is nice
Genuine Hotels.com guest review
3 night trip Sep 19, 2014
A Traveler
AU
4.0 / 5Excellent
"Bit of noise but what a spot."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great position. Room basic but very clean and all we needed. Opened onto verandah overlooking main street. Heard some revellers late but that comes with the scenery. Basic breakfast but good solid start to the day. I
Genuine Hotels.com guest review
1 night business trip Sep 13, 2014
Neil Green
AU
2.0 / 5Fair
"Cheap but not worth it..."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Man behind desk was very abrupt and arrogant to start with at check in, but did improve a little later. while the room we got wasn't too small, the beds were horrible to sleep on being hard and able to feel the springs. House keeping was very irregular and most times they didn't even knock and just entered while you were in the room, the only thing they did while we were there (6 nights) was occasionally top up the coffee/sugar, change bin bags and towels if they felt like it. The overall general visual appeal of the place is very different from the pictures on any of the sites. Breakfast was simple but nothing to complain about, self serve toast and cerial with juice or tea and coffee. Our room was close to one of the staff rooms and seemed to be loud most of the time. Cheap rooms right in the heart of Cairns however wouldn't bother to stay there in the future...
Genuine Expedia guest review
Other trip Sep 18, 2014
kimberley
AU
3.0 / 5Good
"Not bad for the price"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The carpet needs changing but the location is excellent and the service good. Car park is a bonus if needed . You can't expect 5 stars for the price you pay . Suited me .
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
Tony
AU
2.0 / 5Fair
"Centrally located however very noisy."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Room service was tardy not sure if sheets were changed in a week. I would not rate it any moor than two and a half star Paid for a superior room, just as well !! Would not stay there again
Genuine Expedia guest review
Other trip Sep 5, 2014
Phillip
AU
4.0 / 5Excellent
"clean convenient cheap"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
overnight excellent location convenient rooms dated but clean
Genuine Hotels.com guest review
2 night trip Aug 27, 2014
george
AU
4.0 / 5Excellent
"Perfec t location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Only had one night at Hides Hotel but both me and my boyfriend enjoyed the hotel very much! Good standard for the money you put in. Great location close to supermarkets, bars, terminal and waterfront.
Genuine Hotels.com guest review
1 night romance trip Aug 14, 2014
A Traveler
AU
3.0 / 5Good
"Hotel right in the city"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel building is quite unusual with "antique" furnishings along the halls and each hallway different. Room was clean with a mid stay towel/toilet paper refresh and bin empty (no bed making). My only warning would be that every night, whether weekend or weekday was extremely loud in noise level from the pubs underneath.
Genuine Expedia guest review
Other trip Aug 15, 2014
Natto
AU
4.0 / 5Excellent
"nice hotel close to all shops"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
1st night was no good nose from pub under our room ,lucky to have 2 hours sleep
Genuine Expedia guest review
Other trip Jul 28, 2014
cliffy
AU
2.0 / 5Fair
"Basic but OK for a cheap option"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Very basic rooms, basic service, basic breakfast. Not too bad for the relatively low price. But don't expect anything beyond the basics. Excellent location.
Genuine Hotels.com guest review
2 night romance trip Jul 21, 2014
A Traveler
AU
2.0 / 5Fair
"Won't be able to sleep"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Do not come here with your family. Sleeping is impossible until the streets quiet down - which is just about never. Cars, trucks, construction work, and the hardy party folk of Cairns will ensure that you will spend every every waking hour ... awake. Not worth the price.
Genuine Hotels.com guest review
2 night trip Jul 22, 2014
A Traveler
AU
4.0 / 5Excellent
"alright"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
loude streets outside, old and loude air condition, bathroom could be cleaner specly the shower, otter than that an nice old hotel for an reasonable price and, withing walking distance from everything.
Genuine Hotels.com guest review
4 night romance trip Jul 11, 2014
A Traveler
AU
5.0 / 5Outstanding
"Overnight before morning cruise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a 1night stay for 3 ppl. Staff was friendly
Genuine Expedia guest review
Other trip Jul 23, 2014
tb
AU
3.0 / 5Good
"Great location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
old room style...but good location,, not bad
Genuine Hotels.com guest review
2 night trip with friends Jul 15, 2014
areum
AU
4.0 / 5Excellent
"fantastic service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
excellent overall
Genuine Hotels.com guest review
6 night trip Jul 2, 2014
A Traveler
AU
3.0 / 5Good
"Nice hotel but very noisy"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Everything is fine except the noise from the bar till 3-4am. Then the street cleaners arrive. Such a pity for such an iconic hotel typical of councils to allow the bar to trade into the small hours of the morning under a hotel.
Genuine Expedia guest review
Other trip Jul 6, 2014
grahame
AU
3.0 / 5Good
"Noisy neighbours"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
The room was more than adequate, but the noise outside - neighbours shouting, rubbish trucks VERY early, roadworks commencing early, vacuuming of verandah early - made sleep very intermittent and short. I believe I could have asked for a quiet room...!
Genuine Hotels.com guest review
3 night trip Jun 15, 2014
Bevy
AU
2.0 / 5Fair
"Basic accomodation central location"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Dreadfully sick smell in room 95 that not even the Air Con being left on could shift. A really dirty room. Sheets and pillow covers seemed to be years past their use by date and their clenseiness was questionable.
Genuine Expedia guest review
Other trip Jun 16, 2014
John
IE
4.0 / 5Excellent
"Ideal Ironman Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Loved the stay, staff were excellent, just needs a doona cover
Genuine Hotels.com guest review
6 night trip Jun 4, 2014
A Traveler
AU
4.0 / 5Excellent
"Older hotel, but really good service and price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room was clean, but a dated and shabby. The hotel has secure parking (free), but you have to check in before you can park in it; as of May 2014 they were digging the road up out the front which made life a bit more complicated. The air-con works well, but only when you are in the room, which means it's normally quite hot when you return to the room at the end of the day. There is ZERO view from the window (which is frosted glass; zero is not overstating this). HOWEVER the hotel offers free beach towels for during the day, and very kindly let me leave my car in their secure car park for a few extra days after I had checked out (although there is no guarentee of this in future, and they said it'd likely not be possible at weekends). If you want good price, private, quiet (apart from the air-con) rooms, then use this place - I certainly will again. Ps. The rooms have baths, bonus!
Genuine Hotels.com guest review
3 night trip May 25, 2014
Derek
AU
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Cheap hotel located within walking distance of most places in Cairns.
Genuine Hotels.com guest review
3 night trip May 14, 2014
A Traveler
AU
4.0 / 5Excellent
"Location times 3"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
Great location. Street noises not blocked by the windows at all. Breakfast not the most versatile. Great for budget travelers with the fridge in the room and Woolies opposite the street.
Genuine Hotels.com guest review
3 night trip May 4, 2014
A Traveler
AU
3.0 / 5Good
"Hides...a shadow of its former self."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
I always stay at Hides as I normally arrive/depart Cairns by train (yes how quaint) and Hides is close to the station. However the Hotel is in dire need of a makeover as the hession lining the verandah over the collapsed ceiling will attest. I stay in the hotel section as I don't mind sharing the bathroom, however the minimal number of guests staying there means meeting others in the bathroom is a rare occurrence. I'm well aware of the cut rate hotel tariffs these days and unfortunately Hides is caught in the middle.The continental breakfast included in the rate is appreciated.
Genuine Hotels.com guest review
3 night trip with friends May 3, 2014
Mike
AU
3.0 / 5Good
"damp smell but good location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Room smelt really damp and couldn't open the window as there was too much noise. Location was really good and its nice to have breakfast included but the place could do with a revamp. Also alot of hair in the shower
Genuine Expedia guest review
Other trip May 2, 2014
bell
CA
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The location of this hotel is excellent and right in the middle of the city. Either side are shops and is in walking distance to everything you would need. The hotel itself however is abit dated. It felt more like a backpackers resort than a hotel. You have to make your own room up and the towels are not changed for you (you have to get them yourself from reception) nor is the bed linen changed and the room wasn't cleaned for the duration of our stay (4 nights!). However, the room was clean upon arrival. The room was also very noisy due to outside noise and we could hear people outside til the early hours of the morning which was quite disturbing. Given the close proximity of other hotels, I would recommend to pay abit extra and stay elsewhere.
Genuine Hotels.com guest review
3 night family trip Apr 19, 2014
A Traveler
GB
2.0 / 5Fair
"Hides in Cairns"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Stayed 4 nights, not too bad. it's just a place to sleep. TV is terrible. room is small and AC is noisy plus street noises.
Genuine Expedia guest review
Other trip May 1, 2014
A Traveler
CA
3.0 / 5Good
"It's close to everything, breakfast is good starta"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Good Easter break, great barrier reef is cool..everything a tourist wants.
Genuine Expedia guest review
Other trip Apr 27, 2014
PaulT
AU
4.0 / 5Excellent
"Good location and a certain charm"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I really enjoyed Hides Hotel. The staff were very helpful, booking the hotel shuttle for me and lending me a towel for the pool. The room was comfortable in spite of the heat and humidity outside and the the toilets and showers were clean. The The best thing for me was the building itself which reminded me of the 1930s with a lovely balcony on which to eat breakfast and a truly tropical feel.
Genuine Hotels.com guest review
2 night trip Apr 20, 2014
Emmy
AU
4.0 / 5Excellent
"Nice hotel located in the centre of the city"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Staff is very friendly and helpful. The location of the hotel allows easy acess to shopping centres, restaurants and Reef Terminal from where all the fun begins.
Genuine Expedia guest review
Other trip Apr 23, 2014
A Traveler
AU
3.0 / 5Good
"Adequate for a one night stay"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very noisy outside with late revelers and early morning clean ups with noisy machines. All to be expected with inner city location. The room had everything needed for an overnight stay.
Genuine Hotels.com guest review
1 night trip Apr 7, 2014
jamdrop
AU
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Very old as written in previous reviews but good price. I paid extra to have my own bathroom.
Genuine Hotels.com guest review
1 night trip Apr 7, 2014
A Traveler
AU
4.0 / 5Excellent
"2day visit-Great Barrier Reef, Rainforest experien"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel seems well located, staff were extremely helpful and pleasant! Pleasing, 'historic' atmosphere to hotel.
Genuine Expedia guest review
Other trip Apr 13, 2014
Gwen
AU
2.0 / 5Fair
"Convenient middle price hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Very helpful staff, but above a very noisy pub until early in the morning. Bed sheets in need of replacement! No daily room service.
Genuine Expedia guest review
Other trip Apr 10, 2014
A Traveler
GB
4.0 / 5Excellent
"overnight Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room had a little wear and tear otherwise was clean. Located in the heart of the city. Free Breakfast included. Would definitely stay again
Genuine Hotels.com guest review
1 night trip Mar 27, 2014
yubz83
AU
4.0 / 5Excellent
"comfy beds & safr rnvironment"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Always feel safe & locality is convenient
Genuine Hotels.com guest review
1 night trip Mar 24, 2014
victoria
AU
1.0 / 5Poor
"AWFUL just AWFUL"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The white pillow case stain looked Thai dyed yellow and dark yellow, the mattress was stained badly, the room smelt of sweat and something else. The photo's used to advertise this place on the internet belie the disgraceful condition of the property, the fridge door in the room was rusted and had not been cleaned for months literally, the uncleaned bedroom window looked onto machinery and industrial chimney like flus of varying sizes. The stairway steps were wet from water running down the walls. After less than 15 minutes I checked out, the male behind the desk said unfortunately I can't give you a refund which was fine I couldn't wait to get out he obviously needed the money more than I did. DO NOT BELIEVE THE PHOTOS I was offered an upgrade at an extra $30 dollars a night which I refused - he reduced to $15 a night which I again refused. This is the lower grade of back packer stays.
Genuine Expedia guest review
Other trip Mar 29, 2014
Bill
AU
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
We only had to stay 1 night
Genuine Hotels.com guest review
1 night trip Mar 22, 2014
Hawks
AU
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hides is so central for us to everything. We we're here for a week.And it is a recomadation to my family and friends.Staff are friendly n helfull at all times.We were disappointed by a big blackout on our arrival but all good
Genuine Hotels.com guest review
3 night trip Mar 19, 2014
iosefo
AU
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