All hotels in Cairns, Queensland, Australia
1 room, 2 adults
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87 Lake Street, Cairns, QLD, 4870, Australia, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.4 / 5Good

Score breakdown (from 415 reviews)

  • Value
    Best value for money
  • Breakfast
    Tasty breakfast
  • Room
    Room is not nice
  • Cleanliness
    Dirty
  • Vibe
    Poor vibe
  • Comfort
    Uncomfortable

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
Good hotel for the price
Genuine Hotels.com guest review
1 night business trip Aug 14, 2015
A Traveler
AU
2.0 / 5Fair
"Deffo not 3.5 star"
Hotel location excellent. Staff friendly. No free wi fi . Breakfast only served till 9. Hotel is not clean. Fans above the bed filthy. Towels were ripped. I wouldn't teccomend you stay here unless on a really tight budget. I would say it's a 2*. It's a shame as if made good could be a goldmine!
Genuine Expedia guest review
Other trip Aug 14, 2015
chelle
GB
4.0 / 5Excellent
"Good location"
Friendly and helpful staff. Close to everything. Very comfortable
Genuine Expedia guest review
Other trip Aug 13, 2015
Sam
AU
4.0 / 5Excellent
"Hotel is close to all accomodations"
Close to all accomodations to eat boat rent a car shopping eating...
Genuine Expedia guest review
Other trip Aug 11, 2015
cathmars
AU
4.0 / 5Excellent
"handy to CBD and waterfront"
Great location and price bracket for overnight stay in Cairns
Genuine Expedia guest review
Other trip Aug 9, 2015
Jeff
AU
2.0 / 5Fair
"Right in city center and close to harbour. Shops a"
Breakfast ok but basic. Noise from party makers nearby till 3 in the night. At 6 noice from car cleaning.
Genuine Expedia guest review
Other trip Jul 23, 2015
A Traveler
AU
2.0 / 5Fair
"Noisy"
Lots of noise from street revellers until the early hours Council workers started up with power brooms before 6.00AM No en suite in room Had to catch two different lifts to get to the second floor No parking available Quaint old building
Genuine Expedia guest review
Other trip Jul 19, 2015
JWK
AU
4.0 / 5Excellent
"good spot in the middle of town"
it was a comfortable hotel and so close to town good price
Genuine Expedia guest review
Other trip Jul 8, 2015
Di
AU
4.0 / 5Excellent
Reception Staff were very helpful with possible tours, etc. and always pleasant, courteous.
Genuine Expedia guest review
Other trip Jul 2, 2015
patrice&chantal
AU
3.0 / 5Good
"great location"
We were disappointed that our bed wasn't made after we left our sign on door.
Genuine Hotels.com guest review
2 night family trip Jun 18, 2015
karen
AU
4.0 / 5Excellent
"Dependable Comfort"
As a previous locals of Cairns the Hides Hotel is a name is positively well known. We are now longer locals but are regular visitors to Cairns choosing to stay in Hides, superior rooms. The wife and I are far from being "snobs" but typically stay in higher standard accommodations whilst away. As testament to the Hides Hotel we have now totalled in excess of two weeks at the Hides Hotel. It has been consistently clean, comfortable, central and the staff are always helpful. The breakfast may be described as basic, but consider how little you have paid... If you don't like the breakfast there is within a 20m range more great locations for breakfast and super coffee then I have seen in some Capital cities. I'm sure we will stay there again when next we visit our family in Cairns and we would definitely suggest the Hides Hotel to any who are going up that way.
Genuine Expedia guest review
Other trip Jun 24, 2015
A Traveler
AU
4.0 / 5Excellent
"Great location"
This hotel was just what we needed. It was clean, in a perfect location to the city. Less than a 5 min walk to the lagoon/street with the best food. Impressed with breakfast in the morning, nice balcony/patio for breakfast. One staff member was a little... Grumpy at some times but overall nice staff and great stay.
Genuine Hotels.com guest review
1 night trip with friends Jun 7, 2015
Erich
AU
4.0 / 5Excellent
Great location in the heart of Cairns. Good value for money.
Genuine Expedia guest review
Other trip Jun 4, 2015
Paul
AU
3.0 / 5Good
"Hotel in city centre"
Friendly staff, comfortable room/bed, good breakfast. Perfect situation in city centre. However room was not well cleaned.
Genuine Expedia guest review
Other trip Jun 3, 2015
Emy
AU
5.0 / 5Outstanding
"Nice chsracter"
Great location, parking on-site. Nice little heritage rooms, shared bathrooms clean. We'll come again.
Genuine Expedia guest review
Other trip May 16, 2015
ak
AU
5.0 / 5Outstanding
"Great to be in the centre of town. Great shopping!"
The hotel was right in the centre of all the great shopping. The veranda in the morning was beautiful. Clean room and very friendly staff.
Genuine Expedia guest review
Other trip May 16, 2015
A Traveler
AU
4.0 / 5Excellent
"3 Nights in Cairns"
Having never stayed in Cairns before I randomly chose Hides Hotel. What a stroke of luck, it was right on the main street and close to everything.
Genuine Expedia guest review
Other trip Apr 9, 2015
Lesley
AU
4.0 / 5Excellent
"The change was good"
Have stayed many times at this hotel. Excellent value and great location in the CBD. Great location for breakfast on veranda overlooking square. Tried a budget (heritage) room for the first time which featured a shared bathroom. Turned out great and worth the saving. Wonderful old hotel and I will be back.
Genuine Expedia guest review
Other trip Apr 5, 2015
Jacksans
CA
3.0 / 5Good
"no screen window"
no screen window, poor sound insulation room is big enough
Genuine Hotels.com guest review
2 night romance trip Mar 27, 2015
CHIA-YING
AU
4.0 / 5Excellent
"good value"
地点很好,很方便。房间整洁,早餐虽然简单,但满足全家需求。白天的服务员比较热情,晚上的差些。提供去海滩的大浴巾,但房间内使用的毛巾只给了两条。经济实惠,关键是去哪里都很方便。不足的就是晚上的噪音太大,楼下酒吧和聚会场所较多,通常12点以后才会安静下来。
Genuine Hotels.com guest review
2 night family trip Mar 27, 2015
rebecca
AU
4.0 / 5Excellent
"Good Hotel, Great staff"
Had a great stay. The hotel is wonderfully located and was at a great price. The only downside was an occasional ant in our room. Would stay again.
Genuine Hotels.com guest review
7 night romance trip Mar 11, 2015
A Traveler
AU
4.0 / 5Excellent
"Perfect"
Worth the cost. Perfect situation. Friendly
Genuine Hotels.com guest review
2 night trip Mar 3, 2015
Christian
AS
3.0 / 5Good
"Value for money stay"
One night stay while attending a social commitment. It was a 'value for money' stay that proved to be just that. Worth the money, unpretentious and efficient. The guy at reception was very helpful, enabled us to check-in early when we arrived.
Genuine Hotels.com guest review
1 night romance trip Feb 23, 2015
A Traveler
AU
4.0 / 5Excellent
"Centrally located, clean, price"
Found it to be a very pleasent stay and the breakfast was a bonus
Genuine Hotels.com guest review
2 night family trip Feb 1, 2015
John
AU
5.0 / 5Outstanding
"Great"
Great hotel will be staying here again!
Genuine Hotels.com guest review
1 night romance trip Feb 8, 2015
Charlie
GB
3.0 / 5Good
"GREAT LOCATION!"
Pros: Excellent location, Good value for money, Good Breakfast Cons: Poor room service, old facilities, bad air con. (not enough)
Genuine Expedia guest review
Other trip Feb 7, 2015
Bruno
AU
2.0 / 5Fair
"Wonderful staff but hotel needs improvement"
The staff were lovely- they were friendly, patient and helpful. However, the hotel requires some upkeep and basic facilities need to be attended to. I stayed in the cheaper heritage wing and I understand that you get what you pay for, but within reason. The room was clean on arrival but the bed badly needs replacing. I looked at the mattress and found it was torn, filthy, clearly very old and there was evidence of a previous bed bug infestation (bug fecal deposits around the mattress seams and frame, or if not fecal matter than mould, which is no better). The pillows were in a similar state (torn, stained and yellowed with age). It seems like the bathroom is cleaned regularly (and the staff do an impeccable job), but the bins are small, there are too few of them and there are no sanitary disposal units, as such the day I arrived there were used sanitary napkins spilling out of the bin onto the floor. That really isn't acceptable, not when it is easily remedied (provide larger, covered bins- that can't be a huge monetary investment). This isn't just about guest comfort either- the owner needs to protect the health and safety of his/her staff.
Genuine Expedia guest review
Other trip Feb 3, 2015
Laura
AU
4.0 / 5Excellent
"Central hotel."
Convenient no frills budget hotel.
Genuine Hotels.com guest review
1 night trip Jan 23, 2015
Stuart
GB
4.0 / 5Excellent
"Hallways and rooms"
The rooms and hallways were very hot and humid, as was the weather but the air conditioning was very poor. Staff on the desk were all very nice especially the evening lady, didn't get her name but very helpful
Genuine Expedia guest review
Other trip Jan 12, 2015
kookycockney
CA
3.0 / 5Good
"Budget Hotel with Shared Bathroom"
I was put in one room when arrived but, what I thought was a double bed was actually 2 singles placed together and the mattresses sagged in the middle so I had the mattress seams sticking into my back. I was moved the next day after I complained. The bed was the same as the other room but the mattresses were newer so didn't sag. Bed and breakfast stay was OK after that.
Genuine Expedia guest review
Other trip Jan 12, 2015
John
AU
2.0 / 5Fair
"Close to the major attractions"
Seems relatively good bang for the buck. Air-con worn out - noisy. Breakfast as advertised - "simple continental".
Genuine Expedia guest review
Other trip Dec 23, 2014
Gunnar
AU
3.0 / 5Good
"good"
good
Genuine Hotels.com guest review
4 night family trip Dec 11, 2014
deli
AU
3.0 / 5Good
"just on"
Doesn't list on ads about No room service and share bathroom.but stuff very nice.
Genuine Hotels.com guest review
3 night family trip Nov 26, 2014
richard
AU
4.0 / 5Excellent
"good"
good
Genuine Hotels.com guest review
5 night family trip Dec 11, 2014
deli
AU
3.0 / 5Good
"Convenient and well connected to all tourist locat"
Staff was friendly. Helped in planning of our trips during our 3 days stay at Cairns.
Genuine Hotels.com guest review
3 night family trip Nov 10, 2014
Priyanka
IN
1.0 / 5Poor
"Don't stay here"
Booked a superior room and only got a standard room. Very small with noisy a/c just outside the window. Manager was rude and unhelpful.
Genuine Hotels.com guest review
3 night trip Nov 17, 2014
Scott
AU
4.0 / 5Excellent
"Good value for money"
Great location in the heart of the city. So convenient!
Genuine Hotels.com guest review
1 night business trip Nov 18, 2014
Margot
AU
4.0 / 5Excellent
"Great location close to the beach and supermarket"
All the staffs are super kind and considerable. Big thanks for Sharon for helping us sort out the problem due to our flight cancellation . reasonable price and breakfast included . Definitely will come back again !
Genuine Expedia guest review
Other trip Nov 20, 2014
Grace
AU
4.0 / 5Excellent
"best location, poor breakfast."
The location is perfect, the room is all right but the breakfast is poor.
Genuine Hotels.com guest review
4 night romance trip Nov 3, 2014
Catarina
AU
3.0 / 5Good
"Cheap and Friendly"
Service was friendly. Aircon in room was broken had a bad nights sleep glad it was only an overnight stay. Although I would stay again at a price of $70
Genuine Hotels.com guest review
1 night family trip Nov 6, 2014
ms. sera.l.
AU
3.0 / 5Good
"Good above basic accommodation, great location."
Had a single room, comfortable bed, the room as clean and toilets across the hallway from my room. Quite location even in the middle of town, very handy to everywhere you want to go by foot. The included brekky was very good with a selection that suited most. The staff I met were very helpful and polite. If you want more than basic accommodation this is the place to go. I'll go back again no problems.
Genuine Hotels.com guest review
3 night trip Oct 30, 2014
Kevin
AU
2.0 / 5Fair
"Not recommended"
The bathroom was not cleaned properly. There was mold on the ceiling. The building needs renovation urgently.
Genuine Hotels.com guest review
1 night romance trip Oct 31, 2014
Cornelia
AU
5.0 / 5Outstanding
"Grand ole dame in centre of Cairns"
Great value Great location Grand old building Much better business stay than more modern away from centre
Genuine Expedia guest review
Other trip Oct 18, 2014
david
AU
4.0 / 5Excellent
"Everything went well but the noisy night"
Stayed there for five night. Excellent location, easy to go anywhere. However, as described by other tourists stayed there, the noise outside made me very difficult to fall asleep.
Genuine Hotels.com guest review
5 night romance trip Oct 5, 2014
Li
GB
4.0 / 5Excellent
"Colonial charmer"
Manager originally allocated us a small room but graciously upgraded us to a larger, more comfortable room when we questioned him. Loved the complimentary breakfasts on the wide, Colonial style verandah. Very convenient, could walk to everywhere in downtown Cairns.
Genuine Hotels.com guest review
5 night romance trip Oct 6, 2014
A Traveler
AU
3.0 / 5Good
It was comfortable and the air conditioner worked with out any noises..! Would stay again if in Cairns. Breakfast was great...!!!! Love it guys
Genuine Hotels.com guest review
1 night trip Oct 2, 2014
Olsen
AU
4.0 / 5Excellent
"Great "olde Fashioned" experience"
Helpful friendly & mature reception personnel. Stayed in heritage section, king size comfortable bed with ensuite, clean tidy, plenty of room, all good. Had a ton of fun operating the "olde lift". Breakfast was simple, plenty of boiled eggs plus cereal, toast etc. Very central location. PJ's Irish bar around the corner (below) absolutely perfect for Guinness lovers, very reasonable cost for a pint.
Genuine Hotels.com guest review
3 night romance trip Sep 26, 2014
Oldfella
AU
3.0 / 5Good
"It's OK for an economic vacation in the area."
For AUD$100 a night with free continental breakfast, including cup of noodle, this Hides hotel is fine for the area. We travel three people and they added an extra bed without extra charge, which is unusual in Australia. The room is pretty large and the bed is a little noisy with the cheat bed frame, I guess.
Genuine Expedia guest review
Other trip Sep 25, 2014
Kent
AU
3.0 / 5Good
"Central but noisy"
You get what you pay for- staff were friendly / room was basic but clean/ it is central but very noisy if you get a room looking out onto the street. The terrace for breakfast is nice
Genuine Hotels.com guest review
3 night trip Sep 19, 2014
A Traveler
AU
4.0 / 5Excellent
"Bit of noise but what a spot."
Great position. Room basic but very clean and all we needed. Opened onto verandah overlooking main street. Heard some revellers late but that comes with the scenery. Basic breakfast but good solid start to the day. I
Genuine Hotels.com guest review
1 night business trip Sep 13, 2014
Neil Green
AU
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