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Grand Hotel Santa Lucia - Naples 40.82993, 14.24811
Via Partenope 46, Naples, 80121 Italy
Guest review summary
- 8.4 Average rating: All Trip Types
- 80% Recommended
- 5 Reviews
- 8.4 Hotel Service
- 8.8 Room Comfort
- 9.6 Hotel Condition
- 9.6 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (5) | 8.4 |
| Business | (0) | 0 |
| Romance | (1) | 10.0 |
| Family | (2) | 10.0 |
| With Friends | (1) | 4.0 |
| All Others | (1) | 8.0 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 0203 027 81 46
Facilities
Services
- Airport transportation (surcharge)
- Complimentary breakfast
- Complimentary newspapers in lobby
- Concierge desk
- Currency exchange
- Doorman/doorwoman
- Express check- in
- Express check-out
- Fitness facilities
- Internet access - wireless
- Laundry facilities
- Limo or Town Car service available
- Medical assistance available
- Multilingual staff
- Parking (valet)
- Safe-deposit box - front desk
- Tour assistance
- Wedding services
Business & Event
- 24-hour front desk
- Banquet facilities
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Meeting rooms (small groups)
- Room service (24 hours)
Rooms (all rooms include)
- Air conditioning
- Balcony
- Bathrobes
- Bathroom phone
- Bidet
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Direct-dial phone
- Extra towels/bedding
- Hair dryer
- Handheld shower
- Housekeeping
- Hypo-allergenic bedding available
- In-room childcare (surcharge)
- In-room safe
- Makeup/shaving mirror
- Minibar
- Pay movies
- Satellite television service
- Shower/tub combination
- Slippers
- Smoking permitted
- Sofa bed
- Turndown service
- Wake-up calls
- Welcome amenities
- Window opens
- Wireless high-speed Internet access (complimentary)
- Wireless Internet access
General
- Air-conditioned public areas;
- Bar/lounge;
- Elevator/lift;
- Marina on site;
- Number of floors: 6;
- Number of rooms: 96;
- Restaurant(s) in hotel;
- Umbrella;
- Wireless (high-speed) Internet access - complimentary
| Check-in time is | 2 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Recreation
- Motor boating nearby
- Sailing nearby
- Swimming nearby
- Tennis nearby
- Windsurfing nearby
Guestrooms Guestrooms
Double Standard
1 double bed or 1 bed. Sofa bed. Balcony. Desk. In-room safe. Wireless (high-speed) Internet access - complimentary. Television - Satellite service. Cable/satellite TV. Pay movies. Direct-dial phone. Telephone. Minibar. Shower/tub combination. Handheld shower. Bidet. Makeup/shaving mirror. Bathroom telephone. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Welcome amenities. Turndown service. Air conditioning. Climate control. Smoking rooms only.
All rooms include All rooms include- Air conditioning
- Balcony
- Bathrobes
- Bathroom phone
- Bidet
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Direct-dial phone
- Extra towels/bedding
- Hair dryer
- Handheld shower
- Housekeeping
- Hypo-allergenic bedding available
- In-room childcare (surcharge)
- In-room safe
- Makeup/shaving mirror
- Minibar
- Pay movies
- Satellite television service
- Shower/tub combination
- Slippers
- Smoking permitted
- Sofa bed
- Turndown service
- Wake-up calls
- Welcome amenities
- Window opens
- Wireless high-speed Internet access (complimentary)
- Wireless Internet access
Double single use
1 single bed. Sofa bed. Balcony. Desk. In-room safe. Wireless (high-speed) Internet access - complimentary. Television - Satellite service. Cable/satellite TV. Pay movies. Direct-dial phone. Minibar. Shower/tub combination. Handheld shower. Bidet. Makeup/shaving mirror. Bathroom telephone. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Welcome amenities. Turndown service. Air conditioning. Climate control. Smoking rooms only.
All rooms includeSea View
1 double bed. Sofa bed. Balcony. Desk. In-room safe. Wireless (high-speed) Internet access - complimentary. Television - Satellite service. Cable/satellite TV. Pay movies. Direct-dial phone. Telephone. Minibar. Shower/tub combination. Handheld shower. Bidet. Makeup/shaving mirror. Bathroom telephone. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Welcome amenities. Turndown service. Air conditioning. Climate control. Smoking rooms only.
All rooms includeSuite
1 king bed or 1 sofa bed. Sofa bed. Balcony. Desk. In-room safe. Wireless (high-speed) Internet access - complimentary. Television - Satellite service. Cable/satellite TV. Pay movies. Direct-dial phone. Telephone. Minibar. Shower/tub combination. Handheld shower. Bidet. Makeup/shaving mirror. Bathroom telephone. Bathrobes. Slippers. Hair dryer. Complimentary toiletries. Blackout drapes/curtains. Welcome amenities. Turndown service. Air conditioning. Climate control. Smoking rooms only.
All rooms includeTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
Less than 0.5 mile
- Castle of the Egg (Castel dell'Ovo) - 100 yards
- La Fontana dell'Immacolatella - 200 yards
- Royal Palace (Palazzo Reale) - 800 yards
- Piazza del Plebiscito - 800 yards
- San Francesco di Paola - 800 yards
- Chiaia - 800 yards
- Piazza dei Martiri - 800 yards
0.5 - 1.0 mi
- Church of San Ferdinando - 900 yards
- Teatro di San Carlo - 1000 yards
- Galleria Umberto - 1000 yards
3.0+ mi
- Naples Intl. Airport (NAP) - 3.8 miles
- Sorrento Heliport (RRO) - 15 miles
- Capri Heliport (PRJ) - 19 miles
- Ischia Heliport (ISH) - 19 miles
Reviews
Filter by:
-
All (5)
- Recommended (4)
- Not recommended (1)
The following English reviews were posted by Hotels.com guests from other countries
"Must go there!"
Reviewed by Vincenzo of San Antonio on Sep 24, 2009
I first stayed in the Hotel Santa Lucia when I was a little boy in 1965. The improvements have been outstanding. Rooms have latest modern comfort with classic fine furniture as i remember it. Service is outstanding, the view is the best in Naples and the whole stay was very pleasant. The only drawback was the expensive use of internet. While in most hotels we visited it was free, in this hotel it was through Vodafone with expensive credit card charges and very slow. Otherwise great stay.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
"great location, rude front desk"
Reviewed by Maria of Newington on Sep 23, 2009
Great location, room was OK by european standards. Asked front desk several different questions always got abrupt rude responses i.e. was tour with english speaking guides was assured they would be then tour guides changed halfway through tour and we had an only italian speaking guide from h*** He took us to places not on tour list because other passengers tipped him and requested the stops we got back 2 hours to late and we had dinner reservations with another couple that we missed. asked to get a cab on checkout because there was a disturbance outside the hotel and we were two women alone and was told to walk around the corner and when I asked if we would get out she said who knows Why have a door man who just watched us go. buffet leaves much to be desired. Maid entered room on last day as we went to buffet at 7 am and check out was not unitl 11. we saw her in the hall said we were not done and when we got back she had moved our things and got room cleaned for other guests. I could go on but you get the picture. there are several hotels along this street choose another one!!!
Overall Rating
out of value="10"- 2.0 Hotel Service
- 8.0 Hotel Condition
- 6.0 Room Comfort
- 8.0 Room Cleanliness
"Very nice hotel in a wonderful location"
Reviewed by Michael of Stratford on Sep 20, 2009
Rooms were very nice and comfortable. View and location were outstanding. Breakfast was good. Staff were helpful but not overly so. Absolutely no real complaints.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviewed by olga likhovid of Sochi on May 25, 2008
This guest did not leave a comment.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 8.0 Room Comfort
- 10.0 Room Cleanliness
"Beautiful, good location, wonderful breakfast."
Reviewed by Judi of Hill Country, Tx. USA on Dec 19, 2007
Needs coffee pot in room for us 5 am risers. This is a must for business travelers to get the ole brain working.
Overall Rating
out of value="10"- 10.0 Hotel Service
- 10.0 Hotel Condition
- 10.0 Room Comfort
- 10.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews