"Common Areas are a little worn, but good loctation"
Staff was nice. Breakfast buffet was plentiful and well stocked. Room and hotel matched the price I paid. 4 bocks to Orange and Blue Metra lines.Genuine Hotels.com guest review
"Great service but rooms need improvement"
The staff was very friendly and helpful but the rooms are a little old.Genuine Hotels.com guest review
"Wonderful hotel, tiny room, tinier bathroom"
Overall, I would give the hotel a #5, maybe. We were on the Hilton Honors floor, so no school groups to disturb us. However, I don't think the bathroom could be much smaller and count as a bathroom. The bedroom wasn't roomy either. They were both smaller than European standards!!!!!!!!!!!!!!!!!!! Both my husband and I are small people to boot.Genuine Hotels.com guest review
My overall rating is 4 because, had a problem with the room, you gave me a handicapped one. My daughter who stayed with me almost fall with the slow ramp and the wet floor in the bathroom. Thanks, SandraGenuine Hotels.com guest review
The staff was very friendlyGenuine Hotels.com guest review
Everything was great, except our room was not ready when we arrived at 4 p.m.Genuine Expedia guest review
"Won't stay here again"
I will not stay at this hotel again. 1. The rooms aren't well maintained, I was in two different rooms & the phones did not work, the TV remotes barely would work, 2. Wi-Fi SUCKS, I couldn't get it to work most days, 3. the carpets & couches were filthy - things had been spilled on them & weren't properly cleaned up, 4. room cards lose programming repeatedly. […] Finally, I had 2 reservations - 1 booked for business & 1 for vacation days. When I checked in I told them I wanted to ensure I didn't have to change rooms. They told me no problem & to let the front desk know the night before my new reservation. I spoke with the front desk the night before my new reservation - they told me it was all set. The next day I went out for a full day of sightseeing - I came back at 9 pm was told I had to move rooms. I was LIVID to say the least. They did upgrade me to a suite & give me breakfast vouchers for my trouble - but this was unacceptable considering I had tried repeatedly to ensure this wouldn’t happen & they assured me it wouldn't. On my last morning I tried to get breakfast before leaving for my early flight - they don't serve breakfast before 7 am (RIDICULOUS) & when I went back up to my room to grab my things my room key again decided not to work. I have never in my life been so happy to leave a hotel. Read moreGenuine Hotels.com guest review
Vert Friendly and helpful staff. Space conscious rooms. Great valet staff. Quick and easy access to my car. Great stay! I felt like I was at home with the warm and friendly staff.Genuine Hotels.com guest review
"Very good location"
Good central location. Very friendly staff. Had breakfast in the restaurant, all we ordered was fruit, granola, yogurt and a scrambled egg and it took about 25-30 min to get it. There was only about 3 other tables of people beside us. I thought the wait was too long. Other than that, everything else was very nice.Genuine Expedia guest review
The hotel was great! We arrived early & check in was quick! The warm cookies were a bonus and the kids were eating them every day! The staff was friendly and helpful!Genuine Hotels.com guest review
"More good things here than bad!"
When we arrived at the front desk, one young lady was working very hard. Another seemed deeply involved with manager and staff to find a good room for what appeared to be a friend--perhaps a frequent visitor, but it seemed without a reservation. While they took a good 10-15 minutes chatting and searching, the other young lady served three guests. She […] was smiling and pleasant. We each got warm chocolate chip cookies, and were greeted with warmth and professionalism. Remember when you plan that this place charged a big chunk of change to part…I don't know what other alternatives are available. It is valet parking, and the young men were very helpful. The room (it had a double bed) was spacious enough, comfortably fitting two of us. The bathroom was very narrow. Using the toilet was tough because the towel rings were in the way and the toilet paper rolls were awkward because of the lack of space. Good water pressure, with hot water, and soaps and lotions by Crabtree and Evelyn. Plenty of towels. Clean. For what we paid, these are things I would expect. However, in Wash. DC, I expect that the cost of the room was probably the equivalent to many others in the area, and we got our money's worth. Lovely bedsheets (Egyptian cotton, high thread count? luxurious), temperature control in the room. I do not hesitate recommending the Doubletree in DC. For the most part, everyone was very nice and very attentive!! Read moreGenuine Expedia guest review
"Good location to tour DC"
Hotel within short walking distance to Metro, just a 30 min walk to Mall (down 16th street), interesting neighborhoods close byGenuine Expedia guest review
"Not at all what I booked or expected"
Went for business.When I arrived they assigned me a very small room, dark, without drawers, in the 3rd floor with a tiny window. Bathtub in very bad shape. Went downstairs to ask for a change and they apologized. I paid a very high rate for that room and with many weeks in advance.They offered me to change the room the following day, I accepted. I had […] to wait until the evening to change the room and gave me an even smaller and uncomfortable room. Yes: higher floor and lighter, but, instead, smaller bathroom and no chair nor little table. Misleading pictures, I will not recommend it at all Read moreGenuine Hotels.com guest review
oOly stayed one night. Hard to find but was good facility.Genuine Hotels.com guest review
"Nice hotel close to the Mall, etc."
Nice hotel close to attractions. Pleasant, helpful staff members.Genuine Expedia guest review
"Very nice hotel"
The hotel was in a great location and the staff was great except for one or two bad apples. I stayed for 3 nights with my kids and they loved the chocolate chip cookies at the front desk and we had a great overall experience. The parking was $46/night which was way overpriced for me but other than that this was a great choice for a stay in D.C.Genuine Hotels.com guest review
"Great. Fit our needs perfectly."
Great service on all fronts. Check-in and out was perfectly smooth. Every day we were cheerfully greeted and offered assistance. Room was clean - small, but efficient and very comfortable. Access to 14th street and Dupont Circle was excellent. A short, safe and interesting walk was needed to get to the Mall.Genuine Hotels.com guest review
I think my stay was excellent overall. Got great value for money on my deal, great location about 15 min walk from the White House, 30 min from the Lincoln Memorial & Smithsonians. 15 Min to U Street which has great nightlife and the famous Ben's Chili Bowl (where Obama ate in 2009 and Bill Cosby does regular). 25 Min to Adams Morgan (18th Street) another […] great nightlife spot. Rooms good and spacious, free Wi-fi was fast and stable, restaurant is acceptable / affordable although I'd like to see better quality of food in terms of chefs skills. Bar and lounge are nice. Staff very helpful both the front desk and the valets. Free toiletries and room cleaning everyday. Great neighborhood quiet and still close to some good eating places on 14th street. Worth every penny. Note: Not opulent luxury but good and worth every penny. Read moreGenuine Hotels.com guest review
"Perfect for what I wanted"
This was very conveniently located. Room was comfortable and quiet, fine for its price. (They could renovate the TV.) People in reception were friendly. Overall, a good deal.Genuine Hotels.com guest review
Can't go wrong with a doubletree hotel.Genuine Hotels.com guest review
Small rooms, a bit noisy, but very attentive staff and excellent housekeeping.Genuine Hotels.com guest review
"Absolutely wonderful hotel in central Washington!"
My experience was fantastic! First off, even though I looked like a mess when I checked in (it had been raining and I had no umbrella, and I'm not the typical customer of such a nice hotel, being that I'm a college student and stayed due to an interview the next day), the staff were all smiles and very polite! They were helpful even after check-in - […] helped me with finding a CVS to take some photos and helped me obtain some much needed toiletries for my night there. Furthermore, the room was beyond expectation - spotless, gorgeous, and full of all the information I needed for my stay. The bed was SUPER comfortable, to boot! If you have the money and want a great place to stay, I would highly recommend this hotel!! Read moreGenuine Expedia guest review
Hotel is very near many interesting restaurants on 14th St. Also, on good days it is a nice walk down to the National Mall.Genuine Hotels.com guest review
We arrived after our original hotel had cancelled our reservations due to construction. Upon arrival we found our room was not in the condition we expected from a Double Tree. The sofa looked really dirty and looked like it had water stains. The coffee maker made luke warm coffee, and there was no view. we had originally booked our hotel with a view […] of the washington monuments. We contacted the desk and told them of how we found the room. They immediately brought us a new coffee maker, yes brand new. They also shampooed the sofa and left it looking like new. From then on our stay was excellent, super frinedly staff that went out of their way to help us with everything we needed. I highly recommend them and would gladly stay there again. Read moreGenuine Expedia guest review
"Nice hotel very central in DC (Scott Circle)"
Stayed there over Thanksgiving. Elegant public spaces and very nice room. Heating was not working but they fixed it within 30 minutes.Genuine Expedia guest review
"Its the Hilton standard!!!"
Excellent location, in the middle of most DC government offices, museums, monuments and places of historical and cultural interest.Genuine Expedia guest review
We were warmly greeted by front desk staff each time we came in or out. Our room was ready early. Everything was clean and the beds were very comfortable. Walking distance from Dupont Circle and the White House.Genuine Expedia guest review
I've stayed in a couple of Doubletree Hotels (who wouldn't want their welcome cookies?). This is a very convenient location as it is just a few blocks away from the Metro station and restaurants. Hotel service was great and people were very attentive, pleasant and accommodating. I didn't have time to get an actual birthday cake for a friend and ordered […] the tiramisu from 15Ria by recommendation of a staff and he didn't disappoint! For the price, I felt that our room was relatively small so it definitely felt that I was paying for the location and service. Read moreGenuine Hotels.com guest review
"situated in a cozy residential neighborhood"
The room was slightly smaller than I expected, but kept clean and comfortable. The staff was very friendly and accommodating with all requests. A 10 minute walk to two different metro stations (DuPont Circle-red line and McPherson Square-blue line). Also a 10 minute walk to the White House. We also loved that Whole Foods and Caribou Coffee were only […] a five minute walk away. Read moreGenuine Hotels.com guest review
"Just what I needed."
Great staff, clean room, small bathroom, close walking to many cool restaurants and landmarks. Affordable.Genuine Expedia guest review
Great place to stay with convenient location to Metro stops. Very satisfied. Disappointed in small bathroom, but otherwise a great place, and I would recommend it highly.Genuine Expedia guest review
Good service, friendly staff.Genuine Hotels.com guest review
"perfect time spent"
The hotel was great but the service was exceptional. hats off to the manager Doreen. She was terrific!Genuine Hotels.com guest review
"Well located hotel"
We liked the hotel overall, the staff was nice, the restaurant was good (I had an excellent fish the first night, still dreaming about it!), the room was clean but small with bare minimum and the bed was OK)Genuine Expedia guest review
"Nice hotel. good location"
We had a nice stay at the hotel. Check in/out was fast and hotel staff were very friendly. The hotel location is great and accessible. Friday night, lobby was very crowded , too noisy but acceptable.Genuine Expedia guest review
"Very pleasant staff, but tiny rooms"
The staff was extremely pleasant and accommodating, particularly the front desk clerk and the bellmen. The hotel nice and clean, however, the rooms were extremely small (typical for some hotels in big cities). I would not want to stay here more than a couple of nights, especially if I was traveling with my husband. Two people in that room would be tough, […] but for 1 night on business it was sufficient. Read moreGenuine Hotels.com guest review
"Nice Hotel in a good location"
Very helpful and friendly staff. Clean facility and room. The staff was very friendly. Arranged a tour for us.Genuine Expedia guest review
"Great hotel, fabulous staff!"
Absolutely perfect for a visit to DC! Staff could not do enough to help! Rooms clean and reasonable size, bathrooms a little small but everything you would need. Concierge able to book tours and they have a sheet recommending great restaurants near by! Would definitely return.Genuine Hotels.com guest review
"Great Hotel near DuPont Circle"
Enjoyed our brief stay at the Double Tree. Had a warm welcome (they literally warmed the walnut chocolate chip cookies) when we checked in at 11 pm. Very friendly staff. Liked the diversity of staff.Genuine Expedia guest review
"Great location + good price"
The location is just perfect and the room was very comfortable, however, the bathroom was as joke. VERY small. But still, I would definitely recommend this hotel if you are looking for a good deal in that area.Genuine Hotels.com guest review
No shuttle service, no pool, nothing to do around hotelGenuine Expedia guest review
"Ver nice hotel , would recommend for sure ."
This lovely hotel has the nicest staff, very clean, actually spotless rooms . There were 4 of us, 2 adults and our kids. The beds were more double than queen, so we were a little tight, since kids are older, however the beds were very comfortable, excellent quality. We got the bed and breakfast special since we stayed 3 nights and the breakfast is excellent, […] top notch, even omelets made to order and tons of fresh fruits. Happy hour at the lobby bar after walking the monuments rocks. Lots of restaurants close by. We walked everywhere, which is just what we wanted to do. The White House is about 8 blocks away. Read moreGenuine Expedia guest review
"in walking distance to white house and other sites"
Nice touch with the cookies you get when checking in but was disappointed that there was no free internet in the rooms and only valet parking. Location of hotel is very convenient. Employees are very friendly.Genuine Hotels.com guest review
I absolutely LOVE this hotel & have recommended it to many people!Genuine Hotels.com guest review
great stay, great staff. would highly highly recommend.Genuine Expedia guest review
"Nice hotel, downtown."
Dion, receptionist is outstanding. Made all of us and me feel very comfortable. I'm not a frequent traveler, but Dion didn't make me feel that way. Dion is a credit to hospitality industry, thank you, Lester.Genuine Expedia guest review
"Nice for the price"
Nice hotel with a good location for my business, but not too close to subway. They accommodated an early check-in, but there was often no one at the check-in desk. They were nice, but seemed a bit casual about service. Good restaurant in the lobby and P Street neighborhood. The bed and the room were very comfortable. I would stay there again.Genuine Hotels.com guest review
"A nice downtown hotel that needs to modernize"
I think this is one of the best options in town in terms of location and price. However, been a Hilton hotel it needs to provide a better internet service.Genuine Expedia guest review
"Fine, but expect better for its price range."
I was on a business trip and stayed at the hotel for 10 days. The hotel was as one would expect for its price range in DC: clean room, comfortable bed, etc. however, the Internet, which cost extra (a pet peeve of mine to begin with) was terrible to the point of being unusable. I reported the issue to the front desk, but they failed to fix it for the […] entire duration of my stay. Also, a coffeepot with coffee supplies was supposed to come with the room, but the housekeeper forgot to refill either cream, sugar, or coffee EVERY SINGLE DAY. I would call every day to report the issue and get supplies, but even when I pointed out to the front desk staff that it was a daily issue they failed to correct it. So, in summary, the hotel does 'fine' for the most basic things like bed, running water, etc, but since much better quality and customer service can be had in the same price range in DC, I would not stay here again. I would have changed hotels after the first night or two of my stay, but the hotel staff said my reservation, for all 10 nights, could not be cancelled. Read moreGenuine Expedia guest review
"Good location, great room, ok restaurant"
Be prepared to walk a lot, but you certainly can get to the major attractions from here. Love the beds and evelyn&crabtree toiletries. Friendly staff. Happy to hold your luggage before/after checkin/out. Restaurant is overpriced and not that good. Cookies are the best, as usual.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )