Fiesta Inn and Suites - San Antonio

dangerous. non-smoking room was not non-smoking. filthy. shower had mold and mildew and tiles were caving in. there weren't any trash cans in the room but there were empty coke cans with cigarette butts throughout the room, tv would not even come on, windows would not lock, microwave tray was covered in something disgusting and sticky. this hotel was […] so bad that I booked 2 nights - got there around 11 pm couldn't sleep or bring myself to "bathe" in the filth, left at 7 and did not come back for the 2nd night. worst hotel experience of my life. Read more

Genuine Hotels.com guest review

Not that nice, asked for a non smoking and had to put some odor killers , the hall stinks , kind of old and need remodeling well i think i get what i paid for; next time ill spend few more bucks and sleep better.

Genuine Hotels.com guest review

Kind of a dive but for 40 bucks u get what u pay for.

Genuine Hotels.com guest review

the rooms where dated, it smelled , one TV did not work , had to get changed , refer needed cleaning, bath fan did not work , but you get what you pay for, staff was very good , property needed help

Genuine Hotels.com guest review

I was surprised to see how dirty the stove top and bathtub were. I am sure both would have been cleaned quite nicely with a good scrub brush and some Soft Scrub. It made me wonder how clean everything else was. The couch we had to sit on was pathetic. The overall experience made me feel like we weren't in a clean room and that is just creepy. They do […] have a store that seems perfect for incidentals that are forgotten. The staff is friendly but clearly they could use an extra person. The requests I did make for service were delayed because the front desk people were too busy. The hotel is across the street from a discount store and a discount movie theater. It is also not too far from a major mall in San Antonio. These make the location acceptable. Read more

Genuine Hotels.com guest review

Don't stay here.

Genuine Hotels.com guest review

no good at all

Genuine Hotels.com guest review

The room was stinking.The bathroom was in bad state.All of the stuffs are too old.Even the experience with customer care was not good.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This was the WORST hotel I have ever seen. The outside was full of people just working around. The parking lot was covered with trash and there were stray cats walking around. I knew I would never stay but I went to see my room anyways. The blinds were broken there was NASTY TRASH laying on the and dirty paper towels hanging in different areas of the […] room. The beds looked like they have not been WASHED in YEARS. It was soo dirty I could not even look at the rest of the room. The smell was out of this world someone should really close them down for good. I went last weekend and to this day ( almost a week later) I cant even close my eyes without seeing the images of that NASTY room. PLEASE SAVE YOUR TIME, MONEY AND SIGHT. Read more

Genuine Hotels.com guest review

This place is not safe.the hotel was not clean,Do not stay here.

Genuine Expedia guest review

I GUES IT IT COULD BE INPROVED AS FAR AS CLENING IS CONCERND THERE IS AN UNPLEASENT ODOR IN THE ROMM AND INSIDE THE SHOWER THEY NEVER CLEANED IT AND THE GARBISH SOME TIMES IT WAS NEVER REMOVED SO ONE MORE THING ITS QUITE DIFICULT TO GO ACROSS FOR A NICE RESTAURANT SO EITHER YOU SHOULD HAVE YOUR RESTAURANT OPEN OR HAVE A FRE RIDE ACROSS THE HIGWAY BECAUSE […] ITS TOO EXPENSIVE TO HIRE A TAXI JUST TO CROSS TO THE OTHER SIDE TO HAVE A NICE MEAL OR TO GO SHOPPING. Read more

Genuine Hotels.com guest review

I was told over the phone I would be able to get my room early around 12 and had to wait till 4pm. The hotel isn't top of the line either, but it could use some renovation to make it look more presentable / appealing

Genuine Expedia guest review

Not at all recommended

Genuine Hotels.com guest review

It just gave us where to spend the night. Never again. There was a man sleeping outside on 2nd floor. Some men were outside our room being all loud till 4am. Others were leaning on our car. Check out time was at 11am. At 11:03am they were calling us to leave. We were on our way out. Not even on nice hotels they call to kick us out for a couple of minutes […] ): Read more

Genuine Hotels.com guest review

very poor a nightmare

Genuine Hotels.com guest review

When i saw the name Fiesta Inn o though that it Will be the famous hotel chain Of Fiesta Inn, but surprise, ugly hotel, noise, people fighting, smoking, vomit in the pool for 3 days nobody cleaned, gang type guys arround and The wifi never worked. I will never stay there again, Is not The fiesta Inn its something with The same name.

Genuine Hotels.com guest review

We arrived late, and checked in. The front desk charged us twice when we already paid on here. Then when we got to the room, it was supposed to be smoke free but wreaked of smoke. Faucets were leaking, curtains were falling, and the bed felt like a piece of cardboard. To top it off, we didn't feel safe. No housekeepers on duty either. So we immediately […] went back to the front desk, and canceled. It was horrible. Do not stay here at all. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel.com reservation said it was a standard room with a kitchen and it didn't have the kitchenette or the continental breakfast even though the hotel sign still said free continental breakfast. The rooms were clean but out of date and the bed not very comfortable. The outside side walks cigarette butts everywhere and questionable residents. I would […] not recommend it to anyone unless u just need a place to lock yourself in and sleep. Read more

Genuine Hotels.com guest review

It was clean. Liked the tv/living room. Kitchen was a plus but I couldn't buy any groceries to cook because there wasn't any provided pots or pans. But for a small place for a cheap price it wasn't too bad. And the food was a good snack if u didnt feel like driving anywhere.

Genuine Hotels.com guest review

When we first saw our suite, we were not happy with the condition of the bathroom,the refrigerator, stove or mircowave! After I complained about the bathroom, it was cleaned immediately, that pleased us. I didn't mention the other things wrong(dirty)because we were not going to use them.The daily making the beds,cleaning the bathroom was done well.The […] staff was helpful,friendly in other words they are wonderful! I would stay there again. Read more

Genuine Expedia guest review

We still had to pay for the first night but could not stay since the mold smell, the hole thru the bedroom door (from a fist I guess), the bathroom was terrible! The shower curtain rod (those half moon type) was hanging by both screws...barely! So sad to have to pay for that garbage What was portrayed by the hotel on here is false - do NOT stay there!!! […] The lady in front of me was doing the SAME THINGS! Read more

Genuine Hotels.com guest review

Never stay here! Staff very friendly, rooms are awful. Had to change rooms first day. At least the 2nd room was cleaner. The shower didn't work, reported it but they never fixed it.

Genuine Expedia guest review

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Genuine Hotels.com guest review

We were there for our daughters Air Force graduation and we found our room comfortable and clean the staff such as the housekeepers were friendly as was the maintenance guy, the night girl I believe her name was Monique she was just AWESOME ,polite and so helpful with that said the day shift girl was rude, unhelpful and LAZY!!!!! that was only one […] of the many rude things she said to us during our 4 day stay!! Other than that would definatley return... super close to everything!! Thanks again night shift girl and other pleasant staff! The Erickson Family Read more

Genuine Hotels.com guest review

The pictures are deceiving. Everything you can think of I can say something bad about. Lighting fixtures messed up, bed slumped, bathroom not well kept, the list goes on.... I do not recommend Fiesta Inn and Suites and would not return even if I was paid. Very disappointing.

Genuine Expedia guest review

First off their website and sign outside the hotel said continental breakfast but when we got their they told us they didnt offer it anymore. Then the room was trashing one of the beds sank in the middle, the stove didnt work and they had to bring us a new one, they only cleaned our room once the whole week we were there, we had to beg for towels and […] then they would only give us 2 at a time even though it was a room for 4, we had to beg for toilet paper. The blankets had burn holes all in them even though it was a non smoking room. Then there were these weird guys who watched us the whole time we took our stuff into the room and and every time we would leave or come they would be watching us we told the people in the front and they said they had security to watch HA! never saw any security. then one of the men who was 26 yrs old tried talking to my 15 yr old daughter creep! they also kept asking if we wanted to buy drugs and all kinds of stuff it was very scarey!! All night long kids were running around back and forth to the pool because they never closed the pool. It was awful and I will never stay there again and dont recomend it to anyone!!!!!!!!! Read more

Genuine Expedia guest review

This motel was dreadful. As soon as we walked in the room we saw a roach on the wall. There were only 2 towels. No washcloths footmats or handtowels and I called but they never brought any more. The toilet still had black filth under the rim. The air conditioner sounded like a lawn mower. The outside walls and doors had to be super thin because I heard […] several conversations during the night most contained wailing and cussing. Read more

Genuine Expedia guest review

fillthy broken down hotel ! rented two days, was out the next morning!

Genuine Expedia guest review

DO NOT STAY HERE. It is the worst, most dangerous place I have been. The rooms were filthy and it seems that they must rent by the hour by the people that were coming in and out of the place. I did not stay there because I was worried about my safety. I left the room the same day and did not return. The carpet is filthy and sticky, you cannot take off […] your shoes. The fridge was frosted over with ice and rusted. The toilet paper holder was the back of the toilet. There was no holder, just toilet paper sitting on back of the toilet. There was no phone in the room and after my second time asking for a phone, the person said she had to put in a work order, because people take phones out of the room and they don't know it's gone. It is not a safe place. I was told by a worker that the reason WIFI doesn't work in all areas of the hotel is that someone cut the power lines while trying to steal it. I would have more pictures to upload but my phone died since I spent about an hour on it trying to find a safer place to stay. Read more

Genuine Expedia guest review

Ok place if you are not looking for high class accomodations.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The "suite" was super small. The "double" beds were the size of twin beds (and very uncomfortable). You had to almost crawl over the bed to get into the bathroom. The linens on the bed would not stay on because they used a flat sheet as a fitted. The towels were paper towel thin (and we had to actually ask for them because there was none in the room) […] The pull out couch was not a pull out. They didn't have the free breakfast that their website said they had. But you could "purchase" from their cafe. :( It is a very old, run down motel. The pool was nice size, but cloudy and dirty. The receptionist was great though. Would not be my choice of hotel if I come back to the area again.!!! Read more

Genuine Expedia guest review

I was very unsafe in this place. Drug deals happing and very dirty. I am thank full to hotles.com for getting me a refund so I could move my family some place safe. This needs to place should be removed from your list.

Genuine Hotels.com guest review

Refrigerator was barley cool. Iron would barley warm up. Phone wouldn't ring. Hair dryer was faulty. No wash cloths - only old, rough towels. No enforcement of pool rules. Spend the extra cash for a better place.

Genuine Hotels.com guest review

arrive at the hotel and was told that the night was reserved earlier and who was the inernet to check my reservation in my e-mail and had to pay again, still no call to complain to hotels.com. and yet the hotel was awful

Genuine Hotels.com guest review

The hotel is centrally located and a good price, but would not recommend it to anyone. After arriving from a very long drive, walked in to find a huge hole in the wall, power outlets poking out of the wall, burns in the comforter, phone didn't work and no remote for our t.v.. The next day took the family sightseeing only to return to our dirty room […] that was never cleaned. The housekeepers never left clean towels that's when they did decide to clean our room. The pool was always filled with drunken people that left all their beer bottles and trash behind. I would never stay here again!!!! Read more

Genuine Expedia guest review

Wouldn't stay here again

Genuine Hotels.com guest review

the hotel owners do not care about the hotel or the people staying there. the building needs a lot of work. the room is dingy, dirty and all the items inside are old and/broken. the room they gave us had a decent lock design, but the frame and door did not match so there was a large gap around the door. the AC unit was coming out of the wall, the appliances […] are old and dirty(no light in the fridge, frost in about 1/5 of the freezer, blow dryer didn't work due to a bad plug), bulb missing from the lamp in the living area and the ice machine in the hall doesn't work. the cleaning and maintenance crew consisted of older people who did enough to get by. we never received fresh towels or someone to come clean out the room. when the lights went out in the bathroom, it took 3 hours to get someone to come by. instead of bring a bulb, he came, took the burnt bulb and then came back again 10minutes later. Internet was pretty much nonexistence in the room. they kept saying that they have to reboot the router, but after a day of trying, they blamed it on time warner. the internet in the lobby area was great though, but that's not where i want to spend my time working. the pictures on Expedia are probably a few years old. we only used the room as a drop off point for our stuff as we were out most of the time, so if you don't plan on "staying" in the hotel, it's ok. still would have liked fresh towels. if i knew i could upload pictures on my review, i would have taken some. Read more

Genuine Expedia guest review

Overall I was satisfied with my stay at the Fiesta Inn & Suites because they accomodated me and my dogs at a very fair price. The place is rundown but the rooms are spacious and the AC keeps it cool. Convenient drive to SeaWorld and downtown San Antonio. Lots of restaurants, movies, shopping in the immediate area. Drawbacks: beds are just ok, only got […] 1 roll of tp and had to ask for more at the front desk (annoying), only got 2 towels and never got more despite asking several times, never made the "complimentary breakfast". They had coffee out but I didn't see any breakfast offered unless it was made to order for free. It was a bit loud Thursday night with people walking back and forth and hanging out at the pool, but surprisingly Fri was quieter. People at this motel tend to hang out outside and were often just outside our door area in a nonthreatening way. Read more

Genuine Hotels.com guest review

terrible for longer than a 1 night stay - ripped bedding - very dirty - eewwww - the only thing nice to say is it is very roomy -

Genuine Expedia guest review

The stove in the room was not working and the restroom didn't have any toilet paper or trash can. The knobs were so old and rusted they fell off. Other than that my kids enjoyed the stay.

Genuine Expedia guest review

This was the worst hotel stay I have ever experienced!! The room was dirty when we checked in. There was no towels in the bathroom and everyday we had to go to check in desk to get towels and have housekeeping clean the room. Thank God we stayed busy with my little brother's Air Force Graduation activities. The sheets we dirty on the bed. It was not […] even worth the price we paid for it. This hotel should be shut down and demolished!!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is the worst hotel I ever been. It has roaches the carpet nasty the floors the whole room was filthy.

Genuine Expedia guest review

There was notmany toliets in the room and bed to close to the bedroom door.

Genuine Hotels.com guest review

This was the worst hotel we have ever stayed at. My parent room had roaches in it. The beds are so small. The room had a strange odor. The bath room was not very clean. The tub was in terrible shape, it looked dirty, but it was not. I was tempted to shower with my shoes on. The shower leaked down the wall, causing water to pool out on the bathroom floor. […] The ceiling above the shower looked like it had mold on it from a leak from the bathroom above us. The hair dryer was filthy. We did not sleep well at all the night we stayed. We just did not feel safe. Only GOOD thing I can say about this MOTEL is that the water got hot. Stay far, far away from this place. Read more

Genuine Hotels.com guest review

This is the second time I have stayed at this hotel and the experience is the same. The price is very good for a family on a small budget but with that comes good and bad. The bad never had towels the whole time we were there, the pool had alot of clorine and was still dirty along with the poolside it was covered in cigerette butts and bird poop. The […] room wasnt much better we found ourselves in a room when the ac worked periodically, the shower curtain was falling off, and there was a smell of smoke in a non-smoking room. The staff was great anytime I spoke with them they tried to take care of any need I may have had. We arrived on a Friday which is the day they have happy hour and they serve you drinks and food free of expense and added this time was live entertainment. We didnt spend alot of time at the hotel but if your looking for a place to rest your head thats in a great location I would recommend this place. Read more

Genuine Expedia guest review