"Nice downtown hotel-walking distance to many thing"
Great staff, nice amenities. Location was great, could walk to other destinations. Enjoyed the sensor floor lighting in the roomGenuine Expedia guest review
had leak in bathroom ceiling onto toilet, informed hotel staff and nothing was done.Genuine Hotels.com guest review
Response by Grand Hyatt Denver Dear Mr. Messinger, Thank you for taking the time to tell us about your stay. Please except my apologies on behalf of the hotel that we did not communicate our engineering's response. Although we always strive to have everything in working order occasionally there are things that need to be fixed. I do show that an engineer was dispatched to address the issue that you reported during your stay -- however this should have also been communicated to you. Thank you again for taking the time to tell us during your stay as well as providing feedback afterwards. We appreciate the comments. Safe Travels, Grand Hyatt Denver
"Convenient downtown location"
The Grand Hyatt Denver is close to downtown attractions. Many are within walking distance or within easy reach when riding the free 16th St. Mall Shuttle. Bus and Light Rail services are within one block.Genuine Expedia guest review
Very helpful and kind staff, lovely lobby with good places to work and meet. Surprisingly delicious food options at the restaurant--I at more meals at the hotel than I typically do. Recommend the beet salad and the black bean burger!Genuine Hotels.com guest review
Staff really seemed to try to go above and beyond to be helpful. Hotel is beautifully decorated. Nice amenities. Food in the restaurant was healthy and delicious. I was really impressed.Genuine Hotels.com guest review
It was comfortable. We were a little disappointed in the outdoor space and the fact that there wasn't a jacuzzi. Otherwise the hotel is very nice, clean and in a great location for lots of activities.Genuine Hotels.com guest review
"great place to stay"
Great location, close to 16th St Mall, Coors Field, State Capitol and many craft breweries and restaurants. Rooms are spacious and clean. Restaurant and bar are convient and well priced.Genuine Hotels.com guest review
"Expensive and nice but beds are terrible"
The worst hotel bed I've ever slept on!Genuine Hotels.com guest review
"Perfect for walking to Coors Field"
Easy parking, excellent rooms - close to everything downtownGenuine Expedia guest review
Check in and check out at the Grand Hyatt was quick, friendly, and efficient. The first room I got smelled heavily of cigarette smoke. I went back down to concierge and told them about it, and they immediately switched me to another room with no problems and told me if I wasn't satisfied with that room they could provide me with another room. My second […] room I got after the first smoky one was clean, quiet, and comfy. Read moreGenuine Expedia guest review
Love the hotel refresh - has the design and decor is well done, and has the feel of a cool boutique hotel. Definitely recommend.Genuine Hotels.com guest review
"Great place to stay!"
The hotel was top notch and my dinner at Pub 17 in the hotel was enjoyable. There's some construction going on near the corner of the hotel so the approach to the hotel wasn't pretty. I'm sure this will change in a few weeks. .Genuine Hotels.com guest review
Very nice hotel, would stay again. Very convenient, staff professional, and overall great atmosphere.Genuine Hotels.com guest review
"Renovated Rooms Close to Everything"
Fair price for the location. Rooms are nicer than the building may indicate. Pub 17 on the main level is fun and features local microbrews.Genuine Hotels.com guest review
would like to see free parkingGenuine Hotels.com guest review
I loved this hotel front desk was awesome even upgrades is since it was our anniversary. Shower was fantastic and the bed could of slept all day in it!!! Defiantly going backGenuine Hotels.com guest review
beautiful hotel!!Genuine Hotels.com guest review
"Easy Access to coors Field"
The hotel was very nice, very clean. When I reserved six rooms I actually spoke to a person and she assured me that we would all be on the same floor. We were not and that was a disappointment but the rest of our stay was very pleasant. I had forgotten my contact solution and when I called to see if there was any available in the hotel someone was at […] my door within ten minutes with a bottle of solution. The pool was great and my grandchildren had a great time. Read moreGenuine Hotels.com guest review
"Going to see a Colorado Rockies game"
The Hotel is excellent... that includes the helpfulness of the staff. At check out... the price was more than Expedia quoted me! Where was the disconnect?Genuine Expedia guest review
"Beautiful hotel, excellent location"
My experience was great. The staff was very friendly and attentive. We did not have to wait in line at all for the check in. The room had a perfect size with very comfortable beds and a nice, clean bathroom. I liked the motion sensors in the bathroom and the closet. I was also happy about the later checkout (noon). Overall, I would definitely recommend […] staying there. Read moreGenuine Expedia guest review
LOVED itGenuine Hotels.com guest review
"Worth a Return"
Breakfast brunch needs some attention.Genuine Hotels.com guest review
"Very friendly staff.."
Checked in- Rooms were spotless. Very friendly and helpful staff.Genuine Expedia guest review
"Not dog friendly"
Any hotel that wants to charge you an extra $100 for a 1 night's stay because you have your dog is NOT dog friendly so they shouldn't advertise that they are!! Before I booked my room, I called inquiring about the fee and was told it was refundable if the condition of the room was ok after my dog's stay. I have no problem with that as my dog is very […] clean and well behaved, so I booked the room. Once I got there I was told I needed to pay an extra $100 for the night!!! I told them I spoke to someone there and they said it was refundable upon inspection of room, I showed them my call log with their hotel number and showed them that I called right before I made the reservation. They didn't care and said there was nothing they could do and asked if I wanted to cancel my reservation and they would refund me the funds I paid.... I think I've said enough but you get the idea. Also there is no grass anywhere around the neighborhood. So my suggestion is, if you are traveling w a pet don't stay here!!! Read moreGenuine Hotels.com guest review
"recently refurbished lovely hotel."
A short stay but quite pleasant; only criticism was the construction noise going on.Genuine Expedia guest review
"Perfect getaway for you and your babe"
More than expected the club level was well worth the money paid. Top floor with awesome views. I'll be back (Arnold voice) lol. If you can catch this on a deal book it ASAP!!!!! You won't regret it.Genuine Hotels.com guest review
"it was great"
we had a great time and the sevice was great .the food was very good as wellGenuine Expedia guest review
The front desk staff were very attentive and helpful along with the Valet Parking staff. I was trailering my Harley after returning from Sturgis bike rally and both front desk and Valet staff made special arrangements for trailer and bikes.Genuine Hotels.com guest review
"More comfortable than the Hyatt Convention Center"
The staff was great, and happy to hear I would be in town often. They made me feel very welcome. The room had been recently updated, and was very nice. I will be staying here again in the future.Genuine Hotels.com guest review
Great hotel, beautiful decor, friendly staff.Genuine Hotels.com guest review
"Not quite close enough to Convention Center but ok"
It was very comfortable and I liked the pool very much! The lamps in the room nice and beds were really comfortable. The parking was very convenient because we had such an odd schedule at the convention center and we appreciated that.Genuine Hotels.com guest review
Good rate great location next to Paramount theater and walking district. Parking price is steep.Genuine Hotels.com guest review
"Great room with excellent customer service."
The staff here is an example of how to do great customer service. It's a Hyatt which means the room is amazing.Genuine Hotels.com guest review
I loved the modern rooms, the blackout screen and the little conveniences, like having the plugs available in a perfect spot for charging the phone and computer. Service was great, I will definitely go back then next time I am in Denver.Genuine Hotels.com guest review
It was perfect. My girlfriend and I had a perfect room with a king sized bed on the 23rd floor. Awesome view. Great food. Definitely going to stay again.Genuine Expedia guest review
"Great Hotel, Friendly Staff - Seek It Out"
Just needed one night in Denver ahead of an early AM flight and after a three-hour drive from another Colorado city. The Grand Hyatt was recommended to us and didn't disappoint at all. Not the cheapest hotel in the greater Denver area but definitely one of the better downtown values. Service was exceptional, lobby and rooms are all new and clean and […] modern, and front desk was particularly helpful. Overall, a very relaxing stay that helped break up a very long day of travel. I will check for availability whenever I am in town and need a place to stay. Read moreGenuine Hotels.com guest review
"Walking distance to downtown events"
The facility was wonderful. Check in was quick and the people were extremely friendly. We enjoyed a few beverages in the lobby/lounge area, including the live music. The rooms were neat and clean and the beds were very comfortable. Check out was smooth and we appreciated that we could split the costs and pay separately. We have stayed at the hotel before […] and highly recommend it to visitors to the Denver area. Read moreGenuine Hotels.com guest review
Very nice hotel!Genuine Hotels.com guest review
Staff were very courteous and friendlyGenuine Hotels.com guest review
I would highly recommend this hotel. It was clean. Rooms were spacious and quiet. The staff went above and beyond what one would expect. The hotel is within walking distance to everything downtown Denver has to offer.Genuine Hotels.com guest review
The rooms compere with overnight motel.Genuine Hotels.com guest review
"Downtown Denver Hotel"
The hotel was conveniently located and immaculately clean. The room is pleasantly decorated and spacious. The only negative was the dimness of the lighting. Guests can walk to restaurants located on the 16th Street mall. I would stay there again.Genuine Expedia guest review
I thought for the price of the room, Wi-Fi in your room should be includedGenuine Hotels.com guest review
We reserved a room for an overnight stay on our anniversary. I reserved an upgraded corner room with a King size bed and feather/down free. When we arrived for check in, exhausted...we were told that room wasn't available and they put us in a "club" room. Upon entering the room, we realized it was a queen bed, in the middle of the floor...and...all […] the bedding was down. Called down to the desk and complained, they said someone would be "right up". After 30 minutes we had to leave and get dinner because I could not lay down on the bed (allergic to down). The room was noisy, heard lots of street noise (on the 25th floor), noise from both adjoining rooms wake up calls and from the lady next door walking around her bathroom in heels. Then in the shower, the glass sliding doors would not stay shut...just slid right open when we got into the shower. What should have been a nice romantic overnight turned into a stressful event. The front desk attendant comped our parking and that's about it. Very very disappointing for such a seemingly nicely updated hotel. Read moreGenuine Hotels.com guest review
"ROCKY BASBALL WEEKEND"
EVERYONE FROM THE BELLMAN TO MANAGEMENT MADE US FEEL WELCOME FROM THE MOMENT WE DROVE IN.Genuine Expedia guest review
"excellent downtown location"
We really enjoyed the hotel and the location was excellent for exploring the downtown area. A quick walk to the 16th street mall as well as to the ballpark. I would stay there again. If only the previous guest's hair wasn't still in our bathroom it would have been perfect!Genuine Hotels.com guest review
"Could not have been better"
We've stayed at many high priced hotels from New York to San Francisco and have never had a better Hotel experience. From the great staff to the excellent accommodations. The Hotel had everything we needed and a lot more. I will be quite happy to recommend the Grand Hyatt Denver to friends and relatives.Genuine Expedia guest review
"high quality hotel, excellent location"
My husband and I liked staying in Grand Hayatt. I Loved the contemporary lobby design, and a very responsive staff that does not make you wait at all even in high season of July. Our room (standard with king size bad) was clean and comfortable, everything is just as it's supposed to be. We stayed at floor 23 and had a gorgeous view of the Denver downtown. […] As we had dinner before checking in, we just ordered room service for some ice cream and relaxed with it enjoying our cool view. Felt like in a 5 star restaurant))). Highly recommend. Read moreGenuine Expedia guest review
As I walked through the door to check into the hotel, I was greeted by a young lady who asked if I was checking in. When I said yes, she said welcome and follow me and I can check you in. This is the first time I have ever been greeted at the door by a person who could check me in. Normally they just stay behind the counter and wait for you to approach. Very […] impressed with the staf. Read moreGenuine Expedia guest review
"Nice stays, great price!"
Best value in downtown denver. Close to everything. Will definitely stay again.Genuine Expedia guest review
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