The front desk staff were very attentive and helpful along with the Valet Parking staff. I was trailering my Harley after returning from Sturgis bike rally and both front desk and Valet staff made special arrangements for trailer and bikes.Genuine Hotels.com guest review
"More comfortable than the Hyatt Convention Center"
The staff was great, and happy to hear I would be in town often. They made me feel very welcome. The room had been recently updated, and was very nice. I will be staying here again in the future.Genuine Hotels.com guest review
Great hotel, beautiful decor, friendly staff.Genuine Hotels.com guest review
"Not quite close enough to Convention Center but ok"
It was very comfortable and I liked the pool very much! The lamps in the room nice and beds were really comfortable. The parking was very convenient because we had such an odd schedule at the convention center and we appreciated that.Genuine Hotels.com guest review
Good rate great location next to Paramount theater and walking district. Parking price is steep.Genuine Hotels.com guest review
"Great room with excellent customer service."
The staff here is an example of how to do great customer service. It's a Hyatt which means the room is amazing.Genuine Hotels.com guest review
I loved the modern rooms, the blackout screen and the little conveniences, like having the plugs available in a perfect spot for charging the phone and computer. Service was great, I will definitely go back then next time I am in Denver.Genuine Hotels.com guest review
It was perfect. My girlfriend and I had a perfect room with a king sized bed on the 23rd floor. Awesome view. Great food. Definitely going to stay again.Genuine Expedia guest review
"Great Hotel, Friendly Staff - Seek It Out"
Just needed one night in Denver ahead of an early AM flight and after a three-hour drive from another Colorado city. The Grand Hyatt was recommended to us and didn't disappoint at all. Not the cheapest hotel in the greater Denver area but definitely one of the better downtown values. Service was exceptional, lobby and rooms are all new and clean and […] modern, and front desk was particularly helpful. Overall, a very relaxing stay that helped break up a very long day of travel. I will check for availability whenever I am in town and need a place to stay. Read moreGenuine Hotels.com guest review
"Walking distance to downtown events"
The facility was wonderful. Check in was quick and the people were extremely friendly. We enjoyed a few beverages in the lobby/lounge area, including the live music. The rooms were neat and clean and the beds were very comfortable. Check out was smooth and we appreciated that we could split the costs and pay separately. We have stayed at the hotel before […] and highly recommend it to visitors to the Denver area. Read moreGenuine Hotels.com guest review
Very nice hotel!Genuine Hotels.com guest review
Staff were very courteous and friendlyGenuine Hotels.com guest review
I would highly recommend this hotel. It was clean. Rooms were spacious and quiet. The staff went above and beyond what one would expect. The hotel is within walking distance to everything downtown Denver has to offer.Genuine Hotels.com guest review
The rooms compere with overnight motel.Genuine Hotels.com guest review
"Downtown Denver Hotel"
The hotel was conveniently located and immaculately clean. The room is pleasantly decorated and spacious. The only negative was the dimness of the lighting. Guests can walk to restaurants located on the 16th Street mall. I would stay there again.Genuine Expedia guest review
I thought for the price of the room, Wi-Fi in your room should be includedGenuine Hotels.com guest review
We reserved a room for an overnight stay on our anniversary. I reserved an upgraded corner room with a King size bed and feather/down free. When we arrived for check in, exhausted...we were told that room wasn't available and they put us in a "club" room. Upon entering the room, we realized it was a queen bed, in the middle of the floor...and...all […] the bedding was down. Called down to the desk and complained, they said someone would be "right up". After 30 minutes we had to leave and get dinner because I could not lay down on the bed (allergic to down). The room was noisy, heard lots of street noise (on the 25th floor), noise from both adjoining rooms wake up calls and from the lady next door walking around her bathroom in heels. Then in the shower, the glass sliding doors would not stay shut...just slid right open when we got into the shower. What should have been a nice romantic overnight turned into a stressful event. The front desk attendant comped our parking and that's about it. Very very disappointing for such a seemingly nicely updated hotel. Read moreGenuine Hotels.com guest review
"ROCKY BASBALL WEEKEND"
EVERYONE FROM THE BELLMAN TO MANAGEMENT MADE US FEEL WELCOME FROM THE MOMENT WE DROVE IN.Genuine Expedia guest review
"excellent downtown location"
We really enjoyed the hotel and the location was excellent for exploring the downtown area. A quick walk to the 16th street mall as well as to the ballpark. I would stay there again. If only the previous guest's hair wasn't still in our bathroom it would have been perfect!Genuine Hotels.com guest review
"Could not have been better"
We've stayed at many high priced hotels from New York to San Francisco and have never had a better Hotel experience. From the great staff to the excellent accommodations. The Hotel had everything we needed and a lot more. I will be quite happy to recommend the Grand Hyatt Denver to friends and relatives.Genuine Expedia guest review
"high quality hotel, excellent location"
My husband and I liked staying in Grand Hayatt. I Loved the contemporary lobby design, and a very responsive staff that does not make you wait at all even in high season of July. Our room (standard with king size bad) was clean and comfortable, everything is just as it's supposed to be. We stayed at floor 23 and had a gorgeous view of the Denver downtown. […] As we had dinner before checking in, we just ordered room service for some ice cream and relaxed with it enjoying our cool view. Felt like in a 5 star restaurant))). Highly recommend. Read moreGenuine Expedia guest review
As I walked through the door to check into the hotel, I was greeted by a young lady who asked if I was checking in. When I said yes, she said welcome and follow me and I can check you in. This is the first time I have ever been greeted at the door by a person who could check me in. Normally they just stay behind the counter and wait for you to approach. Very […] impressed with the staf. Read moreGenuine Expedia guest review
"Nice stays, great price!"
Best value in downtown denver. Close to everything. Will definitely stay again.Genuine Expedia guest review
"Very nice Hotel"
Very nice rooms and friendly staff. I would recommend anyone who visit Denver .Genuine Expedia guest review
All good. Just need to let people know parking is a $20 min.Genuine Expedia guest review
The hotel was a great place to stay. It was clean and the staff were friendly and helpful when needed.Genuine Expedia guest review
"Nickle and Dime"
newly renovated expensive hotel. Very good breakfast buffet. However the hotel charged for everything, no complementary WiFi or coffee. staff sends you to Starbucks across the street. They do offer free water in a jug with some fruit, crazy!!Genuine Hotels.com guest review
"overpriced parking and internet"
Hotel charges $33/night to park, and $15/day for internet that can't consistently stay up for more than 10 minutes. Room has a fridge that wasn't plugged in, and no access to get behind it to plug it in. Room also has motion detection lighting all throughout and in the bathroom. Taking a relaxing bath is hard, with hard corners surrounding the tub, […] and a faucet design to eliminate noise, but take 5 times longer to fill the tub. Hotel charges an extra night as a fee of you decide to check out early. 2 7/11s across the street for convenience, walking distance to most downtown locations. Read moreGenuine Hotels.com guest review
This corner room was spacious and had plenty of room for our rollaway bed and for 3 of us. The shower and bathroom were great. The cleaning staff left plenty of towels and cups for 3. The lobby bar was had a good Happy Hour and music, which was very nice. Just blocks from 16th Mall made getting around very easy. We hit the museums on the mall free […] bus. Read moreGenuine Hotels.com guest review
"Nice Downtown Hotel"
The staff was very aware of any guests waiting to check in our out, so the wait times were not long. The rooms were clean and fresh, not tired looking. A comfortable room and good location to all things downtown.Genuine Expedia guest review
"Stop along interstate 80"
Totally overpriced with $33.00 parking and coffee in room or in lobby. Paid $4.00 for two cups from lobby bar. Denver is just not that cool!!!Genuine Expedia guest review
Loved it!Genuine Hotels.com guest review
"Nice hotel great location"
Nice hotel great location. ....Didn't like the high daily rate for WiFi. ....Genuine Expedia guest review
"Good Hotel/Grand Hyatt"
Good hotel, nice location. Really bummed out had to pay for internet service for room, especially with cost of room. Also similar hotels for cost provide free breakfast.Genuine Hotels.com guest review
Nice hotel, the food at the restaurant and in room dining was mediocre at best. Some amenities should have been in the room without having to ask for it. Bed was big but not that comfortable Marriot is better. Location was great, parking expensive.Genuine Hotels.com guest review
"Great workout facilities near 16th Street Mall"
I didn't use the indoor pool (looked nice), but the rooftop track, tennis and shuffleboard courts with equipment available was fantastic. The standard Queen rooms had very comfortable beds and a large flat screen TV with more than five HBO channels. Walking distance to Coors Stadium, the Platte River and 16th Street Mall was a plus. The front desk staff […] worked in a concierge format that was abundantly staffed so that we never had any wait to speak with someone. Overall, we loved the Hotel. Read moreGenuine Expedia guest review
Had a great time at Rockies game - very close! 16th street mall within walking distanceGenuine Expedia guest review
We were just in Denver for a few days over the 4th of July holiday and stayed at the Grand Hyatt. It turned out to be a good choice. The hotel is very nice, with a pool and workout room, and the staff were excellent. We got good advice on places to eat and things to do in the city, and they even gave us a free upgrade to a corner room with a view of […] the city. The room itself was clean and reasonably spacious, with a clean and bright bath and king bed. There was even a refrigerator to keep cold drinks and leftovers. The hotel is within easy walking distance to the lower downtown shopping/dining district, so we did not need to drive or park to go out for dinner. Bottom line: next time we are in Denver we are likely to stay here again. Read moreGenuine Expedia guest review
"Very nice hotel in downtown Denver"
Very nice hotel! Very clean, very nice and respectful staff. Valet staff very nice and respectful. Housekeeping ladies did a fantastic job! We traveled with our 1 yr old so our room wasn't always a joy to clean I'm sure. Room service staff very nice. I love the location and convenience of their valet service. I've stayed at other hotels where their […] valet service doesn't run very smoothly, that was not the case with this hotel. We are already planning another trip there next year!!!!! Read moreGenuine Expedia guest review
The Grand Hyatt was beautiful, all the staff were friendly and helpful, the breakfast buffet at Pub 17 was delicious! Our stay was wonderful, the only negative was parking. We had to do valet at an add'l cost of $33/day, everything we saw around was metered or fee and not any alternatives. Would have liked to have had a hot tub/spa but kids enjoyed […] the pool. Would recommend if you want to tour the city...capital, Denver mint, others within walking distance, Elitches, zoo and sports fields all close by, rooms are very nice and comfortable. :) Read moreGenuine Hotels.com guest review
Enjoyable stay & all the amenities Would stay here againGenuine Expedia guest review
"close to Coors Field"
Were able to get into room early after an early flight which had us up at 4 am. Excellent bed and staff. Is about a 20 minute easy walk to Coors field.Genuine Hotels.com guest review
Great staff and facility. Great location. A lower price would be niceGenuine Expedia guest review
"Great room, but"
Pros: Room is very well designed, lots of places to sit, lots of table/desk space, room is large and really nicely done. Blackout curtains are fantastic. Cons: bathroom door doesn't shut/seal and can't be locked -it's a sliding door hung on the outside of the bathroom so there is no privacy. Concierge desk is not helpful- we were offsite and called […] to ask for their help In Getting a cab because we weren't having any success, they transferred us to a cab company that didn't pick up. When we called back to tell them no one picked up they said there was nothing they could do. We also called down from the room to ask their help in reserving a rental car and again they merely transferred us to a rental company who was booked up. Read moreGenuine Hotels.com guest review
"Fourth of July!"
Second year we have stayed at the Grand Hyatt. Very nice hotel for our family get-a-way to enjoy a Rockies Fireworks Game. The employees are always very friendly and helpful! The only thing was the bathroom door in two of our rooms. Very hard to open and close and very when doing so! Other than that, terrific and very convenient to downtown Denver!Genuine Hotels.com guest review
"Good downtown location"
The Grand Hyatt is located within easy walking distance of the 16th Street Mall, many museums and Colorado State Capitol, as well as a free 16th street shuttle. The hotel is very nice, clean and modern. Breakfast package is a great deal including made to order eggs, waffles, omelets as well as cold items like fresh berries and yogurts etc. My only complaint […] was that our room was near the elevators and we could hear them running all night. Next time that happens I will request to be moved. Otherwise, it was a good experience. Read moreGenuine Hotels.com guest review
Was a perfect base for business and evening dinners in DenverGenuine Expedia guest review
Beautiful hotel, downtown Denver. Swimming pool, tennis court. Great happy hour specials in hotel bar.Genuine Expedia guest review
"Convenient location, large,comfortable room, value"
The hotel is very nice, with large, comfortable rooms. It is in east-central downtown, about a 15 minute walk to Coors Field, our destination. However, it is also a block from the 16th Street Mall and Pavilions shopping center, as well as the Paramount Theater, and 1/2 block to the new, 18th Street shuttle. We did not use them, but the hotel had a good […] sized pool (visible from our elevator lobby) and a fitness center. Read moreGenuine Hotels.com guest review
Was in town for a Dodger game vs. Rockies. The hotel is walking distance to everything. The room I stayed in was comfortable for me. If I ever go back to Denver I would definitely stay at this Hotel again .Genuine Expedia guest review
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