"Great downtown hotel"
This hotel is very close to many great downtown attractions. The rooms are nicely appointed and very well thought out...two outlets on opposite sides of the sink in the bathroom!Genuine Expedia guest review
loved staying at this hotel. was only in town for one night, and our flight got in later than expected. hotel manager and staff were all very friendly and accommodating. the rooms looked new and updated, very comfy bed. wish we could have spent more time there!Genuine Hotels.com guest review
"Convenient for all key amenities"
My stay was fine. In Denver on business and attending a Convention. Very convenient, very helpful staff, accommodated some special requests without hesitation. I would be happy to recommend.Genuine Hotels.com guest review
"Great Downtown Location"
We stayed here before heading to a Colorado Rockies game. The hotel is modern, very .quiet and comfortable. The valet service is great and there is a starbucks attached to the hotel. We walked to the game 16 blocks down 16th street and were going to take the Mall Ride back, but it was packed so we walked 16 blocks back with our 8 and 11 year olds and […] it was a lot of fun. If you like downtown Denver and are doing things in the area, this is a great place to stay Read moreGenuine Hotels.com guest review
We only stayed one night this trip. We arrived at the hotel at 9:30 am on a Friday, There were a few people in the lobby but as soon as I walked through the door I Was greeted with a smile from a bellman and asked if he could help me. this was the start of the best day I have had at a Hotel in Quite a while. I was directed to a Girl standing behind […] a computer and the strangest thing happened She smiled and greeted me also. I asked if I could check in early ( Check in is 3:00 pm) she said no problem and looked for a room. The only rooms she had were next to the elevator she asked if I wanted that or I could wait a few minutes while one was cleaned . We went out for Breakfast and when we returned the room was ready. The room was clean except for a small red stain on the lounge chair, you could tell someone had tried to clean it but it was still there. The rest of the room was spotless. Everyone from the hotel we encountered was helpful and friendly and the next time were in Denver we will be staying at the Grand Hyatt. Read moreGenuine Expedia guest review
"Great location, rooms and staff"
Great location, rooms and staff. Fairly priced food room service. Great gym with rooftop running track. Good room price as well. Amazing lobby. Would recommend and stay again.Genuine Expedia guest review
we have stayed here for 4 nights with our sick 16 month old. every one was so nice with him. we could get a microwave and a fridge put in our room. the two fireplaces lobby is magnificent, and the waitress was being very friendly with us. the room was of a good size, with motion detector lights under the nightstand and in the bathroom for the night […] trips. we were happy that we were at the grand Hyatt as it was the perfect hotel to be stuck in during a spring snow storm. would we come back to denver, we would stay here again Read moreGenuine Hotels.com guest review
"Awesome stay downtown"
Amazing hotel in downtown Denver. Great location, within walking distance of 16th street mall. Clean, quiet, and great staffGenuine Expedia guest review
"Excellent conference facility, amenities expensive"
Spent a week for a conference. Nice big room. Bathtub, minibar, iron and board. Valet laundry fast and well done. Lots of dining and entertainment walking distance ( the famous 16 at. Mall is one block away). There's also a very nice restaurant on-site and a reasonable bar. Nice conference facility. The downfall was the gym. You have to wake up really […] early or you'll find no available equipment. Other downside: extra amenities expensive. WiFi in room is not free. Valet parking is twice the price of nearby self parking. Bottled water in room more than three times more expensive than at 7-11 across the street. Staff was very friendly and helpful. Check-in&out quick, effective and accurate. Read moreGenuine Hotels.com guest review
"1st time to Denver!"
Great place- to stay Centrally located to everything. Great restaurants near buy. Staff was over the top friendly! Also the deck with the tennis courts and track was especially nice. Great morning retreat - could watch the sunrise over the mountains! Convenient Starbucks located on bottom floor - only slight complaint is the Starbucks closed at 3pm […] :(. Otherwise very nice hotel and fees staff! Read moreGenuine Hotels.com guest review
"Great birthday weekend!"
All the staff that we came in contact with were amazing!Genuine Expedia guest review
"Revitalized Urban Vibe"
I stayed for a 3 day weekend for business in Denver in the 1st weekend in May & was pleasantly surprised. The staff was extremely friendly & low key, the front desk was not a front desk but a series of work stations. I was given an early check-in at my request, so I could change clothing and look fresh after a 2 1/2 hour flight from my hometown. The […] bed was very comfortable, and the decor was quite a change from the usual 'hotel' decorator syndrome I have been used to: dark wood, white bedding, an Ipod docking station, motion activated lighting under the nightstands & bathroom vanity, a thoughtfully planned desk with a power outlet that did NOT require a 6 foot extension cord and a really comfortable oversized chair added some thoughtful touches. Room security & elevator security was a bit different - a circular sensor required you to pass your room card over it. It was a bit troublesome when holding a pizza delivery box and shopping bags, but again,a rather thoughtful technological touch. The location was quit walkable to the 16th street mall area, and I found quite a few good choices for food & relaxation.NOTE: NEVER go to the Aveda school of hair design, the student managed to mess up a really simple shampoo & blowout on long hair. I stopped the girl the 2nd time she managed to tangle her brush in my hair with painful results. Wild Bangkok restaurant on Welton had a great happy hour - 1/2 off appetizers & cheap beer & well drinks. fresh, low carb entrees. Read moreGenuine Expedia guest review
"Close to 16th street mall and shuttle buses"
Stayed here after a rockies game. Easy to get to Coors field. Great location and very nice hotelGenuine Hotels.com guest review
"Overall Great Experience"
The only thing that bothered me about this hotel was the air conditioning in my room. It did not seem to cool the room down (even after turning the thermostat down to 60 degrees). It was uncomfortably warm, and so I woke up several times during the night.Genuine Expedia guest review
"Weekend at Denver´s Downtown Museums"
Excelent the breakfast buffet. Nice place. Clean rooms. Valtet parking o k Excelent staff at the restaurant. Excelent Mexican cooks. Big wedding parties on Saturday night. The looby singer could do with a hair cut.Genuine Expedia guest review
Beautiful Hotel, nice staff, rooms are amazing, great location in downtown... So much to do within walking distance.Genuine Expedia guest review
"Great hotel to stay at"
Very pleasant staff. Close to everything. Shopping is near by. Many shopping stores to shop at. Lots of good food in walking distanceGenuine Expedia guest review
"Great hotel experience!"
Could not have been a better hotel experience! Hotel staff was very courteous. Rooms were great!Genuine Expedia guest review
"Comfortable, clean & right in the middle of things"
I arrived very late in the evening due to flight delays. The woman at the front desk was very helpful, warm and professional. She asked me what floor I preferred. When I asked her about getting around Denver she gave me a map and pointed out things I might be interested in, based on what I had told her. The rooms are clean (of course!) the water in […] the shower is always just right and the towels and bathrobe are deluxe & comfortable. I ordered room service when I got to my room. It arrived in about 10 minutes and was very tasty. I highly recommend this hotel. It is worth the price. Read moreGenuine Expedia guest review
We had a fun girls bday weekend. We told Noeme we were celebrating our birthdays at checkin and she sent up a bottle of cab...so LOVELY to feel that we were treated extra special! We will return for our next celebration!Genuine Hotels.com guest review
"Great hotel for the price"
Pros: New rooms, modern design, and great location. Cons: the automatic night lights can be bright, especially when you want to keep your baby sleeping in his crib but the night light is at the same level. They should have a heated pool - it was quite cold when we were there. ---- Neutral: 420 day in Colorado assisted in creating a strong 'you-know-what' […] smell around the hallways that also happened to seep into the rooms. Based on your leaning - this can be a pro or a con. :) Read moreGenuine Hotels.com guest review
"Very nice hotel"
The hotel is great and makes you feel comfortable and the staff is amazing thanks againGenuine Expedia guest review
"Good location downtown"
Hotel was very nice but spendy. Not worth the extra $$ in my opinion but service was good and room was comfortable. Your paying for the downtown location rooms were standard size and layout.Genuine Hotels.com guest review
Was not expecting this level of a hotel or service. Simply outstanding! Go and enjoy.Genuine Hotels.com guest review
My stay was a very comfortable one, the staff were friendly and very helpful, and the buffet breakfast was very good. I will definitely stay at the Grand Hyatt during my next visit to Denver.Genuine Hotels.com guest review
The hotel looks great. From the furniture, to the lighting, to the atypical check in desk, they made sure to stand out. The rooms are large, the beds are comfy and the AC works quickly and effectively. My only qualms were not knowing that I had to go to a different area than where I dropped off my car to pick it up, and that they had no general store […] there to purchase random supplies one may have forgotten (razor...oops). They did however supply toothpaste in the bathroom which was courteous and would've been quite helpful if that was the item I had forgotten. Read moreGenuine Expedia guest review
The Grand Hyatt had us taken care of at every step. The staff were kind, accommodating, and considerate. The room was perfect!Genuine Hotels.com guest review
Terrible service do not go! They are rude and are unwilling to help assist customers!!Genuine Expedia guest review
"Great downtown choice"
Hotel experience was enjoyable. Room on 23rd floor was very comfortable with nice spa quality amenities. Delicious salmon for dinner at restaurant. Parking was really expensive with few alternatives.Genuine Hotels.com guest review
"Ok hotel for the money"
sink and tub wouldn't drain so you are bathing in your own dirty water. The service personnel were top notch and very helpful. For a hotel with a basic room at over $200 a night I would expect the tub and sink to drain and the furniture to be more comfortable.Genuine Hotels.com guest review
"Great mother-daughter weekend"
Everything was great at the hotel, just disappointed in the parking, no validation.Genuine Hotels.com guest review
"Nice hotel right in the heart of downtown Denver"
Clean and comfortable hotel close to night life and shops along the 16th street mall in downtown Denver.Genuine Expedia guest review
This hotel room was the quietest room I have ever stayed in. No noise from rooms nearby. No humming heating system. No loud fans. A true haven for restful sleep! The room was beautifully appointed and every staff person was helpful and professional.Genuine Expedia guest review
Wonderful weekend getaway to the city for a date night!Genuine Expedia guest review
I would definitely stay there again.Genuine Hotels.com guest review
"Gorgeous Downtown Hotel"
We met friends from out of town for a quick weekend visit. The hotel is very modern, clean and comfortable. The staff was wonderful. Our expectations were exceeded and the price was very reasonable.Genuine Expedia guest review
"Disappointing Hyatt Experience"
The Hyatt met our expectations in terms of cleanliness & its facilities, however, the staff & customer service were extremely disappointing. My husband & I arrived in Denver exhausted so we called it a night rather early. We checked into our room & noticed we were given a Double, when we booked a King thru Expedia. A little annoyed, we called the front […] desk & asked for what we booked. They told us there weren't any more Kings available. We unpacked & tried to nap only to be disturbed by constant tapping noises coming from the ceiling. We tried to ignore it for nearly an hour then called the front desk. They told us they were snaking the drains upstairs. More annoyed, we asked to move because we wanted to sleep. They ended up moving us to a room right next to the elevator. Not any better, so we packed up a second time to move again. Throughout this whole process the manager on duty was very terse, insincere w/ her apologies, & provided "smart" answers. At one point she told my husband to go find another hotel. My husband escalated to her manager to provide feedback. Apparently she told her manager my husband was hostile & cursing at her which was not at all true! Taken aback my husband escalated up another level as nothing was being done to accommodate our horrible experience. It seemed like they were playing a he-said she-said game & in the end did nothing to make it right with the exception of offering breakfast. Disappointing service at all managerial levels. Read moreGenuine Expedia guest review
"Free WIFI please"
Its time for there to be free WIFI in room, Grand Hyatt. The price of these rooms warrants it. Nice room and great service!Genuine Hotels.com guest review
"Nice hotel in Downtown Denver."
Great location. Everything is in walking distance. Parking is steep but if your looking for great service its well worth it. Staff was very friendly and helpful.Genuine Expedia guest review
"At least one of the Valets are a thief."
I loved the hotel, it was beautiful and clean. It was only upon receiving my car from the valet, that I was disappointed. My iPod Classic had been stolen by one of the two valets that handled my car. Hope they appreciate the 20,000 tracks on it.Genuine Hotels.com guest review
"Great weekend in Denver!"
The hotel is beautiful. Furnishings inside the room were awesome and the lighting too. Lighting can easily kill the coziness in a hotel room. The workout facilities are super nice -- with a rooftop track and tennis court even! We couldn't find a sauna or hot tub, which was the only drawback there. The hotel bar is really unassuming and casual -- I even […] saw people bringing their laptops, and working or possibly FaceBooking. The only bummer was that we had a room next to the service elevator. Read moreGenuine Expedia guest review
"Great hotel in downtown Denver."
Great Guest Service. Bar in lobby and outdoor tennis court on 4th floor roof.Genuine Expedia guest review
Enjoyed our stay very much!Genuine Hotels.com guest review
"Great Hotel close to the downtown mall"
We enjoyed our stay. The staff was great and the food at the hotel was excellent. The location was close to the mall so everything was in walking distance. The breakfast was delicious and the room was very nice.Genuine Expedia guest review
"No hd television"
What kind of a "grand" hotel has no HD service in the rooms. Hd capable TV s but no service and a junk snowy picture. Bar has hd, guest rooms get the shaft. All la Quinta hotels have it, and that's not considered a grand hotel. Relax and enjoy a game or show on your 1980 reception tv at the not so grand Hyatt.Genuine Hotels.com guest review
"Fantastic staff and everything you need!"
Great place, close to everything. We brought our dog and were so pleased they said they deep clean every room. Even showed up with dog bed, bowls, and puppy welcome kit. Great!Genuine Expedia guest review
The rooms are beautiful, even the less expensive ones! The location can't be beat, the staff was super friendly and attentive. Definitely would stay here again.Genuine Hotels.com guest review
"Heart of Denver"
A beautiful hotel conveniently located less than a block from the 16th Street Mall. Great Sunday morning buffet breakfast. We will stay here again!Genuine Hotels.com guest review
"Nice Updated Hotel close to 16th street Mall."
Everything was great, we stayed in the Grand Club King room. We had free internet and access to the Club Lounge which was great. They had snacks in the evening and continental breakfast. The rooms were tastefully decorated and the bed was very comfortable. My only complaints were the room was a little hot even though I turned down the temperature and […] the bathroom door provided no sound barrier. Also they had nice tvs but the service was not HD so the picture was bad quality. The hotel restaurant had a great happy hour and prices were decent overall. Read moreGenuine Hotels.com guest review
I called a few days earlier to see if I could get early check-in and they told me that it would be unlikely since they were so booked up. We arrived around 10:00am and asked if there was a room ready early and, of course, there was. Other than that everything was perfect. I would definitely stay here again. It's also really close to the 16th street […] mall and LoDo. We walked around the whole weekend and we didn't think the hotel was far at all. Read moreGenuine Hotels.com guest review
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