"Customer Service Fail"
Well, this was the second time I was going to stay here but my reservation was booked wrong, totally my fault. I was, however, extreamly disapointed in the lack of help from the front desk staff. I didnt know the area very well, it was late, and they did not have a room available. I asked if they knew of another hotel near them, I was told " I don't […] live around here" then nothing! Its important to me for customer service standards to be top notch! I now question if I can trust this staff with my clients. I dont think I will stay here again Read moreGenuine Hotels.com guest review
"Great Value, Clean, Big Rooms, Great Location"
Really a great hotel. Perfect location, huge rooms, friendly staff. Would recommend to anyone who wants a practical hotel that's in West Hollywood without breaking the bank. Not the nicest hotel around but checked all the right boxes and was a great value.Genuine Hotels.com guest review
So pleasantly surprised by this hotel. Hubby and I needed a fun, relaxing weekend away. It's nestled in hill on quiet street, but quick walk up to Sunset or down to Santa Monica for great W. Hollywood bars, restaurants, etc. Convenient to bus with straight shot to Santa Monica beach. Staff was really pleasant and efficient. And LOVED the views from […] the rooftop pool and jacuzzi. Used rooftop tennis court with ball machine - which was fun despite the tired tennis balls. Highly recommend! Read moreGenuine Hotels.com guest review
"LA Boutique Hotel"
The room was clean, bed comforatble but the room needs to be painted and refreshed a bit. The Hotel staff was great, restuarant was good for breakfast but just okay for dinner.Genuine Hotels.com guest review
The hotel was nice, the employees were great... Very helpful. The only big down side was the Wifi reception, i was disappointed.Genuine Hotels.com guest review
"Great hotel… Great location!"
Loved our stay… Loved the rooftop pool… My only complaint was that there were a couple smokers who made us get up and move a couple different times because of the smoke blowing over by us… That part was not goodGenuine Hotels.com guest review
"Pretty Good Stay."
The hotel was a little hard to get to with some road closures around the streets that lead to it and the sign for it was a little hard to find. It was in a residential looking area. But the hotel room was pretty good and it was centrally located to all the things we wanted to see.Genuine Hotels.com guest review
Second time here for business, i will be back.Genuine Hotels.com guest review
I love staying at this chain of hotels in LA. Imagine having nearly an apartment instead of a small room at the same price! The ONLY negative was the very warm hallways as they have no AC. Other than that it is a "go to".Genuine Hotels.com guest review
"Little Things that Make or Break a Hotel Stay"
The hotel was great, wonderful location, friendly & helpful staff. Yet, I was extremely disappointed with the hotels parking. For a property that charges premium rates, the parking cost is outrageous, even by California standards.Genuine Hotels.com guest review
I had a one night stay for a business meeting anti was happy with everything.Genuine Hotels.com guest review
So bad location. valet parking fee so expensive .it was $38 omg.and i left a cable at room. they said nothing there. it must be there. bad quailty!!Genuine Hotels.com guest review
I absolutely enjoyed my night at this hotel, check in was super easy and quick. The room was clean and comfy, the walls are a little thin but it was no big deal, the staff was nice and quick to respond. Room service was reasonably priced, fast and tasty.Genuine Hotels.com guest review
We were moved from our first assigned room due to the bolt lock on the door not able to work. When they kindly upgraded our room due to the inconvenience, we found a clump of hair on the sheets and make-up on the pillow case. Made our stay uncomfortable due to the bad start & questioning the cleanliness of the room.Genuine Hotels.com guest review
"LOVED OUR STAY"
I was so excited we were able to stay in West Hollywood and I have to say the hotel was beyond amazing! The parking fee is 38.00 b/c of the valet but it was worth it because I forget how reckless CA drivers are! The hotel is in a beautiful neighborhood and the rooftop pool and tennis courts were nice! Our room was so cute with a little kitchen, dining, […] living, bedroom, and big bathroom. 10/10 Read moreGenuine Hotels.com guest review
I enjoyed the boutique style hotel instead of the large chain hotels. The rooftop pool area was great and the hotel was in a great location. The only negative was daily cost of having a car was quite expensive.Genuine Hotels.com guest review
"Le Montrose West Hollywood"
Great hotel close to Santa Monica Boulevard. Its a but dated inside but its very clean and comfortable. Parking was expensive at €39 a nightGenuine Hotels.com guest review
"Very good hotel"
Beautifull stay, hotel is very good, good location, no false pictures, pool is small, but I saw that on hotel's pictures before I selected, so it was fair, it was good, my apartment was huge, no serious problems.Genuine Hotels.com guest review
"Comfortable stay in large, clean rooms"
We booked this hotel because we were traveling with our son and wanted a bigger room. The room was quite large, and has 2 levels, one about a foot higher than the other. The king size bed was on the upper level and the pullout couch bed and sitting area were on the lower level. We actually spent some time in the room so it was nice to have the extra […] space. Disappointments: almost have to use expensive Valet parking because neighborhood parking is residential at nights. Also, pool is actually only about 15 feet long - looks a lot bigger in the pictures. Read moreGenuine Hotels.com guest review
"Great Location and Rooms"
Great location just south of Sunset at the very west end of the nightlife scene.Our room had a great view and a nice private balcony. Request suite #500 if you can. Note parking is $38/night, but that is standard fare for the sunset area. We will be going back.Genuine Hotels.com guest review
Apparently the rooms descriptions on hotel.com do not match what the hotel has. We upgraded our room according to Hotel.com, for a room with private balcony and hillside/mountain views. The hotel does not have this type of room. Refurbished apts, that are now suites. Needs updating and central AC. Food in hotel, average at best and very overpriced.Genuine Hotels.com guest review
Love itGenuine Hotels.com guest review
"Excellent Suite Hotel - Excellent Location"
Suite was quite large and comfortable with all the amenities - location was excellent - very pleased overall.Genuine Hotels.com guest review
"Great hotel, great location. Don't bring your car"
The hotel is lovely, nicely appointed, quiet, with a gorgeous rooftop pool offering amazing views of the entire area. The room was great except for the step down from the sofa area to the bed area; I tripped over the step twice, but fell onto lovely soft carpeting both times. The neighborhood doesn't allow street parking after 7pm, and the hotel valet […] parking service is extremely expensive. So if you can manage it, don't bring your car. It's only a two-block walk up to Sunset Blvd. Read moreGenuine Hotels.com guest review
"Love this Hotel"
Beautiful Hotel, great location by West HollywoodGenuine Hotels.com guest review
It was just ok. Room was nice. But it was WAY overpriced for what it is. And they wanted $45 for overnight parking! Forget about it! And the pool on roof is about 12 ft sq. a joke. No comp breakfast. No coffee. Never again.Genuine Hotels.com guest review
"Great quiet hotel and excellent for small kids!"
Fantastic for kids. We have a 2 year old and put his bed in the large en-suite wardrobe room, meaning we could dine and watch TV in the living room without waking him. They offer a great babysitting service too!Genuine Hotels.com guest review
I honestly don't know why this hotel was rated a 4 star. Let's start with the furniture of this hotel, it's old, dirty, learther is peeling off the chairs and paint peeling off the elavator walls. 1 bottle of water costs $6, so make sure you bring your own. Staff were not friendly, one gave me an attitude because I asked for extra blanket.Genuine Hotels.com guest review
"Very loud air conditioning. Very small pool"
Bad experience. Very overpriced. It is more like a 2 star hotel. An apartment building conversion.Genuine Expedia guest review
"Nice and safe hotel"
Stayed here 4 nights while visiting California mainly to go to Dodger Stadium. Also took tours to area attractions while there. Very nice hotel and helpful staff. We had never been in this area before and everyone was very helpful. Hotel is not on a main road. Located on quiet street. Enjoyed our stay and would return if ever go back to area again.Genuine Expedia guest review
Very nice, comfortable room. Public areas (hallways, rugs, elevators etc) need some work, there's a lot of wear & tear evident. Cafe was very good for breakfast. Service friendly. Location is excellent.Genuine Hotels.com guest review
Celebrated my bday in Hollywood. Check in was quick. Service was fast. Called for ice and champagne glasses (at separate times) and within seconds there was a knock at the door... Room was clean. Even the pull out sofa was comfortable.Genuine Expedia guest review
I was expecting something cleaner, nicer, and more efficient.Genuine Hotels.com guest review
"nice hotel except for shower water backup"
Everything was nice except , who wants a shower that turns into a bath? the rooftop pool Dated ....Genuine Hotels.com guest review
"Close to sunset blvd"
Room was beautiful but smelled like a cat box....so sorry about the complaintGenuine Hotels.com guest review
"Rooftop pool with great view!"
Small, classy hotel on a quiet side street near design center in West Hollywood. Well trained, friendly and attentive staff. Comfortable room. Great breakfast. Drinks delivered to the rooftop pool after a day of apartment hunting and LA sightseeing, plus the incredible views, guarantee a repeat visit from us. Highly recommend for adults.Genuine Expedia guest review
"Great for families too!"
The room was big enough for a my family of 5. My 3 children are under 12 . We had a suite with a king and a pull out sofa bed. One of the unique features of this establishment is that there was an abundance of electrical outlets. Also, the vanity bathroom design made getting ready in the morning roomy for everyone. I also enjoyed the kitchenette and […] balcony. Read moreGenuine Hotels.com guest review
Room was huge and clean balcony was really nice and the roof top pool was awesome!Genuine Expedia guest review
The staff were not friendly. The quality of room is below average. The room I was not cleaned we'll.Genuine Hotels.com guest review
"If you have a bad back - Do Not Sleep on the sofab"
I was very disappointed in this hotel. The floor we stayed on was under construction and very warm. The room was old with terrible view, noisy air conditioner, and a TERRIBLE sofa bed. I didn't think I would last the night there. I will not stay there again.Genuine Expedia guest review
"A gem boutique hotel"
We booked this same day - our original hotel was such a dump that I couldn't stay there and immediately got online to find an alternative. This hotel is conveniently located between Santa Monica and Sunset, incredibly helpful staff, comfortable and spacious room. Would love to stay here again.Genuine Expedia guest review
I was really excited to go to this hotel for my birthday, I even went for the king suite. The location was a few blocks away from Sunset which was great but there was no street parking so you are forced to use their valet for about $40 a day or risk getting a ticket on the street. The entire time we were there, everyone was very nice so I have no complaints […] there. The downside, the "King Suite" was tiny! I was expecting it to be big but when we walked in, it was no bigger than a regular hotel room you would pay for at a cheap motel. Not worth the upgrade. Also, there was construction going on inside the hotel. It was a few doors down from us but it wasn't too loud and they stopped at a reasonable time. Read moreGenuine Hotels.com guest review
"Good Location and Staff but hotel needs a interior"
We enjoyed our stay at LeMontrose the location and staff were great. This property needs a complete overhaul of the interior and rooms. we were in room 212 a very spacious 1 bdrm. There was some sort of construction taking place as you exited the elevator, and the carpet and furnishings were from the 90s. Although the unit had a full kitchen there were […] no plates, glasses, cups act. The pool area on rooftop proviced nice views and the tennis court was an added bonus. Also, the only option for your car is $38 per day valet service as they do not offer self park and no overnight street parking is available. Read moreGenuine Hotels.com guest review
"Great hotel next to the Strip"
Big comfortable suite rooms near excellent restaurants and clubs.Genuine Expedia guest review
"overrated hotel in LA"
This hotel is getting old, dirty carpets, noisy air conditioners. The location is good so is the restaurant. rooms are comfortable and spacious with a strong detergent smell.Genuine Hotels.com guest review
"The place I hang my hat at when heading to LA"
I have stayed here multiple times over the past several years. Each time I have always been satisfied with the hotel. I recognize the same Front Desk staff who have been pleasant and warm. The hotel is conveniently located between Sunset and Santa Monica Blvd. It was perfect location for a wedding in Beverly Hills that I was attending, while being convenient […] to all that I needed, shopping, restaurants, and a short drive to/from the airport that does not take me onto the freeway. Read moreGenuine Hotels.com guest review
"Nice hotell and happy crew."
Only ting that draged down exerience from a excelent was some renovating work done at our floor due to a water sprinkler that had gone off.Genuine Expedia guest review
Great room great service. Just had construction going on at the time.Genuine Hotels.com guest review
"hotel on a hill. valet parking"
It was good. The hotel is on a hill and it's valet parking only. The rooms and staff are pretty good. Small pool and hot tub on the roof was decent. The elevators didn't work one day, so we had to take the stairs. I'd say this hotel is closer to 3.5 starsGenuine Expedia guest review
Location,Hotel and rooms are ok. Just the bathroom are too small! Valet Parking 38 $ per day...too much! No table for Dining in the room, despite they offered room Service! Room had a small balconey which we could not use, because the window door where locked...no fresh air!Genuine Expedia guest review
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