"Good value - Good location"
Friendly and service oriented staff in this family run establishment. I expected tight accommodations and they were, but you probablly won't spend that much time awake in the room anyway. What you will get is a fairly priced clean and (though a bit tight) comfortable room including a very nice spread for breakfast. A real bonus was the Hotel's location […] in the Santa Croce neighborhood which was close to a wide range of food, drink, and entertainment establishments. Everything in Florence is accessible from the hotel by foot and is no more than 30 minutes away. Read moreGenuine Hotels.com guest review
"Perfect for us"
Perfect for us. We are kosher and it was next door to only kosher restaurant in Florence. Very accommodating staffGenuine Hotels.com guest review
"Great Service, Location, Shabbat Accomadations"
The guest services were are amazing both times I stayed here. The staff is very nice and really go above and beyond to satisfy. They even remembered me from the last time I stayed a couple months earlier. There's a free breakfast and cappuccinos every morning and free wifi throughout the hotel. The room I stayed in was a single, but the bed was larger […] than a twin, which was great for my sleep, but unfortunately the setup of the room with the bigger bed made it nearly impossible for me to lay my suitcase down or really get it out of the walking space in the room. Other than that the room was comfortable, and had a private, clean bathroom with a towel heater and shower. The hotel is right next to the Great Synagogue, Florence Chabad, and kosher restaurant, Ruth's, and they make special accommodations with carrying the keys and bypassing the automatic doors at the front for Shabbat. The hotel is also 5-7 minutes from the Duomo as well as the antique market at Piazza dei Ciompi and the food market at Sant'Ambrogio, so you really can't beat the location. Read moreGenuine Hotels.com guest review
The three brothers working at the front desk were the nicest guys. They are helpful and friendlyGenuine Hotels.com guest review
"Can walk to everything in town center"
We enjoyed our visit to Florence and the Arizona. The hotel staff were kind and helpful. It's a very good hotel for the price.Genuine Hotels.com guest review
"Excellent Front Desk Service"
My wife and I are frequent travelers and have experienced different levels of service from the various hotels we have stayed in. We were very happy with the warm and very friendly service we received at the Arizona Hotel. The owners, who personally run the hotel, went out of their way to ensure we had a pleasant and comfortable stay. We would definitely […] recommend this hotel to our friends. Read moreGenuine Hotels.com guest review
"Nice hotel, great staff"
Very close to main attractions. All the staff were great. Very good European breakfast. Great statGenuine Expedia guest review
"Like being part of the family....."
From the moment we entered the hotel we were greeted and were made to feel welcome. Our room was ready for us, it was clean and had a beautiful fresco in the ceiling. Breakfast was presented in a nice way and the staff went out of its way to cater to our special dietary needs.Genuine Expedia guest review
"Nice hotel, really near from de center"
It's a small hotel, good located near from te center , in 10 minutes walking you will be at the dome. The attention was awesome, really nice if I have to go again to Florence I will stay again at this hotel. Everything was great, great attention, gret location.Genuine Expedia guest review
"A home away from home!"
Great staff, great location and delicious breakfast. Very accommodating, only downer is the AC unit doesn't cool as much but if you go in Fall or Winter, there's no problem. Staff even hooked it up with a couple of bottles of water as we left.... AND their cappuccino machine is MULTO BENE!Genuine Hotels.com guest review
"Nice but a bit of a walk to most places"
This hotel is very nice and the staff are very courteous. They speak English very well and are helpful with places to go visit. The hotel isn't close to the attractions but walking is what you will be doing in Florence most of the time anyway. A nice restaurant is right across the street. Cab service comes very quickly, usually within 5 minutes. My […] friend and I would come back early in the mornings and someone was always there to let us in. Because of this, we never got up early enough for the breakfast. The rooms are small but well kept. The bathroom you will struggle with since it is about the size of a closet. Overall, I would go back to this hotel. The price was reasonable. The only surprise, and it wasn't a surprise to me but I could see it being to someone who never went to Italy, is that you pay the foreign traveler tax when you check out. That will be at any hotel you stay at and is not unique to this one. Read moreGenuine Hotels.com guest review
"one night - family of four"
We were traveling from Florence and spent one night at this hotel. The modern look and conveniences were welcome. I think it would have been perfect if the hotel sold the bus tickets to Venice. The bus ride was OK, not more than ten minutes. The hotel staff were mostly friendly, they wouldn't buy back unused bus tickets, though. The morning buffet breakfast […] was nice with the usual pastries and meats and some fruit. The coffee (cappacino machine) was OK. Read moreGenuine Hotels.com guest review
I like the hotel, and its staff, but the breakfast its not good.Genuine Expedia guest review
"Good value for money in Florence"
We stayed here for our family vacation. As others have mentioned, this is downtown Florence, so parking is tight. We managed to snag one of the spaces right in front of the hotel, which was nice and kept the vehicle there for the entire duration of our trip. There's no point trying to drive anywhere in Florence - this hotel is close enough to walk to […] all the attractions, which is what we did. Keep in mind this hotel is historic, so although the bathroom is updated, it is small and will not look like a Hilton Garden or anything like that. The staff was friendly and helpful and spoke excellent English. Read moreGenuine Hotels.com guest review
If I ever go to Florence again, I'd try stay somewhere else for the same price. The staff is really nice but we got a room with a roof window that I didn' t like very much. All in all, the hotel is ok.Genuine Expedia guest review
"Nice hotel far from rail station"
The staff were great! Room larger than typical for 4 people; but very far from the train station and nearest bus did not run. The breakfast was good and wifi freeGenuine Hotels.com guest review
The rooms are very small. The staff was very helpful arranging tours. Breakfast was very good.Genuine Hotels.com guest review
"firenze e toscana"
great place ,ideal location, great valueGenuine Hotels.com guest review
We stayed at this hotel for 3 nights. This hotel was nice with decent size room. The bathroom was pretty small. The air conditioning worked properly only one night. The room was extremely hot the other two nights. The rooms were clean and the breakfast was okay. This hotel is a good location and relatively close to the tourist sites by walking. It is […] about 10 minutes to the Dumo and can easily walk to museums and other sites. The people that worked at the hotel were very helpful and nice. Read moreGenuine Hotels.com guest review
Accomodations and location were terrific. Staff was extremely friendly and helpful. They even helped us with a car issue.Genuine Hotels.com guest review
"Thumbs up for Hotel Arizona in Florence, Italy"
The hotel staff were very accomodating and friendly. The hotel was very clean as well as the breakfast area in the morning. I would not hesitate to recommend to a friend or stay there again if I travel back to Florence. Very convenient to the airport as well.Genuine Expedia guest review
"Great Place to Stay"
An excellent base from which to explore Florence. Not too close to centre to be noisy, but not too far away to be out of it. 10 minutes walk will get you into the "cntre" of the action and the friendly staff are more than happy to keep you on the right track. The service was first class and the feel of the place homely. Nicely appointed bathrooms make […] a difference and our's seemed to have been upgraded recently. The only - and I mean only criticism I would make was that a previous occupant had fought a few battles with mosquitoes and left some remnants on the walls, which could have been removed by the cleaner, prior to our arrival. That aside though and overall, a great value for money hotel and lovely people. Read moreGenuine Hotels.com guest review
"Nice hotel would recommend it to others."
Lots to see and after initially having staff not being to helpful with working out where my room was situated found that they were very helpful with info on tours local interests and giving directions.Genuine Expedia guest review
"Nice hotel centrally located in Florence"
Overall a stay was ok. A/c was shut off even though the temperature was 28°C, but I was given a table fan! Value for money.Genuine Expedia guest review
"Good location... but, needs some work"
This hotel is under new management and they are trying to get everything fixed and up to par. They really need to look into electronic booking system as the night clerk was very confused when we checked in. There is only enough parking for 6 cars in their garage and two out front. The rest have to find a location. The room was quite small, but was comfortable. […] With the bad items out of the way... the great thing is the staff is very nice and helpful. They seemed to want to go out of their way to make it as pleasurable as possible. The hotel is pretty close to major sights without the high price. Breakfast is pretty good even by European standards. It will be interesting to see what these two brothers can do to make this place a must stay location in Florence. Read moreGenuine Hotels.com guest review
"Ideal for a trip to Florence"
Lovely staff, lovely hotel. Useful area of town for having a good nights sleep but also being within walking distance of all the attractions. I would stay here again. Always a warm welcome from the front desk.Genuine Expedia guest review
Hotel Arizona was a great choice! The owners were really friendly and went out of their way to make our stay comfortable and helped where they could!Genuine Hotels.com guest review
Excellent staff who went above and beyond for us, we felt as though we were staying with family. Nice room and perfect location!Genuine Hotels.com guest review
"Exceptional welcome, best ever hotel staff"
We got everything we needed from the most friendly hotel staff we have ever experienced. Spotless facilities with quiet comfortable hotel rooms. Will certainly be revisiting again soon.Genuine Hotels.com guest review
"Very central, close to all"
We loved the location, breakfast, and staff. WiFi in the room was great. Getting to the hotel was a breeze, one bus in & out from the train. Every thing was within walking distance. Elevator, so no stairs to climb. We would recommened this hotel for a stay in Florence, BUT DON"T DRIVE INTO THE HOTEL.Genuine Hotels.com guest review
"Far walking distance from local train station"
Very small room. Far walk from the train station. Challenging to walk in the little streets in Florence to this hotel with luggages. However, hotel is walkable distance to Duomo and other attractions. Complimentary breakfast ok, nothing out of the ordinary. Ok for low budget hotel. Has nearby supermarket to pick up water (since water is quite expensive […] in Europe). Air conditioning was really loud for the two days we stayed there. Making it very hard to sleep. Read moreGenuine Expedia guest review
"Arizona Hotel weak link"
We were disturbed every night by traffic and especially by late night loud conversation of people passing the hotel on their way home. On the final morning we left very early to catch our flight and were refused even a cup of coffee by a very officious night porter who could'nt wait to get rid of us, this was in spite of an arrangement made with very […] helpful day staff the previous afternoon. The day staff assured us coffee and ( if they had been delivered) pastries would be available for our 6.30am departure Read moreGenuine Expedia guest review
"Pésimo, NO RECOMENDABLE"
El servicio fue muy malo, la habitación muy ruidosa en general y mal atendidos. No lo recomiendo a nadie.Genuine Hotels.com guest review
"Ótimo hotel, somente o café que é bem simples."
Ótima.Genuine Hotels.com guest review
"suggerieco alle famiglie"
ottima accoglienza e cordialità, il personale è disponibile per ogni evenienza .Genuine Hotels.com guest review
"Hotel molto comodo, ottimo rapporto qualità prezzo"
Hotel molto comodo per il centro, ottimo rapporto qualità prezzo, personale estremamente gentile e disponibile.Genuine Expedia guest review
"המיקום הטוב ביותר עבור יהודים שומרי שבת"
צוות המלון השתדל לעשות את המרב והמיטב, הופתענו מעלות החניה הגבוהה ומאיכות האינטרנט הנמוכה, ארוחת הבוקר היתה בחלקה כשרה למהדרין ובסך הכל השהות היתה נעימה ומומלצת.Genuine Hotels.com guest review
Bra. Alla ansträngde sig för att ge en så bra service som möjligt.Genuine Hotels.com guest review
Pasamos una increíble estancia en el hotel. La excelente ubicación nos ayudo a poder conocer perfecto florencia. Además que el personal del hotel siempre nos facilitaba su ayuda cuando precisábamos. Los desayunos estaban muy bien , y te hacían sentir como en casa.Genuine Expedia guest review
"Arizona a wonderful stay"
A lovely hotel located in a nice peaseful area just 5 minutes walk from the city center. The stay was fantastic mainly because of the three brothers that runs the hotel, their caring mother and the rest of the staff. The brothers made all they could to make sure we were satisfied and well. The artistic brother even made personal cappucinos. Would not […] hesitate a second to book this hotel if returning to wonderful Florence. Read moreGenuine Hotels.com guest review
Questo è un piccolo hotel adiacente alla Sinagoga di Firenze quindi è un'ottima base di partenza per visitare a piedi la città; la stazione ferroviaria dista a circa 15 minuti a piedi. Lo staff è disponibile e cordiale, le stanze abbastanza piccole ma pulite quindi come già scritto si tratta di un buon campo base per soggiornare a Firenze a prezzi […] accettabili. Read moreGenuine Hotels.com guest review
L'acceuil et le service sont très bons. L'hôtel est plutôt de bonne qualité (3*), notre chambre était une "standart" et se trouvait sous le combles au dernier étage. Les finitions n'étaient pas top, mais cela avait son charme, car l'essentiel était qu'elle était propore. Même s'il semble un peu excentré du coeur historique, nous étions à 5 min à peine […] du Duome. En plus les recommandations pour les restaurants de la part de l'acceuil se sont avérés excellentes. Read moreGenuine Hotels.com guest review
"Chambre décevante pour un 3 étoiles"
Chambre décevante avec une vue sur une cour fermée, une salle de bain minuscule avec de la moisissure dans la douche... Lit confortable mais effluve d'égout. Petit déjeuné moyen, personnel agréable.Genuine Expedia guest review
"tres bon accueil, emplacement exceptionnel"
très bon accueil, confortable et reposant, petits déjeuners copieux et completsGenuine Hotels.com guest review
"mejorar la habitacion"
la estancia perfecta, lo único que hay que mejorar es el baño que en invierno no tiene calefaccionGenuine Hotels.com guest review
ottima posizione, in dieci minuti a piedi si raggiunge il centro personale molto cordiale camera non molto grande ma pulita colazione discreta (poca frutta e pochi dolci, ma accettabile per un 3 stelle) parcheggio dell'hotel un po' caro ma purtroppo è lo standard a Firenze..Genuine Expedia guest review
Были в отеле с 25.12 по 28.12.2013. Отличное расположение, отзывчивый персонал. Бесплатный интернет, близко до достопримечательностей, плохой wi-fi.Genuine Hotels.com guest review
"God beliggenhed og sødt personale."
Personalet meget søde og hjælpsomme. Wifi meget dårlig, bedre i stueetage. God morgenmadsbuffet. Tilbyder lån af paraply. Vi boede på øverste etage, hvor man ikke kunne kigge ud, der var kun et lille tagvindue. Rengøringsmidler alt for parfumeret.Genuine Expedia guest review
"Een redelijk hotel"
Het hotel en de kamers zien er netjes en verzorgd uit. De kamers zijn met smaak ingericht. De badkamer is wel erg klein, de wasbak is erg laag en het is heel krap als je naar toilet moet gaan. Het minpunt is het ontbijt. Het brood moet je echt roosteren want het is oud en droog. Je moet vaak wachten op aanvulling van beleg en ook servies. Het personeel […] doet zeker hun best alleen zijn deze mensen niet de juiste personen voor dit vak. Hun kennis van zaken maar ook van de omgeving viel erg tegen. Op hun aanwijzing hebben we meer dan 1,5 uur gezocht naar 2 fietsenzaken die achteraf gezien geen fietsen verhuurden. Ze zeiden dat het 5 minuten lopen was van het hotel. Read moreGenuine Expedia guest review
"Tutto sotto casa"
Situato in un punto strategico di Firenze, si è vicini alle più importanti mete turistiche. La percorrenza a piedi varia dai 10 ai 30 minuti, se si vuole arrivare fino a palazzo Pitti. La camera tutto sommato, per la cifra che abbiamo speso andava bene, peccato il bagno: era troppo piccolo e non aveva il bidet. Ma dato che stavamo fuori tutto il giorno […] non era poi un problema. Personale dell'albergo simpatico e premuroso. Colazione a buffet un pochino deludente ma almeno se non vuoi usare la solita macchina del caffè, puoi chiedere il cappuccino fatto come si deve con la macchina dell'espresso =) Read moreGenuine Expedia guest review
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