I booked thru Hotels.com. I don't know what kind of agreement they have with the hotel but for $300 per night the hotel put us in the old conference room of the older wing. I pulled the bed area curtain back to find a blank wall! and the air conditioning vents outside. Oh, I even got a conference table. I did ask for another room and they were fine […] with it, but it's very nerve wracking to have to go through that process. If I were to stay at the hotel again, I would book directly thru the hotel. Read moreGenuine Hotels.com guest review
We wanted to have a family fun-filled getaway & got just that at the hyatt. The little kids book outlining things to do for kids in the area was great although most places We're closed on Sundays.. The service was amazing...would be great if there was a large kids room for kids to play. Just a thought which would have made the stay even better!Genuine Hotels.com guest review
I only stayed one night but it was very clean and in a good part of town. I didn't expect it to be quite as nice as it was but it turned out even better than I thought and my girlfriend and I had a great time. There wasn't one thing about the hotel that we didn't enjoy and will be staying there in the future when we visit the seattle area.Genuine Hotels.com guest review
Response by Hyatt Regency Bellevue Thank you for taking the time out of your day to provide us with your kind feedback. I am thrilled to hear how much you enjoyed your stay. It is wonderful to hear that you enjoyed Bellevue; as it is a lovely area in my opinion as well; and our property. I am glad you were able to enjoy the area, as there are many different things to do. As we are attached to the Bellevue Collection, you have a huge amount of options for restaurants, shopping, and other entertainment. I am so pleased that you found your stay to be so wonderful, and I very much hope we will be able to welcome you back on your next trip to the Seattle area. Allie H. –A Guest Relations Associate
This hotel was awesome, great location, beautiful view and great service. The room was over all clean and organized, the service was very good, the only thing about it was that the sheets had some hairs, it seemed like they were not properly washed. But that didn't get in the way of having a great team.Genuine Expedia guest review
"Great place, very nice location, would return!"
We checked in late-evening, after sightseeing around Seattle and other surrounding areas. The hotel was really classy, and such a great deal that we could NOT pass up! We basically only slept here, meaning we didn't have time to enjoy any amenities or on-site dining.Genuine Expedia guest review
"Overall good with 1 strange thing"
So for all the categories everything was really great. but there was one strange thing. On our 2nd night I went to use the restroom at apx 2:30am. However I noticed the lights in the little hall and the bathroom were not working. The light by the beds was working and I turned that on and found a flashlight that we brought and then turned of the lights […] by the bed. Ended up waking up my wife but I think both kids keep sleeping. Later My wife went to the bathroom and found that the toilet wouldn't flush and the light still not flushing. At about 6:40am I got back up and went to the bathroom. I could tell the lights still were not on as the flicker of the switch for the hall wasn't happening yet. I tried to flush the toilet and still a no go. I went to wash my hands. The water started sputtering and stopped.. I am thinking Wow this is great. But then I started hearing sounds from the rest of the hotel including the toilet and tried the water again. It started to sputter and finally water came. I then I tried the toilet, and on the 2nd go had a good flush. I also tried the lights and they were back on. I am guessing there was some kind of maintenance or something they were doing. And my only complaint would have been I which I had received notice about the work that was happening. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Bellevue Good Afternoon, Thank you for taking the time to provide us with your experience at the Hyatt Regency Bellevue. We are so happy to hear your overall visit was great. I do apologize for the light and toilet issues you've encountered during your stay and I will be sure to forward this information on to our hotel management to follow up with any issues regarding this matter and it was a maintenance issue to please advise our future guest of when the maintenance is being conducted. Thank again for your remarks and we hope you will join us again on ur next stay in Bellevue. Warm regards, Drew D.-Guest Relations Associate
"Nice Facility, not the best night sleep"
I took my wife out for a day of shopping and a nice a dinner in Bellevue and thought it would be a good idea just to stay the night in Bellevue instead of driving the 45+ min at night to go home. I grew up not far from the Hyatt and never stayed the night, I thought this would be a great place to stay. The hotel staff was nice valet was great, but the […] hotel comfort was not that impressive. I travel a lot for work (about 10+ weeks a year and 5+ cities a year) and this was one of the least comfortable rooms I have ever stayed in. The couch and chairs and not comfortable to sit in, the bed felt like it had been there since the hotel was built. I woke up about every 2 hours because I so uncomfortable in my sleep and I had to resituate my self. The tub and shower were probably the only thing that came close to expectations. If I had to do it all over again, I would pay the extra money to stay at the Westin. Read moreGenuine Expedia guest review
"Excellent hotel and excellent service!"
Beautiful hotel in a great location with a very friendly and helpful staff.Genuine Hotels.com guest review
Response by Hyatt Regency Bellevue Your feedback regarding your recent stay is very much appreciated. It is great to hear that you found our location to be perfect and the staff to be friendly and helpful. Thank you for choosing Hyatt Regency Bellevue. We look forward to welcoming you back to our property in the future! Brock S. - A Guest Relations Associate
"Beautiful hotel and great service!!"
This hotel is absolutely gorgeous, and every single staff member from front desk to bell boy, to coffee shop staff was an absolute pleasure to deal with.Genuine Hotels.com guest review
"Hall Noise & Cleaning Staff"
The noise from the hall is a bit much. The doors slam very loudly. The elevators are loud. The cleaning staff begins banging on the doors a little too early and you can hear them in the hall yelling 'Housekeeping' at rooms within four - five rooms of you. Just because we were staying for one night does not mean we have an early flight. Yes, we could […] have used the privacy sign. Read moreGenuine Expedia guest review
did not get my complimentary room upgrade that was part of my reservationGenuine Hotels.com guest review
When I checked in they were not aware that my room had not been cleaned yet. They were very apologetic and instead gave me a suite. Very nice touch. The hotel is right next to the high end mall in Bellevue. Perfect location with many restaurants to choose from. I will definitely stay there again!Genuine Hotels.com guest review
"Girls Weekend for the fashion show"
This hotel is really expensive, so we kinda expect some really nice rooms. And the rooms were nice, but not the over the top we were expecting. There were scratches on the tables, and headboards, and things we just a little more used then we were expecting, considering how much we paid for one night. We were also unimpressed with the fact we had to […] pay for wifi. I mean really? We are already paying $150 a night, you can't throw in the wifi?? But the beds were comfortable enough and the breakfast was awesome. I just kinda think if we are going to pay that much a night, things should be alittle more updated and have some more "freebees" . Read moreGenuine Hotels.com guest review
Absolutely awesome.Genuine Hotels.com guest review
"In the Heart of Downtown Bellevue"
Quiet rooms! Nice view of Lake Washington from the 21st floor. I really appreciated being located away from the university sports teams and the wedding party. Spacious room, comfortable beds.Genuine Expedia guest review
"Hands down the winner!"
This hotel is located right across the street from Bellevue Square Mall. Its' convenience cannot be topped! We stayed on one of the rainiest weekends ever and once you're parked at the Hyatt you don't have to be in the rain at all. The parking garage is free on weekends; the skybridge takes you over to the mall, other stores, and several good restaurants. […] Our room was on the 19th floor (awesome view), and I thought the elevators were the fastest I've ever been on. The Hyatt's breakfast menu at Eques was excellent and their commitment to quality food caught our attention for the future. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Bellevue Thank you for taking the time to provide such wonderful feedback regarding your recent stay at our property. I am thrilled our location was very convenient for you. On the rainy days it is fantastic to be able to access the Bellevue Square Mall via the skybridge. It sounds like you thoroughly enjoyed the view from your room and found the breakfast to be excellent. Your recommendation is greatly appreciated. We look forward to your return the next time your travel brings you back to Bellevue! Brock S. - A Guest Relations Associate
"close to shopping"
Great room only one complaint my child could not reach the toilet paper because its so far from the toilet.Genuine Hotels.com guest review
Response by Hyatt Regency Bellevue Thank you for spending your recent visit to Bellevue at our property. I am delighted you had a great stay and found your room to be well appointed. I have shared your feedback regarding the location of the toilet paper to our management team. We look forward to welcoming you back to our property in the future! Brock S. - A Guest Relations Associate
"Room upgrade offer sounded too good to be true"
Our stay was great and hotel and room was clean and very comfortable. Ordered room service for breakfast for 8AM -- food was delivered at 8:20AM (service charge automatically added to bill for 20% + $3 delivery fee and soliciting for additional Tip) -- I would'nt mind it service charges if food was delivered on time. Furthermore, if you are self-parking […] and a handicap, there are no "automated" or assisted buttons to open doors -- you will have to wait for somebody to hold the doors open to get in. Lastly, I'm disappointed with the so called "Room Upgrade" booking Special Offer through Hotels.com -- please do not expect a a lot, In concept by definition of Hyatt, the room was upgraded to a room that had a "Air Purifier" versus with an identical room that did not have one. Front Desk reception claimed that it is a room that has less chemicals and cleaner air. Not sure what that means -- Chemical Free and Cleaner Air???? Otherwise, stay was great less the upgrade hype and handicap unfriendliness. Read moreGenuine Hotels.com guest review
Beautiful hotel. Great attention to detail. Wonderful staffGenuine Expedia guest review
Parking and elevators are a little tricky to maneuver with my 2 yr old and luggage... Otherwise, great experience. Great location to walk to bell square!! We had a good time and felt safe. Tulley's coffee was a great little breakfast stop on way out if town.Genuine Hotels.com guest review
Response by Hyatt Regency Bellevue We really appreciate you taking the time to provide us with your thoughtful feedback. It is great to hear that you found the location to be great and the hotel to be well appointed. Your recommendation is our biggest compliment. We hope to welcome you back to Hyatt Regency Bellevue in the near future! Brock S. - A Guest Relations Associate
The Hyatt meant everyone of are needs,close by to everything,restaurants were outstanding u would not have to leave the hotel once you got there because there every thing you need right thereGenuine Expedia guest review
"Posh Alternative to Overpriced Downtown Seattle"
THis place was a real treat. I was able to book last minute for $150/night on the weekend. The hotel is adjoined to a high end mall and entertainment district. It's a very beautiful lobby with a super nice jazz bar and a rockin disco. Seems like the locals come hear to party. There are tons of restaurants, both independant and chain ones all within […] walking distance. The express bus terminal for Seattle is only a 5 minute walk. Parking? You can valet for $30 or you can self park for free in the garage on weekends. Hmmmm. . . let me think about it. This hotel just provides not only a great room, but a great experience. I am totally impressed. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Bellevue Thank you for going out of your way to share comments about your recent stay at our Hyatt Regency Bellevue. It is great to hear how much you enjoyed our proximity to Bellevue Square. I hope to have the opportunity to welcome you back on your next visit to Bellevue. Your recommendation is greatly appreciated. Safe travels, Nick B. - Guest Relations Associate
"Good service, very accomodating, good location"
Girlfriends weekend; we had tickets for Lake Washington cruise so decided to stay the night in Bellevue. Service was great, very accomodating when we asked for things. Elegant entryway. Views were good on both sides. Easy access to shopping and restaurants using the skybridge. We will definitely do again!Genuine Hotels.com guest review
"Beautiful Hotel, but ....."
We had a great time, beautiful hotel, excellent location. I was disappointed when we got to the room and there was a layer of dust on all of the hard surfaces in the room. The entertainment system, desk, etc. No big deal. When we were going out I asked at the front desk and they had it cleaned while we were gone. The other issue we had was that I booked […] the room with breakfast package. But when I asked, the front desk told us we could only have the "American Breakfast" with this package. One choice from many. We are vegetarian and the only option we could have was bacon, eggs and toast. That's it. We had breakfast brought to the room. Food was not hot, and the toast was soft. There was no coffee, no tea, no juice, not even water. Disappointing. Read moreGenuine Hotels.com guest review
"Nice hotel, nice neighborhood, outstanding view"
I love this hotel. stayed there for the weekend. the parking was free. like the tunnel to go to the malls. ding tai fun is one of the best dim sum place in the country.Genuine Expedia guest review
My stay was very good. Staff was very helpful & professional. I'd definitely stay there again.Genuine Hotels.com guest review
Response by Hyatt Regency Bellevue Hi Samuel! Thank you for going out of your way to share comments about your recent stay at our Hyatt Regency Bellevue. I am delighted to hear of the helpful service you experienced from our Employees. Hyatt takes great pride with comments such as yours. It will be my pleasure to welcome you back on your next visit to our area. Your referral is greatly appreciated. Sincerely, Nick B. - Guest Relations Associate
"Amazingly fantastic experience!!!"
This hotel was incredible, super nice staff, gorgeous rooms, cozy beds and stunning decor! Fantastic!Genuine Expedia guest review
"Great atmosphere, and service"
Last minute reservations were not a problem with this helpful staff. I was treated vary well and the hotel was vary nice with secure parking for my expensive car.Genuine Expedia guest review
I have booked Executive Suite for 3 nights and I really disapointed with the condition of the suite.Genuine Hotels.com guest review
Response by Hyatt Regency Bellevue It is very disappointing to hear that your recent stay did not meet expectations. We would like to understand your recent experience. Please do not hesitate to contact us directly to further discuss your stay. Brock S. - A Guest Relations Associate
"Love Hyatt Bellevue"
This is now our third time at this Hyatt. We have a friend who coaches for the Seattle Seahawks so we try to come up at least once during the season to spend time with him and attend a game. Each of our visits just gets better than the last. We like to arrive early in the day, and Alyssa (I believe I am recalling her name correctly) didn't hesitate […] to accommodate us with an early check-in. We were really happy to be staying in the Cascade Tower. The staff is warm and accommodating (we did get a rather snotty response from the valet when we first pulled up, but I'm not holding that against them - I guess my rental car didn't impress him. Ha!). We've really fallen in love with Bellevue, and the Hyatt has come to feel like our home away from home. We know what to expect, and our expectations are always exceeded. We will be back for the playoffs!!! Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Bellevue Hi BJ Hickman! Thank you for going out of your way to share comments about your recent stay with us. It is great to hear how convenient our location is for you to see the Seahawks when they’re playing home games. Alyssa will be recognized for her wonderful service provided upon your arrival. Hyatt takes great pride with comments such as yours with regards to the great customer service you experienced. I hope to welcome you back to our hotel soon! Sincerely, Nick B. – Guest Relations Associate
I can not make one single negative comment regarding this 5 star hotel! The hotel is in the heart of Bellevue and surrounded by many upscale restaurants, bars and stores. The bed was so comfortable I am seriously considering how I can purchase a similar mattress for my vacation home. The hotel staff were very professional and courteous! I would definitely […] stay with the Hyatt Regency again. Read moreGenuine Expedia guest review
'Wonderful, responsive staff! I had a key issue, being unable to get into the fitness area. They "comp-ed" a movie, offered to walk to the fitness room to make sure I could get in. The hotel is beautiful, one of my favorite in Bellevue.Genuine Expedia guest review
"Great location just outside Seattle"
Terrific area; felt luxerious and well worth the money. Great shopping down the street and many restaurants and options for bars within a short walking distance. The rooms were very clean, and the king sized bed extremely comfortable. The shower and bathroom were clean and spacious. We forgot our key in the room and the staff were quick and prompt to […] assist us. Check-in and check-out were quick and easy. We self-parked which on normal days is $25.Valet parking is available for an extra charge. Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Bellevue Thank you for going out of your way to provide comments about your recent stay at our Hyatt Regency Bellevue. I am delighted to hear how much you enjoyed our location. Being connected to Bellevue Square gives our guests an opportunity to enjoy local shopping and restaurants without stepping foot outside. Our employees will be recognized for providing you with an unparallelled level of service. It will be my pleasure to welcome you back on your next visit to Bellevue. Safe travels, Nick B. - Guest Relations Associate
No complaints! Everything was great!Genuine Hotels.com guest review
Response by Hyatt Regency Bellevue I appreciate you going out of your way to provide feedback about your recent stay at our Hyatt Regency Bellevue. I am delighted to hear how much you enjoyed your time as our guest. It will be my pleasure to welcome you back on your next visit. Sincerely, Nick B. - Guest Relations Associate
"Nice hotel with room for improvement"
Overall a very nice hotel but I would like to point out three things. First, there is no direct route from underground parking to the hotel. You have to walk out the front door, walk by a restaurant, take elevator down to parking garage. Not very far, but inconvenient. Second, parking is expensive. $25 overnight. Finally, I left my own moisturizer in […] the bathroom when I checked out. It was a 3.4 oz Sisley Day and Night. I called the hotel the next day, but they told me room service did not see it. I wish they did not throw it away because I could pick it up the next weekend when I go to Bellevue again. Read moreGenuine Hotels.com guest review
"Very good hotel."
Highly recommended for the business traveler. Excellent location. And the food at the restaurant/bar of the lobby was fantastic. Would stay again for sure.Genuine Expedia guest review
"We enjoyed Bellevue Hyatt Regency!"
We live in the south end of the Seattle area, and attended a concert at Marymoor park. We found the staff extremely helpful and friendly, especially the conceirge, Earl. We had great appetizers and drinks during happy hour at his suggestion, and then enjoyed a room service snack after the show. Again, our waiter was extremely accomodating, as was everyone […] who works in that hotel. Read moreGenuine Expedia guest review
"Nice hotel with bad billing dept"
The hotel is beautiful and clean. The issue is with the billing department. I have three bookings for the duration of my continuous stay. Prior to my arraival, I informed th front desk to combine all three bookings, so that I don't have to checkout and recheckin. I reinformed them again during checkin. Inspite of this, they sent me a checkout bill during […] mid stay. I called them again, informing about my next booking, which they said, was over looked. Really !!! Next day evening, I try to get back into the room and the key doesn't work. When enquiried at the front desk, they said, 'Not sure why this happened ?'. Then finally, during check out I was charged for car parking for the entire stay, while I never had a car !!! All these issues happened not with one person, rather with multiple people. So, I think it's the issue with the hotel training program !!!! Read moreGenuine Expedia guest review
"Location and Reputation"
There was a Fraternity party going on and we were put on the same floor as all the college kids. They initially claimed that was the only room they had but I had seen another couple checking in several hours later than us and they were put on a different floor. When I confronted the staff about this they agreed they could have moved us and offered us […] a free cup of coffee for our trouble. A free cup of coffee--seriously!!! I will not stay there or another Hyatt again! Read moreGenuine Hotels.com guest review
Response by Hyatt Regency Bellevue I apologize that your recent experience at our property was less than ideal. I am sorry the noise from the neighboring guests disrupted your stay, and for the lack of concern from the front desk staff. This is not the level of customer service our guests should come to expect while staying at our property. Your concerns have been shared with our management team to ensure this level of service does not happen to future guests. I do hope you will give us another opportunity to welcome you back to Hyatt Hotels and Resorts in the future. Brock S. – A Guest Relations Associate
We had a great time.Genuine Hotels.com guest review
Response by Hyatt Regency Bellevue Hi Matty! Your comments about your recent stay are greatly appreciated. It would be our pleasure to welcome you back on your next Bellevue getaway. Safe travels, Nick B. - Guest Relations Associate
"Nice hotel, the location was perfect."
Very welcoming staff, the area was very friendly. Everything that's needed was in a convenient distance. There was a mall, shops, and restaurants located walking distance. Never feared of my safety since there was always people walking around and the streets were always lit.Genuine Expedia guest review
The Hyatt was fantastic the people at the front desk and valet were great Hotel is close to resturants and bars would stay here again for sureGenuine Hotels.com guest review
Response by Hyatt Regency Bellevue Hi Peter. Thank you for going out of your way to provide such detailed feedback about your recent stay at our Hyatt Regency Bellevue. Our employees will be recognized for the wonderful service you experienced while you were our guest. It will be our pleasure to welcome you back on your next visit to Bellevue. Sincerely, Nick B. - Guest Relations Associate
Great location and staff. Room was clean and tidy. Would have liked a different bath/shower set-up without paying thru the nose.Genuine Hotels.com guest review
"One Night In Seattle"
Great hotel and restaurants!! Great location easy access to Seattle UGenuine Expedia guest review
it was loud in our room we could hear stuff all night, from motorcycles up and down the road till 3 in the morning to the toilets flushing everywhere. The bed was very uncomfortable and lumpy. It was also a inconvenience where the pool was located for a family with small kids.Genuine Expedia guest review
It did take longer than it should have to have a rollaway removed from my room. It took nearly an hour for the staff to come to my room.Genuine Expedia guest review
"Hyatt Regency Bellevue"
disappointed!Genuine Hotels.com guest review
"There will be an extra charge for that."
Decent hotel, looks nice, decently clean, good location noisy pipes any time using the bathroom bad design of elevators , have to take 2 elevators any time going from room to car bad design of layout, have to go outside to get to the gym/pool area, even though there is a obvious raised walkway that's supposed to connect the two areas. anything other […] then the room itself seems to have additional fees for it even though at supposedly lower ranked hotels its complimentary. Read moreGenuine Expedia guest review
"located in downtown of Bellevue"
Good facilities. Nice restaurants around the hotel.Genuine Expedia guest review
"This is one awesome romantic weekend destionation!"
The staff was amazing, very helpful and nice. The room was clean and the view was great!Genuine Hotels.com guest review
Response by Hyatt Regency Bellevue Thank you for going out of your way to provide details about your recent stay at our Hyatt Regency Bellevue. I am delighted to hear how the employees were so welcoming during your visit. It will be our pleasure to welcome you back on your next visit to the area. Sincerely, Nick B. - Guest Relations Associate
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