"Pet friendly - not really"
We stayed at this hotel past weekend for night. Having a small dog with us it was hard to find a dog friendly hotel that is reasonable in price. The pet fee was $35/night which was not bad. The entrance to our room was in the back of the hotel and it was dark. We didn't feel safe parking our car there so we parked in the front and walked to our room. […] The AC was loud and the room smelled like smoke even though it was a non-smoking room. I took my dog out and most of the grassy area had the "NO PET" signs. So much for a dog friendly hotel. The only thing possitive about this hotel is the breakfast. Read moreGenuine Hotels.com guest review
Breakfast was very good....nice variety of thing to eat Fan in my bathroom was very noisyGenuine Expedia guest review
"Nice place. Noticed an odor in the lobby."
Good experience. Never had to have a ticket to get the complimentary breakfast. Forgot it and had to go back up to my room to find it. That was a little annoying but the breakfast was great. All in all, nice place to stay and would recommend it. I would alert them to the smell in advance , however.Genuine Expedia guest review
The room itself was fine: clean, spacious, with frig and microwave. Internet worked well. But the lobby and dining area are in a time warp. This place was apparently built in the 70's and totally feels like it still today. It's not shabby or anything. It just creates a weird feeling, like you should be wearing bell bottoms and, if you're black, carrying […] a pick for your Afro. Read moreGenuine Hotels.com guest review
"very convenient for early am flight from ORF"
SatisfiedGenuine Hotels.com guest review
"Hotel was ok."
Late flight into Norfilk, Va. Shuttle to hotel was efficient and staff friendly. Room was clean.Genuine Expedia guest review
The people who work there were the rudest people i have ever met. They do not care if you are military or not. They do not have all their information online. They did not refund my money even though the manager himself told me he did. Also i got to my destination sooner then planned so i called a whole 2 days ahead of time to get my room for an extra […] night and when i got there they wouldn't let me stay there because they said i never booked it even though i called to days ago. I was treated very badly and they never told me any of there policies until they kicked me out for being 18 and there policy said 21. And it was booked under my boyfriends name who just got home from deployment that day. And they did not care one bit. I wont stay there or at any of there other hotels until we get an apology. Read moreGenuine Hotels.com guest review
"Great room for price"
Wonderful stay. Great breakfast. Water would not drain out of bathtub. Every shower I had to take in standing water.Genuine Hotels.com guest review
Were pleasantly surprised to get comfortable suite - with sitting room. Was nice and clean and looked to be well maintained. Check in was slow with one person handling both desks for the 2 hotel brands. In AM the staff was helpful in breakfast room. Breakfast was so-so with instant eggs . Coffee was weak though. Would recommend hotel overall.Genuine Hotels.com guest review
"Needs Better Management"
This hotel is a Quality Inn and a Sleep Inn hotel, with seperate entrances and adjacent lobby areas. We were staying at the Quality Inn. However, we accidentally entered through the Sleep entrance and asked the Sleep receptionist where was the Quality Inn lobby. The receptionist pointed our group to the Quality Inn reception desk, where we waited for […] 10 minutes for someone to check us in. As it turn out, the Sleep receptionist was also the Quality Inn receptionist. We had no problem with this, however why she didn't let us know that she will be checking us in and have us wait. She did not have any other customers over at the Sleep Inn side. Also, in the middle of checking us in, she recieved a phone call and did not complete our check-in. In fact and I had to interrupt her phone conversion to ask her whether our checkin was complete. This was very unprofessional. They did not accomodate for the number of people that attends the breakfast buffet. It was too crowded with a very long line and no additional seating. Our group had to eat breakfast in the lobby, sitting on the sofas. Also, they ran out of food items multiple times. Read moreGenuine Expedia guest review
"VERY helpfuly staff!!"
The road leaving the hotel needs work.Genuine Hotels.com guest review
I made a reservation at this hotel to take my son - a prospective college student - to Norfolk to visit ODU. Great hotel, easy to book the right room and the front desk person was terrific to speak with in making sure that we had late check-in and check-out logistics set up for us. I definitely give this hotel my highest rating - great price, too!Genuine Hotels.com guest review
"A great value and clean room"
The staff was good, the breakfast was excellent, the pool was clean (though a little too much chlorine). Bed was comfortable, room boring but clean. Full service bar with reasonable prices. Had dinner at the restaurant, obviously not everyone can/should make BBQ sandwiches or fries. But breakfast was surprisingly diverse and tasty. Would definitely […] stay there again. Read moreGenuine Hotels.com guest review
It was a fine hotel.. I WAS a Gold Elite Best Western member until the complete disaster trying to reserve a room in advance with them.. Your reservation people were totally knowledgeable and VERY professional...I have stayed in Best Western all over the word being in the oil industry..NO LONGER... Thank you for a great stay.... Robert Miller Chief […] Engineer Read moreGenuine Hotels.com guest review
"close by airport"
Great airport location.Genuine Hotels.com guest review
The rooms were nice. And breakfast was great. Will stay again when in te areaGenuine Hotels.com guest review
Overall it was good. WE lost electricity for a whileGenuine Hotels.com guest review
"Was convenient to the airport"
Rooms very clean well kept - Entrance to hotel needs perhaps new carpeting and because there are actually 2 registration desks covered by only one person - there should be a bell on the desk so someone knows you are there. Staff that we dealt with though was very personable and helpfulGenuine Hotels.com guest review
"Great place to stay."
Everything was great except the ice machine did not work and restaurant employees were rued.Genuine Hotels.com guest review
"Nice room for the price"
Room was clean and staff were very friendly. The breakfast buffet was very good and made the price of the room a good value. The only negative aspect was the driveway was being repaired and there were not really any good restaurants really close by. Would return to this hotelGenuine Hotels.com guest review
Very niceGenuine Hotels.com guest review
"Will stay again!"
My husband and I were staying in Norfolk for a Thanksgiving getaway weekend. We were so pleased with everything from the size of our room and cost of our stay to the cleanliness and comfort of the hotel. We will definitely come back and stay again!Genuine Hotels.com guest review
"close to airport"
My husband and I were very impressed with the condition of the bathroom..We were happy to see the many towels inside the bathroom as well as face bowl. We just had a good stay. The wake up call at 3:00AM was right on time. Next time we are in Va, we will definitely stay there again. Thank youGenuine Hotels.com guest review
I found someone's sock under the air conditioner and multiple things under the bed that were unsuitable for a little boy to find...the rest of the room was wonderful, pool area nice and the morning breakfast wonderful.Genuine Hotels.com guest review
"Really Sleep Inn so the dual name was gimmick."
Broken phone fixed. Staff nice. But... Fail on the Wake up call, which was reason to fix phone. Lobby smelled of body odor. Two staff trying to run airport shuttle and man the desk and help guests.Genuine Expedia guest review
"Great place to stay!"
Close to Virginia Beach, so easy to pop over to things there. The parking lot is a bit awkward to use, but once you get the hang of it, it's fine. The room was clean and the morning breakfast was outstanding. The only minor complaint I have is the air conditioning in the room. It's either muggy or the air conditioning makes it cold. There's no in-between; […] but maybe that's just how it is in Virginia! Otherwise, this hotel is perfect! We'd definitely stay here, or at any Quality Suites, again! Read moreGenuine Hotels.com guest review
"Really nice hotel"
Really nice hotel. Staff was nice and rooms were comfortable. Really nice resturants close to hotel.Genuine Hotels.com guest review
"Very Comfortable and Friendly"
The hotel staff was very friendly all shifts. Very prompt free pickup at the airport. The breakfast was great. Will stay again. The suites were very large and spacious.Genuine Expedia guest review
Had a great stay. Rooms and TV were old but everything was clean and nice.Genuine Hotels.com guest review
"Visiting Family & Friends"
Hotel stay was very good; I would stay there againGenuine Expedia guest review
"best value for families with younger kids or teens"
Thiis is the second time I have stayed at this property ('11 was the first) and the quality has improved. We picked this hotel because of its proximity to the beach (20 minutes) and shopping. Stayed four nights at the end of July, this year brought the inlaws and they loved it. Breakfast was on point with many choices especially for picky eaters. Bed […] was ok but I like a really firm mattress so after two nights I felt it. We all loved the pool even though its not heated. Not good on overcast or rainy days, if you swim after dark Overall a great experience, staff was friendly, hotel well maintained. Will definitely stay again during the high peak summertime. . Read moreGenuine Hotels.com guest review
The room was very comfortable and clean. This area was halfway between for the meeting point with other family.The breakfast bar was a good variety and pretty well stocked right up to the 9:30 cut off. I would consider staying here again. The only down fall is it is not the easiest location to get into from the road way.Genuine Expedia guest review
"Old and beat up."
Furniture is chipped, tattered, and worn. Suite portion of room was tiny and uncomfortable. Very stark and unappealing. Not worth the money.Genuine Expedia guest review
Very friendly with good manor.Genuine Hotels.com guest review
"Hotel near Virginia Wesleyan College"
The Quality Inn was convenient for the activities I was to be involved in while in Norfolk. The bed was comfortable, but the pillows were awful. I would take my own pillows if I were to ever stay there again. The breakfast was pretty good and there was a good variety of foods from which to choose. The hotel was not the nicest hotel I've been to, but […] it was okay. Read moreGenuine Expedia guest review
"Had a Wonderful Stay"
I had a fabulous time in Norfolk, I started to learn the area and the best part was coming back to the hotel and the comfort of our room. I love the hotel and will start planning another vacation at as soon at 2014 roll around.Genuine Hotels.com guest review
We were delayed on our flight and they assured us that they would be open, come get us,etc. We did not have a light in our bathroom...why woudn' t that be corrected by the maids etc. At 3:00am we weren't too happy, but too tired to call the front deskGenuine Hotels.com guest review
its far from va beach but otherwise fineGenuine Hotels.com guest review
"It was great."
I really like it. The service was good.Genuine Hotels.com guest review
"3 night stay."
The breakfast was amazing. My family loved it. Waffles, scrambled eggs, bacon, sausage, cereal, milk, bagels, juice, coffee, hashbrowns. The rooms were nice and spacious. The only complaint i had was there were never towels by the pool. Staff was friendly. It was close enough to virginia beach for all the fun. I didnt want to be to close because the […] town was packed for the 4th of july. This hotel was close to food and gas stations (on the same road, 3-5 min away). I would stay there again. Read moreGenuine Hotels.com guest review
My second time, it was awesome, thank you!!!Genuine Hotels.com guest review
"Noisey Air Conditioner and LOUD neighbors next dor"
The Room was GREAT! ......But when the Dang Air Conditioner KICKED OFF it sounded like someone had BEAT on the wall! ALSO, It was GREAT to have a excellent restaurant in the Hotel so that once you were checked in you DID NOT have to go out again. BTW, The "free" complementary Breakfast was THE BEST I HAVE EVER HAD!!! THANK YOU!!Genuine Hotels.com guest review
overall very godGenuine Hotels.com guest review
"Overall a good stay"
We could hear the elevators from our room going all night. The door didn't seal very well so light along with all the noise from the hallway came in. The downstairs restaurant didn't provide a good dinner experience. However, overall it was a convenient hotel. The beds and pillows were comfortable. The room was nice and the pullout wasn't too uncomfortable. […] Probably would stay there again. Read moreGenuine Hotels.com guest review
Tub was dirty, wallpaper pealing, tub drained slooooowww. The staff was rude. We were told on the phone that there was a hot tub. When I got there and saw there was no HOT TUB I asked the front desk they told me the person that answered the phone meant hot tubs in teh hotel rooms. They did not take ownership of the mistake. I will never go back here. […] Do not go! We picked this place for the pets allowed. But never again, HORRIBLE!! Read moreGenuine Hotels.com guest review
"Nice hotel, near the golf course!"
We continue to come back to this particular hotel because of the great VALUE it has.Genuine Expedia guest review
"nice and close to airport"
Breakfast was great! Rooms are a little dated and the bathroom smelled really musty from shower curtain but beds were very comfortable. The proximity to the airport was perfect. Friendly staff too. Great service for a great price!Genuine Hotels.com guest review
Really Nice hotel and goes out its way to insure your happy!!!!Genuine Hotels.com guest review
Room was clean, bed comfortable. Very large hotel that is in great need of an upgrade. Chairs and couch torn, room had terrible odor of oldness and old smoke. Continental breakfast excellentGenuine Hotels.com guest review
"An Awesome Place To Stay"
This Quality Inn was more than I expected. The room was exceptionally comfortable. I enjoyed the fact that there was a sitting room adjacent to the bedroom as I'm an early riser and my morning activities didn't disturb those where were still asleep. The breakfast buffet was awesome each and every morning with nothing being repeated each and every d […] ay. Read moreGenuine Expedia guest review
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