Quality Inn Shenandoah Valley - New Market

The room was ok, visited during the off season so the area was pretty scrace. The room had a withered odor. There was mold on the bathroom ceiling near the vent. Other than that the room was clean. Didnt really have to deal with the hotel personnel. Hotel is kind of centralized between attractions but is still a drive if you want to get anywhere.

Genuine Hotels.com guest review

There was a big party going on, so it was a little noisy...some party they hold every year for the entire weekend. Also, things were old and needed replacing. The TV had a greenish/yellowish color to it. The carpet was old and looked like it needed gluing down in a few spots. But it was clean and I appreciated that a lot! The people there were also […] nice and professional. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

ok I wish it was closer.

Genuine Hotels.com guest review

This was closest available hotel to Harrisonburg for JMU family weekend. Hotel has bare minimums for a place to sleep and shower. Hotel corridors smell of stale cigarette smoke even though our rooms were smoke free. The rooms were smoke free but the smell from the hallway seeps in. Hotel is a last resort if your desperate. Not a good place to stay if […] your spouse is picky. Read more

Genuine Expedia guest review

My parents and I stayed at this hotel when I was kid (30 years ago) and that must have been it's heyday because it hasn't changed in that time. The hotel was quite costly for the amenities. The room was clean but it has the smell of being old like your grandmother's basement. My wife awoke to find a dead cricket had been next to her while she was sleeping, […] she must not have seen it when we went to bed. There's no complimentary breakfast but you do get 20% off at the attached Johnny Appleseed restaurant. When we left in the morning (Sunday) there wasn't a single person in the restaurant except for staff and thought maybe it wasn't a good idea to eat there. The lobby was very nice but it is not indicative of the room. Its a shame because I had nostalgic feelings for the the place from being there, and while I wouldn't call my stay a bad memory it certainly didn't meet expectation. I wouldn't stay here again unless the price was about 60 percent of what I paid. I have stayed at hotels half the cost with twice the value. Read more

Genuine Hotels.com guest review

I asked for a non smoking room, weeks before,and I got a somking room,and the smell in it was bad, like a zillion cigees! My wall paper was peeling off badly in the bath room. I said hi to a maid in late morning, thinking she WOULD come clean my room, however she did not!!!The big window curtins have a ton of little tatters in them, so you can SEE pin […] lights of light, in this room, when I would close the curtin. My room was sort of depressing to me on a whole. Read more

Genuine Expedia guest review

The staff was friendly. The room was cleaned and restocked with towels and soap and coffee while we were out. It was nice.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The Hotel was OK, the main thing it was clean but it is in need of some updating. Carpet was clean but worn and that what I would say about the whole room.

Genuine Hotels.com guest review

Stay was good, I thought a little pricey. Room and Hotel had been upgraded from last time I stayed, bathroom could use some attention....overall ok...would stay again

Genuine Hotels.com guest review

I have spent many heights here, as it is close to family. My only complaint would be that it might be time to concern a remodel. Parts of the hotel are becoming threadbare.

Genuine Hotels.com guest review

The staff were very friendly and helpful. The lobby and outside of the hotel look great, but once we got into the room we were a little let down. The carpets, wallpaper, and bedding were old and dingy looking. TV didn't have a power button and the remote only worked if you were four feet from the TV. The reception was fuzzy, although we were able to […] watch it fine. The bed was very comfortable and although everything was old, it was clean. We didn't swim in the pool but did stop by and it looked very clean. The a/c worked great (meaning my husband froze me out lol) and we had no other issues. Read more

Genuine Hotels.com guest review

Could not cancel last day of reserved stay

Genuine Hotels.com guest review

Hotel was okay. Beds were uncomfortable. Clean room. Nice to have a fridge and a microwave. Came to visit Luray Caverns and New Market Battlefield which were a short drive. Restaurant next door was pretty good. Nearby cities were close by to visit. Staff was friendly. Got a non smoking room, but the hall smells like cigarretes. TV is out of date not […] giving a good picture or sound. A good place if you are driving by and need a night to rest. Read more

Genuine Hotels.com guest review

Overall good hotel, wife complained about the bed.

Genuine Hotels.com guest review

We decided on a whim to go to Massanutten and all surrounding hotels were expensive or full so when recommended this hotel we figured we would give it a try. I read reviews which weren't all good, but decided we would see for ourselves and I'm very happy we did. The outside and inside of the hotel exceeded my expectations considering we got it for such […] a cheap rate and the staff were friendly. The most exciting part for me was that there was a door to the outside as well as to the inside of the hotel in our room! I woke up in the middle of the night and walked right down to the soda machine and never had to go outside. The restaurant attached gives a discount, has amazing food including the apple fritters and apple butter which everyone should try, and the friendliest staff ever. After checking out we even decided to book an extra night. Also this was the quietest hotel I have ever stayed out and was a little drive from the places we were going, but not too far and it was beautiful and worth it. Read more

Genuine Hotels.com guest review

Wonderful location and clean but obviously approaching the time for a facelift. Not run down by any means but starting to get a little worn.

Genuine Hotels.com guest review

It was not good. We saw the spider wep on the ceiling of our room.

Genuine Expedia guest review

Great location. Town looks very clean. Inn was in very good condition. Would recommend to others traveling the Interstate 81 corridor.

Genuine Hotels.com guest review

I have never had a horrible experience at any hotel until this one. First off there was a horrible smell in the room that caused my allergies to go nuts. 2nd, there 1st floor has both smoking and non-smoking rooms and the inside hallway reeks of cigarette smoke which again affected my allergies. And finally, there were ants on the wall between my beds […] in the room. I even took pictures and a video. After a while. I got so tired of it, that I was ready to check out and find something else. The front desk offered to move me to the 2nd floor. At least I could breathe in this room but the room still had flaws. The heater didn't work. The wallpaper was pealing in the bathroom and there were fixtures missing. I had stayed in this hotel before and noticed an any problem. There will not be another stay here. Read more

Genuine Hotels.com guest review

When I checked into the lobby, it appeared as if it were a 5 star hotel. Now the room, well that was a whole different story!! The beds were LUMPY!! The air condition unit had SOOOO much dust in it that my daughter and I instantly started sneezing. The bathroom had mildew all around. The lock was broken on the door that lead to the parking lot. The […] microwave and television had to have been atleast 20 years old!! Also we called down to have some extra stuff brought to the room and we were told we would have to come the lobby and get it. Now as for room service, that is an entirely different story as well!!! I had been warned that the Johnny Appleseed restaurant's burgers were no better than McDonald's and the service stunk, too, but I figured it couldn't be that bad. Well I was WRONG!!!! I paid almost $15 for 2 pieces of french toast, 2 eggs, and 4 pieces of bacon (no substitues for non-pork eaters). Then while we were eating, we were interrupted by a nasty call from what I guessed was the manager - Cheryl. She proceeded to go into long drawn out details with my "daughter" about the payment, because it could not be charged to the room. Needless to say, I had asked when placing the order how it should be paid for and I was told it had to be cash or it could be charged to the room. So I charged it to the room and figured I would pay when I checked out. Also we were charged and 18% gratuity and a $3 dollar delivery charge just to walk down the hall and around the corner!! So basically what I am saying is that the hotel needs a serious remodel and the staff at the Johnny Appleseed restaurant needs to be trained again (or remodeled) on how to cook and how to work with customers!!! Consider yourself WARNED!!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The staff at the Hotel and extremely helpful and courteous. While it was clear that the staff tries to maintain a clean hotel. However the Hotel interior is old and stained such as wallpaper and rugs. The Non Smoking rooms and lobby still smell of old smoke. Sheets and bath towels were old but CLEAN. Beds we comfortable. Overall decent place to spend […] a night or two at a decent price. The Johnny Apple Seed Resturant attached to the Hotel had good customer service and good food as well. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The biggest problem was the smell of the room. It had a strong smell of animal urine from a corner neer the door. Even after air fresheners, the smell remained. We ran the heating and AC unit constantly to help. This unit was a problem too since you could only choose heat or AC at a time. If we ran the heat the room became very humid, and if we ran […] the AC it was too cold when we returned after being gone for the day. The sheets had some small blood spots, perhaps from previous bed bugs, but we did not have any bites. The room was moderately furnished and had a drab appearance. The curtain was worn and sun shone through parts of it in the morning. The bathroom had dim floresent lighting which constantly flickered. The living room lamp didn't always work and there seemed to be a problem with the outlet. The smoke detector didn't look to be attached to the wall very well. The TV was one of the old kind. The bathrooom was in good shape, as was the lobby. My kids enjoyed the playground equipment, and the Johnny Appleseed restaurant served a very tasty and reasonably priced breakfast, lunch, and dinner. We really liked the free apple fritters. The staff was nice. The experience would have been much more positive if the carpet, sheets, and drapes had been replaced, and if the bathroom lighting was better. Read more

Genuine Expedia guest review

Lobby nice. however rooms have not been updated since the 1970s! Wallpaper peeeling and yellowed; tiles in bathroom gross; heavy odor of smoke (actually our clothes smelled like smoke just from staying there one night). Best of all--bugs in the bathroom--granted they were small but they were still bugs! I would never go back here or to another Quality […] Inn. Read more

Genuine Expedia guest review

Love the hotel, it's location and the Johnny Appleseed restaurant. There is a park down the street with Tennis Courts, basketball courts and a picnic area. We had planned on visiting several resraurants while in town, but once we ate at Johnny Appleseeds we decided to have every meal there! It was fabulous. We are already planning another trip to New […] Market in the fall and will stay at this Quality Inn. The staff were very friendly and fabulous. I could not have asked for better service! Thank you, Thank you, Thank you!!! Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

We chose this hotel because it was centrally located to 5 Virginia caverns we came to tour- all within an hours drive - 2 were just minutes away. The hotel was very conveniently located at the I-81 ramp and has a homestyle restaurant attached to it which made it easy if we didn't want to travel far for our meals and didn't want "fast food". All the […] staff were very friendly and very helpful. Read more

Genuine Hotels.com guest review

RATES GOOD, VERY CLEAN,QUIET,STAFF VERY HELPFUL,VERY NICE, EASY TO FIND EASY ON/OFF INTERSTATEGOOD FOOD VERY CLOSE WILL BOOK AGAIN WHEN IN VA.

Genuine Hotels.com guest review

This QI in New Market was close and conveniant for out forays to Luray Caverns and Shenandoah National Park. Personell were responsive and polite and the attached resteraunt was good too. Our only complaint was there were not enough towels in the bath. Guess we could have asked for more, so our fault. The stay was quiet and nice.

Genuine Hotels.com guest review

I was looking for a hotel that was close to Luray Caverns, not too pricey, and not far from major roads. This hotel fit the bill, and I was very pleased with the quality (pun intended) of the service. The room was nice and the outdoor pool was a great feature, even if I didn't take advantage of it. The connected restaurant (Johnny Appleseed) was wonderful […] and made for a nice breakfast the morning after our stay. Read more

Genuine Hotels.com guest review

Plenty of better, nicer hotels down the road a bit in Harrisonburg. If you must stay in New Market, like we did, QI is a passable choice. Very affordable. The lobby and pool are the 2 best things about the hotel. Regular old crappy motel room. Carpeting was nasty. Right next to 81, but heard no noise in room.

Genuine Hotels.com guest review

We attended a wedding in Stanley, VA. Our hotel was relatively close to the wedding venue, gas stations, and resturants. I would book another stay just to visit the places of interest in the near by vicinity.

Genuine Hotels.com guest review

We stay in the hotel only for one day. For short duration visit, it is a good hotel with cheap rate. But for longer and comfort stay, I will not recommendate it.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This place was very reasonable price-wise, and you can see why. It looks like it hasn't been updated in 20 years. Nice place to save a buck, that's about it. The on-site restaurant was very nice, however.

Genuine Expedia guest review

The hotel was clean and the staff was great however I had a non-smoking room and the hallway reeked of cigarette smoke. The hotel is very close to Interstate 81 and I could hear traffic ALL night long.

Genuine Expedia guest review

the room was very clean, and the beds extreamely comfortable. Great stay for the price!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was very happy with my stay here. Upon checking in I was given a smoking room. I realized that I had accidentally picked one when I booked on line. Fortunately, the staff at the front desk was very accomodating and was able to give me a new non-smoking room. The hotel itself was a little old, but clean and as I said the staff was great. This a good […] place to stay if your passinf through. The restaurant was good, affordable and the service was friendly. Read more

Genuine Hotels.com guest review

Hotel was good for an overnight stay. what you would expect. Did have a nice pool.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everything was great until check-out. Lady on desk seemed more concern with her fax machine than helping customers. Finally I just left the keys on the counter and left

Genuine Hotels.com guest review

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Genuine Hotels.com guest review