"Comfortable, convenient location but over-priced"
This is an older hotel and updating needs to be done. The room was comfortable but I feel it was over priced. Breakfast was an added bonus and was good.Genuine Hotels.com guest review
"OK, it was quiet"
My only complaints were that I called for a wake up call and they forgot (I was an hour and a half late for work, and Sunday after working for 13+ hours, I find out the restaurants closedGenuine Expedia guest review
Room 803 , door defectuous, couldnt open it from outside with the key. No other 1 bedroom available. Found Piece of chalk inside room. Negative fluid circulating.Genuine Hotels.com guest review
The only problem was cable/TV. While trying to watch TV the few channels I could see were fuzzy or not at all. I found the cable and wall plate was pulled from the wall. Lucky I have the skills to at least fix it to the point where channels came in half why decent. There wasn't a female fitting on cable to the wall oulet, just a bare wire. I sent an […] email to Ramada. Room 420. Read moreGenuine Expedia guest review
The bathroom needed a lot of work. Toilet seat didn't fit right. Shower rod was hanging by a thread. Mold and flies by the window.Genuine Expedia guest review
"Reasonably good hotel, a few miles outside Albany"
Comfortable room, cooperative staff, decor adequate, not inspiring. Free breakfast bar was a good benefit but we couldn't use it because it started at 7 AM and we had to leave at 5:45. Big TV, nice King sized bed, fluffy pillows, good towels, cramped bathroom. Quiet lobby and hallways. We got a good night's sleep. Rate of $114 including tax was worth […] it. Much better than motels. Read moreGenuine Expedia guest review
rough neighborhood. more along the line of a 2.5 star hotel than a 3 star. Grounds and Facility old and in need of a major renovationGenuine Expedia guest review
I pay for a room for 3 I get towels for two, i need to wait until the morning. Air dusts on the bathroom and air filters of A/C nasty it's looks never being clean. The sheets and bed clean. Piloows smell like wad not be change. Breakfast Bufet A plus. For the price and stay three persons one nigth I could said aceptable or Good. Not compare with my […] other stays at Ramada's Read moreGenuine Hotels.com guest review
"No rooms ready"
Showed up for a reserved room but nothing was available. They asked me to leave my number so they would call me to let me know when a room became available and they never did. Came back 3 hours later and was finally able to get a room.Genuine Expedia guest review
Bed was very comfortable. Bed was very comfortable. Bed was very comfortableGenuine Expedia guest review
"Great customer service"
Great customer service, but the hotel was very out dated. The staff did their best to accommodate.Genuine Expedia guest review
"clogged bath tub!"
Arrived to a clean, room, although the hotel is run down. Walked into the bath room to find a long black hair on the white tub! Bath tub was clogged , so hand to stand in 2 inches of water while showering! Door did not seem that secure and at times was difficult to get to unlock. Waited more than 30 minutes for a meal in the restaurant when there were […] less than 10 clients there getting a bite to eat at dinner time. The food was good once it arrived. Breakfast was a surprise and was quite good. For a simple over nighter, this is ok, but don't expect more than 1-2 stars. Read moreGenuine Expedia guest review
It's a rinkydink hotel. Even though I chose a smoke free room, it smelled as if it once was a smoking room. Also, the valets were musty and very stained and dirty. I wouldn't have stayed at this hotel if I didn't get it fir a decent price. It's disgusting here.Genuine Hotels.com guest review
our first room smelled like an ashtray even though we asked for a non smoking room and it wasn't clean at all. the toilet leaked and the cleaning lady was surprised they sent us to that room. the front desk had no apologies only excuses for the inconvenience and sent us to another dirty room. this one wasn't as bad but the rubber stripping on the window […] was hanging off and the room was very cold. I would never stay in this place again and would not recommend it to anyone. Horrible Read moreGenuine Hotels.com guest review
"Great and relax"
It was a pleasant trip.Genuine Hotels.com guest review
"Its okay for the price need renovations"
In a pinch, just moved no lights at the new place this was available near a bus line so I could get to work. Front desk staff very friendly, room clean but crackling plaster on ceiling. Needs some work done to update it.Genuine Hotels.com guest review
"Not a good place to stay"
Hotel staff was rude, we complained about bath tub water not going down and they didnt even bother to send someone.Genuine Hotels.com guest review
It was very nice and had all the features that I wanted from the business center to the free buffet breakfast you couldnt beat it.Upon check out, I was in the elevator with Congresswoman Cousins so I knew I had made the right choice if she was also staying thereGenuine Hotels.com guest review
"Not bad, not great"
Staff was pleasant and helpful. Room was nice and comfortable. Plumbing issues in the bathroom. Neighborhood is questionable.Genuine Hotels.com guest review
"Not what I expected"
Not impressed. Room was dusty and overall a bit dirty. There were two nail holes in the wall above the bed....not sure why. The shower came equipped with a very sketchy mat that didn't really appear to be all that clean. Was expecting a little bit better for the price and the ramada flag.Genuine Hotels.com guest review
"Clean and convenient"
I've stayed here many times and appreciate the convenient location and friendly staff. Although the facility looks a bit dated, the rooms are clean, linens fresh and beds SUPER comfortable.Genuine Expedia guest review
Truly Comfortable room on an upper floor. Hotel staff pleasant and attempted to be helpful. Technology glitch the first night: WiFi not working and hotel phone would not allow dialing the designated 800 #. The front desk made 2 attempts to fix phone. In the morning after another call to the front desk someone was sent up and the router for the floor […] was fixed. Read moreGenuine Expedia guest review
"Very Satisfied - AHart"
Excellent room, excellent rate, excellent comfort, excellent service, excellent breakfast, excellent location... what more can I say? Go for it ... You will be very pleased!!! AHartGenuine Hotels.com guest review
The front desk staff was very friendly at check in. I enjoyed the breakfast which had a lot of different items at it. The room was very nice and comfortable. Check out was very easy. I enjoyed my stay at the hotel.Genuine Expedia guest review
Good Value for the money.Genuine Hotels.com guest review
"Ramada Inn Albany - Find Some Place Else"
I read the reviews for this hotel before I booked it and decided based on those reviews that the hotel sounded good. Lesson learned - last time I book a hotel based on reviews. I knew when I walked through the filthy front doors that was not a good sign. So dirty, so old - they need to either tear the building down and start over or gut the whole thing. […] The linens were supposed to be white ... more like cream. Rug in room so dirty. If you are considering this hotel consider a different one. Read moreGenuine Hotels.com guest review
Starting to look run down.Genuine Hotels.com guest review
"Not what I'd call a 3 star"
Room was ok, but very outdated. Old fixtures, carpets, and flat pillows. It wasn't disgusting, but should really be a 2 star.Genuine Hotels.com guest review
"Nice hotel, close to hospitals & highway"
Hotel is nice, rooms are clean, and not smelly. AC is good, showers are good. Pool is nice and clean. Exercise room could use some updating, one machine was down, and another was wobbly, needed maintaince. It is great that they offer a moning breakfast, which is very good, something for everyone, hot and cold. Evenings (5pm) offer cookies at the check […] in desk... Yum!! I did not eat at the restaurant, but it all looked good.... My husband was in Albany Medical Hospital, so I had something to do.. Read moreGenuine Expedia guest review
Old facilities, dirty room and bath, dirty sheets, bad breakfast, dirty restaurant tablesGenuine Expedia guest review
"Clean and Comfortable"
A very good hotel to stay, in terms of good maintenance, cleanliness, and coziness. I enjoyed using its gym facilities, to make up my daily dose of exercises. The breakfast it served was also good, and its WIFI connection was of a high intensity and stable.Genuine Hotels.com guest review
Elevator was pretty sketchy. Room appeared clean but there was a lot of dust in the corners and on the bottom of the standup lamp. There was half of a bottle of juice left in the refrigerator. Staff was very friendly and helpful with directions.Genuine Hotels.com guest review
Pleasant rooms in a good location, friendly staff.Genuine Expedia guest review
"Somewhat cheap hotel in Albany NY"
Not too pricey, good location, somewhat same menu for breakfast every morning. I chose this hotel 4 times already but this last experience was pretty disappointing: - the shower faucet was leaking water incessantly making noise, the room service lady entered our room at 4 am not knowing that the room was occupied, one pillow inadvertently came out of […] the pillow case and it looked disgusting. Read moreGenuine Expedia guest review
I was upgraded to a suite that was lovely and very clean. Would stay again if I needed to be at the Javits.Genuine Hotels.com guest review
"Close to whatever you need.Shopping,golf,good food"
Hotel is a little old but is great for a stay. Great breakfast, rooms are clean and staff is helpful.Genuine Hotels.com guest review
"quiet area close to Lansdowne park district"
The Springfield Diner across the street is a Delight.Genuine Expedia guest review
ReasonableGenuine Hotels.com guest review
Staff was great. Nice area. My only problem was the television came in a bit fuzzy.Genuine Expedia guest review
"Could have been better"
Room had missing outlet covers, sheets seemed old, weird smell in hallway, one out of service elevator, and sketchy stairs that only lead outside. No access to stairs unless you walk outside and swipe yourself in with key card. Breakfast was kind of grossGenuine Hotels.com guest review
Response by Ramada Plaza Albany Thank you for your feedback and rest assured these corrections have been made. The elevator was down for several days as we had to send the brake disc's out for re-lining. Unfortunately it's not like a car where you just change the pads. They have to be sent out. Sorry!! Jeffrey
Service was goodGenuine Hotels.com guest review
"Stay there once a year - always good"
The staff is especially helpful and personable. Breakfasts are surprisingly good and extensive. Bed was super comfortable. The room has all of the amenities: desk & office chair, extra table, room for suitcases, microwave & coffee maker, tv, radio alarm (which actually works!). I come to Albany at least once a year, sometimes twice, and always stay […] at the Ramada Plaza. It's excellent value for the price. Although it's extremely easy to get to, 1/2 a block from the interstate, it's off the beaten track, and the surrounding neighborhood is not the best, apparently accounting for its low rates. Highly recommended. Read moreGenuine Expedia guest review
overall experience was very disappointing, room was suppose to be ready at 3:00, attendant had to check at 4:30 to see if it was ready. Flowers were being delivered and were instructed to be set up as a surprise in the room....they were left at the front desk since 9:33, I was told we didnt know which room you would be in. Flowers were in a box and […] when put in a vase they looked horrible, all brown on the edges. Read moreGenuine Expedia guest review
"Added a charge to my bill for no reason"
Hotel was ok but I noticed that they tacked an extra $25 on my credit card for no defensible reason- tired of arguing about it so I just let it goGenuine Hotels.com guest review
The room we were given was a not a room in the main hotel. It was in the back with no elevator access, and smelled of cigarette smoke, even though it was supposed to be non-smoking. They exchanged the room to one on the second floor, where the Air conditioning was turned off (in the summer) and the room had a musty smell. Apparently the windows were […] kept open because they would not remain closed or locked. The front desk then switched us to a third room, which was better than the other two but still dark and dingy. We went out to dinner and came back to find various laundry trolleys with linen strayed in the hallway in front of our room. The pictures placed on expedia and their website only show the main building of the hotel which was nice, but we were not given a room there. I have to say I was not only extremely disappointed with the hotel, also embarrassed as I made the hotel reservation for my sister and I. I have always used Expedia for my travels and this is the first time I ever had this experience. Read moreGenuine Expedia guest review
"Nice Hotel Nest City Centre"
We stayed as a Family and had a really good stay. in Good reach of City Centre and Highway (you hear nothing!)Genuine Expedia guest review
Hard to locate from road. Parking lot not very well lit. Turned down the bed and discovered hair strands everywhere and a few stains. Changed rooms as it was late or would have left. Limited ice machines and the one close to me was broken.Genuine Expedia guest review
Safe, easy-to-find location. Large clean room. Pleasant efficient staff. Nice breakfast.Genuine Expedia guest review
"Good value hotel. Clean with friendly staff."
My stay at Ramada along Watervliet drive was pleasant. My family and I slept well on these clean, plush ,comfortable beds. The bathroom was clean. There was a fridge and microwave, and provided bathroom essentials. The staff was friendly.They served a complimentary hot buffet breakfast which was excellent.The floor our room was at had a faint smell […] of cigarettes. From my experience with other chain hotels before, I would always bring a cheap little air purifier with a carbon filter that would make the room smell fresher and this was one of them. Not long after we first arrived, the corridor smelled fresher not long after through the efforts of the friendly house keeping staff. Overall, it is a hotel I would stay at again. The hotels needs an updated interior design job on its lobby and floors.. A nicer landscaping out front will make it more pleasant. I was not expecting a boutique hotel for the price I paid for. But it is always good business sense to try to make the facilities look more stylish and contemporary at some point to entice customers. Read moreGenuine Expedia guest review
"Great hotel adjacent to highway"
Very comfy bed. Reasonable price. Great breakfast buffet (sausage, eggs, etc.).Genuine Expedia guest review
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