"Could have been better"
I understand that sand is not easy to clean up, but did expect my bathtub to be cleaned and floors vacuumed each day. Also when an electrical concern was brought to their attention it was brushed off like it was no big deal. The hotel really has some nice qualities, but sometimes it is hard to look past some things.Genuine Expedia guest review
"Enjoyable stay except for unruly guests"
We love the location, the staff, the amenities, and we love the birds in the atrium but during this stay, a large group of guests must plan their stay -over 50 -75 -together and they were celebrating and routing for Brazil in the World Cup. They were loud and were socializing in groups in the hallways, the Atrium, the pools, and outside where they set […] up a large outdoor grill with a cabana and a volleyball net although this is against hotel rules. After multiple complaints, the staff asked them to remove it but the general manager approved its use. By 10:00 PM, the group was drunk and were singing at the top of their lungs and I finally had to call the front desk because I could not even hear the TV. (On the 5th floor with the door closed). I also was not happy that I could not enjoy our balcony at night to listen to the waves and watch the sunset because they were outside down below having a big party. A staff member said they come every year, I don't know if it is the same date (July 4) but I will definitely call and ask before I book (if I stay there again) and also ask if other large groups are allowed with special privileges. Read moreGenuine Hotels.com guest review
Our family stayed here for four nights at the end of June. We had an oceanview room that included a balcony. The staff was very hospitable and accommodating. The woman who tended to the birds and the koi was very friendly and knowledgeable about the animals. My kids enjoyed interacting with the parrots. The pool and hot tub were a good size and never […] really crowded. Access to the beach was great - just a short walk. The on-site bar/restaurant was ok. The hotel was close to surf shops, DD, pizza and burger shops and Seacrets nightclub. We plan on staying here again next year. Read moreGenuine Hotels.com guest review
"Variety of Rooms"
Booked room over the Internet based on photo and description. Upon check in, found that it was second floor, not accessible by elevator, with no ocean view. Fortunately, I could upgrade to oceanside with elevator access. Our vacation was saved! How did I miss on the first booking?Genuine Expedia guest review
Great location right on the beach and the staff at the bar fantastic. Staff at check in were unfriendly and room was not clean.Genuine Hotels.com guest review
Wonderful hotel my only issues were, the birds they have woke us up at 8am one day (we wanted to sleep in) and the one elevator they have is super slow. It's quicker to take the stairs.Genuine Hotels.com guest review
We had a great timeGenuine Expedia guest review
"Good room for the money"
I really liked the free fruit in the lobby each day. Our room was clean, the view of the ocean was great. The "efficiency" was okay but they provide dish soap but no sponge or towel. There was a dishwasher, but I only had a few items to wash. Not a big deal. I would like to see better bath towels. The ones provided were a little small and thin. Again […] not a big deal. The maid was not real good at replacing used soap, or coffee and tea that was in the room. I would still stay there again. It was a little far away from some the things like the boardwalk etc.. Read moreGenuine Hotels.com guest review
The location of the hotel was excilent . The A/C unit would not keep up with 85 to 90 degree heat. Was clean for a beach front hotel. The food and drinks at the hotel were ok little over priced . Not bad though . Not a lot of parking I drive a full size truck and parking was a challenge.Genuine Hotels.com guest review
It was different. Not the best hotel I've stayed in but still nice.... Oceanfront view was amazing... Everything else was run down and out of date.... One of those... I'm only sleeping and bathing kinda of places...Genuine Hotels.com guest review
"Perfect for families"
On the beach, ocean view, kitchenettes available, on site parking, within walking distance of several attractions and restaurants. Perfect for families with kids who just want to be on the beach!Genuine Expedia guest review
"A little dated but nice overall"
Our oceanfront room's view was the best feature for the price. The room was pretty clean, but I wouldn't say it was immaculate. There were cracks in the floor around the toilet and the bathtub and toilet were either stained or not real clean. The birds in the atrium were loud and looked very unhappy which was sad rather than adding to the attractive […] atrium in the center of the hotel. The hotel bar in the atrium seemed busy and could be loud during the night, which, in addition to the birds could be heard from the room. But if you like a lively hotel bar, it was a good addition. I'd stay again, but it's not a luxury hotel. Read moreGenuine Hotels.com guest review
"This hotel is not on the boardwalk."
This particular hotel is not on the boardwalk! Not many restaurants near by.Genuine Expedia guest review
they put me on the street side of the hotel and it was 40 degrees outside and didn't know their maintenance people shut the heat off to all the room on that side of the building. so after being very cold for my first hour in the room they moved me to ocean front heated side. Not the end of the world but not well run. also needed a fax sent the the man […] in change of maintenance was cursing and complaining so loud while I was in the lobby waiting for the fax to be sent. Very un professional again. Read moreGenuine Hotels.com guest review
"Nice hotel for a short trip to OC"
Nice hotel for the price. The staff was friendly, the room clean, they had an indoor pool and our room was ocean front.Genuine Expedia guest review
Great service and staff.Genuine Hotels.com guest review
"This hotel is top notch!!"
I was very impressed with htis hotel and the staff!! The rooms were amazing! Very clean and spacious. The atruim area was beautiful with the tropical birds and fish pond. We are coming back this summer and we will be staying here again! I would recommend to anyone!Genuine Expedia guest review
every exceptional pool area nice pool side balconeyGenuine Hotels.com guest review
"Beautiful on the outside, horrible on the inside!!"
Couldn't turn heat off and barely slept because it was so hot!! We noticed in the morning (we checked in late at night and went right to bed) that we had crusty toothpaste on the bathroom door, toothpaste on the folded towels, and an earring in a pool of lotion that was left on the bathroom shelf (right in front of the mirror). The next morning, when […] I showed pictures to the manager, she was nice enough to give us a free night's stay. We used it the same day but discovered at dinner time that we were charged for previous night's stay, when Expedia was paid the week before. We tried to get issue fixed but desk clerk said we would have to wait and disregarded the issue. She began to ignore us and was only interested in incoming guests. She told us to go to our room and wait for her to call us. She had a bad attitude, and spoke to us as if she was reprimanding a child. This 2nd room was also dirty and hot. Dirty glasses in the cupboard, and crunchy, stained dust ruffle on the bed, and food (I think) crusted into the couch. Clerk never called us so we returned to the front desk to get the billing issue resolved, but only after we stood our ground, and stared down the clerk. Don't plan on sleeping in because the exotic birds start screaming and squawking before 7:30am!! There is no nighttime manager, so don't expect a quick fix if there's a problem!! We are still waiting for the refund of double charge!! We will NEVER use this location again!!! Read moreGenuine Expedia guest review
"Great for Families with Small Children!!"
I was a little uneasy upon the initial approach to the hotel- the entry was not as large and inviting as some of the other hotels in Ocean City; but once was got passed the front door- I was pleasantly surprised!!! The front desk staff was extremely helpful and friendly- from the time I called to confirm our reservation, thru our check in, stay, and […] all the way thru check out. The Atrium, though small -captured the attention of our children each time we walked past. Everything appeared very clean, and I was super surprised and delighted to see a kitchenette in our room, as opposed to the microwave and refrigerator I was expecting. There was a small stove, an apt size fridge, microwave, toaster, even dishwasher and complete set of dishware, pots and pans!! This was fantastic and so convenient with two small children!! The hotel cleaning staff was super friendly, and although we did not care to have our room cleaned, they made sure that they took our trash and gave us plenty of towels each day. Would definitely stay again!! Read moreGenuine Expedia guest review
"Beautiful all-inclusive hotel"
This hotel is the best Quality Inn that I've ever stayed at. The stay was extremely friendly and helpful. The location is close to everything. You are directly on the beach. The rooms have a kitchen which is helpful. The food is delicious. We will DEFINITELY stay here again!Genuine Hotels.com guest review
Need to lower prices a little at the bar especially offseason but our experience was awesomeGenuine Expedia guest review
After viewing previous rating and considering the price of our stay, we weren't expecting anything nice. But this was by far the nicest stay I've ever experienced. Our room was very spacious, had a feel of a mini loft. Our room was clean, nothing to complain about. The staff all seemed nice, and our bartender at the hotel cafe was very helpful in explaining […] nearby attractions. We didn't try out the pool, but the hot tubs were nice and relaxing, and clean. If we return to Ocean City, we would absolutely stay here again. Read moreGenuine Hotels.com guest review
"Comfortable and inexpensive hotel on the beach"
We reserved a midweek 2 night stay in February. The weekend before our reservation we received a call from hotel staff to inform us that they were closing on Monday of that week and reopening on Thursday. Since our stay was reserved for Wednesday and Thursday, they moved us to a nearby Holiday Inn for Wednesday, and we moved to the Quality Inn the next […] day. Aside from the inconvenience, rooms at both hotels were clean and comfortable and the staff was friendly and helpful. Read moreGenuine Expedia guest review
excellent hotel. have stayed many times before. We will return. Usually come in the winter months but have always been satisfied with the hotel, the service, the room and staff.Genuine Hotels.com guest review
"If you want to sleep in, don't book here."
The hotel is in a hard to find area, behind holiday condo buildings. If you check in at night, you won't see them, but there are parrots close to all rooms. In the morning, they uncover the birds at about 7 am. They will wake you up.Genuine Hotels.com guest review
"It was a nice stay for the price."
I stayed at this hotel 30 years ago but don't let that scare you. It has changed with the years and it was a good stay. I was out for a 10 mile race and the staff was very accomodating when it came to checking out late. We wanted time to get back and shower before leaving and it allowed us the time we needed. We didn't get the chance to check out the […] atrium cafe. We were on oceanfront ground level and just a note to those expecting to see the waves in the morning, don't get the ground level. Go for level two or higher because the sand dunes block the view. But if you want to open your patio door and walk out onto the beach, definitely get the ground floor. That is also a nice option. Read moreGenuine Hotels.com guest review
When we arrived, we were given a room on ground floor at the pool. We opened the door to the room and it was like a sauna. We couldn,t turn the heat off or down. The A/C had been disconnected for the season. I went and complained and was given another room, which was much better.Genuine Hotels.com guest review
was very comfortable, bed tended to make you roll to the middle. other than that was very niceGenuine Hotels.com guest review
"Nice Place, Would Have Stayed Longer"
I stayed only one night, and didn't get to fully enjoy the hotel or the area. The room was big and clean. Bed was comfortable. A/C quiet and worked great. Had a great ocean view from the top floor (#5). Kitchenette area was functional and had all the necessary items (stove-top, refrigerator, dishwasher, pans, cutlery, dishes, etc). Bathroom was clean […] too (nothing special about it). Was there on a Thursday, and it was relatively quiet, but you can hear any and all noise coming from the atrium. Had a good bacon & eggs breakfast at the Atrium bar and restaurant (Not free, but had a 10% discount). Staff was friendly and pleasant. Nice, clean beach and sand. Although the water was a little cold (September). The pool in the atrium was warm and clean. The same goes for two hot tubs next to it. Used them around 8PM (all empty). I would stay here again and recommend it. Read moreGenuine Hotels.com guest review
"One happy customer"
I was relocated to this hotel after a problem arose with the one I had originally booked and I was actually glad. This hotel was conveniently located right on the beach, the hotel staff was extremely friendly and accommodating and my room offered an amazing view of the ocean. It included all sorts of unexpected amenities like complimentary coffee and […] tea all day and free-to-use guest showers in the pool area so I was able to extend my beach time after check out. Plus, I enjoyed the parrot and toucans in the atrium area (although one of the birds was a bit fussy.) The hotel common areas could use a bit of updating and more lighting perhaps, but my room was very comfortable and clean, the light-toned furnishings made it feel very open and it had everything I needed for a pleasant stay: refrigerator, stove, microwave, dish ware, free WI-Fi, flat screen TV and DVD player, sofa and kitchenette table. Plus, in addition to the hotel's restaurant, there were several really good places to eat nearby. I enjoyed my stay; wish I could have stayed longer. Thanks Quality Inn and thanks Hotels.com. Read moreGenuine Hotels.com guest review
"not a far walk to the beach"
I hated the room! It had no windows and was so drab and depressing! If I had been told that when I made my reservations, I would have NOT stayed in that room! I would have picked a room with a lot of sun light when you opened the curtains, shades. very disappointed:( I do have to commend the cleaning crew, they did a great job,and they were all very […] friendly. If we needed anything, they were quick to get it for us. Read moreGenuine Hotels.com guest review
"A FUN FILLED 2 DAY VACATION"
OUR ROOM WAS ON THE OCEANFRONT SIDE OF THE HOTEL SO WE ABSOLUTELY LOVED OUR VIEV FROM OR BALCONY. MY KIDS, MY HUSBAND AND I HAD A BLAST. THE BIRDS INSIDE OF THE HOTEL SPEAK WHEN YOU PAS BY THE THEY ACTUALLY SAY HELLO! WE WILL DEFINATELY STAY AT THIS HOTEL WHEN VACATIONING IN OCEAN CITY. MY 17 YEAR OLD HAD SO MUCH FUN INSIDE OF THE HOTEL WITH THE POOL,JACUZZI […] AND GAME ROOM. Read moreGenuine Expedia guest review
"Great location, don't go there for the food"
Nice hotel with a great beach and convenient location. Perfect for our small group get together. They have a small cafe in the atrium, but if it isn't fried, they don't have it. All-in-all it works, I will go back.Genuine Hotels.com guest review
"Right on the beach"
We enjoyed our stay in this Quality Inn. You walked out the back door, crossed the sand dune and you were on the beach. We had two adults and 5 children (2 -13yr old) and managed quite well in the room we had. Staff was very courteous, kids loved the exotic birds and the fish and my duaghter and I loved the fact that it was not on the boardwalk. My […] only complaint was that there was no place to hang wet beach towels and bathing suits at the end of the day! Read moreGenuine Hotels.com guest review
"Great location but needs updated accomodations"
No problem parking. Great location. Nice staff. Rooms and applicances need to be updated in major way. Game room uncomfortably hot. Expected a bit more for the money I spent per night (i.e 300+ per night)Genuine Expedia guest review
For the amount of money spent, I would've expected the hotel to be more clean. The area around where the birds and koi pond were kept were fairly clean. However, the restroom by the indoor swimming pool and the area around the bathroom was disgusting. That being said, any hotel employee with whom we interacted were very nice though.Genuine Hotels.com guest review
Loved the birds! Rooms were very clean. Could be updated. Hot tub jets were broke. Overall, a very nice stay!Genuine Hotels.com guest review
They need to put covers over the cages of the large birds who screech from 5-7 am every morning for vacationers, who prefer to enjoy their relaxation!Genuine Hotels.com guest review
Stayedbon 5th floor ocean view. Rooms were super clean. Beds pillows and sheets so clean and comfy. Wonderful experience.Genuine Expedia guest review
"Ocean view with Balcony"
Room was very nice with balcony, ocean front, and efficiency was fully equipped. Room had dirty sliding door and outdoor furniture was not clean.miror and stove were also uncleared. Poor elevators with few carriages made chking in and out very difficult.Genuine Hotels.com guest review
Room was clean but the carpet was old and seemed dirty. I wore slippers the whole time. The jacuzzi was dirty and not warm enough. I was looking forward to spending time in the jacuzzi and I could not and I've taken the warmer baths.Genuine Hotels.com guest review
"Outdated & Dirty"
Beautiful ocean view, but the room was simply icky. Stains on bed linens, filthy carpet & upholstered sleeper sofa, rusty air vent covers, sticky appliances in kitchenette, etc. Extremely disappointing.Genuine Expedia guest review
Over priced. Not worth what we paid hotel needs upgrading. Door to bathroom not on hinge closet doors off track. Key cards for door didn't work. Broken toaster 350.00 a night. Never againGenuine Hotels.com guest review
"Close enough to the major sights"
Friendly staff, responded quickly to some concernsGenuine Hotels.com guest review
"Room not cold enough"
Room wasn't cold enough. Checked out a day early. A.c was on the highest for cold and still felt like it never got cold. But over all the view was amazing, the room was nice and clean.Genuine Hotels.com guest review
Room is small, kiitchen location is very inconvenient, no space for cooking or eating. Eating table is just next to main door and bath room door. The room is not worth for the price. I hope cafe staff can cook/ make food better to give better taste but their service is good. Lobby area znd pool area is so beauthful and peaceful . Hotel service is different […] from other hotel as we need to go down to lobby to grab an extra blanket and sheet while other hotel brought it to the room. Reception service is excellent Read moreGenuine Hotels.com guest review
"Nice hotel very close to the beach"
lots of amenities, really liked it, but a bit too old...Genuine Expedia guest review
"Adaquate place to stay on the beach"
Room was clean and functional. Had to request sheets for the sofa bed and another set of towels as we were a group of 5, and had reserved and registered as such. Also, the room safe was not functional. Maintenance looked at it, said it needed a circuit card, but never returned to fix it. AC worked well and kitchen area was fine. Kids enjoyed the indoor […] pool during inclement weather. Read moreGenuine Expedia guest review
"In need of an update"
The hotel was nice and pretty clean, but definitely in need of some updating. The common areas looked much bigger in the online photos.Genuine Hotels.com guest review
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