"OVERPRICED BUT NICELY APPOINTED"
Signing in at reception was appalling with me having to complete my details 3 times! The general manager Javier was polite and tried to put the hotel in a good light but fell well short of the mark in that he thought that the hotel was perfect and any complaint by a client was disturbing his day. Apart from the reception staff all of the other hotel […] staff were most accommodating and polite particularly the Macedonian lady behind the pool bar who shone head and shoulders above the rest. Indeed the pool area and general customer service was the best part of the hotel. The restaurant although clean and well furnished we had to move 3 times to find a table that was not freezing under the excessive use of air conditioning. Finally, a waiter recognised our plight and turned it down, and as we were the only customers it did not affect others. I was not entirely pleased with the blatant printed expectation that tips should be 18%, 20% or 22% particularly when it involved someone merely doing a very small task! The rooms were exceptionally clean but quite small for a stay longer than two days. Read moreGenuine Hotels.com guest review
Had a good feeling as soon as we pulled up to the valet. Service is great, the place is immaculate and a little more upscale SoBE. Quiet beach front property away from all the noise. Definitely a HiT we will be returning to.Genuine Hotels.com guest review
My husband and I were so happy to be at this hotel. It was our first trip to Miami. Further north or south was crowded and congested. Our beach was perfect. We were not among the crowds, but were walking distance to everything. The hotel was clean, modern, and comfortable. Not huge pools and gigantic restaurants, just small, but very updated and nice....big […] wide comfortable chairs pool and beach side, with comfortable beds in the shade. We loved the decor. The food was also DELICIOUS! It actually surprised us how good the poolside food was too. Although the hotel was great, it was the staff that made the stay fantastic. Everyone was amazingly attentive, friendly, helpful and very genuine. They took care of every want or need without being bothersome. Truly above and beyond anything we have experienced. I felt like I was at a spa the entire weekend. It was a true get away to relax. Not a place to be seen. There are plenty of those down the street. Read moreGenuine Expedia guest review
"A true oasis ..."
I loved it ... It was like I designed the hotel myself. Do yourself a favor and book your stay today.Genuine Hotels.com guest review
"The Met Met My Needs!"
The people at the beach and pool were really wonderful and are the reason why I would come back. Housekeeping was also incredible. Room was always cleaned when we came back and our stuff was organized and not all over the place. We even got a grounds tour when we first arrived. So the service was amazing except one thing... when we were getting the […] tour in the beginning the guy mentioned a $20 daily fee and when I asked if that was included in the paid charges he said it was included and paid for already. Which is fine, I paid it but it was just a little upsetting to see a $120 additional charge at the end of my stay. Other than that the hotel was really clean and classy and I definitely would come back as long as the beach/pool/housekeeping people stay the same! <3 Read moreGenuine Hotels.com guest review
"Perfect location, quiet but not too far off track"
Loved the hotel, so peaceful but still only a 10 minute walk to all the larger busier hotels / bars / restaurants.Genuine Hotels.com guest review
"Quiet retreat on the edge of South Beach"
This hotel was formerly known as the Traymore. The room was great. I suggest saying yes when the staff asks if you would like a tour of your room. This hotel is on the edge of South Beach. After a day in the crowds you can retreat to a quiet hotel. This hotel is a few blocks away from Lincoln Rd and Ocean Dr. There is a Decobike stand in the back of […] the hotel where you can rent bicycles if you do not want to walk. The beach was great! It is amazing how far you can walk on the sandbars. There is a pool but we stayed by the ocean. The staff bends over backwards to ensure you have everything you need on the beach! Domi was terrific! There is an extra fee for the use of an umbrella. We did not have an ocean view room so I cannot comment on that. If you are trying to eat healthy during vacation this is the hotel for you. Wheatgrass shots, green smoothies, scrambled tofu, etc are served. I loved the fluffy egg white omelet. At the restaurant, the staff are like family. They take pride in creating the most positive breakfast, lunch, and/or dinner for you! Read moreGenuine Expedia guest review
"Miami Beach Boutique Hotel On Collins"
Thought it was clean, good service, nice pool, beachfront direct access, did not appreciate the auto gratuity on room service plus + service charge in addition to that so be aware if ordering room service.Genuine Hotels.com guest review
"A Fabulous Place to Stay"
The accommodations, food and service at the Metropolitan by COMO were all very exceptional. I highly recommend this hotel because of its’ boutique feel, modern decor and location. While the Metropolitan is situated in Miami Beach, it’s in an area that's beautiful and quiet, while still being conveniently located not too far away from the attractions […] and touristy parts of Miami Beach. When staying at The Metropolitan, please take advantage of enjoying meals at the Treymore restaurant for the atmosphere, food and dining experience were all superb. The Metropolitan is a 4 star property, but the ambiance, food, service and staff give this property a 5 star feel. Read moreGenuine Hotels.com guest review
"Hotel was nice, but missing a little "oomph.""
Staff was great, but the rooms small. Missing some basic things like an iron and full length mirror. Downstairs bar had 1 menu for several people when we were there. Not a bad stay, just not great. Probably wouldn't come back to this one. Some of the expedia reviews were too generous.Genuine Expedia guest review
"Love Miami South Beach - Metropolitan by Como"
Stayed for a couple of days with friends. Great location on the beach. Too much intrusive building work going on around to get a quiet break, but still a great location and a fabulous hotel. Dont forget to check out the rooftop hotpool spa, it was way warmer than the pool on the beach front.Genuine Hotels.com guest review
This is a really wonderful hotel, right on the beach with great staff and right on the beach and at a very reasonable rate to...Genuine Hotels.com guest review
"Great hotel. Fantastic service"
Great boutique hotel with service to match. Every part of the hotel was pristine. Not the cheapest place but you pay for what you get, and here you get fine dining and service that is truly first classGenuine Hotels.com guest review
Very stylist Hotel. excellent food. very nice room. only negative point: the 25$ extra for one umbrella on the top of the resort feeGenuine Hotels.com guest review
Amazing hotel great food great service. We will definitely return.Genuine Hotels.com guest review
"Beautiful, classy, excellent. Best food in town!"
This is a tranquil, classy and satisfying Miami Beach stay. The work done on the property is immaculate, and classy, the rooms are soothing and tranquil. Being a small property, it still has an amazing and gorgeous pool and a wonderful restaurant. A small spa with a lovely terrace and great 24 hour service. Refined, elegant and classy in MB. It's just […] opened so it can only get better! Read moreGenuine Expedia guest review
Hotellet låg längre upp än de flesta på south beach. Men ändå nära allt. Det gjorde att det var väldigt lugnt och skönt både runt hotellet, i hotellet, vid poolen och i närmaste området.Genuine Hotels.com guest review
"Férias em Miami"
O hotel é bem localizado, o tamanho da quarto é bom, chuveiro excelente. O que não gostei foi que no dia do check in tivemos que esperar até as 15:40 para entrar no quarto. O preço do buffet do café da manhã tem pouquíssimas opcoes para o preço cobrado.Genuine Hotels.com guest review
HOTEL MODERNO E MUITO CONFORTAVEL, VOLTARIA COM CERTEZA. COLABORADORES MUITO EDUCADOS E ATENCIOSOS, COMO NUNCA TINHA VISTO ANTES.SÓ O CAFE DA MANHÃ QUE ACHEI UM POUCO CARO. MAS O HOTEL É EXCELENTE, RECOMENDO.Genuine Hotels.com guest review
"Boa Opção em South Beach"
Considere a opção em Miami. Hotel todo reformado bem localizado, bom padrão rede COMO, a piscina e a jacuzzi do rooftop são ótimas.Funcionários atenciosos e sempre disponíveis e cordiais.Achei o café da manhã básico fraco, apesar de custar US 24,00 p/pessoa.Internet rápida.O vallet é caro US 38,00 por dia, mas acho todos os hoteis cobram perto deste […] valor em South Beach. Read moreGenuine Hotels.com guest review
"Rundreise florida, aufenthalt miami beach 3 tage"
Das Hotel ist sehr schön und vorallem modern. Super schöne und sehr bequeme Liegen am Strand und Pool.Genuine Hotels.com guest review
"todo lo referido al hotel es excelente"
la estadia en el hotel fue de primera, lo recomiendo sin dudarlo.Genuine Hotels.com guest review
Meget komfortabelt rom. Svært kort vei til stranden. Litt overdreven service, bl.a. trengs det ikke noen til å legge dynen til side for natten. Restauranten på hotellet er veldig pretensiøs, lite og dyr mat.Genuine Hotels.com guest review
Hotel limpo,novo, bem localizado, serviço impecável! Todos funcionários muito prestativos 24hrs por dia!Genuine Hotels.com guest review
Wir waren auf der Durchreise und haben darum nur eine Nacht im Metropolitan verbracht. Uns hat es gefallen. Sehr nette Mitarbeiter.Genuine Hotels.com guest review
Vi hade några fantastiska dagar på Metropolitan by COMO. Fantastisk personal som verkligen för allt för att man som gäst skall känna sig nöjd. Vi hade problem med vår dusch (fick inte tillräckligt varmt) och fyra personer engagerade sig och fixade detta. Pool och strandområde som är svårslaget om man vill ha det lite lugnare än största hetsen på SB. […] Då hotellet är nytt känner man att allt inte är inkört ännu men det är inga problem då personalen ändå löser det som skall lösas. Read moreGenuine Hotels.com guest review
"Back again and only gets better!"
12/25/14 Gila K Boston, Massachusetts
I returned back to The Met by Como for my second visit, about 6 months since I last stayed. Sam was great in setting up my reservation as well as spa appointments and dinner reservations. Upon arrival I was greeted warmly and the whole lobby ambiance was wonderful. Everyone was so helpful and my room was beautiful. It is a lovely boutique hotel with simple elegance. I highly recommend it. I enjoyed the hydrotherapy pool on the roof and the views were gorgeous. Overall memorable experience!
"I like it there!"
12/25/14 ginzuishou2014 Colorado Springs, Colorado
Their service is exquisite, staff is friendly and well-mannered. The room I had was really clean and smelled nice. I spent only 3 nights in this amazing place, but surely will come back there next time I go to Miami Beach.
12/24/14 shelley r Providenciales
I have just returned from a wonderful 6 nights stay at this property. This is the second time I have stayed here and would not hesitate to chose this hotel time and time again. Everything is beautiful about this hotel; the serene atmosphere, the impeccable pool area, the delightful food and superior service. We had an incredible spa experience and made the most of everything the hotel had to offer. Thank you to all!
12/20/14 felipevaz Boulder, Colorado
Hard to believe there are still hotels like this one... Beautiful property, perfect location and the best service I had in many years. Elegant and very comfortable hotel. Two amazing swimming pools. Good restaurant. Fancy beach area. Pleasant rooms. Meticulously trained staff: just very kind and warm people taking care of all your needs. I came with my wife and little girl: the team was just very personal and nice with us 24 hours of the day. I would not stay anywhere else in Miami! The Metropolitan is a brand new place destined to be recognized as an absolute gem! Congratulations!
"Cool Miami hotel"
12/19/14 ninaAlgarve algarve
We spent 4 days here in early December and loved the cool chic art deco feel of this beach side hotel. It is a little way from the buzz of the main Miami South Beach but we prefered the peace and quiet. Our ocean facing room was on the 6th floor and had a great view of the beach over the pool. Bed was very comfy and the room was spacious and elegant. Only minor irritation was the noisy air con. We ate in the restaurant twice and both times enjoyed fresh fish and delicious desserts. The breakfast buffet was one of the best we have had anywhere! The pool is gorgeous and from there just a few steps to the beach and walkway that runs right down along South Beach to Ocean drive. All the staff were extremely friendly and helpful. We will be back!!
"well taken care of"
12/17/14 fffoster New York City, New York
My friend and I recently spent a long weekend at the Metropolitan by Como, and I have to say that it was a very good choice for us. We just wanted a nice relaxing weekend, and the Metropolitan by Como gave us just that. Their beautiful hydro pool was worth it on its own, but also being right by the boardwalk and beach made it easy to take long walks and hang out at the beach. The rooms are well designed with lots of closet space. But my biggest praise goes to the wonderful staff. From Hans and Chris at the front desk, to our girl Valentina who took great care of us at the pool and who brings the sunshine to Miami all by herself, to all the others who I didn't get their names, the staff was warm and attentive and i loved them. I would highly recommend this hotel and would stay there again, if I ever make it back to Miami.
"Wonderful small Boutique Hotel close to all"
12/17/14 AMF3 Old Greenwich, Connecticut
We stayed 3 nights and wish it was longer. The hotel provides all that one would need to have a beautiful stay. Nice clean rooms set in tropical colors to calm all. Service and attention to ones needs are easily met and provided for. The restaurant is on par with 5 star restaurants which one usually does not expect in a hotel. Lunch and dinner were some of the best meals we enjoyed during our stay. Easy access to pool and beach with perfect lounge chairs for suntanning or sitting reading a book. Full service spa and Hydrotherapy pool only add to benefits of staying here. The location provides easy access to South Beach if looking for night life and then allows one to retreat from the noise and crowds.
"Chic and beautiful beach front!"
12/09/14 Gael B
We stayed here for 3 nights, the atmosphere of the hotel is a delicious late 60's chic, even the smell matches the color environment. Very nice pool and beautiful beach front. Food was also a hit, though we have to say that the service was not 100%.
"Great service, clean modern rooms, excellent facilities, what's not to like?"
12/09/14 swift_beaver Chicago, Illinois
My wife and I have traveled all over the world and are pretty picky when it comes to lodging. We feel it's always important to disclose the price we paid for our Deluxe Ocean View Room (about $450 a night with taxes, parking) as "good" is a relative term. Pros - excellent staff, very attentive, friendly and as some previous TA writer puts it, "Miami attitude not allowed" here. Shot out to the wonderful staff we interacted with (Diego, Brian, and all the others whose names I can't remember). We spend one full day using all the amenities such as the hydro pool, steam sauna, crazy $ss rain shower, and small but private beach area. All the amenities were very well kept and super clean. Cons - need to be careful you get the room you pay for (more on that later under Tips), valet a little slow at time during peak hours, thought the breakfast buffet was a little overpriced, but the a la carte menu items priced right (very tasty Eggs Royale Dish). Overall, very little to complain or pick at here!
"Nice Hotel but tripadvisor rating too good"
12/08/14 Anschwae Hong Kong, China
We stayed two nights there, Check in and out were good. Valet parking expensive and not efficient. We were the only one waiting for car and it lasted over 30 minutes. Breakfast is nice and healthy food, Beach Access and pool too. Room window dirty & no chance to open. Price value not so good as expected
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