Friendly and helpful staff. Everything clean. Difficult to get a chair at pool but there are chairs on the beach too. Bedrooms are clean but basic. We could hear everything next door. We were in an interconnecting room. Its located near Walgreens and other shops. It's also walking distance to Lincoln Ave, though we did get a taxi back late at night […] just to be safe. We didn't drive but parking seems tight. We would stay there again. Read moreGenuine Hotels.com guest review
"We will be back!"
Our stay at The Metropolitan was fabulous! Our flight was cancelled so we needed to find a hotel for one night. We wish we could have stayed a lot longer. Michael, one of the managers was so helpful. He upgraded our room and personally escorted us to it. The room was bright and spacious, with three closets, an espresso machine, all the necessary toiletries, […] I can't even begin to list all the amenities that make this hotel special. We spend the day on the beach, which is just out their back gate across the boardwalk. They also have a beautiful pool. We decided to eat dinner at the restaurant, which is known for their seafood. We were not disappointed. We started with the mussels, which came in a fabulous broth, and then I ordered the cedar plank grouper and my husband had the seafood stew. My grouper was delicious, but my husband's stew was the winner for the night! Our waiter from Seattle, (cant remember his name) attended to our every need. We could tell that all the staff were well versed in making sure the guests came first. The only reason I gave the hotel "condition" a lover rating, was because of the halls. They needed some updating, especially with lighting, but I know they were still working on renovations, since they just had their first anniversary a week earlier. We stayed in two other top hotels during this Miami visit, but we would return to this one in a heartbeat! Read moreGenuine Hotels.com guest review
Was an excellent place to stay & a nice view of the oceanGenuine Hotels.com guest review
It is very comfortable to stay at your hotel. Room is clean and people there are very helpful.Genuine Hotels.com guest review
Hot water was not hot enough.Genuine Hotels.com guest review
"Stingy for a boutique hotel experience."
We expected a better hotel room and asked for an upgrade, even though the hotel was empty after an hour of haggling with staff ended up were we started. The hotel staff was nice but it's obvious the company policy is to be as stingy as possible. Next time we'll stay at a Kimpton property.Genuine Expedia guest review
"Lovely hotel-great design and wonderful food"
This was one of the best hotels I've stayed at in a long time. Everything was first class. The breakfast was to die forGenuine Expedia guest review
"Modern Art Deco, small, great location & service"
New property in a modern Art Deco style, with a very good quieter beach front location. Service was excellent. Food was extremely good and so were the cocktails.Genuine Expedia guest review
"OVERPRICED BUT NICELY APPOINTED"
Signing in at reception was appalling with me having to complete my details 3 times! The general manager Javier was polite and tried to put the hotel in a good light but fell well short of the mark in that he thought that the hotel was perfect and any complaint by a client was disturbing his day. Apart from the reception staff all of the other hotel […] staff were most accommodating and polite particularly the Macedonian lady behind the pool bar who shone head and shoulders above the rest. Indeed the pool area and general customer service was the best part of the hotel. The restaurant although clean and well furnished we had to move 3 times to find a table that was not freezing under the excessive use of air conditioning. Finally, a waiter recognised our plight and turned it down, and as we were the only customers it did not affect others. I was not entirely pleased with the blatant printed expectation that tips should be 18%, 20% or 22% particularly when it involved someone merely doing a very small task! The rooms were exceptionally clean but quite small for a stay longer than two days. Read moreGenuine Hotels.com guest review
"Not worth the money"
We spent a weekend at this hotel. 3rd floor, overseeing the parking garage and paperthin walls. At checkout they charge you the new $20 resort fee (resort? what resort?). The room floors are linoleum. The pool is a small piece of land in front of the hotel and they only have a small patch of beach which is pretty tight with all the beach chairs. We […] spoke to two other couples that stayed there who shared this opinion. This for $520/night. Not worth the money. There are much better alternatives in Miami Beach that are actually closer to Ocean Drive Read moreGenuine Expedia guest review
"Very nice but beware of the hidden costs"
Nicely remodeled, this hotel had the art deco atmosphere. We were very welcome at check-in. The room was clean and the bathroom as well. A personalized note was waiting for me on my desk with a couple of cookies. Nice touch! There is a nice restaurant inside, which we didn't try though and easy access to the pool and to the beach. A few cons should […] be addressed in my opinion. Firstly, there is a small parking area in the front of the hotel, wide enough for 6 cars, 3 in front of each others. I paid $38 per day for my car to be there. The valet told me $28 and the car would be in a secure parking close by. Not the case. My car was outside the hotel. If you want to save $38 per day on parking, park your car across the street of the hotel. It's free overnight. Secondly, there is a $20 per day fee to use the pool. We never did. Not only because we have a pool at home but also because the water wasn't very clean. You couldn't see the bottom of the pool at the 3Ft side. A no-no for me since I like to see through. Thirdly, if you have a next door guy showering at 4am, you will believe he's taking a shower in YOUR shower. The noise was loud and we woke up. Those wall are thin like a sheet of paper I guess. Other than that, very nice, great location close to Ocean Drive - walking distance. Oh, and one more thing, if you book online as I did, there was no word about breakfast. breakfast is not included in your stay, it's $18 to have breakfast there. Read moreGenuine Expedia guest review
Had a good feeling as soon as we pulled up to the valet. Service is great, the place is immaculate and a little more upscale SoBE. Quiet beach front property away from all the noise. Definitely a HiT we will be returning to.Genuine Hotels.com guest review
My husband and I were so happy to be at this hotel. It was our first trip to Miami. Further north or south was crowded and congested. Our beach was perfect. We were not among the crowds, but were walking distance to everything. The hotel was clean, modern, and comfortable. Not huge pools and gigantic restaurants, just small, but very updated and nice....big […] wide comfortable chairs pool and beach side, with comfortable beds in the shade. We loved the decor. The food was also DELICIOUS! It actually surprised us how good the poolside food was too. Although the hotel was great, it was the staff that made the stay fantastic. Everyone was amazingly attentive, friendly, helpful and very genuine. They took care of every want or need without being bothersome. Truly above and beyond anything we have experienced. I felt like I was at a spa the entire weekend. It was a true get away to relax. Not a place to be seen. There are plenty of those down the street. Read moreGenuine Expedia guest review
"A true oasis ..."
I loved it ... It was like I designed the hotel myself. Do yourself a favor and book your stay today.Genuine Hotels.com guest review
"The Met Met My Needs!"
The people at the beach and pool were really wonderful and are the reason why I would come back. Housekeeping was also incredible. Room was always cleaned when we came back and our stuff was organized and not all over the place. We even got a grounds tour when we first arrived. So the service was amazing except one thing... when we were getting the […] tour in the beginning the guy mentioned a $20 daily fee and when I asked if that was included in the paid charges he said it was included and paid for already. Which is fine, I paid it but it was just a little upsetting to see a $120 additional charge at the end of my stay. Other than that the hotel was really clean and classy and I definitely would come back as long as the beach/pool/housekeeping people stay the same! <3 Read moreGenuine Hotels.com guest review
"Perfect location, quiet but not too far off track"
Loved the hotel, so peaceful but still only a 10 minute walk to all the larger busier hotels / bars / restaurants.Genuine Hotels.com guest review
"Quiet retreat on the edge of South Beach"
This hotel was formerly known as the Traymore. The room was great. I suggest saying yes when the staff asks if you would like a tour of your room. This hotel is on the edge of South Beach. After a day in the crowds you can retreat to a quiet hotel. This hotel is a few blocks away from Lincoln Rd and Ocean Dr. There is a Decobike stand in the back of […] the hotel where you can rent bicycles if you do not want to walk. The beach was great! It is amazing how far you can walk on the sandbars. There is a pool but we stayed by the ocean. The staff bends over backwards to ensure you have everything you need on the beach! Domi was terrific! There is an extra fee for the use of an umbrella. We did not have an ocean view room so I cannot comment on that. If you are trying to eat healthy during vacation this is the hotel for you. Wheatgrass shots, green smoothies, scrambled tofu, etc are served. I loved the fluffy egg white omelet. At the restaurant, the staff are like family. They take pride in creating the most positive breakfast, lunch, and/or dinner for you! Read moreGenuine Expedia guest review
"Miami Beach Boutique Hotel On Collins"
Thought it was clean, good service, nice pool, beachfront direct access, did not appreciate the auto gratuity on room service plus + service charge in addition to that so be aware if ordering room service.Genuine Hotels.com guest review
"A Fabulous Place to Stay"
The accommodations, food and service at the Metropolitan by COMO were all very exceptional. I highly recommend this hotel because of its’ boutique feel, modern decor and location. While the Metropolitan is situated in Miami Beach, it’s in an area that's beautiful and quiet, while still being conveniently located not too far away from the attractions […] and touristy parts of Miami Beach. When staying at The Metropolitan, please take advantage of enjoying meals at the Treymore restaurant for the atmosphere, food and dining experience were all superb. The Metropolitan is a 4 star property, but the ambiance, food, service and staff give this property a 5 star feel. Read moreGenuine Hotels.com guest review
"Hotel was nice, but missing a little "oomph.""
Staff was great, but the rooms small. Missing some basic things like an iron and full length mirror. Downstairs bar had 1 menu for several people when we were there. Not a bad stay, just not great. Probably wouldn't come back to this one. Some of the expedia reviews were too generous.Genuine Expedia guest review
"Over-priced, sleepy and mundane - STAY AWAY"
This hotel does not deserve the reviews it earns on some other sites. namely, it simply cannot compare to more upscale hotels such as the Mondrian, the Delano or even the SLS. The design of the lobby is very pedestrian and the rooms are small. If you're looking for an over-priced bed-and-breakfast experience, then perhaps this is the place for you. […] However, if you're looking for the chic, design-heavy South Beach experience, you are much better off staying at the aforementioned places, or their ilk. Read moreGenuine Hotels.com guest review
"Love Miami South Beach - Metropolitan by Como"
Stayed for a couple of days with friends. Great location on the beach. Too much intrusive building work going on around to get a quiet break, but still a great location and a fabulous hotel. Dont forget to check out the rooftop hotpool spa, it was way warmer than the pool on the beach front.Genuine Hotels.com guest review
"Good Location, Great Staff, Very Trendy Hotel."
Lovely hotel, perfect location on the beach. Very laid back 'chilled vibe' Rooms trendy, beds comfy and walk in shower perfect! Room maids where very attentive. On day 1 we had welcome cakes and on day 2 we had detox drinks, nice touch along with the turndown service. 'The resort fee' of 20 bucks a day was a bit of a joke but the pool assistance where […] good in making up your sun loungers with towels and supplying us with cooling towels infused with mint and lemon, very nice on a hot day. Please note the pool is north facing and looses all sun by 4pm so hit the private beech for longer sun days or head up to the roof top hydro pool. We upgraded to a part ocean view business room, well worth it for the view alone. Overall very nice hotel and would recommend to friends and family. Read moreGenuine Expedia guest review
This is a really wonderful hotel, right on the beach with great staff and right on the beach and at a very reasonable rate to...Genuine Hotels.com guest review
"Great hotel. Fantastic service"
Great boutique hotel with service to match. Every part of the hotel was pristine. Not the cheapest place but you pay for what you get, and here you get fine dining and service that is truly first classGenuine Hotels.com guest review
Very stylist Hotel. excellent food. very nice room. only negative point: the 25$ extra for one umbrella on the top of the resort feeGenuine Hotels.com guest review
Amazing hotel great food great service. We will definitely return.Genuine Hotels.com guest review
"Beautiful, classy, excellent. Best food in town!"
This is a tranquil, classy and satisfying Miami Beach stay. The work done on the property is immaculate, and classy, the rooms are soothing and tranquil. Being a small property, it still has an amazing and gorgeous pool and a wonderful restaurant. A small spa with a lovely terrace and great 24 hour service. Refined, elegant and classy in MB. It's just […] opened so it can only get better! Read moreGenuine Expedia guest review
"Un bel hotel art déco rénové"
Très bon séjour dans cet hotel traditionnel Art déco de Miami Beach qui a été renové l'an passé. Belles chambres confortables et luxueuses, le seul bémol est l'insonorisation qui n'est pas très bonne(un ancien immeuble, espave sous la porte d'entrée). Excellent service qui est vraiment le point fort de cet hotel.Genuine Hotels.com guest review
"Excellent stay. Loved the overall design."
Great hotel. Beautiful design. We were upgraded to a King room on our arrival. Service top notch.Genuine Hotels.com guest review
"Fint men dyrt"
Väldigt lyxigt hotell! Väldigt dyr frukost 800 kr för två peroner!!!!!!!!!! Sen fick man betala extra för att ha tillgång till poolen..Genuine Hotels.com guest review
Hotellet låg längre upp än de flesta på south beach. Men ändå nära allt. Det gjorde att det var väldigt lugnt och skönt både runt hotellet, i hotellet, vid poolen och i närmaste området.Genuine Hotels.com guest review
"Férias em Miami"
O hotel é bem localizado, o tamanho da quarto é bom, chuveiro excelente. O que não gostei foi que no dia do check in tivemos que esperar até as 15:40 para entrar no quarto. O preço do buffet do café da manhã tem pouquíssimas opcoes para o preço cobrado.Genuine Hotels.com guest review
HOTEL MODERNO E MUITO CONFORTAVEL, VOLTARIA COM CERTEZA. COLABORADORES MUITO EDUCADOS E ATENCIOSOS, COMO NUNCA TINHA VISTO ANTES.SÓ O CAFE DA MANHÃ QUE ACHEI UM POUCO CARO. MAS O HOTEL É EXCELENTE, RECOMENDO.Genuine Hotels.com guest review
"Boa Opção em South Beach"
Considere a opção em Miami. Hotel todo reformado bem localizado, bom padrão rede COMO, a piscina e a jacuzzi do rooftop são ótimas.Funcionários atenciosos e sempre disponíveis e cordiais.Achei o café da manhã básico fraco, apesar de custar US 24,00 p/pessoa.Internet rápida.O vallet é caro US 38,00 por dia, mas acho todos os hoteis cobram perto deste […] valor em South Beach. Read moreGenuine Hotels.com guest review
"Rundreise florida, aufenthalt miami beach 3 tage"
Das Hotel ist sehr schön und vorallem modern. Super schöne und sehr bequeme Liegen am Strand und Pool.Genuine Hotels.com guest review
"todo lo referido al hotel es excelente"
la estadia en el hotel fue de primera, lo recomiendo sin dudarlo.Genuine Hotels.com guest review
Meget komfortabelt rom. Svært kort vei til stranden. Litt overdreven service, bl.a. trengs det ikke noen til å legge dynen til side for natten. Restauranten på hotellet er veldig pretensiøs, lite og dyr mat.Genuine Hotels.com guest review
Hotel limpo,novo, bem localizado, serviço impecável! Todos funcionários muito prestativos 24hrs por dia!Genuine Hotels.com guest review
Wir waren auf der Durchreise und haben darum nur eine Nacht im Metropolitan verbracht. Uns hat es gefallen. Sehr nette Mitarbeiter.Genuine Hotels.com guest review
Vi hade några fantastiska dagar på Metropolitan by COMO. Fantastisk personal som verkligen för allt för att man som gäst skall känna sig nöjd. Vi hade problem med vår dusch (fick inte tillräckligt varmt) och fyra personer engagerade sig och fixade detta. Pool och strandområde som är svårslaget om man vill ha det lite lugnare än största hetsen på SB. […] Då hotellet är nytt känner man att allt inte är inkört ännu men det är inga problem då personalen ändå löser det som skall lösas. Read moreGenuine Hotels.com guest review
03/24/15 PauloMaria Aveiro, Portugal
We stayed at the Metropolitan for a week of relaxation, and we really did relax by the beach! The Rooftop hydrotherapy pool is wonderful, We spent there many great moments, just enjoying the bubbles and the amazing view. Lincoln Road with all its shops and restaurants is at a nice walking distance which is convenient for a bit of exercise after meals. The paved part of Miami Beach Boardwalk ends just steps way from the beach entrance to the hotel, so one can do some cycling from the hotel to 5th street, always very close to the beach. The beach and pool personnel was always very friendly and helpful as were the room maids.The hotel decoration is lovely, the room looked always so beautiful and every morning we appreciated the sea view from the window.I really liked the entrance hall with its different luminosity variations. It was really great!
"Great hotel and fabulous service"
03/24/15 SJH_UK_London LONDON
This is a great hotel and ticks all the boxes. Service is top drawer: friendly and helpful. Wonderful restaurant. The overall ambience of the hotel is calm and contemporary. Rooms are very well appointed with very comfortable beds. Spacious bathrooms. Pool is relaxing and they have a reserved beach area with umbrellas.
"Fantastic beach getaway in Miami!"
03/23/15 Scott_B_Boston Boston, Massachusetts
We stayed at the Metropolitan by COMO last week on the recommendation of friends who had raved about their stay at the hotel. The hotel exceeded our expectations, and we had an absolutely fantastic time there. We particularly enjoyed the serene environment of the hotel's pool, and easy access to the boardwalk and beach. The staff at the beach and pool are quick to set you up with a towel and chair, and make you feel very taken care of, and this is the case in general with the service at the Metropolitan. We had breakfast and lunch at the hotel's restaurant, and both were excellent (particularly the breakfast bar of fruits and pastries). We are already thinking about planning our next trip back!
"The Jewel of Miami Beach"
03/22/15 Calustrophobic Montreal, Canada
We spent 4 nights here. It was just a paradise. Everybody is very friendly and the service excellent. It is a small hotel which makes it the real jewel of Miami Beach. It is very close to all the main amenities but at the same time is quiet and peaceful, as an oasis. My daughter and I couldn't ask for more. We really enjoyed the breakfast, the beach, the private pool and the hydro massage pool which is in the roof giving you also a beautiful sight of the ocean and beach. We love it and we are already missing it. Congratulations to the wonderful staff. Definitely we will come back.
"Great hotel, great location, calm and relaxing hotel "
We stayed at Metropolitan Miami in March 2015, and it was a great experience. The staff, like both Chris, Michael, Filipe, the Argentinean trainee how was at the door ( how we don't recall the name) and all the staff at the breakfast was very welcome and treated all guests friendly and always available to respond and help us with any question about Miami tours or any other subject or any request. The hotel was quiet and relaxing. The location was great, in a short 15 minute walk from Lincoln Road. The rooms are nice, and the hotel facilities are great. The pool is great and the roof top pool has an unique view to Miami beach. The beach and the pool are great with a remarkable service. The breakfast is amazing.
"Excellent location & service"
03/19/15 turquoisewater4 United States
My husband and I had the opportunity to get away for a couple nights and we chose the Metropolitan by Como due to the excellent reviews and I've enjoyed their property in London in the past. The staff is charming and engaging from the front desk to the housekeeping to those in the restaurant and on the beach. We had a terrific couple days. The lobby is beautiful and smells so good! The continental breakfast was exquisite. The fact that this hotel is smaller compared to others in South Beach makes it a very special property. We can't wait to return.
"COMO at its best. So good we rebooked!"
03/19/15 jmangan91 London, United Kingdom
My partner and I have just returned from our stay at the Metropolitan Miami and I have to say just how amazing this hotel is, our original booking was for 4 nights as we were heading to meet family in DelRay, however we loved the hotel so much that we cut our DelRay trip short and re booked for the last night of our holiday. I have previously stayed in South Beach before at the Shore Club and the Met is worlds apart. From the moment you walk into reception you feel like you're relaxed and the stresses of your travels have disappeared. (especially if its 10 hours from London!) We had a room on the fourth floor which had a city view, we loved this as you overlook a small lake and this side of the hotel gets the sun set in the evening, which is a beautiful way to end the day with a G&T. The swimming pool is a great way to spend the day and the service is spot on from the hotels staff. The only small problem here is that out of the 6 days we spent here the drinks always seemed to be served a different way, some days in plastic cups, glasses, paper etc. But that just shows how hard it is to find a fault. The staff always had our sun beds made up beautifully and the pool side food was great. Don't miss out on the Roof Top pool and the Experience Shower (which is incredible). Javier the General Manager was a wonder and looked after us perfectly, he arranged a super late checkout for us as we had family visiting one day and also rebooked us in for our extra night. If you are looking for a relaxing, stress free way to spend your time in Miami then the Met is the perfect destination and only 10 minutes walk from Lincoln Road/Ocean Drive. If you are looking for a pool party, DJ, fireworks on bottles and dancers around the pool then this isn't the place for you. Without a doubt we will be returning to the Met and more of the COMO properties as the European charm and service is second to none.
"The staff make this place special"
03/16/15 Len M Baltimore, Maryland
Great property, great food, even greater staff. We recently celebrated a special occasion with a few nights at the Metropolitan, and we're really glad we did. It feels like a peaceful retreat from the craziness of South Beach, while still close enough to the action that you can walk into the middle of things in just a few minutes. Rachel G, the front office manager, stood out as one employee that truly made our stay special, resolving an early issue with such fantastic service that we completely forgot about the issue. Our stay was marked by warm, welcoming service from nearly every staff member we encountered. Javier and the staff truly care about making this the best hotel in SoBe, and it shows in how well they treat the guests. DO NOT miss the hotel's restaurant.
03/16/15 Maria S London, United Kingdom
We stayed for eight nights at this hotel and we had a wonderful experience. It's beautifully decorated in a modern style. Our room was large and everyday spotlessly clean. The toiletries smell really well. There was a Nespresso machine, very handy every morning. We were lucky to have a window overlooking the beach. The spa on the rooftop overlooking the beach and the ocean, is absolutely amazing. The swimming pool was great too and we had direct access to the beach. All the staff are very friendly.
"''europeen spirit'' in a charming hotel"
03/14/15 georgebraun Lausanne, Switzerland
A portugese and a spanish manager around a french genenral manager. this is a great team for a spirit out of the american habits .This hôtel is so niece, small , a original deco, a team young, a very good restaurant with on morning a buffet with a lot of fresh fruit, juice and very good bakery . Outside, a small pool and the beach, niece long chairs all in white color . Around the pool, a snack with a excellent food , the hamburger was fantastic, cook on the charcoal grill and with fresh french potatoes , water fountain with fruit '' a disposition'' . Room original , inspiration art deco , a good and strong shower , very clean. We feel at home because we have a so good contact with the team , very plaisant stay. Thanks.
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