"30 min. From sky harbor"
All decorated for Christmas. Very comfortable!Genuine Expedia guest review
Response by The Wigwam Our associates always desire to create a memorable experience for our guests and we were delighted to learn how much you enjoyed staying at The Wigwam and seeing our holiday decorations. Thank you so much for taking the time to post your comments. Please visit us again soon as it would be our pleasure to welcome you back.
The room was oversized, and the King bed was comfortable. The swimming pool was very large, and the hotel grounds were well maintained. We got the room for two nights at a great discounted price from expedia.Genuine Expedia guest review
Response by The Wigwam Thank you so much for your review of The Wigwam. We’re delighted that while visiting the area to see the World Zoo and other attractions, you enjoyed your stay with us. We hope that the next time you are in the area you will allow us the privilege of welcoming you back.
Wish I could have stayed longer...Genuine Hotels.com guest review
"Nice quiet and beautiful."
We were in Phoenix for the NASCAR weekend. Wigwam was a straight shot to the track (very handy). Close to grocery and other every day stores. Weather was perfect.Genuine Expedia guest review
Response by The Wigwam Thank you so much for your review of The Wigwam. We are delighted that while you were in the area for NASCAR weekend, you chose to stay with us and enjoyed your time here so much. Please come back and see us again soon as it would be our pleasure to welcome you back.
"Wonderful service, completely relaxing"
The Wigwam is a low-key resort with everything: three pools, four golf courses, 11 tennis courts and several places to eat. We were there to relax, play tennis and spend time by the pool. Carlos the tennis pro could not have been nicer. We had two wonderful lessons with him, plus a cardio tennis workout, and he set us up with a match. He even gave my […] husband a tennis lesson in Spanish! All the staff were friendly and welcoming, the room was quiet and they even had the New York Times for sale at the front desk -- just one of several little touches that made our stay memorable. The wine bar is a lot of fun, and the heated patios make outdoor dining at night a possibility even in November. While we were a couple looking to relax for a week, the Wigwam would be ideal for families. Read moreGenuine Hotels.com guest review
Upon our return to the Wigwam Resort in Phoenix after a weekend spent in California, we were upgraded to a larger room. What a welcome back treat! Room 602 was much roomier than our original and quite comfortable Room 388. Here we enjoyed a truly spacious bathroom with tub and shower and a lovely covered patio out back and within a few steps of the […] refreshing Oasis pool.Extended time granted before checkout was helpful, too. Read moreGenuine Expedia guest review
Response by The Wigwam Thank you so much for choosing The Wigwam and for your kind review. We are delighted that you enjoyed the spaciousness of your room upon your return from California. Your praise for our resort and staff are greatly appreciated, thank you. We hope that the next time you are visiting the area you will allow us the pleasure of welcoming you back.
"Interesting Historic Resort"
Welcome is pleasant at the entrance. Pretty landscaping, clean, quaint, interesting history and architecture. The hotel is more interesting and pretty in real life than being depicted on the internet. Though large, living room of suites can be better decorated. A bit sparse and uninteresting. Otherwise quite nice. Lovely flat screen tvs and fireplaces. […] Beds are comfy. Bathrooms are nice and the large spaces is comfortable. Gardens are also a huge plus. Bathroom just missing a tub if ever upgraded again. Read moreGenuine Expedia guest review
Response by The Wigwam It brought us great pleasure to read your review and learn about how much you enjoyed your stay at The Wigwam. We’re so glad that our grounds, amenities, history, and staff all helped to create a memorable experience for you. Thank you very much for sharing your feedback; please come back and see us again soon.
great place,fun pool slides for kidsGenuine Hotels.com guest review
"Great and relaxing five days"
We had the best time at the Wigwam....food at breakfast bar was great.....Litchfields, just wonderful.....people were extremely friendly....Guadaloupe served our breakfast most days and was so nice and informative, as was all of the staff....live music, great pool....what's not to like?? We were there five perfect nights and will definitely stay at […] the Wigwam when we come to Phoenix next time. Read moreGenuine Hotels.com guest review
"Hotel had nice amenities including golf and food"
The hotel was fun and had lots of things to do. The places to eat were not open very late and we are late eaters so that was about the only negative. Room was huge, I walked off a full 1,000 square feet including the private balcony that you could completely close off with curtains for privacy. I would live in this room as a studio for the winter if […] I could. I would recommend this to my friends. A short 20 minute drive to Glendale, Scottsdale or Phoenix, right in the middle. I plan on making this a yearly trip to watch the Seahawks stomp the Cardinals! Read moreGenuine Expedia guest review
Response by The Wigwam Thank you for sharing such a wonderful review of The Wigwam. We were all so happy to learn how much you enjoyed your accommodations and the amenities provided by our resort. We are sorry that our main restaurants were not open as late as you would have liked; however, we would like to let you know that the Wigwam Bar is open later and offers a variety of small bites, appetizers, and entrees. Please come back and see us again soon as it would be our pleasure to welcome you back.
"Just what I was looking for"
The Wigwam was one of the more affordable resorts with a high star rating so I was worried that it might be too good to be true. I am happy to report that it was everything that I was looking for. The resort was beautiful, with plenty of things to do, and the food options were great.Genuine Expedia guest review
Response by The Wigwam We are thrilled that The Wigwam was just what you were looking for! Your compliments for our resort, dining options and activities are all greatly appreciated. We are very happy you enjoyed your stay and hope that we can welcome you back soon.
"Need to stay in the west Valley? Try Wigwam."
This n is an older style hotel, yet it was ve ry refreshing. The rooms were large and comfortable. The grounds were immaculately groomed and I wished that I would have been able to stay longer. The conference center was well staffed and they bent over backwards to make sure you had everything.Genuine Hotels.com guest review
The hotel and grounds were beautiful. I had stayed at the Wigwam before and my room was absolutely beautiful. It was top notch and what you would expect from a top notch resort. This time however, the room I was given was horrendous. The TV remote did not work, we called the front desk and I new one was delivered immediately. There were stains on the […] bed skirt. By far the worse part was the bathroom. It didn't appear it had been remodeled since the Wigwam first opened. There was 3x3 tile throughout. The grout was dirty and in places it appeared to be falling off. Paint was peeling off of the ceiling. The chalking in the shower was just disgusting. I would have expected much more from this renown resort considering the price. Read moreGenuine Hotels.com guest review
"Everything was perfect!"
Just wish we had more days to enjoy here. This would be a perfect place to stay if flying to Phoenix, since there is plenty to eat and do on-site.Genuine Hotels.com guest review
Stayed here during my visit to watch the Seahawks visit CArdinals in Glendale. Although the resort is further then expected from the Airport and other eventful places, it was a nice place to stay. Excellent service from the staff that trumped some of the minor incoveniences. Pool area was nice and even had a water slide that kids would love.Genuine Expedia guest review
Response by The Wigwam We are delighted that your recent stay at The Wigwam was enjoyed by you. Our desire is to provide guests with an experience that inspires fond memories and it is always our goal to deliver exceptional service. Thank you for your review and compliments. The next time you are in the area we hope that you will allow us the privilege of welcoming you back.
Beautiful resort. The staff add a wonderful personal touch.Genuine Hotels.com guest review
Love pool and roomservice. Menus are expensive and limited with entrees.Genuine Hotels.com guest review
We spent 3 days at The Wigwam. The facilities are very nice - not "top shelf" nice, but clean and comfortable. We found the staff to be uniformly and phenomenally helpful and friendly. Exceptional service, really. The food ranged from good to great (steak at Litchfield's, biscuits and gravy at Red's). It was clear from the level of maintenance activity […] and the performance of the staff that this is a resort that understands what makes for a great experience. We had a wonderful, wonderful stay. Read moreGenuine Expedia guest review
Response by The Wigwam Reading your review and learning about your stay at The Wigwam has brought joy to our hearts. Our number one goal is to provide an outstanding experience to our guests through the service, amenities, and accommodations we provide. Thank you so much for your many wonderful compliments. We are thrilled you had such a great stay and we hope to welcome you back soon.
Everything about the Wigwam was great! The staff is very friendly and helpful!Genuine Hotels.com guest review
"Older hotel with great outdoor features needs work"
What was meant to be a romantic get away was turned in to a less than awesome stay at an old hotel with lots of deferred maintenance issues in the room. The room had a definite odor to it, the tile in the 'kitchen' area had no grout in areas and was falling off, and the wall area behind the toilet had been repaired due to a probable leak, but had not […] been repainted nor was there any trim on it so you could see down into a black space. When I opened the curtains out to the patio area in order to open the doors and get some fresh air into the room, it was obvious the room had been pet occupied because the screen was shredded. We called to inquire if housekeeping could bring a room freshener in to address the odor, and they brought in an ozonater, which did not help unless the slider was left open. Read moreGenuine Expedia guest review
Response by The Wigwam Thank you for posting your feedback and please accept our sincerest apology with regard to your experience. We care deeply about every guest’s feedback and appreciate you letting us know about your concerns. Your review will be shared with our management and maintenance teams. We are sorry your stay was not what you anticipated and hope that you will allow us the opportunity in the future to welcome you back and surpass your expectations.
"Only worth it for golf."
This review is only about the room, I didn't do any golf or spa. Kind of bare-bones for a resort. I had a suite, which was very spacious and and comfortable. But at a resort I would expect a soaking tub, robe & slippers, etc. They don't even provide coffee mugs (only to-go cups). I was going to reserve spa services, but the link was broken (if I can't […] make appts online, it won't happen). But I'm sure if u were there for golf it would be great. Read moreGenuine Expedia guest review
"Very nice hotel!!!!"
We had an excellent time, super comfortable, spotless, excellent prices!!Genuine Expedia guest review
Response by The Wigwam Our guests’ comfort is always important to us and we love knowing that you had a great stay. Thank you for sharing your kind review for The Wigwam. We are thrilled you had such a positive experience and we hope to welcome you back soon.
"Beautiful place, loved our stay"
Came here at the end of a hiking trip to sit poolside and go to the spa. This place exceeded our expectations. Very friendly staff. We will come back and send our friends hereGenuine Expedia guest review
Response by The Wigwam Thank you very much for sharing such a nice review. We could not be happier to learn that you enjoyed relaxing at the pool and spending time at Red Door Spa. It was such a pleasure to have you here with us; we hope we can welcome you back soon.
"A different kind of a hotel"
Loved the place. It is nicely remodeled and the staff went above and beyond to make our stay pleasant.Genuine Expedia guest review
Response by The Wigwam We love receiving feedback from our guests and learning about their experiences at The Wigwam. It brings us great pleasure to find out that you loved your time at our resort and enjoyed the level of service provided by our associates. We hope that we will have the opportunity to welcome you back soon.
"Very Pleasant Stay"
The facility and staff made it a very pleasant and restful stay.Genuine Expedia guest review
Response by The Wigwam It is our hope that each guest feels welcomed and enjoys their time at The Wigwam. Thank you for sharing your review and positive comments; we are thrilled you had a pleasant and restful stay. Please visit us again as it would be our pleasure to welcome you back.
Enjoyed the tower pool, service and pool staff were greatGenuine Hotels.com guest review
"Wonderful place to relax"
We were upgraded to a suite which was a great suprise. The staff was wonderful and the grounds beautiful.Genuine Expedia guest review
Response by The Wigwam Thank you for letting us know how much you enjoyed your time at The Wigwam. We’re so glad that we could surprise you with the upgrade to the suite. It was also great to find out about your appreciation for our staff and resort grounds. Please come back and see us again soon.
"Perfect for Stay-cation"
If you're attending a game at the Cardinals stadium or a concert at Ak Chin Pavillion, this is a perfect hotel to make a weekend of it. It's a bit too far west to enjoy anything else that Phoenix has to offer, but the resort grounds, pools and the rooms are so lovely, there's no need to leave.Genuine Hotels.com guest review
"Far Far WEST in Phoenix"
The WigWam definitely was UNIQUE. Classic 1950's kitsch Soutth Western Style. Rooms are actually bungaloes vs. hotel rooms. Slightly inconvenient to get from the conference areas back and forth the room. fitness/gym was about average. Food was good and well prepared. The location left a little to be desired. Although convenient to I-10, most of what […] you really want to get to is completely on the North or East side of Phx. Overall not bad for the cost. Read moreGenuine Hotels.com guest review
"Very nice neighborhood/city"
A bit confusing to initially locate, but easy enough. All staff were very attentive and pleasant. Grounds and room are very well maintained, but you should expect that for the prices charged. Plenty of shopping and restaurants nearby and easily accessible. Quick and easy to get to the 101 Loop or the I-10 freeways for travel into Phoenix or elsewhe […] re. Read moreGenuine Expedia guest review
Response by The Wigwam Thank you for choosing The Wigwam for your recent stay in the area. We are delighted that while staying with us you enjoyed our rooms, grounds and our staff. It is always our desire to provide friendly service and comfortable accommodations to make our guest’s stay the best it can be. Please come back and visit us again soon.
The staff was very pleasant. Restaurant service and food was wonderful.Genuine Hotels.com guest review
"Not what a resort could be."
The price caught my attention, thinking it was a great price for resort but it wasn't. The 1st room looked nice, however, in room a/c unit ran all night, making a constant humming sound. Couldn't sleep. The courteous staff moved us to a suite type room but it smelled old. Last thing, parking was inconvenient, being far from room.Genuine Expedia guest review
Response by The Wigwam Your experience is certainly not typical of what we want our guests to encounter and we offer our sincerest apologies for any inconveniences. We truly appreciate your feedback as it allows us to ascertain areas in which we can make improvements in order to create a better stay for future guests. Thank you for sharing your feedback, we hope one day to welcome you back and exceed your expectations.
"Watch out for fees!"
These guys have a rediculous amount of HIDDEN fees. they are trying to charge like they are a hotel on the las vegas strip. Remodeled rooms are nice but the furniture arramgements are horrible. Our room had all this open space with only a single chair. So we had to bring in the chaise from the patio so 2 of us could sit. We had a golf course king room. […] Was here once before, unremodeled room was disgusting andfurniture arrangement was terrible there too. Furniture is very uncomfortable in both rooms, and not conducive to tv watching. My room last time was by the pool, noise from pool was very annoying. We asked for another room, front staff totally blew us off. We had to call the front desk for toilet paper once because there was not an extra rool in the room. Housekeeping was terrible, they dont vacuum, dont even wipe down the tables. I think all they do is restock the towels. Room service is $4 for them to walk 50 feet to my room plus they wanted a tip on top of that so my quesedilla and fruit plate ended up costing like 40. We ordered hot tea 2 nights in a row and got something completely different each time. Last visit we were told we had a room by the adult section of the pool and there would be no pool noise. We were by the kids section and they blared music and movies until 11pm. Movies ordered in the room had an undisclosed hidden fee, there is a resort fee on top of the room rate too. So if you stay here get a remodeled room, stay away from the pool and watch out fo Read moreGenuine Expedia guest review
Response by The Wigwam It’s disappointing that although you’ve shared an appreciation for our location, you have expressed some areas of concern. We are grateful that you have provided your feedback to us and truly regret that you may have been unaware of certain fees. Members of our staff are available at all times to answer questions or to clarify any charges. We are very sorry that your experience was not as you anticipated and hope that one day we will have the opportunity to welcome you back for a stay that exceeds your expectations.
My husband and I celebrated our twenty fifth wedding anniversary there. The hospitality was impeccable - Christina who worked the pool cabanas was the best ! Very caring and went out of her way to make our stay outstanding! We look forward to staying at the wig wam again soon and seeing Christina!Genuine Expedia guest review
Response by The Wigwam Happy anniversary! Thank you very much for sharing such a lovely review. We are honored that you chose to spend such a momentous occasion with us at The Wigwam and thrilled that you had a great experience. Your gracious praise for our staff is sincerely appreciated, thank you. Please come back and see us again soon.
I am satisfied with stay.Genuine Hotels.com guest review
The bed was the absolutely fabulous! Super soft sheets. Rooms are huge.Genuine Hotels.com guest review
"Nice resort, but need some updating"
Overall, it is a nice facility although it needs some updating. We encounters three problems during a our one night stay there: 1. The coffee machine was dusty as if it wasn't clean for months. 2. When we arrived they gave us a smaller room than the one we reserved; given that the difference in prices was about 50% (we specifically booked the larger […] one), this is really unacceptable. 3. The room has some small windows that don't have curtains. This means that you get sun in the room on sunrise... Read moreGenuine Hotels.com guest review
"Phoenix: extremely HOT! Wigwam Resort is Coooool!"
PHoenix is almost unbearably hot in August, but the Wigwam Resort facilities were so cool and comfortable for us seniors. The bed was so very cosy and comfortable, too. Breakfast at Red's Cafe was full of wonderful choices and reasonable for food at a golf course. We'd like to return again at a cooler season sometime.Genuine Expedia guest review
Response by The Wigwam We are delighted to learn you enjoyed your visit to The Wigwam. Thank you for sharing such an insightful review. We are glad that our resort provided a cool and comfortable place for you relax while visiting the area in August. Red's Bar & Grill overlooks the Gold and Patriot golf courses and offers delicious breakfast, lunch, and dinner choices for our guests, we are so happy you liked it. Thank you for your kind comments; all of us here look forward to your return.
"newly refurbished room, very comfortable"
Great overnight stay. Very clean and nice. Would stay here again.Genuine Expedia guest review
Response by The Wigwam Thank you very much for your review of The Wigwam. We truly love to hear from our guests and learn about the things they enjoyed while staying with us. All of us here we're delighted to hear that you had a great overnight experience at our resort. Please visit us again as it would be our pleasure to welcome you back.
"This hotel is very nice."
This hotel is in a nice area. The staff was great and the pro shop was nice. The golf coures were just ok. We didn't get to play the gold course whish is supposed to be the nice course. I would reccomend this resort to all my friends.Genuine Expedia guest review
Response by The Wigwam We truly appreciate your review and recommendation for The Wigwam, thank you. It is always our desire to provide our guests with great service, accommodations, and amenities to ensure that their stay is memorable. Thank you so much for all your comments; please come back and visit us again soon.
"Welcome oasis in Phoenix"
Stayed here while visiting my daughter at Luke. I was pleasantly surprised at the value. Even with the resort fee, it is much nicer than hotels I've paid almost three times as much for. The only complaint was we didn't have hot water on our last two nights. I think it was only our room, and I need to call and tell them about it. I guess it didn't really […] seem an inconvenience since a cold shower in Phoenix is refreshing. Read moreGenuine Expedia guest review
Response by The Wigwam Thank you so very much for your review. It is important to us at The Wigwam to deliver exceptional accommodations and services as well as to have our guests consider our resort to be a value. We are thrilled you enjoyed your stay however; we do wish to extend our apologies for the lack of hot water you experienced and hope that any inconvenience was minimal. Please visit us again soon as it would be our pleasure to welcome you back.
Our stay was great! We enjoyed Thursday evening dinner and dancing, a relaxing walk around the large grounds, and a late swim on a surprisingly cool summer night in Phoenix. The staff were especially prompt to help after we locked ourselves out of our room. We would recommend it to all who are looking for a nice getaway.Genuine Hotels.com guest review
"Nice Hotel, but..."
This is a wonderful hotel and the staff is all very nice. This was our second stay at this resort. We really enjoyed the spa, the restaurants have excellent food and service, and the grounds are beautiful. However, our first stay we were assured by the front desk that they had an adult pool and there was another pool for people with children. This was […] not the case and they closed the pool at 10. When we made reservations this time we explained what happened during the first pool and the desk said that it wasn't really an adult pool and yes the hours were only until 10; however if we were quiet no one would bother us and we could swim as long as we wanted. Again, not true. We were asked to leave just a little after 10. The weather was beautiful and we weren't able to enjoy it. We will choose to stay somewhere else next time. Read moreGenuine Expedia guest review
Response by The Wigwam Thank you for sharing your comments regarding your stays with us. Although we appreciate your compliments for our resort and staff, it was disappointing to learn about your experience. We are very sorry for any miscommunication regarding the pool. We will speak with our team to ensure the information relayed to our guests is consistent and accurate. We hope to be able to welcome you back for the exceptional stay that you deserve very soon.
Great hotel, excellent staff and amenities were amazing! We had such a great time!Genuine Expedia guest review
Response by The Wigwam We are thrilled that your girl’s weekend at The Wigwam was such a great experience. It is always our desire to deliver exceptional service, outstanding accommodations and a terrific assortment of amenities to ensure our guests have a memorable time. Thank you so much for your review; please come back and see us again soon.
"fun and relaxing"
Rooms were comfortable for my family and I. Staff was super nice and helpful.Genuine Expedia guest review
Response by The Wigwam We couldn’t be happier knowing that your stay at The Wigwam was fun and relaxing. It is always our desire to create a wonderful atmosphere with top-notch service to ensure our guests have the best experience possible. Thank you so much for your kind comments; we hope to welcome you back soon.
"Always a pleasure"
We've been staying at the Wigwam Resort for 20+ years and it has never lost its charm. This time we shared the fun with our 3 year old granddaughter.Genuine Hotels.com guest review
Slide on pool was out of service but we didn't know until we got there. Also hotel charged us another $22 hotel fee when we arrived. The great deal we thought we got from your sight wasn't that great after all.Genuine Hotels.com guest review
"Excellent facilities and experience for me"
Every one there was very helpful and the facilities were very clean and nice. Very comfortable.Genuine Expedia guest review
Response by The Wigwam We are delighted to learn you enjoyed your visit to The Wigwam. Our associates continuously strive to provide exceptional service to our guests to ensure a great time is had by all. Thank you so much for your review; we hope to welcome you back soon.
"a gem in Arizona"
very satisfied over all.Genuine Hotels.com guest review
Really pleased with the condition of the resort. They did a very nice job with renovations recently.Genuine Hotels.com guest review
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