"So warm and welcoming"
This was our 1st time there. Our experience was amazing! The staff was kind, helpful, and always willing to accommodate our needs! We felt like we were treated exceptionally well. I do think our experience in the Wigwam restaurant was not stellar though. We tried it twice. Service was incredibly slow and the food was so-so. However, at Red's Bar and […] Grill, after golfing we had a wonderful experience! Great food and great service!! The golfing is absolutely stunning too! The pools were great! So beautiful! We had exceptional service there as well. THANK YOU Kayla!!!! She was a Rock Star! We would definitely stay here again. The 4th of July activities were incredibly fun! My family and I had the best time together. Our room was huge and so "home-like" meaning there was plenty of room for everyone. :-) And for those of you that enjoy Gift Shops; their shop is small but has many wonderful things and the girls that work there are genuinely kind & helpful. I would give the Wigwam Resort an A Read moreGenuine Expedia guest review
Response by The Wigwam It was an absolute pleasure to have you and your family stay with us at The Wigwam. Thank you for your many kind comments and for the gracious praise you have shared for our associates. We're thrilled that you enjoyed the service and food at Red's Bar & Grill and we will be sure that the associate you mentioned receives the recognition she deserves. Please come back and see us again soon.
"This Hotel.is.very great!!!!"
Everything is enough.& great! Especially it is very good for family! I REALLY RECOMMEND THIS HOTEL!!!!Genuine Expedia guest review
Response by The Wigwam Your wonderful review and enthusiastic recommendation are truly appreciated, thank you. We are thrilled that you enjoyed everything about your recent stay at The Wigwam. Please visit us again soon as it would be a privilege to welcome you back for another great sta
"A wonderful surprise!"
We stayed at the wigwam for a week ,the whole experience was wonderful. The staff could not have been nicer, the salt water pool was amazing . I have very high standards having worked in the hotel industry for years .I highly recommend this hotel and will definatly return.Genuine Hotels.com guest review
"Good location and clean, but lacking amenities."
OK, but no morning coffee or food. No counter space at all in bathroom. Also no microwave.Genuine Hotels.com guest review
"My second trip..Not as glamorous"
My first trip to the WigWam a year ago was magical...unfortunately that is where the good news for them ends this time. I booked with high expectations and felt cheated by treatment by staff and accommodations. When we first arrived, the room was awkwardly spacious for a king room and actually there were some questions for cleanliness. We were told […] we could go to the WigWam bar, sit anywhere and we'd be served. We waited for 15 to 20 minutes for a drink order, which didn't come for another 10 minutes. The food actually did not taste as good as I remember and the server was missing for most of our visit, as we only received one refill. We attempted to look past this and went to the pool, which was crowded with a lot of noise. In previous experience, it was more relaxing, quiet and calm. So, we wanted to take the high road and enjoy LItchfield's which online said it was open until 11 p.m. When I called to verify a reservation, the woman stated we close at 9 (it was 8:45 p.m.) and then hung up. I understand having a lot of phone calls, but a recommendation about where to go next would have been nice, or even an apology for any confusion. We played golf, which was actually really wonderful and I enjoy their golf courses. I am so disappointed in the treatment by staff and the cleanliness of our room. I would love to go back, but I don't think I can be set up for that disappointing of a trip again. Read moreGenuine Expedia guest review
Response by The Wigwam While we are glad that you enjoyed our resort grounds and golf courses, we deeply regret that not every aspect of your stay was positive. It is upsetting when something does not live up to your expectations and we are so sorry that your overall impression does not reflect the fondness you once held for our hotel. It is always our goal to deliver exceptional service to all of our guests and if a guest does not experience the high standards that we have set, we want to know. Your comments will be shared with our management team to ensure we take every opportunity to exceed our guests’ customer service expectations. Thank you for sharing your thoughts with us, we hope you’ll consider giving us another try in the future.
"Was great until.."
On my 2nd day at the Wigwam we left to explore Phoenix. Upon returning our door was left open by housekeeping. I have no idea how long it was open. Anyone could have strolled in the side gate and taken all of my stuff. Was very angry and called the front desk and they didn't seem very concerned. Have had better service at a fraction of the cost. Ri […] diculous. Read moreGenuine Hotels.com guest review
"Comfortable and Friendly Resort!"
Our room was ultra-comfortable and cool and clean...the linens were fabulously soft, and the pillows a delight. The pools were beautiful, and the staff was extremely friendly. We enjoyed two days at the spa, which was also very beautiful and filled with lovely friendly people. My only complaint was that food was so expensive: $2.15 for a plain cup of […] coffee...a piece of crumb cake for $3.50, and humus and veggies cost $13.00. We had to eat off-premises to keep within our budget...but otherwise, we LOVED it here! Read moreGenuine Hotels.com guest review
"Great family oriented hotel!"
My family has stayed here for years. The new activities are great. Really enjoyed the Saturday pool party. Wish the pool side movies were still on the big screen.Genuine Expedia guest review
Response by The Wigwam Thank you so much for choosing The Wigwam and sharing your comments. We were delighted to hear that you and your family have been enjoying our hotel and the activities we offer for many years. We hope that we can welcome you back soon for another great experience.
"No local Dbacks TV!"
Great place, first class in all respects but one. For some unknown reason they have a zillion channels on TV but fail to carry FoxSportsAZ the broadcaster of the local pro baseball team, the Diamondbacks. Terrible oversight.Genuine Hotels.com guest review
"Nice, relaxing hotel with excellent pool activitie"
It was great! I will stay there next time too! The kids loved it. I would go back without them also.Genuine Expedia guest review
Response by The Wigwam Thank you for choosing The Wigwam for your recent stay in the area. We are very happy that you and your children had such a great experience. Please visit us again soon as it would be our pleasure to welcome you back.
"Relaxing and comfortable!"
Rooms were huge and very clean. Staff was friendly. Rooms seemed pretty soundproof...couldn't hear anything outside! Restaurants were amazing and reasonably priced. Pool area were wonderful! I would highly recommend this resort!Genuine Expedia guest review
Response by The Wigwam Your high recommendation and wonderful review has touched us deeply. We are thrilled that you enjoyed a relaxing and comfortable stay at The Wigwam and are so glad you enjoyed all the amenities we offer. Thank you for sharing your comments with us. We hope to welcome you back soon.
This hotel is spread out with lots of open green spaces. Great pool with a slide. They have ping pong tables, bicycles you can rent, fabulous restaurant on site. Rooms are huge. Only draw back is beds are old and you slide to the middle. Bathrooms could be cleaner. We have been here twice already and will definitely go back.Genuine Expedia guest review
Response by The Wigwam Your high recommendation and wonderful review has touched us deeply. We are thrilled that you enjoyed a relaxing and comfortable stay at The Wigwam and are so glad you enjoyed all the amenities we offer. Thank you for sharing your comments with us. We hope to welcome you back soon.
The hotel itself was very nice, we had stayed there before and really liked it. The staff at the front desk was rather rude when we checked in. We had reserved 2 rooms, one with 2 queen beds. We we arrived we were told that the 2 queen beds were simply a request and not a guarantee, and that they were not able to accommodate us without charging to upgrade […] the room. We asked for a cot and they said they had none available. Read moreGenuine Hotels.com guest review
"The stay was okay"
Grounds at the Wigwam was nice, customer service was excellent! They let us check in early and let us check out late. The negatives were, the air conditioning didn't work well in 104 degree weather and my son found a roach in the pool.Genuine Hotels.com guest review
"Great Anniversary Weekend"
My siblings and I treated my parents to a 3 day getaway for their 50th wedding anniversary. They enjoyed champagne and strawberries upon arrival, a couples massage and dinner at Litchfields Steakhouse. They had such an amazing time they stayed an extra night. The funny thing is that they are locals but loved it so much they want to go back again for […] fun some other time. Thank Wig Wam for giving them a memorable weekend. Read moreGenuine Hotels.com guest review
"Best hotel ever!"
The hotel staff was amazing. Everyone was super friendly and extremely helpful. The room was the best I've ever stayed in. I will definitely be back!Genuine Hotels.com guest review
"relaxing hotel hidden from the city bussle."
nice room in casita,beautiful pool.patio restaurant ..an oasis.Genuine Expedia guest review
Response by The Wigwam Thank you so much for your review of The Wigwam. It was very kind of you to compare our resort to an oasis. We are absolutely delighted that you enjoyed your stay. Please come back and see us again soon.
Great customer service !!! I would definitely recommend this resort.Genuine Expedia guest review
Response by The Wigwam At The Wigwam, our guests are our number one priority and it is a privilege for us to provide them with the very best service possible. Thank you so much for your gracious praise and recommendation. We hope to have the pleasure of welcoming you back soon.
nice hotel and staffs but parking is not very convenienceGenuine Expedia guest review
Response by The Wigwam Thank you for sharing your thoughts with us about The Wigwam. We are delighted that you enjoyed our hotel and staff; however, we truly regret your concerns regarding the parking. We do hope that any inconvenience was minimal. Please come back and see us again soon.
"Great hotel, nice facilities, very friendly staff,"
The hotel was great, nice staff, had a problem with ac and they fixed it right away. The food could use a little more variety. very responsive staff.Genuine Expedia guest review
Response by The Wigwam We're thrilled that our resort, facilities and staff were all enjoyed by you during your stay at The Wigwam. Providing an experience that fosters many wonderful memories is a goal of ours. We would however like to apologize for the problem you encountered with the air conditioning and thank you for alerting us to your concern so that we could rectify the issue. The next time you are visiting the area we hope that you will allow us the privilege of welcoming you back.
"A wonderful vacation"
Our stay was absolutely stupendous. The housekeeper was great. I really appreciated the security. The beds were extremely comfortable. I am old and when my daughter and I went into the pool the children automatically moved to the sides so to leave us room to wade. This was my second time at Wig Wam and I cry when I think of the patience, the care, the […] understanding you all have, oh and the breakfast the family had on Mother's Day was lovely. Thank you. Nancy Hurst Read moreGenuine Expedia guest review
Response by The Wigwam What a lovely review, thank you! We are flattered and thrilled to hear the comfort of our rooms and the level of service you received from our staff contributed to your stupendous stay experience. It was a real pleasure to have you here at The Wigwam and hope that we can welcome you back soon.
"Best place to stay on the west side of Phoenix"
Perfect room and beautiful resort. Can't wait to go back again soon.Genuine Hotels.com guest review
"We ALWAYS stay here!"
My wife always insists that we stay at the Wigwam whenever we are in the Phoenix area. It is very serene here and far removed from the noise (and most of the traffic) of downtown Phoenix. It is in a quiet suburb West of downtown and is very close to several unique restaurants. The resort has recently undergone a significant renovation and the pool and […] outdoor area are especially nice. As usual, I would appreciate if Hotels.com would make it known if a property charges a "resort fee." Why not just add it to the price? Read moreGenuine Hotels.com guest review
Great service, very comfortable room. Food was delicious. Price of room was reasonable. I would highly recommend this hotel.Genuine Expedia guest review
Response by The Wigwam Thank you very much for your high recommendation and lovely review of The Wigwam. It brings us great joy to learn how much you enjoyed the level of service you received as well as the comfort of your room and the food. We love that we could provide you with a great experience and hope to welcome you back soon.
"Business with a twist of fun"
This was the BEST conference hotel I have ever stayed in. It is on the historic register because the resort is over 100 years old, but you wouldn't know it by how well kept the property is. I was thoroughly impressed. They have the best hotel pool, water park, and spa area around. For cheap family entertainment while you are on business, this is the […] place for sure. Read moreGenuine Expedia guest review
Response by The Wigwam We are flattered by your many gracious comments for The Wigwam, thank you. Learning that you felt our resort was the best conference hotel you have ever stayed in has brought smiles to our faces. We are thrilled that although you were visiting us for business, you were still able to have fun and enjoyed the pool and the beauty of our property. The next time you are visiting the area we hope that you will allow us the privilege of welcoming you back.
Great time, even though we live 10 min. away, it was like going to Old Palm Springs without the 6 hour drive!Genuine Expedia guest review
Response by The Wigwam Happy anniversary! We're elated that you chose to celebrate such a special occasion at The Wigwam. Thank you for letting us know that you had a great time and sharing your love for our pool. Please come back and see us again soon.
"Can't wait to go back"
Everything was first class regarding the hotel experience. Not quite so good with golf staff.Genuine Expedia guest review
Response by The Wigwam Thank you for sharing your thoughts about your recent stay at The Wigwam. We're elated that your experience was first class and that you will be returning for another great stay. We do however wish to apologize if at any time the high levels of service that we strive to provide was not evident. Everyone here is looking forward to welcoming you back next time.
"We'll be back ASAP"
Great food, facilities, hospitality and very reasonably pricedGenuine Expedia guest review
Response by The Wigwam We are thrilled you chose to stay with us at The Wigwam and had such a great experience. Thank you for letting us know how much you enjoyed the food, facilities and more! Please come back and see us again soon.
Well we were staying at another hotel and were not satisfied with it, so we decided to switch to the Wigwam. Best choice we made! Staff was friendly and helpful especially pool side where we spent most of our time. Drinks were delicious, food was fresh! We did have a clogged shower drain which wasn't that big of a deal so we didn't even mention to front […] desk. Other than that, fabulous time and great resort! We will definitely be back soon! Read moreGenuine Hotels.com guest review
"American Tropical Paradise"
You really feel like you are in a carribean resort. We really enjoyed our stay at the wigwam. We were there for business and a wedding and it really was an amazing getaway. The wedding was well done and would recommend anyone to get married there. Pool was awesome and so was hottub. drinks and food were great too!Genuine Expedia guest review
Response by The Wigwam We cannot thank you enough for your recommendation and glowing review. It is always our desire to provide guests with an outstanding experience and to create many fond memories of their time at The Wigwam. Thank you again, we hope to welcome you back soon.
Loved every minute of my stay. The employees were pleasant. The service was fantastic. Great food. The main lodge, guest houses, pools, and grounds were fabulous. Well worth the time and money spent to fly to Pheonix from Chicago and back. Will go again.Genuine Expedia guest review
Response by The Wigwam Our thanks go out to you for such an endearing review. We were so happy to read your comments and learn about the wonderful experience you had at The Wigwam. It is always our desire to provide guests with outstanding service, great amenities and many happy memories. Please come back and see us again soon.
"Great family vacation spot!"
My family (including two young kids - 2 and 6) spent three days at the Wigwam for spring break. The hotel itself has beautifully landscaped grounds, fantastic pools, and the Wigwam Bar had great food with outdoor seating near Bocce ball courts and other games where the kids could stay entertained while eating. The pool with the water slide was a big […] hit, water temp was perfect, and there were tons of fountains pouring into the pool and a separate walk through fountain areat that our little one in particular loved. The pool area staff were regularly at our side to refill water pitchers and take any orders, and the food was tasty. The Red Door Spa on property was also beautiful, with excellent facilities and a nice lap pool. I would definitely recommend the Wigwam and would not hesitate to stay there again. Read moreGenuine Expedia guest review
Response by The Wigwam Thank you so much for your review and recommendation of The Wigwam. We love hearing from our guests and we were so happy to read your review and learn about your experience. It is always our desire to provide an outstanding stay with great accommodations, service and amenities so that our guests can create many wonderful memories of their time here. We're thrilled that your family enjoyed so much about your visit including our Bocce Ball courts and our pools. Please come back and see us again soon.
"A Special Time with Family"
We really enjoyed our stay. Dinner at Litchfield's exceeded my expectations!!! The service in the bar area next to the pool left a lot to be desired. I had to get up from our table to get iced tea from the bartender because our waitress did not bring it to the table even after saying that she would bring it two times. On Friday morning, we had to wait […] about 20 minutes for coffee in the bar area. We had breakfast both days in Reds. It was very good and the service was also good. We will be back!!!! Read moreGenuine Hotels.com guest review
"Nice place for a quick spring break vacation"
I recently stayed at this hotel with my 10 year old son and he absolutely loved it. The swimming pool and water slide are amazing, pool side service was excellent and the staff were very friendly. We also enjoyed the weekend farmers market on the hotel grounds.Genuine Expedia guest review
Response by The Wigwam It's wonderful that you and your son had the opportunity to stay with us and enjoy the many amenities that The Wigwam has to offer including our sparkling pools and waterslides. Thank you for letting us know about your quick spring break vacation. We hope that you will visit us again soon.
We spent a few days at The Wigwam with the hopes of spending some leisurely time warming up in the sun after a long Colorado winter. The Wigwam completely exceeded our expectations! We loved everything about it - the gorgeous pools, the southwest atmosphere, the impeccable grounds, and the great service. The history of the hotel made it even more appealing […] to us. What a fabulous place! We definitely recommend this resort for anyone who simply wants to relax! Read moreGenuine Expedia guest review
Response by The Wigwam Your review and recommendation are truly appreciated. Thank for sharing your impressions with us regarding our resort and letting us know that you had such a great time at The Wigwam. We're thrilled that we could provide you with a relaxing and warm getaway after the long Colorado winter. It was a real pleasure to have you here with us and hope that we can welcome you back again soon.
"Great time at the wigwam!"
Rooms and property were immaculate- kids and adults all had fun. Staff was ok- pool staff could have been friendlier.Genuine Expedia guest review
Response by The Wigwam It is always a treat to hear from our guests and learn all about their experience at The Wigwam. We were happy to read that everyone, kids and adults, all had a great time. It was however disappointing to find out that our high level of service may not have been experienced consistently throughout our resort, we will share your comments with the appropriate manager. Thank you for your review, we hope to see you again soon.
The Wigwam Resort had friendly staff, great rooms, and pool area was both kid and adult friendly. Would 100% stay at the resort again.Genuine Expedia guest review
Response by The Wigwam It was wonderful to read your review and learn that the staff, rooms and amenities at The Wigwam were all enjoyed by you. Thank you so much for taking the time to share your comments with us and letting us know that you had a great experience. Please visit us again soon as it would be our pleasure to welcome you back.
"UNCOMFORTABLE BEDS BUT BEAUTIFUL HOTEL"
The hotel was beautiful. Service at the bar by the golf course was excellent. The beds were very old and uncomfortable. We almost left the hotel because of the beds. I should have gone up and complained but that's not really our style.Genuine Expedia guest review
Response by The Wigwam We are always grateful for guest feedback and would like to thank you for sharing your thoughts with us. While we are delighted that you appreciated the beauty of our property and enjoyed the level of service you received, we were truly disappointed to learn that you were not comfortable in the bed in your room. Guests are encouraged to bring their concerns to us at the time of their stay so that we may do whatever we can to rectify an issue. We hope that we will have the privilege of welcoming you back in the future and that you will let us know if there is anything we can do to make your next stay exceptional.
"Best place in he valley!"
We stayed here while attending spring training....great place after a hot day at the ballpark!Genuine Expedia guest review
"Great historic hotel"
We have stayed here 4 times in the last 5 years and we really love it.Genuine Hotels.com guest review
Had a room by the pool. Looked like paradise. Would return in a minute. Hopefully next year in the spring we will be returning. Best place we ever have stayed at and we are frequent travelers. Go Tribe!!!Genuine Expedia guest review
Response by The Wigwam We're thrilled to learn that your stay at The Wigwam was the best you have experienced anywhere. Thank you so much for sharing such lovely comments and letting us know how much you enjoyed your stay, we couldn't ask for a better compliment than paradise. Please come back and see us again soon.
"Had a wonderful vacation at Wigwam"
I was pleasantly surprised by our vacation at the Wigwam. The concierge went above & beyond for us (had contacted her several times pre-vacation & all requests were handled promptly) & the front desk clerks/operator were wonderful. Had 1 minor housekeeping issue, which was promptly resolved by not only the housekeeper, but also her supervisor. The […] rooms were older, but had been remodeled & were clean, comfy & spacious (the bathroom was HUGE & we had a walk in closet!). Had a few minor service issues - golf staff didn't honor discount (given by another site) & had difficulty getting service 4 of the 5 times we tried to eat outside (at the Tower Pool, Reds & the Bar...each time I had to get our own menus & find someone to serve us). Given our whole experience, though, we would go back to the Wigwam & would definitely recommend it to family & friends. Read moreGenuine Expedia guest review
Response by The Wigwam A pleasant surprise is the best kind! We were delighted to learn that you had a wonderful vacation at The Wigwam. It is however unfortunate that the same high level of service you experienced with many of our associates was not consistent at all times. Please accept our sincerest apologies for any difficulties you may have encountered regarding the discount and when dining with us. Your comments will be shared with the appropriate managers. Thank you for taking the time to share your comments and for your recommendation. We hope to see you again soon.
We had a terrific time at the WigW. Plan to revisit.Genuine Expedia guest review
Response by The Wigwam Thank you very much for your review of The Wigwam. We're thrilled you had a great time while you were here. Please visit us again soon as it would be our pleasure to welcome you back.
"Nice hotel, staff needs work"
We traveled to az for a family emergency. So arriving at the hotel at midnight we were exhausted mentally and physically. There were about 4 other families there to check in.. 1 ahead of us and 3 behind us. They couldn't find our reservations so she asked us to wait until she signed everyone else in then redid our reservation. It took all of 5 min to […] do ours. So after a long trip and a family emergency we had to wait even longer because she didnt want the others to wait. Read moreGenuine Expedia guest review
Response by The Wigwam Please accept our sincerest apologies for the delay you encountered at check-in. It is never our intention for any of our guests to be inconvenienced especially during a difficult time and after a long day of traveling. We truly are sorry for any mix up with your reservation. Thank you very much for taking the time to alert us to your experience.
"Perfect in every way!"
We truly had a perfect stay at the Wigwam. It was quiet, peaceful, beautiful, which made for a great stay. The kids loved the water slides. Hubby & I loved the serenity. It wasn't overcrowded. The staff was helpful. We will be back!Genuine Hotels.com guest review
"great for spring training"
The location is fantastic. located right in the middle of all the ball parks.Genuine Expedia guest review
Response by The Wigwam It certainly sounds like you had a great time while staying at The Wigwam during Spring Training. Phoenix plays host to 13 major league baseball teams each spring and our hotel is the Official Spring Training Resort of The Kansas City Royals. We are thrilled that you enjoyed your time here and truly appreciate your wonderful review. Please come back and see us again soon.
Nice hotel with a great history. We received a room upgrade to a suite when the desk attendant learned that we were newly married. The suite was a great location on the fairway with an excellent view of the grounds. We loved the room with the exception of the bed which was uncomfortable for my back, but I have a finicky back. We loved the grounds and […] the staff was friendly and very helpful. Read moreGenuine Expedia guest review
Response by The Wigwam Congratulations on your recent nuptials! We are delighted that you chose to stay at The Wigwam and that you had such a wonderful time. Thank you for all your lovely comments, it brings us great pleasure to find out that you loved our resort grounds and found our associates to be so friendly and helpful. Please come back and see us again soon.
"The Birthday Spa Get-A-Way"
Excellent!!! It was very relaxing and the services were amazing.Genuine Hotels.com guest review
"A quick get-away out of the KC cold!"
I spent the weekend with my girlfriend at the Wigwam. Her parents also had a room. My daughter and her family live in the area and visited with us while we were there. The resort is definitely top-notch; slightly dated but in great shape. We had a suite which worked out great because our entire crew was able to gather together and "hang out". Our living […] room had a fire place which was a nice touch (which we definitely used at night). We also had double basins in our our bathroom. The only reason I didn't give it a 5 rating for hotel staff is because our "wait staff" was slow in clearing our plates in the dining room for our Saturday evening meal which isn't a big deal but when you pay big bucks (and it was big bucks), you really expect perfection. We also had a little communication problem with our order; again, not a big deal but noticeable. There was a patron sitting by himself next to us and they tripped all over themselves waiting on him which made our slightly lesser service more noticeable. Our wait staff was also slow in most respects for our Sunday evening meal which we had outside. We didn't mind this as much because it was a gorgeous evening. Read moreGenuine Expedia guest review
Response by The Wigwam Thank you for choosing The Wigwam for your weekend trip to escape the cold weather and to visit your family. We are delighted that our spacious rooms made it easy for everyone to gather and spend time together. Our resort welcomes all feedback and we would like to extend our sincerest apologies for your dining experience. We will share your comments with our wait staff and use your review to refresh our commitment to providing exceptional service to all our guests. Thank you again for letting us know about your experience. We hope to have the chance to welcome you back again soon.
Grounds of the resort are very nice, the fire pits around were very enjoyable to relax by. Rooms were great. We witnessed an employee at Litchfields restaurant verbal attack on an employee that was trying to provide great customer service. Talked to the manager and were assured us that there was no problem for her. During the evening we continued to […] see this man intimidate the bar waitress and had her in tears. We spoke to the resort manager and again was assured that she would speak to the manager and employee, plus assuring us that we would have a wonderful experience at dinner that evening. We were ignored all evening and took 3 hours to get our dinner. Guest sitting next to us couldn't believe what was happening. We will never return to the Wigwam because of the lack of concern and follow up with staffing. We had so looked forward to this trip and it was very disappointing. Read moreGenuine Expedia guest review
Response by The Wigwam We want to thank you for taking the time to share your comments with us. Your experience is certainly not typical of what we want our guests to encounter and we offer our sincerest apologies. We will be reviewing your comments with our staff and managers. Thank you for alerting us to your concerns; we hope that one day you will allow us the opportunity to welcome you back and provide you with the experience you deserve.
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