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This Litchfield Park hotel is 2 blocks from Litchfield Park and within 6 miles of the University of Phoenix Stadium and Jobing.Com Arena.
The 440-acre Wigwam has a golf course, a tennis court, a health club, 4 outdoor pools, a waterslide, a steam room, and a sauna. This four-star Litchfield Park property features a full-service spa with massage and treatment rooms, a hair salon, and beauty services. Business amenities include a business center, high-speed Internet access, meeting rooms for small groups, and secretarial services. The Wigwam has 2 restaurants, 2 bar/lounges, and a poolside bar. 24-hour room service is available.
Amenities featured in guestrooms include coffee/tea makers and minibars. Guestrooms have cable/satellite television with pay movies. Wireless and wired Internet access is available on surcharge. Business-friendly amenities include desks and voice mail. Refrigerators can be provided on request. Bathrooms feature bathrobes, designer toiletries, and hair dryers.
"Great location for many local attractions."
I stayed for 8 nights. The pools were lovely and the food at Litchfield's was unbelievable.Genuine Expedia guest review
"Nice pool area great water slide for the kids.."
The staff was great the pool nice and relaxing great for families and The beds were the very best...Genuine Expedia guest review
Response by The Wigwam Our guests’ comfort is always important to us and we love knowing that you and your family enjoyed such a great stay. Thank you for sharing such a lovely review; we hope that we will have the pleasure of welcoming you back soon.
Very disappointed. Three employees walked into our room like we were not there....Genuine Hotels.com guest review
Second time at the wigwam in 1 month. Staff are mostly young but are cordial. The grounds are great, the rooms are very comfortable and it just has a feel of a home environment. Love it at the wigwam.Genuine Expedia guest review
Response by The Wigwam Our guests’ comfort is always important to us and we love to know that you enjoyed another great stay at The Wigwam. Your appreciation, for our staff and resort grounds, is very much appreciated, thank you. Please visit us again soon.
"Love the WIgwam"
We have been to the Wigwam many times, both of us even worked there as teenagers 25 years ago. Loved it then and still love it now. The new remodel they have gone through over the last few years just makes it that much nicer.Genuine Hotels.com guest review
CALLED FOR TOILET PAPER. IT TOOK HOURS TO GET. ROOM SMELLED & THE AIR CONDITIONING WAS VERY LOUD. NO MICROWAVE OR DRESSER. PRICES FOR FOOD & DRINK VERY HIGH. WOULD NOT STAY AGAINGenuine Hotels.com guest review
"A great place to stay for baseball tournaments."
Wigwam is a great resort. Super nice pool and facilities. Litchfield's is excellent. The only issue was a moldy smell in the room and the loud air conditioner. The refrigerator reeked, and was quickly replaced by the maintenance crew. It was 115 so I couldn't really open window to air the place out. We wound up hanging by the pool most of the time anyway. […] If I had booked a longer stay, I would have asked to move. But even with the noise and the smell, this place can not be beat. I plan on booking near the Oasis pool next time I'm in Phoenix. Read moreGenuine Expedia guest review
Response by The Wigwam We care deeply about every guest’s feedback and appreciate your comments regarding your recent stay. While we are certainly thrilled to know you had a great experience and enjoyed the pool and dining at Litchfield’s, we regret that there were a couple concerns. Thank you for allow us the opportunity to switch out the refrigerator in your room so that we could create a better experience for you. The next time you are visiting the area we hope that you will allow us the pleasure of welcoming you back to The Wigwam.
We loved the quietness of our room. Nice condo style rooms. Only downside my son wasn't tall enough for the slide, they say it's 48 inches, but it's way off, more like 52Genuine Expedia guest review
Response by The Wigwam Thank you for your review of The Wigwam. We were very happy to learn that you enjoyed the serenity of your room during your stay. Although it is disappointing that your son did not meet the minimum height requirements for our slide, we thank you for understanding that the rules are put in place for the safety of everyone. We hope that the next time you are visiting the area you will allow us the pleasure of welcoming you back.
"Quiet and peaceful Stay"
From the moment I arrived I was amazed with the huge size of this resort. I was conveniently escorted by the valet guy via grounds cart. He guided me to my parking space, immediately obtain my luggage, and gave me a lift right to the door of my suite. Now that's what I call Service!! My room was very spacious.Genuine Expedia guest review
Response by The Wigwam It is always our goal to deliver exceptional service to all of our guests and we truly appreciate your kind acknowledgement for our staff, thank you. We are delighted that your stay with us was peaceful and that you enjoyed our 440 lushly landscaped acres surrounding the resort. Thank you so much for sharing your comments, we hope to welcome you back again soon.
"Top of the Line Resort"
It has been a long time since we stayed there but it was as wonderful as we remember it. Our room was perfect and my husband and I are allergic to feather pillows they were there within 5 minutes to change them out! We utilized the pool, the Wigwam Bar, it was close to our friends house who was having a party so very convenient for us as well. No issues […] what so ever. Read moreGenuine Hotels.com guest review
Wonderful place to stay, I recommend this resort to anyone.Genuine Hotels.com guest review
"Nice hotel close to Glendale"
This is our favorite getaway spot in the summer. My family and I love the pool, the surrounding, the quiet. The rooms are wonderful and furnished in a modern decor. Love the history associated with this hotel. Well worth the money. Must take a trip to the Elizabeth Arden Spa.Genuine Expedia guest review
Response by The Wigwam We are very glad you chose to stay with us and completely enjoyed the rooms’ decor, our history, the resort grounds and the pool. At The Wigwam we cherish our guests and make their needs our top priority. It was a true pleasure to have your family staying with us and hope that you will return soon. Thank you.
"Not bad but would not go running back"
We found the price to be excellent for what we got however the beds were sagging and the bathrooms need upgrading. The air system blew directly on us all night socould use upgrading. There were no reataurant menus in the room. Room was spacious and nicely decored as was The rest of the property. Nice overall property. Would recommend but not readily. […] They could do to offer a breakfast plan. Read moreGenuine Hotels.com guest review
Complete awesomeness and relaxation. Excellent bedding! Clean and comfortable. Beautiful landscaping, pool area and great restaurants.Genuine Hotels.com guest review
"1st class environment"
As a tennis professional and instructor for many years I have traveled the world. I felt as though I could have been at any nice resort in the world while staying with the Wig Wam...luvit and will return as often as possible.Genuine Expedia guest review
Response by The Wigwam It is a true compliment to receive such a lovely review from a well traveled guest such as you, thank you. We are delighted that you enjoyed your stay at The Wigwam so much and thrilled to learn that we will have the pleasure of welcome you back soon. Thank you again for all your wonderful review.
"great place to stay"
the Wig Wam was fantastic, golf , swimming, massage, perfect getaway.Genuine Hotels.com guest review
Had a great visit. Staff all very helpful. Facilities great.Genuine Expedia guest review
Response by The Wigwam We love hearing from our guests and would like to offer our heartfelt thanks for your kind review of The Wigwam. It is always a pleasure to provide great service, accommodations and amenities to create a wonderful experience. Next time you are visiting the area we hope that you will allow us the pleasure of welcoming you back and hope that you will let us know if there is anything we can do to make your stay even better.
"Just a short getaway"
Hotel amenities were good and the room was a great size.Genuine Hotels.com guest review
Loved it. If ever back in Phoenix will definitely stay at the Wigwam Resort.Genuine Hotels.com guest review
I have stayed there before. This time it was even better. I am a conference planner.Thinking about doing an international conference there.Genuine Hotels.com guest review
Amazing hotel. Best experience ever. As soon as we checked in we mentioned it was our anniversary and they upgraded our room to this spectacular suite. Friendly staff, clean rooms and fabulous grounds. We'll definitely be back!Genuine Expedia guest review
Response by The Wigwam Happy anniversary! Thank you so much for sharing your review of The Wigwam. We are delighted you enjoyed our friendly staff, resort grounds and your accommodations. Please come back soon.
For the price, I was extremely pleased about how beautiful this hotel was. It was close to the Phoenix Airport, but in a nice, out of the city location.Genuine Hotels.com guest review
staff was great. the shower was COLD. they fixed it.Genuine Hotels.com guest review
Overall this is a great resort. Will stay there again.Genuine Hotels.com guest review
not much sleep as air conditioning was out and worked upon in the middle of the night for our room.Genuine Hotels.com guest review
"It's was okay"
The staff was amazing and when we asked for one of the updated room they gladly upgraded us. The updated rooms however didn't have any other updates besides the new flat screen TVs. The room was clean but the sinks had rust in them. I would not call this a 5 star hotel ever and I think they're a little over priced. It was nice but I won't go again with […] that price tag. Read moreGenuine Hotels.com guest review
"Gorgeous Southwest-style hotel"
We found our stay here excellent. The bathroom was huge, with a separate tub and shower. The room itself was gigantic. The staff is excellent. Surrounds are great. Highly, highly recommend.Genuine Expedia guest review
Don't stay here if you want to sleep. The room lacked the basic working necessity for a room in Phoenix! An appropriately working air conditioner! We booked per the recommendations. The hotel rooms are OLD & the air conditioning units are LOUD & outdated. I can't believe they can claim to be a 4 star hotel. Very disappointing. We stayed to get a good […] nights sleep - we were up all night! When running, the unit was so loud and the room temperature would be freezing. We would turn it off & roast (100 degrees). Because we were awake all night, we realized how OLD & LUMPY the beds and pillows were too! Yuck! Never again. Too many other options in Phoenix. Read moreGenuine Hotels.com guest review
Front desk was rude and the was manager just standing around.Genuine Expedia guest review
We booked this resort cuz of the waterslides for the kids. The brochure said they were open until 6 p.m. but when we went out at 445 it was closed. After I brought this up to an attendant, they were quick about getting lifeguards back out to open the slides, which the kids enjoyed. The room was nice, and the bed cozy, but it got warm and when we tried […] to get the a/c lowered, it wouldnt kick on. I adjusted the temp back up to where it was set when we came into the room at a warmer setting and it came on. As far as comfort, it was a restless night. I have a sports car with low ground effects and the parking spots were up on a ledge, spaces close together, and it was very difficult to get up into the space or out of the space without hitting bottom both front and back. VERY bad for the lower cars. It was ok for a one time visit, but I dont think I would go back. Read moreGenuine Hotels.com guest review
"Great Resort, we were very pleased"
My family and I got away for the weekend, we were very impressed with the Resort. We spent a lot of time at the pool with the kids and then the evening on the front lawn for the memorial day concert. Great time.Genuine Expedia guest review
Response by The Wigwam It brings us great joy to learn that your family enjoyed a weekend getaway at The Wigwam. We are delighted that you and the kids had fun at the pool and took pleasure in relaxing on the lawn during the concert. Please come back and see us again soon.
"A true dump and rip off!"
Filthy pit! Trashy! Tons of employees standing around doing nothing!Genuine Expedia guest review
Response by The Wigwam We sincerely regret if your experience with us was not as you hoped. Our guests are encouraged to let us know of any concerns that they may have while they are staying with us so that we can address them promptly. We hope if there was anything specific that impacted your overall stay you will let us know so that we can continue to improve the experience for all future guests. Thank you for your feedback.
"Wigwam in spring 2013"
Outstanding facilities, staff and summer entry - we were visiting Litchfield Park to see our Kids and Grandkids for one of many times.Genuine Expedia guest review
Response by The Wigwam Thank you so much for your review of The Wigwam. We always love to hear that our guests enjoyed our facilities and staff. The next time you are visiting your children and grandchildren, we hope that you will allow us the pleasure of welcoming you back again.
The lobby and original part of the resort is very lovely. Most of the people who work at the resort were incredibly friendly. The room we stayed in was a nice size for four of us, but it smelled bad when we arrived, and the bathroom was not completely clean. We chose the Wigwam, because our kids were excited about the water slide. We learned when we […] got there that the water slide is only open on Fri, Sat, Sun; so if you're staying mid-week, don't plan on any water slide fun. We weren't there for golf or tennis, so in our minds the "resort fee" should have covered the slide, but no such luck. The resort is somewhat noisy in the evening, but festive, so we didn't mind; however, when we celebrated my birthday with family in our room on our last night (they sang happy birthday), security came to admonish us about noise - very strange. The main swimming pool was very pretty; but loud 50's era music plays continuously. A variation on music style would be nice as well as a place where one could choose to not hear the music. Read moreGenuine Hotels.com guest review
The rooms, grounds, pool and dining were delightful.Genuine Expedia guest review
Response by The Wigwam While we are delighted to learn how much you enjoyed your room, the resort grounds, the pool and dining onsite; we were truly disappointed to find out that your expectations were not met in every way. It is always our goal to deliver friendly and helpful service to all our guests and should we learn of any inconsistencies in the level of service, we are always eager to address it promptly. Your comments will be shared with our management team. The next time you are in the area we hope that you will allow us the pleasure of welcoming you back and providing you with an experience that exceeds all your expectations.
"Looking forward to the renovations"
Property is absolutely beautiful. Our room was a little rough. Bad lighting in the bathroom, toilet handle needed to be held to flush, AC was noisy. Also, our room was on the golf course fairway and had a patio in the front and back. There was pine straw all over the front patio when we arrived and was never swept up over a 3 night stay. The back patio […] was never tended to either, as my empty beer bottle sat there the whole stay. They have a great pool for kids. Only problem was there weren't enough umbrellas. We headed out to the pool on a Sunday at about 11am. The place was crowded, but still had lounge chairs available. We soon found out why. They were in the sun, and there weren't any umbrellas available. I counted about 3-5 sections that had (empty) lounges in the sun. Maybe purchase 3-5 more umbrellas so everyone can be in the shade? We ate the bar on Saturday night and the food was good. Excellent service. We ate at Reds on Sunday (Mothers Day) and they had brunch that should NOT have been served. Hard, overcooked scrambled eggs, greasy sausage links, eggs Benedict with chewy hard english muffin. It was terrible. Golf was pretty good. The Gold course was a challenge. Greens were not in the greatest condition. I hear the place has new ownership and they are doing extensive renovations starting now. I'll defintely check it out after the reno. Read moreGenuine Expedia guest review
Response by The Wigwam Thank you for expressing your thoughts regarding your recent stay and your suggestions: we value all feedback positive or otherwise. Although you have shared with us several aspects of your visit that you enjoyed, it was truly disappointing to learn that you encountered a few issues. Our guests are encouraged to notify our staff of any concerns so that we may address them promptly and provide you with the best stay experience possible. We hope that you will allow us the opportunity to welcome you back soon and that you will let us know if there is anything we can do to make your stay even better.
The resort was a beautiful! The rooms were comfortable and housekeeping was very thorough every day. Staff was friendly and responsive. The fragrant blooming jasmine was AMAZING. Our only complaint was the location of our room. We were directly behind the bar at the main pool. Our view was the back of the bar and a main path for staff. I do think only […] our room had this issue. I would stay again and just ask for a different unit. Read moreGenuine Hotels.com guest review
"Family friendly, quiet and beautiful."
We had a wonderful time. Took our 8 year old grandson and he had a blast at the pool. They have a small waterside which was was open Friday - Sunday. We were there for four days and reserved a cabana for Saturday. Their cabanas are not air conditioned nor have a spray mist system or come with a with flat screen TV. They have an overhead fan. So don't […] expect the Las Vegas style cabanas. Quite frankly, there isn't a need for a cabana since there were plenty of lounges available if you get to the pool early enough. The food is reasonably priced. Our hotel room was very nice. We had a downstairs unit with french doors and a patio. The bathroom needs to be remodeled but it was clean. Read moreGenuine Expedia guest review
Response by The Wigwam Our guests’ comfort is always important to us and we love to know that you and your family enjoyed such a great stay. It was also a joy to find out that your grandson had so much fun at the pool. The Wigwam’s Lodge Pool water complex has a children’s pool that features a 25-foot tower with a twisting water slide and dancing water fountain play areas. Thank you so much for your review. We hope to welcome you back soon.
"Best restort in the West Valley"
I know, not saying much, but it really is a beautiful resort with a lot of family friendly amenities. I'm not much one for golf, so I really can't speak for the quality of the courses, but the food was great, the prices were great, and hanging out pool side for Mother's Day was a great plus.Genuine Hotels.com guest review
Staff were excellent, you needed anything they were at our door in five minutes. They have every activitie directions written on cards, plus they would draw out directions. The atmosphere was very relaxing, it was nice to e able to sit out on your own little patio to have coffee in the morning. I would stay there again in a heart beat. So much better […] than those high rises. Read moreGenuine Expedia guest review
Response by The Wigwam How wonderful it was for us to read your review and learn that you had such a relaxing and enjoyable stay with us. Our staff truly cares about our guests and we strive to take exceptional care of everyone. Thank you for sharing such a lovely review for The Wigwam. We hope that we can welcome you back soon.
Rooms do not look like pictureGenuine Hotels.com guest review
"Good for business travelers."
Although a bit long in the tooth, the beds are comfortable and the hotel has a certain charm. Everything worked and it was very quiet and easy to get to.Genuine Expedia guest review
Response by The Wigwam Your kind review of The Wigwam is sincerely appreciated. We’re thrilled you found our location convenient and we could provide you with everything you needed to make your time here enjoyable. We hope that we can welcome you back again soon.
"Romantic and fun for socializing"
A great resort with plenty of little romantic hideouts and alcoves. The pool was phenomenal. The staff was very friendly and the grounds were immaculate. The bars were well placed allowing for a lot of socializing and mingling. The hotel is located near several restaurants.Genuine Expedia guest review
Response by The Wigwam Thank you so much for sharing your feedback regarding your recent stay with us. We are thrilled you had such a fun and romantic experience at The Wigwam. All our associates desire to create a memorable experience for everyone. Your many kind comments regarding our property, our pool and our staff are greatly appreciated. Please visit us again soon.
They were still going through a remodel, but it was not too bothersome. I will stay there again next year when we go to spring training baseball. Great for the kids to play in the pool.Genuine Expedia guest review
Response by The Wigwam We are truly delighted that you enjoyed your stay at The Wigwam and that the remodeling did not impact your overall experience. What a wonderful compliment it is to hear that you are planning on staying with us again next year for spring training. Our resort is ideally located for guests who wish to attend the practice games at several of the area’s venues plus we offer a wide variety of amenities, such as our four pools, for a whole lot of fun before and after the game. We look forward to your return and thank you for taking the time to share your review.
Room had just been remodeled, and the fresh paint made my wife a bit nauseous. The staff moved us to another room, and offered free breakfast for the trouble. Overall a great experience at this resort.Genuine Expedia guest review
Response by The Wigwam Thank you so much for your review of The Wigwam. We are sincerely sorry that the smell of fresh paint in the first room was too much for your wife but we are very happy that our associates were able rectify the situation by moving you to another room. We’re thrilled to learn that overall you had a great experience while staying with us and hope that we can welcome you back soon.
"beautiful little getaway"
Enjoyed everything about the beautiful property. Lovely large room, very comfortable beds, great personnel in every arena. wish we could have stayed longer.Genuine Hotels.com guest review
"Great historical resort with family appeal."
I loved the hotel and grounds. Very well maintained and convenient to west Phoenix area attractions. It's an historical resort so the bathrooms keep it from being a 5 but other than that it's the little sister of the Biltmore.Genuine Expedia guest review
Response by The Wigwam Your kind review is sincerely appreciated and we are thrilled you enjoyed your stay at The Wigwam. Our hotel is located near several of the baseball spring training venues in Phoenix, making it a perfect choice for overnight accommodations when heading out to see your favorite major league baseball team practice. We were pleased to learn of your love for our hotel and its grounds and hope that we can welcome you back again soon.
Nice resort, but even though we prepaid, they charged $20 per day per room as a "resort services fee" . This was not disclosed nor were any services requested or used. The cost of the stay was misrepresented. In addition, the resort had music playing all night through speakers outside of the room, making it very difficult to sleep. Not a great expe […] rience. Read moreGenuine Hotels.com guest review
"nice, relaxing atmosphere"
enjoyed it very much, the grounds are well maintained and it is very prettyGenuine Hotels.com guest review
"garrett stay march 2013"
We would suggest that a blind covering over the door windows as light from the outdoor lighting and the early morning sunlight can keep a light sleeper awake. Other than that we had a wonderful stay at Wigwam.Genuine Expedia guest review
Response by The Wigwam Your kind review is sincerely appreciated and we are thrilled you enjoyed your stay at The Wigwam. We value all guest suggestions and will gladly forward yours to our management team. Please visit us again as it would be our pleasure to welcome you back.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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