All hotels in Lake Buena Vista, Florida, United States of America
1 room, 2 adults
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1701 W Buena Vista Dr, Lake Buena Vista, FL, 32830, United States of America, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 1,707 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.2
  • Comfort
    4.0
  • Condition
    4.1
  • Neighborhood
    4.4
5.0 / 5Outstanding
"Very clean resort and staff very friendly/helpful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
stayed from 3/8/14 to 3/12/14, visited Universal parks and Disney parks.
Genuine Expedia guest review
Other trip Mar 20, 2015
Carmen
US
3.0 / 5Good
"misc. issues"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was unable to direct us to will call to get tickets. We missed several hours trying to straighten this out even though we had confirmation numbers.
Genuine Expedia guest review
Other trip Mar 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Good Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Disney is super efficient from checking in to checking out.
Genuine Expedia guest review
Other trip Mar 18, 2015
A Traveler
US
4.0 / 5Excellent
"Very fun!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Had a great time!
Genuine Hotels.com guest review
6 night family trip Mar 7, 2015
Eric
US
3.0 / 5Good
"AllStar SPORTS"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
We were a little disappointed in our room. There was trash under the bed, hair in the bathroom and lotion smeared on the desk. Next time we go to Disney we will probably spend a little more money on our accommodations.
Genuine Hotels.com guest review
4 night family trip Mar 11, 2015
A Traveler
US
4.0 / 5Excellent
"Spring Break"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice quiet place to stay. Food was pretty good! Transportation, free parking and no resort fee made this a no brainer.
Genuine Hotels.com guest review
1 night family trip Mar 9, 2015
Ellen
US
5.0 / 5Outstanding
"No problems here!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent ! Clean, great location, great service, great facilities!
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Mario
US
5.0 / 5Outstanding
"Disney is a happy place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Disney experience was consistently perfect from checking in to the park to checking out.
Genuine Hotels.com guest review
1 night family trip Mar 10, 2015
mark
US
2.0 / 5Fair
"good location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Location and shuttle service is great. This hotel is not new, it is your basic clean room and bed.
Genuine Expedia guest review
Other trip Mar 16, 2015
Nicole
US
5.0 / 5Outstanding
"Fun little vacation."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I stayed here without kids and enjoyed our stay. Love the transportation system. Even though we didn't use the pool or most amenities, the staff and cleanliness were superb.
Genuine Expedia guest review
Other trip Mar 14, 2015
Debbie
US
4.0 / 5Excellent
"Worth the price"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel serves it's purpose, somewhere to crash while staying on site.
Genuine Hotels.com guest review
5 night romance trip Mar 4, 2015
Christina
US
5.0 / 5Outstanding
"Wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a great price for the resort. Would definitely recommend to friends and family, also I would stay again
Genuine Hotels.com guest review
2 night family trip Mar 4, 2015
Tina M
US
5.0 / 5Outstanding
"Our Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel. Was a little small but we were gone most of the day and only there to sleep really.
Genuine Hotels.com guest review
4 night romance trip Mar 4, 2015
A Traveler
US
4.0 / 5Excellent
"Nice and clean"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Rooms are about the size of a Redroof, but everything is clean and shines. I will stay here again.
Genuine Hotels.com guest review
7 night trip Feb 28, 2015
Mike
US
5.0 / 5Outstanding
"Nice location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location wonderful transportation....staying at the resort best thing I did.
Genuine Expedia guest review
Other trip Mar 9, 2015
Se-Se
US
5.0 / 5Outstanding
"Great family trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great time! Kids (ages 6 and 8) had a blast! Will definitely stay again.
Genuine Hotels.com guest review
3 night family trip Mar 4, 2015
Alysia
US
5.0 / 5Outstanding
"Walt Disney Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was great. The Magic Express from the airport excellent. Got to the hotel and the room was two beds but the staff rapidly went to work and got us a king bed. Great stuff. Buses to the parks and everything on time. Me and my wife had a great time.
Genuine Expedia guest review
Other trip Mar 8, 2015
A Traveler
US
4.0 / 5Excellent
"Quick Disney trip"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The service at check in was not what I would expect from a Disney resort. The man that checked us in didn't smile and seemed annoyed by being there. The rooms are nice for the $$$ the theme is very fun and perfect for kids. The beds are a little hard.
Genuine Hotels.com guest review
2 night romance trip Mar 3, 2015
Denise
US
3.0 / 5Good
"Disney trip"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Room service was suboptimal for a disney resort.
Genuine Hotels.com guest review
5 night family trip Mar 1, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Not a five star hotel but very nice for the price. It's great to have a less expensive option at a Disney World resort. Plus how much time are you in your room when at Disney? Clean, comfortable bed, and nice shower I'm good!
Genuine Expedia guest review
Other trip Mar 7, 2015
A Traveler
US
4.0 / 5Excellent
"A nice getaway."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Clean, nice atmosphere, very reasonable.
Genuine Hotels.com guest review
3 night romance trip Mar 2, 2015
Mark
US
3.0 / 5Good
"good value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
the room was noisy. RefrigerTor noises woke me up several times. Had to shut it off There was a crawling bug in my room No coffee pot I room
Genuine Expedia guest review
Other trip Mar 7, 2015
sue
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Nice value hotel. Basic amenities + full Disney experience.
Genuine Expedia guest review
Other trip Mar 6, 2015
A Traveler
US
5.0 / 5Outstanding
"love it"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We Stayed and we loved it so much. Great way to spend our birthday. The Room was decent and accommodating. I stayed at both sports and music now and I love them both for the price. The rooms are comfortable and have refrigerators so you really don't have to go overboard if you don't want to.
Genuine Expedia guest review
Other trip Mar 6, 2015
diva
US
3.0 / 5Good
"Great place for a so called value resort."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We have stayed a most of the Disney Resorts in Disney World since it opened. I like them all ! We always know the rooms are clean, up to date, and the room service is excellent. From the time I made the reservation until we left , everything was great. (as always)
Genuine Expedia guest review
Other trip Mar 4, 2015
dtvander
US
3.0 / 5Good
"Not the place to stay unless you go with children"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Very "thin" walls. Could hear every toilet flush.
Genuine Hotels.com guest review
3 night business trip Feb 26, 2015
Rob
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
stay was nice. hotel shows age but was great for the price.
Genuine Hotels.com guest review
4 night romance trip Feb 24, 2015
Norman
US
5.0 / 5Outstanding
"Weekend getaway with the family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was very happy with the hotel I was very clean and I can't wait to go again
Genuine Expedia guest review
Other trip Mar 2, 2015
chris
US
3.0 / 5Good
"good option for budget-conscious"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We knew we wouldn't be spending much time in the room, so we just wanted something clean & basic on the Disney property. The room had some mold showing against the ceiling that probably could have been cleaned better & it smelled a little dank. The food in the cafeteria was great! Lots of healthy options. Transportation was good. The concierge desk wasn't always super-helpful, but as usual, it depended on the mood of the person you met. I would say it was a good option for anyone on a budget who wants to be on property.
Genuine Hotels.com guest review
8 night trip with friends Feb 20, 2015
Leigh Anne
US
5.0 / 5Outstanding
"Family friendly, clean resort!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Enjoyed every moment of our stay. Shuttle to the parks were quick, plenty for our kids to do, gift shop so convenient and staff so kind! :-)
Genuine Expedia guest review
Other trip Mar 1, 2015
Tracey
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Everything is thought for kids to enjoy every moment but it offers a great place even for adults.
Genuine Expedia guest review
Other trip Feb 28, 2015
A Traveler
US
5.0 / 5Outstanding
"Brenda's 50"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was ridiculously far from the parking lot
Genuine Hotels.com guest review
1 night romance trip Feb 25, 2015
Tony
US
3.0 / 5Good
"Disappointed."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I was expecting a larger room. I booked and reserved a room with a King size bed. I got 2 double beds. Then when I got in to the room, the carpet was very worn and it was rundown more than I was expecting it to be. This is the first time I've stayed at a Disney "resort"... I was expecting it to be over the top and it by far never came close to my expectations.
Genuine Hotels.com guest review
1 night romance trip Feb 18, 2015
Mary Jo
US
5.0 / 5Outstanding
"All Star Resorts"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
a fun hotel and great value for staying within the resort
Genuine Hotels.com guest review
4 night family trip Feb 18, 2015
WILLIAM
US
1.0 / 5Poor
"Stay somewhere else"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    5.0
We have previously stayed at this hotel and it was ok. This last trip was awful...Check in took 45 min, food another 45, and even though it was super cold out there were no comforters in the room. Also, we were there for the Princess 5K and there was a scheduled power outage the morning of. Service was not what we were used to with Disney. Overall just terrible. We stayed at an Omni the next night for less $$ and it was so much nicer.
Genuine Hotels.com guest review
1 night family trip Feb 19, 2015
A Traveler
US
3.0 / 5Good
"All Star Sports Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
This is the Motel 6 of Disney Resorts. As always with Disney, the service was excellent and the room very clean. It was just a very small room without many amenities
Genuine Hotels.com guest review
1 night trip with friends Feb 19, 2015
A Traveler
US
3.0 / 5Good
"Tiny but Clean-Not What We Expected"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
the rooms are so tiny you better not be fat or you will not be able to turn around. There is no coffee in the room. The color combinations are ugly. Sprinklers are loud hitting the window at night. The towels are thin and they are skimpy with them. Pillows were lumpy. The staff is grumpy and got our Magic bracelets connected to Epcot wrong. We waited in line to get them connected, again to find out they didn't work because they had not been set up properly at the hotel, again to go to guest relations for it to be fixed and once again to finally enter the park. It was almost two hours of lines. We were given a fast pass for the park for our trouble. When we tried to use it it didn't work either. Good thing we had each other and the place was clean and beautiful. We made the most of it!
Genuine Expedia guest review
Other trip Feb 24, 2015
Disney Princess
US
5.0 / 5Outstanding
"Disney version on a Holiday Inn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My friend and I stayed here for the Disney Princess Marathon weekend. the staff was friendly and very courteous. Our room was very clean and quiet. we were able to get late checkout so I had time to shower after my run and not be a disgusting pile of sweat and stink.
Genuine Hotels.com guest review
2 night trip with friends Feb 20, 2015
A Traveler
US
4.0 / 5Excellent
"Ok, for the price.."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The wait to check in was long. The wait to check out was a hassle. I called down to check out and the front desk said the computer system was down and that I had to come to the front desk to check out. I waited in like for 20mins - then they told me the system was down and they couldn't do anything for me, but that I would automatically be checked out. I don't understand why someone couldn't have told me this on phone. Not one of the nicest hotels, but cheap and convenient and serves its purpose.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
A Traveler
US
3.0 / 5Good
"Hands-On Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The room is definitely on the lower level of all of the Disney hotels. It's a hands-on-get your food at the cafeteria-type of hotel. The only problem I had was that I asked for a king size bed and ended up with two queen beds. Also, the guard at the entrance always asked for ID even though we had access to the hotel. It held up the line to the entrance of the resort.
Genuine Hotels.com guest review
2 night family trip Feb 16, 2015
A Traveler
US
1.0 / 5Poor
"Old musty room"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    -
Smelly room, outdated furnishings, over priced, I paid almost four hundred dollars for lousy smelly room. Two nights no more
Genuine Expedia guest review
Other trip Feb 23, 2015
mandy
US
3.0 / 5Good
"great location for Disneyworld"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
a great location, easy transportation, but rather old facilities..
Genuine Hotels.com guest review
5 night family trip Feb 15, 2015
A Traveler
US
3.0 / 5Good
"Convenient for DW travelers"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The room was clean and there were no problems. The back side was very quiet.
Genuine Expedia guest review
Other trip Feb 21, 2015
A Traveler
US
4.0 / 5Excellent
"Nice but just OK for Disney"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I booked this as a last minute trip during a very busy holiday weekend. I always have high expectations for Disney because they always do things right, but their value hotels are just that,value. This hotel served its purpose of having a bed and bathroom as we spent ALL our time at the parks, but the rooms are very dated. The themed hotels are very cute and their pool is heated, which is a plus, but I felt like I was in the 90s again. The staff was great, professional and very helpful. If you are there to visit the parks, staying at one of the resorts' hotels make it convenient to travel to and from as their bus system is fast, efficient, and free. Overall, I would recommend this hotel to Disney World vacationers that are on a tighter budget. If you have a little money to spend, I'd recommend staying at one of Disney's other resorts. Otherwise, you get what you pay for when staying at the "All-Star" resorts.
Genuine Hotels.com guest review
3 night family trip Feb 13, 2015
Marimon
US
2.0 / 5Fair
"First WDW resort experience"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
This was our first time staying at a WDW resort, for the price we pretty much expected a little more. Our room was tiny, the bed size was suppose to be a king (instead we got two full size beds). By the way, the actual mattresses are extremely firm. It was extremely hard on our backs. On the brighter side, the children did love the pools. Being able to meet new friends from across the globe, and the resorts restaurant was particularly awesome (when traveling with a toddler) it was a life saver. Our especially being able to just walk to get something to eat and drink. Overall, I wish we had chosen a maybe moderate level resort. Even with its price tag, of the value resort (we may have been able to stay at the Hyatt) and would have been much more comfortable. But if itty bitty rooms with itty bitty beds and itty bitty restrooms are your thing. This might be an awesome resort for you and your family.
Genuine Hotels.com guest review
3 night family trip Feb 12, 2015
Davina
US
5.0 / 5Outstanding
"first travel by hotel.com"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Was magic
Genuine Hotels.com guest review
2 night family trip Feb 15, 2015
ORLANDO
US
2.0 / 5Fair
"all star sports resort"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Well after booking and paying in advance I was at check in for an hour and a half. Four managers later I was set. They next day I had to check in to a different room and it again took almost an hour. Every person acted like they have never checked a guest in. It was terrible! The staff was not even apologetic and never did explain what the issue was. The room was clean. The resort was tolerable but I would definitely never stay there again. (This place made me wish I would have stayed outside of Disney)
Genuine Hotels.com guest review
1 night family trip Feb 8, 2015
Mellisa
US
4.0 / 5Excellent
"Nice hotel for the price excelent"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The first day , the staff did not clean the room , also the second day they didnt. the fridge was dirty. I called to ask for a refund. The hotel is nice near disney parks. No restaurants near only 15 minutes away. Just a mcdonalds in the street. Rooms very small and bath. The beds were very confy. No breakfast or coffe.
Genuine Expedia guest review
Other trip Feb 15, 2015
santiago a
US
4.0 / 5Excellent
"Worth it for the Disney perks"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Friend's room had bedbugs which overrides almost any positive comments. Though it was nice to take advantage of the extra Magic hours and bus transportation.
Genuine Expedia guest review
Other trip Feb 14, 2015
melissa
US
4.0 / 5Excellent
"Disney magic!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great value! Rooms are clean and comfortable. Free shuttle service is quicker and more convenient than a rental car if you're visiting the parks. Breakfast and lunch are good, but avoid dinner entrees.
Genuine Hotels.com guest review
3 night family trip Jan 31, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews