All hotels in Lake Buena Vista, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1251 Riverside Dr, Lake Buena Vista, FL, 32830, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.3 / 5Excellent

Score breakdown (from 1,118 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Just quality all around. From Magical Express pick up, online check-in, room ready early, all the events and transportation around the area to airline check out. Easy peasy! :)
Genuine Hotels.com guest review
5 night family trip Feb 22, 2015
A Traveler
US
4.0 / 5Excellent
"Fun Disney Experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nicely updated Disney hotel with lots of fun amenities. Only complaints were the decorative bed pillows were dirty and the mattresses were very firm. Would definitely stay here again for the Disney experience and ease of getting to Disney parks. Boat ride to downtown Disney was fun too!
Genuine Hotels.com guest review
4 night family trip Feb 22, 2015
A Traveler
US
3.0 / 5Good
"Lots of trips to the car"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel was fine, it was just the location of the room. It was very far to get from the parking area and our vehicle to the room. And with 2 kids under 4, we need a lot of stuff. They did not provide any assistance to move luggage to the room either. And the main building with food, etc. was also a long way across the property.
Genuine Hotels.com guest review
4 night family trip Feb 25, 2015
April
US
2.0 / 5Fair
"Port Orleans - RIverside"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Okay, but clearly not a Disney star property. Pretty surroundings, mediocre food, uncomfortable beds.
Genuine Hotels.com guest review
3 night family trip Feb 19, 2015
Carol
US
5.0 / 5Outstanding
"Quiet, beautiful, "Gone with the Wind" resort"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Absolutely loved the Port Orleans Riverside. The room heat/cooling system was unworkable - constantly messing with the thermostat, which didn't actually seem to be connected to the air unit. The ambiance of the resort was phenomenal - I felt like I was at Tara from Gone with the Wind. Much preferred to lots of rooms & hallways. Very quiet, beautiful grounds. My room was cleaned fairly well, probably a long black hair from the housekeeper in the tub one night, bits of paper left on the floor, but otherwise cleaned.
Genuine Hotels.com guest review
6 night trip with friends Feb 19, 2015
Janet
US
5.0 / 5Outstanding
"This was the best Disney hotel stay and trip ever!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nancy in concierge was the best, she made our check in and everything else so easy and pleasant. The hotel was fabulous, the royal room was beautiful! Thank you Disney and Nancy for making our reunion the best!
Genuine Expedia guest review
Other trip Feb 26, 2015
Cara
US
4.0 / 5Excellent
"Charming without being too themed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We took our 5 year old and we loved this hotel as much as she did. The room was cute with a princess theme, but the adults did not feel like we were in a kids room.
Genuine Expedia guest review
Other trip Feb 26, 2015
DT
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very enjoyable stay. The resort has a lot to offer and while it is a very large property it feels quaint with all of the trees and vegetation framing the units.
Genuine Expedia guest review
Other trip Feb 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Disney trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Awesome
Genuine Hotels.com guest review
1 night romance trip Feb 22, 2015
max
US
4.0 / 5Excellent
"Reasonable place for reasonable price at WDW"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nicely themed hotel, conveniently located on the WDW compound. The entire property is huge so be prepared to walk from the lobby/food court/restaurant to your building. There are multiple bus stops for just this location to give you a sense of how big this resort is. However, it was great not having to rent a car, the people were very friendly, the room was clean and comfortable. My 6 year old LOVED the pull out bed complete with alligator decoration.
Genuine Hotels.com guest review
4 night family trip Feb 10, 2015
yvonne
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a great experience! Rooms were affordable, comfortable and clean, and the staff was great! We did experience a few "hiccoughs," but they took care of everything in a quick, friendly manner.
Genuine Expedia guest review
Other trip Feb 23, 2015
A Traveler
US
5.0 / 5Outstanding
"A lot of things to do. Not far from parks."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Over all very good. Staff excellent room very clean and kept on top of things
Genuine Expedia guest review
Other trip Feb 23, 2015
grandmother
US
5.0 / 5Outstanding
"Reported to be a mid-range resort, we LOVED it."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved the lush garden setting. The entire resort is huge. We were in unit 15 which was VERY convent to parking, bus pickup, restaurants, and pool. Some of the units toward the back would be a long walk and might of given us a different opinion.
Genuine Hotels.com guest review
6 night romance trip Feb 15, 2015
ROBERT
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent property at a moderate price. Location is good to most Disney attractions. A bit spread out for some.
Genuine Expedia guest review
Other trip Feb 23, 2015
Brian
US
3.0 / 5Good
"Ok hotel, sprawling layout"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
This hotel is huge and spread out - it is very frustrating after a long day walking around in the park the last thing you want to do is walk around this gigantic labyrinth (with poorly marked buildings) in the dark looking for your room. Especially when it's a chilly weekend - the whole place is outdoors and dark.
Genuine Expedia guest review
Other trip Feb 23, 2015
sarah
US
4.0 / 5Excellent
"Port Orleans Riverside"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We have stayed before, this time the room had a wet washcloth under a bench and soap still in the tub. We do not like the magic bands as keys or as tickets, would much rather a card that fits in my wallet. Some rooms are too far from parking lot and no elevator.
Genuine Hotels.com guest review
1 night romance trip Feb 17, 2015
A Traveler
US
5.0 / 5Outstanding
"Mini Vacation At Disney"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were only there overnight so we could join our son and family in the next room for two days at the park. We arrived at our room at 10:30 on Mon. and left at 7:30 Tues. morning. Excellent accommodations!! Would like to go back in the future.
Genuine Hotels.com guest review
1 night family trip Feb 16, 2015
Glenn
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
First time at disney with the family. Transportation was great. The hotel is very spread out and after spending all day at disney it was a lot of walking just to get on the bus or back to our room. The room were comfortable but compact. No place to put a full family luggage.
Genuine Expedia guest review
Other trip Feb 19, 2015
A Traveler
US
4.0 / 5Excellent
"Port Orleans riverside"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The resort was nice and quiet, but the room cleanliness, particularly the bathroom, could have been better.
Genuine Hotels.com guest review
5 night family trip Feb 11, 2015
Mark
US
5.0 / 5Outstanding
"Convenient Resort to Disney World Properties"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent choice for convenience to Disney Parks and Downtown Disney. The convenient bus transportation allow you to park the car and not touch it for two days. This property is also served by boat taxi. However the weather was cool and without rain curtains it was chilly.
Genuine Expedia guest review
Other trip Feb 18, 2015
Bob
US
2.0 / 5Fair
"Resort Hotel at Disney"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel was not what one expected for the price we paid for it. It was small, the mattresses creaked and crackled with age, and the cleaning was not what one expected. At first glance, everything looked good, but when you looked closer there was dust on the bed frames and in the corners of the bathroom.
Genuine Expedia guest review
Other trip Feb 16, 2015
Gail
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
A good place to stay at a reasonable price. Two heated pools provide a nice distraction for children. A boat was available to take guests to Downtown Disney. I don't believe any other resort offered this amenity.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Disney experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The resort was very nice excellent food choices. The rooms were large and comfortable.
Genuine Expedia guest review
Other trip Feb 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful, peaceful experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This resort lived up to everything we had heard. Clean, spacious rooms with peaceful surroundings! Nice to park the car and be able to get to everything via buses and boat from resort. Staff was wonderful and very helpful with all our question. Definitely recommend it.
Genuine Expedia guest review
Other trip Feb 15, 2015
A Traveler
US
4.0 / 5Excellent
"Nice but lumpy mattress"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
such a great choice to help you get away from the park craziness. We loved the quiet area and view from our standard room. The housekeeper was so good at making us feel at home. Mattress was hard to sleep on for my husband and there was a drainage problem in part of the resort as we walked to our room each night. We had to hold our breath it was that bad.
Genuine Expedia guest review
Other trip Feb 13, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
My wife and I went on a 4 day adult trip to Disney. We had some issues with check in, even though we requested early check in, the room wasn't ready until 4pm. We stayed in a magic room and the theme was neat and different, but it just seemed like the building was older and a little dated. In retrospect, I wish we had stayed at a luxury resort instead of going with the cheaper moderate option. If you plan on spending any time in your room and you value amenities, spend the extra cash. You will quickly realize that an extra $400 or $500 isn't much in the grand scheme of things at Disney.
Genuine Expedia guest review
Other trip Feb 12, 2015
Will
US
5.0 / 5Outstanding
"Wrist bracelets a nice feature for resort guests"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed in Building 90 in a room with a Disney princess theme. Great room for a family, especially with daughters. As requested, our room was not too far from the East Depot shuttle bus stop. Magic Kingdom buses run more frequently than the other theme parks. Wrist bracelets are a very nice feature for resort guests. You use the bracelet to open your room door, enter the park and make purchases in the resort or at the park. The charges are added to your room bill.
Genuine Hotels.com guest review
4 night romance trip Feb 5, 2015
Harvey
US
4.0 / 5Excellent
"good family accommodations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff was great, very accommodating, wasn't thrilled with dining options still would recommend highly.
Genuine Hotels.com guest review
1 night family trip Feb 5, 2015
Matthew
US
3.0 / 5Good
"The ground is beautiful."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel itself was beautiful. One staff member wasn't professional at all. He was extremely rude. I would think since he's in management, he would be welcoming. Checking in and buying the tickets there was too long. Not good when you have small kids.
Genuine Expedia guest review
Other trip Feb 11, 2015
Arabella
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
amazing!!!! Very nice like any Disney resort!!! We stayed at the royal room, the lights on The overhead were lots Of fun, the food court has good food and is not terribly expensive.
Genuine Hotels.com guest review
2 night family trip Feb 6, 2015
Domingo
US
5.0 / 5Outstanding
"Wonderful stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We vacationed here while my daughters cheer team was in competition. This was a beautiful resort, lovely walk paths by the river. Would stay here again!
Genuine Expedia guest review
Other trip Feb 9, 2015
amanda
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Room was nice , beds were okay but the little pillows needed to be bigger.. Our room had a flip down bed for our son .. He is 13 and it was big enough for him.
Genuine Expedia guest review
Other trip Feb 9, 2015
allison
US
4.0 / 5Excellent
"Family Vacation"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great family stay on Disney property!
Genuine Hotels.com guest review
8 night family trip Jan 30, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice resort. Fun pool for the kids."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great Disney resort. Moderate price but a really nice hotel. Very big with a fun pool for the kids. Bus transportation was easy to use.
Genuine Expedia guest review
Other trip Feb 8, 2015
angela
US
4.0 / 5Excellent
"Nice hotel, beautiful grounds"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
We stayed for an overnite. Able to check in early which was a nice plus. However, the room we were given although comfortable was about the last on the list as far as location, view, etc. There were several empty rooms on our floor in the same area. When we called to request relocating, there was no help.
Genuine Expedia guest review
Other trip Feb 5, 2015
Donna
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel in the Disney complex, Lake Buena Vista, Fl.
Genuine Expedia guest review
Other trip Feb 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice quiet resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Staying here at riverside for the first time we liked it. Convenient for everything! We will definitely stay here again.
Genuine Expedia guest review
Other trip Feb 4, 2015
Nancy
US
5.0 / 5Outstanding
"the best moderate resort at Disney"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very nice. highly recommend
Genuine Hotels.com guest review
3 night family trip Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great get away! Always come back to Port Orleans Riverside, love the grounds and staff Nice way to start and end your day at Walt Disney World
Genuine Expedia guest review
Other trip Feb 1, 2015
Denise
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed just one night so we're not able to see all that the hotel may offer, but it was very comfortable and clean.
Genuine Expedia guest review
Other trip Jan 31, 2015
A Traveler
US
4.0 / 5Excellent
"Worth our money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed in building 34 of Alligator Bayou at Port Orleans Riverside. It was a hike to the lobby, restaurants and the main pool. Sometimes it was better to drive our car to that area, park it and walk in. But our building was right next to the West depot bus stop, which was great. All of the employees were friendly and nice. The room was great for our family of five. And the resort was a peaceful retreat after a day at any of the Disney parks.
Genuine Hotels.com guest review
5 night family trip Jan 24, 2015
Sophia
US
3.0 / 5Good
"Disney Riverside Property"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
As others have noted, property is very large and fairly far away from Theme Parks. Walk to bus stop was almost 5 minutes from room. Room was comfortable and quiet.
Genuine Expedia guest review
Other trip Jan 31, 2015
Anne
US
3.0 / 5Good
"ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Can't just temperature therefore not able to sleep.
Genuine Hotels.com guest review
1 night trip with friends Jan 27, 2015
Sun hui
US
5.0 / 5Outstanding
"restful and peaceful resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
we enjoyed our honeymoon here at riverside. The service was excellent. To say a few things, I had money stuck in a vending machine and they immediatley gave me a refund no questions. Many requests we asked and they always tried to work with us. This is also a very restful and peaceful resort, tucked away from the hustle and bustle of the disney parks right along a beautiful river.
Genuine Hotels.com guest review
6 night romance trip Jan 21, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Friendly staff! And great atmosphere! Can't wait to come back!!
Genuine Expedia guest review
Other trip Jan 30, 2015
A Traveler
US
3.0 / 5Good
"Expected More From Disney."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel grounds are clean and well maintained as I would expect from Disney. I was disappointed in the condition of the room. The floors were not vacuumed and likely not scrubbed. I know this for sure because there was sock fuzz, strings and even a quarter on the carpeting and large pieces of dirt and dirty shoe marks on the bathroom tile. After I noticed the floors I started to check out other parts of the room and noticed the thick dust on the lights and other areas. This gave me a creepy feeling like I was staying in some cheap hotel. The room seems outdated and in need of an update. Even little things like available outlets are lacking. I know this wasn't an upscale hotel but if your reputation as a company is on the line, every Disney room should adhere to basic standards.
Genuine Expedia guest review
Other trip Jan 30, 2015
Bucky
US
4.0 / 5Excellent
"Reasonably priced disney resort hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed our stay at Riverside. We barely spent anytime there. Most of our time was spent at the theme parks, so we were happy to stay somewhere convenient to the parks with free bus service. The hotel is comfortable, rooms are clean. The staff are pleasant. If we planned on spending more time at the resort, we might book a disney resort that has more amenities, monorail to the parks and more luxurious accommodations. It was nice that we were able to take the boat to and from Downtown Disney. I would stay here again.
Genuine Expedia guest review
Other trip Jan 29, 2015
Jo
US
4.0 / 5Excellent
"Disney moderate hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Disney hotels are always nice with great service. Very convenient for all the parks. And a nice little room.
Genuine Hotels.com guest review
2 night family trip Jan 25, 2015
Megan
US
5.0 / 5Outstanding
"Our first Disney resort stay at WDW, worth the $$"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our family of 5 loved this resort. The room is not spacious, but you have plenty of other things to do here at Port Orleans. We loved the heated pool, the nightly marshmallow roast, the playground, the walking trails, and the wildlife. We used the mini-fridge to save a little on the food costs, which can escalate at the resort. Our children are already asking to go back next year!!
Genuine Hotels.com guest review
4 night family trip Jan 23, 2015
James
US
4.0 / 5Excellent
"affordable and comfortable."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed for 2 nights with my 1 year old and wife. The room was great as was the transportation system. Buses waits weren't too long due to having 4 bus depots. Food court staff was less than friendly. Everything else was great.
Genuine Hotels.com guest review
2 night family trip Jan 24, 2015
Kevin
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews