"restful and peaceful resort"
we enjoyed our honeymoon here at riverside. The service was excellent. To say a few things, I had money stuck in a vending machine and they immediatley gave me a refund no questions. Many requests we asked and they always tried to work with us. This is also a very restful and peaceful resort, tucked away from the hustle and bustle of the disney parks […] right along a beautiful river. Read moreGenuine Hotels.com guest review
"Disney moderate hotel"
Disney hotels are always nice with great service. Very convenient for all the parks. And a nice little room.Genuine Hotels.com guest review
"Our first Disney resort stay at WDW, worth the $$"
Our family of 5 loved this resort. The room is not spacious, but you have plenty of other things to do here at Port Orleans. We loved the heated pool, the nightly marshmallow roast, the playground, the walking trails, and the wildlife. We used the mini-fridge to save a little on the food costs, which can escalate at the resort. Our children are already […] asking to go back next year!! Read moreGenuine Hotels.com guest review
"affordable and comfortable."
Stayed for 2 nights with my 1 year old and wife. The room was great as was the transportation system. Buses waits weren't too long due to having 4 bus depots. Food court staff was less than friendly. Everything else was great.Genuine Hotels.com guest review
Beautiful grounds. Rooms are small and bathroom is tiny, but who spends time in their room at Disney? As others have said, they sure could spend more money on better TP, and it would be nice to offer lotion in their bath products. Breakfast scene is a bit chaotic.Genuine Hotels.com guest review
"Nice place with reasonable price."
Nice place to stay, but I don't like it that the toilet is so loud when it flushes and you can also hear the flushes from other rooms. Woke me up in the middle of the night when someone uses the toilet. Also, the hallway/walkway is along the perimeter of the building and people can see inside the room if you don't close the blinds. The hotel location […] is convenient and the surrounding is beautiful. Read moreGenuine Hotels.com guest review
Wow this is a great resort! So much to do, from the horse and carriage rides to the included ferry boat rides to Downtown Disney, you will wish you had more days. The restaurant is delicious too. Note that all rooms have been revamped, which was a pleasant surprise! Great pool with a fun slide plus lifeguards. We will be back!Genuine Hotels.com guest review
"Quick and fun vacation"
Overall,We enjoyed our stay on rhis hotelGenuine Hotels.com guest review
"Excellent resort very close to disney theme park!"
Excellent resort close to disney theme park! Room was clean and had all the standard amenities. Our family of 5 was comfortable for a 2 night stay but would suggest a larger room for a longer duration . Pools temperature was warmer and larger than expected. Great resort!Genuine Hotels.com guest review
"Excellent Moderate Resort at Disney"
Room was excellent. If I had to say anything it would be that my girlfriend was sick the morning of our departure and it took multiple calls and people to finally get a later checkout. I do understand how busy they were though. And because its a moderate resort at Disney you have to walk to get to thw lobby and bus stops. Other than that had a great […] stay! Read moreGenuine Hotels.com guest review
"Very nice Disney World location"
Very pleasant stay although you are definitely a Disney captive, but we thought it was totally worth it. I would recommend taking a walk around the grounds. The distances are not as a great as some say, unless you're dragging around a bunch of luggage.Genuine Hotels.com guest review
I booked online what I thought was a room with 2 beds and a pull out sofa from what the description said. When we got there we were put in rooms with no couch ,at that time we asked for a cot the told us they all were being used! The next day we asked for one and were told they dont even have them any more and they would try and move us. When they finally […] got us new rooms no one helped with bags I roamed the resort for a good part of an hour looking for the new room,asking for help and such.... to no avail noone could help me find the bulding and help with bags. At this time i was sick and and getting worse .I was very disapointed at the service and they way the whole situation was handled They also dont monitor the hot tub.. it was loaded with little kids you couldnt even get near it! Read moreGenuine Expedia guest review
"Family Disney Adventure"
Beautiful outdoor scenery, walking trails, and landscaping. Great to have bus and boat transportation from riverside to parks and almost everywhere. The wrist bands were awesome for billing and park fast pass. Looking to return soon. Thanks for making a great event.Genuine Hotels.com guest review
Accommodations were nice. Pools were clean and kids loved them. The room was quite a hike from the reception area. The food was average at best.Genuine Hotels.com guest review
Port Orleans was a very clean and well maintained hotel. Nicole was our check in hostess and she was delightful. The previous night we stayed at Disney All Stars and it wasn't well maintained at all.Genuine Expedia guest review
First of all we are not a super gung-ho Disney family. We have two kids aged 5 and 8 and were going to be in the area so we thought we would visit the theme park. We were very happy with our choice to stay at Port Orleans - Riverside and pleasantly surprised at how much we enjoyed our stay. The grounds are spectacular and the bus system made going back […] and forth to the Magic Kingdom simple. We returned for swimming and naps each day so being close by makes a difference. We also like taking the free boat to downtown Disney. My kids later confirmed that they liked the "royal rooms" but the adults felt they didn't match the Orleans theme of the resort and were a bit weird. Check the room interior fotos before you go to see if it works for your family. We booked using hotels.com and felt we got the very best rate. I would call the resort before you arrive to ensure that they have all your party members names and ages as this information didn't transfer over. Normally this wouldn't be a big deal but at a Disney resort you receive personalized "magic bands." It took a while but we got it all worked out. Read moreGenuine Hotels.com guest review
"Worst hotel for the money we paid"
Will never stay at any Disney hotel. This hotel is so far away from everything. They didn't even clean our room the first day after we got back at 11pm. I called them, waited for 40 mins for them to send some clean towers, nothing happened, called the front desk back, he was useless. Seriously, you choose disney hotel for the magic stay, there is nothing […] magic about it. They run it like a motel. Read moreGenuine Expedia guest review
"Affordable hotel with great views"
Great location,& facilities. Room could be better clean, found dust on table and crumbs on floor. Besides that had a great time at this resort.Genuine Hotels.com guest review
If your goal is only disney parks, stay at other hotels like pop century or all stars, u could save some $ for food. Regardless of which hotel u stay, u still need to take the disney transportation to the parks. I chose this one in the thought that it was next to the park, but it was not.Genuine Expedia guest review
Convenient location. No more than a 15-20 minute bus ride to all parks. Closest to Epcot. Hotel staff amazing. Housekeeping very attentive and efficient. Hotel food selections average. Moderately priced. We went to Disney in the winter and found the pool to be very shady. Could not find a nice spot to sit in the sun. The pool itself is on the sun. This […] is probably fine for the summer when the sun is very hot. Read moreGenuine Expedia guest review
"Worst "Resort" Ever"
This was the worst "resort" we have ever stayed at. Service is a joke. They don't vacuum or even leave new soap in the room. We were supposed to have two queen beds and a rollaway and we ended up with two double beds and barely enough room to turn around. This is NOT a resort. It is a hotel with the name "resort" and cheap hotel at that.Genuine Hotels.com guest review
Enjoyed our stay. The room was very nice. The only thing I would add is some outside comfortable seating to relax in between park trips. Maybe somewhere to read a good book oitsideGenuine Hotels.com guest review
The staff was Magical in every way!!! Our room was very comfortable and clean. We were lucky to be very close to a bus stop!Genuine Hotels.com guest review
Wonderful for a family of five (there aren't many who can accommodate us). Lovely people - wonderful experience.Genuine Expedia guest review
"Nice hotel, better than I expected from pictures!"
Very nice decor, matching Princess and the Frog. Extra murphy bed was a nice surprise! Plenty of room for family of five, I just wish the play yard had been delivered like I asked. Once we mentioned it, it was received in less than 2 hours. Bathroom had strange urine smell first day, which led me to believe it had not been cleaned. Smell was not there […] the next day, after returning from park. The buses to the park were not great at this location. Either too full, or just didn't show after 45 min of waiting. Normally should be 20-30 min. Plan on going to the east location or west for pick up. North seems to be the last stop and I think this is why buses were always too full. Read moreGenuine Expedia guest review
"Treat at Disney"
I am part of O Town Sound Chorus and we were singing at Port Orleans French Quarter at 7:30 a.m. on the 16th of Dec. I live about 2 hours away and decided to spend the day before at Epcot with a friend and we stayed there that night so I was right there to sing in the morning. Everything was wonderful and I would definitely stay at the Port Orleans […] Riverside again. It would have been nice though if there was room service of some sort. We had to check in, drive to our room and then drive back to the main building to eat dinner. And a cast member there to help find the right bungalow, room and to help with our luggage would have also been nice. Read moreGenuine Expedia guest review
"Always a pleasure."
We've visited at Port Orleans Riverside several times over the years and we have always had an enjoyable stay. This visit was no exception. Port Orleans Riverside resort is a great value and a consistently positive experience. We've paid a lot more to stay in other Disney Resort hotels and, on several occasions, have been less satisfied with our experiences […] there than at Port Orleans. To us, this is the most beautiful of all the Disney resorts. Staff was wonderful and rooms and grounds were spotless. Boatride to Downtown Disney is always a plus, as well. Read moreGenuine Hotels.com guest review
"Nice place.quiet and clean."
We had a great time. Staff wasn't overly helpful with luggage or welcoming, but we still had a great time.Genuine Expedia guest review
This hotel is exactly the same as it has been for at least the last 13 years. Disney has done a fine job maintaining the facilities in most ways, but is severely lacking on the most important aspect of a hotel - the beds. We stayed in the Magnolia Bend section, which is a comfortable walk to the main building, and both of the beds in our room were sagging […] where people would sleep. My daughter commented, "when you climb up to the middle it's not too bad." It is unacceptable for a hotel in this price bracket to have worn out, inner spring mattresses with no padding at all. Although the pool is nice, staff is friendly and grounds are clean, we will not stay here again. Read moreGenuine Expedia guest review
"Nice hotel close to Downtown Disney"
Pleasant hotel with water transportation to Downtown Disney. Some buildings mean a long walk to bus stops. Check room location if you have physical problems.Genuine Expedia guest review
"Never tire of staying at the Riverside."
Always enjoy the Riverside. The water and boat service really enhance the stay.Genuine Expedia guest review
Very pleasant stay. Staff was excellent.Genuine Expedia guest review
probably about my 15th time staying at Port Orleans Riverside so u know how I feel about hotel great service, great grounds, and very convenientGenuine Hotels.com guest review
"Fabulous Riverside Experience!"
My husband and I surprised our three kids (11, 9 and 1) with a trip to Disney and opted to stay at Port Orleans Riverside- and are so glad we did!!! The kids loved the pools and eating areas and arcade; we loved the convenience of boat to downtown Disney and buses (never a longer wait than 10 minutes) to all parks. The grounds are beautiful and well […] kept; all staff super friendly and curteous! We definitely will be paying another visit! Read moreGenuine Expedia guest review
We WILL recommend this resort to anyone going to Disney World! It's worth staying an extra day just to enjoy the resort and its amenities. As expensive as eating at Disney can get, families can eat any wholesome and delicious meal at Riverside for very reasonable prices. We will always stay at Riverside!Genuine Expedia guest review
"Clean, comfortable Disney Resort"
Comfortable, clean Disney resort. Mid level Disney hotel, very quiet and not worn out in the room. Nice fold away sleeper bed for younger kids and decent pools in close proximity to each cluster of rooms. Bathroom was small, but able to stretch out in rest of room.Genuine Hotels.com guest review
"Not worth the cost"
Room was too small for a 4 person family. Buildings weren't labeled so it was hard to find your room. And I mean EVERY time you returned to the room it was hard to find. While this may have been a good option 10-20 years ago, there are now so many other better options for less money.Genuine Hotels.com guest review
Great feel of New OrleansGenuine Hotels.com guest review
"Set in the beautiful Princess and the Frog Bayou"
The hotel facility is set in the beautiful Princess and the Frog Bayou. The landscape and Antebellum style hotel building mansions were absolutely out of this world gorgeous. Perfectly manicured gardens and very tranquil. Our room decor, allegorical to the Princess Tiana story, was lovely and unexpected. Full of details and whimsy.Genuine Expedia guest review
Beauties of nature surround a nice variety of outdoor activity opportunities. Internal transportation system quite efficient. Extremely well-maintained, orderly. Employees outstanding!Genuine Expedia guest review
"Nice hotel with one hiccup"
Overall we were pleased with our stay at Port Orleans Riverside. Our room was in a great location on the property. We were only 5 minutes from the lobby, restaurant and the boat dock. We were close to the bus stop as well. The quick service restaurant was ok. it was nice being able to take the boat service to Downtown Disney. Now for our COMPLAINT.....when […] leaving we were scheduled to check our luggage and print our boarding passes at the hotel. We even went the day before to check with the staff to see what time we needed to be there to check our bags and get our boarding passes and they told us that we needed to be there at 5:40 am and they would take care of everything. We felt good with their reassurance that it would be all done there. We arrived at the hotel airline check in desk at 5:40 and there was no one there. The check in desk was closed. I went to the front desk and asked to two ladies working why there was no one working the airline check Ina do I got an answer of "we don't know why they are not there you will have to take your luggage and check in at the airport." The concierge was not even working that morning. This was very frustrating because the whole point of having that service is to keep from having the hassle of dragging luggage through the airport and then having to wait in line to get boarding passes. Port Orleans French Quarter and Old Key West had there airline check in desk working that morning. Super frustrating! Read moreGenuine Expedia guest review
Quaint hotel. Very helpful staff. Very sprawling if small kids at night, far from lobby if in distant buildings.Genuine Expedia guest review
We had a wonderful stay at the Port Orleans Riverside. There was free parking very close to our room, which was nice after a long day in the park. We could drive up and be in the room without a long walk or elevator ride. The grounds are beautifully landscaped - it really looks like Louisiana instead of Florida. We were upgraded to a Royal room, which […] was beautiful. There is ferry service to Downtown Disney. It took a bit of time (around 40 minutes at the most) to get there, but was much better than having to park at Downtown Disney. We drove to all of the parks, with about 20 minutes drive to each park. Parking in the lots is free if you are staying in a Disney hotel, so that saves $17 a day on parking. This more than paid for the rental car. There is a fridge in the room, and a small safe (not big enough for a laptop). We had a wonderful stay. Read moreGenuine Hotels.com guest review
"Beautiful and quiet"
The hotel grounds are beautiful. It was nice to be able to take our daughters for nice relaxing walks along the river after a long day in the parks. The royal rooms are beautiful and our daughters loved all the little details. Everything was very clean and beds were comfortable. Boatwright's dining hall has great food and the cafeteria conveniently […] has a tv tuned to the Disney channel which helped our fidgety toddlers await their food. We really enjoyed our stay here. We would absolutely recommend this hotel to everyone. Read moreGenuine Expedia guest review
"Alligator Bayou at Port Orleans"
The staff made us very comfortable and met our needs for directions and other requests. While our room was comfortable the dining facility required that we use our car to get to the restaurant and that was inconvenient in the day of needing to return to our room prior to going to Disney Park. It was a beautiful setting though and provided privacy during […] our stay. Read moreGenuine Expedia guest review
"Elegant and warm."
I just found everything with my stay in Riverside close to my best dream. Too many hotels don't meet my standards. I felt like I should walk around in a suit instead of casual. A lot of thought went into this hotel and that's why I am impressed. When ever I stay at any other hotel, I will compare it to this one. ..............Stephen J.Genuine Expedia guest review
"Nice hotel with good bus service"
Good bus to parks. Very nice pool and landscapingGenuine Expedia guest review
Liked the property but it is a long walk to the food court deoending on what building you were in. You have to take a bus or drive to Port Orleans to get the beignets. They have gluten free ones and my husband was happy about that! It.Genuine Expedia guest review
"Hotel is great"
Rooms are good. Just check the sheets. Everyone is pleasant. Centralized to downtown disney. Is an ideal place to stay.Genuine Expedia guest review
Great place to stay, one of our favorites when staying on Disnet property.Genuine Expedia guest review
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