"Great Hotel so convienent location"
Spent 4 night there.Genuine Expedia guest review
Shower head sprayed water onto floor, bath door warped, veneer lifted. Room decor was dated, cereal & partial container under chair when arrived. Breakfast service & food horrible.Genuine Expedia guest review
When we made our reservations we asked for early morning check in for the bride so she could get ready at the hotel. The day before we checked in we confirmed everything so we would not have any problems the day of the wedding, and was given the room number. Day of the wedding the room was not ready for us and had to wait 45 minutes for them to locate […] another room for us. the room was to have been an upgraded room due to out inconvience but this di not happen. The rooms are no different than stay at a Holiday INN. Read moreGenuine Expedia guest review
Location, service and ambiance were great. Loved this hotel...and I am picky;)Genuine Hotels.com guest review
After staying here, I will never stay anywhere else while visiting Disney World. The convenience of the monorail, a 24 hour quick serve restaurant, beach, pools, beautiful grounds, view of Cinderella's castle, and the staff were all fantastic.Genuine Expedia guest review
Magical!!!Genuine Hotels.com guest review
"Worth every penny I spent!"
Each afternoon, when we returned to our hotel for a break, a pianist who literally looked like Prince Charming or a 12 piece Big Band orchestra was playing in the massive yet cozy lobby. Our 3 1/2 year old granddaughter, along with other similarly dressed princesses, would twirl around the floor as we rested on the sofas, admiring the 10 foot high homemade […] gingerbread house and poinsettias placed for Christmas and sipping wine. We truly felt welcomed home each time we came through the doors. The service was impeccable. When my husband got sick in the middle of the night, the attendant at the front desk even opened the gift shop for me to get some medicine. Their snack bar, which also offered a fabulous morning buffet, was open 24/7 to accommodate our late arrival after enjoying "extra hours in the park for resort guests." From another restaurant and our balcony, we were able to watch the fireworks over the castle in Magic Kingdom with music piped in at the Grand Floridian. We'll definitely stay here again! Read moreGenuine Hotels.com guest review
"Great Disney Trip"
We love staying at the Grand Floridian and this time coordinated the trip with friends. Upon check-in the hotel staff was able to not only accommodate our request for being in the same building, but they managed to get us into adjoining rooms so that our kids could spend even more time together. Plus, as we were running late for a breakfast next door […] at the Polynesian, a staff member offered to give us a ride in their golf cart so that we could get to breakfast on time. Overall the staff was friendly and hospitable, and the rooms were clean, convenient and spacious. Read moreGenuine Expedia guest review
What a great trip and very nice hotel, we would use the Grand Floridian again it was wonderful!Genuine Hotels.com guest review
Great location with a short boat ride to the Magic kingdom. First room that we were given had moldy smell, but staff moved us. Wallpaper in bathroom coming off the wall. Still a great vacation.Genuine Expedia guest review
"Love this hotel."
The staff is fantastic - went above and beyond several times to help with reservations and special requests. The grounds are well maintained, open, and elegant, which we appreciated as adult visitors. The proximity to Magic Kingdom also a plus.Genuine Expedia guest review
Convenient and easy to get around. Great restaurants.Genuine Expedia guest review
Best resort for a stay at Disney...worth the $!Genuine Hotels.com guest review
I love Disney but feel they are starting to sit on their laurels. The Grand Floridian is in need of upgrading: wallpaper, carpets, beds. Even though we stayed in the concierge suite & paid an enormous amount of $, they still made you feel like you needed to tip for room cleaning, porter, transportation etc. I've stayed in much less pricier places where […] tipping was not allowed & the service was every bit as good. Read moreGenuine Hotels.com guest review
Paid $550/night for a tiny, dated room. If this is the best Disney has to offer than I'm not a fan. The room was dated, the couch stained and the furnishings worn. Time for a major renovation here (which guest services told me is in the works for next year). The restaurants are run down as well and the food really sub-standard for the price you pay. […] Shame on Disney, they should do a better job and offer quality. I will say the pool areas were nice, esp. the children's pool and waterslide. Everything else....... not impressed. Read moreGenuine Expedia guest review
"Will not stay ever there"
The hotel building was amazing and pool area was amazing too, the services was really disappointing as there are no waters at the room and when we called the room service and order waters and they bring it after almost an hour, we asked for an hour late check out and they refuse to give us, they were not cooperative at all.Genuine Expedia guest review
Spacious rooms, good service and food. The water slide kept them busy all day.Genuine Expedia guest review
"Great location, convenience, food options"
Our family of four (2 daughters, 7 and 4) had a wonderful 4 night stay at the Floridian on our last Disney vacation. The convenience of not having to rent a car, the many wonderful (and reasonably priced) meal options both directly on the resort or at nearby Polynesian / Contemporary resorts made the experience outside the theme parks really memora […] ble. Read moreGenuine Expedia guest review
"will comback soon"
amazing place to stay Comfortable quiet have evrething you needGenuine Expedia guest review
I will definitely return to the Gran Floridian. The monorail was so convenient and the hotel was bright and beautiful and everything was handled at the hotel.Genuine Hotels.com guest review
"close to all must see sights, amazing hotel!"
The hotel was amazing. So beautiful!! We spend a few hours just walking around and taking pictures. Staff was soo friendly, always making you feel welcome. Location of the hotel is perfect. We didn't even have to leave the resort to watch fire works..The Magic Kingdom is right next to the resort so we could see the castle and fireworks that they had […] every night. It was great. Food was pricy but really good. Kids loved it and so did the adults. I could go on and on but all I wanna say is I would recommend to everyone and for sure next time we visit Disney World we would stay here again. Read moreGenuine Hotels.com guest review
"Not worth the price"
This hotel is not worth the price and the room was a bit worn and in need of updating.Genuine Expedia guest review
"Best of Disney."
Great location and fantastic staff. This is like being in the middle of Disney yet very relaxing and calm. Highly recommend. Can see fireworks from WDW and Epcot from hotel.Genuine Expedia guest review
I did not want to go to Disney because I really dislike amusement parks and fake culture (but have an 11 year old girl who really wanted to go). That said, this hotel was so beautiful and was so close to the park on the monorail I ALMOST had a good time. I will say this about Disney..they do train their staff at the park and the hotel very well. Everyone […] was very friendly and the Grand Floridian was very classy, not like some of the other ones. I would highly recommend this hotel! Read moreGenuine Expedia guest review
Close to Magic Kingdom via tram and boat. We had fun!Genuine Expedia guest review
"Grand Floridian Stay"
I will stay at this resort everytime I go to Disney. Absoultly breathtaking! Beautiful!Genuine Expedia guest review
This is the first time I have spent the money for Grand Floridian and it was worth it! Check in was quick and painless.Genuine Expedia guest review
"Comfortable place to stay."
Very comfortable place to stay for business when in the Orlando area. Especially if you want to bring wife and kids along. Has all the amenities of a high quality hotel, with a much friendlier staff and atmosphere than most places. You pay for it, but well worth it in my opinion.Genuine Expedia guest review
"Great Disney resort"
We have been here three times and each time have had a wonderful experience. Nice bonus being on the monorail.Genuine Expedia guest review
"super easy to get around parks"
the stuff is super friendly and hotel impeccably cleanGenuine Expedia guest review
Grand Floridian was spectacular accomadations could not be betterGenuine Hotels.com guest review
"Grand Floridian indeed"
It was a great stay!! The Grand Floridian is awesome, a beautiful hotel! My words would not do it justice, it has to be experienced.Genuine Hotels.com guest review
"Disney World vacation"
We had a wonderful time. The Disney property was first class!Genuine Expedia guest review
"close to everything"
Staff was outstanding. Very friendly. would definetly stay againGenuine Hotels.com guest review
"Beautiful grounds close to Magic Kingdom"
The lobby and grounds are absolutely gorgeous! The rooms are clean, spacious and attractive, although I believe overpriced. Conveniently located on the monorail for easy access to Magic Kingdom. Epcot two monorail rides away, and easy access to other parts of Disney thru bus stops in front of hotel. Magical Express to and from the airport very convenient. […] There are 2 pools my children enjoyed very much,one with a water slide, and bar to buy drinks and food. Staff very friendly and professional - whenever we'd run into staff members in elevator or wherever they would always ask how our stay was. Only downside was one night trying to come home home from Magic Kingdom thunderstorm and lightning shut down the monorail and the water transportation would not run in that weather. My daughters and I were stuck standing in the rain and lightning for 45 minutes while trying to figure out how to get home. When I asked staff member how I was going to get my special needs daughter (who was soaked, and crying) home, he just shrugged. Very frustrating, considering the price I paid for the location of this hotel. Other than that the whole experience was wonderful. Loved coming home from a long day at the parks to the band or piano player playing in the lobby.Would absolutely stay here again. Read moreGenuine Hotels.com guest review
"Great Disney hotel."
We have stayed here several times. However, this trip, several lights and television were not working properly.Genuine Expedia guest review
WE LOVE THE GRAND FLORIDIAN. THAT IS WHY WE STAY THERE. OUR ROOM DID NOT START OFF VERY GOOD. FIRST WE FOUND TOENAILS ON THE FLOOR. SECOND, OUR FRIDGE DID NOT WORK CORRECTLY AND WAS HOT. SINCE MY WIFE AND I ARE DIABETIC IT WAS CRITICAL TO KEEP INSULIN COOL. WE CALLED THEY SAID THEY DID NOT HAVE ANY MORE REFRIGERATORS. THEY PUT TWO BIG BAGS OF ICE IN […] OUR SINKS. WE CALLED AGAIN AND A NICE LADY BROUGHT US ANOTHER REFRIGATOR. SHE PUT IT IN BATHROOM. CIRCULATION PROMBLEM WITH FIRST REFRIG. THIRD, TWO DAYS INTO OUR TRIP THE FLOOR BECAME WET IN FRONT OF OUR CLOSET. WE THOUGHT THE MAID MAY HAVE SPILLED SOMETHING. THE NEXT DAY IT BECAME WETTER SO WE CALLED. SOMEONE CAME AND SAID YES IT IS WET. AFTER CALLING AGAIN, THEY SENT AN ENGINEER. AC HAD STOPPED UP AND WAS OVER FLOWING INTO OUR ROOM. FLOOR REMAINED WET THE REST OF OUR TRIP. FRONT DESK MAN WAS SYMPATHETIC TO OUR STAY AND PROBLEMS. Read moreGenuine Expedia guest review
Bathroom toilet ran all the time, maid did not clean room very well. Had trash on table. Not happy for the cost we paid. Will not stay at hotel again.Genuine Expedia guest review
Rooms need updating, especially the bathroom. Complex was gorgious but very average rooms for the price.Genuine Hotels.com guest review
Hotel is very nice, clean, but location is not worth the money, it's still far from all the parks and we still ended up getting there by car not hotel's transportation. Save some money and stay at a cheeper participating Disney world hotel.Genuine Hotels.com guest review
"Great Hotel but currently under construction."
I would commend Club attendants & staff members Jack, Kristina & Maria. At this time, the hotel is under massive construction which meant the water slide and pool was closed, inoperable. I had to stand and wait for construction to "cross" me so I could walk 3/4 of a mile to the exercise facility which they still have stationed next to the "Spa" facility. […] There was a sign that if you'd like to use a restroom you should walk back to the pool. Excuse me? So the 2 Front desk Spa attendants told me to stand and wait until an escort was available to walk me back and wait for me to use the restroom. Really nice for a customer paying 1,000's of dollars for a Club Room ! :-) No apologies from the Spa Staff for any inconvenience. Really disappointing. This was our third stay at the Grand Floridian. I used to like it. Oh well. Never know what your gonna get. Read moreGenuine Expedia guest review
"Great for the kids and very close to Magic Kingdom"
Excellent facilities. Monorail and very close to magic kingdom. They have characater breakfast for the kids and the pool is wonderful - great for kids. On the low side, the check in took forever... And the room service menu is limited. Why is it that all kids menus in America only have junk food? And then they don't know why they have an obesity problem […] in the country! Read moreGenuine Expedia guest review
"One of the best."
An excellent experience. For the first time in a long time, I felt like I was on real, no hassle, relaxing vacation.Genuine Expedia guest review
"Can't Beat It"
The staff was wondeful; the hotel was clean; the location is superb; the concierge level is well worth it!Genuine Expedia guest review
"One of the best hotels in Disney"
Beautiful hotel! Very clean! Lots of upgrading and additions currently going on. Friendly staff. Only downside..very expensive!Genuine Expedia guest review
Our bags were brought to our room only after we requested they be sent up. Our lagoon view was blocked by a tree. The concierge had all sorts of trouble booking our dinner at Disney. Then when we arrived at the restaurant, they didn't have our reservation. No one would help us get to the self-parking lot. Had to walk.Genuine Hotels.com guest review
"Great for a Disney family vacation"
A great hotel for families and younger kids. The rooms are large and have great views all around. Proximity to the Magic Kingdom makes it easy to watch the nightly fireworks. The access to the Magic Kindgdom park could not be easier - one stop away on the monorail, or use the boat for a nicer ride straight to the park entrance. The pools are designed […] for the enjoyment of the little ones - they are not too deep and the pool hours are strictly enforced, closing at 11pm sharp. Other hotels have more relaxed policies and allow for midnight swims. Read moreGenuine Expedia guest review
"Awesome experience all around!"
My wife, our 2.5 year old daughter and I recently travelled here for a family get-a-way. The whole experience was AWESOME! Great accomodations, very friendly and helpful staff and the Disney "machine" is well built and running! They have the system down and it made for a very enjoyable trip!Genuine Expedia guest review
Wow. Fabulous. All employees were wonderful.Genuine Hotels.com guest review
The hotel is too expensive for what it offers. Money is being squeezed out of everything. A simple restaurant cancellation is $10.00 per person. ITS ANNOYINGGenuine Expedia guest review
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