"will comback soon"
amazing place to stay Comfortable quiet have evrething you needGenuine Expedia guest review
I will definitely return to the Gran Floridian. The monorail was so convenient and the hotel was bright and beautiful and everything was handled at the hotel.Genuine Hotels.com guest review
"close to all must see sights, amazing hotel!"
The hotel was amazing. So beautiful!! We spend a few hours just walking around and taking pictures. Staff was soo friendly, always making you feel welcome. Location of the hotel is perfect. We didn't even have to leave the resort to watch fire works..The Magic Kingdom is right next to the resort so we could see the castle and fireworks that they had […] every night. It was great. Food was pricy but really good. Kids loved it and so did the adults. I could go on and on but all I wanna say is I would recommend to everyone and for sure next time we visit Disney World we would stay here again. Read moreGenuine Hotels.com guest review
"Not worth the price"
This hotel is not worth the price and the room was a bit worn and in need of updating.Genuine Expedia guest review
"Best of Disney."
Great location and fantastic staff. This is like being in the middle of Disney yet very relaxing and calm. Highly recommend. Can see fireworks from WDW and Epcot from hotel.Genuine Expedia guest review
I did not want to go to Disney because I really dislike amusement parks and fake culture (but have an 11 year old girl who really wanted to go). That said, this hotel was so beautiful and was so close to the park on the monorail I ALMOST had a good time. I will say this about Disney..they do train their staff at the park and the hotel very well. Everyone […] was very friendly and the Grand Floridian was very classy, not like some of the other ones. I would highly recommend this hotel! Read moreGenuine Expedia guest review
Close to Magic Kingdom via tram and boat. We had fun!Genuine Expedia guest review
"Grand Floridian Stay"
I will stay at this resort everytime I go to Disney. Absoultly breathtaking! Beautiful!Genuine Expedia guest review
This is the first time I have spent the money for Grand Floridian and it was worth it! Check in was quick and painless.Genuine Expedia guest review
"Comfortable place to stay."
Very comfortable place to stay for business when in the Orlando area. Especially if you want to bring wife and kids along. Has all the amenities of a high quality hotel, with a much friendlier staff and atmosphere than most places. You pay for it, but well worth it in my opinion.Genuine Expedia guest review
"Great Disney resort"
We have been here three times and each time have had a wonderful experience. Nice bonus being on the monorail.Genuine Expedia guest review
"super easy to get around parks"
the stuff is super friendly and hotel impeccably cleanGenuine Expedia guest review
Grand Floridian was spectacular accomadations could not be betterGenuine Hotels.com guest review
"Grand Floridian indeed"
It was a great stay!! The Grand Floridian is awesome, a beautiful hotel! My words would not do it justice, it has to be experienced.Genuine Hotels.com guest review
"Disney World vacation"
We had a wonderful time. The Disney property was first class!Genuine Expedia guest review
"close to everything"
Staff was outstanding. Very friendly. would definetly stay againGenuine Hotels.com guest review
"Beautiful grounds close to Magic Kingdom"
The lobby and grounds are absolutely gorgeous! The rooms are clean, spacious and attractive, although I believe overpriced. Conveniently located on the monorail for easy access to Magic Kingdom. Epcot two monorail rides away, and easy access to other parts of Disney thru bus stops in front of hotel. Magical Express to and from the airport very convenient. […] There are 2 pools my children enjoyed very much,one with a water slide, and bar to buy drinks and food. Staff very friendly and professional - whenever we'd run into staff members in elevator or wherever they would always ask how our stay was. Only downside was one night trying to come home home from Magic Kingdom thunderstorm and lightning shut down the monorail and the water transportation would not run in that weather. My daughters and I were stuck standing in the rain and lightning for 45 minutes while trying to figure out how to get home. When I asked staff member how I was going to get my special needs daughter (who was soaked, and crying) home, he just shrugged. Very frustrating, considering the price I paid for the location of this hotel. Other than that the whole experience was wonderful. Loved coming home from a long day at the parks to the band or piano player playing in the lobby.Would absolutely stay here again. Read moreGenuine Hotels.com guest review
"Great Disney hotel."
We have stayed here several times. However, this trip, several lights and television were not working properly.Genuine Expedia guest review
WE LOVE THE GRAND FLORIDIAN. THAT IS WHY WE STAY THERE. OUR ROOM DID NOT START OFF VERY GOOD. FIRST WE FOUND TOENAILS ON THE FLOOR. SECOND, OUR FRIDGE DID NOT WORK CORRECTLY AND WAS HOT. SINCE MY WIFE AND I ARE DIABETIC IT WAS CRITICAL TO KEEP INSULIN COOL. WE CALLED THEY SAID THEY DID NOT HAVE ANY MORE REFRIGERATORS. THEY PUT TWO BIG BAGS OF ICE IN […] OUR SINKS. WE CALLED AGAIN AND A NICE LADY BROUGHT US ANOTHER REFRIGATOR. SHE PUT IT IN BATHROOM. CIRCULATION PROMBLEM WITH FIRST REFRIG. THIRD, TWO DAYS INTO OUR TRIP THE FLOOR BECAME WET IN FRONT OF OUR CLOSET. WE THOUGHT THE MAID MAY HAVE SPILLED SOMETHING. THE NEXT DAY IT BECAME WETTER SO WE CALLED. SOMEONE CAME AND SAID YES IT IS WET. AFTER CALLING AGAIN, THEY SENT AN ENGINEER. AC HAD STOPPED UP AND WAS OVER FLOWING INTO OUR ROOM. FLOOR REMAINED WET THE REST OF OUR TRIP. FRONT DESK MAN WAS SYMPATHETIC TO OUR STAY AND PROBLEMS. Read moreGenuine Expedia guest review
Bathroom toilet ran all the time, maid did not clean room very well. Had trash on table. Not happy for the cost we paid. Will not stay at hotel again.Genuine Expedia guest review
Rooms need updating, especially the bathroom. Complex was gorgious but very average rooms for the price.Genuine Hotels.com guest review
Hotel is very nice, clean, but location is not worth the money, it's still far from all the parks and we still ended up getting there by car not hotel's transportation. Save some money and stay at a cheeper participating Disney world hotel.Genuine Hotels.com guest review
"Great Hotel but currently under construction."
I would commend Club attendants & staff members Jack, Kristina & Maria. At this time, the hotel is under massive construction which meant the water slide and pool was closed, inoperable. I had to stand and wait for construction to "cross" me so I could walk 3/4 of a mile to the exercise facility which they still have stationed next to the "Spa" facility. […] There was a sign that if you'd like to use a restroom you should walk back to the pool. Excuse me? So the 2 Front desk Spa attendants told me to stand and wait until an escort was available to walk me back and wait for me to use the restroom. Really nice for a customer paying 1,000's of dollars for a Club Room ! :-) No apologies from the Spa Staff for any inconvenience. Really disappointing. This was our third stay at the Grand Floridian. I used to like it. Oh well. Never know what your gonna get. Read moreGenuine Expedia guest review
"Great for the kids and very close to Magic Kingdom"
Excellent facilities. Monorail and very close to magic kingdom. They have characater breakfast for the kids and the pool is wonderful - great for kids. On the low side, the check in took forever... And the room service menu is limited. Why is it that all kids menus in America only have junk food? And then they don't know why they have an obesity problem […] in the country! Read moreGenuine Expedia guest review
"One of the best."
An excellent experience. For the first time in a long time, I felt like I was on real, no hassle, relaxing vacation.Genuine Expedia guest review
"Can't Beat It"
The staff was wondeful; the hotel was clean; the location is superb; the concierge level is well worth it!Genuine Expedia guest review
"One of the best hotels in Disney"
Beautiful hotel! Very clean! Lots of upgrading and additions currently going on. Friendly staff. Only downside..very expensive!Genuine Expedia guest review
Our bags were brought to our room only after we requested they be sent up. Our lagoon view was blocked by a tree. The concierge had all sorts of trouble booking our dinner at Disney. Then when we arrived at the restaurant, they didn't have our reservation. No one would help us get to the self-parking lot. Had to walk.Genuine Hotels.com guest review
"Great for a Disney family vacation"
A great hotel for families and younger kids. The rooms are large and have great views all around. Proximity to the Magic Kingdom makes it easy to watch the nightly fireworks. The access to the Magic Kindgdom park could not be easier - one stop away on the monorail, or use the boat for a nicer ride straight to the park entrance. The pools are designed […] for the enjoyment of the little ones - they are not too deep and the pool hours are strictly enforced, closing at 11pm sharp. Other hotels have more relaxed policies and allow for midnight swims. Read moreGenuine Expedia guest review
"Awesome experience all around!"
My wife, our 2.5 year old daughter and I recently travelled here for a family get-a-way. The whole experience was AWESOME! Great accomodations, very friendly and helpful staff and the Disney "machine" is well built and running! They have the system down and it made for a very enjoyable trip!Genuine Expedia guest review
Wow. Fabulous. All employees were wonderful.Genuine Hotels.com guest review
The hotel is too expensive for what it offers. Money is being squeezed out of everything. A simple restaurant cancellation is $10.00 per person. ITS ANNOYINGGenuine Expedia guest review
"Convenient to Disney"
The hotel is great. There is lots to do! As with all Disney experiences, it is very expensive for a family trip but worth every penny if you have little time and want to do a lot with the family in a small amount of time.Genuine Expedia guest review
Great hotel. Just an average room for the price, but top shelf in every other aspect. Pool construction noisy -- check before you go!Genuine Hotels.com guest review
"Superb hotel! Family friendly and worth the price"
Top class hotel! The family enjoyed the first class service as soon as we got off the Magical Express bus. Not sure if it was because we were Club Level, but we were able to check in as soon as we arrived. Highly recommend the Club Level at The Grand Floridian, we were not trapped into eating all Disney food, which can be very expensive and long lines, […] Club Level is completely worth it. Also, the Club Level is not located in the main hotel, so it was quiet and concierge is at your service pretty much all day long and are extremely helpful. Location is a tram or boat ride away from Magic Kingdom, so you can go back to your room and rest or grab a bite to eat. Would definitely recommend The Grand Floridian Hotel, it made the Disney experience Excellent! Read moreGenuine Expedia guest review
I booked a standard garden view room. I requested a marina view for free of charge and was granted the request. Staff was very friendly and helpful. Hotel was beautiful!!! Rooms were clean and comfortable. I would stay here again!!!Genuine Expedia guest review
Great location, spacious room and gracious staff made for a wonderful stay!Genuine Expedia guest review
"Perfect for our Princess getaway-three generations"
Upon arrival we were greeted and we felt right at home. Staff was very pleasant!Genuine Expedia guest review
"Great Place To Stay at Disney"
The experience was wonderful. I had a room with a balcony and a lagoon view. The staff was friendly and very helpful.Genuine Expedia guest review
"Great service recovery"
This hotel property is beautiful and well maintained. There is quite a bit of construction currently underway which can be a bit distracting when at the pool but it didn't spoil our stay. The location is great. The staff is abundant and available to address your needs. We had been at the Magic Kingdom on the Sunday before President's Day and the crowds […] were obnoxious. I am not sure how anyone could enjoy Disney World with the overcrowding we experienced. When we arrived back at the Grand Floridian, the staff asked how our day was and when we shared that it was less than optimal, they were awesome. One random note is that the staff in the main floor dining room that serve breakfast could use a makeover in their "costumes." They look very dumpy and the clothing is not very flattering. The lobby of this hotel is beautiful. The flowers on the grounds were also amazing. Read moreGenuine Hotels.com guest review
"Grand Floridian is Grand"
My mother had an unexpected health event in the Cafe restaurant of the Grand Floridan during breakfast. I can not express how wonderful all of the hotel staff were. From the manger who took the information prior to ambulance arrival to the security guard who provided my cousin and I a cab voucher to the hospital and back. They all were so kind, caring […] and efficient. I would love to give them all a big hug. On a brighter side, check in was a breeze, the grounds were lovely. Even though there was renovation in the pool area, there was no noise interfence that was problematic. No doubt because we were at the Magic Kingdom, having a wonderful time. Read moreGenuine Expedia guest review
"Bed to be improved."
overall of this hotel is good. But the bed is not that great, every time I get on and off the bed, the noise waked up my child.Genuine Expedia guest review
It was great! I absolutely loved it. The service was great and it was the best hotel experience i have had.Genuine Expedia guest review
Best Hotel to stay when visiting Walt Disney World, Orlando.Genuine Hotels.com guest review
"great hotel for a family"
Great hotel with great staff and very kid friendlyGenuine Expedia guest review
"Excellent service and accommodation"
We were upgraded to a spectacular suite, which made our stay memorable and an outstanding experience. This was despite ongoing construction at the hotel resport/spa (inner courtyard swimming pool and nearby new building construction). The level of service was superb as well and the hotel provides a number of local restaurants to choose from. A friendly […] and high quality club service that ranges from morning continental breakfast to evening cordials and desert made for a nice amenity. The hotel is also conveniently located to nearby DisneyWorld attractions. Read moreGenuine Hotels.com guest review
"Spend Less money on another Deluxe Hotel"
I DO NOT Waste my time writing reviews, but after my "experience" last week I had to and only hope someone from Disney reads and reacts to this. I splurged and spent the extra money on the Grand Floridian because I've always hoped I could stay there...This time I did and was just NOT Happy. Main pool was closed, Spa Closed, Bus Stop closed and relocated […] for 2 days, It's also a contruction site because they're building villas there. Signs all say refurbished for future use...What about this time for me? My MAIN issue was the lack of cleaning and "Customer follow thru" they had. The phone in the room did not work for 2 days (had to call for reservations and the valet from my cell) and then the bathroom. I spoke with the front desk about the phone and the Sprinker Head in the bathroom on our 3rd night of a 7 night stay. The Sprinkler head was disgusting and covered in mold (I have the pictures to prove it) I was told housekeeping would take care of it immediatly...Guess that means on our immediate departure. I would have kept complaining but got the flu and was sick on my last 2 days. For the xxx Thousands it costs to stay in a resort like this I was just let down I guess.. Read moreGenuine Expedia guest review
"Everything up to Disney perfection."
Greeted right away in Disney style. Check in with Penny was a dream. She went out of her way to find us a room that was satifactory in location. The room was beautiful. Getting to the monorail was easy. We would recommend it to anyone.Genuine Hotels.com guest review
"Can't beat location"
Common areas and grounds are beautiful. Best part of hotel is transportation to Magic Kingdom: monorail to Magic Kingdom and boat home and that's what you are paying for. The rooms are nice but of course not what you imagine for the $. This was our second stay at this hotel and our 7th trip to WDW. We have stayed at several other WDW hotels and this […] is our favorite because of the grounds and location as long as the rate works. Read moreGenuine Expedia guest review
"Very nice- expensive but worth it"
We stayed in a ground floor room with a view of the castle. At first we were disappointed with the view of the castle from the ground floor and then properly realized that the hotel was not very high anyway. First time there, not what we expected but still wonderful. The Christmas decor was gorgeous. Disney service was great. I'd go back.Genuine Expedia guest review
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