Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"French Quarter - Wonderful Ambiance/Moderate Price"
The staff and the grounds of the French Quarter were above and beyond phenomenal. Anything asked for was instantly accommodated and they even worked with a tricky series of back-to-back reservations with finesse. Gift shop was very well-stocked with a wide array of necessities at a reasonable price. The beds could be more comfortable and an in-room […] microwave would have been appreciated, however, the fridge, dual sinks, blow dryer, gratuitious coffee were all wonderful ammenities and the overall ambiance was simply delightful. We had a beautiful view of the Sassagoula River and strolling through the lushly-landscaped grounds was enchanting, day or night. I routinely used the shuttle services to the parks, employed the Bell Service to procure taxis to other Disney lodging sites and took advantage of the meal services in the Food Court and thoroughly enjoyed the entertainment provided by Elliott Dyson in the Scat Cats Lounge. It was a wonderful stay and I would gladly book reservations there again! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Best Disney Hotel"
We have stayed at a lot of disney resorts, and this was the best one. The employees in the lobby were very nice, and the resort had a lot of activities. the rooms were the same set up as most of the disney hotels, but the grounds were really nice. The boat to downtown disney was great, and ran until 11. The food court is good, and they have good live […] music at night. I would stay here next time i return to disney. Read moreGenuine Hotels.com guest review
"Great Disney experience!"
Great Disney experience! Hotel was nice. Room was spacious and bright. Staff was friendly and helpful. Only complaint was the long walk to get to the room. No matter where I parked, trying to get my 76 year old mother to the room was not easy.Genuine Expedia guest review
"Princess participant"
The resort was pleasant and convenient for our trip to run the Disney Princess Half Marathon.Genuine Expedia guest review
"A Wonderful Time"
Everyone was so nice and helpful. The room was always spotless and comfortable. The staff were very helpful when something was needed or information given. The grounds are so beautiful. The pool fabulous. The food court had great food and was kept so clean. It was nice having someone coming around and cleaning the tables between people. The Scat Cat […] lounge was wonderful with the great musician. Can't wait to visit again, Read moreGenuine Expedia guest review
The pillows were very lumpy, and had a musty smell. The beds were not comfortable. the towels were paper thin, the their were no tissues in the bathroom.Genuine Hotels.com guest review
"OK - might skip next time"
First time staying on-site. That part was good, buses to all the parks were convenient and fairly fast. Room was just a room. Nothing special. Free Wi-Fi (hard to find this info). Food was pretty bad (5 breakfast + 1 dinner) - expensive too. Was hoping to have awesome beignets, gumbo, etc. but it was below average. Muffaleta was ham and salami on bread […] (and heated). Ugh. Booked through hotels.com to get nights rewards and Discover cashback but had a snafu on check-in (name was misspelled - looks like they manually transcribed things somewhere... weird). All-in-all, I probably would not stay on property again but I don't think I'd discourage someone from trying it at least once. BTW, the line for the boat to Downtown Disney gets super busy - plan ahead around dinner time and late night coming home. Read moreGenuine Hotels.com guest review
"Port Orleans - French Quarter - friendly service"
The hotel is in a pretty setting - the staff was friendly and easy to work with. Love the convenience of the airport shuttle check-in service. Could use another restaurant...perhaps one with sit down service. Rooms were a nice size. Would definitely go back.Genuine Hotels.com guest review
"good location, good services, good price"
Quality of the staff and their service: overall, very good; one thing - the housekeeper unreasonably knocked on our door at 8:30 am on our departure day asking if we had checked out yet. Comfort of the room: the lighting is only overhead lighting which is not very good for reading, etc.; the refrigerator was loud and seemed to run endlessly. Overall, […] was a very good experience: great location, good services, good price. Read moreGenuine Expedia guest review
"Would stay at the French Quarter again"
My wife and I enjoyed our week at the French Quarter very much. We liked the option of being able to take a boat to get to Downtown Disney instead of the bus all of the time, although the Disney people certainly know how to move people around in a very efficient manner. The landscaping is superb and the buildings are well situated and very accesible. […] We would return again to the French Quarter as oppossed to the Pop Century where we stayed last year. The staff was very helpful and seemed to enjoy making sure that everyone was happy. Read moreGenuine Expedia guest review
"Somewhat diappointed"
The major problem we had is that we booked two rooms at this Hotel with a river view thru Expedia. They had moved one of us the another Hotel????? We were surprised. They ended up putting us both in the same Hotel but I did not get the room with a view as I paid for??????? Very disappointed but staff did best to suit.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"I recommend this hotel"
This hotel is very nice. It's obviously not new, but everything was immaculately clean and well maintained. The staff was beyond nice - everyone was friendly, helpful, and made our stay very comfortable. The Disney Magical Express service which transported us to from the airport to the hotel was excellent! On checkout day, we received our boarding […] passes and airline tags for our bags, delivered right to our room. All we had to do was take the bags to the airline check-in desk in the lobby 3 hours before our flight and catch the bus to the airport. Could not have been easier !!! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"wonderful experience!"
Very pleased with your hotel, the staff, the ease of getting around, and everything in general. The French Quarter atmosphere was Delightful, and we thank you!Genuine Expedia guest review
"Great Stay!"
Very clean and friendly staff.The small store in a restaurants were a nice tough. Close everything.Genuine Expedia guest review
"Great stay at the French Quarters"
Excellent location, transportation and service. The room was immaculate and food and the cocktail lounge were located close to our room. The French Quarters is within walking distance of the Riverside resort which has an excellent restaurant and cocktail lounge. You never saw any trash or debis of any kind at the resort.Genuine Expedia guest review
"French Quarter"
I was supposed to get a kiing size bed and they gave me 2 doubles. The hotel said that this was not in the reservation from expedia and that I would need to bring this up with expedia.Genuine Expedia guest review
"Disney"
Best valu in Disney. Great food court, transportation and poolsGenuine Expedia guest review
"Great hotel but a little disappointed with staff"
Overall experience was pleasant, but we were disappointed by some of the hotel staff. First of all, when we checked into our room, we found a trash can full of trash. We told that to the hotel but got no apology. Further, they were supposed to give us park tickets at the front desk upon our arrival. They forgot that obviously and told us we should get […] tickets at the concierge, which was very unfriendly and told us to pick up tickets at any park. When we went to an information center at one of the parks and asked for tickets, we were told we should have picked up the tickets at the hotel. The information center was very helpful and somehow managed to print out tickets for us. Two days later, the hotel staff phoned us to pick up tickets at the front desk. We explained what happened to them but got no apology! Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Would love to go back!"
Service was great! Asked for a room near my sister. I got it. Staff provided "insider tips" for events and future stays. Staff provided help with last minute return travel arrangements. Really made me feel like I was on a rock star vacation!Genuine Expedia guest review
"Not all that..."
The location and exterior of the hotel are beautiful. however, the rooms are small, the bathrooms smaller. Not at all what I expected from a Disney hotel. We travel to Disney often and try to stay in a differnet hotel each time... I was certainly not expecting the same experience as the luxury hotels... but seriously, the value resorts are nicer than […] this one. Very disappointed. Especially when I stepped in a large wet spot in the middle of the room... gross! I definitely do not recommend this part of Disney. Read moreGenuine Hotels.com guest review
"Orleans Hotel French Quarter"
Not enough people working the check-in desk. Traveled the week after Thanksgiving, so it wasn't very busy. Pool area very nice, and the hot tub was hot. They also allow kids in the hot tub, which is a plus for a Disney resort. If you want no-kid policies, my guess is you would not be at Disney in the first place. Loved the free riverboat rides to Orleans […] Riverside and Downtown Disney. Also, very nice to walk along the river. We spent most of our time at the Riverside resort next door. They had a nice playground for kids (with a bar for adults -- too bad the bartender was nowhere to be found). The arcade at the Riverside also had something to offer children of all ages. Rooms were clean and comfortable, though it was very hard to control the thermostat (the blower runs all the time) and the free internet advertised on Hotels.com was actually $10 per day. For cell phone users not on Verizon, be sure to bring a cell phone charger, as my phone lost its batter power very quickly looking for service. We think that Disney purposely blocks non-Verizon carriers from access inside the rooms. Read moreGenuine Hotels.com guest review
"Great Value for Money"
The Port New Ortleans French Quarter is great value for money.Genuine Hotels.com guest review
"wanted to stay longer"
I've stayed in many of Disney's Hotels and I have to say we were very impressed with the New Orleans Hotel, very satisfied with the entire staff, very friendly & the room was nicely decorated and very clean, we also liked the food at both the food court and their restaurant. I say from 1 to 10, we would rated at an 8. ThanksGenuine Expedia guest review
"Pretty Darn Happy"
Convenient like all the on-property hotels. Loved the riverboat access to Downtown Disney. Grounds were clean and pleasant. Only 1 general restaurant, but sufficient for misc meals.Genuine Expedia guest review
"TREATED LIKE ROYALTY"
When we arrived, we were personally greeted. Our room was upgraded to a river view and it was wonderful. We had a great room, the staff was friendly and eager to help and the atmosphere was fun. Will certainly return.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Fall breakers"
We enjoyed our stay at the French Quarter. The outside of the buildings were a bit dated but the insides were newly remodeled with new queen beds. The resort was quiet and my child especially enjoyed the pool and movie nights outside on the lawn. The cafeteria was very busy and noisy in the morning and we preferred just to eat in our room. I was disappointed […] in that they didn't have enough food cashiers during busy times. Our food was cold by the time we finished paying. The bus service was excellent and never had to wait long. One night we took the boat to Downtown Disney to eat supper. We tried calling ahead but they said reservations were all full. We were able to get into the Rainforest Cafe after about a 45 minute wait which gave us time to look at some shops. We ate at the Riverside cafeteria (5minute walk) a few nights and liked that better although checkout was slow there too. Read moreGenuine Expedia guest review
"Not exactly the luxury of 'Nawlins"
We stayed at this hotel for the nights of October 15th and 16th. It was a decent hotel and it's clear why it is labeled as a "moderate" hotel. I have stayed at other properties on site such as the Dolphin and the Grand Floridian. Grand, this hotel ain't but it is comfortable and the rooms are very quaint. We had a lovely corner view of the river which […] we really enjoyed. My husband was a huge fan of the ceiling fan that was in the room, as there just aren't many hotels that have them anymore. To be honest though, for the little amount of time that one actually spends in their room during one of these vacations, it was just right for us. Read moreGenuine Expedia guest review
"Great Hotel"
Had a great time at Disney World, and would stay here again without question. Staff was great, my 4 year old had a great time at the pool.Genuine Expedia guest review
"Excellent Service but you hear everything!!"
My wife and I stayed at the French Quarter last week on our annual Honeymoon. We loved the service here. Disney does service perfectly. The food was good, grounds spotless and transportation to the parks very convenient. We stayed in building six by the river. The downsides...... Uncomfortable bed and too many noises. We heard every toilet in the place […] flush, we heard coughing, showers and the A.C. unit made all sorts of ticking sounds. Disney does so many things right we can't believe they wouldn't invest in some soundproofing for their building and a comfortable bed. That being said we enjoyed our stay at Disney but would try another hotel next time. Read moreGenuine Expedia guest review
"great service"
we were only there for one day. we asked the concierge about getting tickets to the park. She saved us money by suggesting we purchase tickets to the Halloween Party at Magic Kingdom. Saved money and we had a great time.Genuine Expedia guest review
"Classic, Quaint, Perfect Relaxing Atmosphere"
Renovated since my first stay. I like the updates they have made to the room decor. The resort is exceptionally clean and the staff is exceptional. I look forward to returning at some point in the futureGenuine Expedia guest review
"Excellent resort"
Port Orleans French Quarter was an excellent resort with all amenities that one can expect at a Disney resort. This was our first stay at a Disney resort and we had selected French Quarter after reading numerous reviews of the different Disney resorts. The room was very nice and spacious enough for us with two queen beds. We were in Building 4 which […] was a recommendation we had read online in some of the reviews. This was a good recommendation as this building is close enough to the food court, lobby and to the bus stop for the transportation to the parks. The pool was probably the furthest we had to walk (about 5 mins). Food court was average but quality of food and portions were sufficient. Prices were as expected at a Disney resort. Being smaller than Riverside helped as it had shorter lines at the bus stops at the parks to get back to the resort. Buses were frequent enough (longest wait was 10-15 mins) and always had seating available. Boat service to Disney Downtown was pretty good too. We tried it on the last day of our trip there and it was a nice relaxing way to get to Downtown and back. The boat is shared by Riverside so the line was longer returning back to the resort late at night around 11 p.m. Overall, a good resort worth recommending. Read moreGenuine Expedia guest review
"Disney Resorts Rock"
The staff and resort exceeded our expectations! Our room was convenient to all resort amenities, the food court was excellent and the accomodations were awesome.Genuine Expedia guest review
Very over priced for what you got! This hotel is a nice 1970 Holiday Inn.Genuine Hotels.com guest review
"Our favorite WDW property"
The Port Orleans French Quarter is a wonderful place to stay. The Disney cast members all showed exceptional people skills throughout our recent visit. The swimming pool is the best of all the places to stay at WDW. Another plus is the transportation system of Disney that allow you to travel effectively throughout the entire park and entertainment complexes. My […] wife and I also appeciate the boat transportation to Downtown Disney and also the larger Port Orleans--Riverside. Several times we visited these other areas for meals. I encourage you to take the leap if you have never stayed on a Disney property and we have never been disappointed with the Disney's Port Orleans--French Quarter. Read moreGenuine Expedia guest review
"Everything except the room was a $220/night resort"
Don't get me wrong, I loved staying at French Quarter, but the size and layout of the rooms were exactly the same as the All-Star resorts (and the beds felt exactly as firm and unyielding too). Otherwise, the bus service was timely, the restaurants were quick and delicious, the front desk and concierge were extremely knowledgeable and helpful, and […] the exterior of the resort looked amazing! Read moreGenuine Hotels.com guest review
"Disney's hidden deal"
The Port Orleans French Quarter is a wonderful hotel on the Disney property. Buses run every 10-20 minutes to take you to the various Disney theme parks and I don't recall ever having to wait to board a different bus. Plus, there's a water taxi (free) that runs to Downtown Disney as well, which is a better option than the buses as you don't have additional […] stops. The dining hall had a decent selection of food for the various meal times, the decor was nice, the pool is lovely, and the rooms were clean and the beds comfortable. Overall, our experience was great and I would highly recommend that anyone considering staying at a Disney hotel, seriously look at Port Orleans French Quarter. Read moreGenuine Expedia guest review
"Nice Disney resort"
When we first got to the resort we had a bad experience with a front desk employee and a concierge employee which made us regret choosing this hotel, but after that everyone else was nice and the overall experience there was good. I would not stay there again, but do not regret choosing it for this trip.Genuine Expedia guest review
"Great overall"
We had a very pleasant stay and would go back. It's a very lovely place. But the only negative comment - the pillows were like a brick and uncomfortable.Genuine Expedia guest review
"Not going back"
Everything was great until a worker hit on my friend that I was there with. Granted I was in room at the time, but its kinda tacky . Put a damper on things for me. He liked it. Everything else at motel was great but i wont go back because of that.Genuine Expedia guest review
"Nice large hotel room in convenient location!"
My family stayed here after getting off a Disney Cruise. Nice large room, fun pool for the kids (very well staffed by lifeguards), and yummy food at the food court (seriously!). We used the free airline check in and transportation to the airport on departure and that was awesome as well. Would definitely stay here in the future if we can get the same […] price on Expedia. Read moreGenuine Expedia guest review
"River View Room was Great but?"
The convenience of access to Downtown Disney by Boat was great as long as you give yourself enough time. Riverside sometimes fills the boat during peak periods ( Lunch, Dinner...etc ) leaving French Quarter residents waiting at the dock. Plan ahead but overall, a Wonderful Stay !Genuine Hotels.com guest review
"Quiet"
Very nice pool for the kids. Food was good Here and somewhat affordable. Take the bus into Disney if you want speed, the boat if you want to relax. Would definitely come and stay again.Genuine Expedia guest review
"Loved it."
One of the days, we were so tired we wanted to stay in all day so we put out the "Do Not Disturb" sign on the door. When we went out late in the afternoon, the maid had left us a bag full of clean towels, soaps, toilet paper and kleenex in case we needed anything. That was a great supprise. Loved it. One of othe housekeeping staff was very gifted in […] making figures and animals out of the towels and washcloths. They were beautiful. Each new one was a beautiful supprise. Thanks. The maid service was supper. The food in the cafeteria area was okay. Not many choices. Choices never changed. The hot tub was too hot. The water taxi to Disney DownTown was great. The bus service was fine. It got lumped into Port Orleans Riverside many times (which had four stops) because Port Orleans French Quarter was so small. This was really tiring after having a long day in the parks. The room was very comfortable but could not get the temperature just right - it was either too cold or to warm. We were originally told we could request a microwave oven and when we checked in we were told there were no microwaves for in the room - only the ones in the cafeteria. A little inconvenient - my husband has medication that he has to take every day for his allergies. The stay was really great Read moreGenuine Expedia guest review
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