All hotels in Lake Buena Vista, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
2201 Orleans Dr, Lake Buena Vista, FL, 32830, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.2 / 5Excellent

Score breakdown (from 703 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.2
  • Condition
    4.3
  • Neighborhood
    4.6
5.0 / 5Outstanding
"Very relaxing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is one of the smaller disney hotels. The rooms could not have been cleaner. Beds were very comfortable. My son loved the arcade. It was great that the restaurant stayed open late since we were so tired getting in. Buy the cup for the free refills during your stay. The buses were great to take us to the parks. If you have a function or competition at ESPN world wide, you will need a car or a taxi. No problem for us. We had a car. They do not charge to park your car here everyday like some resorts. I would stay here again and recommend it to others. Very pleased with our stay.
Genuine Expedia guest review
Other trip Feb 4, 2015
Kelly
US
5.0 / 5Outstanding
"GREAT!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was lovely-room, food, staff helpfulness, everything. It is perfect Disney-and we loved it! Thanks for a wonderful few days!
Genuine Hotels.com guest review
2 night family trip Jan 30, 2015
Jennifer
US
5.0 / 5Outstanding
"port orleans"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
hotel and grounds are gorgeous staff very helpful and friendly
Genuine Hotels.com guest review
3 night romance trip Jan 28, 2015
sidney
US
4.0 / 5Excellent
"Nice hotel......to sleep ONLY!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel was very nice, as far as service, cleanliness, and comfort. The only drawback was the terrible restaurant. Steamtable selections, of poor quality, on paper plates with plastic utensils. However, prices were the same as other Disney restaurants, which means"expensive", acceptable, if the quality were there. Very disappointed that Disney would allow such a product.
Genuine Expedia guest review
Other trip Jan 31, 2015
Ken
US
5.0 / 5Outstanding
"Excellent location and value on Disney property"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My wife and I were looking to stay on Disney property and the reviews for Port Orleans, French Quarter helped us decide. We completely enjoyed the facility and the location. An excellent stay.
Genuine Expedia guest review
Other trip Jan 27, 2015
steve
US
5.0 / 5Outstanding
"Really beautiful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Really beautiful hotel. Very comfortable. Recommended.
Genuine Expedia guest review
Other trip Jan 26, 2015
Rodrigo
US
5.0 / 5Outstanding
"Great boat ride to downtown Disney"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We really enjoyed the relaxing boat ride to downtown Disney. Hotel had nice gift shop. Pool looked fun but we didn't have time to use it. Short free bus ride to Epcot. On site restaurant had nice long hours. Felt very safe. Peaceful setting. Really loved our choice of accommodations! Would definitely stay here again.
Genuine Expedia guest review
Other trip Jan 24, 2015
barb
US
4.0 / 5Excellent
"Good Times"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Decent room, food choices were okay, nothing really healthy, but not all bad options. Entertainment staff was excellent, very engaging and friendly. Pool staff was immediately on top of an incident with vomit in the pool.
Genuine Hotels.com guest review
3 night family trip Jan 19, 2015
Wendy
US
5.0 / 5Outstanding
"Excellent Resort for an Excellent Price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Gorgeous decor/theming, excellent and helpful staff, superior cleanliness, everything you would expect from a Disney property.
Genuine Expedia guest review
Other trip Jan 23, 2015
Vicki
US
4.0 / 5Excellent
"Very nice place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great hotel - I would give it a 4.5 if I could. Awesome pool, good Disney service and nice, clean rooms.
Genuine Hotels.com guest review
3 night family trip Jan 14, 2015
Brian
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Mediocre at best. Noisy and dated. Wish we stayed at the dolphin or swan. Staff were great
Genuine Expedia guest review
Other trip Jan 21, 2015
A Traveler
US
3.0 / 5Good
"Rooms are like motel rooms."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Rooms are very small. Otherwise, hotel is average. Good Disney customer service.
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Relaxing with wonderful gardens and landscaping."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The check in staff and concierge were very helpful and informative. The concierge was great dealing with a magicband issue, and linking the Florida Resident tickets I purchased at AAA to our magicbands. He made it very clear to us that we would need to go to guest services to show FL ID. The resort computer system was different than parks' system. When we went to Magic Kingdom, we found many people in guest service line, and park admission line, who were under the impression that their WDW resort had linked their tickets so they could immediately go through the admission gate. We were glad that we were adequately informed and prepared for a wait in line.
Genuine Expedia guest review
Other trip Jan 20, 2015
Cheryl
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Beds not comfortable. Could hear noises from other rooms very clearly
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Great staff and people. Limited food choices. Travel time to major attractions is longer. Not ideal for kids
Genuine Expedia guest review
Other trip Jan 18, 2015
A Traveler
US
2.0 / 5Fair
"Update The Property"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
The positives....a Disney property with shuttle and boat service and a comfortable bed. The rooms are small and dated but the bed is comfortable. The property is dated. The food at the cafe ( only one on site) is terrible and overpriced. I expected more authentic fare like Cafe Du Monde coffee. Reconstituted eggs and bad coffee. This property does cater to families. I expected more for the price.
Genuine Hotels.com guest review
2 night family trip Jan 12, 2015
Sandy
US
4.0 / 5Excellent
"Port Orleans French Quarter"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
The resort was nice and fun. The room was nothing special, actually a little disappointing for the price.
Genuine Hotels.com guest review
2 night family trip Jan 10, 2015
Andrea Sean
US
5.0 / 5Outstanding
"Comodo e ottimo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Ottima posizione per visitare i parchi. Hotel ottimo. Consiglio
Genuine Hotels.com guest review
1 night romance trip Jan 7, 2015
Guaglio
US
4.0 / 5Excellent
"Staff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Alex, the cast member that checked us in was wonderful and greeted us every day we saw him. Food court quality could be better.
Genuine Expedia guest review
Other trip Jan 3, 2015
annie
US
3.0 / 5Good
"Not worth the money"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
If you have a car, this place is not worth to stay. Room feel just like a good motel
Genuine Hotels.com guest review
2 night trip with friends Dec 30, 2014
A Traveler
US
4.0 / 5Excellent
"Holiday stay New Years"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel location and experience was perfect for our needs. Love room was comfortable and clean. We spent very little time there other than to sleep and shower. Location to the parks was good. The restaurant options gave us choice and were fairly reasonable in price. Hotel staff was agreeable and accommodating.
Genuine Expedia guest review
Other trip Jan 2, 2015
Sharon
US
5.0 / 5Outstanding
"Excellent Hotel, Ameneties and Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were pleasantly welcomed at our checkin...staff was very knowledgeable and answered all our questions. The facility had all the ameneties needed, our room was pristine, the grounds were beautiful. Transportation was wonderful. The restaurant was very convenient. Can't think of one thing not up to our expectations. We had a wonderful stay and would and will recommend it to anyone heading in that area!! Everyone was cheerful and polite. Couldn't have asked for a better place to stay. It lacked nothing. We had a wonderful time!
Genuine Expedia guest review
Other trip Dec 28, 2014
Tiny
US
4.0 / 5Excellent
"Happy enough"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Low frills room; less than I expected for the price, but convenient to Disney Parks and comfortable.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
A Traveler
US
4.0 / 5Excellent
"Very satisfied with service and quality of the hot"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
From check-in to check-out the experience was perfect. Support staff was extremely helpful and fully aware that you are there to have fun and they are there to make sure that happens. Reception staff remembered my name which always adds to the comfort level. They assisted finding the right activities for my family. Food was excellent and reasonably priced. Overall I was very satisfied with the hotel, support staff, and the quality of the room. I will recommend this hotel to friends.
Genuine Expedia guest review
Other trip Dec 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Moderate Resort"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was staying at another Disney (Deluxe DVC) resort and decided to book this resort for an extra night to extend our trip. I chose the resort due to its size, Moderate status and because a special was offered. I did not regret my choice and would definitely stay here again. It was quiet, clean, and comfortable, a New Orleans experience without all the New Orleans filth:)
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
Alan
US
3.0 / 5Good
"First time at a Disney resort"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was nice, clean, and conveniently located. The grounds were nicely kept and it had an antique vibe about it. The staff was friendly.
Genuine Hotels.com guest review
4 night family trip Dec 16, 2014
A Traveler
US
3.0 / 5Good
"Disney is losing some of its magic"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed at the hotel for three days prior to Christmas, so it was busy. The staff, normally cheerful, was not enthusiastic nor particularly friendly. When we needed to clarify how the newer band system worked, the desk attendant was condescending. We asked for a quiet room and ended up with one next to where the staff golf carts are stored. We were on the first floor and we could hear EVERYTHING from the room above us.
Genuine Expedia guest review
Other trip Dec 21, 2014
Julie
US
4.0 / 5Excellent
"Not overrun with kids = a good thing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great experience overall; only downside was getting stuck in the furthest room possible from the bus stop.
Genuine Hotels.com guest review
9 night trip with friends Nov 29, 2014
Peter
US
5.0 / 5Outstanding
"A pleasurable experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
One cannot beat the Disney experience! The hotel is convenient to everything. The short boat ride to downtown Disney makes this hotel the best for those that want to enjoy the night life of downtown Disney.. Again Disney proves 1st class!
Genuine Expedia guest review
Other trip Dec 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Disney's Port Orleans French Quarter"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had booked this specific resort from Disney and checked to see if Hotels.com could beat the rate and they could so I booked through the website. The staff at check-in was pleasant and informative. The property is beautiful. Free movies and marshmallow roasting each evening (weather permitting, of course). Rooms have two queen beds, small fridge, pod-type coffee maker, two sinks in the bathroom area. Pool has a dragon slide. It is a smaller Disney resort, so it is quite easy to maneuver - no need to wait for a bus to take you to the main building. I've never been to New Orleans, but do know you can get Beignets in New Orleans and one can get Beignets at this resort as well. We would definitely stay here again!
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Mary
US
5.0 / 5Outstanding
"Port Orleans French Qtr Fun!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful stay with our son and his family. Even damp weather didn't spoil our fun. We've stayed at Port Orleans before and it still retains all of the charm & warm atmosphere we remembered from years ago. The staff were also very gracious. Grandkids loved the pool.
Genuine Hotels.com guest review
2 night family trip Dec 7, 2014
Nancy
US
5.0 / 5Outstanding
"Great Small Disney Resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I have stayed at all different levels of Disney resorts from value to deluxe, and I think this one may be my favorite. I loved how small it was and that all amenities were within easy walking distance. It felt cozy and did not have the hustle and bustle as some of the more expensive resorts.
Genuine Expedia guest review
Other trip Dec 11, 2014
Diana
US
5.0 / 5Outstanding
"Cozy compact resort."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Just finished a 6 night stay and was very pleased with the resort. Nice and quiet. Chose French Quarter over Riverside. Only 1 bus stop at this resort compared to 4 at Riverside.
Genuine Expedia guest review
Other trip Dec 10, 2014
Avenger52
US
5.0 / 5Outstanding
"Feels Like N'awlins"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at this Port Orleans French Quarter Resort in December, 2014. The Decor in the Lobby and Registration Area, restaurant and pool area (Jesters, Masks, etc.) and all the Christmas Decorations (Ornaments on Trees, ornamental Gift packages,Wreathes etc.) were in French Quarter colors of purples and blues. At Scat Cat's Club in the afternoon there was music playing from a player piano outside the bar. On select evenings there was live entertainment. For breakfast, lunch, dinner and late night snacks there is a food court-Sassagoula Float Works- (self-serve) with many American and Creole selections. Opens early at 6 a.m. until midnight. Jackson Square Gifts & Desires is a nice Gift Shop off the Lobby. The pool has a sea serpent water slide and the Hotel offers children's activities with a Staff Instructor during the daytime. There are alligator statues along the pool walkway leading to the pool bar creating a Mardi Gras feeling. Boat ride to Port Orleans Riverside and back. Horse drawn carriage rides. Beds were comfortable, nice hot showers, free WiFi, wall safe in bathroom, mini fridge,coffee maker, iron & board, hair dryer. The Staff at the French Quarter were all friendly & very helpful. The Concierge got us our Fast Passes. They directed us to a Walgreens outside Disney property (we had a rental car) when we weren't able to purchase the proper SD card for our video camera at any Disney property stores. We definitely will return to the French Quarter again!
Genuine Expedia guest review
Other trip Dec 9, 2014
Les
US
5.0 / 5Outstanding
"So Charming!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
This resort is the perfect size and has such great details! We loved our room, it had plenty of space and everything we needed! The theming of the resort was beautiful and we loved the boat transportation to Downtown Disney! Will stay here again in the future for sure!
Genuine Expedia guest review
Other trip Dec 9, 2014
Ashley
US
4.0 / 5Excellent
"Excellent stay at Port Orleans - French Quarter"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Just got back from a 3 night stay at the Port Orleans - French Quarter resort. The resort itself is very easy to navigate and as compact as people say it is. The rooms are quiet and modestly sized. A painting crew were touching up various parts of the resort while we were there. The beds are not the best, but they are not terrible either. Same can be said for the shower head, which was the only part of the hotel that was not very good. So, to knit-pick down to that level is a good thing. The staff was very friendly and helpful. The pool and hot tub were very clean, well maintained, and well guarded by life guards. The food was also good, and not too pricey. We never had to wait more than 15 minutes for a bus to get to or from any of the parks.
Genuine Expedia guest review
Other trip Dec 9, 2014
W
US
5.0 / 5Outstanding
"A+ Resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed everything about this resort other than the bus stop. If you are headed to a disney park, you may wait 25-30mins on a bus.
Genuine Hotels.com guest review
1 night family trip Dec 6, 2014
A Traveler
US
4.0 / 5Excellent
"Good choice"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Probably the best of the moderate priced resorts. Small and easy to navigate around. Nice grounds, pool, staff excellent, rooms standard very adequate. Beds hard though, for such a nice resort they could do better on the bedding. That's my only complaint, would stay here again.
Genuine Expedia guest review
Other trip Dec 8, 2014
Dan
US
1.0 / 5Poor
"Horrible service"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
I travel a lot for business and I have stayed in numerous hotels from cheap inns to five star business hotels, but this is the first hotel where I lost my personal belongings in a room. We have these stuffed animals that my little one carries everywhere(he needs them whenever he goes to sleep), and we left them on the bed when we left the hotel early in the morning. After we returned at night, we found none of them. I searched everywhere, drawers, window sills, even a safe, underneath the bed. Found none. Desperate at 11 pm at night with my crying son, I called the front desk and was told to be transferred to "lost and found." The front desk person thought that stuffed animals were probably rolled up together with linens when the room was cleaned and and tossed to laundry. Why does it go to Lost and Found when I didn't "lose" it? Maybe I did, if no one "took" them by mistake(no acknowledgement here either). Yes, it does happen. You can lose your personal stuffs in your hotel room. At least they have a safe. We learned too late. You need to put everything into the safe. I MEAN everything. Your purse, cash, cameras, notebooks. AND if your small person is attached to a blanket for example, PUT THOSE BLANKETS IN THE SAFE! Otherwise, you will end up spending entire knight, putting your little one to sleep.
Genuine Hotels.com guest review
4 night family trip Nov 21, 2014
Kiyoung
US
5.0 / 5Outstanding
"Port Orleans is a bargain"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was clean, and the check in was smooth. An older hotel, but everything was maintained to Disney's high standards. A true value compared to several of the other Disney resorts. Shuttle to the Parks let's you park the car and relax. Also, the Disney World resort was especially pretty decorated for Christmas.
Genuine Hotels.com guest review
1 night romance trip Dec 2, 2014
Henry E.
US
1.0 / 5Poor
"Overpriced old rooms"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Old, dirty small rooms. The bathroom was as big as an airplane bathroom. The pool was decieving, it's not that big and there are no deep spots. Overpriced.
Genuine Hotels.com guest review
1 night family trip Nov 28, 2014
A Traveler
US
4.0 / 5Excellent
"great location close everything Boat to down town"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
hotel was very relaxing 1 problem the room we had needed new beds staff was great perfect hotel for small children
Genuine Expedia guest review
Other trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
"Nice Place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great stay
Genuine Hotels.com guest review
2 night family trip Nov 28, 2014
Edward
US
4.0 / 5Excellent
"Nice New Orleans Feel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
When booking my Disney trip I was looking for a nice moderate hotel in Disney. I had previously stayed at Coronado Springs and was happy with it and was apprehensive about trying a different hotel. I didn't want to try Port Orleans - French Quarter at first, I was concerned about it being to outdated. I was pleasantly pleased with my stay. They hotel has a nice theme and gives a good New Orleans vibe. The check in staff was very nice and accommodating. I stayed talking for a few minutes with the check in desk because she was so friendly. Our room was conveniently/centrally located, there is nothing worse then spending a whole day at the park and coming back to your room but still having a ten minute walk to get there! The grounds are much smaller in comparison to Coronado Spring, which I loved. The bus stop was easy accessible. The door greater was there every day to open the doors in the morning and when you came back from the park. It doesn't sound like much, but he was so warm and inviting it was nice to talk to him every day. The pool area over adorable with the big dragon. I didn't use the pool but saw at least three lifeguards on duty, which was impressive giving the size. The boat to downtown Disney was a cool experience, it was a nice ride. The food was good. Overall it was a great trip and I would definitely recommend this hotel!! I loved the vibe of the hotel and it had great atmosphere. I look forward to staying there again!
Genuine Expedia guest review
Other trip Nov 28, 2014
Danielle
US
3.0 / 5Good
"Booked on expedia"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
If you book your trip on expedia the front desk treats you like an alien. They dont know how to get your magic bands or check you in your room.
Genuine Expedia guest review
Other trip Nov 27, 2014
david
US
3.0 / 5Good
"just okay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Pretty property. Hotel was just ok though...for the price would rather stay at a hotel with nicer accommodations even if just slightly off property (it was a fifteen minute drive then a monorail to the park anyways), or pay a bit more for a nicer resort.
Genuine Expedia guest review
Other trip Nov 26, 2014
missy
US
5.0 / 5Outstanding
"Magical minus 1"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was all very Magical except for 1=one incident. On Friday 11/21 when we tried to board the Riverboat to Riverside from The French Quarter we were told we were too late but we could see people still boarding. We followed directions and as the boat pulled away the operator shouted that there would be no more boats that day! We were stunned. Even the operator of the other Riverboat heading for Downtown Disney could not believe what just happened!!! We have been coming to Disney since October 15th, 1971 when my daughter turned 2. She is now 45 and we have celebrated many occasions at Disney, this was very surprising.
Genuine Hotels.com guest review
1 night romance trip Nov 21, 2014
Mary Ann
US
2.0 / 5Fair
"Hotel rooms and food need attention"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Arrived to an unclean hotel room. I cleaned it a bit. Next morning politely asked the staff on duty to please vacuum and dust.Tip left. My room was much cleaner. I did notice the mirrors were never attended to during my stay. Tip left every morning. The hotel room was dingy with poor lighting and appeared old. Nothing updated. Very tiny bath.
Genuine Expedia guest review
Other trip Nov 22, 2014
Lina
US
5.0 / 5Outstanding
"Reasons to like Port Orleans French Quarter."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I like this hotel because of it's New Orleans city theme and it's small size for a Disney moderate hotel. It is easy to get around the hotel, doesn't have a crowded feel, and has direct transportation to Downtown Disney (which is under construction which makes getting there by car difficult) by boat. There is only one bus stop rather than the 4 or more at the other moderate resorts. Have stayed data all thee Disney moderate resorts and this has become my favorite.
Genuine Hotels.com guest review
6 night family trip Nov 12, 2014
Elizabeth
US
4.0 / 5Excellent
"Room review"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The room was very clean and looked very nice. Housekeeping did a very good job every day. Bathroom was very small. You could barely get into it to close the door. Hopefully not all rooms had bathrooms that small. The shower head we had should be replaced. It did not work well. We've stayed at Riverside before and felt it was a bit better than French Quarter.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews