All hotels in Lake Buena Vista, Florida, United States of America
1 room, 2 adults
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2201 Orleans Dr, Lake Buena Vista, FL, 32830, United States of America, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 731 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.2
  • Condition
    4.3
  • Neighborhood
    4.6
3.0 / 5Good
"Room Location"
This is second Disney trip booked through Expedia, and I wonder if that is the reason the room was at the outer edge of the resort universe both times.
Genuine Expedia guest review
Other trip Mar 16, 2015
A Traveler
US
4.0 / 5Excellent
"Get a map for directions"
I booked The Princess Tea for my granddaughter & daughter-in-law & myself. I asked the night before for directions as Tea was 9:30am the next morning. The night woman-receptionists told us to get on shuttle & go downtown--get on Monorail to Grand Floridian Hotel. DOWNTOWN SHUTTLE IS WRONG ! Paid over $400.00 and had to take same shuttle right back to Port Orleans and get a taxi. Over 30 minutes late but glad the waitress took care of us immediately at the Grand Floridian. Quite disappointing & VERY stressful. Reservation made NOV 2014 and Feb 25th, 2015 was only day we could go. I am sure Disney would not have refunded over $400.00 if we had missed the whole tea. ps..There is NO Monorail at Downtown location
Genuine Expedia guest review
Other trip Mar 13, 2015
Larry
US
4.0 / 5Excellent
"Verify ALL directions/instructions"
My mother booked The Princess Tea w/her granddaughter & my wife / night woman-receptionists told her get on shuttle & go downtown/get on Monorail to Grand Floridian Hotel. DOWNTOWN SHUTTLE IS WRONG ! Paid over $400.00 Had to take same shuttle right back to Port Orleans and get a taxi. Over 30 minutes late but glad the waitress took care of them immediately at the Grand Floridian. Quite disappointing for them and VERY stressful. Reservation made NOV 2014 and Feb 25th, 2015 was only day they could go. I am sure Disney would not have refunded over $400.00 if they had missed the whole tea. ps..There is NO Monorail at Downtown location
Genuine Expedia guest review
Other trip Mar 13, 2015
Larry
US
5.0 / 5Outstanding
"Beautiful hotel close to parks and Downtown Disney"
Great stay. Room a little dusty and beds not changed too often. Fan in bathroom could be kicked up a few notches. Staff very kind and helpful. Need more variety in restaurant but okay. Stick more clothing in store, more sizes
Genuine Expedia guest review
Other trip Mar 11, 2015
Sandra
US
5.0 / 5Outstanding
"excellent hotel"
love this hotel
Genuine Hotels.com guest review
2 night family trip Mar 6, 2015
nathaniel p
US
4.0 / 5Excellent
"charming"
The hotel has a charming New Orleans atmosphere, rooms are clean and comfortable and there is usual outstanding Disney service, always with a smile.
Genuine Hotels.com guest review
3 night romance trip Feb 28, 2015
Cynthia
US
4.0 / 5Excellent
"Kids' 1st Disney Experience"
Overall a good experience! Rooms were older, but clean. Staff was very helpful with accommodations and suggestions of which parks to visit. Food places were good and quick. It was nice to have close to the room. Transportation from hotel to Disney were good and ran regularly. This wasn't a fancy room, but we knew we would be gone most of the trip anyway. Would definitely go back!
Genuine Expedia guest review
Other trip Mar 2, 2015
Wendy
US
5.0 / 5Outstanding
"Great value"
One of the better Disney resorts for the money spent. I have stayed here often.
Genuine Expedia guest review
Other trip Mar 2, 2015
A Traveler
US
3.0 / 5Good
"Disappointed for a Disney resort hotel"
The sheets on one of the beds had not been changed with obvious recent dirty stains. The mattresses and pillows are old and uncomfortable. The "power flush" toliets are loud and can be heard when used in nearby rooms. The rest of the room was clean and satisfactory. The general areas (lobby and restaurants) are clean and nice. The staff was nice.
Genuine Expedia guest review
Other trip Mar 1, 2015
Cheryl
US
4.0 / 5Excellent
Very friendly staff, attractive hotel. After a long day in the parks, it was good to come back to
Genuine Expedia guest review
Other trip Feb 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Resort, Highly Recommend"
This is a very nice resort, not as crowded as some Disney resorts. The room was lovely. It's not a "high rise", and we enjoyed being on the ground floor. Easy access from our car, the busses to the theme parks, and the boat to Downtown Disney is a fun addition. The only "restaurant" is a walk-up and is very, very crowded at 9 a.m., but other times it works well. Fun Mardi Gras decor. Check in-check out easy, helpful, pleasant. Altogether we had a great experience and would recommend this to anyone, families or older folks like us.
Genuine Expedia guest review
Other trip Feb 26, 2015
Norma
US
5.0 / 5Outstanding
"Great Disney hotel!"
Best resort at Disney for the money. We will stay here everytime for future visits!
Genuine Hotels.com guest review
2 night romance trip Feb 20, 2015
Megan
US
5.0 / 5Outstanding
"great location and hotel!!!"
Loved this place and can't wait to go back again. Great and helpful staff, beautiful grounds and room was lovely. Only downside was the restaurant- breakfast was chaotic, long lines and noisy. Finally got breakfast to go and brought it back to the room. Bar was nice after an evening at Downtown Disney.Boat trip back and forth to DD was also lovely
Genuine Hotels.com guest review
2 night romance trip Feb 14, 2015
Stephanie
US
5.0 / 5Outstanding
"It was great"
It was great
Genuine Hotels.com guest review
6 night family trip Feb 8, 2015
William
US
5.0 / 5Outstanding
"Stay here."
Very nice hotel and very reasonable. Close to Epcot.
Genuine Hotels.com guest review
4 night family trip Feb 11, 2015
JOSEPH F
US
5.0 / 5Outstanding
"great hotel"
Wonderful stay for visit to Disney World. Enjoyed by both grandparents and parents
Genuine Expedia guest review
Other trip Feb 15, 2015
A Traveler
US
5.0 / 5Outstanding
Loved it. Seemed much more intimate and relaxing than the other resorts.
Genuine Expedia guest review
Other trip Feb 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful with comfortable beds."
We stayed for one night. The beds were so comfortable. Enough space in the room. My 5 year old daughter asked if this was a Disney hotel, though... very close to Epcot and Magic Kingdom.
Genuine Hotels.com guest review
1 night family trip Feb 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Fun, immersive, charming, adorable, friendly"
Amazing staff! Friendly and helpful. Easy transport to Epcot. Absolutely NO complaints! We'll definitely come back - and hopefully stay longer next time!
Genuine Expedia guest review
Other trip Feb 8, 2015
A Traveler
US
5.0 / 5Outstanding
"Bldg. 5 close to the main entrance and boat launch"
This was our first stay at a Disney resort. The New Orleans French Quarter was nice and clean. It needs some updating in the rooms but it was fine for the price. The beds squeaked each time we got in and out of them which was annoying. It was a good location to Downtown Disney by either the boat or buses. We didn't care for the food at the restaurant and it needed a makeover. Overall, we would stay there again.
Genuine Expedia guest review
Other trip Feb 7, 2015
A Traveler
US
3.0 / 5Good
"Tried a different resort - wish I hadn't"
I was disappointed in the food area associated with the French Quarter. The area was small and did not have much seating for the number of guests who were using the facility. I found the food service in the Riverside section better - more food choices especially for breakfast with create your own omelet. Twice a maintenance person came to my room and asked when I would be out so they could do some scheduled maintenance. This should have taken place when the room was not being used for guests.
Genuine Expedia guest review
Other trip Feb 7, 2015
A Traveler
US
2.0 / 5Fair
"Not a great place to stay without kids."
Was not what I expected. If my kids were young it would have been ok
Genuine Expedia guest review
Other trip Feb 4, 2015
chris
US
5.0 / 5Outstanding
"Very relaxing"
This is one of the smaller disney hotels. The rooms could not have been cleaner. Beds were very comfortable. My son loved the arcade. It was great that the restaurant stayed open late since we were so tired getting in. Buy the cup for the free refills during your stay. The buses were great to take us to the parks. If you have a function or competition at ESPN world wide, you will need a car or a taxi. No problem for us. We had a car. They do not charge to park your car here everyday like some resorts. I would stay here again and recommend it to others. Very pleased with our stay.
Genuine Expedia guest review
Other trip Feb 4, 2015
Kelly
US
5.0 / 5Outstanding
"GREAT!"
Everything was lovely-room, food, staff helpfulness, everything. It is perfect Disney-and we loved it! Thanks for a wonderful few days!
Genuine Hotels.com guest review
2 night family trip Jan 30, 2015
Jennifer
US
5.0 / 5Outstanding
"port orleans"
hotel and grounds are gorgeous staff very helpful and friendly
Genuine Hotels.com guest review
3 night romance trip Jan 28, 2015
sidney
US
4.0 / 5Excellent
"Nice hotel......to sleep ONLY!"
Hotel was very nice, as far as service, cleanliness, and comfort. The only drawback was the terrible restaurant. Steamtable selections, of poor quality, on paper plates with plastic utensils. However, prices were the same as other Disney restaurants, which means"expensive", acceptable, if the quality were there. Very disappointed that Disney would allow such a product.
Genuine Expedia guest review
Other trip Jan 31, 2015
Ken
US
5.0 / 5Outstanding
"Excellent location and value on Disney property"
My wife and I were looking to stay on Disney property and the reviews for Port Orleans, French Quarter helped us decide. We completely enjoyed the facility and the location. An excellent stay.
Genuine Expedia guest review
Other trip Jan 27, 2015
steve
US
5.0 / 5Outstanding
"Really beautiful hotel"
Really beautiful hotel. Very comfortable. Recommended.
Genuine Expedia guest review
Other trip Jan 26, 2015
Rodrigo
US
5.0 / 5Outstanding
"Great boat ride to downtown Disney"
We really enjoyed the relaxing boat ride to downtown Disney. Hotel had nice gift shop. Pool looked fun but we didn't have time to use it. Short free bus ride to Epcot. On site restaurant had nice long hours. Felt very safe. Peaceful setting. Really loved our choice of accommodations! Would definitely stay here again.
Genuine Expedia guest review
Other trip Jan 24, 2015
barb
US
4.0 / 5Excellent
"Good Times"
Decent room, food choices were okay, nothing really healthy, but not all bad options. Entertainment staff was excellent, very engaging and friendly. Pool staff was immediately on top of an incident with vomit in the pool.
Genuine Hotels.com guest review
3 night family trip Jan 19, 2015
Wendy
US
5.0 / 5Outstanding
"Excellent Resort for an Excellent Price"
Gorgeous decor/theming, excellent and helpful staff, superior cleanliness, everything you would expect from a Disney property.
Genuine Expedia guest review
Other trip Jan 23, 2015
Vicki
US
4.0 / 5Excellent
"Very nice place"
Great hotel - I would give it a 4.5 if I could. Awesome pool, good Disney service and nice, clean rooms.
Genuine Hotels.com guest review
3 night family trip Jan 14, 2015
Brian
US
3.0 / 5Good
Mediocre at best. Noisy and dated. Wish we stayed at the dolphin or swan. Staff were great
Genuine Expedia guest review
Other trip Jan 21, 2015
A Traveler
US
3.0 / 5Good
"Rooms are like motel rooms."
Rooms are very small. Otherwise, hotel is average. Good Disney customer service.
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Relaxing with wonderful gardens and landscaping."
The check in staff and concierge were very helpful and informative. The concierge was great dealing with a magicband issue, and linking the Florida Resident tickets I purchased at AAA to our magicbands. He made it very clear to us that we would need to go to guest services to show FL ID. The resort computer system was different than parks' system. When we went to Magic Kingdom, we found many people in guest service line, and park admission line, who were under the impression that their WDW resort had linked their tickets so they could immediately go through the admission gate. We were glad that we were adequately informed and prepared for a wait in line.
Genuine Expedia guest review
Other trip Jan 20, 2015
Cheryl
US
3.0 / 5Good
Beds not comfortable. Could hear noises from other rooms very clearly
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
5.0 / 5Outstanding
Great staff and people. Limited food choices. Travel time to major attractions is longer. Not ideal for kids
Genuine Expedia guest review
Other trip Jan 18, 2015
A Traveler
US
2.0 / 5Fair
"Update The Property"
The positives....a Disney property with shuttle and boat service and a comfortable bed. The rooms are small and dated but the bed is comfortable. The property is dated. The food at the cafe ( only one on site) is terrible and overpriced. I expected more authentic fare like Cafe Du Monde coffee. Reconstituted eggs and bad coffee. This property does cater to families. I expected more for the price.
Genuine Hotels.com guest review
2 night family trip Jan 12, 2015
Sandy
US
4.0 / 5Excellent
"Port Orleans French Quarter"
The resort was nice and fun. The room was nothing special, actually a little disappointing for the price.
Genuine Hotels.com guest review
2 night family trip Jan 10, 2015
Andrea Sean
US
5.0 / 5Outstanding
"Comodo e ottimo"
Ottima posizione per visitare i parchi. Hotel ottimo. Consiglio
Genuine Hotels.com guest review
1 night romance trip Jan 7, 2015
Guaglio
US
4.0 / 5Excellent
"Staff"
Alex, the cast member that checked us in was wonderful and greeted us every day we saw him. Food court quality could be better.
Genuine Expedia guest review
Other trip Jan 3, 2015
annie
US
3.0 / 5Good
"Not worth the money"
If you have a car, this place is not worth to stay. Room feel just like a good motel
Genuine Hotels.com guest review
2 night trip with friends Dec 30, 2014
A Traveler
US
4.0 / 5Excellent
"Holiday stay New Years"
The hotel location and experience was perfect for our needs. Love room was comfortable and clean. We spent very little time there other than to sleep and shower. Location to the parks was good. The restaurant options gave us choice and were fairly reasonable in price. Hotel staff was agreeable and accommodating.
Genuine Expedia guest review
Other trip Jan 2, 2015
Sharon
US
5.0 / 5Outstanding
"Excellent Hotel, Ameneties and Staff"
We were pleasantly welcomed at our checkin...staff was very knowledgeable and answered all our questions. The facility had all the ameneties needed, our room was pristine, the grounds were beautiful. Transportation was wonderful. The restaurant was very convenient. Can't think of one thing not up to our expectations. We had a wonderful stay and would and will recommend it to anyone heading in that area!! Everyone was cheerful and polite. Couldn't have asked for a better place to stay. It lacked nothing. We had a wonderful time!
Genuine Expedia guest review
Other trip Dec 28, 2014
Tiny
US
4.0 / 5Excellent
"Happy enough"
Low frills room; less than I expected for the price, but convenient to Disney Parks and comfortable.
Genuine Hotels.com guest review
2 night family trip Dec 24, 2014
A Traveler
US
4.0 / 5Excellent
"Very satisfied with service and quality of the hot"
From check-in to check-out the experience was perfect. Support staff was extremely helpful and fully aware that you are there to have fun and they are there to make sure that happens. Reception staff remembered my name which always adds to the comfort level. They assisted finding the right activities for my family. Food was excellent and reasonably priced. Overall I was very satisfied with the hotel, support staff, and the quality of the room. I will recommend this hotel to friends.
Genuine Expedia guest review
Other trip Dec 25, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Moderate Resort"
Was staying at another Disney (Deluxe DVC) resort and decided to book this resort for an extra night to extend our trip. I chose the resort due to its size, Moderate status and because a special was offered. I did not regret my choice and would definitely stay here again. It was quiet, clean, and comfortable, a New Orleans experience without all the New Orleans filth:)
Genuine Hotels.com guest review
1 night family trip Dec 20, 2014
Alan
US
3.0 / 5Good
"First time at a Disney resort"
The hotel was nice, clean, and conveniently located. The grounds were nicely kept and it had an antique vibe about it. The staff was friendly.
Genuine Hotels.com guest review
4 night family trip Dec 16, 2014
A Traveler
US
3.0 / 5Good
"Disney is losing some of its magic"
Stayed at the hotel for three days prior to Christmas, so it was busy. The staff, normally cheerful, was not enthusiastic nor particularly friendly. When we needed to clarify how the newer band system worked, the desk attendant was condescending. We asked for a quiet room and ended up with one next to where the staff golf carts are stored. We were on the first floor and we could hear EVERYTHING from the room above us.
Genuine Expedia guest review
Other trip Dec 21, 2014
Julie
US
4.0 / 5Excellent
"Not overrun with kids = a good thing"
Great experience overall; only downside was getting stuck in the furthest room possible from the bus stop.
Genuine Hotels.com guest review
9 night trip with friends Nov 29, 2014
Peter
US
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