"how desperate are you?"
Sad to see this formerly-nice property deteriorate into such condition. Look anywhere around to see a lack of maintenance and/or shoddy repairs. Thankfully, I didn't see any bugs or rodents during my stay, but if you expect nice surroundings and a well-maintained property, best to look elsewhere.Genuine Hotels.com guest review
"Good deal for the price"
We liked the setup of the hotel. It kind of felt like an apartment complex. I think everything would have been great if our room hadn't smelled like smoke. I know it's a smoke free hotel, but it was obvious that people had been smoking there at some point in the past. I feel like for $50 you can't expect all that much, and that considered, it was perfect […] for what we needed. We would stay there again, but would make sure to ask them for a room that had no remnants of smoke. Read moreGenuine Hotels.com guest review
"Items in room missing or broke"
Asked for first floor room with 2 beds, booked 1 month in advance. Arrived, they gave me a room on the second floor, only access was 2 flights of steps. Can not climb steps, rooms on first floor only had one bed. Would never had book this hotel if I would have known this. Ended up sleeping on a counch.Genuine Expedia guest review
Very run down. Rooms felt dirty. Seems like it is being used as low income housing. Put a sign up in the morning saying No hot breakfast because microwave was broken.Genuine Hotels.com guest review
The room itself was clean...rooms were very dated and my parents room actually had a large part of the wall that was patched but not sanded or painted. Beds were comfortable and clean. The breakfast was very good. They had just about everything..even bacon. I feel it was well worth the price but needed updates. It could be a great hotel. The rooms were […] spacious! Read moreGenuine Hotels.com guest review
Stayed here before. The hotel staff is always friendly, room is always clean. Comfortable and great value for the money.Genuine Hotels.com guest review
"Kitchenware not complete."
We had a room with a nice queen bed and a pullout sopha bed, but I had to trudge to the office for linens after midnight and make my own sopha bed. No blanket provided, just sheets. The kitchen was fully equipped, had pots and pans, but only had 3 small plates, 3 bowls and 2 mugs. No utensils except for 1 fork, a cork screw and a can opener. There were […] no glasses either. We bought plasticware and cups. The provided breakfast was not very good and the breakfast area not very large. We sat on the floor in the breakfast area to eat, but only ate there one day. The neighborhood was a little scary but it was in an urban area. Not enough parking spaces. Was clean and nice TV. Was not an overall total loss. Pet Friendly. Hotel staff very nice. Read moreGenuine Hotels.com guest review
The buildings and rooms are tired and dated. The price I paid was fair. If you choose this location it will do but don't expect a lot.Genuine Hotels.com guest review
Unfortunately this hotel room was the dirtiest I have ever seen. There was food in the refrigerator, the drapes had holes in them and the floor had a hole in the clay tile inside the room. It was a non-smoking room but the wood burning fireplace had been used and there was soot on the walls. The management was called by the Hotel.com rep to express […] the situation and rather than respond immediately he told the Hotel.com rep that he did not believe what I had told him. The manager did not come to the room so I asked Hotel.com to find me another room because my children were not going to stay in this filth. Read moreGenuine Hotels.com guest review
Room was finctional and surpringly comfortable. Courteous staff! I will stay again when I come to Columbus.Genuine Hotels.com guest review
Bed was uncomfortable. Hotel outdated.Genuine Hotels.com guest review
"choose another hotel"
Booked a room for 3 people with a bed and sleeper sofa. There was no bedding on the sleeper and when we went to the desk they didnt have a blanket so gave us 3 sheets to make the bed. We also had 2 towels and wash clothes and had to bring those back to exchange before we could get another towel for the 3rd person to use. Breakfast was cold hard boiled […] eggs and sausage that some color that I've never seen when I made sausages. Worst of all was what we found under the sofa when we moved it back. Aparently I'm not able to say what it is because the first time I submitted the review it wasnt accepted. Lets just say it wasn't something you would want a child traveling with you to see and have to explain what it was. Shows you how well housekeeping is doing it job. There is no way I would ever stay here again at any cost. Read moreGenuine Hotels.com guest review
I really didn't expect what I got when I booked the room. It was simply a low cost option for me when booking through my employer via Hotels.com, but I didn't expect a kitchenette and a separate entrance (I guess I should have with "Suites" in the Hotels title, but that doesn't always mean that you get a kitchenette and separate entrance. I didn't interact […] much with the staff, the room was clean but some items in the room were finished poorly, the couch was a sinkhole, the location is right by the freeway. Read moreGenuine Hotels.com guest review
It is a very nice place to stay with a fireplace in living room, sofa bed, complete kitchen, king room with complete bath separate from living room, upstairs loft with queen bed & bath. Great breakfast. Will stay again when in the area. Little hard to find as it is behind other businesses but it is worth the find.Genuine Hotels.com guest review
The hotel is old, dated and showing it's age with serious issues (door panels missing, cracks in walls, missing parts on thermostat). It was cheap and convenient to where we were visiting in Columbus. A member of the staff was eating the breakfast behind the counter during the breakfast hour...that was gross and weird.Genuine Expedia guest review
"Worse then shabby"
Check-in staff was very nice. Housekeeping tried ONLY once on Friday then did not return. Pictures on web site of room were perhaps from when hotel was new. The bed...forced us to sleep in the middle due to the sagging mattress. There were a total of TWO hangers. There was no iron. When housekeeping did 'light cleaning' on Saturday, they left a wad […] of someone's hair in the bathtub. Read moreGenuine Hotels.com guest review
Room smelled of smoke and Breakfast Buffet was disorganized and messy. Price was reasonable, but you get what you pay for.Genuine Hotels.com guest review
The breakfast was pretty good. We were able to eat well every morning of our stay. HBO didn't work all of the time. The bed was pretty comfortable. Lots of peeling paint on doors, walls, door frames, cracked drywall on ceiling. We brought our one year old with us and at one point he almost put a piece of paint in his mouth. I think this particular location […] is much older than the ones in our city of Toledo, Ohio. I was disappointed with the shabby and worn down feel to the room, however, it served our purposes for the cost. I probably would not stay at this HIS by Wyndam again. Read moreGenuine Hotels.com guest review
"home away from home"
the people here are so very nice, had a few little issues and everyone bent over backwards to fix them!!! this where we will stay for all future equine events!Genuine Hotels.com guest review
we were very happy with the hotel,except for the dirty oven and the room was a little run down in spots.It was very cozy.Genuine Hotels.com guest review
"Not for me and my family"
The room and bedding were very dirty and we left to stay at another hotel. Was unwilling to sleep in that environment.Genuine Expedia guest review
"Convenient to downtown"
Highway side has a lot of traffic noise... But didn't really bother me. Unfortunately it appears that there has been some water damage in the room, which has been superficially repaired around the door and above it. This caused the room to be a little drafty because there isn't a good seal on the bottom of the door where the water came in. The ceiling […] above the door is right where the 2nd storey room door is, probably the same problem.. Real easy fix,decent place to stay for tthe price. Staff Extremely nice! Read moreGenuine Expedia guest review
The dirtiest hotel I have ever stayed at. The walls were filthy.. Needs painted, poor condition. The bed was comfortable, the couch was in horrible shape. The water does not get really hot. The location is in a sketchy area too. Didn't feel safe. At breakfast I had to listen to the cleaning staff talk about the people they clean for.. Especially whoever […] stays in room 224 and used cuss words the entire time they were eating.. No mind to my 5 year old child that was right there. Read moreGenuine Expedia guest review
Positives: The breakfast was very good, many choices. But there were signs up not to take food out of the breakfast area. And yet, there were two people that carried out 6 plates of food heaped with waffles, eggs, sausages, cereal, breads and etc. The person in charge stood there and didn't say anything about it. So I guess rules doesn't mean anything. […] The bed was comfortable, not as good as they sometimes are. But still got a good nights sleep. Negatives: Was very very disappointing compared to other Hawthorn Suites. Very dirty, carpet ripped, outlets hanging and was not able to use them. Asked for maid service and received the second day. Asked for it again and never received it. Had to go to office to get bedding for pull out and towels. Room is for 4 people but only 3 towels to start with. Bathroom sink drain ran very slow, almost plugged. We stayed 4 nights, and didn't get the service we usually get from Hawthorn Suites, will make us question next time we see Hawthorn Suites, not up to their standards. Needs major up dating. On our way home, noticed air blowing through our driver side window. The way it looked, someone attempted to get into our car. Hole in our rubber seal in the window. Read moreGenuine Hotels.com guest review
The hotel was in a decent location. I liked that it was close to the highway. My experience was a good one. The breakfast was decent.Genuine Expedia guest review
"No reason to complain"
Our stay was good, no reason to complain. Room was clean. The furniture was out dated and kind of suspect, but that was expected, and I could careless. The king size bed was very comfortable, although my cousin said the Queen size bed was not comfortable. Overall, my stay was good. No noise from the other residents.Genuine Hotels.com guest review
Quite nice, although time there was limited for us. We just needed a quiet night with rest so we could get up very early, and the hotel was conducive to that. The breakfast was very nice. The personnel we encountered were very helpful and pleasant.Genuine Hotels.com guest review
The setup of the room was very nice but the floor looked like it had not been vacuumed. When I asked one of the cleaning staff to take care of it she told me it wasn't her room and she would tell someone and they never sent anyone.Genuine Hotels.com guest review
The set up of the room was great. One bed downstairs and another upstairs in a loft. Downstairs bathroom water in the tub did not work. There was also garbage in one of the cans.Genuine Hotels.com guest review
"Less tha expected"
Room dated, back carpet, partial broken bathroom door. Dirty room. I forgot my cpap machine in the room and they never called me all day, I got home that night and had to drive all the way back to Columbus from Cleveland on Friday to get it, had they called my office I could have got it that afternoon befiore I went back, terrible costumer service!Genuine Hotels.com guest review
"I will never go back there again"
it's the worst hotel ever the room had bed smell and water damage when I ask the front desk to change the room they said that they are Overbrook and if I want I can up great and had $30 or live! they were very rudeGenuine Hotels.com guest review
The only flaw was they had a kitchen without cooking utensils. Clean, spacious, comfortable. Great value for the money.Genuine Hotels.com guest review
The people upstairs were a little noisy.Genuine Hotels.com guest review
"Have stayed here multiple times!"
Have stayed with Hawthorn Suites multiple times. Rooms are always clean and the beds are comfortable. Will continue to return.Genuine Hotels.com guest review
"driveway and roadway in poor to average condition."
weather poor, building in average to poor condition (paint)Genuine Expedia guest review
we got there, checked in, went to our room saw the horrific conditions of the room and checked back out. We were lucky to find another hotel as there was a very large event going on in the area. Wyndham should not have their name associated with this place. There was hair all over the bathroom floor, the smell was awful until we discovered the source […] (an open pouch of tuna under the bed, there was also a hair net and water bottle(empty) under the bed. Leaves from outside all over the carpet as you entered the room and speaking of the carpet, it was from the 70's. The stove was also from that era and was rusted...I would not recommend this hotel to anyone. Very, very unhappy. Read moreGenuine Hotels.com guest review
Nice hotel, just needs a facelift. ie painting, couch replaced.Genuine Hotels.com guest review
I was given a very dirty room. The room had a left over Pizza in the oven. There was dust all over. The Hotel looks better online than it actually is.Genuine Expedia guest review
"Very Good Stay..."
It Was a very good stay.Next time sure I'll stay.Genuine Hotels.com guest review
Overall it was comfortable.Genuine Hotels.com guest review
"Nothing "Suite" About It"
The location is the only good thing I can tell about my stay. The property is rundown with broken basketball rims and dirt all over the door to my "suite". It is pretty obvious there is no care taken to keep the hotel looking decent to travelers. You get what you pay for here.Genuine Hotels.com guest review
"close to restaurants"
the hotel was decent and room we finally ended up with was nice and clean,we had to be moved twice before we found a room suitable, the first one the toliet was stopped up, the second one wreaked of smoke and the third one was good, however the hotel personnel at the front desk could stand to work on their customer service skills, not very helpful short […] and kinda rude. waited for 4 hrs on towels and wash cloths was told they don't clean the room if you stay more then one day unless us ask before nine that would have been helpful to know the day we checked in. Read moreGenuine Hotels.com guest review
"Hotel close to Downtown"
Room needs updated! Mattresses need replaced. The room was spacious and clean. We stayed two nights and no one came to freshen our room up, replace towels etc.Genuine Expedia guest review
Freeway noise sucked. Bed wasn't comfortable and no way could you sit on the couch. Outside of that great price for a one night stay. Room was white glove cleaned and breakfast was greatGenuine Hotels.com guest review
"Noisy partying hotel"
Area not good. Partiers all night. Women screaming, police called. Only stayed here as it was close to family for funeral. Even changed to this hotel after reading about area in general. Worst hotel I have ever picked on Hotels.com. Elderly parents with me. No fireplace. Very old, sleeper sofa had huge holes in it. No extra towels or sheets, had to […] ask for them. Kitchen had rudimentary supplies. No room cleaning on weekends so we had dirty dishes. Breakfast was fairly good. Room reeked of cigarette smoke though nonsmoking. Huge disappointment. Read moreGenuine Hotels.com guest review
"excellent price for a reasonable room"
Not great, but clean and inexpensive.Genuine Hotels.com guest review
"Good and not so good."
I really want to give it a 2.5 instead of a 3 but don't have that option. So we stayed here during a really cold time of year. They had just recently gotten a snow storm from the looks of it and thus, the parking plot was snow covered and icy. This was horrible. People were parking everywhere. The hotel itself is okay. It is like an apartment layout. […] The room was big and spacious but it kind of had a stale smell to it. You could also tell that it was an older room. The toilet pressure was also very weak. Also, we had to get our keys rekeyed about 3 times. This was very frustrating being that we carried our stuff from the car to the upstairs hotel room in the snow then had to wait there while the other went and got the keys reprogrammed. The most disappointing thing though was the breakfast. It was a hot breakfast but not impressive. The eggs were spongy, and the potatoes were greasy. There is a Waffle House right at the corner, just go there. All in all, I will more than likely not stay at this hotel again when in the Columbus area. Read moreGenuine Expedia guest review
My family and I stayed for two days and we loved it!!! It was like we had our own luxury apartment. The breakfast was great! Customer service was also great.Genuine Hotels.com guest review
"Good enough for the price"
Overall I had a good experience at this hotel. The front desk staff were very friendly and helpful at both check in and check out. The room was fine, a little older, but got the job done. Everything was clean when I got there. The bathroom ceiling had a little bit of mold growing which should be addressed, but this was my only problem with the room. […] The area is not one of the nicest in columbus, but there were no problems either. If you're expecting an upscale resort this is not for you, but it's a decent place to stay for a very reasonable price. Read moreGenuine Expedia guest review
"Excellent overall value in budget accommodations"
This hotel really makes the grade in terms of budget accomodations....for a $59 rate, I cannot complain. Not the newest of finishes but everything was clean, and worked perfectly. The full kitchen was really useful and with single digit temps we really made use of the fireplace. I have to say, for something in this price range, I was really impress […] ed. Read moreGenuine Hotels.com guest review
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