The "non-smoking" room smelled like a converted smoking room. The floors were dirty and there was no lightbulb in the lamp. The room smelled like musty disinfectant. Rooms on the freeway side are NOISY. Fresh fruit at breakfast was black bananas that were usable only for baking banana bread. When a gentleman asked the front desk clerk for a sponge or […] rag to wipe a table clean, he was told "I don't carry sponges." She then walked off and did not return or offer help. There are so many choices in Reno that it doesn't make sense to stay here. Read moreGenuine Expedia guest review
booked two nights and had to leave one night early with no refund - no hot water in shower and tub would not drainGenuine Hotels.com guest review
Horrible!!!! Dirty. Credit card got hacked after staying thereGenuine Hotels.com guest review
"Overpriced very dissappionted"
This hotel should not have any stars. It was overpriced a very older unit. The lady at the desk was rude. No iron or ironing boards in the room and were only available for rent. I would have done better stating at motel 6Genuine Hotels.com guest review
"Dont waste your money here!!"
First off the rooms look alot nicer online in the pictures than they really are. Very old hotel, tv was a box version, with static running through all channels. No refrigerators in rooms. Have to go to office to check out irons, there are only a dozen of them so we were too late all were checked out already! Asked for extra towles, they had no extras […] available! When we checked in we asked for a cart for our luggage, they said they didn't hand those out.. On top of all of that this hotel is in a bad neighborhood, would never stay here again! I would not pay more than $39.00 a nite, very overpriced. Read moreGenuine Hotels.com guest review
We enjoyed our stay at this hotel. It was conveniently close to restaurants and the casinos. Thanks days inn..Genuine Hotels.com guest review
It was crowed so very noisy until late at night. Staff was very friendly. Free breakfast was good. The price was high for the type of motel but a very busy weekend in town so all rates were up.Genuine Expedia guest review
"Expected more from Days Inn!"
Place is just run down and uncomfortable! Too much noise and staff was afraid to tell rowdy guests quiet down at 2am! Never again!Genuine Expedia guest review
"Its close to downtown but..."
Our room number is very close to freeway.. It's too loud, didn't sleep much..Genuine Expedia guest review
"Has Seen Better Days In"
Rundow. Freeway directly outside our window. Ice makers barely work. Maids don't refill things like coffee, soap, etc. Double beds were very saggy and uncomfortable. No fridge, no iron in room, TV tiny. Very expensive due to weekend event.Genuine Expedia guest review
"Average stay.. Rude staff"
Bad: ==== Rude staff Next to free-way, so noise Bad locality very few options for Breakfast Good: ===== Room is neat Very close to Downtown - 5 min drive Easy access to freewayGenuine Expedia guest review
"nice hotel, close to our venue. Nice pool!"
The stay was good and for a good price. Rooms were clean, and the pool was great! The hotel was just a block away from the Livestock pavilion which was great for us.Genuine Expedia guest review
"Good location, Staff is great."
Location is about 2/3 of a mile from the downtown hotel/casinos. As a result, it's easy to get to the casino shows if you want, but the surroundings are not as crowded and noisy as the Downtown. There is a 24/7 Walgreens a half mile away, very convenient. The staff from the general manager down to the front desk staff, the maintenance man, and the housekeepers […] were generally great--efficient, friendly, and responsive. My 2 minor complaints are that the free breakfast does not include any hot food and the WiFi was a bit intermittent. Read moreGenuine Expedia guest review
"Affordable But Disappointing"
Location is in run-down neighborhood away from downtown. The night was cold, and the room heater very noisy which made sleep difficult. The wifi connection in the room didn't work or weak signal. The continental breakfast was ok. Overall did not meet expectation even with the pricing.Genuine Hotels.com guest review
"Easy access to Reno and no casino which was nice."
Good. We had a nice stay. I like the close restaurants and access to roller skating.Genuine Expedia guest review
"Neighborhood less than desirable and dirty room..."
We got into the room and found a dirty towel on the safe located in the room. The side tables and other flat surfaces looked like they had not been attended to in some time so I wiped them all down before going out for dinner. Also there was toilet paper in the toilet, thinking they had cleaned the toilet with the toilet paper, you had to hold down […] the handle to get it to flush and they didn't do it. The room had an odor as well, like it was old....I wouldn't touch anything outside the hotel as it was very dirty and was less than desirable. When we returned from dinner I went to the bathroom, upon shutting the door there were two dirty towels hanging on the back of the bathroom door. I reported all this to the front desk clerk the next morning and she was less than interested that I had concerns/complaints about the room, she stated she would relay it to management - HIGHLY doubt that happened at all!! The only good thing about our stay was the guy that checked us in referred us to a great local Mexican restaurant for dinner that was AMAZING! I would not recommend this hotel whatsoever....spend a few more dollars and go across the way to the hotel with the flashy lights on the outside of it! Read moreGenuine Hotels.com guest review
I wasn't able to sleep whole night because of the strong smell of bleach and smell o smoking even it was a non smoking room.Genuine Expedia guest review
Room good BUT the breakfast was only cold food, I thought there was eggs, etc. Not happy about the breakfast !Genuine Hotels.com guest review
We found that the hotel met all our expectation and will look forward to our next visit. Thank you.Genuine Hotels.com guest review
It was OK but a bit generous to call that a continental breakfastGenuine Expedia guest review
"Reasonable for the cost"
Stayed here on a Saturday because the casino hotels were all much more expensive. Staff was friendly, rooms are what you'd expect at a motel. Clean but dated, beds are on the firm side. Our room was close to the highway and hearing the traffic made sleeping more difficult. Ask for rooms ending in under the number 20.Genuine Expedia guest review
the breakfast was terrible, only cold food!Genuine Hotels.com guest review
"Hotel next to 80 freeway in NV"
Average rating. Floor lamp's switch missing cover.Genuine Expedia guest review
"Nice hotel in Reno city."
It was comfortable hotel to stay. It was quite and clean. Breakfast was tasty.Genuine Expedia guest review
"I would never go back."
Non smoking room stank of smoke. Beds were very hard and uncomfortable. No microwave or refrigerator. Freeway noise made it hard to sleep. Wife complained the whole time.Genuine Expedia guest review
Fine for a quick overnight stop on our way. Not shabby, but not pristine either. Breakfast was lacking for an adult, but the kids loved it. Easy to find right off I-80. All in all, you get what you pay for.Genuine Hotels.com guest review
"right off the highway..."
It was fine, nothing fancy-- you get what you pay for.Genuine Hotels.com guest review
"Close to I 80."
Not bad. Went for breakfast at 6:30 am and it was not ready. They told me they were running late and be done in 15-20 minutes. Had to get on road. When the breakfast is major point of booking reservation and departure time critical. I rate it poorly.Genuine Expedia guest review
"Cheap and basic"
The neighborhood seemed a little sketchy, but it was convenient and cheap. If you're staying more than one night, you might be better off finding something else more comfortable. The rooms need some serious updating and the mattress was not the best.Genuine Hotels.com guest review
37 bucks! The ( Adult ) children whined in advance, to no end. How good could it be, for $ 37? the room was clean, and the necessities were there. No hassle check in/out and a computer/printer for my boarding passes. Breakfast for that price? You bet! And the skiing was GREAT.Genuine Expedia guest review
"room 325 smoking room yuk!"
room 316 three starsGenuine Hotels.com guest review
"NEXT TO FWY. NOISY BARE MINIMUM ROOM"
MINIMUM ROOM QUALITY. TWO LIGHTS UNSCREWED. POOR TV QUALITY. PILLOWS SO SOFT ALMOST USELESS. NON SMOKING ROOM BUT SMELLED OF SMOKE.Genuine Hotels.com guest review
"Affordable place in Reno Nv"
Very friendly, family run hotel. Second visit in two years. Will stay there again.Genuine Expedia guest review
"I would never book that hotel again."
The staff was not willing to do anything I had to ask. I was put to a room right next to the highway. I stated my request was "quiet location". She simply reply - did not see the request.... It was soooo noise with single pane window - I could not sleep at all! Only one towel provided for the room - had to ask more. Coffee maker did not work. Had […] to call, and a guy came in and replaced it with one used and dirty. It full of dust and debris, I could not even clean it. Read moreGenuine Expedia guest review
I have stayed at this hotel before with no issues but this stay was different it was a busy weekend and when i woke up i had no hot water to shower so i waited for a bit thinking that since it was w busy weekend it would get better i waited on hour and tried again with no improvement so i took a cold shower so i need to get going The other issue was […] no sound on the tv and this must have been a issue all along because the CC was on so not much for reading the TV i just got something on my tablet. I did call the office on both issues to let them know so the could fix the issues i told them not to send anyone right now as i was getting read to leave and it was a problem at this point 3 minutes after i can off the phone there is a knock on the door, maintenance OMG so frustrating i told him to come back later as i was leaving when i checked out i told them about the issues again and they seemed un-bothered by my issues and no offer of discounting my room or comping one for future stay I will not stay here again Read moreGenuine Expedia guest review
This is cold area. room doors are not a leak proof. outside temperature was -19 and cold air was coming from door. room heater are not strong.Genuine Hotels.com guest review
"Good stay for the price"
This is our second stay at this hotel. We are in Reno to look at property. The hotel is very simple, clean, has what you need. This time I brought my own peanut butter and yogurts to add to the "breakfast" the hotel offers. This worked out well. You can't beat the price. The staff is very accommodating; extra blanket and extra towels brought to our […] room. The area is quiet and safe, close to hospitals, casinos, university, restaurants, etc. We did not want to stay in a casino, so, for the price, you can't beat it. Read moreGenuine Expedia guest review
"Cheap so you get what you pay for"
Not the cleanest plus units are outdatedGenuine Expedia guest review
"Do not stay here."
Rented four rooms. Each room did not have heat. The heaters are from like the 80's old and broken. Let that go figured we can sleep with our jackets. In the morning wanted to take showers we could not the water was ice cold and the room was cold. Pay the extra 20 dollars and go else where. Left my name and number with front desk said owner will give […] us a call it's been 3 days haven't heard from nobody!! Read moreGenuine Expedia guest review
"If you don't mind a cold shower stay here"
Place is exactly what your going to get if you need a cheap place to stay, beds are uncomfortable and they had no hot water to shower withGenuine Hotels.com guest review
"Served our purpose."
We just needed a place to sleep and this fit the bill for the right price.Genuine Expedia guest review
Nice place would stay again when I'm in townGenuine Hotels.com guest review
The room was clean but very old. The neighborhood was scary! Had kids with me so I was a bit nervous! Listened to some people arguing outside in the middle of the night. Heater was broken and over heated the room so we had to turn it off and deal with being a little cold.Genuine Hotels.com guest review
"No Hot Water on High Capacity Nights!"
I am flabbergasted at the gaul of this hotel to not do anything about the problem that they fully admit being aware of--no hot water when the hotel is nearly full. I am going to seek getting my money back. I couldn't even take a hot shower.Genuine Hotels.com guest review
Disappointed in the accommodations based on the price paid. Would have expected nicer facilities and a higher level of room comfort. Would not stay at this property again as there are many other properties with nicer accommodations for similar price. The front desk host at check in was extremely friendly and was the best part of this property.Genuine Expedia guest review
Eight of us stayed here for Thanksgiving weekend. This hotel served well as an affordable place to stay while visiting Reno. The rooms were clean, bathrooms a little small, but showers worked well, one cup coffee machine, fridge and microwave came in handy. The beds were comfy enough. I stayed here with 7 adults(3 are 68+) and one child. Neighborhood […] was safe, no problems. It was 26 degrees overnight and all say they were comfortable in their rooms; no need to use heater. If you stand by the door, you can feel cool air coming in, but heater use was unnecessary. Don't expect much in the way of continental breakfast: instant oatmeal, coffee, juice, danish, muffin, or toast, apples, bananas, jelly. This was enough for some of us early risers. And, being close to the freeway wasn't too noisy. Mainly, the room was clean, bed was warm, coffee was hot, staff very friendly. We would stay here again. Read moreGenuine Expedia guest review
"The hotel was very dirty the staff was nice"
The beds are hard we woke up with other people's socks in are bed so obviously they just remake the bed the shower was full of black hair and I'm a red head so we choose to showe at a truck stopGenuine Expedia guest review
"Great for just buzzing through"
For the price, the room was above expectations. Traffic noise was not terrible, as my room was on the side away from the I-80. Great low-priced place if you're just passing through, as it is a very quick off-and-on the freeway location.Genuine Hotels.com guest review
"its a room"
there is nothing fancy or nice about this room, it is extremely dated, looks like it has never been renovated and I would not walk with out shoes and only sleep with full length clothes. They do take pets, which is helpful. It is just a room. Staff was plenty niceGenuine Hotels.com guest review
It served its purpose although there were four conduit rods holding the bed up which stuck out about 2 inches past the box spring.Genuine Expedia guest review
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