"Inexpensive and close to the Port"
Paint spots on worn, old carpet; no TV remote and TV from the 90's; tile falling off bathroom wall; no soap; toilet runs after every flush; HAIR on shower wall; filthy under tub mat; paint stained picture above the bed; doorknob plate hanging loose. This hotel is under remodel, but you would think they would put customers in the good rooms and don't […] book the ones slated for remodel. Upon our departure, there was only one person behind the counter with a long line of people trying to check out because it was cruise day. Seems to me that many use this hotel for their stay before a cruise, so why only one person behind the counter? There should have been a minimum of 2. After waiting in line for 10 minutes, I finally spoke up and asked if we pre-paid, can we just leave our key cards and the gentleman behind the counter said YES. He should have announced this when the line formed or have a sign that states you can leave your key cards if you pre-paid. Half the people in line left their cards and thanked me for speaking up. May relay that to your staff. Read moreGenuine Expedia guest review
"An adequate place for an overnight stay"
It was okay. This was the second stay within 3 weeks time. We stayed both times as a lay over while waiting for connecting flights to other places. This is not as nice as other Clarion/Comfort locations we have stayed at, but it is being worked on. It is an old building and has seen its share of use as well as Hurricanes over the years. It is not a […] great location in regards to finding a place to eat, but we were directed to a place where we did find a nice, reasonably priced meal a short walk away. We arrive late and left early, so were not able to use the shuttle service or the Breakfast service. The Staff however is First Rate! Terry is very pleasant and did a great job of keeping his "cool" while being given a really hard time by a Guest over the response time of the Shuttle Service. The Airport pick up area was a Mob and the Van simply could not carry all of us and had to make a second trip. I guess the lady figured you should have a Bus instead of a Van and was being a real pain! Read moreGenuine Hotels.com guest review
"Just ok for the night"
The best part about the stay was the shuttle from the airport to the hotel and the shuttle to the cruise line. It does beat a red eye flight. There are no restaurants in the area so you are stuck with the hotel's.Genuine Expedia guest review
"Not great, ok just for overnight"
We had a late flight in and were leaving for a cruise the next day, so I didn't want to spend a lot for about 8 hours. People at front desk were friendly. Room was dingy, but beds were ok. Breakfast was awful. You get what you pay for.Genuine Hotels.com guest review
The hotel completely ruined my stay. It was under renovation and the room was unacceptable. They could do nothing to help. My family and I went to a different hotel.Genuine Hotels.com guest review
This is the dirtiest hotel ever. This hotel needs to be torn down not remodeled. It is filthy. The shower curtain had vomit it and hadn't been cleaned. The kitchen where they cooked food should have been condemned. This hotel is filthy.Genuine Hotels.com guest review
A lot of police action, not the desirable kind, in parking lot during our one-night stay. Will not stay here again!Genuine Hotels.com guest review
Room was clean , but location was in a very noisy area .Genuine Expedia guest review
"Within walking distance to river walk."
Good warm breakfast--free, close to the freeway. Free shuttle from the airport to the hotel. Also a shuttle to/from the Cruise ship. Within walking distance to several fast food places.Genuine Expedia guest review
"DESPERATELY IN NEED OF RENOVATION"
It was horrible!!! The building is in dire need of a remodel. It seems they have started in the rooms with the furniture but the carpet, the window traetments, the bathroom area a disaster. The reception area was under construction and it was obvious the surrounding area was not safe as the hotel staff was locked in the reception area after hours. Business […] was conducted via a slot in a window. I would never drvie pass there again must less reccommend anyone to stay there in its current state!!! Read moreGenuine Hotels.com guest review
"Good location near airport."
Good location near airport and beach but very run down. Really needs a make over.Genuine Expedia guest review
"Nice hotel, very comfortable"
I was picked up at the airport within 20 minutes of calling the hotel. The hotel staff were very personable and friendly. The free breakfast was very nice. There was a nice variety of both warm and cold items. The rooms were comfortable and nice. The only thing la king was probably a little bit of sprucing up on the outside.Genuine Expedia guest review
"Last minute reservation"
Not in a good neighborhood, that's why it's cheap.Genuine Expedia guest review
Never got my wake up call. They didn't tell me that the elevators would not be working in the morning. I had to shlep my luggage down four flights. I was told that the room were entered through the interior but they were all exterior entranceGenuine Expedia guest review
"Nice for an overnight stay when taking a cruise."
The property seems to be undergoing an upgrade.I was pleasantly surprised with the fresh condition of the room I was assigned. I was a bit apprehensive booking this property after reading some of the reviews but the schuttle from the airport and to the cruise port encouraged me to take a chance.I am glad I didGenuine Expedia guest review
"A work on progress"
A recent rebranding (from Days Inn) has come to this well-located but tired property. The lobby was closed for a complete gut/renovation. One of the two elevators was down. Guest room carpets and baths have been upgraded but remain small--two-bed rooms have just full-size beds and only one chair. Rooms in back offer pool and canal/marina views--ask […] for rooms x26, x27, x29 or x30 (rooms at x28 look at stairwell). Read moreGenuine Hotels.com guest review
"DO NOT STAY HERE"
This hotel is horrible! There was barf on the stairs, we got the wrong room and they wouldn't change it. One of the beds had hair in it, and they still wouldn't give us another roomGenuine Expedia guest review
"do yourself a favor and read this review"
Check-in @ 10:00p and the lobby was completely locked down. Had to stand in a vestibule and check-in thru bullet proof glass and the metal tray (similar to a gas station in a really bad neighborhood)). I asked for a 5:00a wake-up call (clerk said no problem) to be ready for the 6:00a hotel shuttle to the airport. I thought I would find a quick meal, […] but there is nothing anywhere near this dump. The only place I saw was a Salvation Army Store that was closed. So I made my way to the room on the 5th floor. The elevator was the slowest on the planet. The 3 minute trip seemed like an hour. Once to the room, it actually wasn't the worst I've seen, still not very nice. The door to the room was terrible. The road is very busy and the noise was load. I could see the traffic thru the gap in the closed door. Went to bed hungry and slightly uneasy because of the security at the lobby (if the clerk is behind bullet proof glass, can't be a safe place to be). I set the alarm clock as a back-up. Sure enough, no wake-up call. Get ready and go down to the lobby area to catch the shuttle. Nobody in the hotel to ask about the shuttles whereabouts. I peeked thru the shade in the window and there was a guy (desk clerk) sitting on a chair sleeping. I banged on the window and scared the heck out of him. I yelled shuttle to him. He got up and made a call. The shuttle was actually sitting in the parking lot with the driver sleeping inside of it. Read moreGenuine Expedia guest review
"For the price, nice hotel."
We stayed here for one night just because we were going on a cruise, it was cheap, and had a free shuttle to the airport and cruiseport. The room was clean and comfortable. There are some aspects of the hotel that need attention (the elevator needs some serious work, they were also in the middle of some sort of remodel in the main building while we […] were there). They have a continental breakfast included, which is nice. The breakfast had a nice variety: cereal, toast, fruit, juice, coffee, scrambled eggs, biscuits and gravy, etc.... For the price, it's not a bad place to stay, especially if you are staying there before or after a cruise. Read moreGenuine Expedia guest review
"close to beach"
disappointed with area, and hotel condition after rentavation completion may be worth rate; rooms entrance door needs to be sealed for privacy along with window sheers for drapes.Genuine Hotels.com guest review
The keys dint work on 2 occasions, one of the beds comforter had a stain. And was bit by bedbugs all over.Genuine Hotels.com guest review
Arrived late and took long for clerk. The room was smelling badGenuine Expedia guest review
Never again, was definitely not what I expected! The rooms were dirty, they we really rude, and customer service was ugly! I will never stay there ever again! The whole stay was a nightmare, they took forever to book me in. Everything was so lateGenuine Expedia guest review
This was the most awful experience I every had!!!!!Genuine Hotels.com guest review
There was mold all over the bathroom! I would not ever consider staying here again... I felt gross after my shower! UghGenuine Hotels.com guest review
"Good value, nice room"
Obviously an older hotel, but the staff was very accommodating and the room was clean and smelled clean. The elevator needed some work as far as looks, but worked well. Shuttle service to and from the airport was very convenient. Would definitely return again.Genuine Expedia guest review
"Not recommended for leisure"
It is strictly okay in terms of ambience, facilities and locationGenuine Hotels.com guest review
Great value, updated room, great staff, great food, very pleased!Genuine Hotels.com guest review
"Not a good place to stay."
I understood room would have a refrigerator, and microwave. It had neither >It also didn't have a phone book. When I asked the person at the front desk I was told that people stole them so none available. I also couldn't get any reliable information on restaurants in the area. I was given a pizza ad and an ad for a chineese restaurant and told they […] delivered and were very good. No other information. The room had one tiny bar of soap to use for the sink and the shower , for two people. There was one thin bath towel for each of us and 2 hand towels and 2 face cloths. The tv was adequate, but not a lot of stations. It was a good shower. The lighting, for reading was to dim. The hot breakfast had what tasted like powdered eggs and sausage gravy. I was told the night before we would have sausage, eggs, pancakes, waffels ,etc.. We couldn't find that. Read moreGenuine Expedia guest review
"free shuttle from airport"
The hotel was fine which I'm used to better, however, because we had an extremely large party I stayed where the majority stayed due to their budget. The hotel actually turned out to be okay. The room was clean and bed was comfortable for my one night stay. Can't complain about the complimentary breakfast either...nice set up. The wash clothes.....VERY […] dingy looking. No matter how many times we asked for a replacement all were dingy looking. My suggestion would be to buy new ones. Read moreGenuine Hotels.com guest review
"Never stay in this Hotel."
Horrible and bad service. I go to the Hotel at 12 midnight and the Front Desk is closed and only use a window to service guests.Genuine Expedia guest review
Don't stay there very bad nothing nice at allGenuine Hotels.com guest review
in short would never stay again.Genuine Hotels.com guest review
I had a lot of difficulty getting the electronic door lock to work despite repeated visits to the front desk. It took as many as 15-20 attempts to get it to work.Genuine Hotels.com guest review
"Just another regular motel"
We didn't expect too much, but it was better than those we stayed before. Very close to I-95, pretty clean, with small refrigerator and microwave.Genuine Hotels.com guest review
"Stay away from this place"
You have got to be kidding me!!!! This is not a hotel, it is a flophouse. Stay away. Don't be fooled by the "cruiseport north" name like I was. There are many many other hotels that are just as close or closer to the cruise port than this one. Anything could be better than this place. Unbelievably nasty.Genuine Expedia guest review
We were told we would have free shuttle from airport,we called for 15 minutes got no answer or was disconnected,had to pay $30.00 FOR A cab.Hotel was supposed to be within walking distance to restaurants we could not find one. Had to take your shuttle bus everywhere at $25 $30 each trip. The girl that ran front desk was helpful This hotel needs major […] improvements Read moreGenuine Hotels.com guest review
"What a nasty dump!"
Just managed to stomach this place for a one nighter before a cruse. Room stunk of mildew, and for a non-smoking room it smelled of cigarettes too. Carpet was nasty. If you get a street facing room, bring your earplugs Very loud traffic all night. Pool area run down and unsightly. Upside? -Shuttle service was quick and free. Breakfast was decent. No […] meat & powdered eggs but the continental was acceptable. Went to Hilton Airport & Cruiseport North on Griffin Road on my way back. MUCH NICER. Spend the extra $10 there! Read moreGenuine Hotels.com guest review
Worst hotel I ever stayed in.. Poor service, trashy hotel, and purposely miss guided you to believe it was a high quality hotel. I could not even sleep because there was no blankets and it was very dirty. Wrong hotel for anyone specially if your going On a cruise.. I would not rent these rooms to people who could not afford shelter. I hope you read […] these before you book and if you already purchased get a refund before its to late and your disappointed.. God bless and good luck. Read moreGenuine Hotels.com guest review
"nice for the price"
nice for the price. airport shuttle schedule inflexible (every hour)Genuine Expedia guest review
"would not recommend"
the feel of the hotel was rundown. not in the best of neighborhoods.Genuine Expedia guest review
"HORRENDOUS service and bad neighborhood"
Service at the check in counter was the worst that I have ever experienced. I have traveled quite a bit, and this lack of service was beyond anything I can really put into words. The manager just looked at me and never spoke a word directly to me. the lady checking me in wanted me to pay for my room(s) again although they were prepaid on Expedia. I […] even presented my Expedia receipt that indicated my charges were prepaid and she still told me it was only "reserved" and never paid by Expedia. When i asked to talk to her manager she huffed off and he came in and still never spoke or looked up at me, but told her to click on a few things to get it to go through. I had 2 rooms so we repeated the same thing with her insisting the 2nd room was not paid for either. I felt like I was in the hood. the employees seemed really shady and it felt more like a front for more illiciet activiities. the neighborhood was really bad and the convenience store next door had bullet proof glass. The actual shuttle to the cruise terminal was good and seemed fairly well orgainized though. Read moreGenuine Expedia guest review
"not for families."
Rough neighborhood. Room was fairly clean, close to airport. Bare minimum .not a good choice for familyGenuine Expedia guest review
Hotel includes free transportation to and from both the airport and cruise terminal. We waited for an hour for the transportation to the hotel, transportation to cruise terminal was great for departure but upon arrival we never did see their van. We finally gave up and took a taxi to the airport and rented a car. This hotel is certainly nothing spectacular […] but does fit the bill for the amenities it offers, including free breakfast. An ok place to stay before a cruise. Read moreGenuine Expedia guest review
My boyfriend and I booked this hotel because of the complimentary shuttle from the airport to the cruise terminal that it offered. Upon arrival, we checked in in the lobby which seemed updated and clean. We then proceeded to our hotel room and were quite shocked. Although the door locked, it did not close all the way. The room was disgusting. It smelled […] like stale cigarettes and the carpet was dirty and very worn. We actually had to lay down towels on the ground next to our bed in fear of getting up in the middle of the night and stepping on the ground with bare feet. The tub had stains in it and some towels had small hairs on them (ew!), so we decided it was in the best interest of our health not to shower that night. As for the mattress, I actually had to check (for peace of mind) for bed bugs (good thing there were none...but I was surprised to say the least). Overnight we had to huddle in the center of the bed in fear that our bodies might touch the mattress because the sheets constantly slid off the bed. The hotel offers a free continental breakfast, but we decided to skip that (if the hotel rooms were this dirty, can you imagine what the kitchen must be like...). Check out was at 11:00 and the shuttle to the cruise port was scheduled to arrive at 12:30 and was late by over a half hour. So we were forced to sit around outside for 2 hours. In summary, do not stay in this hotel!! Read moreGenuine Expedia guest review
This hotel has seen better days. Nothing quality about it. We chose it because it had an airport shuttle only to learn they only go once an hour and thus we'd need to leave at 5 am for a 7 am flight. The staff were poorly trained and clueless about their computer and other systems, took forever to just get checked in while they muttered and mumbled […] to each other. Maid service must be the same as rooms weren't ready until 2 hours after the 3 p.m. check-in time. Just not professional. Was close to freeway, but not to restaurants, etc. Won't go there again. Read moreGenuine Hotels.com guest review
the hotel does not run its own shuttle service, it is 11 minutes from the airport but after waiting 40miutes I ended up taking a taxi for $21.00. The next day I needed to go to the airport to pick up my rental car, they said that taking the shuttle would cost $20. The elevators were dirty, with veneer stripped from walls, slow and irregular.There was […] no one at the desk at 7am on the morning I left. Read moreGenuine Hotels.com guest review
Room was smelly, glad we were only there one night, but the charge vs the state of the room would not go there again.Genuine Hotels.com guest review
The hotel had several guests that were waiting for rooms when we arrived. Our reservation was handled promptly because we had not requested any special arrangements. No apparent sense of urgency to handle the growing discontent amongst all guests...sort of disappointing.Genuine Hotels.com guest review
"Prequel to a Cruise"
Hotel is in very poor condition. Beds were uncomfortable. It was sold out, so when the air conditioner & heater did not work, there were no options or comps offered. Manager was less than helpful. Things were fixed the next day when we were out. On the bright side, housekeepers were very nice, as well as the maintenance assistant. Continental breakfast […] was good. Read moreGenuine Expedia guest review
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