Arrived late and took long for clerk. The room was smelling badGenuine Expedia guest review
Never again, was definitely not what I expected! The rooms were dirty, they we really rude, and customer service was ugly! I will never stay there ever again! The whole stay was a nightmare, they took forever to book me in. Everything was so lateGenuine Expedia guest review
This was the most awful experience I every had!!!!!Genuine Hotels.com guest review
There was mold all over the bathroom! I would not ever consider staying here again... I felt gross after my shower! UghGenuine Hotels.com guest review
"Good value, nice room"
Obviously an older hotel, but the staff was very accommodating and the room was clean and smelled clean. The elevator needed some work as far as looks, but worked well. Shuttle service to and from the airport was very convenient. Would definitely return again.Genuine Expedia guest review
"Not recommended for leisure"
It is strictly okay in terms of ambience, facilities and locationGenuine Hotels.com guest review
Great value, updated room, great staff, great food, very pleased!Genuine Hotels.com guest review
"Not a good place to stay."
I understood room would have a refrigerator, and microwave. It had neither >It also didn't have a phone book. When I asked the person at the front desk I was told that people stole them so none available. I also couldn't get any reliable information on restaurants in the area. I was given a pizza ad and an ad for a chineese restaurant and told they […] delivered and were very good. No other information. The room had one tiny bar of soap to use for the sink and the shower , for two people. There was one thin bath towel for each of us and 2 hand towels and 2 face cloths. The tv was adequate, but not a lot of stations. It was a good shower. The lighting, for reading was to dim. The hot breakfast had what tasted like powdered eggs and sausage gravy. I was told the night before we would have sausage, eggs, pancakes, waffels ,etc.. We couldn't find that. Read moreGenuine Expedia guest review
"free shuttle from airport"
The hotel was fine which I'm used to better, however, because we had an extremely large party I stayed where the majority stayed due to their budget. The hotel actually turned out to be okay. The room was clean and bed was comfortable for my one night stay. Can't complain about the complimentary breakfast either...nice set up. The wash clothes.....VERY […] dingy looking. No matter how many times we asked for a replacement all were dingy looking. My suggestion would be to buy new ones. Read moreGenuine Hotels.com guest review
"Never stay in this Hotel."
Horrible and bad service. I go to the Hotel at 12 midnight and the Front Desk is closed and only use a window to service guests.Genuine Expedia guest review
Don't stay there very bad nothing nice at allGenuine Hotels.com guest review
in short would never stay again.Genuine Hotels.com guest review
I had a lot of difficulty getting the electronic door lock to work despite repeated visits to the front desk. It took as many as 15-20 attempts to get it to work.Genuine Hotels.com guest review
"Just another regular motel"
We didn't expect too much, but it was better than those we stayed before. Very close to I-95, pretty clean, with small refrigerator and microwave.Genuine Hotels.com guest review
"Stay away from this place"
You have got to be kidding me!!!! This is not a hotel, it is a flophouse. Stay away. Don't be fooled by the "cruiseport north" name like I was. There are many many other hotels that are just as close or closer to the cruise port than this one. Anything could be better than this place. Unbelievably nasty.Genuine Expedia guest review
We were told we would have free shuttle from airport,we called for 15 minutes got no answer or was disconnected,had to pay $30.00 FOR A cab.Hotel was supposed to be within walking distance to restaurants we could not find one. Had to take your shuttle bus everywhere at $25 $30 each trip. The girl that ran front desk was helpful This hotel needs major […] improvements Read moreGenuine Hotels.com guest review
"What a nasty dump!"
Just managed to stomach this place for a one nighter before a cruse. Room stunk of mildew, and for a non-smoking room it smelled of cigarettes too. Carpet was nasty. If you get a street facing room, bring your earplugs Very loud traffic all night. Pool area run down and unsightly. Upside? -Shuttle service was quick and free. Breakfast was decent. No […] meat & powdered eggs but the continental was acceptable. Went to Hilton Airport & Cruiseport North on Griffin Road on my way back. MUCH NICER. Spend the extra $10 there! Read moreGenuine Hotels.com guest review
Worst hotel I ever stayed in.. Poor service, trashy hotel, and purposely miss guided you to believe it was a high quality hotel. I could not even sleep because there was no blankets and it was very dirty. Wrong hotel for anyone specially if your going On a cruise.. I would not rent these rooms to people who could not afford shelter. I hope you read […] these before you book and if you already purchased get a refund before its to late and your disappointed.. God bless and good luck. Read moreGenuine Hotels.com guest review
"nice for the price"
nice for the price. airport shuttle schedule inflexible (every hour)Genuine Expedia guest review
"would not recommend"
the feel of the hotel was rundown. not in the best of neighborhoods.Genuine Expedia guest review
"HORRENDOUS service and bad neighborhood"
Service at the check in counter was the worst that I have ever experienced. I have traveled quite a bit, and this lack of service was beyond anything I can really put into words. The manager just looked at me and never spoke a word directly to me. the lady checking me in wanted me to pay for my room(s) again although they were prepaid on Expedia. I […] even presented my Expedia receipt that indicated my charges were prepaid and she still told me it was only "reserved" and never paid by Expedia. When i asked to talk to her manager she huffed off and he came in and still never spoke or looked up at me, but told her to click on a few things to get it to go through. I had 2 rooms so we repeated the same thing with her insisting the 2nd room was not paid for either. I felt like I was in the hood. the employees seemed really shady and it felt more like a front for more illiciet activiities. the neighborhood was really bad and the convenience store next door had bullet proof glass. The actual shuttle to the cruise terminal was good and seemed fairly well orgainized though. Read moreGenuine Expedia guest review
"not for families."
Rough neighborhood. Room was fairly clean, close to airport. Bare minimum .not a good choice for familyGenuine Expedia guest review
Hotel includes free transportation to and from both the airport and cruise terminal. We waited for an hour for the transportation to the hotel, transportation to cruise terminal was great for departure but upon arrival we never did see their van. We finally gave up and took a taxi to the airport and rented a car. This hotel is certainly nothing spectacular […] but does fit the bill for the amenities it offers, including free breakfast. An ok place to stay before a cruise. Read moreGenuine Expedia guest review
My boyfriend and I booked this hotel because of the complimentary shuttle from the airport to the cruise terminal that it offered. Upon arrival, we checked in in the lobby which seemed updated and clean. We then proceeded to our hotel room and were quite shocked. Although the door locked, it did not close all the way. The room was disgusting. It smelled […] like stale cigarettes and the carpet was dirty and very worn. We actually had to lay down towels on the ground next to our bed in fear of getting up in the middle of the night and stepping on the ground with bare feet. The tub had stains in it and some towels had small hairs on them (ew!), so we decided it was in the best interest of our health not to shower that night. As for the mattress, I actually had to check (for peace of mind) for bed bugs (good thing there were none...but I was surprised to say the least). Overnight we had to huddle in the center of the bed in fear that our bodies might touch the mattress because the sheets constantly slid off the bed. The hotel offers a free continental breakfast, but we decided to skip that (if the hotel rooms were this dirty, can you imagine what the kitchen must be like...). Check out was at 11:00 and the shuttle to the cruise port was scheduled to arrive at 12:30 and was late by over a half hour. So we were forced to sit around outside for 2 hours. In summary, do not stay in this hotel!! Read moreGenuine Expedia guest review
This hotel has seen better days. Nothing quality about it. We chose it because it had an airport shuttle only to learn they only go once an hour and thus we'd need to leave at 5 am for a 7 am flight. The staff were poorly trained and clueless about their computer and other systems, took forever to just get checked in while they muttered and mumbled […] to each other. Maid service must be the same as rooms weren't ready until 2 hours after the 3 p.m. check-in time. Just not professional. Was close to freeway, but not to restaurants, etc. Won't go there again. Read moreGenuine Hotels.com guest review
the hotel does not run its own shuttle service, it is 11 minutes from the airport but after waiting 40miutes I ended up taking a taxi for $21.00. The next day I needed to go to the airport to pick up my rental car, they said that taking the shuttle would cost $20. The elevators were dirty, with veneer stripped from walls, slow and irregular.There was […] no one at the desk at 7am on the morning I left. Read moreGenuine Hotels.com guest review
Room was smelly, glad we were only there one night, but the charge vs the state of the room would not go there again.Genuine Hotels.com guest review
The hotel had several guests that were waiting for rooms when we arrived. Our reservation was handled promptly because we had not requested any special arrangements. No apparent sense of urgency to handle the growing discontent amongst all guests...sort of disappointing.Genuine Hotels.com guest review
"Prequel to a Cruise"
Hotel is in very poor condition. Beds were uncomfortable. It was sold out, so when the air conditioner & heater did not work, there were no options or comps offered. Manager was less than helpful. Things were fixed the next day when we were out. On the bright side, housekeepers were very nice, as well as the maintenance assistant. Continental breakfast […] was good. Read moreGenuine Expedia guest review
One of the worst hotel stays I have ever experienced. Stayed here due to convenience to the airport for an early morning flight. Quality Inn is generally a reliable decent basic hotel at a fair price. This hotel was not decent and the price was double what a typical Quality Inn costs. Check in awful. Property in poor condition. They offer a shuttle […] service for cruise and airport customers - thankfully we were not on need of this service. It appeared that everyone that was using this service was very unhappy. Never, ever again n Read moreGenuine Hotels.com guest review
Bad breakfast, unfriendly ServiceGenuine Hotels.com guest review
"Close to convention center"
The facilities are dated and in poor repair. The pool was dirty and unusable. I had to switch rooms upon arrival at 5 in the afternoon because my initial room had not been cleaned. The manager was very good about changing my room. The location was great. My room itself that I ended up in was good. The pillows were too small and hard.. The matress was […] fine. I only had breakfast 1 morning because it didnt start until 7am and I had to be at my location by 730. Too bad , that was one reason I chose this hotel. Read moreGenuine Hotels.com guest review
The service of the front desk was exceptional, very friendly and helpful, specially during night shifts. The rate is very good, but they don't change your sheets daily :( even when asked. The elevators are horrible inside (but you are not sleeping inside the elevator..hahaha), you can travel easily to to different areas of Fort Lauderdale, it very centralized.. […] on overall...its ok! Read moreGenuine Hotels.com guest review
Room definitely NOT worth the expense. Some re-modeling had been done but it was very sloppy. The room smelled very bad (moldy/dusty). I would certainly NOT stay here again.Genuine Hotels.com guest review
The only problem we had was with the airport pick-ups. No one told us this was known as the Holiday Inn North. The drivers kept saying they weren't going to our hotel. Some of us waited a LONG time to get a shuttle.Genuine Hotels.com guest review
"It was what it was"
I would never stay there again.Genuine Hotels.com guest review
The shuttle service was not time. We needed it three times and all three times it was late. The hotel itself needed minor repair in many places. The location is not in walking distance of any restaurants or parks. The staff was friendly and courteous and the room was clean.Genuine Expedia guest review
Response by Days Inn Fort Lauderdale Airport North Cruise Port We apologize for any inconvenience you had during your stay. We are going through a major renovation phase in the hotel and we are working hard to bring you the best service available. For the shuttle time we do apologize but it is out of our control. We have guide lines to follow once we enter the airport and cruise port. Hotel shuttle has designated area that they have to be in they cannot pick up guest from the regular entrance . If shuttle service do pick them up from regular exit shuttle driver will get fine. So that is the main reason shuttle response in the Fort Lauderdale area is late.
Reserved a kiing room - I got a double - the worst room in the hotel. Door lock was compromised, it had obviously been broken in to - sawed off metal plates, screws falling out . i was afraid to leave the room with my belongings in it. fortunately, there was a meal delivery service. it had a musty smell that made breathing a challenge. the only thing […] good was the shuttle service. the hotel had changed ownership, since i reserved earlier, they had to meet the Day's Inn commitment I got the shaft I will never stay there again Read moreGenuine Hotels.com guest review
We were facing the highway and it was very noisy sleeping. The breakfast room was very small and there was nowhere close to eat any meals. The hotel was filled to capacity and the shuttle to the cruise was running behind the time that we were scheduled. The room that we were told was a king and double bed and the room had only a king. The room was clean […] and there was a micro, refrig, coffee pot and iron and ironing board. Read moreGenuine Hotels.com guest review
Room was not ready when we checked in. After much discussion, the staff changed our room to another. We were extremely disappointed in the quality of this hotel. We were satisfied with the transportation from the airport and the transportation back.Genuine Expedia guest review
"good location and value for one night"
Just stayed there to get onto cruise ship. Great location for Everglades port with shuttle. Rooms are clean. A tiny bit run down. Bathroom was great size wise and modernized, Room is very small. It was quiet location. Staff was extremely attentive and helpful. Continental breakfast was great. The breakfast room was small, but we were told they are working […] on expanding it to make it more comfortable. Nice neighborhood with everything close by. Read moreGenuine Hotels.com guest review
"Not near the CruisePort"
This was the worst hotel/motel we have ever stayed in. We were supposed to have a king bed and a queen, did not exist on the property. First they tried to give us a room with a king only, then moved us to a room with two queens. Very, very old and sad! Very expensive for the quality. Do not waste your money, you will be disappointed!!!Genuine Hotels.com guest review
"Family dreadful experience"
Pickup service at airport took 45 min when attendant said that bus service passes through every 20 min. When we arrived tired at lobby,3 people were ahead of us and two attendants were working. We waited 35 minutes for an one of the attendants to free up: terry. He was cordial. We entered our room at around 1130 pm,; all of us were hungry. There are […] no restaurants anywhere near hotel. We walked to the Dunkin Donuts which advertises to be open 24/7 and found it closed. We continued walking and saw a fish/chicken fast food place next to a liquor store (as we appriached we saw a rougher crowd inside so we bypassed this place) and decided to return to the hotel. Realized then that a BP gas station was on the other side of the hotel and went to buy some food; scary rundown place with disgusting choices. Did try my first CopadiVino (portable wine by the glass) there. Worst experience ever. Read moreGenuine Expedia guest review
"disappointed but Close to departure sight"
We reserved one King and One Double bed - We got two doubles and we were told by the desk person - that the website was out of date and needs to be updated . We are disappointed that we were not provided with the accomodations that we reserved. The hotel did provide a place close to where we wanted to be. Lastly - the room was not very clean - especially […] the bathroom and one of the pillows had what appeared to be a blood stain on the pillow - needless to say we put that on the floor - not to be touched again Read moreGenuine Hotels.com guest review
The Hotel is ok for the cost of the room. Facilities need some improvement, but the stay was ok. If some one needs a reasonable room they can use this hotel.Genuine Expedia guest review
"Inexpensive and Confortable"
Nothing fancy, room was clean and the bed was very comfortable. The price was right to spend a night before cruise depature. No restaurants in walking distance, simply called a pizza joint and had the order delivered to the room. Kudos on shuttle to cruiseport. They were right on schedule at eleven. Overall, no issues, would stay there again.Genuine Expedia guest review
"Don't stay here"
Just all around bad.Genuine Hotels.com guest review
do not recommend this place until they finish remodelingGenuine Hotels.com guest review
"great for shopping!!!"
The staff was very friendly, and always willing to help in any way. The breakfast was more than we expected, and tasty. The bus stop is just in front of the hotel, which makes it very easy to get to any of the malls etc.. great for shopping, cause you can go mall hopping for one price.. all day bus pass until 11.59 pm for $4.00. The friendly bus drivers […] will tell you what no. bus to take to get to the different malls, or any where you wish to go. The #22 bus takes you straight to sawgrass mall. Our flight back home was at 6.00 pm, the staff was kind enough to let us keep 1 room until the free shuttle came for us at 2.00 pm. to take us to the airport. We will stay there again. Oh, the rooms at the back facing the pool are better. The ones at the front face the main street, so of course there is the noise of the traffic. It is an old hotel, so the carpets definitely need changing. Read moreGenuine Expedia guest review
Hotel is still undergoing renovations. This is an older hotel with friendly staff and a great breakfast. Also they have pickup/dropoff to airport and cruiseport. Good value.Genuine Hotels.com guest review
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