"SHOULD BE REMOVED FROM EXPEDIA"
BUGS IN TUB, HEATER ON IN MID AUGUST IN FLORIDA, DIRTY SHEETS AND TOWELS...YUCK!Genuine Expedia guest review
"Not even for a night"
Staff was terrible, the room where even worse, non smoking room smell awfull, the curtains didnt covered the whole window so people could see inside the room ... worst hotel in my life.Genuine Expedia guest review
Poor room condition and maintenance. Immediate area becoming run down, but only a block or two away from everything. Staff was good.Genuine Hotels.com guest review
UncleanGenuine Hotels.com guest review
Hotels needs painting and repairs urgentGenuine Hotels.com guest review
"staying while looking for new residence"
while it was cheapest hotel around it was not clean after second week having to constantly spray for bugs theres not alot but i dont like anyGenuine Hotels.com guest review
the concierge at the front desk wouldnt switch rooms. the refrigerator in the room on the door had grease and it seems hasnt been cleaned for days. the door to the bathroom had stains. the staff mentioned it will be "hot breakfast" but what was served was "old" muffins with 2 types of the cereal that probably nobody ate. wouldnt stay there again. the […] room smelled with smoke even though was staying in a non smoking room Read moreGenuine Hotels.com guest review
Worst hotel experience ever. The sheets were dirty, bugs crawling on the walls, lights & phone not working, and smoke detector ripped out of the wall. The man at the front desk was very rude & couldn't even get me clean sheets. I got a refund and went to another hotel down the street. MUCH nicer, extra $ very well spent. I think the only way to fix […] this place is to demolish it. Read moreGenuine Hotels.com guest review
This was the worst hotel ever. It was run down, a/c unit leaked into the room so the floor was soaked. This hotel needs to be torn down and rebuilt.Genuine Hotels.com guest review
"Worst ever experience."
This was supposed to be a romantic getaway. But there were bugs in the room, graffiti on walls in the elevator and room service never brought me clean towels the next morning.Genuine Hotels.com guest review
"DISGUSTING AND RUDE STAFF"
I would not recommend this place to anyone. This place is disgusting. Staff personnel at night was rude and told me to leave before he called the cops because their rooms were booked.Genuine Hotels.com guest review
"lost a customer"
I was willing to overlook all the problems in this hotel. From "residents" of the hotel bumming cigarettes to the filthy run down conditions because it had ONE very redeeming quality...excellent internet that I needed for work. Well, then they started having issues with it this trip. Router issues, I was told. I suggest you go back to wired, or do both...you'll […] get a customer back. Until then, I'll stick to somewhere with slow internet with better conditions Read moreGenuine Hotels.com guest review
The hotel is disgustingly dirty. Hanging out of hood rats on the property. Smoking weed. Its a scary place to stay.Genuine Expedia guest review
"close to all"
Not fancy but decent value for the moneyGenuine Hotels.com guest review
it was worth the price I paid. it conviently near the mall, restuarants and gas stations. the pool was clean and so was the room. I have nothing negative to say.Genuine Expedia guest review
"Don't go there. At least I know I wont go back."
The room had a bad smell. The lobby smells also. Wi-Fi didn't work properly most of the time. The hotel is run-down in need of renovation. Didn't have blower or iron as advertised. Many cable channels weren't working. I called front desk to ask for some odor spray because the horrible smell and the guy told me he was call me back if they had and never […] called back. On the bright side the pool was OK at least it was clean, the hotel has good location and the breakfast was decent. The low price is the main reason for choosing it. Thankfully I only reserved to stay just one night, I almost left that same night but stayed because I was too tired to go back home. The hotel has good potential with some investment in renovations, repairs and improvement and a more proper management. Read moreGenuine Hotels.com guest review
"You Get what you pay for"
checked in and the first room I was given the lights didn't work (except the one it the bathroom) went to the office and was given another room no problems other than the matress is almost as hard as the ground... also please note cheep rates attract those who cant get a house or apartment and those people are generally the ones who tend to ignore […] some laws. just food for thought Read moreGenuine Expedia guest review
"Close to Winter Park Tennis Tournament"
There was a fire in above room over check in counter that distracted clerk that he forgot to check us in and gave our room to another couple. The toilet backed up, and 5of 7 lights did not work so we had to change rooms. The new room was better but had no phone and the hotel forgot to give us our wake up call. The toilet in this new room ran all day. […] Also, we were without a set of towels for two they provided towels only for one . However, the clerks' were nice enough and laundry gals were nice and hardworking. There was a nice pool but no laundry facilities on campus. The air conditioning worked well in both rooms but the little fridge did not work well. Read moreGenuine Hotels.com guest review
Two broken TVs and a broken a/cGenuine Hotels.com guest review
Bugs. Burnt out lights. Damaged room. Scotch-taped on shower head. And bugs.Genuine Expedia guest review
The hotel is nasty. The service is just as bad. The hotel is the worse hotel in the area. Went there because l was low in cash.Genuine Expedia guest review
No, just say no Don't bring your kids- looks like a slasher movie insideGenuine Expedia guest review
"I Didn't enjoy my stay"
I asked for a non-smoking room and ended up with a smoking room. I wasn't pleased at all!Genuine Hotels.com guest review
Left after first of 2 night stay. Elevator was not working and had to return to office then back to third floor upon arrival because the assigned room was already occupied. Convenient to highway. Breakfast bar included cereal, muffins and plain white bread. No coffee maker in room.Genuine Hotels.com guest review
Hotel was very run down! Fridge didn't work, hardly any channels on the tv, housekeeping didn't replenish soaps. Toilet seat broke in our room & wasnt fixed before we checked out. Had ants in my room & heard of bugs in other rooms. Won't stay againGenuine Hotels.com guest review
"First and last time"
This was our first time in this hotel. Not satisfied with what they offer. There's a huge sign offering High speed internet and I could not use it in 2 weeks that I was there. We were on a business trip and that was highly important for us.Genuine Hotels.com guest review
"needs a lil/some brushing up"
my stay has been decent except the fact that its advertised that you have wifi and frankly you really can not get a connection in the room. a lil dusty and there is a particular smell in the lobby as well as in the rooms its smells old I believe its about that time for a lift new drapery and comforter can make a big difference trust me. Breakfast is […] too plain, I understand you may be under payed or not have the funds to invest a little more on these things pointed out. also be sure the staff is more presentable regardless if they are getting payed minimum wage treating them decent and a little boost or incentive here and there can work wonders on employees. I know you can do a little better. I believe in you. EilyRivera Read moreGenuine Hotels.com guest review
"Don't go in the basement"
Booked, checked in then cancelled immediately, no phone, no internet, lights not working, run down and old not at all like representation on Hotels.com website more like run down hostel stick with corporate operated non foreign franchises my first not doing so and absolutely mortified like they say in horror movies "don't go in the basement"Genuine Hotels.com guest review
The motel is in a great location. It met our budget needs and it served its purpose. The staff was great and dealt with issues as well as they could. I would suggest management or the owners to inspect each room and the facility and make gradual improvements to its product. There are insects and leakage problems and wifi should be advertise as only […] accessible in the lobby. Overall, we enjoyed our stay in the area and the motel is next to I-4 and conveniently located. Read moreGenuine Hotels.com guest review
"You really et what you pay for."
The hotel was flighty and the staff was unfriendly and rude. I will never go back nor will I ever refer someone there.Genuine Hotels.com guest review
"Not as advertised"
We did not enjoy our stay. The phones did not work, there were maybe 15 working channels (if that), there is no wired internet in the rooms, no hot breakfast, we had no towels, no extra sheets, broken furniture and appliances, no laundry facilities, If you are just looking for a place to stay than you should be ok, if obnoxious loud guests do not wake […] you up all throughout the night, as they did my family and I, but do not expect to get what is listed, because more than half of it is not true. The service, the cleanliness, and the amenities are ALL poor Read moreGenuine Hotels.com guest review
"Run the RED LIGHT to passup this one!"
No wifi, no phone service, lights did not work in bathroom, loud A/c, bad coffee in the smallest cup that they make. I had to try 4 ice makers to find one that worked. Worst of all they don't have ESPN or Fox News. I would sleep in my car rather than stay here!Genuine Hotels.com guest review
"Good for the money"
It was ok for the priceGenuine Hotels.com guest review
"Not too happy"
There is no phone service, no wired internet access in rooms, no extra towels or extra bedding, no weekly newspaper, no hot breakfast buffet, no laundry facility. There are about 15 channels or less. Honestly the place is a bit ghetto.Genuine Hotels.com guest review
When we went to our first room we opened the door and someone else's stuff was there. It did not make us feel safe to leave our things in the room because the front desk could possibly give someone else entrance into it. The second room included a broken table, a damaged dresser, and no remote. The WIFI and telephone were not working in our room.Genuine Expedia guest review
"Did not enjoy our stay"
Although the pool was OK, our experience at this hotel was below expetations: breakfast was supposed to start at 6 am but nobody was there until close to 7 am. Internet was not working as well. Room needs serious cleaning and upgrade (patches on the carpets, A/C was more like a fan, etc.).Genuine Hotels.com guest review
The location of the hotel is great. The upkeep of the hotel... Well that was not so great. Most of the furniture looks very ran down. Television very outdated and channel selection very poor. You will be better off using your personal device for evening or late night entertainment. Would have been better off paying a few more dollars and getting a better […] over all room. Read moreGenuine Hotels.com guest review
Have stayed at several America's Best before . . . and this was, by far, the worst. Front desk person was semi-rude; poor parking to get to the room; the room was shabby; just a bad experience....Genuine Hotels.com guest review
"Hotel that seems to be going out of business."
Although I've stayed at this hotel in the past, I never will again. The telephone was out of order, the WIFI didn't work and when I complained at the front desk I found the staff to be incompetent and rude. At check in the desk clerk could not tell me the rate I would be charged. THIS HOTEL SUCKS!!!!Genuine Expedia guest review
It's ok for stayingGenuine Hotels.com guest review
"old, outdated, in need of repairs"
The location in Altamonte Springs, Florida, is very outdated, and desperately in need of refurbishment. The walls have visible cracking, need repair and paint. The door binds on the carpet and did not open completely. The bathrooms are excessively small with very low water pressure. The pool area had cracks, and algae. I will not stay here again...the […] place is reminiscent of the type of place the hotels.com commercial claims they would prevent you from staying. Read moreGenuine Hotels.com guest review
Terrible I will never recommend this hotel ever....Genuine Expedia guest review
"Sure not 3 stars"
Building in poor condition, 1st room no light in bathroom & broken security lock. Got a second room to replace the 1 st room = broken soap dish in tub, missing iron, no phone service, no alarm/clock radio and no tv cable service and poor security lighting. An abandon building sits right beside the hotel with poor lighting where you park.. Neighbor didn't […] look safe after dark. Read moreGenuine Hotels.com guest review
"Never will I go back"
Hotel looked like something from a horror movie. Would not recommend to anyone.Genuine Expedia guest review
"No wireless... only in lobby"
The ad said there was wireless. This was a key necessity of our trip. We had to use a hotspot to get internet connection. Apparently wireless is only in the lobby?Genuine Expedia guest review
"Get what you pay for."
The place wasn't the worst but nothing great. I didn't see bugs. However, the room wasn't the cleanest, but not horrible. The place is old and cheap. There really is no morning breakfast, just a few muffins. If you just need a place to crash and save money- go for it. Don't expect anything else.Genuine Hotels.com guest review
staff was goodGenuine Hotels.com guest review
"Dirty bathroom, Phones don't work"
Hair in bathroom drain, Phones don't work. workers not professional at all not happy with the place at all. will not stay at that hotel ever againGenuine Hotels.com guest review
"Do not stay here!"
Facilities were dirty inside and out! Drape was torn and too small for the window. The sheets had holes in them. Gunk on the walls in room and in the lobby. Dirty bed spread. There was a one inch gap under the door. Grounds were littered with cigarette butts. Trash every where. Shingles and rotten wood in parking lot. On a positive note a staff member […] helped with the bag. Read moreGenuine Expedia guest review
I'm traveling around USA and I liked this place. I recommend u guys.Genuine Expedia guest review
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