"Used to be a great chain"
We have stayed in a lot of Days Inns across the US, this year we stayed in 3 on our Christmas Vacation and all were disappointing. I am not sure we will stay in another. Keywest: 1. Carpet was filthy and bathroom floor was black with dirt. 2. Used towels were not replaced, had to call front desk. 3. Coffee, cups, spare toilet paper we nor repaced. 4. […] Front desk personnel were great considering all of the problems from housekeeping. Read moreGenuine Expedia guest review
"Places I wont be staying at again."
Room smelled of mold. Place obviously hadn't been renovated in several decades. Carpet was so dirty it was black in the high traffic areas of the room.Genuine Expedia guest review
"Basic old motel"
This was our second stay here. it's only in Key West tou have to pay this much for an old motel. But OK, might still be good value. Ask for a room away from Roosevelt Blvd and front yard and you might get at more quiet room but bring earplugs because of the AC. The shuttle bus (included in resort fee) to down town runs about every 20 min 7 am to 11 […] pm and is very convinient. Leave the car at motel and you don't have to worry about expensive and hard to find parking. Remember.... you get what you pay for. Read moreGenuine Expedia guest review
Teeny towels. We just needed a place to stay after a race. A bit expensive for the quality.Genuine Expedia guest review
"at least it was cheap!"
we were there at the end of a ragnar race so pretty tired and looking forward to a good night's sleep not in a van. the staff was friendly and helpful, but the room -- actually the bathroom - was pretty dirty. there was definitely hair in there when we arrived which was gross, and not enough towels/ toiletries in the room for the four adults that were […] booked. the beds were really uncomfortably soft, and i'm still not convinced those were queens and not fulls. also pretty disappointing that breakfast isn't included, but youre charged 9 bucks for 24 hour coffee in the lobby.... although the waffle house next to the lobby was clutch both for late night and breakfast. all in all the place felt pretty shwag and outdated/ needs some freshening up and more thorough cleaning. Read moreGenuine Expedia guest review
"Overrated and distant from the city center"
The hotel is ok per se but overrated for KW, considering the distance from the city center. the shuttle bus offered works best out of high-season, we were there between xmas and NYE and it was overcrowded. No breakfast offered but the hotel has a Waffle House inside. Well, not the best but ok.Genuine Expedia guest review
"Worst place ever!"
Terrible and nasty; daughter slept in the car and refused to stay in the room.Genuine Expedia guest review
Front desk staff were helpful and the out door pool was heated, which was welcomed during our Dec. Stay. This is a very basic hotel and aging. There was no in room safe, although advertised, no refrigerator or microwave. Free shuttle helped since this location is on the entry to Key West, not near any sights and parking downtown is difficult.Genuine Hotels.com guest review
"not my favorite hotel."
the carpet was badly stained, the blanket was like rubber, very uncomfortable and had holes in it. the maid service was not good.Genuine Expedia guest review
It was about what I expected for the price. Anytime I see a hair belonging to a previous guest in the bathroom, I immediately question the cleanliness of the room. The carpet also seemed like it could use a good steam clean. What bothered me most, however, was the additional service charge that was above the full amount I paid via Hotels.com. I had […] no idea I was going to be charged an extra hotel service fee for things I would not be using (e.g., shuttle to downtown area). I was not in a position to go somewhere else, so I had to pay. Read moreGenuine Hotels.com guest review
"Place To Stay If Money Is Tight"
Please, if you stay here insist on a non smoking room. First night was horrible, I needed a non smoking room, non was available , next day they gave us suites they felt so bad for my family and myself.Genuine Expedia guest review
We stayed 4 days and the maid came only one day to make the bed and empty the trash. The carpet looked like it had been there since 1960. Why did they assess a surcharge of $8.50 per night?Genuine Hotels.com guest review
"The worst experience"
was the most horrible experience I ever had in my life. Not worth spending money on a hotel of such poor quality and service.Genuine Hotels.com guest review
"Basic place, Good shuttle and conciergeservices"
Basic Hotel. Room was clean but not great. Manageable if all you want is a place to sleep in the night when you visit the city in the morning.This place is not close to the city but offers a shuttle service. There is a concierge in the reception to help book some attractions and (more importantly) provide valkuable information. General advice about […] KeyWest: try not to drive to the city unless you absolutely should. Parking is difficult to find and expensive. The shuttle from the hotel is available till 11pm so you will have to drve if you want to spend the night in one of the night clubs. But even then see if you can get a taxi. Read moreGenuine Hotels.com guest review
Upon arrival, I was told they didn't have a ground floor available. I was upgraded for free to a suite. A very nice suite. Great staff, friendly and helpful. Wish I could have stayed longer.Genuine Expedia guest review
"Bugs crawing on bathroom floor"
I saw three bugs crawling on the bathroom floor past mid-night.I killed one and the other two escaped. Staying at the first floor, I heard people talking loud right outside my room in the early morning. I tend to believe they are housekeepers. However, the hotel's free Wi-Fi is fast--fasterthan Holiday Inn in Coral Gables and Avalon Hotel in South […] Beach I stayed during my trip. The counter employees are very warm and helpful. Read moreGenuine Expedia guest review
"A place to sleep"
This property is a quite drive away from Duval Street. Construction on road made it outrageous to get back and forth to the hotel. Staff seemed grouchy on every encounter with them. The waffle house on the property didn't manage to get one order right out of a party of 5. I can only give a rather neutral review of this hotel. If you are looking for […] a bargain this is the spot. If you are looking for nice or interesting hotel this one is not it. I would probably stay there again if it was a bargain. If it meant paying a little more for another I would do that though. Read moreGenuine Hotels.com guest review
"If possible avoid."
The room badly needs upgrade. The room was clean and arranged but had bad smell as if there was some water damage or there was a wet dog in the room.Genuine Expedia guest review
noisy adjacent rooms was the only drawbackGenuine Hotels.com guest review
"Did not meet expectations"
I really wasn't that happy with the room. The furniture was old and had cigarette burn marks on it. The room smelled terrible and the bed sheets and the comforter had holes in them. I was afraid to walk bare foot on the carpet. I was really happy to be in Key West tho, but really for what we paid, I expected much, much more.Genuine Expedia guest review
The room was not cleaned during our stay. One day they did not even make our beds or remove and replace the towels.Genuine Hotels.com guest review
"Nice hotel but add $10 per day to the price"
The hotel was nice. It was what I expected for the price. There's additional $10 per day that you have to pay (for coffee, shuttle etc.) They call it "hotel service fee". I don't understand why this money isn't just added to the total price since everyone has to pay it anyways.Genuine Expedia guest review
this hotel is disasterGenuine Hotels.com guest review
"Not upto my expectations"
AC was not working , operator was not picking the phone, old not maintained .Genuine Hotels.com guest review
"Not close to all the action"
Although the staff was helpful and wonderful, it was not a nice hotel and I would not stay there again.Genuine Hotels.com guest review
clean but dated, convenient location helpful polite friendly staffGenuine Hotels.com guest review
"2 day stay"
Overall it served its purpose.. We were charged a service charge for services we didn't use...that's not right or good business practice . Room was passable, clean but nothing to write about.. Toilet seat was rusted and hinges broken...Genuine Hotels.com guest review
"a few problems--"
After checking in, I proceeded to my room and opened the door only to find it already occupied. Back to the front desk and after a few apoligies a new room assignment. I was awakened the next morning to the sounds of a heated arguement among the staff/housekeeping, and after two requests, one in English, the next in Spainish, they got the idea that […] they might be disturbing someone. Other than that, the room was comfortable and clean and the staff was helpful and friendly. Read moreGenuine Expedia guest review
"Great Staff, But..."
The hotel is old and needs a lot of upgrades to the rooms. Our room had a couch so bad that when you sat on it you went right to the floor. Came home from dinner on Friday 11/9 to find water all over the floor as the toilet was "gushing"! Had to move to another room. Next day told old room was fixed and made up...NOPE. Had to wait over an hour to get […] another room...The STAFF is great and very helpful, they're just fighting an uphill battle trying to keep this place going. Read moreGenuine Hotels.com guest review
"Not very clean"
Dirty and low quality hotel but it was the only one available during our timeframe. Staff were friendly. Free shuttle was nice. Ok place to stay if you're on a budget and not going to be in the room much.Genuine Hotels.com guest review
Enjoyed the stay. The staff was friendly and helpful. Great location. Located right when you come into Key West.Genuine Hotels.com guest review
i was quite pleased with my time there. The rug & chairs in the room needed to be replaced, but overall was clean. I liked the fact that they had a shuttle that took us into Old Town and ran until 11:30 at night. The desk staff were very pleasant quite helpful.Genuine Expedia guest review
If you are going to Key West and plan on enjoying the adventures of it, this hotel is fine.Genuine Expedia guest review
"Great stay, highly recommended"
We stayed here for 2 nights, and the price was the cheapest we could get in Key West for the time we booked (Nov 1 - Nov 3). The rooms are good and clean. We didn't stay much in the hotel as we were enjoying the place and touring around. However the best part is the shuttle bus service they have. It runs from 7 am - 11 pm every 20 mins providing stops […] at Mallory Square, Southern most point and Smathers beach. So we could go around the place easily without renting a car/scooter or taking the public bus which is not that frequent. Moreover the concierge desk has great discounts on parasailing and other attractions that we used. We has studied the rates before we went, so we knew they were really providing extra discounts which online bookings wont give. Also remember they charge you around $9.50 (including tax) per night per room for the shuttle service, but if you dont have your own car, its worth the price. Overall a very great stay, would definitely stay there if we go to Key West again and recommend to friends !! Read moreGenuine Expedia guest review
hotel has seen it's better days.. AC worked but the jets landing at airport nearby were quieter. the hotel offers a shuttle to downtown , and coffee but charges 10.00$ per day whether you use the services or not. an ok place to sleep but do not expect anything greatGenuine Expedia guest review
It served our purpose- price was high for the quality of the room. Bathroom needs some work but was clean.Genuine Hotels.com guest review
Location was good, staff very helpful. The room was clean but very outdated. Bathroom was very small and very outdated. Fortunately, we didn't spend much time in the room but if we had it would have been uncomfortable.Genuine Expedia guest review
Had a problem with our hot water the second night. Both ice machines were out of ice...I had to walk to the lobby to get ice from the Waffle House. We had no hotel service on the first day, I had to go to the lobby to ask them to send us some more towels. Nice pool, nice room, comfortable bed and nice area.Genuine Hotels.com guest review
"get there to find extra charges and not disclosed"
Not happy with Day's Inn at this location worse stay with Day's Inn ever. first complaint got there with a pre-paid res. no where in the booking does it say that you have a resort fee? the place was not even Day's Inn quality, nothing more than horrible coffee 24 hours a day in lobby. tv and couch that the front desk staff used. and a computer and wi […] fii in room that did not work along with tv that didn't work. changed room the second night had tv work but beds worse and room in poor condition. I would rate this a one star at the very most for a AAA rating and resort fee was pure insult as I wrote on my receipt that I did not agree with the charges. Read moreGenuine Hotels.com guest review
Overall I was satisfied... they only complaint I had in spending 6 days in Key West was our bed.. you could feel the springs in the mattress it was so worn out.... it literally looked like a 19 seventy's mattress set..Genuine Hotels.com guest review
"great for the money"
The room was very large with a seperated living room and kitchen, minus the stove. We had a problem at check-in regarding the last name of the second room that I purchased. The woman whose name I put it in, uses her maiden name now, and the Days Inn gave us a hard time, even though it was paid for in advance. They said that since we used Hotels.com, […] we need to contact them. They enentually came to their sences. The shuttle bus only stops in two spots, one about a mile from Duval Street, and the other about 1/3 of a mile from the beach. I can't see why they can't drive the extra distance. Overall it was a good hotel and we will be stating there again. Read moreGenuine Hotels.com guest review
Charge 9.99 dollar resort fee rip off road construction nightmare the bitterness of low quality remains long after the sweetness of low price is forgottenGenuine Hotels.com guest review
The rooms need some upgrading! The bedding needs to be replaced. There are no safes in the room. There is no iron in room either I had to call for one. The hotel is across from an outpatient center. They do have a waffle house where you can have breakfast (not included). There is also a tour guide by front desk who will inform you about what's going […] on around the area. Read moreGenuine Hotels.com guest review
"NOT SO NICE"
aIR CONDITION WAS NOT TAKING THE HUMIDITY OUT OF THE ROOM MY CLOTHES WERE THEN DAMP STAFF WERE FRIENDLY CARPETS FILTHY BED LUMPY DIFFICULT TO SLEEP COMFORTABLEGenuine Expedia guest review
"Entrance to Key West"
It was very nice.Genuine Hotels.com guest review
"one night only"
fee for shuttle should be on a use basis.Genuine Hotels.com guest review
"Wouldn't stay there again."
The rug was dirty. The bathroom had mold around the tub. The door at the bottom was rotted & rust holes in it. I was charged $$.$$ for the shuttle that made a stop four long blocks from Duval street. I was charged $$.$$ for a breakfast coupon for 10% off. At least this is what the clerk told me when I questioned the charges on my bill. The Waffle House […] was filthy.There was undesirable people walking around all hours of the day & night. Hotels.com need to check out what they recommend. Read moreGenuine Hotels.com guest review
"A good hotel that's elves it's purpose."
For the amount of time you spend in a hotel room in Key West it worked out perfectly. Pool was clean, we were upgrades to a suite because the Wi Fi was not working on one end of the building so we appreciated that. If you don't need fancy, this will be fine.Genuine Expedia guest review
Good price for Key West.Genuine Hotels.com guest review
"Great place to stay!"
Wasn't expecting much because the ratings weren't great, but it was a really good value for the quality (and for Key West). They have a free shuttle to duvall st. so no need to get a taxi (unless you stay out past 1130...but the taxi isn't that bad to get back). The rooms were clean and everything in them worked. The neighborhood is safe. Was really […] pleased overall! Would stay here again! Read moreGenuine Hotels.com guest review
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