Good location! Rooms are a bit small.Genuine Hotels.com guest review
The hotel was comfortable. Parking is free, staff was friendly and helpful. Continental Breakfast was pretty good. I would stay here again for the price.Genuine Hotels.com guest review
"Don't expect running water on the top floor!"
Overall, room was small, but clean and acceptable. However, multiple times throughout the stay, the water pressure in the room disappeared. Now the water pressure wasn't great to start with, but in the middle of a shower, it would essentially turn into a trickle. I'm not exaggerating here, it was as if the water was shut off. When I complained to the […] front desk, they said it's because the housekeeping staff was doing the laundry and that effects the water pressure on the top floor of the hotel! When I said that I had shampoo in my hair and that I needed to finish my shower, they said they would ask housekeeping to turn the laundry off. 5 minutes later and I was able to complete my shower. The fact that management knows of this issue, and has not fixed it, and worse yet insists on doing laundry at 9am (when someone might be showering) is completely unacceptable. Bottom line, there are better options in the area. Read moreGenuine Expedia guest review
"Brief Monterey Stay by the Bay"
This hotel is a good place to stay for the price as long as the stay is brief and not much time is spent in the room. the room was clean an comfortable, but there is much outside noise since the room entry is from the outside. Even though the room came with a free breakfast, good luck finding a table to sit at or getting your food in a reasonable time. […] We ended up going to Starbucks. A big issue for us was that we received a handicapped room upon checking in. There were no other rooms and unless you need these features, you do not want those features, especially the modified shower. The hotel staff who were very nice indicated to us that this is a common occurance when booking with Expedia. However this decision is made, it is not accceptable. If we knew that we were getting this room in advance, we would have stayed at another hotel. All that being said, the room did meet our needs for our stay. Read moreGenuine Expedia guest review
"Very cheap looking place... but OK location.."
Very small bathroom, everything was clean but very cheap looking....IM NOT COMING BACK..; ( 2/10)Genuine Hotels.com guest review
"Nice hotel but poor breakfast service"
Great location and value for the area. Breakfast area is way too small and understaffed. Food was inadequate and slow being brought in. Stay at the hotel but go elsewhere for breakfast.Genuine Hotels.com guest review
each time I stay here it has been a good experience,except for the breakfast.the room is to small for all your quests.and 1 toaster for the the whole hotel.really!!!!Genuine Expedia guest review
Great location especially the lake and jogging trail behind the hotel. Clean. staffs are very nice.Genuine Hotels.com guest review
Very nice and comfy stay.Genuine Hotels.com guest review
"Enjoyed our stay"
We stayed here two nights while visiting the Aquarium with our two kids. We were very happy with the room. The location is just a short drive to the Aquarium, the Wharf and the beach. Loved the heated pool for the kids and the hot tub for the adults. The included hot breakfast was good and convenient. It included pancakes, eggs, sausage, yougurt, bread, […] coffee, milk, juice, cereal, yummy cinnamon rolls and more. We had a room on the 5th floor with a view of the ocean, which was great! However, there is traffic noise on the ocean view side so if you value quiet more than the view, ask for a room on the other side away from the street. Great value for our family of 4! Read moreGenuine Hotels.com guest review
Great place to stay. The beds were a little hard.Genuine Expedia guest review
"Great hotel but poor breakfast"
Great location, great rooms but breakfast selection had only half of what they normally offer. Breakfast was the reason why we chose to stay there and were disappointed. The staff didn't seem to care the breakfast was not up to their usual standards.Genuine Hotels.com guest review
"good deal in Monterey"
stopped here for one night, was a pleasant experience.Genuine Hotels.com guest review
"Nice hotel- nice location- fair price."
Enjoyed the stay, breakfast was not bad, about a mile from monterey fishermans wharf.Genuine Expedia guest review
"Holiday Inn Express Seaside"
The hotel was a motel which disappointed me, I don't like when you have to access the rooms from the outside. I would not have stayed there had I known that. It was not evident in the picture of the hotel-they just show the front and then inside the rooms so I felt it was misrepresented on the website I used.The sheets were old but the room was clean […] and very nicely decorated with a "sea" theme. The shower door is immoveable so the water does get on the bathroom floor. The room for the second night was over 200.00, which is what I pay to stay at Las Vegas hotels on the strip! I would not stay there again because of those issues, but if there were indoor rooms I may. Read moreGenuine Expedia guest review
Only downside was there was no water pressure in the morning. When I told the desk clerk she said was that the only problem---sounded to me like she was aware of the problemGenuine Hotels.com guest review
"not as promised"
We had booked two handicapped accessible rooms ,when we got ready to check in at 3:15 pm we were told that only one room was available (with only one double bed so much for the attendent or spouce sleeping in the same room. A rollaway bed was offered . We had to make other arraingements for my 90 year old parentsw. The hotel did not seem interested […] in trying to help. I would not recomend this hotel to anyone. Read moreGenuine Hotels.com guest review
"GREat !!GOOd Price"
IT was really close by to everything Quite And cleanGenuine Hotels.com guest review
Nice OvernightGenuine Hotels.com guest review
Just had a standard room, which was fine although the vanity area was very small. The hotel has outside entry to the rooms which is not preferable. The breakfast room is small and very crowded, but overall a nice place to stay.Genuine Hotels.com guest review
"Stopped while touring the Big Sur and Monterrey."
Stayed here while visiting Monterrey and Carmel while heading up the coast. Safe and convenient location along highway, not very far from downtown areas. Small but OK room. Facilities fine. Breakfast good and staff helpful.Genuine Expedia guest review
Hotel room was clean and the staff was friendly and helpful.. Location was perfect, about a 5 min drive to fishermans warf and nearby shopping and restaurants. This hotel provided what we needed would definetly stay again. No complaintsGenuine Hotels.com guest review
"My stay was excellent."
My stay was excellent, starting from staff, facilities, room cleanliness and comfort and in addition to that, a delicious abundant choice foods on their free continental breakfast. I highly recommend this hotel. Thanks to the management. Keep up the good work.Genuine Expedia guest review
Pool was a little small but most are these days. Very clean, easy access to downtown. Most prominent downfall was lack of restaurants in walking distance. Excellent breakfast for adults and kids.Genuine Expedia guest review
"Comfortable & convenient location"
Hotel staff were very friendly & helpful. Would stay there againGenuine Expedia guest review
Comfortable stay. Would love to go back. People were kind.Genuine Expedia guest review
Nice place with a pond behind it. I imagine the front rooms are closer to Route 1 and may hear traffic - but I didn't hear a sound. Always love the HOT breakfast at holiday Inn Express hotels.Genuine Hotels.com guest review
The room was nice, clean and smelled good. The hot breakfast in the morning was good, would like the time to be extended to 10:30 though. Close to pier.Genuine Expedia guest review
"shower didn't have a door!"
there was NO shower door!...water pressure was a little more than a drip...Genuine Expedia guest review
We chose this location for price and distance to Jazz Festival. It was very easy to get to and from fair grounds. All other hotels closer were much more expensive.Genuine Hotels.com guest review
The hotel was nice, just too price for what I got.Genuine Expedia guest review
The area is not great - didn't feel safe. People drinking in vehicle in parking lot around back of bldg and drinking on balcony.Genuine Expedia guest review
The shower backed up but overall it was clean.Genuine Hotels.com guest review
We were very pleased. The complimentary breakfast was a very niced added touch and the food was really good.Genuine Hotels.com guest review
"Stay somewhere else"
Room was small and cluttered; no electrical outlets; no refrigerator; no microwave. Only one elevator for five floors. Front desk person at check-out was extremely rude. Will not stay here againGenuine Hotels.com guest review
"Ok stay in ok price"
The hotel looks more like a motel, but the location is pretty good and the rooms looks old but functional and good. Overall - ok.Genuine Expedia guest review
"Service was not a priority"
Room was small and we were suppose to have a roll away bed but it was never delivered, even after talking to the reception desk personnel about it .Genuine Expedia guest review
"Let the buyer beware!"
Was very unsatisfied with the cleanliness and the service at this hotel.Genuine Hotels.com guest review
"the service was not as nice as the room"
The hotel and room were nice (but the room did not have a frig or microwave). but the service could have been better. 1) requested a late check out and they agreed, but the maid kept bugging us to leave, even though we had been granted late checkout. 2) there is only one elevator, which was always occupied by staff with cleaning and laundry carts.Genuine Hotels.com guest review
"Exterior entrance older hotel updated"
The rooms were updated & comfortable. I like the sink area outside of bathroom. There was also another mirror which makes it easier to get ready. We usually don't stay in exterior entrance hotels, but it was ok here.Genuine Hotels.com guest review
"Nice Hotel, Great location"
Reserved the room a week a few weeks ahead of our stay. Nice room, Niice staff, nice visitors. Good expereince.Genuine Hotels.com guest review
Great place to just sleep & shower! Basic ammenities; need extra staff & tables/chairs for breakfast! Had to sit out in cold with six yearold to drink coffee & eat!Genuine Expedia guest review
The whole toilet was flooding every time we had shower..and my 2 kids sleeps on the floor. They did not gave us 2 double bed which there is available. And the room was not available by 4:30pm.Genuine Hotels.com guest review
"close to Monterey Fisherman's Wharf"
good location, relative small room and small bedsGenuine Hotels.com guest review
"Going to the beach"
Did not like the stay. Checking in was a nightmare. Lots of people trying to check in. Only 2 or 3 desk clerks to take care of this. The layout of the hotel was awkward and many people were having difficulty finding the elevator in conjunction to where the lobby is. One elevator for several floors and rooms meant you waited in line to get up to your […] floor. Since we had several pieces of luggage we waited rather than taking the stairs. Room was very old, dingy, dark, unappealing. Noise from outside was very evident in the room. Quite noisy. Breakfast eating area was a zoo. Mass quantity of people had to wait in a line to get any food. No place to sit. The staff was encouraging people to go outside and eat. Will never, ever stay here again and would never recommend this. Read moreGenuine Hotels.com guest review
2 Dbl bed room small. Would have been nice to have microwave & refrigerator. Otherwise, exceptional fitness room & breakfast.Genuine Hotels.com guest review
"Close to everything!"
Narrow room but clean and renewed.Genuine Hotels.com guest review
"The Bathroom Sink Was Clogged"
There was no remote to the TV in the room (one had to be brought up), and the sink in the bathroom was clogged and it took the maintenance man a while to get it unclogged. There was also what appeared to be a petrified piece of candy on the rug. I found it when I stepped on it. On the other hand, the staff was very good, as was the breakfast.Genuine Expedia guest review
The room was fine, ask for one away from the road if you want a quiet night. The beds were comfortable and the room clean. The hotel is on the older side and had a few maintenance issues but the staff tried to help the best they could. Breakfast was ok and very busy! The location was ok if you have a car but not as close to Monterey bay as we thought. […] This hotel is ok if you want a base for local areas. Read moreGenuine Hotels.com guest review
"Noisy, small rooms, poorly equiped"
I was expecting some standard Holiday Inn experience, but for close to $200 for the night I got a standard $50 Motel experience. The rooms are outward facing (motel like) toward highway 1 and are so poorly isolated for sound that I swear I could count the cars on highway 1 with the door closed. No fridge, no working wired internet access (wireless was […] ok), a single elevator for 8 people for a 5 story building with something like 50 rooms per floor, a breakfast room that cannot fit as many guests as the hotel can count when full. Read moreGenuine Expedia guest review
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