The front desk staff ignore my existence. I was waiting for 10 minutes at the front desk for registration until another staff come by.Genuine Expedia guest review
The hotel is old and needs updated. The elevator is also very old and beat up. Its hard to get from the lobby to your room as well as from the elevator to your room. None of it is enclosed.Genuine Expedia guest review
"It will do..."
Convenient to amenites at Naval Post Graduate School and Presidio. Worked for our budget and timeframe over a busy non holiday period. Weekend of CSU-Monterey Bay commencement and a race at Laguna Seca made for a busy stay.Genuine Hotels.com guest review
Lots of details done right here: charging stations and USB ports in the room, a jacuzzi with actual strong jets and warm enough to matter, and a breakfast far better than the norm for free hotel breakfasts, including fresh hot cinnamon rolls. Stretch your legs after the drive with a walk around the lake behind the hotel.Genuine Hotels.com guest review
Not bad for the price. Embassy suites next door was sold out so we stayed here. We normally stay at the embassy suites and will do so next time.Genuine Hotels.com guest review
"Nice room but very small."
Staff - efficient and friendly. Room clean and updated. Facilities adequate.Genuine Expedia guest review
"Nice hotel near beach and walking trails"
Friendly staff. Good location: quick freeway access, walking trails around lake and to the beach. Complementary Continental breakfast definitely a plus.Genuine Expedia guest review
"Good value for the money, clean and well located"
The price was right, the location was right and the room was clean, neat and nicely furnished. It's a basic, bargain hotel, but a good choice for a couple nights stay.Genuine Hotels.com guest review
"It was an OK hotel."
Stay was fine. However, the first day, I was missing soap in the room and had to go get it from the front desk. The room was clean and comfortable. The air conditioning was old and needs to be upgraded. Breakfast is the typical continental, and not my favorite. Overall, it was ok for a short business tripGenuine Expedia guest review
We were quite satisfied. We had a room overlooking the pond, a quiet room as we had requested. We felt that walkways should have either been tiled or carpeted. The walkways were a eyesore. We would recommend this hotel.Genuine Hotels.com guest review
"Nice hotel at a good price"
Nice breakfast and staff. 4 blocks from the Monterey Fish House, great restaurant!Genuine Expedia guest review
"Cash-Cow for someone"
small, uncomfortable beds & pillows. slow/Non working elevator; no ice machine in the 5th floor. We had to compete with service staff for the elevator use.Genuine Expedia guest review
"Perfect for a Weekend"
Perfect for a weekend stay. Hotel is older but very clean. The location is excellent. Pond area is nice but there are some homeless roaming the area. Mostly harmless but stay safe & be cautious. Free breakfast is a nice convenience. We definitely would stay here again :)Genuine Expedia guest review
"Nice and clean"
Pleasant stay. Nice location. Breakfast is simple but as expectedGenuine Expedia guest review
"Good stay and good location."
Good hotel, good amenities, great location. Room size is decent. Good for a short trip.Genuine Hotels.com guest review
It was nice.Genuine Hotels.com guest review
"Easy access to Monterey and the beaches."
We try to stay here every time we come to Monterey, access to everything is very convenient, there is a nice walking trail around a lake right behind the hotel as well.Genuine Expedia guest review
The hotel is very nice. Breakfast has a great assortment. Great surrounding area for a morning or after work run. I will definitely stay there the next time I am in the Monterey area.Genuine Hotels.com guest review
It was clean. The staff was very nice and the breakfast was good. My complaint is the water pressure in the shower and lack of water. It actually shut off and on during my shower. Also out of the 4 floors of vending machines only one had water and it was a tiny bottle for a dollar.Genuine Expedia guest review
This hotel is very comfortable and convenient. I will definitely stay there again! Great area, especially if you are a runner or like biking.Genuine Hotels.com guest review
The customer service was very good; however when I told them we booked through Expedia she didn't offer me the same rooms she just offered to the customer in front of me that paid the same price.Genuine Expedia guest review
During the two days of our stay we had to ask for hand soap and found that the clothes iron in the room would not heat up enough to produce steam. The housekeeping staff were polite, but didn't have the supplies they needed to refresh the room. That, combined with the age and level of overall maintenance, made the stay somewhat of a dissapointment.Genuine Hotels.com guest review
"Decent value, good location, good breakfast"
At first glance, this place is showing a little wear. Once inside, the room was decent. We got a great price on two rooms that were next to each other (no connecting rooms though). Bed was comfortable and the bath was a touch small but everything worked well. Microwave and mini fridge and coffee maker were in good working order. The location was convenient. […] Easy to get to downtown Monterey, fishermans wharf and cannery row using Del Monte Ave, easy access to Hwy 1 and the airport. Breakfast buffet was very good for this level of hotel. Biscuits and gravy, eggs/omelet and bacon/sausage and an automatic pancake maker. Cold cereal, instant oatmeal and fresh fruit daily. There were enough tables and chairs for everyone. Starbuck's and McDonald's are just down the block. Read moreGenuine Expedia guest review
"Nice hotel, close to Monterey, Cannery Row, Carmel"
Great location, on walking path. Short drive to Monterey, Cannery Row and Aquarium, Carmel and all it's shops. Next to lagoon with deck to sit and enjoy nature, across street from beach. I even saw a gray heron the day I arrived (you don't see them every day!).Genuine Expedia guest review
"Great for a quick stay"
The hotel staff, from check-in to check-out, was great. The hotel exterior needs a little TLC and may be due for a remodel, but the room was clean and well-maintained. We faced the front and parking lot, so it got a little noisy at times, but nothing too bad. All-in-all, we'd definitely stay here again!Genuine Hotels.com guest review
"Good Location, nice hotel"
Close to everything. The rooms in the back of the building are great overlooking the lake.Genuine Expedia guest review
I love Holiday Inn Expresses. I've stayed at a few around the country and they are always consistent quality with a good price. Although this one was a couple miles outside of Cannery Row (there is another one closer), it was not far at all and the price was excellent.Genuine Expedia guest review
Clean room, helpful staff and close to everything we wanted to do.Genuine Expedia guest review
"Great place to stay!"
We stayed here for two nights and we loved this hotel. Right down the street from Monterey and a good lake view. Rooms were really clean. Bed was very comfortable. Breakfast buffet was exceptional. We plan to stay here again. Highly recommend this hotelGenuine Hotels.com guest review
"Not bad but could have been alot better"
Window blinds fell off. Staff was very rude when calling front desk.Genuine Expedia guest review
Good location and convenient to where I had to work. It was a bit noisy being that close to the freeway but I could handle itGenuine Hotels.com guest review
"Broken Hot Tub / Broken AC Unit / Hard Bed"
Typically I've had good luck here, but last stay the hot tub was broken, AC unit was broken in our room, and the bed was hard as a rock. Staff was friendly about it, but didn't do anything to fix any of the problems. Breakfast is very good for price.Genuine Hotels.com guest review
"Good value, but not close to attractions"
My opinion follows: The updated rooms are nice enough, but still felt old. Exterior corridors, which allow for zero privacy with the blinds open. The bathroom arrangement made it difficult for more than one person to get ready at the same time. Beds were not very comfortable. Hotel is ten minutes from the aquarium. We got a good deal, but it probably […] would have been worth it to spend a few bucks more to be closer. Free parking and breakfast were main reasons we chose to stay here. Read moreGenuine Expedia guest review
"One night stand"
We showed up at 12 check in was at 3 but they were able to get us in. We also were able to upgrade to a king bed from 2 doubles at no charge (they had one available) great night stay close to everything. Would stay again....Genuine Expedia guest review
"Clean hotel in close proximity to everything"
It was great! We really enjoyed it. Breakfast was delicious!Genuine Expedia guest review
"easy access to Cannery Row and Fisherman, Grotto"
Easy access to tourist traps, and shopping center. Decent breakfast to start the dayGenuine Hotels.com guest review
We decided to spend our romantic valentines in Monterey Ca, we book a room in Holiday Inn Express, I book an standard room and even I pay for in advance, when we arrived to the hotel they didn't have no standard room available I was really disappointed because we end up in a 2 beds room, the beds were so small, and my boyfriend is pretty tall so we […] couldn't sleep goo at all... besides the location is pretty far from the attractions, the room was clean but yeah counting the we sleep so uncomfortable our experience was not good at all, and because we reserve and paid and advance for an standard room. Read moreGenuine Hotels.com guest review
"Perfect "just a room""
Nothing fancy. Rooms were clean. Great lGenuine Hotels.com guest review
The front desk staff was very polite and helpful. Room was a bit small but suitable. This building is in need of a renovation, its a bit outdated but clean. Near the beach and restaraunts,I would deffinantly stay here again.Genuine Hotels.com guest review
Room is a little small but clean and functional. Service was good.Genuine Hotels.com guest review
"No complaints here"
THis is the 2nd time I have stayed at this hotel. Breasfast was a nice effect...everyone including other guests were friendlyGenuine Expedia guest review
Beautiful weekend and great location - close to Starbucks!Genuine Expedia guest review
Very nice except for noise from freeway is loudGenuine Hotels.com guest review
cleanliness of room/hotel and hotel location very well.Genuine Hotels.com guest review
"nice hotel, great location"
it was a nice hotel in a great location. It had easy access to the freeway & nearby site seeing. I stayed there with my daughters & granddaughter for a girls' extended weekend. Althought we did not have adjoining rooms (as requested) the rooms were side by side so we could roam back & forth & play cards in the evening. I love taking what has become […] known as the Nana & me adventures. this was something for all 3 generations to enjoy. Read moreGenuine Expedia guest review
"Motel not Holiday inn"
Holiday Inn Express just means they're levering with the brand but this is a cheap motel packed full of students at $80 per night or less.Genuine Hotels.com guest review
Small rooms, no private balcony, best hotel breakfast ever tho.Genuine Hotels.com guest review
"Made our Anniversary awesome"
The Hotel front desk receptionist made our stay pretty awesome. She gave us a room where no foot traffic would bother us on our Second honeymoon. Had nothing but a great experience. The only bad mark was the breakfast Bar was consistently running out of food/ coffee. But overall, a great stayGenuine Hotels.com guest review
"Less than a Holiday Inn Standard"
I got a bit ripped off paying (over the phone) 30% more than other guests, this hotel(!) in a motel and full of students with very poor breakfast and comfort. I like a good hotel so would never stay here again, would be ok on a low budget as its nearly clean.Genuine Hotels.com guest review
"Beautiful lake view"
wen for new years drove to the fisherman wharf and everything is very closeGenuine Expedia guest review
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