Royal Garden Inn - Salt Lake City

An okay hotel but needs some remodels done and better house keeping.

Genuine Hotels.com guest review

Rundown--pretty clean. The air conditioning had not been serviced so had to call maintenance. WiFi, except for certain areas is non-existant. Grounds not well kept at all. "Cable" very limited. Great people trying to keep a rundown hotel afloat. Location and cheap price are the most it has going

Genuine Hotels.com guest review

My stay was OK the lady's that worked there were very nice and I they didn't kick us out when we were waiting for are ride.

Genuine Hotels.com guest review

The staff was nice and the grounds looked great, but it was all a disguise for what proved to be the most decayed and poorly maintained motel room I've stayed in, ever . Over-all, it was disgusting! I urge everyone to stay away from this motel.

Genuine Hotels.com guest review

At first, it looks inviting with all the nice trees in the courtyard. But as you approach your room, you immediately realize that the low rate is due to no maintenance, no cleaning of the entrance to the rooms and the carpet is heavily stained. The room smells like the cheapest germ killer available! The hotel is well located close to downtown, freeway […] access and other thoroughfares but it's the lowest on the ladder of quality, appearance and noise before dark. Because of its low rate, a lot of partying kids stay there and of course, they have zero concern for their neighbors' wish to sleep.The beds are okay, I hesitated to walk barefoot on the carpet; the alarm clock was not set, but rather blinking and after setting it it went back to blinking! Front desk was nice and smiley... I slept well after the noise abated. At your own risk... Read more

Genuine Hotels.com guest review

This was our second year here for the Melaleuca convention. It is within a 10 minute walk to the Salt Palace. Free parking, big continental breakfast. Pretty quiet. There was some dirt under the bed, but I didn't look there til I checked to make sure I had all my belongings at the end. It was less than the other hotels around. For the amount I paid, […] I am very happy. I plan on staying here next year as well :) Read more

Genuine Hotels.com guest review

Room was clean and quiet. Bed was super comfortable. Kinda wished the TV was updated. Staff was nice and helpful. I didn't want to pay the high prices of the hotels right across the street from the convention center and I found this one for a fraction (literally). They offered a free breakfast. I would definitely stay again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The breakfast was great. The price of the room was amazing. We hope to return next May for the Convention,

Genuine Hotels.com guest review

The hotel needs an complete up date

Genuine Hotels.com guest review

This was an inexpensive hotel with ok everything, but nothing special. Great price for a one-nighter.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very unpleasant place to stay, smelled bad, old furniture, not pretty.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

very bad TV reception. Took 4 days to get channel 2 CBS. the inner parking at your door and the flowering tress every where is beautiful. You couldn't hear any traffic noise. Going to be tore down in the next year and half to build 5 taller buildings.

Genuine Hotels.com guest review

Minimalist as far as amenities go, but the room was fine and I had no problems.

Genuine Hotels.com guest review

Everyone was friendly, and very helpful! Thanks for the help

Genuine Hotels.com guest review

The hotel has outside backyard gardens for almost every room, very nice. Biggest negative was I could never, not even with hotels help, get the wireless to work in my room.

Genuine Hotels.com guest review

Hotel was comfortable. Front desk staff was VERY friendly and helpful, gave great recommendations for places to eat and drink. Very helpful with directions.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location, bed was comfortable. Room smelled of smoke even though it was non-smoking. Stains on carpet and tub had a slow drain. The maids come ridiculously early... Like 7 am so be sure to put your do not disturb sign on if you plan on sleeping in

Genuine Hotels.com guest review

It was good but cleaning crew woke me up with thin walls in ajoining rooms

Genuine Hotels.com guest review

are u kidding me

Genuine Hotels.com guest review

The location was great, but the hotel needs a lot of work. We had mold on our bathroom ceiling, peeling walls, and ceiling tiles that had gaps exposing wiring. We were kept up during the night because of creature activity in the walls :(

Genuine Hotels.com guest review

After staying there over 30+ days while visiting the VA hospital. this time I check in and they need a credit card which is normal except... they authorize it for $75.00 and make it unavailable from your account. Some "enterprising Bimbo manager" according to the night crew started this policy trying to make a name for herself. Due to this policy I […] will never stay there again. Read more

Genuine Hotels.com guest review

Price was okay, not the best property. Booked a NS King, ended up with 2 doubles. Saw other reviews with the same complaint. Rooms in need of updating but otherwise okay.

Genuine Hotels.com guest review

hotel was in a good location, though I saw what looked like a few homeless people hanging in the vicinity. The tv remote didnt work, the door had a large gap under it which I covered with a towel, the rest of the room was ok. Just needed a place to shower and sleep a few hrs. I wouldnt recommend it for more then a night or 2. The free breakfast in the […] morning was very good. Read more

Genuine Hotels.com guest review

The Internet service is AWFUL. If you happen to be in town for business, the lack of good service is significant. There was a STRONG mold smell by the sink area, the carpet is old and coming up at the door jam of the bathroom. House keeping knocked on the door, at least twice, before 8 a.m.., everyday. We were there for 5 days. You would have thought […] that someone would have notified the staff that there was no need to be our 'wake up call' wanted to strip beds that were still occupied. Read more

Genuine Hotels.com guest review

The room service was good and it was close to all the shops and food places so you don't have to drive anywhere.

Genuine Hotels.com guest review

very old musty and not keep up very well.

Genuine Hotels.com guest review

I enjoyed my stay. I loved breakfast. I loved the rates. The only problem we had was coming 'home' late we couldn't easily park. We would return next trip to SLC.

Genuine Hotels.com guest review

Right from the beginning the front desk people were not very welcoming. Problems with bathroom, cigarretes smell, keys, and parking.

Genuine Hotels.com guest review

Run down dirty rooms that smell really bad.

Genuine Hotels.com guest review

Kay was wonderful. She greeted us as we walked in the door. Went the extra mile to get hot water for my daughter's hot chocolate. Made the whole night. This is a great hotel. We will be back.

Genuine Hotels.com guest review

The place was fine for a bed to sleep in; don't go wondering around the hotel at night if you are afraid of things that go bump or boom. I was pleased for the price but I was overly disappointed with the front desk staff. They come off as 'executive' but are actually far from it. First, I get a rude call about missing check-out despite the fact that […] I had requested a late check-out the night before. But secondly, and more appalling, was that when I waited in the hotel lobby for my son after I checked-out, the front desk worker questioned me (condescendingly) about why I would still be hanging around her lobby. I couldn't believe that after sitting their quietly for 30 minutes I would be interrogated so rudely. Very poorly trained staff or they just don't care about customer service. Read more

Genuine Hotels.com guest review

The hotel was old, didn't seem properly maintained. One light didn't work but we didn't use it anyway. Room was clean and sheets were clean, room seemed kind of worn out. Definitely could use a makeover!

Genuine Hotels.com guest review

the room was dirty, it smelled, the floors were not vacuumed, black mold in the corner coming out of the bathroom, ceiling had water stains from: a leak from the room above, could not find the remote for the TV, when I did find it under the bed, there were used condom wrappers under the bed where the remote controls located. if all of that was not bad […] enough, the bed box spring look like it was eaten by rodents. the table legs we're wobbly, light fixtures appear to be loose from the walls, I was shocked that the hairdryer actually works. Allround review, I would not recommend this hotel to anyone Read more

Genuine Hotels.com guest review

First time in SLC so I wanted a place downtown, yet cheap. This hotel was exactly that but with sketchy people always around and hanging out in the parking lot. Lobby clerk took forever to greet me at the front, which was frustrating. Walking distance to pretty much everything you'd want/need in downtown SLC. I probably wouldn't stay here again based […] on the people in and around the hotel and it also seemed to be the most run-down place to stay in the area. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Nice clean rooms. Very good breakfast buffet. Convenient walking distance to other restaurants.

Genuine Hotels.com guest review

We stayed for 7 days and the room was comfortable. Housekeeping was courteous and the desk check in was good. The only thing I would say is the directions to the rooms could have been better. The continental breakfast was good also. I would recommend this place and if the opportunity arises I will book rooms here again.

Genuine Hotels.com guest review

free breakfast poor quality, but better than nothing

Genuine Hotels.com guest review

I enjoyed my stay here, although I was away most of the time it was a nice room to come back to. The cost was excellent compared against other units in the same area. You are in or at least close to the free transit area. If I need to go to this area again, this hotel will be my choice for lodging. Breakfast each morning and free parking can't be b […] eat. Read more

Genuine Hotels.com guest review

Not enough light. Lamp over one bed was not working. I was pleased with the location, what the room did provide and the cost. At this cost and the pleasantness I'd stay there again. I might bring a brighter bulb and make certain all the lights work before we settle in. There was a "desk/table" but really only accessible for one person to sit at and […] work. There were two comfort chairs. I appreciated two sinks, one inside the bathroom and one outside bathroom in closet area. AND it had a convenient location. Read more

Genuine Hotels.com guest review

Affordable and within walking distance of all Salt Lake downtown locations. The room is simple, the breakfast kinda stunk, but you get what you pay for.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was sufficient for the price charged. The room's accommodations were fine. The room had a loud buzzing sound that came from within the wall. We noticed this was a complaint in another review also. The water from the tub initially came out rusty but cleared as it ran. This is a place to simply lay your head for the night.

Genuine Hotels.com guest review

I had a 7:15am wake up call and the Cleaning crew was walking into my door at 7:35am. Good thing I had the Lock on. Also when I arrived I didn't have a tv. The maintenance crew brought one. But about two hours later an employee was trying to barge in my room unannounced to investigate where the original tv had gone. VERY unprofessional. Mold in the […] tub. Water on the floor. Read more

Genuine Hotels.com guest review

If you are looking for a place to just sleep this is it. No frills hotel. Rooms are out dated, clean but have that old hotel smell. Location is great, close to downtown.

Genuine Hotels.com guest review