It was a great spot. Very convenient, nice staff, good breakfast. The room was clean and comfortable. I would absolutely stay there again!Genuine Expedia guest review
"Hard to locate!"
Poor signs....It took time to find the hotel. If you are driving on Bridge St. do not go beyond the signs marked lodging on the main road! The hotel is right before the main road and the Quality sign is hidden from view...it's across from Knights and tucked away! The area was questionnable and we had a room behind the building which made it even creepier! […] All looked well in the a.m. and continental breakfast made up for our doubts...great home made waffles! The receptionists were very helpful and pleasant! Not too far from Mystic and Casino! Read moreGenuine Hotels.com guest review
"easy to find"
Outdated rooms, there was no fridge. Nothing fancy for the price.Genuine Expedia guest review
"Close to Sub Base"
Your front desk clerk, the Scottish woman, was awesome! Very friendly and helpful insight for our move.Genuine Hotels.com guest review
The exterior of the hotel was shall I say "tired," but our room was clean and comfortable. It was conveniently located between the submarine museum and the casinos which served our purpose, but area dining options were not great.Genuine Hotels.com guest review
"very reasonable rates for good place to stay"
enjoyed our visit - very clean, friendly staff, good breakfastGenuine Hotels.com guest review
Room overpriced based upon seven nights on the road fir like quality.Genuine Hotels.com guest review
"Was close to were we wanted to be"
Hotel was very dated and the outside of the hotel really could use some paint.Genuine Expedia guest review
"This Hotel needs a make over!!!"
This hotel lacks many things, if it's just a place to rest for a few hours well you get that. The room was dark, dirty and depressing. We left early and returned very late, for the price I would not stay there again, SORRY.Genuine Hotels.com guest review
Our stay was short but pleasant. The pool was a little cold considering it was advertised as a heated pool. Breakfast was decent and the staff was very pleasant. I would re-visit.Genuine Hotels.com guest review
We stayed at this Quality Inn overnight on a visit to Mystic. It was convenient to the attractions we wanted to see but is a little difficult to see when you get off the highway, drive slowly to find the sign. The staff was very friendly and helpful, even helping my young son and me with an exceptionally heavy bag. The pool had too much chlorine but […] that was the only downside. The continental breakfast had a great selection and actually included eggs and meat. We would stay again. Read moreGenuine Hotels.com guest review
"ok but outdated"
was ok. rooms were clean. breakfast should be earlier than 7 am. Wifi did not work. 1st room we were in had no frig and microwave which was listed on the reservation. Did move us to another room the next nite.Genuine Hotels.com guest review
"Checked out in less than an hour! Gross!!!!"
We checked out of the hotel in less than an hour! The front desk staff was pleasant and we checked in quickly. We got to the room and were quickly disappointed. The room smelled like mold and mildew. The beds were made, but when I pulled the comforter down, the sheets looked dirty and had a fowl smell. The kids were so excited about going into the indoor […] heated pool, so I allowed them to put on their bathing suits and see how it went. We walked into the pool area and were hit with the same moldy, mildew smell. The green rug in the pool area felt disgusting under my feet. The pool towels were dirty and had holes in them. The kids got in the "heated" pool which was ice cold and cloudy. I walked around the pool and it looked as if it hasn't been cleaned in over a year...just gross. The chairs around the pool were the same...dirty and disgusting. It's nothing like the picture they have on the website. I told my husband to get the kids out of the pool and I went to the front desk to tell them that we wanted to check out. They didn't seem to be shocked or concerned. They told me to call expedia and speak to customer service and they would approve my refund...seems like they are used to people leaving unhappy! Don't waste your time or money!!! Read moreGenuine Expedia guest review
The room was warm and smelled musty when we checked in, so we put the ac on while we were out. When we returned to the room hours later, the room was still warm and musty. We had to turn the ac off because it would make a loud noise every other minute. There was also a crack in the front window of our room. I expected a little bit nicer for the price […] we paid. Read moreGenuine Expedia guest review
goodGenuine Hotels.com guest review
chemicals in pool too strong - very causticGenuine Hotels.com guest review
"Overall good experience"
Staff are very friendly. The room I initially checked into was a queen non-smoking suite. It smelled terrible and had black mold growing on the ceiling. I went to the front desk to let them know and they immediately apologized and upgraded me to a king non-smoking suite at no extra charge. The lady working the desk was friendly and told me of some attractions […] in the area also. It was clean, but they never came in and cleaned my room. I was there for two nights so its not a huge deal. Read moreGenuine Hotels.com guest review
Affordable and what was expected. Hotel could use updating but was clean and fine for one night stay.Genuine Hotels.com guest review
"would not go back"
I wanted to clean the room before I let my family stay in it, and did clean the bathroom before I let my children use the shower. For a heated pool, it was cooler than the room's temperature, and by the next day was pure green. Definitely not a hotel I would stay in again. The only good thing about our stay was the staff. Keep the people, but take better […] care of your hotel, please. Read moreGenuine Hotels.com guest review
"A cheap place to crash"
Front desk person was nice. Furnishings in room were older and looked it. Mattress was not of the best quality. Room did have a newer tv. Bathroom appeared clean but saw hair on floor upon inspection.. I cannot see this place improving as there is a lot of cheap rooms in the area. I went cheap as I only spent seven hours in room , mostly sleepingGenuine Expedia guest review
staff was nice, breakfast was good, room was clean, good tv however there was an overpowering smell of chlorine or mildew in the lobby, shower was very small the hotel was ok but way overpricedGenuine Hotels.com guest review
The hotel needs to be updated. Staff was smoking while sitting on establishment steps leading to guest rooms. Pool was not available to guest until after check in even though we had reservations ahead. I feel pool should be available while waiting for the rooms to be ready. While the rooms were fairly clean the common areas and hall/balconies were very […] dirty. Read moreGenuine Hotels.com guest review
"Room not Clean"
Room was not very clean - you could see dust on surfaces and feet got dirty while walking barefoot. It appeared that it had not had the most basic of cleaning services - dusting and vacuuming. It was fine for a place to stay for one night - an average room.Genuine Expedia guest review
good location, free parking, inexpensive and the free breakfast is decent. However, it was very dark at night so I couldn't see where to put the key card in without turning on my phone for lightGenuine Expedia guest review
The rooms were not cleaned properly. I found used tissues on the floor and an abundance of hair in/on the bed and shower. The rooms clearly have a bug infestation. Corners of the room were filled with dead bugs. This is not the worst hotel I've been to, but it was certainly bad.Genuine Hotels.com guest review
If you're looking for four or 5 stars better stick to the Marriott. This is a quick stay hotel. Nothing special, the continental breakfast is pretty bland. On the plus side there is a decent pool....... Staff is friendly. Again nothing special, but not horrible. If you're going with 4 people get two rooms because those full side beds are just not big […] enough. So again this hotel is good for a quickie, or an overnight stay. Read moreGenuine Expedia guest review
A nice stay. Facility is older but the service and cleanliness is very good. Would stay again.Genuine Hotels.com guest review
"My short stay"
We were there for only one night but i had a good impression of the place. We would go back. The staff was friendly and helpful.Genuine Hotels.com guest review
"Extremely friendly staff"
I thought the staff were extremely friendly, and the room was very clean. For the price, you couldn't beat it.Genuine Hotels.com guest review
"Exceptional Friendly Staff"
Every one on the staff that I encountered was extremely helpful, friendly, and pleasant. The "free" breakfast was a real treat!Genuine Hotels.com guest review
"It was ok"
Maintenance and cleanliness needs work.Genuine Hotels.com guest review
"Just what we expected, fine for Mystic trip"
Overall, it wasn't bad, wasn't great. The worst thing was the rollaway cot - the mattress was very poor quality. The pool was nice.Genuine Hotels.com guest review
breakfast was well done and well stocked. glad to see some protein among the selections.Genuine Hotels.com guest review
"Great indoor pool"
It doesn't look like much on the outside but it has a great indoor pool which was clean and we really enjoyed. They also serve continental breakfast which was great. it's not a 5 star hotel but still a cozy hotel.Genuine Expedia guest review
"Great for the price"
I stayed in a smoking room ( I am a smoker) . The room had a slight smell but not too bad . I read about a smell in the reviews and brought some Fabrize. Friendly staff ,indoor pool , and close to all of the things to do in the area. Close to the highway. I would go here again for sure.Genuine Hotels.com guest review
"Clean and convenient"
The hotel islose to Route 1, clean and comfortable. Staff was helpful and friendly. Hotel is close to New London and conveniently located. Decent restaurants nearby. We stayed with our two kids and the room was large enough to accommodate us comfortably.Genuine Expedia guest review
When walking in the the inn you get hit with a musty smell and then going into the room even though the room is clean it has a sweaty smell when going to bed. I don't think I'll be staying at this inn againGenuine Hotels.com guest review
"good stay for the price"
Bed a little too soft. Pool was not heated. Room was outside and did have a draft thru the windiw and doorGenuine Expedia guest review
Very clean nice place. The people at the front desk were always smiling and happy to help. I would go back hereGenuine Hotels.com guest review
"Good hotel for the price"
This was my first time staying at Quality Inn. It was definitely worth the money. I didn't hear any noise in the other rooms. The room was pretty clean and I was pleasantly surprised. The other issue I had was that the room did have an odor to it. It wasn't overbearing though.Genuine Hotels.com guest review
This hotel is the perfect place to get a bang for your buck! Very clean and accomodating.Genuine Hotels.com guest review
"For the price, this motel was very nice"
We were with our teenage kids who went to see a concert at Mohegan Sun, so wanted something cheap but close to the casino. This was perfect. We were able to get two rooms, both of which were clean and for what we paid, quite nice. There is an indoor pool that the kids like. The beds were comfortable. The shower was fabulous. We didn't do the breakfast […] at the hotel (teenagers up by 10?), but went to a great breakfast place 15 minutes away in New London and it was just perfect. I'd stay again. Read moreGenuine Hotels.com guest review
"Affordable alternative to Mohegan Sun"
My family and I stayed one night at the hotel as we were seeing a concert at Mohegan Sun and didn't want to have a 3-hour drive home afterwards. The hotel was conveniently located off the highway. It was about a 15 minute drive to/from Mohegan Sun. The hotel had a pleasant appearance. Nothing fancy, but clean! The woman who checked us in was very helpful […] and recommended the 99 Restaurant right down the road for dinner. (Good place! Applebees style restaurant. Good food and service). Our room was very clean and smelled fresh. Beds were comfortable and the bathroom functioned properly. Plenty of hot water! In the morning, the hotel provided a complimentary breakfast which was very nice. Clean eating area. My boys enjoyed the fresh waffle maker! Overall, it was a very pleasant experience and a great affordable alternative to Mohegan Sun's room prices. We will definitely be back! Read moreGenuine Hotels.com guest review
"Perfect for a quick stay."
Fabulous staff! Room was perfectly clean. A little shabby, but fine really.Genuine Hotels.com guest review
"not a great hotel"
unfortunately this hotel is not very clean and the room we stayed in had bugs.......Genuine Hotels.com guest review
"Not too far from Mohegan Sun"
Stay was OK. Room was average. The heater was VERY noisy. Nice breakfast.Genuine Hotels.com guest review
"Close to Casino, at 1/4'th the price"
Good, the only issue is that the tub is very cramp when taking a showerGenuine Hotels.com guest review
I was hesitant about booking a smoking room, but it was cleaner than expected. Bed was comfortable enough, plenty of towels. No complaints. Would stay again. The receptionist was quite pleasant and had a great sense of humor.Genuine Hotels.com guest review
shabby but adequate. close to casinosGenuine Hotels.com guest review
the hotel was almost perfect. the room was almost perfectly clean accept for the dust kiddies under the dresser. some of the walls in the common area could use a touch up paint job.Genuine Hotels.com guest review
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