"Overall experience was good - courteous staff"
Good hotel for fair price,comfortable stay, good breakfast. Need improvement in shuttle service -- had to wait about an hour to get picked up and no shuttle service before 7amGenuine Expedia guest review
The hotel was great!! Perfect location! The breakfast every morning was great! Most importantly the managers and staff were exceptional...I will ALWAYS stay here when I come to chicagoGenuine Hotels.com guest review
Hotel was very nice, clean. Staff was extremely courteous, helpful. Rates were very fair.Genuine Expedia guest review
"People Make The Difference"
The amenities at The Jameson Suites are adequate at best - the king size beds are very nice - but the staff at The Jameson Suites is comprised of competent professionals who are also very nice and seem to be committed to the best possible guest experience.Genuine Hotels.com guest review
"A quiet place to sleep"
We requested a non-smoking room, and the room was marked "non-smoking" outside the door. However there was a distinct cigarette odor in the room that was off-putting. We also saw some mold around the heating/air conditioning unit. Beds and pillows were quite firm. The room was quiet and clean for the most part, and we enjoyed the continental breakfast. […] Lots of good choices to eat. Read moreGenuine Expedia guest review
Correspnding good.Genuine Hotels.com guest review
"25 years ago, I bet that this was a great hotel!"
Tired, dated hotel at a great price. Clean. You get what you pay for, which was not very much in this case.Genuine Hotels.com guest review
"Early March 2014- Mid-Week Stay"
For the price, holy cow the room was in good condition. Enough living room space for a love seat and two cushioned chairs with coffee table, a mini-fridge, coffee maker, microwave, a work desk, and, a real plus for those who travel often, A WORKING BATHROOM FAN!! Actually, the towels were design folded, crimped to make a flower pattern, the bed had […] like 6 mini pillows and a new patterned comforter. The staff had turned the lights on in the room. The water was hot and powerful. The TV was CRT, I think, but I don't care about that. They had like 4 wireless internet routers reaching my room. Neighborhood was office-park-ish, and seemed quite safe. Nice staff. One drawback was the limited and average selection for breakfast, but it is comp with the room. Hotel apparently caters to Japanese tourists often, since they served rice and seaweed as one of the options. Overall, for Chicago, it's an excellent hotel for pennies compared to others. Would stay here and save my money, before paying to stay elsewhere. Definitely can recommend. Read moreGenuine Hotels.com guest review
The staff was friendly, I just want them to update the tvGenuine Expedia guest review
"Sound of fun (heater) is a little bit noizy."
Overall, good hotel. Clearn and comfortable, I think. Not good point, 1. When you turn on the heater, the sound is a little noizy, but acceptable if you are sleepy... 2. Dust-like smell from sheets or somewhere, but acceptable. 3. When I want to leave to the hotel at 9:00, no hotel manager was there. There is no ringing bell, so I just put my room […] key on the front desk. That was bad if you want to get any receipt. Read moreGenuine Expedia guest review
good for the price.---------------------------------------------------------------------------------------------------------------------------------------------------------------Genuine Expedia guest review
"Love this hotel"
I have stayed here twice and two nights for each stay, and loved it. I needed a hotel that is close to the west suburbs and also has shuttle service to and from the airport, and this was the perfect hotel for me. Pros: Complimentary shuttle service to and from the airport, and within 5 miles of the hotel; friendly staff; nice location; complimentary […] continental breakfast. Cons: The bathroom tub was clogged, but I was okay with it because the level of service and low price really did compromise for that. The staff allowed me to leave my vehicle there during my flight out, so I didn't need to worry about finding a place to park. The shuttle service got me to places and was very convenient the second time I stayed there. Read moreGenuine Expedia guest review
Very nice and comfortable stay. Continental breakfast had a good variety. Water pressure in shower could be better. Overall rating: 4.5.Genuine Hotels.com guest review
Great price $60!! Shutte hotel great no wait coming and going to airport. Hotel old but clean. Staff very nice! If you want luxury stay at a Hyatt.Genuine Hotels.com guest review
"I have returned"
Great value for the price. Comfy bed. Reasonable amenities. Nothing stood out but it definitely met expectations.Genuine Hotels.com guest review
Nice clean convenient simple hotel for a good price.Genuine Hotels.com guest review
"The Jameson Experience"
Excellent amenities for the price... :)Genuine Hotels.com guest review
"Good Place to stay"
It was a great hotel and clean. The bed was a little rough but i still slept great.Genuine Hotels.com guest review
The carpet needs to be replaced. The odor in the hotel needs to have something done. The sheets are awful. They are very nubby and very old. The breakfast was very good.Genuine Hotels.com guest review
"Fast Check in last weekend"
The room is in good condition but dated. The bath towel that I used has a hole in it.Genuine Expedia guest review
Good locationGenuine Hotels.com guest review
"Probably will not return to this hotel..."
The room was great but the Internet never worked. Also, no laundry room available. StuGenuine Expedia guest review
"Helped in a Pickle"
I got stuck in Chicago with a cancelled flight. This hotel was reasonable and provided shuttle service to the airport.Genuine Expedia guest review
We had a very nice stay at the Jameson in Arlington Heights. We were there for a weekend and the hotel was very clean. The employees were very helpful. It was a very nice stay.Genuine Hotels.com guest review
"Good hotel if your flight gets in before 11 PM"
The hotel was good, except much to our surprise, the hotel shuttle stopped at 11 Pm, and our flight got in at midnight. We had to get a $27 cab and the staff refused to reimburse us, shifting the blame to Expedia for not putting the information on their website. Decent hotel though. Location leaves something to be desired.Genuine Expedia guest review
I plan on boooking another stay in a weekGenuine Hotels.com guest review
"Good hotel for the price"
It was a decent hotel. It is dated but I don't have to live there.Genuine Hotels.com guest review
"Closer to Mitsuwa"
Pretty good. I will be staying here next time too.Genuine Hotels.com guest review
"Needed a place for a few nights"
The hotel was decent, nothing spectacular about it. The price was right, the rooms were clean, the breakfast was good. I would stay there again at this price. We paid $59/night.Genuine Hotels.com guest review
"Good Hotel To Stay When Flying"
The hotel is near O'Hare airport. Their shuttle service is usually on time. My girlfriend and I did not have to wait for the shuttle in the airport that long. The room is very spacious and quite clean. It is little old but still comfortable. I liked their breakfast. It was much better than most hotels/motels we stayed. The staffs were not very friendly, […] but they did their jobs. The only thing I did not really like was air conditioning in the room. Overall, it was a pretty nice hotel for its price. Read moreGenuine Expedia guest review
Hotel is right off the highway into Chicago and in a Japanese business district, so there was a Japanese selection for breakfast and a Japanese TV station - all nice touches. Our room was clean and quiet. Elevator was pretty run down, but otherwise this hotel proved a good deal for us.Genuine Hotels.com guest review
"One day stay"
I had a bad experience with the owner of the hotel. Because of a delay to my flight arrival, I arrived late. I explained the story to the owner. Unfortunately, He was uncooperative person and did not show any kind of understood.Genuine Expedia guest review
"Older Worn Hotel"
Staff was friendly. The rooms are beat up, worn and old. I wouldn't walk on the carpet in my bare feet.Genuine Hotels.com guest review
Bkfst was good but not hot enough. There was something in a pack that was in Chinese/Japanese that we could not read. Nice if English was used as well over all we will stay again.Genuine Hotels.com guest review
"Very nice hotel with a great staff."
A positive experience from the beginning, our shuttle pickup driver and then our warm greeting by the manager. It was late and we had been stranded for 16 hours in Indy and were ready for a good rest in a good bed, some cheese and wine and peace and quiet. The manager asked the shuttle driver to take my husband down the street to the mega mart for supplies, […] as it was -10 degrees. They made sure we were comfortable. The room was a mini suite w/ king bed, fridge, nice amenities. Would definitely recommend it and use it ourselves for a layover in Chicago. Read moreGenuine Expedia guest review
For the price, the stay wasn't bad. Tv reception was bad in some channels but Internet worked great.Genuine Hotels.com guest review
"Gets the Job Done"
Great location. Easy to find. Close to the event we were attending. The room lay out was odd, divided in half with a half wall. Bed on one side, love seat on the other. TV right in the middle, had to move it over so we could watch TV in bed. Breakfast Buffet was pretty decent. Biscuits n Gravy, eggs, waffles, cereal, breads, fruits, beverages etc, There […] were also Rice, Asian Soups and other things with Asian writing on the packages at the breakfast bar. Read moreGenuine Hotels.com guest review
The hotel was clean and nice, and the staff were very friendly. The room had a lot of space (two beds and a sofa bed) with microwave, refrigerator, and big tv. It locates only a couple of minutes from a big Japanese market, and I could shop and use their food court for meals. Safe and clean location. This hotel was a great deal for the price.Genuine Hotels.com guest review
"Antiquated hotel in a great location!"
I stayed at the Jameson for NYE-Jan. 2. and was highly disappointed with how antiquated this place was. The only reason I chose to stay there was because of the location and they offered a 25% discount. Now I know why they discounted the place so much. It was not what I expected for Arlington Heights. I understand this is a 2.5 star hotel but they could […] really use an upgrade, from the carpet to the T.V., the place looked no better than a Motel 8 and the smell just reaffirmed my feelings. It was supposed to be a non-smoking suite but reeked of cigarettes and shame. The only thing this place had going was the great bed. Thank God the king bed was super comfortable or else I may have complained to the hotel directly. I was just grateful to have somewhere warm to sleep with the snow storm beating down on us. Anyway, if you stay here just expect it to be mediocre and drab because it is every bit of a 2 star hotel, don't be fooled by the location. Read moreGenuine Expedia guest review
Everything is a excellent^~^Genuine Expedia guest review
When we returned from the airport after being in florida for a week, our car was dug out and scraped or snow for us. above and beyond what to expect. thank you!Genuine Hotels.com guest review
"Great for off-peak access to O'hare"
great bed; all the necessary amenities; a bit difficult to find at night.Genuine Hotels.com guest review
This hotel is very adequate for when we come to Arlington Heights to visit family. It is close to the location of the family member and the rate is reasonable. We also enjoy the fact that there is a nice sitting area for watching TV, etc. Having a breakfast available is also good but they tended to run out of things like the waffle batter and syrup […] long before the end of the breakfast hour and even started putting things away a bit before the time allotted for breakfast. The computer wireless service was not adequate and cause real frustration. Read moreGenuine Hotels.com guest review
Went as expected as have been there beforeGenuine Hotels.com guest review
We stayed because they were replacing the floors in our house. we got 2 rooms, my wife and myself and our yorkie. my 2 sons in 2nd room with 2nd dog. The staff could not have been more pleasant, friendly and helpful. Breakfast was very good. Rates were excellant. We were informed Hotel was starting a major renovation within the next few months. Rooms […] need renovating old and worn, but once completed will be great because all rooms are large like mini suites. Read moreGenuine Hotels.com guest review
This hotel is a good value; comfortable rooms with fridge. Breakfast is a little unusual.Genuine Hotels.com guest review
"best check-out time"
goodGenuine Hotels.com guest review
Nice spacious rooms, friendly staff, good breakfast, reasonably priced...Thank you!!Genuine Expedia guest review
"very nice city."
I was billed later for phone calls that I was unaware that would be charged. But I know now and we defiantly will be staying again. The room was fairly big, nice, clean and comfortable...and inexpensive. This was the second time we stayed :)Genuine Hotels.com guest review
it was a pretty good room beds a little uncomfortable but the staff was nice cleaning lady had left a little note for when I came back to the room and that had brighten my day up. so if you just want somewhere to relax and hangout I would stay at this place for sureGenuine Hotels.com guest review
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