"Very good for the price"
The room was pretty clean and larger than I expected. The bed was comfortable. The concierge from the first night was very nice and went out of his way to arrange the hotel shuttle to take me to church in the morning less than 10 minutes away. The lady at the front desk the next day did not want the shuttle to take me to the airport when I checked out […] since I wasn't leaving on an airplane but was planning on taking a train. Had there been someone going anyways she would have allowed me to go, so can't complain too much. There was a decent spread for breakfast, you will not go hungry. Coffee and tea apparently available during the day. Room was warm enough and you can adjust the temperature. Fridge worked. Didn't even turn on the tv. The neighborhood did not seem dangerous at all and was a couple blocks from a bus stop that takes you to the Blue Line. All in all it was a good value for the money. Read moreGenuine Hotels.com guest review
1 nightGenuine Hotels.com guest review
"Superior customer service"
I got a great rate to the extent I was a little nervous, I mean it is Chicago right? I think it was just because they are under construction which did not impact my stay. What I want to shout out is about the incredible service I received. Patrick went above and beyond, providing better service than I have received at bigger brand (and bigger priced) […] hotels. He took extra steps he did not have to, to make sure I made it to an important interview and then to the airport after a very long and demanding day. It was an awesome value and I recommend. Read moreGenuine Hotels.com guest review
"Not what i expected for a suite hotel..Below Avera"
This was an average hotel..they are remodeling and it really needs updating..the bed and bathroom were clean..but the carpets weren't very clean even found wrappers and somebody's glasses by the couch..breakfast was microwaved sausage and canned gravy.Frozen waffles..i hope since they are doing construction they update everything to 2014 because they […] sure need it.I have no idea how possible this hotel got so many stars..They also need to cleanup there front desk staff pretty shabby looking no eye contact and when we checked out not even thank you or how was your stay Read moreGenuine Hotels.com guest review
"Accommodating staff, comfortable stay"
The staff was extremely helpful and accommodating to our needs when we needed the shuttle service to get our rental car from the airport. Everything went very smoothly and my family had a very comfortable stay.Genuine Hotels.com guest review
DONT STAY HERE No WiFi,No phone, No hot tub, room Cleaned only 2x in 9 days.Bed sucked. Service was horrible. No flat screen Front desk lady told me to a # call myself TO GET WIFI to work, with a phone that doesn't even work. If I'm spending 9 days at yr hotel over $700.00 I expect more! Under construction, and didn't even mention it?Genuine Hotels.com guest review
"id stay again."
Worth the $. Staff super nice. Old but clean. They are remodeling so maybe they will update a little too, but worth the $ if they dont. Had free breakfast. I just got coffee and juice. Looked good. Fridge and micro in room was nice surprise. Would stay again. Felt safe even though i am a woman travelling solo this time. Great job Jameson.Genuine Hotels.com guest review
"Decent Budget Hotel"
Decent budget hotel for an overnight layover at Chicago O'Hare. Nothing fancy and breakfast was nothing to write home about, but we appreciated being able to grab a bite before our return trip to the airport. We also really appreciated the free shuttle and free wifi. Got a good night's sleep on the comfortable bed. Absolutely no complaints and the guy […] with the red baseball hat at the reception desk was more than friendly and accommodating. Read moreGenuine Hotels.com guest review
Lots of construction, parking tight due to construction activities.Genuine Expedia guest review
While I did read the reviews that hotel was under construction I did not feel it effected my stay. The price was very reasonable and it was 2 miles from the destination we came for. Easy access to the highways and continental breakfast provided us something to eat before we left. Room was clean, as well as rest room and AC worked find.Genuine Hotels.com guest review
Very nice, higly recommend.Genuine Hotels.com guest review
"NEED UPDATE, OK BUT OLD"
UNDER CONSTRUCTIONGenuine Hotels.com guest review
"Overdue visit home"
I wish I would have known the hotel was under major renovations? The front desk stated it was listed on their website,somehow missed the fine print on hotels.com?She insisted it was on the other side of hotel and would find me a room on the other side. Work continued right below my window for several hours after checking in. The room was comfy.Nice […] seating area. I took a shower and used shampoo provided,too bad it was also used,opened and completely watered down.Soap cracked the minute I unwrapped it? Thank God there was a Walgreen's at the end of the block. Free shuttle to Metra station was a big plus.Not available on Monday morning with shuttle being used for O'Hare traffic? Breakfast bar was empty at 8:45 on Saturday. They had one server filling in,but the minute she put one thing down and would go to get another,it was empty again. Guess I would blame that on rude guests piling plates and cutting in line and not necessarily the server's fault??? Definitely ~read the fine print and confirm all details before you submit payment Read moreGenuine Hotels.com guest review
"Maybe next year will be better"
Remodeling of hotel took a lot away from my last visit,noise,not as clean,I guess I picked the wrong time to stayGenuine Hotels.com guest review
"Manager is bad"
The manager is rude and mean.Genuine Hotels.com guest review
Room had an odor, it was noisy, and just did not feel very clean. The bath though did seem clean.They offer a free breakfast, but we could not eat there. Would never stay there again.Genuine Hotels.com guest review
"Very good for price"
The hotel was great, big clean comfortable room. Nice breakfast in the morning. The only complaint was it took longer than an hour to be picked up from the airport, despite a call every 15 minutes assuring me that the driver was at the airport and would be there in "5-10" minutes. All in all I would stay again.Genuine Expedia guest review
"Don't ever go here!"
Bed bugs and gross. Rather have slept in the dumpster outside.Genuine Expedia guest review
"You get what you pay for."
5 people were traveling for a friend's wedding at a nearby hotel. We were able to secure a pretty good rate at this hotel. When we arrived, we discovered why: The hotel was undergoing massive renovations, including the front doors being closed, and having to enter through the (unwelcoming) back door. When I booked through Expedia, we noted that we […] had 5 people staying in the room, and were charged 'extra guest' fees accordingly. When our room only had enough towels for two people, and there were no linens for the sofa bed, we went to the front desk to ask for them, and apparently members of our party were questioned as to why we needed them. This continued when we asked for a couple more towels the next day, culminating in the hotel charging us ADDITIONAL extra guest fees, without even telling the member of our party who actually booked the room (me) upon checkout. I found out later, when I checked my credit card bill. Upon calling the hotel to straighten it out, management was combative until I had proven that I had already paid the appropriate extra guest fees through expedia. Then they finally apologized and reversed the charges. What they should have done was checked our reservation through expedia before charging the additional fees. Beds were pretty hard, bathroom a little dingy, showerheads placed too low, elevators extremely slow. This place definitely needs the renovations it's currently undergoing. Read moreGenuine Expedia guest review
"Waiting to see them finnish"
First there front of the building was a mess, they are renovating it. They need to renovate the rooms. The tile on the bathroom floor does not look like its been cleaned in a long time, the drawer to the coffee station in the room was broke and the only had decaf coffee. The customer service at check out was just BAD. All in all not good.Genuine Hotels.com guest review
"Under construction and still good rating"
The hotel is under construction and they are still maintaining a good status.Genuine Hotels.com guest review
"Short business trip"
Poorly kept hotel & rooms. Do not recommend and will not return.Genuine Hotels.com guest review
"Might be better when the construction is finished"
The motel was undergoing major reconstruction. The entire first floor was gutted. The pool was unavailable. We had to use the back door to get in and out of the motel. Otherwise, the room was comfortable, the fitness center was workable, And the breakfast was ample.Genuine Hotels.com guest review
"clean and comfortable needs better wifi"
wifi connection could be betterGenuine Hotels.com guest review
"Good hotel for the price"
I stayed at this hotel for a one night stay. I picked it for its price and location. The front desk employee was very personable and followed up to make sure my room was acceptable. The room was clean and the bed comfortable. It was quiet which is important to me. The breakfast was the standard hotel breakfast but it was good. Overall, I was satisfied […] with my stay. Read moreGenuine Hotels.com guest review
The overall experience in hotel and the room was indeed value for money. I want to mention one discomfort - the noise of the traffic is inconvenient especially early morning.Genuine Hotels.com guest review
"OK, for what we needed"
The Hotel was fine for what we needed, a bed to sleep overnight. Construction outside led you to a rear door to access the front desk, leaving the hotel unsecure at all times. Don't rely on the picture shown for the breakfast buffet. It was ok, but left a lot to be desired.Genuine Hotels.com guest review
"Great price with great stay"
It was under construction, but didnt hear any noise in the room. Great free breakfast choice.Genuine Hotels.com guest review
"Cheap hotel for business stay"
Don't go currently under construction, and completely outdated. These factors are not the reason for terrible rating the reason is that it was completely dirty and nasty. The only missing disgusting factor was the lack of bed bugs so that is like a half a point in their favor. Bathroom was very sparsely cleaned, didn't bother giving me but half a roll […] of toilet paper, and bathroom and counter top was covered in other peoples hair. The refrigerator was not cleaned and cover in food crumbs from previous tenant. Didn't have time to argue at close to 7pm at night, food options for hotel delivery terrible unless your need food for the whole family. Hotel doesn't bother with having in house room service (although I probably would have wound up with food poisoning). I guess this was why it was cheap. It was a roof over my head for less than 12 hours, thankfully. Read moreGenuine Expedia guest review
"rated the Jamison hotel"
I would never stay at this hotel again !!Should be rated a one star hotel.Genuine Hotels.com guest review
"Not impressive for Family Stay"
Stayed her for a night but my experience was not very good here. Some construction is also going on there. Breakfast quality was very poor. Not many options available and service in breakfast room was pathetic. Rooms are OK (not very good quality).Genuine Hotels.com guest review
"If you are capable to mange your self, I say Ok."
Ok n OK. 1. Make your own arrangements for drinking water. 2.TVs are pretty OLD may stop any time in between, so be with your laptop 3. You will get huge Breakfast 4. Check your beds carefully before sleeping.Genuine Expedia guest review
"Close to airport with good quick shuttle service"
The hotel was all ripped up right now, as they are changing to a holiday inn and are making many changes.Genuine Hotels.com guest review
excellent price, clean room, fridge, microwave, coffee maker, nothing special about the hotel, main entrance under construction, would recommend.Genuine Hotels.com guest review
Airport shuttle does not start until 7am which meant a $35 taxi fare. Turned a good rate into a wish I'd stayed in a nicer hotel closer to the airport rate.Genuine Hotels.com guest review
Clean, nice, friendly, and the breakfast was excellent! Would stay there again.Genuine Hotels.com guest review
"close to airport"
Renovation is happening to hotel right now. Breakfast is pathetic. room and bed was good. I need to extend the room for 3 more hours so as I can catch the flight in late evening. Manager wasn't supportive and he charged me 50% just for 3 hours. So I won't recommend this hotel to anyone. If you are planning to stay here for overnight to catch a flight […] then fine otherwise there are other good hotels in the city where you can hang on. Read moreGenuine Hotels.com guest review
Decor is a bit dated but very clean and comfortable. Outstanding location. Staff was very helpful and pleasant.Genuine Hotels.com guest review
Decent room....it was clean and spacious. The hallways were dated and a lil musty smelling but it was a good stay!Genuine Hotels.com guest review
"It's a bed to sleep in."
We were promised opportunity to check in early but was denied when we actually got there. We had just driven 24 hours straight with 5 people in the car, including a one year old and a nine year old. Needless to say we all crashed for 14 hours, so the room could have been better, but it was a comfortable bed to sleep.Genuine Hotels.com guest review
We stayed for 3 days and refrigerator was broken and never replaced. We requested to have our room serviced after the 2nd night and it was not.Genuine Expedia guest review
"Waste of money"
Hotel staff was rude, only one elevator works so you have to wait or use the stairs. The hallways are in terrible shape and the hotel is out dated. The cable didn't provide all channel's including ESPN but at least the room was clean.Genuine Expedia guest review
"great stay. looking forward to staying there again"
Great service... the front desk guy im not sure his name but hes so nice and attentive.. the rooms are great.. very economic in price... im looking forward to staying there again soon enough... thanks for everythingGenuine Hotels.com guest review
"Nice stay for a good price"
Wasw orth the money. Free airport shuttle is an added bonus.Genuine Hotels.com guest review
"Decent Hotel at a decent price, good location"
The room was good, clean and comfy. The bed was great, not too firm and not too soft either - just right. The location is good and easily accessible. The only feedback is that the breakfast should contain SOME items that are not sweet...except for the bread of course.....Genuine Hotels.com guest review
Overall it was a good stay. The staff was very friendly. Close to everything. Down side no pool!!Genuine Hotels.com guest review
It was an easy check in, clean quiet. breakfast was adequate. It was fair price for our stay.Genuine Expedia guest review
It was a nice hotel, friendly staff and good breakfastGenuine Expedia guest review
It is 25 minutes one way to ord Assign street room to me while there was other quiet rooms Dust nets in bath Very old carpetGenuine Expedia guest review
It was a good hotel as the price and had nice breakfast. The hotel located 15 min from airport by the car. We did not have a car and needed to go airport to get train. They have free shuttle between airport and hotel but they refused us to use shuttle because we did not have flight the day. They said shuttle for customer who have flight only and asked […] us to use bus. I was very disappointed. Read moreGenuine Hotels.com guest review
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