"Great location for a very good hotel"
Usually, we look for hotels that are out of the city center when we visit places like Vienna, but our time was limited so we didn't want to have to drive to visit. We chose this hotel mainly for its location and price. We expected and got great service, a very comfortable and clean room with all the amenities that we would expect from a hotel of this […] class. The staff were very helpful in getting our car parked - a major task in Vienna - and at check-in and -out. We didn't try any of the restaurants or the breakfast buffet. The location was ideal if you are a museum and music buff. It is located just 4 stops from the Museum-Quarter and the Hofburg palace. We went to a summer concert at the Staatsoper - only 5 stops on the metro. All in all a very good experience in an excellent hotel. Read moreGenuine Expedia guest review
"great hotel in the center of town. fantastic staff"
fantastic staff, going beyond their ways to help. beautiful hotel, great location, by a subway station, five min fr old town, stylish, elegant! i can.t wait to go back!Genuine Expedia guest review
"Great "Home-base" for a trip to Vienna"
Spacious room with high ceilings, A/C (although still a bit warm under the conditions, which were extraordinarily hot-100 F- during our stay), and a decent location, walk to the shopping district and museums, nearby train station, and shuttle right outside the door. There's a lot of construction going on in Vienna these days, which affected the surrounding […] neightborhood rating. Given the heat wave, our favorite feature was the bartender, who generously and cheerfully supplied us with glasses of ice on demand. Rate was very reasonable and for an extended stay (ours was not), highly recommended! Read moreGenuine Hotels.com guest review
"Breakfast was very good.It's place was excellent."
Furniture is rather old.(including tv).Some towels are very near to the toilet and it is not hygenic.The lobby furniture dirty and unsufficent.Genuine Expedia guest review
"Very comfortable place to stay in Vienna"
The hotel is very comfortable, close to all the must-see sights. The airconditioing was superb and held well in 100F temperatures. Conviniently located, walking distance from all the sites, right next to metro station. Service was excellent, breakfast was great. Most of all, the decor was really wonderful. A true pleasure to stay.Genuine Hotels.com guest review
"A five star that isn't"
The room is badly organised , looks good at first sight. Fabulous breakfast.Some staff were great others rude.Quality of towels & the hair dryer basic.Genuine Hotels.com guest review
Very clean modern hotel in good location near the University. We would definitely stay again.Genuine Hotels.com guest review
Fantastic Hotel, very helpful and multi-lingual staff. Convenient location - close to attractions and downtown; right next to a subway, tram and bus station; plenty of places to eat, main Casino across the street and excellent breakfast. Our room was a bit small, but had all the conveniences one could want. The internet could be a bit cheaper and shouldn't […] have reduced speed based on price. Read moreGenuine Hotels.com guest review
"Great location, next to metro"
Overall a good place to stay. It was very hot weather and the AC was not that great. Otherwise, the service was excellent.Genuine Hotels.com guest review
"Excellent location and very kind people."
We were very happy to stay al this Hotel because if the location, the people kindness, snd yhe good food (at least for breakfast)Genuine Expedia guest review
"Beautiful hotel with convenient location"
We definitely enjoyed our stay. The building is beautiful with renovations that provide all the important accommodations (like air conditioning which we were so grateful for since the temperature was in the high 90s). Our room was small but comfortable. Staff was very helpful and breakfast was lovely.Genuine Hotels.com guest review
"A Grandeur Place"
We checked in late at night and left early next morning, so we didn't have enough time to discover and enjoy this hotel of grandeur. It's a must-have experience to see its gorgeous ceiling paintings in the hall of stairways and beautiful chandeliers. The room layout is unlike modern hotels, appeared a bit awkward, I have to say, and the shower booth […] is not well sealed so each time when a shower is taken, there's water on the bath room floor. Overall, it's a good hotel, its location is unbeatable. Read moreGenuine Hotels.com guest review
"Elegant older hotel"
The location was ideal and the accommodations charming - old world elegance with up to date ease and comfort . Would choose to stay here again with friends and family. Breakfast buffet was superbGenuine Expedia guest review
The title says it all and the location is the main thing that would bring me back to HdeF. The full, complementary breakfast was also very nice with a wide selection to choose from and the hotel has a cozy little bar for an evening wind down. Overall, this was a good choice for the money.Genuine Expedia guest review
GreatGenuine Hotels.com guest review
Taking train Vienna to Budapest should go first class 2nd class was like a cattle carGenuine Expedia guest review
great breakfast, though you get some attitude from the person who seats you. otherwise an excellent hotel in every wayGenuine Hotels.com guest review
"Perfect location for a car free visit"
The hotel is located right across the street from a subway stop which meant easy travel from the airport (via airport train) to a local subway stop with suitcases in tow. Location is great for seeing the main sights and a easy subway ride to the train station or other attractions. The room was clean, and they were able to accommodate an early check […] in. Would definitely return here. Good price for location and accommodations. Read moreGenuine Hotels.com guest review
"Near center of city"
Right by train/underground station - can go anywhere. 10-15 minute walk to center of shopping district.Genuine Expedia guest review
"Great hotel in great location"
Excellent stay. Elegant atmosphere. Outstanding breakfast. Can highly recommend it.Genuine Hotels.com guest review
"Comfortable and convenient"
I was initially concerned that the hotel's location on a "ring road" was too distant from the center of Vienna (St. Stephensplatz) but in fact the ring is small and the hotel is within walking distance of the center and steps away from a tram stop on a line that goes to the opera and the Art History Museum. The hotel itself is very comfortable although […] the rooms are somewhat small and in need of new carpeting. The included breakfast, in an attractive lounge, is excellent and the ground floor dining room offers lighter fare than the typical Viennese restaurant. The hotel seemed during our stay to have as many business as leisure travelers and is suitable for both, although business travelers might find the free wifi access a bit slow and the faster service offered by the hotel somewhat pricey. We asked for an interior room because of concern about noise from the ring road traffic but we learned that the rooms facing the ring have double windows to mute the sound. Automobile parking is available but off site. Read moreGenuine Expedia guest review
"Good location and Great Staff"
Located near mass transit and very central. Room was small but not too. Shower was very difficult to stand in given narrow footwell. Overall, a decent hotel for the price.Genuine Hotels.com guest review
"Charming, luxurious place"
Very nice ambience, clearly a luxury hotel, helpful staff and very central location on the Ringstrasse, which makes it walking distance to almost everything you'll want to see in Vienna....the breakfast included was a really nice, traditional European breakfast with an extensive selectionGenuine Expedia guest review
"In the center of most tourist attractions."
Exceptionally large, elegant, modern, bedrooms and bathrooms. Friendly and courteous staff. A truly 5Star hotel.Genuine Hotels.com guest review
Staff was very accomodating as I had flown all night from the States and they let me check in at 9:30AM. Very courteous.Genuine Hotels.com guest review
Convenient location on streetcar and U-Bahn lines, not directly in city center but within walking distance. Very nice breakfast buffet, can be busy at peak times. Excellent value for money at price we paid. Highly recommended in category one step below the luxury hotels on the Ring.Genuine Expedia guest review
Great location, wonderful breakfast. The hotel is a little shabby/outdated. It has old world charm, but certainly not 5 star.Genuine Hotels.com guest review
"Get the Jr Suite. It's worth it to have 2 bathroom"
We loved the location, the Jr suite, and the staff.Everyone was very knowledgeable and spoke good English.Genuine Hotels.com guest review
Great location, easy access through U line from airport and to go around the city. Also easy access to tram lines. All the major attractions are within walking distance. Rooms and bathroom are good size. The only thing I was not happy about when the cleaning person did not clean the commode, but when asked the front desk, they sent some one right away […] to take care of it. Breakfast was great but it comes with a price, so check before you decide. Read moreGenuine Hotels.com guest review
"Not worth the rate"
Room was old and cramped. Location was fine (difficult not to be in a compact city like Vienna..). Clean enough, quiet enough but really not worth the price...Genuine Hotels.com guest review
"very nice hotel and good location"
we enjoyed our stay; the front desk staff was inconsistent - sometimes terrific and other times very average.Genuine Hotels.com guest review
"Great overall hotel!"
My sister and I were very happy with our stay in Vienna. The hotel was great, the staff was very friendly, and the location is excellent. I would recommend this hotel to anyone!Genuine Hotels.com guest review
"Great hotel but not ready for the 21st century"
One of the best hotels in Vienna. I have stayed here in 2 of my 3 visits in the last 4 years. Magnificent old building in a great location close to the university and U2 station right outside the door. Polite and efficient room service. All problems/questions taken care of with a brief phone call. The rooms have a early 20th century look. I wish the […] furniture was updated. The biggest problem is that the hotel is not ready for the 21st century. The TV is old with a picture tube. The internet is slow: 128kbps. There is no wifi in the rooms. You have to hook up your laptop with a small Ethernet cable. Make sure to bring your own if you want to sit on the bed and work/surf, etc. There is no A/C. The heating control does not work well. The room becomes so hot that you have to open the windows. Read moreGenuine Hotels.com guest review
Great central location. Good staff. Amazing breakfasts. I would definitely stay here again.Genuine Expedia guest review
Nice hotel i can recommend it. Only the tax for the internet is very high!Genuine Expedia guest review
food was wonderful, a bit pricey...clean rooms, bed a little stiff for our taste but very helpful staff and very friendly, will return!Genuine Hotels.com guest review
"Excellent Hotel in an amazing location in Vienna"
Prior to booking the Hotel I was a bit concerned about many opinions I read on Tripadvisor...and also about the quality of the staff...maybe I went to a different hotel!! The room (double standard) was very spacious, high ceilings, good wardrobe, free internet (not as fast, but I had the same problem with the same provider -Swisscom- in a hotel in Milan), […] the only down was the TV which was a small old style one...apart from that, everything was impeccable...and what to say about the view to the Schottenring boulevard! Regarding the staff, I can only think that you can be mistreated by any European citizen if you happen to have an intrusive way of behavior or you don't do the least effort to be nice to people...all I received around Vienna were smiles and extremely educated people...maybe the complaining guests are the uneducated ones (but they don't happen to know or realize that they are the rude ones)...can happen...and they are the same that regularly complain about the staff all around Europe (they get treated as they unconsciously treat the others)... I write this review just because I was so mislead by other reviewers that I thought it was my job to do it...hope this helps! Read moreGenuine Expedia guest review
"Not a Five Star Hotel"
Our room was tiny and looked like a Motel 6 accommodation. The hotel needs to upgrade its heating and air conditioning system. It was very hot in our room and we needed to open a window in order to sleep. The staff also needs some training in dealing with guests. My wife was barked at by the maitre d' in the breakfast room when she had the nerve to […] ask where the hot milk was. We were also treated like we were idiots by two of the front desk people when we complained about the room being overheated. 5 Star? I don't think so. Read moreGenuine Expedia guest review
"Definitely not 5 stars as stated."
Breakfast buffet was good. Sheets and towels very hard and rough. Little to no hot water or water pressure. Expensive pay TV. Fire alarm sounds for no reason. View of heating and air conditioning so bad the window was painted. No compensation for lack of amenities.Genuine Expedia guest review
"Great hotel in downtown Vienna"
Great hotel, nice rooms convenient location. This is a very nice hotel, everything about it is nice. Very nice location in downtown near the old city and the ring road for the Museums. The price was decent for a hotel of this quality. The people were friendly and helped book tickets and make reservations for concerts. Internet access was a bit slow. […] Overall very good. Read moreGenuine Expedia guest review
Nice hotel, but room was on front facing street - so a bit noisy and the bright lights of the building lit up the room even when curtain was drawn. Room reservation was for superior accommodation but I wonder how these terms are made up. I would classify room as usual and small, far from superior. Hotel breakfast was excellent. Great location with ring […] tram and subway lines on corner. Read moreGenuine Hotels.com guest review
I really liked the location of this hotel because it was at the edge of the historic area, steps from the Metro, but not actually in the old section itself. The lobby and common areas were nice but nothing spectacular. The staff was very helpful. The one downside was that I had the budget price room and it was very small and looked into an air shaf […] t. Read moreGenuine Hotels.com guest review
"Great location, comfortable accommodations"
Our room was surprisingly large for a European hotel, well-equipped and very clean. The breakfast buffet featured both American and European breakfast foods, and we appreciated the morning news bulletins in a variety of languages. The hotel is right on the central ring, within walking distance or a short underground or tram ride from all the major sights. […] The staff was helpful and courteous. An excellent choice for visiting Vienna, at a reasonable rate. Read moreGenuine Hotels.com guest review
Great breakfast and location. Hotel staff very pleasant and helpful.Genuine Hotels.com guest review
Everyone we encountered was helpful and friendly. Our German is very Limited, but English was no problem. The breakfast buffet was an excellent way to start a day of exploring. The rooms were well appointed with hair dryer, robes and even a scale in the bathroom. I would defiantly go back.Genuine Hotels.com guest review
"Excellent hotel, Great staff"
Excellent condition, great location, great staff. Excellent breakfast - included in room rate. One disappointing experience: we had booked and confirmed a taxi (mini-van) to airport (4:30 AM) through this hotel @ 44 Euro. Instead, at the last minute, they brought a van, and asked us to pay a higher rate for the van (60 Euros). That was not right.Genuine Hotels.com guest review
"Reasonable hotel and nice staff"
The hotel room was small, but clean. The A/C was not working, so we slept with windows open to busy street. The shower was very small so that it was awkward to wash without hitting the controls. The included breakfast was very extensive; one of the hotel's highlights.Genuine Hotels.com guest review
"Not coming back to this Hotel"
I would stay at Hilton which next door to Hotel de France. The bed was unconfortable and linen was not change daily. The room temperature was so hot and has to open window and too noisy from outside traffic. The hotel restaurant is too expensive. The only good in this hotel was the continental breakfast which is included in the hotel rate.Genuine Hotels.com guest review
"Will recommend to friends."
We stayed in the Junior Suite, clean and nice room. The view on the street is excellent! The staff at the front desk are very friendly. The breakfast has varity of choices. The food in The No.3 R(?) Restaurant was very good, and the staff was very friendly.Genuine Expedia guest review
"Highly over-rated and disappointing hotel"
Unhelpful and un-informed reception staff who barely speak English or German! Tiny dark room WAY OVERPRICED. Airport-like breakfast room with poorly trained staff.Genuine Expedia guest review
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