"Excellent Hotel in an amazing location in Vienna"
Prior to booking the Hotel I was a bit concerned about many opinions I read on Tripadvisor...and also about the quality of the staff...maybe I went to a different hotel!! The room (double standard) was very spacious, high ceilings, good wardrobe, free internet (not as fast, but I had the same problem with the same provider -Swisscom- in a hotel in Milan), […] the only down was the TV which was a small old style one...apart from that, everything was impeccable...and what to say about the view to the Schottenring boulevard! Regarding the staff, I can only think that you can be mistreated by any European citizen if you happen to have an intrusive way of behavior or you don't do the least effort to be nice to people...all I received around Vienna were smiles and extremely educated people...maybe the complaining guests are the uneducated ones (but they don't happen to know or realize that they are the rude ones)...can happen...and they are the same that regularly complain about the staff all around Europe (they get treated as they unconsciously treat the others)... I write this review just because I was so mislead by other reviewers that I thought it was my job to do it...hope this helps! Read moreGenuine Expedia guest review
"Not a Five Star Hotel"
Our room was tiny and looked like a Motel 6 accommodation. The hotel needs to upgrade its heating and air conditioning system. It was very hot in our room and we needed to open a window in order to sleep. The staff also needs some training in dealing with guests. My wife was barked at by the maitre d' in the breakfast room when she had the nerve to […] ask where the hot milk was. We were also treated like we were idiots by two of the front desk people when we complained about the room being overheated. 5 Star? I don't think so. Read moreGenuine Expedia guest review
"Definitely not 5 stars as stated."
Breakfast buffet was good. Sheets and towels very hard and rough. Little to no hot water or water pressure. Expensive pay TV. Fire alarm sounds for no reason. View of heating and air conditioning so bad the window was painted. No compensation for lack of amenities.Genuine Expedia guest review
"Great hotel in downtown Vienna"
Great hotel, nice rooms convenient location. This is a very nice hotel, everything about it is nice. Very nice location in downtown near the old city and the ring road for the Museums. The price was decent for a hotel of this quality. The people were friendly and helped book tickets and make reservations for concerts. Internet access was a bit slow. […] Overall very good. Read moreGenuine Expedia guest review
Nice hotel, but room was on front facing street - so a bit noisy and the bright lights of the building lit up the room even when curtain was drawn. Room reservation was for superior accommodation but I wonder how these terms are made up. I would classify room as usual and small, far from superior. Hotel breakfast was excellent. Great location with ring […] tram and subway lines on corner. Read moreGenuine Hotels.com guest review
I really liked the location of this hotel because it was at the edge of the historic area, steps from the Metro, but not actually in the old section itself. The lobby and common areas were nice but nothing spectacular. The staff was very helpful. The one downside was that I had the budget price room and it was very small and looked into an air shaf […] t. Read moreGenuine Hotels.com guest review
"Great location, comfortable accommodations"
Our room was surprisingly large for a European hotel, well-equipped and very clean. The breakfast buffet featured both American and European breakfast foods, and we appreciated the morning news bulletins in a variety of languages. The hotel is right on the central ring, within walking distance or a short underground or tram ride from all the major sights. […] The staff was helpful and courteous. An excellent choice for visiting Vienna, at a reasonable rate. Read moreGenuine Hotels.com guest review
Great breakfast and location. Hotel staff very pleasant and helpful.Genuine Hotels.com guest review
Everyone we encountered was helpful and friendly. Our German is very Limited, but English was no problem. The breakfast buffet was an excellent way to start a day of exploring. The rooms were well appointed with hair dryer, robes and even a scale in the bathroom. I would defiantly go back.Genuine Hotels.com guest review
"Excellent hotel, Great staff"
Excellent condition, great location, great staff. Excellent breakfast - included in room rate. One disappointing experience: we had booked and confirmed a taxi (mini-van) to airport (4:30 AM) through this hotel @ 44 Euro. Instead, at the last minute, they brought a van, and asked us to pay a higher rate for the van (60 Euros). That was not right.Genuine Hotels.com guest review
"Reasonable hotel and nice staff"
The hotel room was small, but clean. The A/C was not working, so we slept with windows open to busy street. The shower was very small so that it was awkward to wash without hitting the controls. The included breakfast was very extensive; one of the hotel's highlights.Genuine Hotels.com guest review
"Not coming back to this Hotel"
I would stay at Hilton which next door to Hotel de France. The bed was unconfortable and linen was not change daily. The room temperature was so hot and has to open window and too noisy from outside traffic. The hotel restaurant is too expensive. The only good in this hotel was the continental breakfast which is included in the hotel rate.Genuine Hotels.com guest review
"Will recommend to friends."
We stayed in the Junior Suite, clean and nice room. The view on the street is excellent! The staff at the front desk are very friendly. The breakfast has varity of choices. The food in The No.3 R(?) Restaurant was very good, and the staff was very friendly.Genuine Expedia guest review
"Highly over-rated and disappointing hotel"
Unhelpful and un-informed reception staff who barely speak English or German! Tiny dark room WAY OVERPRICED. Airport-like breakfast room with poorly trained staff.Genuine Expedia guest review
Very helpful staff. Near tram lines. (Make sure you find out exactly where the trams stop.) Good breakfast.Genuine Hotels.com guest review
"Very good Hotel"
This is a very good but not 5 star hotel. The location is good for touring the inner city. The staff are attentive and responsive. The breakfast was excellent. However, the room showed some wear- it was somewhat like an old dowager past her prime. If you are looking for a 5 star hotel this is not one. Otherwise had a very pleasant stay.Genuine Hotels.com guest review
"Close to attractions and transportation & clean"
This was a major bargain.Genuine Hotels.com guest review
"Friendly staff, great transportation"
Front desk staff was English-speaking and very helpful with directions, reservations and instructions for using the trams and subways. Room was large with plenty of closet space, desk, good AC, comfortable beds and very clean .Also very quiet and our room overlooked the main street. Breakfast buffet included in room was outstanding with smoked salmon, […] cheeses, fresh fruit and juices, pastries, and all the usual eggs and bacon. Hotel is on the Ringstrasse with major tram lines and subway on the corner and walking distance to several typical Austrian restaurants. We highly recommend them. Read moreGenuine Hotels.com guest review
"Hotel de France....a big YES !"
Nice location...and easy access to trams and UBahn. Breakfast buffet is probably without equal in Wien. The staff is friendly and very helpful ( thank you Zahra). Room I was in ...is probably nearing a re-do...but was spacious...and very clean..and the bathroom was very new looking and very clean.Genuine Expedia guest review
VERY HELPFUL STAFF. GREAT LOCATION.Genuine Hotels.com guest review
"Hotel de France"
Good location. Convenient to metro and walking to heart of tourist area. Sort of boring traditional rooms but okay as they had everything you needed ( but with out much style). Great breakfast buffet. Getting a new code for wifi every 24 hours was sort of a hassle ( and has a data amount limit so some photos got "stuck").Genuine Hotels.com guest review
"Overall, just OK"
Great location. A short walk to all the great places within the ring. Small bed. Advertised as a double. Closer to an American twin. Good thing I was traveling alone. Breakfast was included in my rate, and was very good. Eggs/Omelettes cooked to order. The internet/wifi was horrible. Well, the advertised free internet was horrible. 128K. Basically […] unusable. You can pay for laptop access at 22 euros / day for good internet speeds. Or, if you have a mobile phone or iPad, pay for good mobile speeds at 9 euros / day. I feel like I got the bait and switch here. For me, good internet should be a given, and included in the rate. The fitness center was pretty basic. A few dumbbells and a couple of cardio machines. I would look for a different hotel on my next trip. Read moreGenuine Expedia guest review
Beautiful hotel-great location close to subway and within walking distance of most attractions. The staff was very helpful. Included breakfast was fabulous!Genuine Expedia guest review
"A true 5 star experience."
The location of the hotel was wonderful. It was on the RIngstrasse, within easy walking distance of many of the major sights in Vienna. The subway and multiple tram lines were steps away making for easy access of more distant sights and convenience if the weather was less than cooperative or if exhaustion had set in after a full day. The room was one […] of the largest we have ever had that wasn't classified as a suite and extraordinary for a European hotel. It was well appointed, comfortable, quiet and clean. The breakfast buffet was excellent and extensive. The hotel staff went out of their way to insure that all your needs were met. Read moreGenuine Expedia guest review
We loved the location of this Hotel... And the staff were very helpful and pleasant. We used a number of their restaurant recommendations, and were not disappointed. It is a bit older, and a bit rundown (carpet, decor) but overall was a very good experience. And they have a fantastic breakfast!Genuine Hotels.com guest review
Breakfast was Superb!, included with price. Opera house near by was great! walking distances a little far from hotel but can catch "hop on and off". shopping district near by and walking is fine.Genuine Hotels.com guest review
This is a very nice hotel in a convenient location. The service was good, the room was very comfortable and the breakfast was outstanding. The metro is super easy to use and there is an entrance right by the hotel. If I'm honest, I found the hotel a bit 'posh' for my taste but overall I enjoyed staying there and have no complaints at all.Genuine Expedia guest review
"Easy location if you use the U Bohn"
If using the U Bohn, the Hotel de France's location works well. Map your route ahead of time, if you are hot familiar with the U Bohn as it is not a direct route to the hotel. You can get off the U Bohn only steps from the hotel. The breakfast, which was included with our room, was bountiful. We did have to make three rooms changes, during our five-day […] stay. The first two rooms were not as described in our confirmation ( 1st one was smaller - 2nd one had only a shower). The manager was pleasant when asked for a room change, but the hotel was full so he couldn't initially get us the right room. The only complaint from our stay was a burnt-out light bulb over the sink, which wasn't replaced during our entire stay. Read moreGenuine Hotels.com guest review
"Hotel de France in Vienna"
Great location and the hotel has been remodeled, but public rooms need freshing up. The room was very clean, but the mattresses need to be replaced. Very uncomfortable. Staff is very friendly and accommodatingGenuine Hotels.com guest review
Very easy hotel to get to usiing pubic transportation. Great area to be in. Hotel breakfast was fantastic. Breakfast and front desk staff very nice. Had free breakfast and 24 hour free internet. Clean hotel, very nice customer service in the hotel gift shop. Can't wait to come back. I believe this is a smoke free hotel!Genuine Expedia guest review
great hotel, beautiful building, very well maintained and very nice employees helping us extraordinarily wellGenuine Hotels.com guest review
"HOTEL DE FRANCE/VIENNA"
CLOSE TO SUBWAY. VERY CLEAN, BIG ROOMS, FREE MINI BAR, HELPFUL FRONT DESK. HOWEVER, VERY EXPENSIVE DRINKS IN HOTEL BAR, BETTER TO GET BREAKFAST AT SUBWAY STATION, GREAT QUALITY AND STEPS AWAY.Genuine Hotels.com guest review
"Hotel de France - Vienna"
This is a great hotel. The only thing wrong is that the room was too hot the first week of October. We had to open the windows because they had turned off the air conditioning, which we didn't figure out until the 2nd day.Genuine Hotels.com guest review
"Great Hotel, Great Location"
Very nice hotel, and walking distance to downtown, very convenient.Genuine Hotels.com guest review
"Price, location - and what I got for it - is right"
Don't expect a Burg like, turn-of-the-century jewel. It's a very nice hotel, lacks some of the modern amenities you would expect from a hotel that describes itself as grand. Some things can feel slightly dated. But - so what! What you get is a 5-10 min walk to much everything in Vienna's 1st district. Subway right next to it. The hotel is clean, rooms […] have high ceiling and very good beds, people are nice. You will not want to hang out in the lobby much, the offers aren't great. But you have Vienna right outside your door. Only nuisance: The €26 breakfast menu - to be paid extra. Really! Just walk to the historical Cafe Central 5 minutes away and enjoy there. Would go there again. Read moreGenuine Expedia guest review
Great place to stay. Close to everything. I would stay there again when Im back in town.Genuine Hotels.com guest review
"Great walkable location"
Very nice hotel & great location! Staff was very helpful & friendly. Only negative was lack of air conditioning on a very warm evening!Genuine Hotels.com guest review
This was a Nice place at a great price, Nothing bad to say .........It was all good!!!Genuine Hotels.com guest review
"Great hotel on ring in Vienna"
This hotel was a great deal. The room was spacious and clean, the service was friendly and responsive, and the hotel's location was excellent. I'd definitely stay there again when in Vienna. I highly recommend this hotel.Genuine Hotels.com guest review
"Not 5 star"
Good location but far from 5 star. Closer to a 3 star in the US. From the quality of linens to towels to the $10 artwork on the wall or 24" tube TV this hotel is far from outdated. Choose it for the location but don't expect 5 or 4 star service.Genuine Hotels.com guest review
Hotel de France was fantastic! It is in a great location, right next to the underground, and if you look straight down the street you can see an amazing old cathedral. The neighborhood is very safe and well lit at night. The room itself was incredible, very clean and spacious and the air conditioning worked. The free mini bar was a very good perk, there […] was a little box of peanuts, 4 water bottles (2 with gas, 2 without), a bottle of orange juice, an energy drink, and a few beers). The staff was very friendly and good about directing you to nearby restaurants or attractions. Read moreGenuine Hotels.com guest review
Comfortable place to stay at the fringe of the old city. A bit of a walk to the Cathedral. Good service by staff, specially the porters and valet. One night we were awakened by a fire alarm triggered by some overheating devices on the top of the hotel. Before we could climb down the stairs, a staff member told us the problem is under control and that […] we could get back into our rooms. Still, it was an unpleasant experience after a long day of walking around. Would probably stay there again unless I an find similar acommodation nearer to the attractions. Read moreGenuine Expedia guest review
The hotel is good. The rooms are large. I liked the neighborhood and services.Genuine Expedia guest review
"Hotel very next to the city center"
Hotel is very next to the city center. Front desk not so helpful.Genuine Expedia guest review
This is a great hotel, weel situated, Nuff said.Genuine Hotels.com guest review
"Beautiful Hotel and Excellent room"
Perfectly located in a beautiful street lined with gorgeous buildings. a short walk to the Parliament building. the room was excellent, great bed, cover and pillows. and the minibar is free. overall, it was a perfect stay.Genuine Hotels.com guest review
"Nice hotel in Viena"
The hotel is perfect for frequent travelers. It's a 5 star hotel, but looks more like a 4 star. Rooms are very small, but clean and confortable. The hotel is close to the citycenter, near underground and bus station. I recomend it for the travelers that use to stay 1-3 nights maximum and doesn't like big confortable rooms.Genuine Expedia guest review
"Great location, clean and professional"
Great location. Right next to an under grand station. Clean and warm rooms.Genuine Expedia guest review
"not 5 star"
Certainly not a five star hotel.The room was basic,no more luxorious then a Holiday Inn. Had to ask to have linesn changed.Asked for face cloths and was told there were none,nor was there any shampoo and or hair conditioner. Hotel dining was way too expensive for what you got. Bathroom was so small you could not turn around in it. We made the mistake […] of beleiving the marketing hype about Christmas in Vienna.EVERYTHING,including resturants closed at 1PM on 12/24. Read moreGenuine Expedia guest review
Superb time at Hotel de France; good central location. Clean and comfortable. Helpful service (especially in reuniting us with our luggage which the airline had failed to put on the correct flight). Will go backGenuine Hotels.com guest review
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