"Just make sure you set your alarm"
Overall, very nice, but the night staff was poor. We had asked for a wake up call at 3 am in order to get an early a.m. Flight. They forgot and we did not get a call until 15 minutes before our taxi was to pick us up. It would have been awful if I had not decided to set my phone alarm as back up.Genuine Hotels.com guest review
The Hotel's location was perfect!15 min. walk distance to historic city-center.And only just 20 mt.to Schottentor U-Bahn station and also inside of U-Bahn,there's a Tram Station!But as always in the Europe,it's not a 5 stars hotel.Rooms are old furnished.But anyway,what do you expect from a hotel in the vacation?To be in the good location or high room […] standart!I just expect cleanliness and a good location. Read moreGenuine Hotels.com guest review
"would not recommend"
was not pleased with our stat at hotel de france. our room smelled like body odor, we thought it was just when we entered for the first time but it stayed the whole trip. we asked the receptionist at check in if we had the breakfast included and she said yes, we found out the last day it was not included and we ended up paying a ridicilously expensive […] buffet which we would have never ate at if we didnt have the free breakfast. We paid close to 100 dollars I believe for 2 buffet breakfasts for my husband and I,. I was outraged that we had to pay because of their mess up. Read moreGenuine Hotels.com guest review
Next to metro line U2. Takes you easy around the city. Walking distance for sightseing. Good breakfast. Free wifi!! Big rooms. We had a standard room. Two bathrooms!:)Genuine Hotels.com guest review
"Charming old world hotel"
The Hotel de France was perfect for a spontaneous weekend getaway to Veinna. Conveniently located at the University end of the Ringstrasse and immediately next to a U2 U-bahn station, the hotel is perfectly situated to access many of the major Viennese attractions. The hotel is charming and my room was clean and had wonderful high ceilings. My only […] complaint is that my bathroom might have been under one of the laundry rooms because there was a constant rattle all day. However, I didn't hear anything at night. The breakfast buffet had everything anyone could want for breakfast. It was a bit crowded for my taste, but it was a weekend so totally expected. I would definitely stay there again. Read moreGenuine Hotels.com guest review
Great area, nice hotel, free breakfast. Overall, a good experience in Vienna.Genuine Hotels.com guest review
"Great Location, nice rooms"
Located in the city center, right next to the U-bahn station. Very good breakfast.Genuine Expedia guest review
"Great room with a twist"
Hotel staff was very accommodating and helpful. The bar area was cosy, pleasant, the bar was well appointed, and the piano playing rounded the Vienna atmosphere. Our room was large, very clean, but every day there was a sour smell in the room. Funny enough it was not coming from any of the two bathrooms; mystery and very unpleasant. Secondly, the mattresses […] were quite worn out; new comfortable mattresses will be appreciated. Read moreGenuine Expedia guest review
"Beautiful hotel with bad service"
The hotel was gorgeous - much better than it appeared in pictures - and in a wonderful location, but when we arrived in addition to requesting our passports, credit cards and confirmation code, the woman at the front desk also wanted a print out of our hotel receipt which we did not have. She made a big fuss and was astounded that we didn't have it. […] We told her we could look in our email and send her something more and she demanded that we did, but their internet did not work. This was all at 11pm after a long flight and train ride. Great hotel, but someone should tell the front desk to be a bit more polite and gracious and perhaps change the documents you require for check in and/or upgrade your internet service (it went in and out the whole length of our stay). Read moreGenuine Hotels.com guest review
Great breakfast was the highlight of the hotel...Genuine Expedia guest review
Vienna is a remarkable city, and especially beautiful at Christmas. We enjoyed wonderful concerts, informative tours, and delicious food. The hotel is located within 15 minutes walking distance of most areas of the city. An underground station is just across the street which made easy access to just about anywhere. The hotel facilities were nice, and […] the staff was friendly and helpful. The rooms were adequate....larger than many European rooms, and the bathrooms had showers. Beware the prices in the hotel bar. A glass of orange juice is as much as, or more than, a glass of wine. Our breakfast was included in our rate,( we had read the the breakfast is very expensive, so we were delighted to have that perk), and it was delicious. A full menu that kept us going until dinner. I would definitely recommend the Hotel de France!! For excellent dinner choices, choose either Cafe Leupold or Cafe Landtmann, both about 5 minutes walking. Read moreGenuine Expedia guest review
"Hotel the France Vienna"
I have been many times in this beatifull city and alway the the 5 stars hotels.This time a have just a overnight stay i decided to try other hotel been in a good location.From the time that i come to hotel (5 star) no body was to helo with the luggage(was evning).the check in time was one of the longest one that can remember.he lobby was poor and old […] and the room also.Every thing was under expactation for a five star hotel in Vienna.Furniciture old in poor,the baths also.The breakfast was fine but no for 5 star in Vienna specially the restaurant.In location is great but the hotel itself it is under 4 star one.The checking out was a very long procces (many people checvking out and just one person take care for) Read moreGenuine Expedia guest review
The hotel decor was nice, but amenities fall short of satisfactory. The beds were ok, but came with 2 thin sheets of cotton that were intended as pillows. The A/C control in the room did not work. When I called the front desk, I was informed that the control the temperature and not the guest. The TV was a joke. It was an old tube TV that did not […] work consistently. When the tech came fix it the first time, he simply banged on it repeatedly until it worked....nice. Read moreGenuine Expedia guest review
"Pleasant staff, clean, good food for breakfast."
The front desk staff was great, helping us out with directions, converters for our iPhones, and telling us about things to do in Vienna. The breakfast is awesome with a large variety of foods, and fruits. Great stay.Genuine Expedia guest review
"Outstanding location and great value"
I had a great experience at this convenient, clean and friendly hotel. At a corner with the Circle Tram, to subway stops and one light rail, this is a great location especially if sightseeing or attending an event at the Messe (the Wien/Vienna Messe/Convention Center is literally ten minutes from door to door on the U-2). Room was clean. Bed was comfortable, […] plenty of hot water and great water pressure. My room was quiet and large. Breakfast was very impressive and it and internet were included in my room rate. Read moreGenuine Expedia guest review
"The Beautiful Hotel de France"
There were 4 of us and we all loved the Hotel de France in Vienna. The rooms were wonderful, beds comfortable, lovely bar area, very close to all the city sites all for a very nice price. I would highly recommend staying at Hotel de France for your visit to Vienna.Genuine Hotels.com guest review
"Lovely hotel, great location"
This is a lovely hotel in a great, central location. Easy train/metro ride in from the airport, with a metro stop and trams half a block away. The hotel is nicely appointed with a welcoming salon/bar area and a decent gym. Breakfast was quite generous. Our only disappointment was the Superior Standard Double Room, which we booked as part of a hotel/airfare […] expedia package. Our room was considerably smaller than a friend's Superior Standard Double Room. Whether it was just our bad luck or a consequence of the package deal, the room was definitely small. Even so, it was comfortable and clean, with a large bathroom. I would recommend this hotel to anyone interested in exploring central Vienna. Read moreGenuine Expedia guest review
Excellent location! Beautiful hotel with very good service!Genuine Hotels.com guest review
"Great place to stay"
We enjoyed staying at this historic hotel in the heart of Vienna.Genuine Expedia guest review
Great location,friendly staff, delicious breakfast, fair room rate ,I will stay again in this hotel during my next tripGenuine Hotels.com guest review
Great location in the ring. Big rooms and very helpful staff.Genuine Hotels.com guest review
"Great location. Good hotel"
The hotel was very good. The staff were very friendly and helpful. I would recommend this hotel.Genuine Hotels.com guest review
"Location, Location, Location!"
Hotel de France was a delightful surprise. The hotel was full of charm, immaculate and staff was friendly & helpful Easy to get to from airport via CAT (City Airport Train). Easy walk to Stephansplatz - the heart of shopping and sightseeing. Only complaint - intermittent internet but that's nothing new at most places.Genuine Hotels.com guest review
"Very nice hotel, great central location."
I had a great stay in a single room, nice and roomy, high ceilings, very very quiet despite on major road and close to the elevator. The staff was really friendly, all requests were accomodated promptly. Free Wi-fi was of sufficient speed for mails/phone calls/ web surfing. Breakfast is pricey (26 euros) if not included in the room fee, but guests can […] order a la carte at the bar. Otherwise there are many cafes at walking distance. I had room service, was prompt and good food. The hotel looks really nice. It is in a great location, at walking distance from the main attractions, and just next to the underground U2 line, and tram line. You can reach the airport using the underground for 4 Euros (need to transfer to another line), or use the cab for 35-40 euros. I would definitely go there again. Very good price on expedia. Read moreGenuine Expedia guest review
"Centrally located, great breakfast and staff"
Hotel was perfectly located on the ring right near both multiple tram stops and a major subway line. Breakfasts were great. Staff was very helpful. Would stay here again.Genuine Hotels.com guest review
"Good location and very nice hotel"
Not long on charm but a very nice hotel. Very nice breakfast buffet was included in the price. Excellent location.Genuine Hotels.com guest review
"Great location, great hotel"
Centrally located and a great place to stay. Highly recommendGenuine Expedia guest review
"Hotel de France....great place, great location"
If your looking for a boutique hotel, nicely furnished, great location, good value.................the Hotel de France is the place.Genuine Expedia guest review
"nice rooms if you insist"
we booked an upgraded room but was assigned a room that was nothing like the pictures. We refused that room and taken to a second room that was not much better. Finally after complaining they gave us a much bigger room that was much nicer. Some times you have to be firm to get what you paid for.Genuine Expedia guest review
great location, great staff & clean , the slippers & robes are also a plusGenuine Expedia guest review
"Excellent location and convenient to the Metro."
Enjoyable stay and the staff was great; I would stay at this hotel again.Genuine Expedia guest review
"Great hotel, very clean"
When we got there, the staff was very friendly and they didn't take any deposit for our room (they gave us the key at 12 pm) and they helped us with choosing trips and organizing them. We entered our room, it was huge and had two bathrooms and the beds were so comfortable. Also, the rooms are very clean and it's close to Stephansdom and the restaurants. And […] the buffet for the hotel is very neat and has many different types of foods for breakfast. I definitely would recommend this hotel and if we went to Vienna again, we would choose this hotel. Read moreGenuine Expedia guest review
"Good location. Service???"
My fiance and I stayed 3 nights in Aug. We were upgraded to a larger room in high floor (w/ a bit awkwardly big bathroom) since others were already checked-in. They have quite impressive breakfast with so much variety! The dining room staff were all friendly and helpful. The negatives are: the Wifi was equal to no existence. We reported it to the hotel […] by phone and by person but no improvement. Finally they told us that it's managed by their vendor (Swisscom) and the hotel staff can't do anything about it but we (guest) have to contact them. We thought it's very un-hotel like policy! Another was a one of the front desk lady. I guess she wasn't really taught what hotel service/hospitality is about. There were few unpleasant episodes we felt she was totally unhelpful and unwilling to even try - not only wifi, but train schedule/tickets, museum info, etc. Read moreGenuine Hotels.com guest review
"Great location for a very good hotel"
Usually, we look for hotels that are out of the city center when we visit places like Vienna, but our time was limited so we didn't want to have to drive to visit. We chose this hotel mainly for its location and price. We expected and got great service, a very comfortable and clean room with all the amenities that we would expect from a hotel of this […] class. The staff were very helpful in getting our car parked - a major task in Vienna - and at check-in and -out. We didn't try any of the restaurants or the breakfast buffet. The location was ideal if you are a museum and music buff. It is located just 4 stops from the Museum-Quarter and the Hofburg palace. We went to a summer concert at the Staatsoper - only 5 stops on the metro. All in all a very good experience in an excellent hotel. Read moreGenuine Expedia guest review
"great hotel in the center of town. fantastic staff"
fantastic staff, going beyond their ways to help. beautiful hotel, great location, by a subway station, five min fr old town, stylish, elegant! i can.t wait to go back!Genuine Expedia guest review
"Great "Home-base" for a trip to Vienna"
Spacious room with high ceilings, A/C (although still a bit warm under the conditions, which were extraordinarily hot-100 F- during our stay), and a decent location, walk to the shopping district and museums, nearby train station, and shuttle right outside the door. There's a lot of construction going on in Vienna these days, which affected the surrounding […] neightborhood rating. Given the heat wave, our favorite feature was the bartender, who generously and cheerfully supplied us with glasses of ice on demand. Rate was very reasonable and for an extended stay (ours was not), highly recommended! Read moreGenuine Hotels.com guest review
"Breakfast was very good.It's place was excellent."
Furniture is rather old.(including tv).Some towels are very near to the toilet and it is not hygenic.The lobby furniture dirty and unsufficent.Genuine Expedia guest review
"Very comfortable place to stay in Vienna"
The hotel is very comfortable, close to all the must-see sights. The airconditioing was superb and held well in 100F temperatures. Conviniently located, walking distance from all the sites, right next to metro station. Service was excellent, breakfast was great. Most of all, the decor was really wonderful. A true pleasure to stay.Genuine Hotels.com guest review
"A five star that isn't"
The room is badly organised , looks good at first sight. Fabulous breakfast.Some staff were great others rude.Quality of towels & the hair dryer basic.Genuine Hotels.com guest review
Very clean modern hotel in good location near the University. We would definitely stay again.Genuine Hotels.com guest review
Fantastic Hotel, very helpful and multi-lingual staff. Convenient location - close to attractions and downtown; right next to a subway, tram and bus station; plenty of places to eat, main Casino across the street and excellent breakfast. Our room was a bit small, but had all the conveniences one could want. The internet could be a bit cheaper and shouldn't […] have reduced speed based on price. Read moreGenuine Hotels.com guest review
"Great location, next to metro"
Overall a good place to stay. It was very hot weather and the AC was not that great. Otherwise, the service was excellent.Genuine Hotels.com guest review
"Excellent location and very kind people."
We were very happy to stay al this Hotel because if the location, the people kindness, snd yhe good food (at least for breakfast)Genuine Expedia guest review
"Beautiful hotel with convenient location"
We definitely enjoyed our stay. The building is beautiful with renovations that provide all the important accommodations (like air conditioning which we were so grateful for since the temperature was in the high 90s). Our room was small but comfortable. Staff was very helpful and breakfast was lovely.Genuine Hotels.com guest review
"A Grandeur Place"
We checked in late at night and left early next morning, so we didn't have enough time to discover and enjoy this hotel of grandeur. It's a must-have experience to see its gorgeous ceiling paintings in the hall of stairways and beautiful chandeliers. The room layout is unlike modern hotels, appeared a bit awkward, I have to say, and the shower booth […] is not well sealed so each time when a shower is taken, there's water on the bath room floor. Overall, it's a good hotel, its location is unbeatable. Read moreGenuine Hotels.com guest review
"Elegant older hotel"
The location was ideal and the accommodations charming - old world elegance with up to date ease and comfort . Would choose to stay here again with friends and family. Breakfast buffet was superbGenuine Expedia guest review
The title says it all and the location is the main thing that would bring me back to HdeF. The full, complementary breakfast was also very nice with a wide selection to choose from and the hotel has a cozy little bar for an evening wind down. Overall, this was a good choice for the money.Genuine Expedia guest review
GreatGenuine Hotels.com guest review
Taking train Vienna to Budapest should go first class 2nd class was like a cattle carGenuine Expedia guest review
great breakfast, though you get some attitude from the person who seats you. otherwise an excellent hotel in every wayGenuine Hotels.com guest review
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