Novotel Sydney Central - Haymarket

Within walking distance to Chinatown and central train station where we could catch city and sightseeing busses. But we ended up spending all our time up in the harbor areas so a hotel in that area would have been more convenient. Area immediately around the hotel is not picturesque--our view was to a rather seedy looking apartment building where people […] hung out on their terraces along with clothes on clotheslines and mattresses airing out. Room was clean but carpet was stained; no dresser or chest so we weren't able to really unpack. In fairness, Novotel is planning a multi-million dollar renovation of this property. Desk staff was friendly and helpful, there are two computers in lobby for guests' use. No ramp to front door; had to schlep bags up steps. No bellman to help. Read more

Genuine Hotels.com guest review

I generally enjoyed my stay - (seven days) - the room was comfortable and the service was generally good. However I have arthritis and I would not recommend the hotel to anyone who has a similar problems climbing steps - the only entrance and exit into the hotel from street level requires you to climb a dozen or more steep steps with little help in […] the form of railings. The general lack of things to hold-on-to makes Citigate less than ideal for anyway scared of slipping or falling. The food (I only tried breakfast) was tasty and varied but on days when the tourist buses are around then the floor gets very crowded Read more

Genuine Expedia guest review

The room I had was clean and comfortable with a nice view. The problem with CitiGateCentral is that it is a hotel with no added value: no giftshop, no book/newspaper shop and a very expensinve bar and restaurant. $22 for cerials, milk and coffe/tea is an assault. Ala carte breakfast does not exist. I stayed five days, ate a chocolate from the mini bar […] on day one, which was not replenished until day three, on which I ate anothe chocolate which was never replenished. Beware of telephone charges they are murder. . Read more

Genuine Expedia guest review

This hotel is well-located and very good value. It's an easy walk to Darling Harbour and Powerhouse Museum, and lots of good, cheap food in Chinatown. Market City and Paddy's Markets are also right next door. You can even walk to the Quay without too much effort. Staff is very friendly and helpful.

Genuine Hotels.com guest review

hotel was fine, but expensive for what you get and far fro everything

Genuine Hotels.com guest review

While there was nothing wrong with the Citigate, I was really put off by the lack of internet service: for the price I paid, I ended up paying a significant amount of money to use a PLUG-IN internet cord- in my room only! No WiFi- not even in the lobby. Seriously? The pool was gorgeous, the hotel was well-maintained, the staff was friendly, the location […] was accessible and they let me store my bag there for a week after I checked out. Read more

Genuine Hotels.com guest review

We had a great time at the hotel and the staff were top dog. Really enjoyed our stay and liked how centrally located the hotel was. Would come back if I return to Sydney. Thank You Sandy

Genuine Expedia guest review

Hotel was a bit pricey for one night, but australia is an expensive place to visit. The phone in my room was not working and the staff did not answer numerous calls to desk manager, reception, conceirge, etc. Hotel needs to be remodeled.

Genuine Expedia guest review

After paying to attend at and participate in the 2011 Sisters Inside Conference, held at the Citigate Sydney Center Hotel, I then booked my stay at the same hotel so that I would be able to simply go up and down in the elevator to get to my keynotes and workshops. The convenience factor was inarguable, but the restaurant was expensive; room service […] consistently delivered food outside my dietary restrictions despite my having discussed and specifically requested when I placed the order; the broadband was so slow that I spent 3-4 hours every evening addressing email while the same task at home takes less than 30 minutes; and the lack or wi-fi led to phone charges in excess of US$750 when I could have texted for free. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Sydney is just expensive. This hotel was fairly standard. The pool is small but has a fun view of Darling Harbor since it is situated on the 8th floor roof top and the little spa/hot tub was nice. Unfortunately smokers use this area a lot so if you detest the smell of smoke like I do, then avoid the pool when it's crowded. The location is fine, It's […] quite a ways from the train station but the busses are easy to catch on George street to take you down town and paddys market is just around the corner and provides a great stop for all those last minute gifs to buy. The area felt safe and the hotel staff was very nice. They are a little slow to help you up the stairs to the hotel with your luggage but if you wait they are more than happy to assist. Read more

Genuine Hotels.com guest review

decent hotel, rooms a little well used almost ready for refurb

Genuine Expedia guest review

NIce clean rooms, VERY nice and helpful staff at the desk. Good restaurant(food in Sydney pricey, it was average) Sort walk to Central Station and to Darling Harbour,(2 blocks to bottom edge of Harbor, 5 min through fpuntains and such to actually reach harbor but can take monorail back if tired) street is quiet. The best part is since near station you […] can use public transportation from there to anywhere. If you want to be steps away from either harbor then get a hotel closer, but it will cost more. Highly recommmend chinese garden of frienship, 3 min walk at darling harbor Read more

Genuine Hotels.com guest review

I had some extra business needs (receiving packages before arrival, shipping to other cities) and the staff took care of everything --- Arlene, Mike & Ellie were sensational. Their efforts allowed us to spend more time touring the city -- and of course they 'tour' directed us perfectly. Great place...great location.

Genuine Hotels.com guest review

The Citygate was in close proximity to our main destination for the weekend being the Good Food and wine Festival at Darling a Harbour. The walk to and from the venue to our accomodation was very pleasant., with minimum traffic interrruption even though being right in the heart of China Town/Paddy's Markets etc. The room was pleasant. We both were a […] little disappointed that we could take advantage of our magnificient harbour views ( construction/building sites). Another disappointment was the fact that we could not control the air conditioning. It became quite "stifling" in the room - an option to manually be able to adjust the air conditioning or alternatelty being offered a room with a balcony -even though we are both non-smokers might be something of due consideration. Whilst we didnot utilise room service, we did however dine in the Fieldhose restaurant and were very impressed with the meals and that of the wait staff. Very attentive indeed. Over all a very pleasant experience. In fact we ar back in the city for an 18th birthday at the end of August and are contemplating our stay here again. However we did find the price for 1 night to be quiet "high". We will give it due consideration however, due to our funsstion being at Jordon's at Darling Harbour. Read more

Genuine Hotels.com guest review

The hotel was ok. Nothing special, nothing bad. Price was reasonable. The location wasn't bad if you don't mind walking a bit. Darling Harbor is a short walk, but it's maybe 25 minutes down to The Rocks by foot. Most of the staff was pretty friendly, but some were not. Not rude, just not friendly. If you plan on watching much television, you won't be […] happy with the channel selections, because there are almost entirely news, sports, or reruns from 5 to 10 years ago. The room was sufficiently clean. I'd recommend the place if you're on a budget. Read more

Genuine Hotels.com guest review

The propoerty was nice. About what I had expected. Typical overpriced internet and telephone service. I used the free wireless in the McDonalds east of the hotel. Breakfast buffet was very overpriced but plenty of lunch and dinner at nearby chinatown. I liked lunch at Nine Dragons in chinatown. The shower was a MAJOR disappointment. Went from warm to […] hot to cold constantly. I could not stand in the water stream because I would get burned and frozen in the same 5 second period. I showered at 5 am, 6 am and 8 am and it did not matter when it was. I was on the 18th floor so maybe that was part of why. Other than that the place was great, however I will not likely stay there ever again due to the poor shower. Read more

Genuine Hotels.com guest review

A little run down , but good location and friendly staff

Genuine Hotels.com guest review

Location well suited to access to Central Station. Not able to open curtains as multistorey flats alongside too close!

Genuine Hotels.com guest review

Great location great service bathrooms are a little tired

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Have stayed here often and always come back. Friendly staff, good rooms. Staff were even more helpful this time after my booking had gotten lost in cyberspace somewhere. They fixed the problem with no hassle to me and I was settled in my room in no time. Thanks again!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location hotel, all the staff were super friendly, rooms were clean and comfortable. Chinatown and the markets were practically outside the door.The lobby was large with comfy couches so it was easy to wait for your friends. We would happily stay there again.

Genuine Hotels.com guest review

It was a really excellent hotel - and the only reason you wouldn't give it 5/5 is that it had a lift which was not to standard and it is not the most beautiful or luxurious accommodation on offer. All service, comfort and upkeep was first rate..

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel location is convenient with plenty of restaurants nearby. This is a 2/3-Star type of hotel with a very standard service to provide. I had stayed there 2 weeks, my room was opened twice by house-keeper without guest notice. I was awoke by terrific noises from big machining and maintenance upstairs for 3 consecutive mornings, the sound just went […] on over 3 hours from 7:30am. I called hotel operators and room services but failed to get any help every morning. I had to wait in the lobby for my friend as no way to stay in the room as too crazy noisy. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall stay was good. Only thing not happy with was the service at the reception. Have to wait a long time to be served. Took them 20 minutes before the porter could assist with my luggages.

Genuine Hotels.com guest review

Nice location near the Central station and short walk from Darling Harbour. Staff very helpful and personable. Room of good quality. Would stay again.

Genuine Expedia guest review

I couldn't believe this hotel is a 4 1/2 star rated! No WI-FI in the room! (only wired internet connection which is no use for iPad or smartphone) Even coffee shops and train stations have free WI-FI but my 4 1/2 star hotel. We paid for roll-away bed for extra person (3 adults in 2 double bed room plus a roll-away). We had 3 bath towels but only 2 […] hand towels and 2 face towels. Next day, we had 2 hand towels but no face towels. The following day, we had 2 face towels but no hand towels. No soap/shampoo/conditioner were refilled on the second day. Location is at the edge of China town area which some people may like, some may not. Walking distance to Central Station and bus stops. Read more

Genuine Expedia guest review

This hotel was not overly special, however it was clean, convenient and suited our needs.

Genuine Hotels.com guest review

Only the location near to Chinatown and Darling Harbour probably allow this hotel to charge the rates it does. Otherwise it is difficult to justify the cost for a mid-range hotel with a very small swimming pool and no view of Sydney Harbour Bridge on NYE. Our bathroom was in bad repair and towels were in a sorry condition. Room facilities and furnishings […] were average. The bed linen was good but the view straight into adjacent residential appartments wasn't. However, front of house staff were fantastic, Reception desk was efficient and effective, housekeeping addressed the mini-bar mix-up quickly. All staff were friendly and customer focussed. These people are the hotel's real asset but wouldn't be a strong enough draw for me to visit again. Read more

Genuine Expedia guest review

This hotel is more like 3 stars no more than that.

Genuine Expedia guest review

The official pictures are misleading - the hotel is very run down with worn out carpets and chipped paint, old interiors and bathrooms. Windows cannot be opened so room felt like it hadn't been aired the last 30 years. Room fit out impractical for working. Room service menu food ok but menu extremely limited after 10pm. Swimming pool a joke - it's really […] just a plunge pool. Difficult to enter with luggage as entrance is up a steep flight of stairs. Read more

Genuine Hotels.com guest review

Always a good stay. Good room and friendly staff.

Genuine Hotels.com guest review

This hotel needs a major revamp. Rooms are dated. Beds are old and uncomfortable. Bathroom needs to be renovated. Besides the location, close to Haymarket and Chinatown, Citigate or Novotel City Central as it is to be renamed, is not worth the money.

Genuine Hotels.com guest review

Good location, spacious room.Good buffet breakfast. Heating too high and could not be adjusted. Would prefer windows to open as too stuffy.

Genuine Expedia guest review

The staff were very friendly and very helpful with getting our luggage from the car to our room checking in and out! overall a really pleasant stay!

Genuine Expedia guest review

Firstly we were pleasantly surprised by parking, it is right next door, plenty of room for cars unlike most city carparks. The staff were all very very good, professional and friendly. Our room was clean and comfortable. We will stay there again.

Genuine Expedia guest review

bathtub not clean, room aircon too noisy

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good staff, very polite. Rooms could do with at least one sofa as they are of decent size.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great spot. Quiet. Proffessional staff. Exceptional rooms for the price.

Genuine Expedia guest review

a bit disappointed about the food quality.

Genuine Hotels.com guest review

A cheerful spot close to restaurants, Darling Harbour and theatres.

Genuine Hotels.com guest review

Good family hotel. Rooms clean and comfortable and parking is cheap compared to other cbd hotels. Also very close to darling harbour and other attractions.

Genuine Hotels.com guest review