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Conveniently near the airport in the heart of Haymarket, Novotel Sydney Central is close to Railway Square, Sydney Convention Centre, and Darling Harbour. Also nearby are Sydney Opera House and Circular Quay.
Novotel Sydney Central has an outdoor pool, a spa tub, and a 24-hour fitness facility. Public areas are equipped with wireless and wired high-speed Internet access (surcharges apply). Business amenities at this 4.5-star property include a business center, small meeting rooms, and secretarial services. Dining options at this luxury hotel include a restaurant, a coffee shop/café, and a bar/lounge. The staff can provide tour/ticket assistance, wedding services, and event catering. Additional amenities include multilingual staff, laundry facilities, and a garden. For a surcharge, guests have access to a roundtrip airport shuttle at scheduled times. This is a smoke-free property.
The 255 air-conditioned guestrooms at Novotel Sydney Central include minibars and safes. Pillow menus are available. For a surcharge, guests can use the in-room wireless and wired high-speed Internet access. Rooms are equipped with LCD TVs with cable channels and pay movies. All accommodations provide desks and direct-dial phones. Bathrooms offer hair dryers and complimentary toiletries. In-room refrigerators and coffee/tea makers are provided. Additional amenities include irons/ironing boards and clock radios. In addition, amenities available on request include extra towels/bedding and wake-up calls. Housekeeping is offered daily.
We have stayed in this Hotel on many occasions and keep going back. The Market is a 2 min walk so is Chinatown so there were many places to eat. The Monorail was also close by. The children loved the heated poolGenuine Expedia guest review
"Clean and comfortable but no free Wi-Fi"
Clean, fairly central hotel with a good restaurant attached. Like many large hotels in big, it's a bit soulless, but as it is designed primarily for business travellers, I don't really have a problem with that - the staff are friendly and helpful and it's clean, which is what matters most. Where this hotel falls down the most is its lack of free Wi-Fi. […] Given that so many people travel with smart phones and laptops it is unforgivable that this is not a service provided in this hotel. If McDonalds and Gloria Jeans can provide free Wi-FI, why can't an otherwise top class business hotel? Read moreGenuine Expedia guest review
"Always a good stay"
Have stayed here often and always come back. Friendly staff, good rooms. Staff were even more helpful this time after my booking had gotten lost in cyberspace somewhere. They fixed the problem with no hassle to me and I was settled in my room in no time. Thanks again!!Genuine Hotels.com guest review
this hotel is great location only about a 10 minute walk to darling harbour. paddys markets are a 2 minute walk from the hotel. we found the hotel great location and comfortable stay, staff were friendly. the only issue was that we could hear the night life from our room. the rooms were very spacious we had two 2 year old childern who had a lot of room […] to play and they had a bath for the kids which was a bonus. over all i would go back to stay there again. Read moreGenuine Expedia guest review
"Comfy and Central."
The hotel is very nice great gym and good to have access to a pool. It was about to undergo a refurbishment so some maintenance was being neglected though. Overall a pleasant stay.Genuine Expedia guest review
"Loved the location"
Great location hotel, all the staff were super friendly, rooms were clean and comfortable. Chinatown and the markets were practically outside the door.The lobby was large with comfy couches so it was easy to wait for your friends. We would happily stay there again.Genuine Hotels.com guest review
"Excellent inner city accommodation for all"
It was a really excellent hotel - and the only reason you wouldn't give it 5/5 is that it had a lift which was not to standard and it is not the most beautiful or luxurious accommodation on offer. All service, comfort and upkeep was first rate..Genuine Expedia guest review
"Good for short trip only"
Hotel location is convenient with plenty of restaurants nearby. This is a 2/3-Star type of hotel with a very standard service to provide. I had stayed there 2 weeks, my room was opened twice by house-keeper without guest notice. I was awoke by terrific noises from big machining and maintenance upstairs for 3 consecutive mornings, the sound just went […] on over 3 hours from 7:30am. I called hotel operators and room services but failed to get any help every morning. I had to wait in the lobby for my friend as no way to stay in the room as too crazy noisy. Read moreGenuine Hotels.com guest review
Overall stay was good. Only thing not happy with was the service at the reception. Have to wait a long time to be served. Took them 20 minutes before the porter could assist with my luggages.Genuine Hotels.com guest review
Nice location near the Central station and short walk from Darling Harbour. Staff very helpful and personable. Room of good quality. Would stay again.Genuine Expedia guest review
"Can't believe it's 4 1/2 star hotel?"
I couldn't believe this hotel is a 4 1/2 star rated! No WI-FI in the room! (only wired internet connection which is no use for iPad or smartphone) Even coffee shops and train stations have free WI-FI but my 4 1/2 star hotel. We paid for roll-away bed for extra person (3 adults in 2 double bed room plus a roll-away). We had 3 bath towels but only 2 […] hand towels and 2 face towels. Next day, we had 2 hand towels but no face towels. The following day, we had 2 face towels but no hand towels. No soap/shampoo/conditioner were refilled on the second day. Location is at the edge of China town area which some people may like, some may not. Walking distance to Central Station and bus stops. Read moreGenuine Expedia guest review
This hotel was not overly special, however it was clean, convenient and suited our needs.Genuine Hotels.com guest review
"Location = good, facilities = mediocre"
Only the location near to Chinatown and Darling Harbour probably allow this hotel to charge the rates it does. Otherwise it is difficult to justify the cost for a mid-range hotel with a very small swimming pool and no view of Sydney Harbour Bridge on NYE. Our bathroom was in bad repair and towels were in a sorry condition. Room facilities and furnishings […] were average. The bed linen was good but the view straight into adjacent residential appartments wasn't. However, front of house staff were fantastic, Reception desk was efficient and effective, housekeeping addressed the mini-bar mix-up quickly. All staff were friendly and customer focussed. These people are the hotel's real asset but wouldn't be a strong enough draw for me to visit again. Read moreGenuine Expedia guest review
"3 star hotel"
This hotel is more like 3 stars no more than that.Genuine Expedia guest review
"shabby building but nice staff"
The official pictures are misleading - the hotel is very run down with worn out carpets and chipped paint, old interiors and bathrooms. Windows cannot be opened so room felt like it hadn't been aired the last 30 years. Room fit out impractical for working. Room service menu food ok but menu extremely limited after 10pm. Swimming pool a joke - it's really […] just a plunge pool. Difficult to enter with luggage as entrance is up a steep flight of stairs. Read moreGenuine Hotels.com guest review
Always a good stay. Good room and friendly staff.Genuine Hotels.com guest review
"Good location but..."
This hotel needs a major revamp. Rooms are dated. Beds are old and uncomfortable. Bathroom needs to be renovated. Besides the location, close to Haymarket and Chinatown, Citigate or Novotel City Central as it is to be renamed, is not worth the money.Genuine Hotels.com guest review
"Citigate Central Sydney"
Good location, spacious room.Good buffet breakfast. Heating too high and could not be adjusted. Would prefer windows to open as too stuffy.Genuine Expedia guest review
"great if you just want a room inner city."
The staff were very friendly and very helpful with getting our luggage from the car to our room checking in and out! overall a really pleasant stay!Genuine Expedia guest review
Firstly we were pleasantly surprised by parking, it is right next door, plenty of room for cars unlike most city carparks. The staff were all very very good, professional and friendly. Our room was clean and comfortable. We will stay there again.Genuine Expedia guest review
"could be better"
bathtub not clean, room aircon too noisyGenuine Hotels.com guest review
Good staff, very polite. Rooms could do with at least one sofa as they are of decent size.Genuine Expedia guest review
Great spot. Quiet. Proffessional staff. Exceptional rooms for the price.Genuine Expedia guest review
a bit disappointed about the food quality.Genuine Hotels.com guest review
"Very Central near Central!"
A cheerful spot close to restaurants, Darling Harbour and theatres.Genuine Hotels.com guest review
"Great family hotel good location and cheap parking"
Good family hotel. Rooms clean and comfortable and parking is cheap compared to other cbd hotels. Also very close to darling harbour and other attractions.Genuine Hotels.com guest review
"A little Luxury"
This hotel is fabulous...close to bus, train, monorail and light rail and easily accessable from the airport. The rooms are spacious and modern with fridge and coffee making facilities. The staff are very friendly and helpful and the restaurant is great! A very pleasant place to stay in Sydney.Genuine Hotels.com guest review
In terms of comfort, cleanliness, quality of service etc, I would say Citigate is good. The room is pretty huge for a standard king but the toilet is rather too small I must say, slightly uncomfortable there. In terms of location, it's located in Chinatown - walking distance to Darling Harbour but too far from Circular Quay where the Opera House and […] Sydney Harbour Bridge are located. My disappointments are however unrelated to the small toilet or location but rather the Internet service. It's 2012, most people are with iPad or some other tablets hence Internet broadband is no longer useful. There isn't free wi-fi service at the lobby either. Last but not least, no late check-out is allowed. I've never been to a hotel that will charge me even for an our of late check-out. Read moreGenuine Hotels.com guest review
"Convenience of hotel location"
great locationGenuine Hotels.com guest review
"have stayed at this hotel whenever in sydney"
comfortable stay, location is great close to most entertaining events.hotel was clean and staff friendly. quick polite service and accommodating when checking in early.Genuine Expedia guest review
"Bathrooms need a really could scrub."
Over all the stay was great. It was the perfect location for the reasons we went to Sydney. The only thing that let the room down was the bathroom. It was only just of an OK standarded.The bath was dirty and really needed a good scrub. Lighting could be better: but this might show just how dirty it was. I think they could vaccum the edges & under the […] bench to pick up the dust. Use better mops that pick up the dust & dirt not just keep pushing it up againt the walls edges. Read moreGenuine Expedia guest review
"The Hotel City Gate Central Haymarket Sydney"
this Hotel offers a good range of accommodation at very reasonable prices. The hotel is situated close to China Town and is in an area very handy to a lot of places of interest to the tourist. An important detail is the free parking and breakfast offer that is currently available it certainly swayed me in making a decision in choosing this hotel.Genuine Hotels.com guest review
"Not that great an experience"
The room was dirty and looked like it need a revamp.Genuine Expedia guest review
"One night stay"
Great location for darling harbour and china town comfortable room very clean. Great for spending a weekend in the cityGenuine Hotels.com guest review
"city central Syd. N.S.W."
Staff and housekeeping were excellent. cost of internet was prohibitively excessive - $10 per hr. when nearby cafe's charge $1 per hr. The mini-bar was also grossly over-priced. There was insufficent storage space for clothes in our room; just one small closet and no drawers. Overall though the hotel and staff were fine.Genuine Hotels.com guest review
"Citigate - right in the centre of Chinatown"
This is ideally located a few minutes walk from Central Station, close to George Street for buses and has a taxi rank right outside. Parking is right next door and reasonably priced. Staff is always helpful and the bar area is comfortable as is the restaurant for breakfast. Paddy's Markets is close by and Asian restaurants abound. Sydney Entertainment […] Centre is walking distance as is the Light Rail to Darling Harbour. The hotel rooms are a good size and well set out. Ideal for an overnight or extended stay. I've stayed there many times now and will continue to do so. Read moreGenuine Hotels.com guest review
"Absolutely the first choice for hotel in Sydney"
we were on family vacation and were so lucky to have chosen this hotel after glancing through hundreds of hotels around sydney.. it is closed the Chinatown (which means food can never be a problem) and within walking distance to the Darling Harbour.. do take note that there is a night market in the Chinatown on every Friday night, so plan your trip […] accordingly if you dont want to miss that.. Read moreGenuine Hotels.com guest review
"Citigate Central Sydney"
Everything was fantastic except the buffet breakfast that was $25 and they had no food it was VERY disapointing!!! It took us just over an hour to eat as we were always waiting for food to come out and the lines where long!!!Genuine Hotels.com guest review
The Citigate Staff were very helpful & friendly, the location is central & convenient to many restaurants, the local market, & Darling Harbour - perfect for what I needed. Parking was right next door so no hassles there. The room was clean, comfortable & spacious it was everything we needed for our weekend in Sydney.Genuine Expedia guest review
"Not impressed. Big different between 4 1/2 and 5 star hotels in this case"
From the time you step in the lobby, i could tell there was a big different in that half a star between and 5 and this 4 1/2 hotel. The lobby stank like cigarette smoke, despite it being illegal to smoke indoors in NSW. The carpets in the room were disgusting and stained, the doorway to the bathroom had sharp bits coming out of the carpet and was on […] a slop, i tripped twice in a one nice stay. The bathroom sink was stained and had mould and so too did the shower. I will not be staying at this hotel, nor recommending anyone do. There are much better hotels within the area for the same, if not better price. Read moreGenuine Expedia guest review
"Citigate - close to Chinatown"
Excellent location if you want easy access to the Entertainment Centre, Market City or Chinatown. 15mins walk from Darling Harbour and 20-25mins walk to Pitt St Mall. Room was a little dated but comfortable and with some harbour views even from 10th floor. Bathroom too getting old and shower was not very good. Staff were generally friendly and helpful. […] All in all, if location at the southern end of Sydney CBD suits, this is a great hotel. Read moreGenuine Hotels.com guest review
"Citigate Central Sydney - not what you may expect"
The hotel is close to China town and Paddy's markets but its bit of a walk to Darling Harbour. The room doesn't look too bad but the bathroom is a major let down. It will do for someone only wanting to stay one night.Genuine Hotels.com guest review
"Everything went great"
You can comfortably stay at this hotel, though do not do so because of the swimming pool. The swimming pool smells like cigarettes.Genuine Hotels.com guest review
gooooodGenuine Hotels.com guest review
"Bon rapport qualité/prix"
Bien dans l'ensemble.. Petit problème au début.. Réservation non enregistrée.. On a du changer de chambre car il y avait un problème de salle de bains.. Travaux dans les couloirs à notre étage.. Mais sinon chambre propre et personnel très attentif et serviable.Genuine Hotels.com guest review
每天的清潔，有時留下換了的床單在地，有時給少了浴巾或面巾、有時又多給了用品。另外，房間內所給的欂裝衣需要收費(須已有標籤說明收費)，但把那支樽裝衣和mini Bar分開擺放，誤以為象其他酒店一樣不用收費。....Genuine Hotels.com guest review
Three days in there. I had a good experience.Very kind service people. Close to George St. The only problem was that wifi is not included.Genuine Hotels.com guest review
房間佈置有點太簡單Genuine Hotels.com guest review
Proche de la gare mais situe dans une petite impasse sans nuisance auditive. Hotel tres agreable avec piscine sur le toit et personnel toujours a notre serviceGenuine Hotels.com guest review
wifiは有料。 部屋は十分きれいだしシャワーの水ので具合も良い。 ジャグジーやプールも小さいのがホテルにあるので水着を持っていくべき。 立地条件は女性の足で重い荷物を持って歩いて駅から10分。ちょっと外れたとこにあるのではじめは迷うかも。 スタッフはすごく親切だし、荷物もチェックイン前後でいくらでも預かってくれる。 チェックインは、部屋が準備できていれば時間関係なしにはいれる。Genuine Hotels.com guest review
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