excellentGenuine Hotels.com guest review
We really enjoyed out room. It was much larger than I had expected. It was clean although you could see it needs some updating. We weren't able to open the door to the balcony without considerable effort and then it was really hard to close. The bathroom had some peeling paint. It wasn't enough to bother us, but we did notice. The hotel was really beautiful. […] Housekeeping was ok, they forgot to leave towels once and didn't leave any more bottles of water (a perk when you have their rewards card) but it was fine. We stayed for 8 nights and have only one complaint. The elevators!! They are not adequate and one was out of service fr awhile too. We used the service elevator with employees occasionally because it took so long. I would absolutely stay here again! In fat, I ilked Omni Hotels so much, I'm booking them for San Diego now. Read moreGenuine Expedia guest review
Not worth the price. It doesn't provide you with any perks like other counterparts.Genuine Expedia guest review
Response by Omni Shoreham Hotel Thank you for your feedback. Our Select Guest program is a great way to add value to your stay at our hotel and we would encourage you to look into it if you consider staying with us again in the future.
amazing hotelGenuine Hotels.com guest review
My family enjoyed a nice two-night stay. My only concern was that the hotel did not seem to know that there were three of us when I checked in. (The information was clear on my Expedia reservation, however.) Cookies and milk on the first night were a great touch, and my child enjoyed the pool, which is very nice indeed.Genuine Expedia guest review
It was a great stay I will stay there every time I visit DC !!!Genuine Hotels.com guest review
"Very satisfied with the Omni"
From the very impressive lobby to the very comfortable room we were irised with the Omni and will likely stay there again. Only qualm would be with the charge for parking which was a bit steep. Many booed restaurants in the area and very easy access to the Metro.Genuine Hotels.com guest review
"Great hotel, terrible parking."
Hotel itself is very nice. Room was very nice for the price. Staff was very courteous and professional. The parking situation, however, was very disappointing. As a paying guest, I assumed parking was free. Not so. The hotel offers no parking, instead forcing you to valet your vehicle for $41 a night. To me, this is a very underhanded way to increase […] revenue, and should have been included in the hotel price. Read moreGenuine Expedia guest review
Response by Omni Shoreham Hotel We are disappointed to read that you felt as if you were caught off guard by the parking options at our hotel. As with most major cities, parking is in limited supply in the DC area but we do our best to maintain competitive rates with other area hotels. We've also done our best to make sure that our parking rates are clearly laid out on Expedia and all other sites and truly regret that it was not better communicated to you prior to your arrival. We will review our information again to make sure that these fees are clearly laid out. We are delighted that you otherwise enjoyed your stay and hope you will stay with us again soon.
"My best vacation I have had in my life"
It was an excellet idea to spend three nights there. I will remember it all my life. I think i was very happy to be in a marvellous place.Genuine Expedia guest review
We were there for one night only. Lots of restaurants and zoo nearby.Genuine Expedia guest review
The staff was very friendly and helpful. The hotel was beautiful and well kept. I will be going back.Genuine Hotels.com guest review
Families getting together and renewed pride in our Nation's Capital was enhanced more with our hotel stay. We have always stayed in this hotel, for parents weekend visits, then check on kids visit, then graduations...and post graduations, and have never been disappointed. Hotel is very conveniently located , lots of restaurants nearby, and the Metro […] , the Connector and the Metro bus will take you anywhere in the city and to Regan Airport!! Love the 'history' of the hotel, although the rooms, keeping with the 'decor' of the hotel, to some, might feel outdated and old, but we love it. Big room although bathroom might be a little tiny without much counter space, but manageable. Staff: friendly and professional. Husband needed to keep medication cool and STEVEN, Reception, had a college size fridge sent to our room, which he allocated prior to our checking in, so that when we checked in very late on April 15, the room was assigned and was ready with the fridge up and running, ready for use!! Could not have asked for more!!! Thank you Steven! It will and hopefully be our hotel choice the next time we visit our Nation's Capital.....IF the rates continue to be affordable! Read moreGenuine Hotels.com guest review
"classy and offordable"
I had very nice stay at the hotel, its a bit away from downtown, but in nice nieghbourhood.Genuine Expedia guest review
Everything was great with our stay from the moment we checked in til the moment we checked out. I believe her name was Emily who checked us in, she was gracious and professional, and even gave my youngest daughter a little kids package with books, crayons, etc. The staff was all very friendly, the room was huge, the neighborhood was nice too. Its a […] bit on the outskirts but the Metro is right across the street and just a few stops to the mall. The history of the hotel is amazing and in great shape for such an old hotel. The vallet was great too! Would definitely recommend and definitely stay there again next time im in DC. Read moreGenuine Hotels.com guest review
"Nice hotel close to National Zoo"
Check-in, Check out, valet done with ease. Hotel is beautiful, has an old vibe being that it was built a long time ago but still manages to keep up with today's technology and looks very luxurious. If I had the opportunity to stay again, I would.Genuine Expedia guest review
Good location for going to georgetown and Adams morgan. Right in the heart of the cityGenuine Hotels.com guest review
Very nice Hotel. The staff are some of the nicest folks in DC. Can't say enough good things about them. The walls are a little thin, so you do hear noise from the hallway. Room was very clean and spacious, bathroom was on the small side, but very nice and clean. I do recommend staying on the 1st floor as waiting on the elevator was very time consum […] ing. Read moreGenuine Hotels.com guest review
"We love this hotel"
Not the most beautiful building in DC. It's looks a little like a hospital on the exterior. The interior is another story. The beautiful lobby bustles with business folk and families. The staff is discretely distant until they're needed. Our room this trip was a little dated (in particular the bathroom) though my wife loved the extra long bathtub. The […] restaurant is excellent and as good or better than 99% of what DC has to offer. The bed was wonderful. The location is perfect for business or families with a 60 second walk to the Metro. It's right next to Rock Creek Park and near Dupont Circle. Love this hotel Read moreGenuine Hotels.com guest review
My stay was pleasant and the rooms were spacious and clean. The overall appearance of the hotel is nice and the staff was courteous. My only complaint would be the long wait to check in.Genuine Hotels.com guest review
"Great bargain on Easter weekend"
Great location near the Red Line Metro. Signing up for gold membership provided free internet. Parked off site using Parking Panda to locate as the hotel charge was over $40 a day.Genuine Expedia guest review
"Close to the metro"
We had a wonderful stay! It was close to the metro and some great restaurants. We would go back when we go to DC againGenuine Expedia guest review
Large hotel. Great for families. Close to metro station connecting directly to National Mall. National Zoo is just a short walk from the hotel. Nice, heated outdoor pool.Genuine Expedia guest review
Valet parking personnel were amazing as well as doormen. Landscaping was beautiful. Scented lobby area was pleasing. Our room safe broke late one night and two repair men came up soon after we called for service and fixed it. Bathroom was very clean. However, the shower liner is way too long so it gets stuck to bathtub floor collecting soup. Should […] be shorter. Toiletries provided were wonderful. Hotel is hallways, shops, lobby, bar area, terraces, are all very welcoming, cozy and inviting. Loved it!! Read moreGenuine Hotels.com guest review
"Beautiful and grand hotel"
Had a great weekend, hotel was very conveniently located and absolutely beautiful. Our room was nothing special, but we didn't spend much time there. Older room that needed more outlets.Genuine Hotels.com guest review
"Clean and comfortable"
The bed was really comfortable and the room was attractive. It is always nice when there are shampoos and other toiletries in the room. The hotel was in a good location for sight seeing. For people who enjoy walking we were able to walk to the White House easily. The staff was very friendly and nice.Genuine Hotels.com guest review
"Excellent location and hotel"
Our stay there was very convinient and we enjoyed the hotel. Metro is one block away and restaurants as well. Near Zoo. Parking very expensive $42 a night!Genuine Hotels.com guest review
"Great family resort for a DC vacation"
We stayed 8 nights - Mom, Dad and four kids. Room was larger, staff was really helpful, great location. Will come back again.Genuine Hotels.com guest review
For the price it was a no brainer! It was worth more. This is a luxury hotel. I'll be back.Genuine Hotels.com guest review
"Best location in DC"
Lovely hotel, large rooms, a block from Metro , great service and reasonable rates; stay here monthly for businessGenuine Hotels.com guest review
Our stay was great at the Omni. We got into town earlier and they let us check in early and were very accommodating. The parking is expensive and there are no vending machines in the hotel but other than that everything was excellent. The room was comfortable and clean and close to the Metro! We would definitely stay there again for another visit to […] DC Read moreGenuine Expedia guest review
"Great hotel in a great location"
We stayed at the Omni Shoreham for 3 nights. It was great! It's very close to the Woodley Park Metro station so it was very convenient and easy to get to. There are tons of great restaurants nearby, both local eateries and national chains so there are options for all appetites. The hotel was clean, the staff was great, and we got a very reasonable […] rate. Read moreGenuine Expedia guest review
"Great location, OK accommodations"
It appears that this is a steal of a deal to get a 4-star hotel for a really great price, but the Omni has an "annex' hotel that is really 2-star that they sell these deals from. So the accommodations don't really match the list they provide. For example, no refrigerator, which we had depended on since we were continuing our travels the next day. However, […] the service was excellent, and I would highly recommend signing up for the Omni Select Guest reward program first, as it gives you complimentary wi-fi and morning beverage service. They even brought our kids cookies for bedtime snack! Overall, great service but OK accommodations. Read moreGenuine Hotels.com guest review
Stay was great, hotel was great, around the corner from the Metro. Will stay againGenuine Hotels.com guest review
"Grandiose, opulent hotel with large rooms"
Having stayed there before myself on two occasions, I recommended this hotel to my boss and booked two rooms for him there. He and his guest were very taken with this hotel and considered it an excellent recommendation ! Price obtained from Expedia was unbeatable.Genuine Expedia guest review
Stayed three nights with family on vacation. Could not ask for more, great staff , location, close to Metro, minutes to DC attractions. Beautiful neighborhood that I had never been to before, change of pace from downtown, quiet. Walking distance to Zoo and many restaurants. We would highly recommend the Omni. Much history....great stay!Genuine Hotels.com guest review
"convenient to sights, comfortable"
It was pleasant and I will definitely stay there again.Genuine Hotels.com guest review
"We always stay at the Omni"
This hotels is great, the location, the service and the staff. Everytime I stay in Washington, DC I always stay here. The location is so close to the metro station which allows for quick and easy access to the city. The hotel is clean and the staff is great. The only thing I would suggest is lowering the price to park your car! $35 + tax per night is […] crazy! I would take the train next time... the price I paid for parking I could have stayed an extra night! Read moreGenuine Hotels.com guest review
"Convenient location nice area"
We were on a family trip to look at colleges and the Omni fit our budget and needs. Metro is just around the corner, as are many affordable restaurants and CVS. Room was spacious and beds and pillows were a dream! Hotel is older, but elegant. Pets allowed is a plus. Minor problem with mini cooler in room, which was fixed in minutes, but having it allowed […] us to save $ on breakfast. Elevators are small and therefore slow at peak times, but they get the job done. Elegant lobby, great pool and super staff! Valet parking is high (although not for Washington apparently), but the service is excellent. Daily charge for internet can be avoided by joining Omni travelers club. Read moreGenuine Hotels.com guest review
We loved this hotel. Had a great stay in a comfortable, large room. The only issue was the response time of hotel staff because it is such a large hotel.Genuine Expedia guest review
"Great stay, sweet deal from Hotels.com"
We took advantage of a good rate (under 100) on Hotels.com, would have had a second floor smaller room, but we asked to be closer to friends and they gave us a bigger room on the fourth. This is a classic dc hotel. Dark wood bar, beautiful chandeliers, breakfast buffet. Its ultra close to metro, some restaurants, but Adams-Morgan area is close with […] even more. Zoo is a short walk and we also walked to national cathedral, no problem. They surprised us with a cake and song when we mentioned it was our kids b'day. Shower is outstanding, and outdoor pool was open in April! Read moreGenuine Hotels.com guest review
"GREAT STAY IN D.C.!"
Great hotel a little far out of downtown area but super close to the metro so very easy to access the city! Highly recommended!Genuine Expedia guest review
Very happy with our stay, every staff member we came into contact with was wonderful. The rooms were very comfortable.Genuine Expedia guest review
"Nice hotel close to zoo & other attractions."
Hotel staff was nice & friendly. Hotel was close to the zoo & the other attractions.Genuine Expedia guest review
"Excellent service. Highly recommended."
Overall experience was excellent. Parking was a pit pricey but I guess for the location that should be expected.Genuine Expedia guest review
We stayed with our family and had a great time, pool was a big hit!Genuine Hotels.com guest review
Arrived to find out the only rooms with 2 double beds are not in the main hotel. They are in what appears to be a motel out behind the main hotel. The room temp was set on 66 but the room remained at 72. The motel is connected the main hotel via a very long hallway and stairs requiring you to summon a bell captain to get your luggage to the front door […] where you must then pay another person to get your car after paying 42.00 per day to keep your car at the hotel. When we arrived we had to tip 3 people before getting into our room. The location of the motel was easy to access the MTA. I can only assume by putting the double bed rooms in the motel they then keep family's with kids out of their hotel. Read moreGenuine Expedia guest review
Response by Omni Shoreham Hotel We appreciate your feedback and regret to read that you were not happy with the location of your room. It is true that our rooms with two double beds are located in the Parkview section but we also have rooms with two queen beds that are in the main building. Please accept our sincerest apologies that this was not given to you as an option. The Parkview section that you stayed in is a preference for some because of its quiet location overlooking Rock Creek Park but we do understand your frustrations. If you consider a future stay with us, please let us know that you prefer to be in the main building and we will do our best to accommodate your request.
"Nice hotel close to dining and subway"
Nice hotel pretty grounds older hotel but remodeledGenuine Expedia guest review
"Great hotel in Washington"
Beautiful hotel, friendly staff, delicious breakfast buffet, lovely main entrance, comfortable room, close to subway station and delicious restarurants.Genuine Expedia guest review
Beautiful old hotel in a very walkable neighborhood away from the hustle and bustle of downtownGenuine Hotels.com guest review
"Beautiful hotel, needs customer service training."
Beautiful hotel, very clean, nice amenities. Many employees and staff could use a refresher course in customer service. Basic requests (ie new towels when housekeeping took ours but forgot to replace them) took more than an hour, or were ignored. Concierge desk staffed by people with attitude. And crappy slow Wifi for $12 a day? Come on, this is 20 […] 14. Read moreGenuine Expedia guest review
Response by Omni Shoreham Hotel Thank you for sharing your comments and please accept our apologies that your stay didn't reflect the superior level of customer service that we strive to provide all guests. We will share your feedback with our management team so that can reiterate the importance of great customer service. If you do return to DC, we hope you will give us a second opportunity to provide you with a stay that exceeds your expectations.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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