All hotels in Berlin, Germany
1 room, 2 adults
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4.3 / 5Excellent

Score breakdown (from 1,035 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.5
  • Comfort
    4.1
  • Condition
    4.1
  • Neighborhood
    4.7
2.0 / 5Fair
There was a bad smell from the pipes on the bathroom and the bottle of shower gel was used with the seal broken.
Genuine Venere guest review
Other trip Apr 18, 2014
A Traveler
US
3.0 / 5Good
"Former glory"
Staff. Location. Common area cannot be beat. The room are seriously dated by two decades.
Genuine Hotels.com guest review
1 night business trip Apr 6, 2014
A Traveler
US
2.0 / 5Fair
"Absolutely NOT worth the stay - check out others"
This hotel looks like its about ready for retirement, with the exception of the lobby. Also, they charge for literally everything additional. Do you want Internet? They'll charge you by the hour or give you a 20K connection free for 15 minutes - yes I did say 20k. Remember Dialup? Park your car will cost you $30. A breakfast crossaint and cup of coffee for two will cost you $45 euro, I was expecting them to charge me for breathable air in our room. Rooms are TINY - even by Euro Standards, VERY outdated, damaged, walls have damage, furniture is all dinged up and scratches, Trash can looked like it was brought back from the War surplus....Simply put - a budget hotel would be nicer and let costly. Avoid this place at all costs.
Genuine Hotels.com guest review
3 night trip Mar 7, 2014
Scott
US
1.0 / 5Poor
"Hotel overrated, but the area is nice"
Basically the price is for the name combined with location. We had a standard room, it was clean but cold with no heating control device. Old radiator and heating was turned off. Internet and breakfast are an extra 73 euros/day... and you get limited 2 devices per room. Only one bar of soap, no cream or conditioner only minimal toiletteries. Bathroom was cold and no complementary slippers. One day we received under the door a paper saying that our room smelled of smoke and that we would be liable to pay 100 Euros. Despite being anti smoking! For the price paid, i wouldn't stay there again.
Genuine Expedia guest review
Other trip Mar 18, 2014
HK
US
5.0 / 5Outstanding
"business"
wonderfull ! enjoyed very much.liked it very much-location can not be better and staff is friendly and efficient
Genuine Expedia guest review
Other trip Jan 28, 2014
David
US
3.0 / 5Good
"Nothing so special"
Hotel was gorgeous but room was so tiny.
Genuine Hotels.com guest review
1 night family trip Dec 31, 2013
Yoshi
US
5.0 / 5Outstanding
"Very pleasant stay!"
Convenient, good service and clean & comfortable rooms.
Genuine Hotels.com guest review
3 night business trip Nov 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Check-in Personnel"
The people at the front desk were exceptional. They made sure we had a room that was suitable for all three of us. The breakfast was very nice and was "all you could eat buffet". Our room was spacious and clean.
Genuine Hotels.com guest review
1 night trip with friends Sep 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice hotel on Kudam in Berlin."
Very good for shopping. God rate price/quality. Heart of rhe city. Excellent swimming pool.
Genuine Expedia guest review
Other trip Oct 10, 2013
Vasyl
US
5.0 / 5Outstanding
"Very good"
3 days, nice city, museums, green and flat, close airport, needs a little bit spirit...
Genuine Expedia guest review
Other trip Oct 2, 2013
A Traveler
US
4.0 / 5Excellent
very good--close to historic sites, shopping
Genuine Hotels.com guest review
3 night family trip Aug 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Very comfortable hotel."
After being in 4 cities/hotels across Europe, this hotel was the nicest. They treated us like we were the most important guests in the hotel. Service was excellent, the rooms were spacious and beautifully furnished at an affordable price. I would definitely recommend this hotel.
Genuine Expedia guest review
Other trip Aug 10, 2013
Sally
US
4.0 / 5Excellent
"Airconditioning unit"
Airconditioning unit of room should be much stronger. Steam room was not working. Very small gym (mini gym).
Genuine Hotels.com guest review
4 night trip Jul 28, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel, good location, okay spa"
The hotel is really nice and staff is great! Our room was very large and spacious and had air condition, unlike most other German hotels. The location is good and right next to many restaurants and shopping areas, but a little far walking distance from the tourist sites. However, the hotel is right next to the u-bahn so it's easy to get around with berlin's great public transportation. For a 5 star hotel, the spa is not that nice and needs updating. Overall, really nice place to stay if u get a nice deal.
Genuine Hotels.com guest review
1 night romance trip Jul 25, 2013
Jamal
US
4.0 / 5Excellent
"A very decent stay"
I was in Berlin for a conference at the ICC. The hotel was located a 10 euro cab drive away, and it would have been possible to take the subway, but I never did. The staff was very friendly, efficient, and knowledgeable, especially at the front desk. The room was efficient and cozy ... very well designed ... very comfortable bedding, and plenty of wall outlets. TV was good and included stations in many languages, though english language offerings were nearly all news and business. Bathroom was clean, elegant, and in good repair, though there was a sulfur smell coming from the floor drain. Depending on price, I would definitely stay there again, and will get to decide this in a few months. I give this four out of five stars.
Genuine Hotels.com guest review
5 night trip Jul 18, 2013
Barry
US
5.0 / 5Outstanding
"Great staff,super location"
Staff was extremely helpful with organizing our interests in the various Berlin attractions. Restaurant suggestions were outstanding as well.
Genuine Hotels.com guest review
1 night family trip Jun 27, 2013
ZZZ
US
4.0 / 5Excellent
"Great choice"
Good service and nice hotel in a great location. Rooms a bit small. Not sure if we actually had the superior room that we booked.
Genuine Hotels.com guest review
2 night trip Jul 9, 2013
sil
US
4.0 / 5Excellent
"Old Berlin location with great services"
A grand dame hotel if a bit tired but with all the bells & whistles, very well serviced continental hospitality. Old Berlin neighborhood off Ku-dam has become fantastic over last twenty years with chic galleries and variety of cultural gems like the Literaturhaus offering great brunch in a gorgeous garden setting
Genuine Hotels.com guest review
4 night trip Jul 4, 2013
A Traveler
US
1.0 / 5Poor
"Bad experience"
Not a recommended hotel. Old facility, small rooms with a a very slow wifi, charged by device. Really bad choice.
Genuine Hotels.com guest review
3 night trip Jun 27, 2013
A Traveler
US
5.0 / 5Outstanding
"Great staff, small room"
Well located in the Ku-dam shopping area and close to the Zoo stop on the Berlin S-Bahn system, the Kempinski Hotel Bristol is very pleasant. Ample lobby, great restaurant, wonderful bar and esceeddingly helpful and pleasant staff, the only drawback is the actual room. Samll, and with dated furnishings, the room did not seem like the 5 stars the hotel possesses. The bathroom was a bit dark (rather hard to shave) and had an oder of mildew. Otherwise the room was clean and had everything one needed, just hard to maneuver in ther limited space. The wifi service was sppedy but expensive and a second device was an additional charge (which seems foolish in these techy times). Having just stayed at another Kempinski hotel in Germany that was truly incredible, this one was a bit of a let down. Not sure I would stay here again - but otherwise like the Kempinski chain.
Genuine Hotels.com guest review
1 night trip Jun 26, 2013
Gregg
US
5.0 / 5Outstanding
"Excellent classic hotel"
Could not be better. Excellent front-desk people. Good location. Classic.
Genuine Hotels.com guest review
4 night trip Jun 17, 2013
Skip
US
5.0 / 5Outstanding
"excellent hotel in perfect location"
frienldy staff, clean rooms, good food, excellent but expensive breakfast buttet, perfect location on Ku'damm
Genuine Hotels.com guest review
2 night business trip Jun 18, 2013
A Traveler
US
4.0 / 5Excellent
"Nice stay"
Hotel was nice and centrally located. Check in went well and our rooms were nice. TV is OLD and had problems "warming up". Seriously. Pool staff were very nice. Main issue was with restaurant staff. Hostesses were quite rude when we said we didn't want the 25 Euro buffet breakfast and just ala carte which was on the menu they gave us (twice this happened). They wanted to seat us in the cafe area even though the restaurant was less than 1/4 full. I didn't want a 24" round table for 4 for breakfast, just not acceptable in that type of hotel. Was finally able to get pleasant wait staff to assist us both times. Restaurant hostesses need a lesson in customer service.
Genuine Hotels.com guest review
3 night family trip Jun 15, 2013
Ingrid
US
5.0 / 5Outstanding
"Great place"
I will be back
Genuine Hotels.com guest review
1 night trip Jun 17, 2013
A Traveler
US
5.0 / 5Outstanding
"An Excellent Hotel at an Excellent Location"
I choose this hotel for it's location and boy was it great. Located almost at the center of Berlin it's at practical walking distance from several key locations, e.g. Zoo/Aquarium, Erotik Museum, etc. The fact that it's right on the Kurfurstendamm street means you have access to all the best restaurants and shopping places. So I can definitely say that I would recommend this place to anybody who wants to go to Berlin. Don't worry if you don't speak German since all the staff where fluent in English.
Genuine Hotels.com guest review
7 night trip Jun 10, 2013
A Traveler
US
4.0 / 5Excellent
"Ideal Location"
The Kempinski Bristol has a perfect location for subway and buses to get to all major tour sights in Berlin. Located on the Ku'damm, it is in walking distance to designer boutiques and local shops. It's cafe terrace is perfect for people watching. Our only disappointment was the room which was filled with too much furniture for the size. Too tired from a long train ride, we didn't bother to ask to change. Staff was professional and willing to assist with a smile.
Genuine Hotels.com guest review
1 night family trip Jun 2, 2013
T. Smilow
US
5.0 / 5Outstanding
"Perfect central location, and a great staff!"
Outstanding on Ku Damm. U Bahn right next to hotel. Bus 109 from Tegel Airport stops next to hotel at Uhlandstrasse and Ku Damm. 5 minute walk to Savigny square with a ton of cafes and S Bahn. Ka De We department store only 10 minutes walk away or two stops on the U Bahn. Staff was extremely helpful, and ever so courteous.
Genuine Expedia guest review
Other trip Jun 7, 2013
Rob
US
5.0 / 5Outstanding
"Great shopping district"
Concierge was a great help in finding ways to discover Berlin. We would definitely come back.
Genuine Hotels.com guest review
2 night family trip May 27, 2013
Gail
US
5.0 / 5Outstanding
"in praise of the Kempinsky"
I've been a guest at the Kempinsky regularly for many years and hope to be able to continue for many years to come. I feel comfortable there and like the way hotel guests are treated. Furthermore, the location of the hotel is close to many sights one needs or wants tro see.
Genuine Hotels.com guest review
7 night trip May 16, 2013
Marion House
US
5.0 / 5Outstanding
"Great upscale hotel"
The hotel was very comfortable. We had a junior suite. Small beds so if you like big beds, don't stay here.
Genuine Expedia guest review
Other trip May 26, 2013
A Traveler
US
5.0 / 5Outstanding
"berlin excursion"
great hotel. Unfortunately sauna/steam room out of service duting our stay
Genuine Hotels.com guest review
4 night trip May 14, 2013
A Traveler
US
5.0 / 5Outstanding
"Outstanding service"
While the hotel itself may be aging (the complaints about the TVs are spot on), the service is still absolutely outstanding. The entire staff made us feel extremely welcome at all times, and really went out of their way to ensure that everything was to our liking. The location of the hotel is also tough to beat, with lots of things nearby and easy transit connections to wherever you might want to go in Berlin.
Genuine Expedia guest review
Other trip Apr 9, 2013
EL
US
5.0 / 5Outstanding
"Best service!!!!!!!"
We came to Belin for BIT tourism fair. The hotel stuff were very welcoming. we got a very nice welcome cocktail in the Pub, the atmosphere was amazing. the stuff are very kind and helpful.
Genuine Expedia guest review
Other trip Mar 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Pleasent supprise"
Staff , location , room comfort, helpfulness all great. Only note if your breakfast isn't included,the price is frightening! Just watch this !
Genuine Expedia guest review
Other trip Feb 28, 2013
Mac from La.
US
5.0 / 5Outstanding
"Great Hotel on Ku'damm"
Excellent staff. They are very friendly .They were very accommodating during my travel with my kids . The location is excellent My daughters enjoyed the pool and the sauna as well
Genuine Expedia guest review
Other trip Feb 20, 2013
A Traveler
US
5.0 / 5Outstanding
"berlin in winter"
excellent all around
Genuine Hotels.com guest review
1 night trip Jan 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Berlin winter trip"
Great value.Staff very attentive.Very central location with many cafes and restaurants,frequented by locals,nearby.Would definitely return,again.Very clean, amenities a spa with pool and sauna
Genuine Hotels.com guest review
3 night trip Jan 19, 2013
A Traveler
US
4.0 / 5Excellent
"Good Hotel"
Great location. Great bar downstairs. Great service...TV is completely outdated which is strange for this type of hotel.
Genuine Expedia guest review
Other trip Jan 8, 2013
A Traveler
US
3.0 / 5Good
"Please refurbish!!!"
Great location! Great staff!! But in dire need of a makeover. Everything was great except condition of room. Carpet old. Furniture older. Beds uncomfortable. If those things can be overlooked then book it.
Genuine Hotels.com guest review
5 night family trip Dec 27, 2012
Jim
US
5.0 / 5Outstanding
"Exquisite accommodations!"
The rooms are small and older but very clean and comfortable. The staff is excellent and went overboard in trying to help. The location can't be beat. Close to shopping, restaurants, high end retail, and across the street from the very efficient Berlin underground train. The restaurant and amenities at the hotel are excellent also. We travel extensively and will definitely stay here on return visits to Berlin! Can't be beat. Unbeknownst to us, we were in Berlin during the Marathon. All streets and above ground transportation were closed. We were fortunate to be proximate to the underground as the city of Berlin is quite expansive.
Genuine Expedia guest review
Other trip Nov 27, 2012
Mary
US
5.0 / 5Outstanding
"Perfect hotel for the business traveler."
This is truly a 5 star hotel. It has everything a business travelers should expect in a high end hotel. It's a bit far from the tourist locations in Berlin, but conveniently located by public transportation (subway across the street) and taxis can be easily had right in front of the hotel. I was here for a conference held at the hotel and they easily met all of our needs, including a hosted dinner one night.
Genuine Expedia guest review
Other trip Nov 10, 2012
Ben
US
5.0 / 5Outstanding
I love this hotel. It was very clean and I would definately stay again.
Genuine Hotels.com guest review
3 night trip Oct 16, 2012
Sara
US
3.0 / 5Good
"It was really nice...in 1977"
Room was quite dated. Close to subway and restaurants. As a tourist, I would rather stay in East Berlin.
Genuine Expedia guest review
Other trip Oct 28, 2012
John
US
4.0 / 5Excellent
"Nice stay in Berlin"
Liked the hotel a lot. Needs some updating but overall a very good experience. The staff were very sincere in their efforts. I would stay there again.
Genuine Hotels.com guest review
3 night trip Oct 18, 2012
A Traveler
US
5.0 / 5Outstanding
"very good location for everything"
I had 5 wonderful nights there.I like the lagage room which lets me room as clear as at home.
Genuine Hotels.com guest review
5 night business trip Oct 7, 2012
LI
US
5.0 / 5Outstanding
"Location is perfect"
It's an unforgettable experience. Location of this hotel is perfect, perfect and just perfect. Classic hotel, very nice and very good personnel. Will stay here next time in Berlin for sure.
Genuine Hotels.com guest review
4 night trip Oct 8, 2012
A Traveler
US
4.0 / 5Excellent
"Would have given five stars if not for Jesus."
The Hotel Kempinski was overall a very pleasant experience. It does seem that the night staff, does not know what the day staff does. In the evening when checking for a taxi for our ride to the airport, we were told there would be taxis there. In the more, we were told they would have to call one for us. In the evening, asked Jesus to book an additional night for us in the future. We informed us the hotel was "basically" full...so many important people coming. When we said we didon't care about the important people, we only wanted one room, we were told there were none. When asked about another hotel, we were told we could stay at the Holiday Inn by the airport. We proceeded to book our room at the Kempinski on their computer. Apparently Jesus was too busy to do this. The hotel restaurants are extremely disappointing. Many very nice restaurants abound a few steps from the hotel, The Petrocelli and the Turtle were our favorites.
Genuine Expedia guest review
Other trip Oct 5, 2012
mary
US
4.0 / 5Excellent
"Bristol kempinski"
i stayed in the classic room ,very small ,very old TV 19inch the room had 2 double beds no king size or queen size bed too price for what you get very expensive internet charges 6 euro for 1 hour 19.99 euro or 24 hours i was disappointed from the my i got great location
Genuine Expedia guest review
Other trip Oct 2, 2012
A Traveler
US
3.0 / 5Good
"Disappointed."
Needs renovation. Bathroom smelled like an open sewer. Very surprised, as I've stayed at in other Kempenski hotels & loved it.
Genuine Expedia guest review
Other trip Aug 28, 2012
Dean
US
5.0 / 5Outstanding
Excellent hotel, beautiful location, excellent staff.
Genuine Venere guest review
Other trip Aug 19, 2012
A Traveler
US
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