All hotels in Atlanta, Georgia, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here181 Peachtree St NE, Atlanta, GA, 30303, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 707 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.7
  • Comfort
    4.6
  • Condition
    4.6
  • Neighborhood
    4.4
5.0 / 5Outstanding
"Great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was awesome! Very attentive staff, from the valets to the service staff.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Service is their Forte'"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The Ritz Carlton Excelled in customer service. They Effort showed to serve my every request with a smile.
Genuine Expedia guest review
Other trip Mar 23, 2015
Ron
US
3.0 / 5Good
"Nice Hotel but not for the price"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
When paying a large rate a night for a hotel you don't expect to see holes in your sheets or the seams of the carpet. You also expect your OJ and drinks in the fridge to be cold, your coffee hot and your salmon fresh.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful comfortable and good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great time with family great drinks delicious food and excellent service.
Genuine Expedia guest review
Other trip Mar 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Great downtown hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I brought my two middle school daughters to Atlanta for a girls weekend. Great location. Walking distance to all the sites. On the first night at bed time, we realized the room next door was a group of woman on a bachelorette weekend. Lots of talking, laughing and music that we could easily hear. The hotel staff was lovely. They quickly packed us up and had us moved to a very quiet room within 15 minutes. The staff called and checked on us twice to make sure we were happy with the new room. Great customer service. My girls loved how hotel had treats in the lobby every afternoon. Breakfast was delicious. Two items to know. 1) Hotel has aquarium tickets, this will save you an hour standing in line. 2) Valet parking was $38 per day.
Genuine Expedia guest review
Other trip Mar 22, 2015
Charlotte Mom
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was very nice. The staff was amazing and very accommodating. We will definitely go again.
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
A Traveler
US
2.0 / 5Fair
"Very disappointed"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Room was small and badly in need of updating, with popcorn ceiling and residential style bathtub with a dysfunctional faucet. Walls were so think that we could hear the alarm clocks in rooms next door very clearly, and you could hear voices as well. From top to bottom a very disappointing stay at a hotel that was supposed to be a luxury hotel. Most travel hotels are more comfortable.
Genuine Expedia guest review
Other trip Mar 19, 2015
Al
US
5.0 / 5Outstanding
"feRHOcious Ace"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a very pleasant trip. Everyone was very pleasant and helpful.
Genuine Hotels.com guest review
3 night business trip Mar 12, 2015
erica
US
5.0 / 5Outstanding
"Awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved it. My bf surprised me for a romantic weekend and it was so nice. Ive never had such great customer service.
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
A Traveler
US
5.0 / 5Outstanding
"A Birthday Getaway!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great!
Genuine Hotels.com guest review
1 night family trip Mar 13, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great time
Genuine Hotels.com guest review
1 night trip Mar 13, 2015
Charles
US
5.0 / 5Outstanding
"Anniversary"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed overnight for anniversary. Staff extremely friendly and helpful. Several restaurants within walking distance. Room was nice and comfortable. We had very nice stay.
Genuine Hotels.com guest review
1 night romance trip Mar 12, 2015
Byron
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
No comments. Nothing particularly special or exceptional about the stay.
Genuine Expedia guest review
Other trip Mar 15, 2015
J
US
5.0 / 5Outstanding
"weekend getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great we loved it.
Genuine Hotels.com guest review
2 night family trip Mar 6, 2015
danny
US
5.0 / 5Outstanding
"HoneyB the Artist"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
They went the extra mile to find us pizza at 4:00am after video shoot in Atlanta. I was shocked. We were treated like queens.
Genuine Hotels.com guest review
1 night business trip Mar 7, 2015
Marisela
US
5.0 / 5Outstanding
"AWESOME!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay so much. The staff was extremely nice and helpful. I absolutely loved the candy bar and so did my son. Could not of have a better experience.
Genuine Hotels.com guest review
2 night family trip Mar 6, 2015
LAURA
US
5.0 / 5Outstanding
"Great place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Went on a baby moon with my wife, 1 year old son, and son in the oven! We had a blast. Walked just about everywhere (aquarium, restaurants, Coca Cola, etc). Only took an Uber to the MLK Center. Would definitely recommend it to everyone!
Genuine Expedia guest review
Other trip Mar 11, 2015
Rick
US
5.0 / 5Outstanding
"Excellent hotel in the heart of downtown!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was awesome! The drivers and those at valet parking were so wonderful! Everyone interacted on a personal yet professional manner!
Genuine Expedia guest review
Other trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Wonderful experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful you did not have to leave the hotel to have a great weekend
Genuine Expedia guest review
Other trip Mar 5, 2015
A Traveler
US
4.0 / 5Excellent
"Hard to beat!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Overall, the Ritz was great, just not sure what makes it 5-star. Service was fantastic, breakfast buffet was very good, room was clean. Just hard to differentiate at that level I guess. Only thing I really didn't like was that the heat or AC are always on, but that's the way it was designed.
Genuine Hotels.com guest review
2 night romance trip Feb 27, 2015
clinton
US
5.0 / 5Outstanding
"outstanding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was absolutely the most: enjoyable,comfortable,Hospitable Hotel I have Visited in some time. A special Thanks to all Girls at front desk,Brice,Matt, and the Gentleman who helped us with luggage and etc.
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
Jason
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice place. Older hotel but clean and elegant. Hotel staff is very prompt and courteous.
Genuine Expedia guest review
Other trip Mar 2, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Checked in for the Billy Joel concert as was pretty much everyone it looked like. There is a reason you are the best. Every thong was great !!!!!! Thanks again, Larry
Genuine Expedia guest review
Other trip Mar 2, 2015
Larry
US
4.0 / 5Excellent
"Expected a bit more...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was nice, Staff was great. complimentary champagne on check in if you desire, free food for the kids. We had the deluxe room, two queen beds. I just was not really impressed with the room. It was clean, but it was just another room. Beds were not very comfortable, bathroom was small. Tile in bathroom was not trimmed out all the way and again it was the same as a newer Hampton inn or other mid grade hotel. This was my first 5 star hotel and most of the 4 and newer 3 star hotels were just as nice. There was nothing wrong, but for the rate and $40 parking, I just thought it would be something more. But I can say that I've stayed here, which is about the best thing that came from it. I will not be staying here again unless there is a great deal and parking is included.
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
bradley
US
2.0 / 5Fair
"Ritz Carlton"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Bad location...every time you come outside homeless people ask you for a cigarette. and overall the price is too high
Genuine Hotels.com guest review
2 night family trip Feb 23, 2015
Michael
US
4.0 / 5Excellent
"Nice accommodations!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Upon arrival, our reservation couldn't be found. Guest services was wonderful in helping rectify the situation & the overall stay was nice. Had to revisit the front desk prior to check-out to correct charges, but the staff was more than willing to help.
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
Rachel
US
5.0 / 5Outstanding
"Traveling to DOE for business"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was clean. The staff was extremely friendly. The fitness center was nice.
Genuine Hotels.com guest review
1 night business trip Feb 22, 2015
Karen
US
5.0 / 5Outstanding
"Downtown Atlanta"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great Hotel ! Close to restaurants! By Marta and the new Streetcar! Which you can get anywhere around the area ! Walking distance also to attractions! Everyone fro front desk to Bellhop was Awesome !
Genuine Expedia guest review
Other trip Feb 25, 2015
Wanda
US
4.0 / 5Excellent
"Exceptional Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very relaxing and enjoyable. ALL hotel staff are unbelievable! It's like you become fast friends with everyone. Did not meet one unprofessional or unfriendly person. The service at The Ritz Carlton sets the bar very high for other hotels.
Genuine Hotels.com guest review
2 night romance trip Feb 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Great hotel in middle of downtown Atl"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was very nice and the staff went above and beyond. Restaurant on site was fabulous.
Genuine Expedia guest review
Other trip Feb 25, 2015
Jeff
US
5.0 / 5Outstanding
"Top notch hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful hotel with great amenities. The staff was extremely friendly and the package deal was a very good value.
Genuine Hotels.com guest review
2 night romance trip Feb 20, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a very good experience and I would recommend it very highly
Genuine Expedia guest review
Other trip Feb 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel in downtown Atlanta"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was our first time staying in the Ritz and it was the most comfortable bed that we've ever slept in.
Genuine Expedia guest review
Other trip Feb 23, 2015
Bradley
US
5.0 / 5Outstanding
"Misleading Photos"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Everything was great, but hotels.com had pictures that did not reflect the room. Specifically, hotels.com pictured a bathroom with a separate tub and shower for the deluxe room, however, none of the deluxe rooms had that setup. Only the suites. The Ritz blamed hotels.com, and was unable to anything other than upgrade me (but I would have to pay the difference between a deluxe room and a suite).
Genuine Hotels.com guest review
1 night romance trip Feb 20, 2015
Jim
US
5.0 / 5Outstanding
"latenight in Atlanta"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything as promised
Genuine Hotels.com guest review
1 night business trip Feb 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel and staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel. Everything you would expect from a Ritz! Great staff and awesome room.
Genuine Expedia guest review
Other trip Feb 21, 2015
A Traveler
US
5.0 / 5Outstanding
"The Ritz-Carlton, Atlanta"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Service was excellent, everyone was very polite and professional! I will be heading there again
Genuine Hotels.com guest review
2 night romance trip Feb 6, 2015
A Traveler
US
4.0 / 5Excellent
"Downtown Ritz Carlton Atlanta"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Visiting my son. Staff greeted you by name through out hotel. Elevators slow during peak hours but everything else was well executed.
Genuine Hotels.com guest review
3 night romance trip Feb 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had a wonderful stay at the Ritz-Carlton, Atlanta. the staff was very attentive and courteous. I wouldn't hesitate to stay here again on my next visit to Atlanta
Genuine Hotels.com guest review
2 night family trip Feb 6, 2015
Damien
US
5.0 / 5Outstanding
"Awesome!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The service was awesome. The room was great. Me and my wife really enjoyed our stay.
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
David
US
4.0 / 5Excellent
"great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stay was wonderful.my husband thought they were over priced but still enjoyed his stay.Everyone gave so much courtesy
Genuine Hotels.com guest review
3 night romance trip Feb 5, 2015
dandra
US
5.0 / 5Outstanding
"Great location, EXCELLENT SERVICE!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our stay at the Ritz-Carlton (near aquarium) was fantastic. From valet parking to our concierge, and even the staff cleaning the rooms. They really know how to make a guest feel at home, and really made my anniversary a great one. Thanks a ton - I highly recommend a visit at this location
Genuine Expedia guest review
Other trip Feb 11, 2015
Nathan
US
4.0 / 5Excellent
"Lovely"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
hotel staff are exceptional! Fairly close to attractions though many are closer if you have elderly or small children. room was very nice but bathroom door had something funky stuck to door near handle...gross and mirror frame in bathroom was worn and had chips making it look kind of shabby.
Genuine Expedia guest review
Other trip Feb 10, 2015
jennifer
US
5.0 / 5Outstanding
"Nice Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Lydia was outstanding. The hotel staff made the stay pleasant.
Genuine Expedia guest review
Other trip Feb 10, 2015
Bee
US
5.0 / 5Outstanding
"Very nice, great service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
From valet parking to guest services...the service was great. Kathleen checked us in and was very personable. Service was a little slow in Lumen (bar/lounge) but staff was very nice, drinks and appetizers were good. The room was a little dusty but clean otherwise.
Genuine Expedia guest review
Other trip Feb 9, 2015
Dee
US
5.0 / 5Outstanding
"ATLANTA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
My stay in downtown Atlanta was very short; but, being at the Ritz-Carlton made my stay very comfortable!
Genuine Hotels.com guest review
1 night trip Feb 6, 2015
Joanne
US
5.0 / 5Outstanding
"Hotel in Atlanta"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Absolutely one of the best experiences at a hotel that we have had! Thank you for a wonderful getaway!
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience. Very professional the staff was. I felt as if I was home
Genuine Expedia guest review
Other trip Feb 9, 2015
Jarrail
US
2.0 / 5Fair
"If you are looking for luxury don't go here"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
This was the worst "luxury" hotel I have ever stayed at. I chose this hotel because Expedia listed it as my #1 recommendation over the Buckhead location. The trip was meant to be relaxing and was everything but that. My sister arrived 1st and because I was would be arriving late I placed the room in her name. Although the room was paid for my sister was made to pay again. Once I arrived I was immediately disappointed. The place was just okay. I felt as if I had just arrived at a Hampton Inn with valet. There was nothing special or elegant about the rooms in fact the sheets on one of the beds had rips and holes.The housekeeper said that it probably happened during cleaning. Shortly after arriving someone used the restroom and the toilet began to overflow and there was water everywhere. They sent someone to fix the toilet quickly. Housekeeping came to mop up the water but did not bring anything to disinfect. The room smelled like feces and we had to call and ask for a manager to move us to another room. The manager quickly had us moved to another room. He told us it was an upgrade because of the view but I wasn't impressed. He asked if he could do anything to make our stay better but at this point its almost midnight and the only thing he could have did at that point was refund my money. Also one of the employees (housekeeper) decided that she wanted to make a joke out of our situation by lying and pranking us by offering and making promises about things she couldn't provide.
Genuine Expedia guest review
Other trip Feb 9, 2015
Katrice
US
5.0 / 5Outstanding
"Southern hospitality at its finest"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful hotel. Everyone was so friendly and wanted your stay to be memorable. Will definitely come back.
Genuine Hotels.com guest review
1 night family trip Feb 6, 2015
A Traveler
US
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