"a little family splurge"
Took advantage of a great weekend deal to meet up with grown children for an evening. Rooms were very comfortable. Check in reception was very good. Buffet breakfast was lovely except that I was very disappointed to walk into the restaurant and being told there would be a 40 minute wait as they were holding tables for reservations. There were lots of […] empty tables. I made a bit of a fuss but we were seated within about 10 minutes. Next time I will make a reservation. Read moreGenuine Hotels.com guest review
"Very convenient to many attractions in Atlanta"
My stay was great. The staff portrayed the Ritz Brand in their service and actionsGenuine Hotels.com guest review
"The perfect getaway for girls weekend"
Wow. I had an awesome time in Atlanta and mainly due to the valet parking staff and concierge. They helped me put my weekend of distressing together by their recommendations and awesome services provided. The beds was like sleeping on clouds, the bathroom immaculate and plenty of hot water for that relaxing hot shower. Thank- you to the entire staff […] at The Ritz. Wow. Read moreGenuine Expedia guest review
My wife and I enjoyed our 17th wedding anniversary at the hotel. The card that accompanied our bottle of champagne was a nice touch. The staff were friendly and helpful. The location was convenient to the things we were interested in. Coca Cola museum and CNN center. We will definitely be returning in the future.Genuine Expedia guest review
"It is the little things they do that counts for a"
loved great staff great hotel my favorite and I have stayed in them allGenuine Hotels.com guest review
We spent the weekend to celebrate our Anniversary. Our room was nice, clean and comfortable. We got a great deal at Hotels.com so we didn't pay the Ritz-Carlton expensive rate. The decor is swanky and chic.Genuine Hotels.com guest review
"OK For a Inter-City trip"
The stay went well. Initially i checked in, and wanted to change room immediately because it was facing another building and a view was obsolete. Called the front desk and waited on the line for 10 mins, got frustrated and hung up. However, after i stopped thinking about the view everything else went very well. The fitness room is fantastic! I would […] stay again and would recommend to another. Note: Request the side of the hotel with a view. Read moreGenuine Hotels.com guest review
Beautiful Hotel, especially the lobby. comfortable rooms.Genuine Expedia guest review
The hotel was nice.., the staff made every effort to make us feel comfortable. Only one little problem when I tried to blow dry my hair there was no electricity in the bathroom outlet. So...I had to connect the blow dryer outside the bathroom.., food was excellent . Over all 4 stars...Genuine Expedia guest review
"An good hotel"
We liked it...but nothing to special... If you are looking for a romantic getaway. If you need a hotel that is nice and clean this is the one...Genuine Hotels.com guest review
"Elegant Downtown Hotel"
The hotel was lovely, the only area that fell short was The Atlantic Grill. Device was professional however it took an hour and a half for our enters to be delivered and then they were merely mediocre.Genuine Expedia guest review
We had a wonderful breakfast the first day but on Saturday morning, restaurant was busy for breakfast (but was not full and there were many servers), and they were out of food, plates and had a long line to wait to be seated though there were many empty seats.Genuine Hotels.com guest review
"Simply the best"
Everything was completely perfect with the hotel and the service. Prices were extremely reasonable at that time as well.Genuine Hotels.com guest review
"Beautiful Hotel with Fabulous Service"
Overall fabulous hotel with impeccable service. The only area where that may drop is the quality of the food and delivery time in the Atlantic Grill. While service was still impeccable, our dinner took and hour and a half to be delivered to our table and was very underwhelming. Something, dessert or drink should have been offered.Genuine Expedia guest review
"Great stay at a great hotel!"
Everything about the hotel is beautiful and clean, but the real treat is the staff. They are friendly, attentive, and very knowledgeable. I enjoyed getting to know them and they are very professional and helpful. I loved our deluxe room, however, the bathroom is way too small. There is barely enough room to turn around and no room to put toiletries. […] The bed was amazing and the view was outstanding. Overall, it was a great experience and I would totally go back and recommend it to others. Read moreGenuine Expedia guest review
"Last minute Expedia booking..."
One of the best stays ever at a hotel...was upgraded to a larger room with a view of Olympic Park and the Ferris Wheel. Magnificent Stay!Genuine Expedia guest review
Love the Ritz Carlton! Always a pleasant experience.Genuine Hotels.com guest review
Quiet and very pleasent. Nice easy check-in and very pleasent staff. Thank you.Genuine Expedia guest review
Our stay was a good experience. The front desk staff and valet staff were courteous. The room was stuffy. However the cleaning staff address the problem. Thank-youGenuine Expedia guest review
Great staff, facilities and restaurant. The only down side is rooms on the interior side of the hotel overlook a large hvac system. The room itself and people there were fabulous.Genuine Expedia guest review
Its a given, that when traveling on business The Ritz is a sure bet. Everything at your fingertips... Good food, room service, incidentals, etc.... The Ritz Atlanta (Peachtree) is mediocre as compared to other Ritz locations and facilities. There's a fair amount of wear on this facility and its definitely in need of some updating. With that said; its […] still a Ritz Carlton. Read moreGenuine Expedia guest review
Even the elevator , there is a security key card , despite the stringency Do not put anyone , staff who wore black uniforms to 8:00 in the night , came into the room by opening the key on its own . I talk to the fact that there should not be able to enter without permission without a permit , and to nothing , even if you strictly a security to the front […] . Least ! Read moreGenuine Expedia guest review
"Stay away during downtown construction."
They were doing overnight construction just outside of our room. You could hear back up alarms on the construction trucks and loading/unloading of supplies at 2:30AM just outside of our window. I realize that Ritz can't control the construction but this hotel was an older building that wasn't as sound proof as newer ones. It sounded as if the trucks […] were going to come inside the room. To spend this much money and then be awaken by noise all night long was very disappointing. Read moreGenuine Expedia guest review
"5 Star experience"
We were downtown for only one night for a 1920's theme wedding. Just so happens, the Ritz was having 1920's theme employee party. Thought we had gone back in time. Every staff member we encountered was cordial, friendly and very helpful. My wife and I plan to stay and enjoy again.Genuine Expedia guest review
"Awesome customer service!"
The staff went above and beyond my expectations! Everything was luxurious as I expected except for the rooms. They were a little plain as compared to the rest of the hotel. Not as fancy as I would have expected.Genuine Hotels.com guest review
"Great location to attend Braves games."
Awesome! Everyone was so courteous and helpful!Genuine Hotels.com guest review
Five stars for the wonderful service. Location was great for us. Easy to get to and from the interstate. The room was smaller than I expected and worn looking. The bathroom was the size of a closet. Only one robe was available even though there were two of us. Probably could have asked for another but didn't. We didn't sleep well either night due to […] rude guests arriving and leaving at all hours of the night. The A/C made strange noises for several seconds before coming on, also keeping us awake. Probably wouldn't stay there again for what it cost us. Read moreGenuine Hotels.com guest review
the room was fantastic and the amenities were awesome !!!Genuine Hotels.com guest review
My friend & I came from MD to GA for my bday weekend. I spoke to concierge services many times prior to our stay (I believe his name was Jason). Jason was pleasant, helpful & informative about fun stuff to do while in Atlanta. We had a Friday reservation at the Atlanta Grill for 9:00pm. Our flight into Atlanta was late & I called to let concierge & […] restaurant know we were running late. I was told all was Ok but that 'normal' dinner menu ended at 10 pm. Jason said he would make sure that the restaurant would offer regular menu. When we arrived to the restaurant at about 10:15pm, the hostess appeared to be annoyed. She decided to park us at a small 2 top table, virtually behind a door and tucked in an awkward spot. I quickly asked her to reseat us because the table was too small for our comfort (my friend is 6'4" & tight spots/ 2 top tables are really a challenge). The hostess visibly rolled her eyes, huffed at me and moved us to another table. She never let a server know that she sat a new table. It was almost 11:00pm before we were greeted. Of course, only the late night/modified menu could be offered at that time. On a high note, while enjoying Sunday brunch in a small,cool suburb neighborhood across town, we were trapped in a huge rain storm & the Ritz- Carlton concierge sent a cab out to get us so that we could make it to the airport. Read moreGenuine Hotels.com guest review
WONDERFUL SERVICE FROM THE TIME WE PULLED IN THE VALET UNTIL WE LEFT.Genuine Expedia guest review
"Staff is great."
A hotel can only be so nice; however, the staff can put it over the top. This hotel is clean, in a great location and meets all expectations, but it is the staff that makes it great. They all go the extra mile for the guest.Genuine Expedia guest review
"A true Ritz Carlton experience."
Perfect stay in every way! Stayed on the club level and received the best service!Genuine Expedia guest review
My family and I booked a night at the Ritz Carlton Atlanta as a special "treat" for a weekend getaway. Although I had called the hotel after I made the online reservation specifically to make sure we could get two double beds rather than a king room and was assured this would not be a problem, we were told at check in (just 20 minutes after the listed […] check-in time) that there were no regular double rooms available and absolutely no other double accommodations were available in the entire hotel. This was extremely disappointing, as we had two adults and two kids in our party. We had to put one child on a pull-out bed (which made it difficult to maneuver the room) and one child in the king size bed with us--not my idea of a relaxing night's sleep. In addition, the bathroom was dusty and had not been adequately cleaned, the bathroom scale didn't work, the bedside clock didn't work, and the housekeeping team entered our room at 9 a.m. Saturday morning (startling us all after a light night at the Braves game). I've stayed at other Ritz Carltons and can definitely say this one does not live up to the same standards as the others...no attention to detail in the accommodations. The one positive thing about the hotel was the friendly staff--from the valet to the housekeeper who brought in the roll away bed--they were all very nice. Read moreGenuine Hotels.com guest review
"Great Game Day Package"
Twas really a wonderful stay...the folks there at the Ritz really delivered on their motto of fulfilling their guests' even unexpressed need. Honestly, our overall experience was truly 5 stars indeed!Genuine Expedia guest review
"Gorgeous hotel in center of everything"
From the very second we pulled in we were waited on by a friendly staff. They continuously offered to help in any way possible. Recommend this for everyone.Genuine Expedia guest review
"High end hotel with a couple of issues."
Good location, excellent amenities, but we had two issues. Went to bed, and it became apparent throughout the night that no matter the climate control setting, the room temperature was not going to change. I like a cool room, and it remained too warm for me to comfortably sleep, so I had actually slept better in the 3 star hotel we had just left in […] FL than in this 5 star hotel. Also, the shower was so difficult to turn on (apparently stuck) that I thought it was broken, and didn't shower until the next morning, when my roommate was able to get it unstuck. It would have been a great experience except for those two issues. Read moreGenuine Expedia guest review
"Excellent service and accommodations"
Excellent service from arrival to departure. Room clean and very comfortable. Even the rollaway bed was first class.Genuine Expedia guest review
"nice place, great staff"
Staff couldn't have been friendlier or more attentive. my only complaint was that the A/C smelt like mold. Besides that this place was great.Genuine Expedia guest review
From start to finish..Fantastic! Awesome place with fabulous service & food.Genuine Hotels.com guest review
"Excellent quick getaway"
Very confortable,excellent staffGenuine Hotels.com guest review
"3-Star in 5-Star clothing"
All the pricing and initial introductions say possible 5-star hotel. But closer look say 3-Star.. Friendly faces that smile and say hello (but no courtesy). I walked by several concierges standing in the entry who not only did not open the door, but had to me asked to step aside so that I could pass with heavy luggage. (Nice but of no help) Second, […] when asked for an additional robe, 45 mins later I received a stained, wrinkle robe that was "one size fit all" medium. I am 6'7" and 300lbs. Last.. Room was old.. Room temp cooled to 66 degrees and system went off until temp got back up to 77 degrees.. Old system in an old room.. Read moreGenuine Hotels.com guest review
"I enjoyed my stay!"
Staff was courteous and efficient. Most importantly, bed was comfy.Genuine Expedia guest review
"Nice Hotel-Great Staff"
It was our 32nd anniversary and my wife's first visit to Atlanta, so I wanted to treat her to something special. I did email the hotel about our anniversary, so I thought that maybe we could get an upgrade, but that always seems to happen to the other guy. Anyway, we did have a very nice room, but not earth-shattering. I do have to say that all of the […] staff were super nice and it was noted the it was a special day for us and one night we came back to the room to find chocolate covered strawberries. They were good!! Read moreGenuine Expedia guest review
"Nice Hotel. Nice staff."
Great experience! Hotel staff very courteous and professional. Veronica in the front desk is very helpful. She told us about the nice restaurants around the hotel.Genuine Expedia guest review
It was wonderful. Staff was super friendly & helpful!!!Genuine Hotels.com guest review
"Ritz wasn't quite what i had hoped for..."
Okay, guess I'll need to file this under "some dreams should remain just that" kind of situation. I had always wanted to experience something I had thought would be an amazing experience. Well, I've experienced it and can safely say that for the amount of money this "dream" cost, I have walked away wiser - won't assume something supposed to be so posh […] & decadent actually lives up to the legend. Maybe I had my hopes too high, but for $400/night, a room that was the same as an outdated Hampton was very disillusioning. CONS: slow elevators, air conditioning lacking - noisy, pay WIFI (really?), uncomfortable desk, 1 trash can in the entire room (including bathroom!), bad picture on TV & small room (1606) PROS: club was nice to hang out in & grab snacks with uber-friendly staff, comfortable beds, plenty of electrical outlets (important for 2 people with phones, cameras, laptops on a househunting trip) Read moreGenuine Hotels.com guest review
"Quality deco, comfortable, clean and friendly!"
We have been staying at this hotel every time we come to Atlanta for the past two years. Some times we felt like having a change but just kept going back to them because of our comfortable stays! The breakfast buffet on the weekend is great, although the breakfast menu during week days are a bit over priced and the charges are a bit inconsistent depending […] on which staff on the day to serve! Read moreGenuine Hotels.com guest review
Service was fantastic. Room was clean. Definitely worth going to again.Genuine Hotels.com guest review
"good choice in atlanta center"
This hotel is comfortable and the room was quiet, in spite of the construction on the street outside. The staff is pleasant, though there was a mix-up about the reservation, which I'd changed to include my husband, and when I went to check out the computers were down. Nice restaurant, and an even better one, Alma Cucina about two doors down.Genuine Expedia guest review
"Lovely hotel convenient to Baseball Stadium"
Everything was as expected from a Ritz Carlton. The rooms, hallways and lobby were clean and updated. The staff were all friendly and very helpful. The bar and restaurant experiences were also very good.Genuine Hotels.com guest review
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