All hotels in Nairobi, Kenya
1 room, 2 adults
You can collect Welcome Rewards® nights here

Fairmont The Norfolk, Nairobi

Harry Thuku Road, PO Box 58581, Nairobi, 00200, Kenya, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

Location.
Conveniently near the airport in the heart of Nairobi, Fairmont The Norfolk is close to University of Nairobi, City Hall, and City Square. Also nearby are Kenya National Theatre and Jeevanjee Gardens.

Hotel Features.
Fairmont The Norfolk has an outdoor pool, a health club, and a steam room. Wireless Internet access is complimentary in public areas. Business amenities at this 5-star property include a business center, meeting rooms, and limo/town car service. Dining options at the hotel include 2 restaurants along with a poolside bar and a bar/lounge. The staff can provide concierge services, tour/ticket assistance, and wedding services. Additional amenities include spa services, a sauna, and a terrace. For a surcharge, guests have access to a roundtrip airport shuttle (available 24 hours). Valet parking is complimentary. The property has designated areas for smoking.

Guestrooms.
The 170 air-conditioned guestrooms at Fairmont The Norfolk include minibars and safes. Beds have pillowtop mattresses and premium bedding. Pillow menus are available. For a surcharge, guests can use the in-room wireless and wired high-speed Internet access. Rooms are equipped with flat-screen TVs with premium satellite channels. All accommodations provide desks and phones. Bathrooms offer showers with rainfall showerheads, bathrobes, hair dryers, and slippers. All units feature coffee/tea makers and complimentary bottled water. Additional amenities include irons/ironing boards and complimentary toiletries. In addition, a turndown service is offered nightly, housekeeping is available daily, and amenities available on request include hypo-allergenic bedding.

Excellent4.3 / 5
  • Along the gamut of very cheap to very nice hotels I have stayed at, I have never…Mar 5, 2015
  • Hotel staff were extremely helpful and courteous. The room was also pleasant with all the…Feb 22, 2015
See all 29 Hotels.com reviews
From 554 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $119
  • Fairmont Room
  • Deluxe Room
  • 1937 Suite

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle

Also known as

  • Norfolk Hotel Nairobi
  • Fairmont Hotel Norfolk
  • Hotel Fairmont The Norfolk
  • Fairmont The Norfolk Hotel
  • Norfolk Nairobi
  • Hotel Fairmont The Norfolk Nairobi
  • Fairmont The Norfolk
  • Norfolk Hotel Nairobi Kenya
  • Fairmont The Norfolk Nairobi
  • Fairmont The Norfolk Hotel Nairobi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: KES 8500 per day

Optional extras

Buffet breakfast is offered for an extra charge of KES 3000 per person (approximately)

Airport shuttle service is offered for an extra charge of KES 4300 per person (one way)

WiFi is available in guestrooms for KES 1500 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Aerobics on site
  • Golfing nearby
  • Beach/pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2196
  • Conference space size (meters) - 204
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 1904
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Tatu Restaurant - This steakhouse specializes in American cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fairmont The Norfolk, Nairobi’s small print

Also known as

  • Norfolk Hotel Nairobi
  • Fairmont Hotel Norfolk
  • Hotel Fairmont The Norfolk
  • Fairmont The Norfolk Hotel
  • Norfolk Nairobi
  • Hotel Fairmont The Norfolk Nairobi
  • Fairmont The Norfolk
  • Norfolk Hotel Nairobi Kenya
  • Fairmont The Norfolk Nairobi
  • Fairmont The Norfolk Hotel Nairobi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: KES 8500 per day

Optional extras

Buffet breakfast is offered for an extra charge of KES 3000 per person (approximately)

Airport shuttle service is offered for an extra charge of KES 4300 per person (one way)

WiFi is available in guestrooms for KES 1500 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Fairmont The Norfolk, Nairobi

Is the description of this hotel not correct? Tell us