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Fairmont The Norfolk, Nairobi

5 stars
Harry Thuku RoadPO Box 58581, Nairobi00200Kenya, ‏‎800-491-6126
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Excellent4.4 / 5
Amenities
Great amenities
Location
Great location
Food
Delicious food
Value for money
Poor value for money
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From 736 reviewsTripAdvisor Traveller Rating

Fairmont The Norfolk, Nairobi

Hotel Info: ‎866-539-8117‎

from $161
  • Executive Suite, 1 King Bed, Courtyard View
  • Deluxe Room, 1 King Bed, Multiple View
  • Fairmont Room, 1 King Bed, Multiple View
  • Deluxe Room
  • 1937 Suite
  • Fairmont Room, 1 Queen Bed, Non Smoking, Multiple View
  • Fairmont Room

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time Noon-Noon
  • Check-out time is 10 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: KES 8500 per day

Optional extras

Buffet breakfast is offered for an extra charge of KES 3000 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 4300 per person (roundtrip)

WiFi is available in guestrooms for KES 1500 per 24-hour period (rates may vary)

WiFi is available in public areas for KES 1500 per night (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in the lobby
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Aerobics on site
  • Golfing nearby
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms 9
  • Conference space size (feet) - 2196
  • Conference space size (meters) - 204
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 1904
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

Tatu Restaurant - This steakhouse specializes in American cuisine and serves dinner only.

Fairmont The Norfolk, Nairobi’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: KES 8500 per day

Optional extras

Buffet breakfast is offered for an extra charge of KES 3000 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KES 4300 per person (roundtrip)

WiFi is available in guestrooms for KES 1500 per 24-hour period (rates may vary)

WiFi is available in public areas for KES 1500 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Fairmont The Norfolk, Nairobi

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