Great. My sister booked through experdia and paid double for same hotel, and didnt know if she has breakfast included. We enjoyed it and breakfast. 5 star!Genuine Hotels.com guest review
Overall everything was good, but I was disappointed that there was a $14.95 charge per day for Wifi and the television reception was poor. ABC, CBS, NBC and FOX had HD available, but they kept going out because there was not signal.Genuine Hotels.com guest review
Food, drinks and parking all overpriced. Great location downtown and they charge a premium for it. Don't add insult to injury by gouging the incidental proicing.Genuine Hotels.com guest review
"1st Weekend away"
This was the first time myself and boyfriend had been able to get away together. We were there for the Garth Brooks concert. The whole experience was really good.Genuine Hotels.com guest review
It was a wonderful stay. Had to wait for a room on the upper floor but was well worth it.Genuine Hotels.com guest review
The service was a little slow especially when I had to call downstairs for extra towels I got an answering machine six times before I was able to reach anybody at the desk. Hotel was beautiful, very clean and in a nice location, just that the service was a little slow.Genuine Hotels.com guest review
"Not so friendly"
I stayed at this hotel for a night while on business. Hotel is beautiful and rooms are quiet and located near a lot. However i was told by the valet when i arrived that the service was complimentary, which it wasnt when i received a bill the following day. Also i had picked up food prior to arriving and asked for plastic silverware in the food shop. […] The girl said "yes we have it" and stared at me until i asked if i could have a fork. She rolled her eyes and handed it to me without a word. So much for southern charm Read moreGenuine Hotels.com guest review
Great hotel only problem we had was the rooms were over booked and they upgraded us at no costGenuine Hotels.com guest review
"Experienced Atlanta Resident Review"
Stay in Mid Town Hotels are newer , nice and the staff are generally more competent . As mentioned in the title I have lived in Atlanta for 45 years and have stayed at many hotels here for business and pleasure. Recently booked a trip to stay at Marriott Marquis. Never stayed there before but remember how cool it was back in 85 when it opened (junior […] in HS). Called night before after booking to make sure they received my request to stay up high room . They did receive request and said I could come in before 4 pm checkin on Saturday. I arrived at 3:30 but it took us 30 minutes to valet ($35 parking at hotel). When arrived inside their was line 30 deep to check in. I went around line to complain to assistant and got moved to front of line (didn't make any friends with other guests). Once there found no rooms ready. What? No rooms ready ... They have 1600 rooms here. Glad I didn't stand in that line. Those other poor people stayed in line for 30 minutes just to hear the same thing I did. My gf and I had function to go to so they had us change in the spa bathroom. No perks offered like sorry for your problems here's free parking or a spa massage. Nope. The bartender heard all about it from us and nicely comp drinks. Went to our function called hotel 6:30 pm ... Room not ready and oh yeah they only put us on 28th floor not the 37th they told us. Finally check in at 10:30 pm and after much complaining they comp parking. The hotel is old and showing it. Now the concept is cool and it is must to see the large atrium (2nd biggest in world) but you will do much better staying in Mid Town. The hotels are new, nice, it's much safer than downtown Atlanta and the staffs in Mid Town are just generally more friendly and service minded. If you must stay in Atlanta and want that high end feel the Ritz is worth the extra few bucks. The Loews in Mid Town and others like it you will be glad you did. Only few minutes drive from Mid Town to Atlanta. Thanks to Hotels.com the Marriott Read moreGenuine Hotels.com guest review
"Great Downtown Hotel"
This hotel has all the amenities for a great weekend getaway.Genuine Hotels.com guest review
"Nice place. Less nice room"
The hotel itself os really nice. When we got there though the parking garage was full and we had to park somewhere else. The service was good and the lobby was great. The rooms were nice but not as nice as the lobby. $6 for the bottled water in the room. Great location, walking distance to all the arenas and stadiums. I'd stay again for sureGenuine Hotels.com guest review
Disappointed with the UPCHARGES! Everything cost extra now, parking, rent a refrigerator, breakfast overpriced, etc.Genuine Hotels.com guest review
Our room was great, staff was great, high velocity restaurant/bar downstairs is awesome! Great food & drinks stays open till 1am I believe. I felt comfortable there more so than I did at my last stay at the Westin (which is more expensive) -- there were homeless people out in the street around the hotel but I do understand there really isn't much they […] can do about it. I just wouldn't advise women to go out alone at night or even in a group. Homeless men in this area are NOT afraid to approach you. I was very impressed also by the staff when I left my wallet in my room & had already driven back home 2 hours away & noticed. They got my wallet before check in that day & sent me an email on how to get it shipped back. Very helpful & easy! Anytime we return to Atlanta, we will be staying at the Marriott marquis! & to top it off, there is a Starbucks inside & a cute little gift shop. We got in too late to eat at Sear, the other restaurant in the hotel but will for sure be dining there our next visit! Overall, great price for the service & room you are given. I have no complaints :) Read moreGenuine Hotels.com guest review
"Will Definately Stay Here Again!"
Loved the comfort of bed. Felt like sleeping on a cloud. We had access to mall and Marta without even going outside. Pool area was wonderful, Bar food was excellent. Loved having Starbucks in hotel. Service and cleanliness were awesome. Porter was so awesome. Helped us get our car and get on road asap. Won't forget that kind of service. Ask for Leroy […] Stanley. Thanks for having our back, Leroy. Read moreGenuine Hotels.com guest review
"First-class experience in Atlanta"
Comfortable, classy hotel just as expected for a Marriott Marquis. Great location in Atlanta!Genuine Hotels.com guest review
Great place just need microwave and mini refrigatorGenuine Expedia guest review
"Parking was horrible."
The parking lot was always full. No valet parking. No in and out at the lot down the street and around the corner. The inside elevators from the parking garage to hotel were roped off and non functional. Crowded and loud upon arrival. Sunday morning on the way to checking out trash outside with beer and wine bottles on side walk in front of the hotel. […] Staff was just standing around looking at this waiting for arrivals/departures in an effort to get a tip. Staff was a little agressive about taking bags so that they could be tipped. Read moreGenuine Expedia guest review
Response by Atlanta Marriott Marquis Thank you for your review. We will use your feedback to get better and give better service in the future. Thanks again and I hope you try us again in the future.
stayed here for music midtown. had a great time. hotel was clean. our beds were comfortable. only negative was parking deck was full and had to park across the street.Genuine Expedia guest review
"Great hotel in good location"
Was looking for an overnight stay and was not disappointed. Great location felt safe the entire time. Only con is the parking.Genuine Expedia guest review
Room was clean, modern and had a great view of downtown Atlanta. Staff is very friendly and helpful. WiFi wasn't free, and they were very light on the toiletries; other than that, great stay.Genuine Hotels.com guest review
"Great Hotel in Downtown ATL!"
The hotel was beautiful, inside and out! Check-in was very fast despite the large crowd that came in that weekend. The location was great for our downtown Atlanta experience. The rooms were nice and clean. We really enjoyed the bars and restaurant on the Lobby floor; it was very convenient.Genuine Expedia guest review
Service and cleanliness was excellent! I will be back.Genuine Hotels.com guest review
The young lady at the registratyion desk was awesome! Great personallity from Snellville GAGenuine Hotels.com guest review
"Okay for the Price"
The hotel, aesthetically, was beautiful. The rooms were clean and spacious. It had a real luxurious feel to it. However, charging $19/day for wi-fi, $6 for a bottle of water, $4 if you wanted to have your food reheated by the hotel staff (because there were no microwaves) when I'm already paying $200 /night for a suite is absolutely ridiculous. Also, […] I was on the 31st floor, and if I wanted to have food delivered (because I didn't want to pay $20 for a burger from the in-room dining menu), I had to go meet the delivery man in the lobby to pick up my food. That's a huge inconvenience and one that I wouldn't expect to deal with from a hotel who's charging me over $200/night. In summation, it was OKAY... but I definitely would never recommend it nor would I ever stay there again. Read moreGenuine Expedia guest review
Response by Atlanta Marriott Marquis Thank you for your review. I assure you our prices are competitive with all other hotels in the downtown area. I am sorry about the cost of parking and WIFI etc. but we make sure our prices are consistent with the other hotels in the convention network.
Food was great!Genuine Hotels.com guest review
Hotel is nice, staffs are nice and good location but I got locked out of my room twice in 4 days. Not a big problem but not so satisfied with the key system.Genuine Hotels.com guest review
I was very upset at check-in. The service agent did not have the King size bed that I paid for and confirmed online. In order for us to get a King size bed, we were asked to pay an additional $20 per night. Which of course, we did not do. From my understanding, whenever we book through a third party, we are only requesting a King size bed it's not actually […] confirmed...VERY Disappointed! ! Read moreGenuine Hotels.com guest review
Response by Atlanta Marriott Marquis Thank you for your review. i am sorry you did not get the king size bed you requested. Our hotel has both king size and two double double beds. Once our king beds are out we have to give double double. I am sorry that did not work for you. Our goal is to make sure all our guests are completely satisfied.
"home away from home"
The Jr. Deluxe king suite was awesome! But, for the price it should at least include a microwave. The towels was a little dingy we had to purchase our own. Overall it was really nice, I live in Atlanta and it was a nice get away..Genuine Hotels.com guest review
Things would have been perfect if we could have parked at the hotel but I was told it was full and I had to pay to park for my entire stayGenuine Hotels.com guest review
"Good location - walk to everything"
It was nice that it was close to where I was going, good price and I could walk to dinner. Lots of choices for restaurants!Genuine Hotels.com guest review
"tHE lIFE YOU WANT WEEKEND"
The parking was not good.The frist day car got lost in your parking deck .It took your people for ever to bring us our car.Genuine Hotels.com guest review
I didn't like the fact that I had to pay for internet in my room but the lobby was free. Must hotels offer free internet in the rooms. Otherwise, my stay was great!!Genuine Hotels.com guest review
I enjoyed my stay cant wait til next yearGenuine Hotels.com guest review
My hotel stay was awesome. I would definitely stay here again.Genuine Expedia guest review
"Great night! Good sleep and awesome shower !"
Close to Ga Dome for Fslcons game! Uber picked us up quick for perfect tailgating time!Genuine Expedia guest review
"Perfect downtown location"
I loved my stay.Area was safe and convenient.Staff and service were phenomenal !! Amazing place to stay.Genuine Expedia guest review
"Can do better"
This hotel let me down big time. I have to declare I booked this hotel for one night and due to some problem we couldn't arrive till 2 AM. Essentially we stayed there for 8 hrs. We were 4 adults in a double bed room. The first room we were given was a dirty room. At 3:00 in the morning, after all the traffic and driving we were still shifting rooms. […] There was no Bell Boy and we had to cart our own luggage. At least the hotel offered us complimentary internet because of all the moving troubles. The garage was closed and the hotel staff did not offer any kind of help to help me park in the dead of the night, in Downtown Atlanta. It was a frustrating day so far. The room was small but functional. The room was clean but AC was non-existent. We kept the room at 64 but we were all sweating. It was not comfortable. The water bottle was $6 for a cheap Deerpark-like 500 ML bottle. I have seen better star hotels, giving crisp cold Evian or Voss for $6. But unchilled deerpark-like for $6. Whatever, everybody had bath and decided to go to Starbucks in the lobby. By the way, there were only two bath towels for all of us. I have seen cheap motels having more towels, if not for anything else. The Starbucks did not have any microwave to heat up the croissants and couple of items on their menu was not available. The frustration continued. PROS; The architecture was cool, tall building in the heart of downtown. Walking distance to all the major tourist attractions. Conclusion: Disappointed. Read moreGenuine Hotels.com guest review
Response by Atlanta Marriott Marquis Thank you for your review. I am very sorry about your experience and that should not happen. We will share your feedback with the appropriate people to ensure this does not happy to anyone else in the future.
Great service, wonderful ambiance, clean. But wireless should be included in room price.Genuine Hotels.com guest review
did not like the hotel but the location was goodGenuine Hotels.com guest review
Response by Atlanta Marriott Marquis Thank you for your review. I am sorry you did not like the hotel but I am glad you did like the location..
My second time to stay at this hotel while visiting AmericasMart on business. Every time I am blown away with the impeccable service and attitude of everyone who works there. Wonderful experience.Genuine Hotels.com guest review
"Double Charged!!! Be Warned and Watch for it"
Hotel was fine - location is ideal for those working with SunTrust or other local businesses. Marriott charged me in addition to the reservation charge paid to Hotels.Com. If I hadn't been monitoring my credit card I would not have caught this. Keep your eye out for issues like this. Pain in the neck to sort out too. Not happy.Genuine Hotels.com guest review
"One night stay"
We had a good experience here. As with other reviews I found the line to get to valet was a long and then to charge the amount they do I would of thought they would of been a little more faster. We only had one bath towel and called for extras which never arrived but that is the only issue we encountered with the room. The room was clean and comfortable. […] The staff was very friendly and accommodating keeping in sync with that sweet southern culture that can only be found in the South! Read moreGenuine Expedia guest review
"Not great when busy"
This was the second time I have stayed at this Marriott. We attend a large convention every year and because of the lay out of the hotel it is nearly impossible to utilize the elevators (20-30 minute wait for an elevator with room if you are in one of the top floors). Bellhops were unavailable for us a check in and after waiting 45 minutes we gave up […] at check out. Staff members were either incredible or lackluster, with no in-between. Beds are incredibly comfortable but the rooms are showing some wear and tear for the cost of the room. Sear breakfast buffet was amazing but $25 per person. Would recommend this hotel if you can get a good rate and if you go when they are not busy. Read moreGenuine Expedia guest review
The Stay Was Awesome.Kacen and Alan were awesome.Genuine Hotels.com guest review
"Moving son into college"
The hotel was a great value, but parking was a bit expensive. Hotel is in a great location and service was good. Would recommend this hotel when staying in Atlanta.Genuine Hotels.com guest review
"Good Place to Stay"
well trained personal and attentive to the guests needs.Genuine Expedia guest review
"Worth the Stay!"
The hotel is all around nice. It had a nice lunge area where the bartenders had made great drinks. We had a king room on the 16th floor & it was nice & roomy. It was walking distance to a few restaurants. If you use Valet parking just know when you are leaving it will be wait depending of the time of day you are coming and going. I will defiantly stay […] here again! Read moreGenuine Hotels.com guest review
WONDERFUL.. Will be returning! Rooms are excellent.. The city view was AMAZING!Genuine Expedia guest review
The staff was very pleasant and helpful with everything. The parking was not convenient nor helpful, due to the length of time to get your vehicle in/out of the parking lot. It would have been helpful to have a microwave or fridge in rooms for customers.Genuine Hotels.com guest review
"View was great on the 41st floor."
Hotel lobby was amazing. 47 story hotel. Rooms a little outdated. Great view from the 41st floor. Sports bar was nice. Food was decent. Many beers on tap. Starbucks in the lobby was super. Gift shop/Sundries store was useful and sold many types of products, including food, toiletries, gifts, beer and wine.Genuine Expedia guest review
Response by Atlanta Marriott Marquis Thank you for your review. I am very pleased everyone enjoyed the hotel.
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