All hotels in Monterey, California, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here700 Munras Ave, Monterey, CA, 93940, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 1,110 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.3
  • Comfort
    3.9
  • Condition
    3.9
  • Neighborhood
    4.2
3.0 / 5Good
"I love this hotel but..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The staff is a little lackluster, they used to be super friendly and engage in dialogue with me, I have staying here for years. They are renovating for the next year....I feel like the spa should be included as part of the stay..not spa services but the spa.....I am losing my faith in this being my favorite place to stay.
Genuine Expedia guest review
Other trip Dec 18, 2014
A Traveler
US
3.0 / 5Good
"Downtown Monterey Hotel"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
The staff at the front desk were very outgoing and generous in their offers to help with directions, restaurant recommendations, etc. The first room we were given was unacceptable. The carpet was very dirty and worn , the furniture was old and chipped and stained, and the room was extremely musty. I picked up a strange object from the carpet and could not identify it. It may have been a large dried out centipede-like worm; we were not sure. The second room was better. It, too, had some issues. The chair by the entrance had something splashed and smeared on its seat cushion. The furniture showed its age, but it did have a flat screen TV- the first room had an old tube TV.
Genuine Expedia guest review
Other trip Dec 15, 2014
Jim
US
4.0 / 5Excellent
"Good location and comfortable stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Had a very comfortable stay, and excellent location. Will stay there again when possible. Only drawback was the construction going on on some of the hotel areas
Genuine Hotels.com guest review
3 night romance trip Nov 24, 2014
A Traveler
US
3.0 / 5Good
"Decent, but some issues."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
It's a decent hotel in a clean neighborhood, and they were obviously making renovations. The renovations were well done and the decor of the room was pleasant and comfortable. It was not clean however. There was a dead spider stuck to the ceiling, and the bottom of the bathtub was dirty. Also, the walls are exceptionally thin. We could hear the conversation in he room next to us very clearly.
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2014
Shaun
US
4.0 / 5Excellent
"Really convenient location for downtown"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
If you want to stay Downtown and there are things to do there and be out of the Cannery Row area, this is a good place to stay. Easy walk downtown to local shops and restaurants. Very near the Cooper-Molera Adobe which is a wonderful house to see. Budget cuts mean there is not always a guide available but the docents are well versed too. There is a Trader Joe's a block away, nice cafe across street. I try to find other places to eat than the hotel as I like to try lots of places when visiting. There were lots of people eating in the place so made it at least companionable
Genuine Expedia guest review
Other trip Dec 9, 2014
Robert
US
3.0 / 5Good
"Did I get my money's worth?"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Room was nice/clean. Front staff was lackadaisical. Nothing was ever ready - coffee/water in lobby, etc. We felt like we could have stayed in a cheaper hotel and gotten better service.
Genuine Expedia guest review
Other trip Dec 9, 2014
jtb
US
4.0 / 5Excellent
"Weekend getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Just a night so we could finish our holiday shopping. Very convenient and a very pleasant stay.
Genuine Hotels.com guest review
1 night family trip Dec 5, 2014
renee
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Very cozy. Walking distance to restaurants and wharf. Only negatives were parking being a hassle due to construction and walls a little thin.
Genuine Expedia guest review
Other trip Dec 8, 2014
Daniel
US
4.0 / 5Excellent
"Nice hotel a reasonable walk from most sites"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is comfortable, easy checkin, helpful employees and best of all, only about a 10-15 minute walk from the wharf. Rooms are a bit small but we didn't come to hang out in the room. Only complaint I have is the noise from other guests upstairs apparently having a pro wrestling match and others stomping up and down the stairs. Would definitely ask for an upstairs room next time. All in all a good experience.
Genuine Expedia guest review
Other trip Dec 8, 2014
Bill
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Courteous staff. Historic hotel undergoing renovation.
Genuine Expedia guest review
Other trip Dec 7, 2014
kp
US
5.0 / 5Outstanding
"Great getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
A very nice hotel. Safe and inviting. Within walking distance to old town. It was nice.
Genuine Hotels.com guest review
2 night trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
"wedding weekend"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Stayed here for our wedding weekend and it was great!
Genuine Hotels.com guest review
5 night trip Nov 25, 2014
kate
US
3.0 / 5Good
"Anniversary getaway"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
As soon as we got in line to check-in I was very disappointed with the staff at the front desk. The guy was chit-chatting too much with the couple in front of us and we waited for about 15 minutes until someone else came to help. The front desk guy didn't even say "I'll be with you guys soon." He was giving that couple awesome customer service but to the extent of making the rest of us in line, upset, frustrated, and annoyed. The guy that did come get us check-in was helpful and did not take long to get the process done. One con to this experience, besides long wait at check-in, was the lack of parking due to construction. We had to park far from our room and take our luggage and carry it upstairs (no elevators) to our room. The location is great but they do need to update hotel and train staff on having overall great customer services with ALL clients.
Genuine Expedia guest review
Other trip Nov 30, 2014
corina
US
3.0 / 5Good
"Staff/Parking/Condition of Hotel Property"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The cleaning and maintenance staff should not use the Handicap parking stalls to park their service vehicles. This takes away from those that need these spaces. (across from the maintenance office) I don't see where you notified guests that the property was under considerable construction phases when making reservations. Knowing this in advance would have impacted the cost/value. Unfortunately there were several unattended children running throughout the hallways. Even though the noise stopped before 9:00 p.m., the doors slamming shook nearby rooms. I rented two rooms and was surprised of the significant difference in quality and size between the two.
Genuine Expedia guest review
Other trip Nov 30, 2014
Jim
US
3.0 / 5Good
"Less expensive hotel for attending a conference."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Arrived in the dark and not a clue where it was...the clerk guided me in on cell phone with wit and a keen sense of direction. Rooms very nice but buildings are poorly sound-proofed...across hall party had to talk for about an hour with their group before shutting the door. Accoustics of people walking near room very loud. Otherwise, lower cost, very clean, comfortable. Parking difficult as doing some major renovation. Very large hotel/motel. Outdoor accommodations at restaurant very nice. Also a Denny's and a Thai Restaurant directly across the street. The people at Denny's are having a good time and if you are a breakfast at night person, they do it well. I'd give Munras 3.5 with good value for your money. I paid half of the price for the room than my conference mates on Cannery Row. If you are an up and at 'em person go here and hang there. If you are a sleep til noon and look at the ocean from your room person, go to Cannery Row and stay.
Genuine Expedia guest review
Other trip Nov 29, 2014
Charlie
US
4.0 / 5Excellent
"Overinighter"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Just stayed overnight. Seemed much nicer that some of the reviews I read. I would stay here again and maybe take advantage of the nice restaurant and spa.
Genuine Hotels.com guest review
1 night romance trip Nov 24, 2014
john
US
4.0 / 5Excellent
"receent stay 11-2014"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
hotel staff very friendly. A little construction in parking lot. Restaurant service was a little slow on sunday morning.
Genuine Hotels.com guest review
2 night trip Nov 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful Old Hotel Being Refurbished"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is a old but beautiful and is being refurbished. Our room was very comfortable and clean. The foot an the hotel restaurant was excellent. The hotel is located near the waterfront which is great for a scenic walk.
Genuine Expedia guest review
Other trip Nov 27, 2014
Robert
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
Stayed one night. Order a standard Queen room. Very small room with cheap doors and cracked tiles. It is more like a mid-size cell with windows around. The bathroom was echoy and walls and ceilings are paper-thin, any talking and movement from neighbors could be heard (sometime too much information). The heating system makes loud noise, woke me up several times during the night. Overall, over-priced motel experience. Staff was nice enough, and location not too bad. Not much value for the dollar but when in dire need it comes handy.
Genuine Expedia guest review
Other trip Nov 25, 2014
J
US
1.0 / 5Poor
"Not what I expected"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Bed very uncomfortable, bathroom not very clean, loud neighbors early in the morning, will not stay here again.
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Great hotel, nice pool"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything went perfectly at our stay here. I'd highly recommend this hotel!
Genuine Expedia guest review
Other trip Nov 24, 2014
Sabrina
US
5.0 / 5Outstanding
"Lovely spa hotel near restaurants and shops"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We chose the Casa Munros as we drove into town after checking its location and reading about the great beds and spa feel. We booked a "cozy queen" room. The Expedia reservation took a few min to get to the hotel so we talked to the mgr about nearby places for a snack and beverage. He sent us down a few blocks to a local brewery which was perfect. When we returned our room was ready and he gave us an upgrade! NICE! King bed and fireplace! We checked in, then went to the restaurant on the property, Esteban, where we sat around the firepit and enjoyed some tapas and wine. Perfect ending to a great day of driving from Paso Robles to Monterey.
Genuine Expedia guest review
Other trip Nov 20, 2014
rose
US
1.0 / 5Poor
""OUCH""
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
We actually stayed there several weeks ago, but I thought I should take a little time to regroup. In my 63 years of existence, I have never written a negative review...this is a 1st. The room we were given was simply,at best, a run down motel6 and at an exuberant price!!!!! What a RIP-OFF...and on a week night besides! I can only suggest you look elsewhere
Genuine Hotels.com guest review
1 night family trip Oct 27, 2014
Gary
US
3.0 / 5Good
"Business trip to Monterey"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel staff was very accommodating. The room was clean but needs some updating.
Genuine Hotels.com guest review
3 night business trip Nov 6, 2014
A Traveler
US
4.0 / 5Excellent
"Like an upscale motel."
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The common areas of the Casa Munras are beautiful and the outdoor fire pit is especially conducive to relaxing with a glass of wine and friends. However the rooms are filthy with stained carpeting, but we understand that the rooms are soon to be upgraded/remodeled. Location is central/within walking distance to the downtown Monterey area for shopping/restaurants.
Genuine Hotels.com guest review
2 night trip with friends Nov 8, 2014
Kenton
US
5.0 / 5Outstanding
"Repeat customer"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Centrally located within a 10 minute walk of downtown area and the Wharf and lots of good restaurants. The room was efficient, bed very comfortable, bathroom very clean. Nice clean heated swimming pool. I would definitely stay here again.
Genuine Hotels.com guest review
2 night business trip Nov 9, 2014
ninette
US
5.0 / 5Outstanding
"Walking distance to downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent, very nice suite. Comfortable beds and nice showers. I would stay at this hotel again.
Genuine Expedia guest review
Other trip Nov 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Remodeling"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
They are doung a complete remodel so half of the hotel was under construction. Its going to be really Beautiful after that's done.
Genuine Hotels.com guest review
4 night business trip Nov 6, 2014
Eileen
US
5.0 / 5Outstanding
"Great place to stay."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
A great stay, so close to everything within walking condition, overall very happy and would stay again.
Genuine Hotels.com guest review
2 night trip with friends Nov 8, 2014
Susan
US
4.0 / 5Excellent
"Birthday Weekend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The day we checked into the hotel I was asked the occasion and told them it was for my birthday. They sent a bottle of sparkling wine to our room and I thought it was very generous and thoughtful.
Genuine Hotels.com guest review
2 night romance trip Oct 31, 2014
A Traveler
US
3.0 / 5Good
"Buyer beware"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Property under construction. Room old. Csrpets old, rusty fixtures in bathroom. Everytime we returned to room keys did not work we had to go to front desk multiple times. Thye claimed the rain had affected the lock on the door. Security's keys did not work either. They were rude and demanded id instead of apologizing for repeated inconveience. Really! The did not restock bathroom each day. Would not return here. Dont believe the pictures.
Genuine Hotels.com guest review
2 night trip Oct 31, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
The room was very small. There were not two sitting chairs but for some reason two garbage cans along side the bed. One was a wire mesh and the other a clunky blue plastic thing. Took up the walking space to get in the bed.
Genuine Expedia guest review
Other trip Nov 2, 2014
mary
US
1.0 / 5Poor
"Not worth the price"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
We stayed 3 nights at Casa Munras. The carpet was very old and smelled bad. Bathroom and room needed a remodel. Major remodel project going on. Woke us up at 7:30 am. TV was really old and grainy. . I would wait until they finish their remodel. Parking was very limited due to the remodel.. hotel staff was very good. ..
Genuine Expedia guest review
Other trip Nov 2, 2014
A Traveler
US
4.0 / 5Excellent
"Girls weekend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was nice but the bathroom was a little small four people but we managed. The hotel is in a perfect location.
Genuine Hotels.com guest review
3 night trip with friends Oct 24, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
TThe staff was very polite and friendly from the moment we walked into registration. The man who checked us in was very friendly and even gave us a map and told us where the best places were to eat since we had arrived late and everything was pretty much closed. They even accompodated us when our fireplace did not work in our original room. It was almost 3 am when we got back to our room to find our fireplace did not work. Maintenance was called and the man came out but was not able to fix it. So he contacted the front desk and told the woman working there. She was able to replace us into another room that did have a working fireplace and the maintenance man came back with a golf cart and loaded up our luggage and transported us to our new room! We were most impressed with this kind of professional service and will definitely come back to this hotel! Thanks for everything!
Genuine Hotels.com guest review
2 night romance trip Oct 24, 2014
Erin
US
2.0 / 5Fair
"Never again !!"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Erik and Nicholas at the front desk were wonderful. The hotel is not. My wife and I booked for two days, 22-23 October 2014. Checked-out after one restless night of: traffic noise, blaring sirens, parking lot comings & goings. Why the noise ? You have to leave your windows open for ventilation. The rooms AREN'T AIRCONDITIONED. Our tiny, gas log fireplace, 2d floor "upgraded room" SMELLED musty and old. The carpet and chair pad were stained. The floor creaked, as do the stairs. One tiny closet. No complimentary breakfast or coffee available in the lobby and parking is TIGHT. 23 years of military moves & worldwide retirement travel, have taught my wife and I how to recognize "lodging value for the money". The Casa Munras at any price ? ... never again.
Genuine Hotels.com guest review
2 night family trip Oct 22, 2014
Ken H.
US
4.0 / 5Excellent
"Value hotel with good location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel is well located a short walk to the downtown, restaurants and the pier. It is also a short drive to 17 mile drive and Carmel. The parking was a bit tricky for finding a spot right near your room. The only complaint was walking noise from the room above until 3:30 am Overall, good value for location
Genuine Hotels.com guest review
2 night romance trip Oct 18, 2014
James
US
4.0 / 5Excellent
"Comfortable hotel in great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Staff, location and restaurant were wonderful, though the rooms were a bit dated. I'll use this hotel again.
Genuine Hotels.com guest review
2 night business trip Oct 15, 2014
James
US
4.0 / 5Excellent
"Very friendly and helpful staff. Lovely Restaurant"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very friendly and helpful staff. Clean room and lovely Restaurant
Genuine Hotels.com guest review
1 night romance trip Oct 15, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I feel the hotel rooms needed some upgrades, for example tv, Internet does not really works, no ac and even the windows are too old. I think the rate is over priced I was really expecting more for the money that I spend for two nights.
Genuine Hotels.com guest review
2 night business trip Oct 16, 2014
Jorge Vargas
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Charming and centrally located. Would definitely stay there again.
Genuine Expedia guest review
Other trip Oct 16, 2014
A Traveler
US
3.0 / 5Good
"Just ok"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
It was our anniversary weekend. The lobby and restaurant was very nice and spacious. Our room, however was very small and dated. We felt exposed when we open our door. The pillows were small, flat and uncomfortable. We thought we got a good deal on the room but realized we paid more than what the room is worth. On the positive side, it forced my husband and I to be out and about.
Genuine Expedia guest review
Other trip Oct 16, 2014
Melissa
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Clean nice but no air conditioning nice stand up fan provided but power went out for few hours in early AM. Was warm
Genuine Expedia guest review
Other trip Oct 15, 2014
A Traveler
US
5.0 / 5Outstanding
"owner"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It's was nice
Genuine Hotels.com guest review
1 night family trip Oct 11, 2014
A Traveler
US
4.0 / 5Excellent
"This place is a find!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location and reasonable price - in Monterrey! Will stay again.
Genuine Hotels.com guest review
1 night business trip Oct 2, 2014
business traveler
US
4.0 / 5Excellent
"Only go for the location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Had a fabulous trip catching up with friends. I was in charge of finding the hotel. All was great when we arrived. Check-in was a breeze. The ability to park directly in front of our room was a very nice feature. I'm not sure they will put me in charge of choosing a hotel in the near future. The exchange of emails that erupted when we all got ready for dinner was at first entertaining, but by the second day it became more serious. The water pressure in the showers is almost non-existant. I wasted more (precious according to the state of the drought in California) water just trying to rinse the shampoo out of my hair than I want to admit. If there had been better water pressure, I would have used far less water.
Genuine Expedia guest review
Other trip Oct 5, 2014
Skeet
US
4.0 / 5Excellent
"Perfect for Monterey Jazz Festival"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Previously stayed here for a business conference and knew it was a walkable distance to catch the shuttle to the jazz festival. Staff was great, lobby and restaurant area were perfect for morning. Our queen rooms were fairly small but efficient, central air conditioning coming soon we were told but the portable tower air conditioner worked fine for our purposes. Never thought about the bed and pillow-just climbed in and found it very comfortable!!! Always a plus-I would stay here again for the same reasons.
Genuine Expedia guest review
Other trip Oct 2, 2014
Lisa
US
4.0 / 5Excellent
"Very Happy"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was quite nice, and the staff was exceptional. I had reserved a cozy queen room. When we checked in, I asked if the room had a refrigerator. The clerk said they could wheel one into the room. He and another clerk conferred, and he then told me they would upgrade us to a king room which came with a refrigerator at no additional cost.
Genuine Hotels.com guest review
1 night romance trip Sep 25, 2014
R K
US
4.0 / 5Excellent
"Lovely was to celebrate an anniversary"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We were celebrating our 1st anniversary and the person who checked us in upgraded us for free. It was a great room, very comfortable, beautiful grounds. Wish they had a hot tub though. It was a little far from the heart of the action, a 15 minute walk to the wharf and an additional 15 minutes to Cannery row but it forced us to get our exercise in. We enjoyed the room so much we decided to stay one more night.
Genuine Hotels.com guest review
1 night romance trip Sep 28, 2014
Julia
US
2.0 / 5Fair
"Bathroom / lack of freezer / no breakfast"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
There was NO fan in the bathroom!!!!!!!!!!!!!!!! Couldn't stand to be in there to put my makeup on or blow dry my hair, so I had to bring the noise of the bathroom out into where my husband was trying to read. no chance of him watching TV, either when i had to blow dry my hair outside the bathroom. No freezer compartment available, either!!! We bring refreezeable ice packs to put back into our cooler for our stuff we like to keep frozen, so this was a big inconvenience. AND NO CONTINENTAL BREAKFAST!!!! For the amount of money we had to pay for our room, these three things seemed very lacking in your accommodations. These are simple accommodations that we find in cheaper hotels. We had to book this hotel because we found no others available. Whenever we return to the area and have a choice, we will remember your lack of accommodations.
Genuine Expedia guest review
Other trip Sep 30, 2014
A Traveler
US
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