"Walking distance to most things"
Part of the hotel is older than other parts. Overall quality hotel. Good location if you're in town for the Jazz Festival and take the bus from the college.Genuine Hotels.com guest review
"Cozy is an Understatement"
The room was supposed to be cozy, described as a 'cozy queen' it was really more like a twin sized bed. No bathtub, very little maneuver space in the room.Genuine Hotels.com guest review
Location and roomGenuine Hotels.com guest review
"Good, but lacking"
Decent room. Remodeled areas are very nice. Bathroom needed a refresh and really very few amenities. We got a special rate, so I would have felt worse paying $60 more for the room. If you get a deal, it is a good value.Genuine Hotels.com guest review
"Fine stay- no Ac"
This hotel was fine- in need of a facelift, but comfortable and clean. My moan complaint was that there Was no AC and the room was quite stuffy, even with the windows open.Genuine Hotels.com guest review
"nice place to stay at Monterey"
Good location, close to most attractions. Many good restaurants within walking distance. Rooms were clean and comfortable. Front desk staff were friendly and helpful. Overall a very good place to stay.Genuine Hotels.com guest review
"Very good rooms"
The rooms are very nice with that sort of authentic style being able to park your car in front of the room. Service coming from the employees is very good. It's only a five minute walk to get breakfast, dinner, watch a movie.Genuine Hotels.com guest review
"not as nice as it looks"
have stayed twice, good for the price, location, and pool, but the pics and lobby make it look nicer than it is. Not updated, small shower tub, old fixtures, thin walls, no AC (but a very nice fan in the room). It is an old place they have superficially spruced up. There were a few ant sin our bathroom, when I told them at check out he simply apologized […] but didn't seem too alarmed. If you are not in the rook much, it is a solid option in monterey b/c of the location, pool, and price. Read moreGenuine Hotels.com guest review
Response by Casa Munras Garden Hotel & Spa We are all appreciative of your review and were happy that we could provide you with the perfect location for your Monterey adventures. As you mentioned, our lobby has recently been renovated along with our restaurant, meeting rooms, and spa and in October we will begin renovating our guest rooms. Included in the scope of the renovation will be the installation of all new furniture, 42” inch flat screen televisions, flooring, and significant upgrades to the insulation, electrical, and plumbing. We hope that you will pleased with the outcome and look forward to welcoming you back to experience all the exciting changes. Sincerely, Management of the Inns of Monterey
"Close to downtown but lacking some basics"
My husband and I spent a long weekend here in September. The building is older, but has been nicely remodeled. There was a big wet spot on the floor, but it eventually dried, and the room smelled clean. The bathroom was spacious. When we checked in we found out the rooms did not have central heat or air conditioning. Since the room we stayed in gets […] lots of sun, that made it heat up quite quickly. We used the ceiling fan, and a portable fan we found in the closet. Even with that, we still had to leave the windows open pretty much the whole time we were in the room. This let all the traffic noise, the pedestrian noise, and the housekeeping and garbage truck noise. The service was great, the location ideal, but I wouldn't stay there again. A small wall heater and a ceiling fan don't cut it for climate control. Read moreGenuine Hotels.com guest review
Very nice hotel, great location. The only thing I didn't like was early morning(5am) activity in the parking lot behind out room. The restaurant is very good and the staff professional and friendly. It's an easy car ride to Big Sur, which is a must see.Genuine Hotels.com guest review
"OK, but a pretty tired room"
We found this place while driving and did not have time to read a lot of reviews. It was OK, but the room is quite dated, and the bathroom is small. Not sure what else was available at the last minute, but unlikely we would return. It is just old and tired.Genuine Hotels.com guest review
Large sprawling hotel with many units. Exterior looked inviting, but interior was dark and somewhat dreary, even with the shutters in open position. Room size small and did not include a refrigerator. Carpet looked old and dingy. Did not want to remove shoes/socks. Staff were very pleasant and helpful. Cookies at the reception desk were a nice touc […] h. Read moreGenuine Hotels.com guest review
Everything was great. One minor complaint--we asked for a wake up call and never got it.Genuine Expedia guest review
"Rude registration desk attendant"
No Air Conditioning, so noisy outside at 4:00am. Main registration attendant was rude when we asked about checking in early so the wine we bought in Napa would not spoil in the heat. Fortunately her assistant was nicer and put a rush on getting our room ready. We would not stay here again.Genuine Hotels.com guest review
Response by Casa Munras Garden Hotel & Spa Thank you for taking the time to review. We are sincerely sorry that the warmer than normal weather detracted from your stay and for the noise issues that you encountered. While we do not guarantee check in till 4:00 pm we do always try to accommodate our guest’s requests for early check-ins or late check-outs, should we have the flexibility to do so. In addition, we do offer to store our guest’s luggage should their room not be ready and provide them with a courtesy call should their guest room be ready prior to guaranteed check-in. We are very sorry that this was not communicated in a friendlier manner by our front desk staff, but were pleased that one our staff members were able to assist in expediting the process. Additionally, being a coastal community a large number of properties on the peninsula, including Casa Munras, do not contain air conditioning. Typically we are lucky enough to enjoy the cool ocean breezes from the bay. However, during the summer we do happen to experience a few days that are warmer than normal and in an effort to make our guests more comfortable we have placed oscillating fans in each of our guest rooms if need be. In addition, in October we will begin guest room renovations and included in the scope of the renovation is the installation of ceiling fans. We will also be making significant upgrades to the insulation, electrical, and plumbing along with new furniture, flooring, and flat screen televisions. Should your travels bring you back to Monterey we would enjoy the opportunity of having you stay with us to experience the upcoming changes. Thank you again for your feedback, we truly believe it is vital to our continued success and will be used to help us improve. Sincerely, Management of the Inns of Monterey
"Great Overall Value"
My girlfriend and I spent two nights here in one of the rooms with a king bed and a fireplace. The bed was exceptionally comfortable, and all of the amenities provided in the room were convenient, useful, and enjoyable. However, due to the weather being surprisingly warm for Monterey, we did not use the fireplace. The service staff whom I interacted […] with were very friendly and helpful, and the room rates are hard to beat, considering both the expensiveness of the area and the room. The hotel is within walking distance of many of Monterey's attractions and dining establishments, which is also a plus. The decorating of the hotel may not be pleasing to those who have incredibly demanding or specific aesthetic tastes, but I thought it was quite nice and suited the overall Spanish theme very well. I would definitely stay here again. Read moreGenuine Hotels.com guest review
"Nice hotel walking distance to almost everything"
Stayed for two nights with my wife for our anniversary weekend. The room was clean and spacious with a king bed, a fireplace and plenty of room to walk around a stretch out. The staff was all very friendly from the front desk to the in house restaurant. Really close to a lot of really good restaurants and a a short walk to most all the major attractions […] that Monterey has to offer. My wife and I really enjoyed out stay here and would come back. Read moreGenuine Expedia guest review
It was a great experience. Highly recommended, however did have a little difficulty finding it tbh.Genuine Expedia guest review
"They were very accommodating. Nice clean room."
Loved the happy hour choices. Staff was helpful and knowledgeable of the surrounding area'sGenuine Expedia guest review
"Good for the price"
We went there for just a relaxing few days in Monterey. It was my mother in law, myself and my 4yr old. Everyone was very friendly and the rooms were clean. The beds were a little on the small size which was fine for us because we just got a roll away bed for my daughter and we each had a double bed to ourselves.. But there would have been no way I […] would have shared the bed with my husband had he gone.. It would have been too tight.. The shower had some low pressure but I guess they are going to be renovated starting in October so hopefully they fix that. At least the quality of the products they provide kind of make up for the poor shower pressure. We thought the beds were comfy but you should take a pillow unless you like the feather pillows that go really flat because that is what you get. Now the pool.. It was great..especially for my little one.. She swam each day and it is kept nice and warm. We never had a lot of people to deal with because we went during the week so it was like we practically had it to ourselves. Spa.. Ok so I REALLY wanted to try the spa because it had good reviews.. So I walked over one day and NO ONE was there. Everything was open! So I walked up and down and the place was totally empty. So I waited about 10 min and still no one.. Now had I been a dishonest person I could have cleaned them out and no one would even know it was me! But of course I didn't I just took a brochure and walked over to the front desk and asked them if the place is usually unattended. I believe it was Bob who helped me by calling over there and seeing if someone would pick up and when no one did he walked over with me and called out to see if anyone was there and he checked all the rooms to no avail...this chick was gone! Lol so he apologized and told me about some other places that were near by but I just told him to nevermind and I would be back to see if she will show up. So I finally go back after another 15 min and FINALLY she is there! I told her I waited Read moreGenuine Hotels.com guest review
"Quirky Remodeled Motel"
This hotel has a close-in location to downtown and has free parking. The lobby and common areas couldn't be nicer. The restaurant is as good as any downtown. But, as its heart, this is a remodeled late 50's vintage motel. The small, spartan rooms are exactly what one would expect from that era. Comfortable but basic rule the day here. There is nothing […] in the accommodations to suggest the premium price. Read moreGenuine Hotels.com guest review
"Close to everything in Monterey"
We arrived later in the evening and were glad to know we could take food from the restaurant to our rooms. The staff were courteous and helpful.Genuine Expedia guest review
Found this hotel on Expedia and it turned out to be a great hotel. Had a really nice outdoor area with firepit and a really nice pool. Would definitely stay here again.Genuine Expedia guest review
"Just Somewhere to stay in Monterrey"
Okay for one night stay. It is close to Alvarado Street shops/restaurants. The rooms and furniture inside the rooms are a bit outdated. The lobby decor is nice compared to the rooms.Genuine Expedia guest review
We got a room with a fireplace and enjoyed sitting on the wide walkway/sort of balcony in front of our upstairs room overlooking the pool. It's a short walk to lots of restaurants and shops and the path along the coast to Cannery Row is just a few more blocks. We had a nice breakfast in their restaurant although it was very crowded and service was a […] little slow. We very much enjoyed our stay here. Read moreGenuine Hotels.com guest review
Fab. Location is epic. Staff, lovely. Will def stay again next time we're in town.Genuine Expedia guest review
Rooms is extremely tight, dark and the only window face the parking lot. Which means: noisy, no privacy and not the right place for a relaxing vacation. We were extremely disappointed as we payed a lot of money for this room.Genuine Hotels.com guest review
Response by Casa Munras Garden Hotel & Spa We are very appreciative of your review and are sincerely sorry to hear that your stay was not enjoyable. Our company, the Inns of Monterey, recently purchased Casa Munras and has been in the process of evaluating for improvements. We will begin renovating our guest rooms this October and will be installing all new insulation and double pane windows, which will minimize noise transmissions. Additionally we will be installing all new lighting, electrical, plumbing, new furniture, flat screen televisions, and ceiling fans. We currently have two model rooms completed which will serve as a template for the renovation of the remaining rooms and hope that the upcoming renovation will address many of your concerns and hope to welcome you back in the future to experience all the exciting upcoming changes. Sincerely, Management of the Inns of Monterey
"Nice for the price"
We wanted a nicer hotel for our anniversary trip as opposed to a motel or something along those lines and this delivered exactly what we needed. We stayed in the cozy queen and it was great. Bear in mind, the hotel itself wasn't our destination. We spent all our time exploring the town. That being said, I might not reccomend this room as a destination […] room. The title gives it all away, and it is quite cozy. But for a night of sleep and not much else, it was perfect. The only real downside are that the Windows are thin and outside sounds come in pretty easily. The restaurant has great food and we walked to cannery row (took about 15-20 minutes but there is a great pedestrian walkway/bike path that gets you there). If cannery row is where you are going, there are closer hotels but they are more expensive. Ultimately, Casa Munras helped to deliver a very memorable getaway! Read moreGenuine Hotels.com guest review
"Not that "Excellent""
i chose this hotel because it looked nice, and had "excellent" reviews. The place is nice. The people are nice. It doesn't matter if you chose the most expensive room in the hotel, the walls are still super thin (typical of American buildings it seems), the toilets make a lot of noise when flushing, at least ours did, since you are right next to the […] parking lot no matter what room you have, you hear people very well, the doors closing , locking from the cars, people coming/leaving... We chose the queen size bed, and it was the smallest queen size ever! the bed was most uncomfortable. For the price paid, it is a very expensive place. However the pool looked very nice, and very clean. The place in general is very clean. Read moreGenuine Hotels.com guest review
Traveled here with two kids, loved the heated pool and proximity to wharf (walking distance)Genuine Hotels.com guest review
"Not Bad, But not Great."
The location of this hotel is fantastic, everything I wanted to to in Monteray was within 5 minutea driving distance. Ir is an older hotel and I was on the bottom floor so I could hear people stomping on the ground above us through the night, as well as the voices in the room next to us and every single noise made outside our door. I was annoyed that […] the trash cans were not emptied in our room on arrival the first night, someones leftover fast food bag was left for us to enjoy. Overall my stay was "ok" I have definetly stayed in worse, the entire time I was thinking I should have stayed at the Hyatt. Read moreGenuine Hotels.com guest review
Response by Casa Munras Garden Hotel & Spa Thank you for taking the time to share your feedback regarding your recent stay at Casa Munras. We were all pleased that you enjoyed the central location of our property and found it to be a short drive to everything you wanted to see in Monterey. As you mentioned, we are one of the more authentic properties in downtown Monterey, however, we are pleased to share that in October we will investing four million dollars in guest room renovations, after recently purchasing this property due to its central location. We are excited to bring back the luster of this historical property by preserving its authenticity, but also offering our guests all the modern day services and amenities. The scope of the renovation will include installation of all new insulation and double pane windows along with new plumbing and electrical. Additionally, we will be installing ceiling fans, new furniture, and flooring. We are very sorry that we fell short of your expectations and our own standards during your stay and sincerely hope that you will consider staying with us in the future, so that might have the opportunity to restore your positive attitude regarding our hotel. Sincerely, Management of the Inns of Monterey
"nice location close to everything"
easy to find from highway. located near the ocean, cannery row and aquarium. we didn't use restaurant or pool but both looked nice.Genuine Expedia guest review
Wish there was AC. Happy it was dog friendly. Amazing staff.Genuine Expedia guest review
clean but very busy hotel...Genuine Hotels.com guest review
Excellent hotel: nice neighborhood, cozy room, nice pool and good restaurant. Highly recommend to stay in this hotel.Genuine Hotels.com guest review
"Great location and great if you like a cozy room."
The Staff, pool, amenities were excellent. However the room was very small.Genuine Expedia guest review
Great Location. Easy to walk through town or down to beach. Loved the comfortable beds and "old school" shutters that opened to allow cool air in.Genuine Hotels.com guest review
The location was away from the hard core tourist shops but that was what we wanted. The buildings were nicely laid out, a little dated but well maintained an clean. We were right around the corner from Trader Joes and a great local breakfast joint. We had a very nice stay here.Genuine Hotels.com guest review
"Nice, clean and accommodating."
We booked a "cozy queen" room and thought it would be just a cute cozy room with a queen size bed. The room was really small and the queen bed looked like a generous twin not a queen. We unpacked and went to dinner where we discussed the situation and decided to see if there were any "king" rooms available. The front desk was really polite and found […] us a King with a fireplace in the "newer part" of the hotel. It was upgrade per night which we were happy to pay because we had booked the smaller room. The room was beautiful and twice the size of the "cozy queen", I would suggest asking for the bigger room in the newer wing of the property. I would recommend this to any of my friends and family. Read moreGenuine Expedia guest review
In addition to all five stars above, the hotel is walking distance from all the planned activities we have at the wharf, the church, park, etc.Genuine Expedia guest review
"Great location and excellent staff"
This hotel has a great location and is very close to a lot of great bars, restaurants and the ocean.Genuine Expedia guest review
Pillows sucked. Bring your own if able. It was a tocuhed up older motel. Clean and staff were friendly. About a 15 min walk to the oceanGenuine Hotels.com guest review
"Nice hotel. Close to everything."
Very nice hotel. Walking distance to Fisherman's Warf, Cannery Row and Aquarium.Genuine Expedia guest review
"Nice, but be aware."
The hotel grounds are nice, the rooms clean and beds comfortable. Be aware there is no air conditioning - maybe not too bad in Monterey, but there is also no way to turn the bathroom fans on. So, there is no way to ventilate the bathroom, and the room can be very stuffy. We kept our door open a lot... not too comfortable for a couple of single wome […] n... Read moreGenuine Expedia guest review
The location of the hotel is very convenient, but getting into the hotel is complex because of only one access and a three way stop. Room was very small with no air conditioning. Windows open onto parking lot, so opening them for air creates a privacy issue.Genuine Hotels.com guest review
"convenient and close"
It is only 2 blocks from some of the historic sites and the downtown area.Genuine Hotels.com guest review
"Vacation with grown children"
Hotel staff helpful answering questions about sightseeing, appreciated that they booked our two rooms adjoining with connecting door even though this was not specifically requested. Used fitness room and found everything clean and in working orderGenuine Expedia guest review
This is more like a motel than a hotel, and the room should have been renovated 5 years ago. The carpet was very dirty!Genuine Hotels.com guest review
This hotel is beautifully maintained. There is a lovely restaurant. The rooms are nice and quiet. Like many in this area, rooms do not appear to be air-conditioned, but the hotel supplied a fan, which we used. The location is fine; Cannery Row is about 10 minutes away by car. Visitors can buy an aquarium pass from the hotel which gets you past the long […] entrance lines and allows you to come back for a second day. Only complaint: the Internet, which is free, did not work for us at all in our room. We did mention it to the staff, but nothing was done. Read moreGenuine Hotels.com guest review
Always a nice stay. Staff, restaurant , excellent.Genuine Hotels.com guest review
"Nice stay in Monterey"
Stay was fine. Close to restaurants and other amenities. The room was perfectly comfortable. The shower was a bit challenging - dark and poor water pressure. Service was very good despite how busy check-in was due to a softball tournament.Genuine Hotels.com guest review
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