Wish there was AC. Happy it was dog friendly. Amazing staff.Genuine Expedia guest review
clean but very busy hotel...Genuine Hotels.com guest review
Excellent hotel: nice neighborhood, cozy room, nice pool and good restaurant. Highly recommend to stay in this hotel.Genuine Hotels.com guest review
"Great location and great if you like a cozy room."
The Staff, pool, amenities were excellent. However the room was very small.Genuine Expedia guest review
Great Location. Easy to walk through town or down to beach. Loved the comfortable beds and "old school" shutters that opened to allow cool air in.Genuine Hotels.com guest review
The location was away from the hard core tourist shops but that was what we wanted. The buildings were nicely laid out, a little dated but well maintained an clean. We were right around the corner from Trader Joes and a great local breakfast joint. We had a very nice stay here.Genuine Hotels.com guest review
"Nice, clean and accommodating."
We booked a "cozy queen" room and thought it would be just a cute cozy room with a queen size bed. The room was really small and the queen bed looked like a generous twin not a queen. We unpacked and went to dinner where we discussed the situation and decided to see if there were any "king" rooms available. The front desk was really polite and found […] us a King with a fireplace in the "newer part" of the hotel. It was upgrade per night which we were happy to pay because we had booked the smaller room. The room was beautiful and twice the size of the "cozy queen", I would suggest asking for the bigger room in the newer wing of the property. I would recommend this to any of my friends and family. Read moreGenuine Expedia guest review
In addition to all five stars above, the hotel is walking distance from all the planned activities we have at the wharf, the church, park, etc.Genuine Expedia guest review
"Great location and excellent staff"
This hotel has a great location and is very close to a lot of great bars, restaurants and the ocean.Genuine Expedia guest review
Pillows sucked. Bring your own if able. It was a tocuhed up older motel. Clean and staff were friendly. About a 15 min walk to the oceanGenuine Hotels.com guest review
"Nice hotel. Close to everything."
Very nice hotel. Walking distance to Fisherman's Warf, Cannery Row and Aquarium.Genuine Expedia guest review
"Nice, but be aware."
The hotel grounds are nice, the rooms clean and beds comfortable. Be aware there is no air conditioning - maybe not too bad in Monterey, but there is also no way to turn the bathroom fans on. So, there is no way to ventilate the bathroom, and the room can be very stuffy. We kept our door open a lot... not too comfortable for a couple of single wome […] n... Read moreGenuine Expedia guest review
The location of the hotel is very convenient, but getting into the hotel is complex because of only one access and a three way stop. Room was very small with no air conditioning. Windows open onto parking lot, so opening them for air creates a privacy issue.Genuine Hotels.com guest review
"convenient and close"
It is only 2 blocks from some of the historic sites and the downtown area.Genuine Hotels.com guest review
"Vacation with grown children"
Hotel staff helpful answering questions about sightseeing, appreciated that they booked our two rooms adjoining with connecting door even though this was not specifically requested. Used fitness room and found everything clean and in working orderGenuine Expedia guest review
This is more like a motel than a hotel, and the room should have been renovated 5 years ago. The carpet was very dirty!Genuine Hotels.com guest review
This hotel is beautifully maintained. There is a lovely restaurant. The rooms are nice and quiet. Like many in this area, rooms do not appear to be air-conditioned, but the hotel supplied a fan, which we used. The location is fine; Cannery Row is about 10 minutes away by car. Visitors can buy an aquarium pass from the hotel which gets you past the long […] entrance lines and allows you to come back for a second day. Only complaint: the Internet, which is free, did not work for us at all in our room. We did mention it to the staff, but nothing was done. Read moreGenuine Hotels.com guest review
Always a nice stay. Staff, restaurant , excellent.Genuine Hotels.com guest review
"Nice stay in Monterey"
Stay was fine. Close to restaurants and other amenities. The room was perfectly comfortable. The shower was a bit challenging - dark and poor water pressure. Service was very good despite how busy check-in was due to a softball tournament.Genuine Hotels.com guest review
We stayed with our young kids ( aged 5 and 18 months) for 3 nights over the 4th of July weekend. The staff at the front desk( Marisa/Victor/Eric) was extremely helpful. On our arrival they gave cute hand puppets to the kids as a welcome gift. I requested for a quieter room at the back of the property. Room 240 is one of the largest and nicest room. […] It is very spacious and allowed the kids to play around. The best part was the pool where the kids had a blast.We spent hours at the pool which is heated up to 82 degrees , a luxury in foggy Monterey peninsula. The staff helped heat up the milk for the little one 3 times a day. We also borrowed DVD's from the front desk. Also Casa Munras participates in the 2 day admission for the price of 1 day program for Monterey Bay Aquarium which is very good when you have little feet that get tired soon but want to go to the same attraction again. We ate dinner one night at their Spanish restaurant Estebaan where the veggie tapas were delicious. Overall great place to spend a stay-put, leisurely resort time with family and I would like to visit again. Read moreGenuine Hotels.com guest review
"older remodeled hotel, new dining facilities !"
the room was smaller than requested w/ a bed that creaked w/ every move! When we complained they said they were "sorry"! The restaurant is great in the premises!Genuine Expedia guest review
a little hard to get toGenuine Hotels.com guest review
"Couldn't have been easier"
Casa Munras was a cozy, well maintained room that we found just right for our overnight stay. The room didn't have air conditioning, but a very nice tower fan was provided for our comfort. Its location was perfect as it was very easy to find, you practically run right into it, and it is very close to some of Montereys most popular spots for visitor […] s. Read moreGenuine Hotels.com guest review
"Loved Casa Munras!"
Casa Munras was such a wonderful place to stay. We never really had to drive anywhere since it was walking distance to everything we needed (food, shopping, beaches.) The hotel staff are fabulous and very helpful and accommodating. We used the swimming pool (which was comfortably warm) and the fitness room everyday. I will definitely stay here agai […] n. Read moreGenuine Hotels.com guest review
"there to attend a family wedding hotel was great"
like I said hotel was great only problem was parking but to be expected we were getting back to our room late and had to park a ways from our room one night security picked us and took us to our room. no big deal .Genuine Expedia guest review
The hotel itself was fine. Would stay there again, but definitly would not book a room with two double beds for 4 people. The beds were just a tad bigger than twin beds. Sharing a small bed with another adult does not make for a comfortable night. Would also request a room that is not near the fire exit as the maid staff with their carts use that area […] and were so noisy early in the morning. Read moreGenuine Expedia guest review
The staff could of been a little nicer, the room had no decor , the bathroom had dirty floors, rug was badly stained. Went to the day spa it wasn't much better. Got a aromatherapy message and there was no aroma.Genuine Hotels.com guest review
It is well located. Has a very friendly ambiance - particularly in the bar and restaurant. Pool is fine - especially if you have children.Genuine Expedia guest review
"Older buildings updated nicely but not perfectly"
Creaking floorboards under lots of new carpet and padding? To be expected and no problem for upper floor neighbors. Beautiful modern room decor. Windows in room 252, however, need new cranks. These wore out a long time ago, I'm sure. Very helpful and pleasant staff. Everything you need is in short walking distance in this cozy neighborhood. Easy access […] to downtown and highway too. Definitely a high recommendation. Read moreGenuine Hotels.com guest review
It was perfect for my getaway! Nice grounds close to everything! It was also a nice surprise to find the fireplace in the roomGenuine Expedia guest review
My girlfriend and I were very disappointed with our stay. Extremely rude hotel attendant, filthy carpet in room, hair all over the bathroom floor, bugs and spiders found throughout room, filthy coffee mugs left in room, paper thin walls, even the slightest movement from upstairs guests will keep you up at night. Overall, extremely disappointed.Genuine Hotels.com guest review
Response by Casa Munras Garden Hotel & Spa We are very disappointed that your stay was less than delightful and are sincerely sorry that you were not met with more friendly and attentive service, which is contrary to our mission and service standards. We would also like to assure you that cleanliness is a top priority of ours and have shared your feedback with our management and staff. Additionally, in regards to exterior noise transmissions, we will be beginning room renovations this October, which will include installing all new insulation and double pane windows. The noise levels in the guest rooms, as well as the general design of the rooms, are high priorities. We hope that you will consider returning in the near future to experience all the changes firsthand. Sincerely, Management of the Inns of Monterey
"Charming and Convenient Stay"
The accommodations were very comfortable. The room was quiet. We liked the private outdoor porch from our bedroom. The staff was friendly and helpful and we appreciated being able to walk right out the door down to the Monterey Fisherman's Wharf. We hope to stay there again in the future.Genuine Hotels.com guest review
"easy walking distance from downtown nightlife"
This was a very good stay: the room came with great quality portable stereo with iPod dock. The soaps and other bathroom products were the quality of those you would find in boutique hotels.Genuine Hotels.com guest review
"Did not match other's opinions"
While, the location is great and service good, the rooms need a good deal of attention. My room had an aroma of Pinesol. I bought soap to get rid of it-didn't work. While it's a non-smoking hotel, several guests were smoking outside either on balconies or in the parking lot.Genuine Hotels.com guest review
I can't imagine this facility could be classified as a hotel. It isn't even a nice motel. The rate was $198.00/night for a cozy queen room, which should have been only $89.00/night. Very thin walls, very noisy.Genuine Expedia guest review
Response by Casa Munras Garden Hotel & Spa Thank you for your feedback as it is vital to our continued improvement. We are all disappointed to hear that your stay did not meet expectations. Our Cozy Queen guest rooms are a great alternative for a single traveler passing through with a square footage of 200 ft. This room is our most economical choice, but not as ideal for those needing more space. We would like to invite you back in the hopes of accommodating your party to better suite their needs. We would also like to share that we will begin room renovations in October, as our lobby, restaurant, meeting spaces, and spa have all recently been updated. In the scope of the renovation plans we will be installing all new insulation and double pane windows to minimize noise transmissions. We hope that you will consider returning in the future to experience the updates firsthand. Sincerely, Management of the Inns of Monterey
"Convenient to everything & very clean."
Casa Munras actually has a lot going for it. Great location to everything downtown Monterey, nice restaurant on the property, very clean and a pool. Don't know what more you could ask for! I would definitely stay at Casa Munras next time I'm in Monterey.Genuine Hotels.com guest review
We have stayed at Casa Munras many times throughout the years. On this occasion we were celebrating our birthday. Casa Munras graciously gave us chocolates, sparkling wine, and a warm friendly card. Needless to say, we will be back!Genuine Hotels.com guest review
It felt like a somewhat refurbished motel. It looked nice inside, but we moved to a different hotel after one night, because the smell of the sewer that emanated from the bathroom gave us sore throats.Genuine Hotels.com guest review
Response by Casa Munras Garden Hotel & Spa We are very sorry that you experienced such an issue during your stay with us and want to thank you for your honest comments. This is certainly not typical of our guest rooms and would like to thank you for bringing this to our attention. In response we have shared your feedback with our maintenance and housekeeping staff, as this is certainly something that should never occur. We would like to invite you back in the future if your journeys ever bring you back to Monterey. We will be renovating our guest rooms beginning this October and hope that you will have the chance to return to experience the finished project. Sincerely, Management of the Inns of Monterey
"great for a longer stay"
The hotel was really cute, well decorated and the beds were heaven. Down pillows and pillow top mattress and fireplace in the room, made it really homey. Really glad to have the fridge and coffee maker to store food over the 5 days we were there. The pool was closed while we were there, which would have been nice to know when we booked, but it really […] was too cold to use the pool anyway, so no major loss. Overall, we would recommend this hotel to anyone and everyone. We would stay there again. Read moreGenuine Expedia guest review
It is listed as a hotel and spa. I would rate it as a very expensive Motel 6 with a mediocre spa in a separate building. Based on photos I was expecting a beautiful, spacious room. What we got was a run-down, musty smelling room that looked like it hadn't had any attention in a decade. The toilet in our room had p*bic hair on it, and we asked to move. […] Our second room was minus the hair, but really didn't seem much cleaner as there was sandy grit on the back of the toilet...like it hadn't been cleaned or even wiped down. It really set a negative tone. Read moreGenuine Expedia guest review
Response by Casa Munras Garden Hotel & Spa Thank you very much for your review. We are all disappointed to hear about your experience and have passed on your feedback to our housekeeping management. Please rest assured that this is not our service standard and are very sorry that you experienced this while our guest. Cleanliness is certainly a top priority of ours, as we strive to provide a clean and comfortable environment for our guests. As part of our ongoing maintenance program we did have all carpets professionally cleaned in the spring. Moreover, in October we will begin an extensive guest room renovation which will include all new plumbing, carpets, insulation, and furniture. Again, thank you for your honest comments as they provide us with our most valuable tool for improvement. Sincerely, Management of the Inns of Monterey
"Great ambiance and excellent service"
Overall our experience was incredibly positive. Everything from the service at the reception to the comfort of the room and the bed was excellent. We were greeted by Nicholas, who was not only incredibly helpful but also lifted our spirits and made us feel welcome after a long day of traveling. I would definitely recommend staying at Casa Munras Hotel […] & Spa if you're in Monterey. Read moreGenuine Hotels.com guest review
"Great location; rooms a bit outdated but clean"
Loved some of the work they have done in the main building but the rooms and the bathroom are outdated. They all work. Bed was very comfy and a huge big screen TV but everything else looked at least 20 yrs old. I would still recommend because of the location so close to downtown and the staff was very helpful. Have them make reservations for you and […] give you a VIP pass. Read moreGenuine Expedia guest review
it was great!Genuine Hotels.com guest review
"Not worth it"
Pool not available. You have to pay extra for spa. Room noisy and small.Genuine Expedia guest review
Response by Casa Munras Garden Hotel & Spa We would like to apologize for the inconvenience of our pool closure during your stay with us, as it was undergoing maintenance. We made several attempts to let all of our guests know about this closure beforehand, and are very sorry that this was not communicated to you. Similar to other properties in the area we do charge a fee for spa day use, as it ensures a serene environment for our hotel and spa guests to enjoy the amenities offered. Regarding the room size and noise, we are very sorry that you encountered a less than restful stay with us. We did recently purchase Casa Munras Hotel and Spa and will begin room renovations this October, which will include new insulation and double pane windows to reduce noise transmissions. Sizes of rooms will remain the same, however we do offer a wide variety of room selections in hopes of finding the perfect fit for our guests. We believe that honest comments such as yours are vital to our continued improvement and want to thank you for taking the time to post your feedback. Sincerely, Management of the Inns of Monterey
"Two night stay"
Definitely missed any type of in room air circulation. They provided a tower fan in the closet which when discovered and moved into the room we used most of the time.Genuine Hotels.com guest review
"Overall Nice Stay - will return"
Spent 3 nights in two different rooms. First 2 nights were very nice. Room was small but bed was very comfortable and shower was Awesomely spacious. Third night was good. Room was double bed spacious. Bathroom was huge, shower tub was adequate. Water pressure was low and shower head was disappointing. Having a full flowing shower head would have gotten […] this rating all FIVES. Overall it was a Nice Stay. Read moreGenuine Hotels.com guest review
"Overall a Great Place to Stay in Monterey"
Nice hotel, rooms were nice and clean. Very nice setting and location. Staff was very helpful and had great recommendations on things to do and places to eat. Great value for the money. Would definitely come back.Genuine Hotels.com guest review
Great location. Some updating done in room but needs a little tlc.Genuine Hotels.com guest review
"Nice but kinda noisy"
So we stayed here as a couple on Memorial Day weekend Saturday to Monday , we really like our hotel room Corner 2nd floor deluxe King the property was really pretty and there were flowers everywhere , Hotel staff was very accommodating and they even gave us places to go eat and directions for what we wanted to do .. Only one hiccup for me though was […] it could get a little noisy from our spot due to Cars parking and hearing people come and go however my fiancé said he did not have a problem with sleeping at night , I'm a really light sleeper so I hear everything . I can't comment on the pool I did not use it but I did go over to check it out and it's pretty nice and had lots of lawn chairs out for use. I definitely would stay here again but maybe in a quieter room. Read moreGenuine Expedia guest review
"Nice hotel, close to downtown. Great gym!"
All the staff I encountered went beyond their way to make this a great experience. The parking is a little tight. The bed's were very comfortable. I highly recommend this place.Genuine Expedia guest review
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