I really like the Park Central. The location is great. This time, though, my room had peeling paint and an uneven floor. The shower area was good but the bathroom door almost bumped the toilet when opening and closing the door. Bell Service was exceptional upon my departure.Genuine Hotels.com guest review
Room temperature control didn't work and I d think there is a diverter in plumbing, but otherwise it's a great hotel.Genuine Hotels.com guest review
"Good hotel, good value. Will come back."
Conveniently located, reasonable price, rooms looked like they've been redone recently. Overall a good experience. Would stay here again.Genuine Hotels.com guest review
"Nice convenient hotel."
Close to the subway, lots of good restaurants, cleanGenuine Hotels.com guest review
Just need to change TV systemGenuine Hotels.com guest review
Perfect ,very pleasant wish the restaurant be openGenuine Hotels.com guest review
"1 NIGHT GET AWAY"
EVERY THING VERY CLEAN AND COMFORABLE, LOVED LOCATION. A QUICK 1 NIGHT STAY WITH KIDS, STAFF WAS SO POLITEGenuine Hotels.com guest review
"Great Location, Big Clean Rooms, Friendly Staff."
The Registration lady from Dominican Republic was very professional and took care of our needsGenuine Hotels.com guest review
"Hidden Gem in Manhattan"
Really nice boutique hotel next to Carnegie Hall. I was pleseantly surprised at the value, the room, quality, and the upbeat ambiance of the first floor lounge. Will make this my new place to stay for business or pleasure.Genuine Hotels.com guest review
Fantastic hotelGenuine Hotels.com guest review
"great place to stay"
Its a very nice hotelGenuine Hotels.com guest review
Friendly staff, and good location. Room was ok not great! But overall it is pretty good.Genuine Hotels.com guest review
"Perfect Location, Reasonably Priced."
We were pleasantly surprised with our stay. For such a reasonably-priced hotel, the room size was great for NY, the location was perfect-a couple of blocks away from Central Park and short walking distance to Time Sq. The staff was also very accommodating. Will definitely stay here again when we're in NYC.Genuine Hotels.com guest review
"auditions in NY weekend"
We were allowed to check in early. Which made everything convenient. Staff was great.Genuine Hotels.com guest review
"Convenient and comfortable."
Check-in and check-out were quick and easy. Room was quiet and comfortable, but there was no clock, which was a minor annoyance. Also, there was no complimentary coffee in the room or in the lobby. Other than that, we enjoyed our stay.Genuine Hotels.com guest review
"Good, not great hotel."
The hotel wasn't amazing, wasn't terrible, it was just okay. The internet connection was painfully slow, maybe even non-existent. When checking in, our view was of the roof and other people's rooms. The room was small, but comfortable and clean. A couple of annoying things were that we had requested a late check-out (1p) but they had shut off our room […] key cards, so I had to go back downstairs to get the key cards fixed. I also received a facility fee of $27 for the night. The lobby had a strong smell, almost like a plug-in air freshener. I just wasn't overly impressed, will probably try another hotel for similar price to see how they compare. Read moreGenuine Hotels.com guest review
"great hotel in a prime location"
Pros: - An excellent hotel - Recently renovated,very comfortable, clean and well appointed room. - great location, a few minutes walk to central park. - Friendly,helpful, professional staff. Con: $25 /night mandatory facilities fee to cover phone, WiFi and fitness center, not included in on-line advertised rate.Genuine Hotels.com guest review
"Acceptable and Well Situated Hotel In Midtown"
Room was acceptable, price was fair, but the $27 + surcharge for amenities not used was unacceptable.Genuine Hotels.com guest review
The hotel architecture and renovation was done beautifully. We had a wonderful bartender on Saturday night and staff at the front desk was helpful and welcoming. It would be nice if they served some type of food in the bar area.Genuine Hotels.com guest review
We were pleasantly surprised for the price how nice the hotel was and also how convenient!! I would definitely stay there again!Genuine Hotels.com guest review
"Amazing hotel in perfect location!!!"
Finally a hotel that looks exactly like the pictures! Its newly renovated, smells delicious when you walk in, this is a NY hotel that I will be back again and again. Check in was a breeze, 5 minutes and done. I don;t know why people complained, maybe they went in a specially busy weekend or something. Everyone was very helpful and accommodating. They […] do not have a restaurant on property, but they do have a cute Starbucks type market on the lobby to get breakfast, a quick bite to eat etc. They even have salads, fruit, sandwiches etc along with snacks and breakfast foods. Location cannot be beat! a block to central park, 2 blocks to 5th ave and around the corner from Columbus and Broadway! I just loved this hotel!!! Read moreGenuine Hotels.com guest review
Perfect location for getting around Manhatton with the subway literally just around the corner. Rooms were big, clean and very comfortable beds.Genuine Hotels.com guest review
"Great location but not worth the price"
This hotel was very centrally located and great for getting around if you only have a few days to see NYC. BUT for the cost of the stay I found the rooms to be much too small and the bed really was not comfortable. There was some damage to the base boards and some paint peeling off which didn't really bother us but for the price we thought it would […] be a bit more spacious and less damages. Read moreGenuine Hotels.com guest review
Was nice to see renovations, but they need coffee in the rooms!!!Genuine Hotels.com guest review
Every thing about the hotel was excellent, except for the front desk and check in process they were understaffed, most were on the telephone Wally large line formed in the lobby. And no help came to assist.Genuine Hotels.com guest review
"A real find"
I get to NYC three or four times a year and tend to try out different hotels. Got a room here for $140 a night (plus $27 facility fee). Great value - defined as quality divided by price - particularly for the neighborhood - which could not be more convenient. Right across from Carnegie Hall. Candle scent coming in the front entrance is a tad overpowering […] and more elevators on the transient side are needed, but apart from these two minor flaws it is pretty much a keeper. Read moreGenuine Hotels.com guest review
The hotel staff were great. Anna at the front desk helped me so much. I had no wifi in my room. I was put in touch with tech services. When they were unable to solve the problem I was moved into an upgraded room at no cost. Very nice. I do think the $25 mandatory fee for wifi and the gym is bogus why not just be honest and add it to the room cost. Otherwise […] a very good experience Read moreGenuine Hotels.com guest review
"Great place to Stay !"
Couldn't have picked a nicer place . Rooms clean and staff were very friendly and helpful . Will definitley stay there again .Genuine Hotels.com guest review
Love itGenuine Hotels.com guest review
"Girlfriends "Senior" trip"
This hotel was perfect! Very elegant and centrally located to everything we wanted to do. Lots of great resturants within walking distance. This was a girlfriends get away and we had a wonderful time.Genuine Hotels.com guest review
"Beautiful interior, with an upscale contemporary d"
Arriving was eye candy! Renovation created a magnificent space. Lounge is perfect. However, room draft & cold without important amenities like desk lamp, makeup light in bath, poor towel qualityGenuine Hotels.com guest review
This beautiful hotel is conveniently located in Midtown, and is in walking distance to sites like Times Square, Central Park, and Rockefeller Center. It also is located right at a subway station that could take you farther (i.e. Madison Square Garden or Battery Park). We will absolutely be staying here again.Genuine Hotels.com guest review
Location was excellent for our needs. The beds were very comfortable and the bedding was great. The room was reasonable size, and we had a great city view. The price was perfectGenuine Hotels.com guest review
It Would be better if your hotel can provide kettles to the roomGenuine Hotels.com guest review
"Noisy, noisy, noisy..."
The hotel is nice enough but you will not get any sleep because of the cheap windows and all of the noise outside, all night long. NYC is the city that never sleeps and you will not sleep either if you stay here.Genuine Hotels.com guest review
Response by Park Central New York Dear JOHN, Thank you for taking the time to review our hotel. We appreciate and value all of our guest’s feedback, both positive and constructive, as it is an excellent tool to continually improve our processes and afford a better experience for our future guests. Please accept my sincerest apology for the challenges you encountered during your stay. I am so sorry you were inconvenienced by the street noise. We would be happy to add a request for a quiet room for your next visit. We hope to have the opportunity to host you again soon. Best Regards, Don Fraser General Manager
"Nice hotel - shame about the hidden fees"
Hotel is great but cost per night fails to include a $75 "maintenance fee" which doesn't cover anything and extra $25/night nonsense fee for parking on top of the $60 posted fee. The valet parking promises the car within 15 mins but we actually waited for 45 mins. I guess it's the NY way of doing business but it amounts to little more than conning the […] customer. Read moreGenuine Hotels.com guest review
"Perfect for Broadway"
Great, helpful, friendly staff. Great location! Awesome coffee shop (& Starbucks) steps away!Genuine Hotels.com guest review
HOTEL IS ONLY OK FOR SPENDING THE NIGHT- NO AMENITIES WHICH YOU NORMALLY GET AT A 'RESORT'. IN MY FINAL BILL, A CHARGE OF $27/PER NIGHT WAS DUE FOR 'RESORT' FEE. THIS HOTEL IS FAR OFF OF BEING CALLED A RESORT. EXPECT A CHARGE OF ABOUT $60.00/PER DAY PARKING. THE ONLY GOOD THING ABOUT THIS HOTEL IS ITS LOCATION- IN THE HEART OF MANHATTAN.Genuine Hotels.com guest review
I stayed for just a night and was upgraded to a room with a really nice view! The bed was very comfortable andxthe staff very friendky and helpful to suggest places to eat etc. The room was very nicely decorated and very clean! I would always choose this hotel while in NYC and recommend it to family and friends!Genuine Hotels.com guest review
"Luxury at a reasonable price"
I've been staying here since the pre-renovation 90's when there was a "Jackie Gleason suite"! I love the neighborhood and proximity to subways, park, Lincoln Center and Fifth Ave. Love coming in January when the prices are right and the crowds low.Genuine Hotels.com guest review
"Good place to stay"
I like this hotel expect TVGenuine Hotels.com guest review
Great location. Great room.Genuine Hotels.com guest review
MurrayGenuine Hotels.com guest review
"2nd time staying here"
Great hotel 1/2 mile from Times Square. Great neighborhood. Attractive place. Friendly and accommodating staff.Genuine Hotels.com guest review
"NYC with wife and small children"
Family trip to Manhattan. Room was comfortable but a bit narrow, as expected in the city. The only real issue with the hotel was the lack of food within the hotel itself. Even the bar had no appetizers. The staff exceeded our expectations in every way. The weather was teeth cracking cold yet everyone was friendly and in a great mood.Genuine Hotels.com guest review
Great Hotel and Service!Genuine Hotels.com guest review
"Hotel is a total nightmare."
Horrible stay. Hotels.com description was totally inaccurate. Listed restaurant and room service. Hotel had neither. Loud room, couldn't sleep. Terrible service.Genuine Hotels.com guest review
Response by Park Central New York Dear Steven, Thank you for sharing your experience with us. I am so sorry to read of your disappointing stay with us. We strive to create an environment where our guests can honestly state they received unparalleled service and to see we failed to meet both of our expectations is extremely troubling. We no longer have Park Kitchen Restaurant, however our bar opens at 5pm. We also offer delicious bites in our Central Market. I am so sorry this was not explained to you while making your reservations on hotel.com. Please be assured I will be addressing this and all of the mentioned issues. I do hope you will give Park Central another opportunity to show you a truly memorable experience on your next visit to NYC. Best Regards, Don Fraser General Manager
"Good place to stay"
Great neighborhood, easy walk to Central Park and MOMA. Rooms have had an upgrade since my last stay. Clean, nice bathroom, table to sit at in room, quiet. Many nice restaurants in area, convenient deli near by as well as Starbucks next door.Genuine Hotels.com guest review
"Daily fee rip off"
We stay in Manhattan often and have stayed at the Park Central several times. They have recently instituted a $25 per day charge to use the gym, phone and wifi. Your are charged this regardless of whether you use any of these things. We were there for 3 days and were charged $75 extra. We like everything else about this hotel but probably will not be […] stay there again. I would be agreeable to pay a fee for gym or wifi but it is a ripoff to charge for things we did not use. Read moreGenuine Hotels.com guest review
"I love it.."
I love it..Genuine Hotels.com guest review
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