Arc The Hotel - Ottawa

Image of Arc The Hotel, Ottawa 140 Slater St, Ottawa, ON, K1P5H6 Canada
7.6 / 10 Guest rating
81% Recommend (16 reviews)
(Neighborhood average 8.0)
7.6 overall guest rating
Reviewed by 16 guests
Average for the neighborhood is 8.0
"not happy"
 by kha from waterloo ontario canada
the room too small for us to stay with....... we have to upgrade to the bigger room..... and we h...
05/22/2010
45.42039, -75.69701
Hotel coordinates:

Street map

Enter stay dates for availability (Enter your travel dates)

mm/dd/yyyy
mm/dd/yyyy
Adults Children
age 18+ 0-17

Guest review summary

  • 7.6 Average rating: All Trip Types
  • 81% Recommended
  • 16 Reviews
  • 8.2  Hotel Service
  • 7.6  Room Comfort
  • 8.8  Hotel Condition
  • 8.6  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (16) 7.6
Business (5) 6.8
Romance (3) 8.6
Family (0) 0
With Friends (3) 7.4
All Others (5) 8.0

Overview

ARC The Hotel is a luxury class boutique hotel located only 6 miles from Ottawa International Airport. This unique to Canada hotel has all the others running to jump aboard this happening train to shear class and design. Although all boutique hotels are similar in many ways, they all have different personalities. ARC The Hotel's personality speaks sophistication and attention to detail. This unique hotel has been designed by the famous Canadian design team of Yabu Pushelberg and offers an environment that is both pleasing to the eye and the senses. The lobby sports a whimsical art installation and the lounge is nothing short of grand. The hotel's public areas are infused with aromatherapy, fresh Granny Smith apples and Godiva chocolates are presented through the hotel and guests are greeted with a glass of bubbly on arrival.
Arc has one more asset under its belt. Location. This hotel is within easy reach to downtown Ottawa, local businesses, and area attractions. ARC is located three blocks from the National Arts Center and Sparks Street Shopping and only four blocks to the Nation's Parliament Buildings. Guest rooms are invitingly decorated in natural muted tones. Combining marble and subway tiles, the bathrooms are elegant and bright white with terry-cloth robes by Frette provided and toiletries by Gilchrest & Soames. The staff is constantly alert and responsive when it comes to supply and demand. This professional and courteous staff will keep this hotel in demand by travelers because they supply personalized customer service. ARC The Hotel features an on-site business center that allows guests to conduct business during their stay.


Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking: C$ 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • Price Match guaranteed
  • We're just a phone call away: 1-800-CA-HOTELS (1-800-224-6835)

Amenities

Services

  • Airport transportation (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Concierge services
  • Doorman/doorwoman
  • Fitness facilities
  • Internet access in public areas - high speed
  • Internet access in public areas - surcharge
  • Limo or Town Car service available
  • Medical assistance available
  • Multilingual staff
  • Parking garage
  • Porter/bellhop
  • Room service (limited hours)
  • Shoe shine
  • Tour assistance

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Business center
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Library
  • Meeting rooms (small groups)

Rooms (all rooms include)

  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • CD player
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary bottled water
  • Complimentary newspaper
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Electronic/magnetic keys
  • Hair dryer
  • High-speed Internet access
  • Housekeeping (daily)
  • Hypo-allergenic bedding available
  • In-room childcare (surcharge)
  • In-room safe (accommodates laptop)
  • Internet access (surcharge)
  • Iron/ironing board
  • Makeup/shaving mirror
  • Multi-line phone
  • Pay movies
  • Premium bedding
  • Rollaway beds
  • Television
  • Voice mail
  • Wake-up calls

General

  • Air-conditioned public areas;
  • Bar/lounge;
  • Coffee shop or café;
  • Elevator/lift;
  • Fireplace in lobby;
  • Meeting facilities size in meters 825;
  • Number of meeting and conference rooms 3;
  • Number of rooms: 112;
  • Pool table nearby;
  • Restaurant(s) in hotel
Check-in time is 3 PM
Check-out time is Noon

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Awards

A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Green Key Eco-Rating Program thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property’s claims have not been independently verified by a second or third party certification program.

  • This property is on this year’s Expedia Insiders’ Select list, an annual selection of the top hotels based largely on traveler opinions as well as value and Expedia expert input.
  • The hotel is a member of Preferred Hotels & Resorts.
  • Dining

    ARC Lounge and Restaurant - Chic, inviting ambience with mood lighting and intimate booths. Innovative culinary methods, with a focus on the freshest regional and Canadian ingredients paired with Old World and New World wines. Breakfast, lunch, dinner daily. Room service also available.

    Recreation

    This hotel’s fitness center has an elliptical-type trainer, treadmill, stairclimber, exercise bike, and free weights. The hotel is also two blocks from the Rideau Canal riverwalk, which is suitable for strolling or jogging.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Bicycle rentals nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Ice skating nearby
    • Running track/path nearby
    • Yoga classes/instruction nearby

    Guestrooms Guestrooms

    Intimate Queen

    One queen bed. Premium cotton sheets, duvet, and six pillows. City view. Roman blind, Balinese fabrics, mohair throw blanket. Desk and chair, lounge chair with ottoman, 27-inch TV in armoire. Gilchrest & Soames toiletries, Frette Italian bathrobes, marble and subway tiles, and goose-neck faucet in bathroom. High-speed Internet access (surcharge), CD player, two dual-line phones (one cordless), minibar. Wine and water glasses. In-room safe. Complimentary Arc water and Arc Signature Blend coffee.

    All rooms include All rooms include
    • Air conditioning
    • Bathrobes
    • Blackout drapes/curtains
    • Cable/satellite television channels
    • CD player
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Cribs (infant beds) available
    • Designer toiletries
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • High-speed Internet access
    • Housekeeping (daily)
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room safe (accommodates laptop)
    • Internet access (surcharge)
    • Iron/ironing board
    • Makeup/shaving mirror
    • Multi-line phone
    • Pay movies
    • Premium bedding
    • Rollaway beds
    • Television
    • Voice mail
    • Wake-up calls
    Check Price

    Majestic King

    One king bed. Premium cotton sheets, duvet, and six pillows. City view. Roman blind, Balinese fabrics, mohair throw blanket. Desk and chair, lounge chair with ottoman, 27-inch TV in armoire. Gilchrest & Soames toiletries, Frette Italian bathrobes, marble and subway tiles, and goose-neck faucet in bathroom. High-speed Internet access (surcharge), CD player, two dual-line phones (one cordless), minibar. Wine and water glasses. In-room safe. Complimentary Arc water and Arc Signature Blend coffee.

    All rooms include
    Check Price

    XXX-Arc Experience -Cont. Bkfst for 2

    All rooms include
    Check Price

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking: C$ 25 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Area map

    A short guide to Downtown Ottawa - Glebe

    Government buildings dominate downtown Ottawa. Rideau Hall has hosted every Governor General since confederation in 1867. Parliament Hill features the Changing of the Guard ceremony each morning in summer. Shoppers flock to The Glebe, one of the city's oldest suburbs, for a celebrated garage sale each spring. Rideau Canal, the world’s longest skating rink, is popular in winter.

    see all hotels in Downtown Ottawa - Glebe

    Nearby Activities & Points of Interest

    Less than 1 kilometer

    • Downtown Ottawa - Glebe - 200 meters
    • National Arts Centre - 400 meters
    • National War Memorial - 400 meters
    • Confederation Park - 400 meters
    • Parliament Hill - 500 meters
    • Rideau Centre - 700 meters
    • Supreme Court of Canada - 700 meters
    • Major's Hill Park - 800 meters
    • Byward Market - 800 meters
    • Dundonald Park - 900 meters

    5.0+ km

    • Ottawa Macdonald-Cartier Intl. Airport (YOW) - 11 kilometers
    • Gatineau Ottawa Executive Airport (YND) - 15 kilometers

    Reviews

    Filter by:

    • All (16)
    • Recommended (13)
    • Not recommended (3)
    Arc The Hotel 2010.05.22
    Not recommended Trip type: Romance "not happy"

    Reviewed by a Hotels.com guest on May 22, 2010

    the room too small for us to stay with....... we have to upgrade to the bigger room..... and we have to pay for the fee to upgrade......

    Overall Rating

    6.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    Arc The Hotel 2010.04.26
    Recommended Trip type: With Friends "The ARC"

    Reviewed by a Hotels.com guest on Apr 26, 2010

    I have stayed in this hotel many times. It is always clean, quiet & comfortable. Best thing about the ARC is real coffee cream in the bar fridge in the rooms...no pacakges of chemical coffee creamers here. Nice bedsheets, too. The restaurant is pricey but generally 4-5 star food also, even breakfast. If you don't mind a fair price for high quality, you are going to be happy with this one. Pretty reasonable neighborhood restaurants & coffee shops close by on Bank St. if you need cheaper eats or coffee.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness

    The following English reviews were posted by Hotels.com guests from other countries

    Arc The Hotel 2009.08.31
    Recommended Trip type: Romance "Sparkling Wine on arrival, chocolates on bed sheets and more"

    Reviewed by a Hotels.com guest on Aug 31, 2009

    Never having travelled to Ottowa before wasnt sure what to expect. The Arc Hotel exceeded expectations with helpful and courteous staff, nice accommodations and great downtown location. We had arrived by car but never took it out of the garage. If you get a chance you must try their French Toast, a rare morning treat for someone who doesnt usually eat much in the morning. Clearly a smaller "footprint" to the hotel but that also proved to be a nice feeling.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Arc The Hotel 2009.08.19
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Aug 19, 2009

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 6.0 Hotel Service
    • 6.0 Hotel Condition
    • 8.0 Room Comfort
    • 6.0 Room Cleanliness
    Arc The Hotel 2009.07.18
    Recommended Trip type: Business "excellent value but not in the old part of town"

    Reviewed by a Hotels.com guest on Jul 18, 2009

    A fine business type hotel within easy walking distance of most sites but not in the old town though close (10-15 min. walking).

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Arc The Hotel 2009.07.15
    Recommended Trip type: Business "Comparable to an Club Quarters"

    Reviewed by a Hotels.com guest on Jul 15, 2009

    The Arch reminds me of a club quarters, with a larger bathroom. My main issue was that there was a construction site outside of my bedroom window, so if you are an early riser...this is the place for you.

    Overall Rating

    6.0 out of value="10"
    • 6.0 Hotel Service
    • 6.0 Hotel Condition
    • 6.0 Room Comfort
    • 6.0 Room Cleanliness
    Arc The Hotel 2009.04.02
    Not recommended Trip type: Business "Close but no cigar"

    Reviewed by Steve of Portland on Apr 2, 2009

    The hotel was located well for my use. However, I would have stayed in another hotel----any hotel----had I known how ancient and uncomfortable the bed would be. As a business traveler I really have just a couple of requirements. The hotel should be: 1) clean, 2) reasonably priced, 3) have a comfortable bed. It made my stay in Ottawa very difficult as I had sleepless nights and a sore back.

    Overall Rating

    2.0 out of value="10"
    • 6.0 Hotel Service
    • 8.0 Hotel Condition
    • 2.0 Room Comfort
    • 8.0 Room Cleanliness
    Arc The Hotel 2009.01.30
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Jan 30, 2009

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 6.0 Room Comfort
    • 10.0 Room Cleanliness
    Arc The Hotel 2008.10.16
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Oct 16, 2008

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    Arc The Hotel 2008.10.04
    Recommended Trip type: All Others "Needs improvement in housecleaning!"

    Reviewed by Janice of New York on Oct 4, 2008

    Ive stayed at this hotel before, and have been impressed (hence the return visit) however, this time around, we had a very small room facing the parking lot (which at 3am had some kind of dumpster removal one of the days!). The hotel itself is clean, and the front desk service is very good (including the valet), but 3 out of the 4 days we had to CALL to get our room cleaned! At one point, my husband and I were in the room when the housekeeper barged in (without knocking!) Also - no refills on the coffee or the shampoo! Good thing we brought our own.

    Overall Rating

    6.0 out of value="10"
    • 6.0 Hotel Service
    • 8.0 Hotel Condition
    • 4.0 Room Comfort
    • 2.0 Room Cleanliness
    Arc The Hotel 2008.05.05
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on May 5, 2008

    This guest did not leave a comment.

    Overall Rating

    6.0 out of value="10"
    • 4.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    Arc The Hotel 2008.04.14
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Apr 14, 2008

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    Arc The Hotel 2007.12.03
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on Dec 3, 2007

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness

    The following foreign language reviews were posted by Hotels.com guests from other countries

    Arc The Hotel 2009.08.31
    Recommended Trip type: All Others "Ottimo albergo"

    Reviewed by a Hotels.com guest on Aug 31, 2009

    Hotel di design in un'ottima posizione La prenotazione con hotels ci ha permesso di pagare un prezzo moltobuono

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Arc The Hotel 2009.07.01
    Not recommended Trip type: All Others "modernes Hotel hat nicht begeistert"

    Reviewed by i of Freiburg on Jul 1, 2009

    Die Hotelzimmer haben keine Fenster zum Oeffnen, die Klimaanlage ist extrem laut - hier findet man nachts keine Ruhe zum Schlafen - teilweise ohne Aussicht - sehr dunkel

    Overall Rating

    6.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 4.0 Room Comfort
    • 8.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    Enter stay dates for availability (Enter your travel dates)

    mm/dd/yyyy
    mm/dd/yyyy
    Adults Children
    age 18+ 0-17