"Convenient to Logan airport with parking!"
Great! Parking and convenience to Logan airport for early morninng flight. Shuttle service and friendly staff. Really good Japanese restaurant on site too for late night dinnernight before.Genuine Hotels.com guest review
I chose this hotel because i needed a place to stay after my flight arrived past midnight. First, the clerk didn't answer the phone multiple times when i tried calling for the free shuttle to pick me up from the airport. At 2am when you're exhausted from a long flight, this can be very annoying. Anyways, the room was clean and warm. I had no problems […] after i arrived until the morning when I requested the shuttle back to the airport. What was supposed to be a few minutes wait turned out to be 40 minutes. Read moreGenuine Hotels.com guest review
"Quality and Comfort"
Stayed for a night and location was perfect right off route 1. there are no nice restaurants near by, although the hotel had a Japanese restaurant on the premises. Would definitely stay there again.Genuine Hotels.com guest review
"Great for drive & Fly"
Excellent, Very nice facility, plus a great breakfastGenuine Hotels.com guest review
Arrived at midnight for an early flight... room was not ready... they moved us to the Holiday Inn and still charged us full price! I will NEVER return!Genuine Hotels.com guest review
"Very Nice hotel close to mall, restaurants"
Is amazing hotel, close to the mall 2 min walk, gona go back on short timeGenuine Expedia guest review
We stayed here because we had an extremely early morning flight. The young man at the check in desk was so friendly, funny, and helpful. He made us feel right at home immediately! The room was so attractive, comfortable and clean. The bed was so comfortable we got a really good night sleep which was important since we had to get up so early. The breakfast […] started at 6 AM so we weren't able to try it since we had to leave at 3:30 AM. But even that early they had muffins and coffee and tea in the lobby that you could take with you. Most of the time I've had take away muffins at hotels they've been dry, icy cold and very inedible. But at the Sheraton they tasted home made. Moist, and delicious!!!!!!! If we stay at a hotel near Logan Airport again, we are staying at the Sheraton Four Points! Read moreGenuine Expedia guest review
"Comfortable stay, Clean and neat"
Stayed with family for 2 nights while on a touristy trip to Boston. Booked this because the downtown hotels were much more expensive. Took the subway to downtown, the nearest subway station is serviced by the hotel shuttle service which is quite convenient. Was given a first floor with a horrible swimming pool view at first, but on request was immediately […] given another room on the 6th floor with a nicer view. Read moreGenuine Hotels.com guest review
"clean and functional"
It was clean and functional. the surrounding area is without character. If you go ask for a room on the top floors as the light from the streets and parking lot beamed into my room on the second floor and I could not close the curtain because they were decorative but not functional and the shade was not a black out shade.Genuine Hotels.com guest review
Hotel was clean and comfortable easy access to Boston and surrounding stores. breakfast was very good and services was very friendly.Genuine Hotels.com guest review
"Not as close to the airport as advertised"
We wanted a hotel close to the airport, this was much farther than I expected. The facility was okay, but nothing to brag about.Genuine Expedia guest review
"No hot water"
There was no hot water available when I tried to take a shower at 1AM. Also, the cable was out for a while. The food for the breakfast was great but not warm.Genuine Expedia guest review
"Great shuttle service!"
The hotel provides complimentary shuttle service to areas in the near vicinity including the airport and the train station. They picked me up promptly each day at the train station during my stay. In addition, they have a wonderful breakfast bar in the morning.Genuine Expedia guest review
Overall great hotel. Clean rooms, clean comfortable beds. Would definitely stay again and recommend to others.Genuine Expedia guest review
"Great hotel close to the airport"
I stayed here for one night before flying back home from a business trip. The hotel is very well maintained and the room was very comfortable. The Hotel sits next to a strip mall so there are food options as well as a restaurant in the hotel that I didn't try. The hotel has a shuttle to the airport every 30 minutes and the driver was very friendly. […] The drive only took 15 minutes so very convenient. Read moreGenuine Hotels.com guest review
"This hotel do not respect reservations from Hotels"
Staff made their best giving me the option to spend the night in a room reserved for the staff instead sending me to another hotel in the middle of the night.Genuine Hotels.com guest review
"Ok hotel with complimentary shuttle"
The shuttle bus will take you to both Airport and T station very conveniently. The double beds in our room were different sizes. One is higher than the other which we found very odd. Hate the food /kitchen odour that was coming from the breakfast area. Good for short stay. Rooms are clean and spacious.Genuine Expedia guest review
There only for 4 or 5 hours; it was a great room!Genuine Hotels.com guest review
The Bad News: A bit off the beaten track The Good News: Efficient and reliable shuttle service to compensate for the out of the way location. And the Really, Really Good News: The price is right Conclusion: Highly recommendedGenuine Expedia guest review
"Outside of Logan"
We stayed three of the four nights of our five-day trip at Four Points Logan.Genuine Expedia guest review
We were so impressed with front desk service , willingness to help.Genuine Hotels.com guest review
"HANDY FOR AIRPORT STAY"
Need to change clocks for time change! Door security lock didn't work. Room was comfortable, well-equipped. Breakfast good. Shuttle service good.Genuine Hotels.com guest review
"Nice service. Thanks for breakfast!!!!!!!!!!!!!!!"
I enjoyed my stay and will come again. Thanks!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
As soon as I walked into the room, the lighting was so poor so it gave me a bad feeling from the start. It was very dark, and the door did not seem very safe, as it was loose. The toilet was either not cleaned or badly stained with brown and red stains. The shower did not drain, and I was not about to put my hand down there to check out the situation. […] There were pubic hairs on my comforter. I was very disappointed with my stay. As a new traveler of the business world, I learned my lesson, and I will never stay in one of these brand hotels again. Read moreGenuine Expedia guest review
"Economical alternative to pricy downtown hotels"
Free Great warm breakfast, very helpful friendly staff, shuttle to and from airport and subway station saved us a lot of money, shopping strip mall right next to hotel in case you forget anything, spacious rooms, don't have a single complaint. Even free cookies! And a Japanese steakhouse and bar on premises.Genuine Expedia guest review
"Clean, staff very helpful, excellent breakfast."
24 hr shuttle service...you can't beat that.Genuine Expedia guest review
"Don't expect too much"
I've stayed in many hotels for work, and the poor quality of the turn down service was the worst thing about the hotel. The beds were comfortable, the room was clean but they didn't take out the garbage for two days, didn't properly tidy the bathroom after check in and my bathroom also seemed to need remodeling and some new fixtures. Don't expect too […] much, it's simply a decent stay. Breakfast was good, however. Read moreGenuine Hotels.com guest review
"Convenient hotel for late arrival at Boston Logan."
Our flight arrived about midnight, and the Sheraton shuttle was there in a few minutes to pick us up. The shuttle took us to the Boston T (subway) in the morning so we could get to our conference hotel. Our main goal was to find a convenient "bed and breakfast", and the Sheraton Boston Logan was perfect for that.Genuine Expedia guest review
"Sheraton 4 Points Boston"
We were put on the third floor of the hotel despite the fact the elevator was broken! The hotel is billed as near the airport although it's actually 15-20 minutes away. The heater in the room didn't seem to work properly. On the bright side, free parking.Genuine Hotels.com guest review
The hotel itself is pretty good. It is not luxury, but the rooms are large, the beds are comfy, and the bathrooms are well appointed. Plenty of pillows, towels, and electrical outlets in the right places - it was a very comfortable night I spent at the Four Points. The hotel building is a little old, but other than that, the major negative is the location […] of the hotel - a full 15 minutes away. I think hotels this far away should not be allowed to have the words Logan in their names - it is deceptive. Nonetheless, the shuttle was efficient and reliable, which is a positive. Read moreGenuine Hotels.com guest review
A BRIEF STOPOVER. Although we were at the hotel for one night we were pleased overall. Staff at front desk was excellent. Since our plan was to pick up a car from the airport the next day we liked the idea that we had more than one choice of eateries to walk to. Burlington coat factory was next door in case there was something you urgently needed. Would […] stay there again. Read moreGenuine Hotels.com guest review
The hotel staff was extremely accommodating. The shuttle to the airport or to the "T" was so helpful. Nice large, clean room and very comfy bed. Having free wifi and breakfast was a big plus. Benihana type restaurant and bar on site was very nice. Would definitely go back.Genuine Expedia guest review
Clean, modern, hospitable staff, spacious comfortable rooms, if you're using the airport and not looking to be well located in Boston or Cambridge. Excellent shuttle service on the half hour. Good Japanese food in room or dining. Breakfast hot routine fare but substantial (did recommend they provide trays.) All in all a heck of a value if you're flying […] in and out and don't mind a commute to the major attractions of Boston and Cambridge. Read moreGenuine Expedia guest review
"Great place for a quuck stay"
Even thi we were there for a short weekend, it was great. No complains, the only down is the parking being alwqys crowded but the walk to the rooms was ok not bad. The pool temperature was great but the room could be a bit warmer for confort. Other than that breackfast is amazing, service is awsome....Genuine Expedia guest review
"Good hotel, meh service"
The title really says it all. The hotel is nice for an airport centric hotel. The free breakfast is really tasty, the beds and rooms are comfortable. The interior is a bit shabby for being a fairly new hotel, but we did see a lot of work being done while we were there--so the hotel might just be in the middle of some touch ups and I shouldn't judge. […] The real issue was the service. I had reserved a King bed for my wife and I. We get there and we have 2 double beds. When I asked about this at the front desk, I was essentially brushed off with a "Well this is what we have." A few days later the lock on my door wasn't working--no big deal, I'll just tell the front desk that I cannot get into my room. I was promised by the front desk clerk that he would be right up to fix it, so I headed up to my room. Fifteen minutes later I went back to the front desk. When I went to the very same clerk he asked me "Can I help you?" "Yes...the lock on room 605?" "What about it?" He quite literally forgot about me as soon as I was out of sight. Really, the management just has a general air of not caring too much about the guests. It's sad for what is really a fine hotel. Read moreGenuine Hotels.com guest review
"Great hotel....great free breakfast...quick access"
Great experience, close to Boston. Not too many good restaurants close by though. The restaurant inside the hotel was great - Japanese Steak House.Genuine Expedia guest review
"clean and comfortable"
Hotel personel was very pleasant and helpful. the beds were so comfortable and was pleasantly surprised at how good the daily breakfast was. Shuttle service to the t station and airport were always prompt and there when we needed it. Overall would stay there again.Genuine Hotels.com guest review
"15 minutes from airport"
We arrived late and took shuttle to Logan airport for an early flight. We were not at the hotel long, just needed a place to crash for a few hours. Shuttle was prompt on the way to airport and coming back. Only 15 minute drive.Genuine Hotels.com guest review
It was great. We stayed 4 nights and used free shuttle to get places The hotel was within walking distance to retail, grocery, laundry. We would definitely stay there again.Genuine Hotels.com guest review
The hotel was very nice. The hotel staff was very friendly and helpful. Parking was not the best. And water at breakfast was not provided. Other than that, the hotel was close to the airport and very nice.Genuine Hotels.com guest review
"Great beds and a good breakfast too!"
The beds were amazingly comfortable!! I didn't want to wake up in the morning ;) Breakfast was a pleasant surprise. I was expecting donuts, muffins and bagels. I was very pleased to have multiple hot items offered as well as muffins and bagels. The actual breakfast room itself seems a little small and crammed but overall very pleased.Genuine Hotels.com guest review
"Convenient hotel for travelers"
I stayed in this hotel for one night, during traveling. The hotel is a 15min ride from the airport, and provides a shuttle service, which worked very well for me. The complimentary breakfast was nice. I would stay again in this hotel, if I would have to spend a night at Logan airport.Genuine Expedia guest review
"Don't count on the shuttle"
I contacted the hotel (they were very nice on the phone) to get the shuttle from the airport - I told him I'd be about 10 minutes. He told me to call back after getting my baggage - so, I called (9 minutes later) and the phone rang 72 times - no answer. I stood in the cold and wind and finally got someone on the phone (another 5 minute wait) and asked […] for the shuttle - again. 20 minutes later I called and asked where they were and he said "the driver said he's out about 10 minutes." After another 15 minutes I ended up getting a cab. I checked in, my room was ok, but the window was facing the indoor pool and patio tables and I was on the first floor, so a bit awkward. I went to the bar area, but there was no one there. I had to check with the front desk to see if anyone was working. Before leaving my room for dinner, I turned the heat up as the room was cold.... when I returned an hour later it was still cold. I turned the heat up to 80, then 82, then 85.... nothing. I went to the front desk to let them know and he asked how long I'd be staying and he'd call maintenance to come out the next day.... Oh, then he asked... "do you need more blankets?" The hotel was "Ok" but not one that I'd recommend to my friends. Read moreGenuine Expedia guest review
Hotel was too far from Logan Airport to be considered an airport hotel, although a shuttle is available.Room was too dark for comfort.Genuine Expedia guest review
"Decent Hotel, far from airport"
Very reasonable price, but quite a distance from the airport. There were several parties, which I could only assume were bachelor parties, which created a lot of noise. If you are a light sleeper, the flushing of the toilets could be an issue. I would recommend bringing a noise generator.Genuine Expedia guest review
"Service was great"
It was great. Our first time in Philly. It was within walking distanced to grocery store, retail, laundry, eating places. It was a good time, We would definitely stay again.Genuine Hotels.com guest review
Hotel advertised shuttle service to/from local train station and to/from airport but they couldn't keep up with demand the five days we were there. There were long waits to be picked up from the station (30 minutes at 10pm) and they couldn't fit all guests on the shuttle. Many times there were more guests waiting at hotel front than shuttles available […] for airport and train station. Total chaos and frustrated guests. No ice machines in the west tower. Great food and drink service in the bar. Would not stay at hotel again without a car due to transportation inconvenience factor. If you drive, it is fine. Read moreGenuine Hotels.com guest review
Very clean and shuttle service was excellent. I did not like the keeping of $50.00 and still waiting for it to appear on my credit card.Genuine Hotels.com guest review
"Close to the airport"
Shuttle service to both subway and airport was convenientGenuine Expedia guest review
"Good Transportation Servicve"
The hotel was very clean and the shuttle service to the T line and the airport was very convientGenuine Hotels.com guest review
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