I stayed at the hotel for nine nights. Everything was perfect. The staff was very friendly and accommodating. The food at the restaurant was good. The hotel had a very nice bar. The gym was nicely equipped, the pool was perfect for a light workout. The hotel was located conviently in walking distance to shopping and other eatories.Genuine Expedia guest review
Light coming through the windows at night were still bright, despite their thin curtain. Had to use a blanket as a second curtain.Genuine Hotels.com guest review
"stay here if you want to smell like grilled meat"
I had minimal needs. I needed a hotel close to the airport for an early morning flight. Hotels near airports aren't going to be lavish so that was fine. No expectations there. The most alarming thing was the smell. The hotel is connected to a Japanese restaurant, and the smell of food grilling was overpowering. The smell was in my room, got onto my […] clothes (right before leaving for a trip), and made it hard to sleep. I don't have a great sniffer so it takes a lot for me to notice. It was like I was in the restaurant kitchen. Also the wifi didn't work. I called the front desk which said it would look into it. Ten minutes later it worked. I guess my call led to some repair, but the front desk never called back to confirm that all was okay. There are lots of other hotels near Logan that I will stay at, but I'll avoid this place. Read moreGenuine Hotels.com guest review
It was a great place for my husband and I to stay. We especially enjoyed the Hibaschi restaurant downstairs. We did not have to leave the hotel and the room was very spacious.Genuine Hotels.com guest review
The hotel was clean and comfortable. The hotel staffs were friendly. I would go back to this hotelGenuine Expedia guest review
Staff was very nice and helpfulGenuine Hotels.com guest review
Very good stay!Genuine Hotels.com guest review
"Don't be deceived by the name of the hotel...."
Advertised as "Four Points Sheraton Boston Logan Airport", but this is false advertising. It is many miles from the airport (about a 15 minute drive). Incredibly small room with too much furniture crammed into it. Tired old building. The power went out for hours one night. I also checked for my Starwood Preferred points after returning from my trip […] and found out that the points were never credited. I have to really wonder about these people! On the other hand, the staff was friendly, the hotel shuttle van was helpful and the breakfast was pretty good. Read moreGenuine Hotels.com guest review
My room was very clean and comfortable, however it was on the first floor and I could smell the restaurant food in my room. It wasn't horrible, but I didn't love that. It was also farther away from the airport than I had expected.Genuine Hotels.com guest review
the staff were so friendly and helpful, they made the stay so much more fun!!! would definitely return to this hotel!Genuine Hotels.com guest review
Hotel was great, staff was very nice. Would stay again.Genuine Expedia guest review
"easy access also to shopping/huge grocery store"
just an overnight in between two cities love how you can walk to a wonderful Market Basket grocery store, a chinese/japanese restaurant and other stores, all right next store to hotel so it's not necessary to eat at hotel restaurantGenuine Expedia guest review
My only complaint is that instead of queen size beds, there were 2 double beds in the room. There were 3 of us traveling and it was difficult for two of us to sleep in a double bed together. Otherwise, the room was great! The staff was incredibly accommodating and provided shuttle service to the airport and both to and from the mass transit so that […] we could sightsee. Read moreGenuine Expedia guest review
We only needed to stay one night but I wish it could've been longer. The facility is beautiful and the beds were so comfortable! The only down side was that it was between 15 and 30 minutes from the airport depending on traffic and we thought it was closer. Overall, great hotel outside Boston.Genuine Expedia guest review
"Famtastic Shuttle Service / Afordable"
Shuttle service was fantastic and timely. Drivers are very curtious, helpful, and friendly. Hotel accmodations were great and the WiFi is very fast.Genuine Hotels.com guest review
"Great stay!! Close and convenient"
Needed a place near the airport with shuttle service. This met our needs. In a strip mall for food and breakfast at Mcdonalds. Took cab to subway for $10. Complimentary shuttle service. Rooms were very clean and comfortable. The staff were kind and informative. Would definately stay here again. A hotel 1 mi closer to airport was $100 more expensive […] . Read moreGenuine Hotels.com guest review
"3 days stay"
Front desk not helpfullcand rudeGenuine Hotels.com guest review
"A Pleasant Surprise...."
After wandering around and running into construction at the rear of the building, I found my room and was pleasantly surprised. It was super comfy, clean and quiet with plenty of towels. The staff was great, especially the drivers for the free shuttle service. I had my doubts when I walked into the large group leaving on a cruise, but caught a ride […] to and from the Wonderland station without delay. A definite highpoint of the stay was Leo the bartender. Even though he was quite busy filling orders for the restaurant, he took the time to chat. While there, we had sushi and appetizers at the bar which were quite good. My friend and I had spent a week on the Cape and only had one night in Boston en route to home, but we really enjoyed it. Read moreGenuine Hotels.com guest review
"The Sheraton Boston Logan Airport"
Relatively the hotel wasn't as close to the airport as I'd thought. There was a broken window in the room I was given initially but that was promptly resolved by the front desk staff.Genuine Hotels.com guest review
Really enjoyed our first family vacation!Genuine Hotels.com guest review
"Convenient to airport"
I spent the night prior to catching an early morning flight. I took a bus to Logan and caught the hotel shuttle to the hotel where I enjoyed a great Japanese hibachi style meal. The next morning I took the shuttle back to the airport to catch my plane. It was a great start to my vacation.Genuine Expedia guest review
Very friendly, helpful staff, who seemed happy to help with anything. Breakfast buffet had plenty of options.Genuine Hotels.com guest review
"Very nice, comfortable - near Salem"
I was notified that rooms became available on the weekend I wanted to travel to Salem. During the month of October, very difficult to find decent accommodations. This was perfect for our needs: very clean, comfortable, close by, and no problem with our checking in very late. Hot buffet breakfast next morning was better than typical "continental breakfast." […] Definitely will go back. Read moreGenuine Expedia guest review
Enjoyed it !Genuine Hotels.com guest review
When we checked in we were told to go DOWN stairs to our rooms. Turns out we had 2 of the BASEMENT rooms- I believe there were five rooms there. Our rooms were about 4 feet below ground with just enough room for a 3 or 4 foot window. So we had the worst rooms in the OLD wing of the Hotel. I expected more considering the Hotels.com recommendation. The […] store room, next to my room, was disgusting. The housekeeper did a great job- thank you to her. Read moreGenuine Hotels.com guest review
"Expensive for the Quality"
It was just OK. The breakfast was good. It's only 6 miles from Logan Airport. But it is the longest 6 miles you'll ever travel. The traffic on 1A is horrible. Allow extra time to get to the airport. The rate was much lower than hotels at the airport but still too expensive. The Hilton at the airport is almost double..Genuine Hotels.com guest review
"Not bad, not great"
Stayed here for two nights on business because it was relatively close to the airport and the price was not terrible (but Boston hotels seem expensive generally). Service was very nice, breakfast was really pretty good. Overall the place could use a bit of updating. Only real complaint was the "business center," which consists of two computers and a […] B&W printer in the lobby. OK for printing out boarding passes, but not much else. Read moreGenuine Hotels.com guest review
I loved the 24 hour free shuttle!!Genuine Hotels.com guest review
"We booked at the hotel to be close to the airport"
Very positive, got us to the airport on time. Provided muffins and coffee at 5:00 am and the shuttle was right on time.Genuine Expedia guest review
"nice hotel close to major highways"
we had a nice stay. Very clean room, comfy beds, pretty good continental breakfast. Eggs, bacon, sausage, potatoes, French toast...what more do you need?Genuine Expedia guest review
"Tired hotel in the middle of nowhere"
This is a tired worn-out hotel in a really awful part of Boston. There is literally nothing around the hotel except an Uno pizzeria. It is a 15 minute shuttle ride from the airport (up to 40 minutes in traffic). Logan airport is so convenient to downtown Boston that there is no reason to stay at this hotel. You can stay at a nicer hotel, in a nice part […] of town for less money. This dump cost more than a nicer hotel on Copley Square! Read moreGenuine Expedia guest review
"So-so location, good hotel"
We arrived here for a one-night stay after flying late into Boston-Logan. The hotel's free 24-hour airport shuttle came in handy since our arrival time was after the rental car counters had closed. We had a comfortable night's stay here and simply took the shuttle back to the airport to pick up our rental car and take off for the next leg of our vacation […] the following morning. All the staff we encountered were very friendly, and our room was comfortable and clean. The view isn't much and I can't comment on the surrounding neighborhood in terms of interesting landmarks, but it didn't look like there was much around that would be of interest to tourists. That said, however, the hotel itself was great. I would stay here again. Read moreGenuine Expedia guest review
"The service was wonderful."
The free shuttles were great, and the staff were too, and so helpful. Great experience, our first time in Boston. Really enjoyed it.Genuine Expedia guest review
"Nice hotel, but far from sites"
The hotel was great for what it is, a three star hotel. The hotel was clean, personnel was friendly, and made you feel at home. I didn't like that it was farther away from the sites, even though it was convenient to take the shuttle to the train. Also, this site wanted to charge me $10.00 per person, per night for breakfast, which I found when we got […] there was free. Read moreGenuine Hotels.com guest review
"Comfort at the end of a long day in airplanes!!!"
It was so nice and the breakfast was very good!!Genuine Hotels.com guest review
Staff: attentive, courteous and a great source for dining options in Boston and in RevereGenuine Expedia guest review
"Great staff and location!"
The location of the hotel was perfect for our visit to Boston. We were close enough to get to the city quickly, yet far enough away that we didn't have that rushed feeling. The staff that provided our transportation to and from the mass transit system were wonderful! They were very friendly and helpful answering our questions. Even where to get the […] best canolis! (Mike's Pastry's it is!) Read moreGenuine Expedia guest review
"The hotel is not near the airport!"
After a 25 minute shuttle ride, we found ourselves at the hotel, not even in Boston anymore. The desk staff were nice but the first impression of the hallways were not good. The hall carpeting smelled musty and was overly perfumed. The room appears bland at first because there were no decorations/pictures on the walls. It turned out okay because the […] bathroom was renovated with marble counter tops and the bed was very clean and comfortable. I found the $250 nightly rate to be high for the value of the property. I would not look forward to another stay there. Read moreGenuine Expedia guest review
"only stopped to sleep"
came in the middle of the night, had to park way behind the hotel, service at that hour was great, room was clean and comfortable, breakfast was good-lots of choices. But in the morning with construction, buses and lots of other activity it was hard to get out.Genuine Expedia guest review
"Well worth the money"
Friendliness and helpfulness of hotel staff was outstanding. They went out of there way to ensure your needs were met. Shuttle drivers were great and prompt to get you where you were going and to pick you up. The front desk staff was very friendly and funny. They knew quite a bit of local information went the extra step to see that your needs were […] met. Read moreGenuine Hotels.com guest review
"Typical airport hotel"
Not awful just ho-hum. Front desk staff advised drive to airport was 10- 15 minutes at morning rush hour. Actual drive time was 40 minutes, Complimentary breakfast was a plus.Genuine Expedia guest review
A little farther from Logan Airport .. Considering it was advertised as a "airport hotel" .. Was 30.00 cab ride Cleanliness was ok .. Not bad but not great.Genuine Hotels.com guest review
"This hotel is no where near the airport."
Had an early morning flight so I wanted to book a hotel in the airport. Since the hotel's name is "Four Points Sheraton Boston Logan International Airport", I assumed this was at the airport. Unfortunately, the hotel is about 15 - 20 minutes from the airport. I thought I was checking into the wrong hotel. When I asked the front desk clerk about this […] he said "we have shuttles to the airport". When I pressed further and suggested the name was misleading, he laughed and said they license the name from the Airport Authority so they have the right to use it. The hotel itself is poorly located in the middle of area with multiple strip malls. Everything about the hotel is basic. You can book a hotel actually at the airport for about the same cost. Read moreGenuine Expedia guest review
"ten minutes from Boston"
Pro: Hotel service was great. The guys at the front desk are always helpful with the shuttles and general service. The location was a plus cause it was 10 minutes outside of Boston and 15 minutes to airport. The room was big and spacious. Thoroughly enjoyed the king bed. SPG is also doing a new thing where you get a $5 coupon to spend at the hotel for […] every day you don't require housekeeping. I think all hotels should participate cause it's such a great way to stay green while giving customers an incentive. I ended up with $25 in coupons and was able to eat at the hotel's hibachi restaurant with it. Cons: The room has clearly seen better days. It's cheap materials and given the traffic that this hotel gets, it's not in the best condition. The surrounding neighborhood was also a little disappointing. Read moreGenuine Hotels.com guest review
Well run hotel, transportation services were very helpful, the shuttle drivers were very attentive, breakfast is first class, scrabbled eggs, bacon, sausage, potatoes, French toast and much more. Rooms very quite and beds were very comfortable, my wife and I enjoyed the stay.Genuine Hotels.com guest review
Hotel clean with very nice staff! Beds could be a little firmer.Genuine Expedia guest review
Very tired from a flight from Rome, everyone was very helpful.Genuine Expedia guest review
"Close to late night food"
Bed was super comftable . Shower was great . Front desk personal were very friendly .Genuine Hotels.com guest review
I thought overall it was a pleasant stay.Genuine Hotels.com guest review
It was close enough to airport for convenience, but far enough away that planes did not bother sleep. Staff & shuttle drivers were very accomodating, and I did not have to worry about them being on schedule.Genuine Hotels.com guest review
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