"Fabulous for Business Travelers"
This hotel was clean and comfortable. Cheerful Staff eager to please and everything our business traveler needed. Close to restaurants and amenities in a nice, safe neighborhood. Couldnt ask for a better business trip experience in the hotel and in the area. We will definately use this hotel again.Genuine Hotels.com guest review
"a bit disappointing."
I was really please with the rate offered here. I stay in the region frequently on business, and thought I would give it a try. I arrived on an evening that was freezing cold, and had to park all the way around the back of the hotel. Check in was easy, and as I always do I asked for a higher floor. Finding the room was a little complicated as there […] is a separate elevator for the room I was assigned to. The elevator had an expired inspection certificate, by almost a year and was ice cold. When I arrived in my room I was pleased with the size, the linens on the bed and the free bottle of water. I was also pleased to see a nice, deep bathtub. I was not pleased, however when I sunk in to the bath, looked up and noticed the remnants of the previous occupants soap sitting in the soap tray. ick. I also noticed that the panel under the bathroom sink had been removed for some reason exposing all of the plumbing. The door stop had been partially ripped out, the molding didn't reach the floor (by like 8 inches) and it all just seemed poorly maintained. When I showed the desk clerk a few pictures of the room conditions the next day, she offered to change my room, and to take 20 dollars off of my bill. I was only staying for one more night, and declined the offer to change rooms. It wasn't dreadful, just worn and not thoroughly cleaned. I pre-paid anther room there for next week (before I stayed the fist time) and perhaps the experience will be better. Read moreGenuine Hotels.com guest review
"pros and cons"
pros - comfortable beds, nice size room, clean, breakfast buffet, shuttle services cons - distance from T stops to get into city and reliance on shuttle to get you back to the hotel. Can be a long wait in cold weather. some staff unpleasant and sarcastic.Genuine Hotels.com guest review
Only difficulty was the luxurious but heavy down comforter, much too heavy for us. Would be nice to offer an alternative. Room was very nice, clean and comfortable. We enjoyed our stay and will return.Genuine Hotels.com guest review
"Japanese Cuisine with room service!"
It was a special treat to enjoy udon and soba dishes with room service. Service was very prompt and friendly as well. The service overall at this hotel was superb- very friendly, accommodating staff. Only downside was the distance to Logan Airport, although shuttle service runs every half hour, and that the hotel was a bit, ever slightly run down. I […] would definitely come again, unless something comparable was a bit closer to the airport. Read moreGenuine Expedia guest review
This hotel is in an ok location, and the shuttle service back and forth to the airport was good, but other than that I have nothing good to say about it. We booked a room for 5, we got a room with 2 double beds and had to pay extra for a rollaway. When we questioned it thewy said since we booked through Hotels.com there was nothing they could do about […] it. No ice in the ice machines, drink machines out of order, front desk had very young inexperienced women that were rude, and hotel pool was drained. Very surprised for this to be a Sheraton. Did NOT meet my expectations of this type of hotel! Read moreGenuine Hotels.com guest review
"Short trip to airport"
Would definitely stay againGenuine Hotels.com guest review
Was not impressed at all !!!Genuine Hotels.com guest review
"Second time staying at this hotel."
Just as the first stay, this recent stay was exceptional. The entire staff greeted you as if you were life long friends. They are all very courteous, helpful when asked upon to be. All of the front desk associates were very professionally dressed as well as cordial. They all make you feel very welcome from the moment you arrive until the moment you […] check out. Read moreGenuine Expedia guest review
Terrific, well-managed hotel. And a great value.Genuine Hotels.com guest review
We were pleasantly surprised with the reception we had at the front desk, the clerk was charming and friendly. After a long day is was bliss sinking into the cushy beds! Breakfast was another nice surprise, a hot breakfast! I'd stay there again!Genuine Expedia guest review
"nice place close to the airport"
I was only in this hotel for a quick overnight, but they had a shuttle to Logan airport every 30 minutes round the clock which is exactly what I neededGenuine Expedia guest review
"Shuttle service needs improvement."
Though clean and comfortable, it is outdated. Also the shuttle to the airport leaves on the half hour and we were told to just show up. We showed up fifteen minutes prior to the shuttle leaving and it was already full and ready to go. Another shuttle showed up; however, we did not leave until fifteen minutes after the hour. We also had several stops […] before reaching our drop off. We made our flight but not without worry of missing the flight. We believe when we are 5 - 6 miles from the airport that we should not have to leave three hours prior to our flight! Our plan was to allow two hours. Which apparently was barely enough time! Read moreGenuine Expedia guest review
Large, comfortable warm rooms, Microwave in room with mini fridge, excellent restaurant below, just an awesome stay. close to the airport and affordableGenuine Expedia guest review
"Nice, clean, plenty to do"
Great place, very large, great free hot breakfast. Coulks be a bit more secure with exterior doors though. Overall. I will come back.Genuine Expedia guest review
"Too far and room smell"
The room smell really bad. At night time we hardly find parking spot at the hotel. The one thing we likes was that we can park our car for extend amount of time and take the shuttle to the airport, which is cheaper than having to park at the airport.Genuine Hotels.com guest review
"Great airport access"
Boston can be a bit of a challenge to drive in. If you need airport access this hotel is great. Breakfast was decent, wi-fi a bit slow at times but functional.Genuine Hotels.com guest review
Should have requested a room away from the elevators and vending machines. Kept us up majority of both our nights.Genuine Hotels.com guest review
Nothing bad to say. Everything was good. From the moment I stepped into the lobby, a very nice gentleman greeted me with a smile and was eager to assist me with check-in, to my stay which was in a clean and comfortable room, to breakfast which was conveniently open until 11am, to check-out when all the workers thanked me for my stay on my way out.Genuine Hotels.com guest review
"Convenient to Logan Airport and economy parking"
Overall - excellent. We were given a handicap accessible room which we did not need, so the shower was a hand held which was less and optimal. Otherwis - I would recommend this hotel.Genuine Hotels.com guest review
"Close to the bank, stores, food,etc."
Everything I needed was right next door, in the plaza, and the breakfast at the hotel was superb, free, everyday!Genuine Expedia guest review
"Nice hotel convenient to Logan."
We had a nice stay. Staff were pleasant and helpful.Genuine Expedia guest review
When I booked this hotel for the night, I was under the impression that I would be able to park my car there while I was away. I was told I got the "wrong" package and could not park my car there unless I paid an extra 200.00. Had the website been clear about this, we would not have stayed there as we had to drive ourselves to the airport anyway!!! […] Waste of money.... Read moreGenuine Hotels.com guest review
"A near airport gem"
After being stranded at Logan airport in a snow storm, we found this hotel nearby and were delighted and relieved to be picked up from our terminal and allowed an early check-in. The staff could not have been nicer. The beds were so comfortable, we almost did not want to leave. A wonderful breakfast buffet was included as well. It made our involuntary […] stay so much more pleasant. Read moreGenuine Hotels.com guest review
Very convenient. Friendly staff. Restaurant and bar on site.Genuine Hotels.com guest review
"Convenient and Clean"
My two night stay was good. There is a restaurant on site and a shuttle to the airport plus free parking and free wifi.Genuine Hotels.com guest review
"Good price great service"
We love that it have the shuttle to and from the airport and the T blue line that gets you to downtown Boston run every 30 min, very good Costumer Services, the Rooms are nice and conformable, you have a little strip of shops next to the hotel. Very convenient, we really enjoy our stay.Genuine Hotels.com guest review
"Best hotel I've been to In a while"
Everything went well besides the pool wasn't working till Monday but other than that awesome hotel & I'll go there againGenuine Hotels.com guest review
We stayed for 7 nights in February 2014. No issues. Room was clean, beds were comfortable, staff was pleasant. The hot breakfast was good. We would definitely stay here again.Genuine Expedia guest review
The staff was wonderful; very kind and helpful. I was surprised by the complimentary breakfast. Usually when a complimentary beakfast is offered it's pasteries. The one here was bacon, sausage, eggs, potatoes, French toast, and more. The location is close to the airport and Boston with a free shuttle to the airport. It's surrounded by stores (not […] high end). The hotel is good for business and stopovers. Read moreGenuine Hotels.com guest review
"all round comfort"
had a great stay everything was perfectGenuine Hotels.com guest review
"Nice hotel at a reasonable price"
Stayed one night before a flight out of Logan. The room was very clean and comfortable. The staff was friendly. The only negative comments I have are they charge $20 for a rollaway bed for a child & the parking situation isn't great. You have to park in the rear because there are only a few spots in the front that are reserved for check-in. The back […] entrance stairway wasn't clean & you have to go up two small flights of steps to get to the main level. Other than that, the hotel was satisfactory and a good bargain for the price. Breakfast is great - bacon, sausauge, eggs, pastries, etc. Read moreGenuine Expedia guest review
Nice, helpful staff. Clean, comfortable roomGenuine Hotels.com guest review
"Basically OK but definitely nothing special"
Contrary to description, no place to eat dinner except Japanese restaurant (without going out into the nearby strip mall). - Having two TV screens in full blast during breakfast at 7 a.m. was unpleasant. - Needing to call for pick-up van at airport a small nuisance -- makes it a bit slower than other comparably priced hotels.Genuine Hotels.com guest review
Very clean & staff very friendly. I will be back in the summer!Genuine Hotels.com guest review
"Wonderful for a few nights in boston area!"
The shuttle service was wonderful! The hotel even allowed us to leave our car in the parking lot after we checked out! We were able to continue using the shuttle for the day! Friendly staff and very clean rooms! Breakfast was okay but the coffee was great!Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
Hotel was great. Ate next door at Uno and it was great food and prices. Had to wait a little to long for shuttle bus to pick us up at airport. This is out third time staying here.Genuine Hotels.com guest review
"decent hotel but far from the airport"
Overall the hotel is decent and clean, and the breakfast is fantastic. The only negative is that it really isn't close to the airport at all. They do have a shuttle, but it takes about 15 minutes to get from the airport to the hotel which is located in some suburb. It was a good value for the price, but next time I would pay a few dollars more to stay […] somewhere close to the airport. Read moreGenuine Hotels.com guest review
I liked the ease of transport to and from the airport, the proximity to highway, food, and airport. Breakfast was great the price was affordable, and we were comfortable with a family of 5.Genuine Hotels.com guest review
clean and comfortable - great breakfast too.Genuine Hotels.com guest review
Room was comfortable. Nice breakfast spread. Friendly atmosphere.Genuine Hotels.com guest review
"Logan Airport is misleading"
This hotel was nowhere near the airport. Downtown Boston is closer to the airport than this hotel. They did have a shuttle bus that took me deep into Revere, MA. It is isolated, but a reasonable price. Nice staff, but messy hallways.Genuine Hotels.com guest review
The service was excellent. They even shoveled our rental car out of 2 feet of snow. I was not too enthused about the shuttle driver though. The Japanese restaurant was very good. Accomodations were quite reasonable for that close to everything, and the airport. Our stay was the best we could ask for. Would recommend. As I am on oxygen, and handicapped, […] my evry need was taken care of. Read moreGenuine Hotels.com guest review
"Close to the airport"
It was not too bad. It could have been better. I requested a king size room and i did not get one for 2 nightsGenuine Hotels.com guest review
The shuttle service was excellent. They picked us up from the rental car center at Logan airport. The hotel was clean and comfy. Since we had to leave @ 5am, we missed the breakfast, but they had a cart near the door with coffee and muffins. Very nice.Genuine Expedia guest review
"Nice hotel near the airport"
Nice hotel. Staffs are nice, room was clean. Near the airport. Breakfast was good as well.Genuine Expedia guest review
"Perfect if you work at the airport"
Over the last big snow storm we had here in Boston, I quickly had to find a place to stay near by with a shuttle. This place was perfect! rooms were clean, shower was amazing, breakfast was great, staff was accommodating and polite. The shuttle was on time and got me back to work at the airport early the next morning. would stay here again, only downside […] GET THAT POOL FIXED! Read moreGenuine Hotels.com guest review
Huge room. Only problem to get food.excelence pickup service avaliableGenuine Hotels.com guest review
Easy to get halal food at 29th streetsGenuine Hotels.com guest review
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