"Perfect location for a fantastic hotel."
This had to be one of my favorite hotels I have ever stayed in. We arrived at 10AM not expecting to check in, just leave our luggage, but they had the rooms ready. We had a canal view and when they opened the shutters and windows we could see and hear the gondolas going right behind the hotel. The staff were all amazing and helpful, and language was […] no problem. They gave suggestions of restaurants, places to visit, arranged water taxi's twice for us, and gave perfect directions to banks, etc. Believe me in Venice, you want detailed directions! The hotel is in a perfect location, literally 3 minutes from St. Marks, it has a water taxi dock at the hotel, so you don't have to pull luggage over all the bridges. I loved the old world charm of the building, especially the woods located all through the building. Read moreGenuine Hotels.com guest review
"Good hotel. Poor Wifi."
Good clean hotel. Breakfast is average. Wifi very poor.Genuine Hotels.com guest review
"The perfect hotel in Venice"
This is a beautiful hotel close to the San Marco Square but in a section that is very quiet. It was the perfect location and a beautiful hotel. If there is only one criticism it is that the wifi in the rooms doesn't work well at all. But I guess if you are in Venice you really shouldn't be on the phone:)Genuine Hotels.com guest review
"Venice March 2015"
Our stay was wonderful! From the antique atmosphere of the bedroom, to the varied buffet breakfast, to the convenient location of the hotel with respect to Piazza San Marco - we didn't have any complaints. Our bedroom window opened to a view of one of the side canals, and the hotel management even provided a complimentary taxi service to one of the […] glass factories on Murano. Read moreGenuine Hotels.com guest review
excellent,close to san marco square,room was big, clean, staff always helpfulGenuine Hotels.com guest review
"Romantic city and hotel"
Fun getting dropped off from water taxi directly into the hotel, with friendly help getting off boat from hotel staffGenuine Hotels.com guest review
"No compensation for inconvenience of lockout"
Room lock jammed and they were unable to open it until the next day. They put me up in a poorer room and refused to compensate me for the inconvenience. They did not even offer a toothbrush!Genuine Hotels.com guest review
"Best 4 star hotel in Venice!"
I travelled throughout Europe for a whole month. Every single day I stayed at a different hotel because of deals etc. This hotel was great and would absolutely stay there again! The location was great. Easy to find which is important in Venice because you can get lost pretty easily... Throughly enjoyed my stay here!Genuine Expedia guest review
"Staff wonderful, hotel charming"
I can only imagine this is what a Venice hotel is suppose to be like. It was a wonderful location, very close to St. Mark's, no more than a 5 minute walk. We enjoyed the front desk staff and found them to be VERY helpful. When I forgot my cell phone on the way out of town, the front desk found it our room and sent someone to the dock with it so we wouldn't […] miss our train. The breakfast was one of the nicest we had in Italy. My only complaint was that the beds were very hard. But despite that, I would stay here again and recommend it to anyone traveling to Venice. Read moreGenuine Expedia guest review
"Great location a few steps from s. Marco."
The breakfast was great. The hotel was very nice, great location. Only the Internet sucked. But as an American internet sucks outside of USA. But was very happy here. We had a canal room and the gondolas passed out windows with the singing men and women.Genuine Expedia guest review
Great location, even though it was a little hard to find - just ask the venders selling wares through on the sidewalks :) comfortable room and large bathroom - window overlooked the canal - got to see and hear the gondolas passing by - loved it!! Breakfast was amazing - coffee to order - meats, cheeses, hard boiled eggs, breads, croissants, fruit, yogurt, […] sweets - soo good. Walking thru Venice was like "walking in a bowl of spaghetti " as Rick Steve's says- loved it Read moreGenuine Hotels.com guest review
great experience at hotel Kette, the staff is professional, the breakfast was great I did enjoy that coffee with warm milk every morning, the room clean, ample and with a view of a canal. the hotel is in the best location.Genuine Expedia guest review
"Good Location and breakfast"
Great location close to Piazza San Marco and other tourist attractions. Breakfast is nice and the room was comfortable.Genuine Expedia guest review
Great hotel in a great location. The pillows wer terrible (thin and hard) but we got 3 each and it was ok. tv was very basic but agin no an issue.Genuine Expedia guest review
"Great location but slightly dated"
Nice but slightly tired hotel in a great and very central location. Room was spacious but the furnishings we a bit dated. The bathroom was modern and clean. Breakfast was fine. The front desk staff was very helpful. You have to ask for wifiGenuine Hotels.com guest review
Pros: -Very nice hotel. -Great location. -Nice staff. -Good breakfast buffet included. Cons: -No air conditioning during the fall and we had to close the windows because of mosquitos. - Internet was only reliable on the lobby.Genuine Hotels.com guest review
"Mosquitoes and wet feet"
Was there during a time they do not offer air con. It was too warm to keep Windows closed. But if you leave the open you are eaten by mosquitoes and have to deal with the noise. Also if you go during flooding time they have no elevated walk way to your hotel. You have to wade thru water to get to the front door of the hotel.Genuine Hotels.com guest review
GREAT HOTEL & LOCATIONGenuine Hotels.com guest review
The Kette was off the main canals which was good. It is an older hotel.The location was good; close to St Mark's SQ and within easy walking distance of most sites we wanted to see. The breakfast room was very crowded and the rooms were halfway between floors where the elevator stopped so we had to go up or down two or three steps to get the elevator. […] Not a problem for us but could have been for some one who has mobility problems. The room was quiet and clean. This was a four star hotel but felt more like a 3 1/2 but I think being in Venice and such a good location you don't get as big a bang for your buck. Read moreGenuine Hotels.com guest review
Excellent central location where you are woken to the sound of gondoliers serenading you as they pass the window. Lovely breakfast with nice vernician pastries. Staff always helpful and gave fantastic restaurant recommendations with good prices and excellent food. The safe and hair dryer both broke whilst we were there but were repaired in less than […] an hour. Read moreGenuine Expedia guest review
Beautiful hotel, close to all the sights. The staff was helpful, and the private water taxi delivered and picked us up at the private dock at the hotel. It was perfect.Genuine Hotels.com guest review
Although we were only able to stay for one night, we enjoyed our experience. Very helpful staff and excellent location.Genuine Hotels.com guest review
"Four stars must be for the location only"
On the plus side, the water taxi can go right up to the hotel. There are elevators and the rooms are fairly large, as are the bathrooms. It is also fairly close to shopping and St. Mark's Square. On the minus side, the beds are hard as a rock, the pillows are only about an inch thick and are also hard as a rock. I could not find any electrical outlets […] in the room. Our room was very noisy as we could hear everyone walking by three stories down--even with our window closed. Customer service varied. We really just wanted to have a Coke so we asked at the front desk and were assured they would bring one right out. We waited and waited and finally had to ask. They had it ready--just never brought it over to us. Four Euros for one small bottle of Coke was a bit pricey. We had to leave before the breakfast hours started but we were assured that they would have a boxed breakfast ready for us. The next morning it was not ready. The man at the desk (notice I didn't say gentleman) was very rude blaming his colleague for not recording it. I then suggested that, since we were going to have to buy our own breakfast at the airport, that he remove the eight Euros for the two Cokes but he refused to do that and gave me a hard time about it. We got into a bit of an argument and he finally did manage to bring out the breakfast for us. It was not a pleasant experience for us and we definitely would not stay there again, nor would we recommend it to anyone. Read moreGenuine Hotels.com guest review
"Great Location in Venice"
Great location within walking distance of all popular tourist sites. Staff very friendly and accommodating with restaurant and grocery recommendations. Speak excellent English. Large choice in the breakfast buffet. Our room was right on the canal and the gondola's would be constantly coming by during the day and evening which may bother some people […] but we loved it. We stayed on a Saturday evening and Venice was packed with tourists as multiple cruise ships were in the harbor. Read moreGenuine Hotels.com guest review
Great. Wish I was there now. Hotel is in the best location for Venice.Genuine Hotels.com guest review
"Superb Location e Personel"
Great stay…Thank you for the hospitality … Excellent in aspects. We will definitively return.Genuine Hotels.com guest review
"Good location with bad service"
The front desk person who checked us in was quite rude and unhelpful. The room had old carpeting, bad mattress, bed dings, and pillows. The shower door is did not function to keep water from splashing onto floor which made a mess. Hot water ran out after showering 3 minutes They need to install window screens to keep Mosquitos out as we were bitten […] all night. The location is great but hotel lacks comforts. Read moreGenuine Hotels.com guest review
We stayed at the Kette to enjoy Venice before boarding a cruise. The hotel has a fantastic location, the staff is very accommodating. The only negative is the mattresses. Old and flat. I highly recommend this hotelGenuine Hotels.com guest review
"Old and back alley location"
The air quality very poor and room very stuffy. Air conditioning insufficientGenuine Hotels.com guest review
"Stayed before and after a cruise."
Stayed two nights before and one night after a cruise out of Venice. The rooms were comfortable overlooking the canal and the other the street. One criticism is that they should invest in new pillows. The staff was friendly and helpful. Breakfast was fine with cheeses, rolls, croissants, cereal and breads. The location,is excellent, near shopping, restaurants […] and five minutes from St. Mark's Square. Would definitely stay again. Read moreGenuine Expedia guest review
"kette - great hotel"
everything awesome about the hotel except the people at front desk. not very friendly. room was hugee.Genuine Hotels.com guest review
The Kette Hotel was in. Great location for the things we wanted to do. Enjoyed our stay there.Genuine Expedia guest review
"Lovely canal hotel"
Great location - five minutes to St Marks Square. Beautiful views, friendly staff, great breakfast. Loved the windows and shutters that opened for cool breeze, church bells and gondola singers!Genuine Hotels.com guest review
Nice rooms, but some of them smells so bad and had flies/ bugsGenuine Expedia guest review
GREAT LOCATION. Hotels needs to help arrange multiple people to share Taxi expense when possible and let you book earlier that 1 day aheadGenuine Hotels.com guest review
"easy to get to Harry's bar"
Nice hotel but one major problem was WiFi did not work and the hotel had no concern to get repair. Should take that out of their advertising.Genuine Hotels.com guest review
"very good and good location"
Very nice medium size hotel, clean and within walking distance to must see locations. Located in a high end shopping area, close to San Marco. Very good staff and breakfast.Genuine Hotels.com guest review
"Wonderful location ... get those beds updated ..."
Wonderful hotel in a fantastic location close to Piazza San Marco. Friendly and efficient staff and the breakfast offered was all you need to start the day. Nothing exuberant but adequate. Very quiet street by the way. Just wished they had better quality bedding which is really a must nowadays.Genuine Hotels.com guest review
Everyone that worked there that I encountered were extremely nice. Rooftop pool with view of Athens....Priceless :)Genuine Hotels.com guest review
We had a pleasant experience with the staff, they were really helpful and friendly. Our only complaint is about the confort of the pillows that made our nights a bit more challenging. location wise excellent!!!Genuine Hotels.com guest review
"Great hotel in a good location"
The hotel is very conveniently located. it is a bit pricey but so is everything in Venice. The breakfast was better than what we had in most hotels in Europe.Genuine Hotels.com guest review
"Kettle hotel family vacation"
We have stayed at the kette hotel before this stay and if we go to Venice in the future we will stay there again. Great hotel and great location. Loved it. Arlene and Art Carlson. Jensen beach , FloridaGenuine Hotels.com guest review
"Needs new mattresses"
The hotel was great except for the fact that bed we had was an old spring mattress that needed to be replaced.Genuine Expedia guest review
"Weekend in Venice"
After a 17 day cruise, we elected to stay in Venice for the weekend before returning home. The hotel's location was perfect, a short walk to San Marco Square, shopping and restaurants. Convenient for water taxi service direct to hotel. We had a great corner room, very large for European standards. Buffet Breakfast was included in our package and was […] quite nice and delicious! Definitely would stay here again!! Read moreGenuine Hotels.com guest review
great location, helpful staff, priced rightGenuine Hotels.com guest review
"Great room; Lousy bed"
The room was to be used for resting. The bed was so uncomfortable we were unable to sleep well. Hotel needs to invest in new, comfortable beds!Genuine Hotels.com guest review
Room was very clean and comfortable. Just a great feel of Venice.Genuine Expedia guest review
"Great location to St Mark's Square"
Hotel is in a great location, but could use a refresh. The furnishings and bedding are old and dated. The hairdryer needs to be replaced with a modern item, it was antique! Cold breakfast was included, but we really wanted hot food. Overall the staff was friendly and helpful with making dinner reservations for us.Genuine Hotels.com guest review
"Great location for exploring Venice"
First time to Venice with two teenagers and the location is just unbeatable. Walking distance to San Marco square. The staff was friendly, extremely helpful and gave us some great recommendation to make our short stay in Venice very efficient and productive. The rooms are nice but could use a renovation. The location and staff made up for any shortcoming […] in hardware .... Read moreGenuine Expedia guest review
We arrived at Venezia S. Lucia station just after sunset and decided to take the public water taxi to Hotel Kette. It was about a 30min ride with wonderful views of the night lit buildings on the Grand Canal. After getting off the taxi, we headed down the tiny alley in hopes of finding our hotel. I thought I had made a mistake not getting a private […] water taxi to take us to the hotel. GPS is of little use in Venice. Just a few steps later, St. Mark's Square opened up to our right and just past the square, Hard Rock Cafe. My Husband stepped inside to make sure we were at least headed in the right direction. We were told to make a right at Chanel, cross one canal then turn right again at Gucci. We passed Prada, Dior, etc. as we made our journey. Hotel Kette is in the heart of the designer shopping area in Venice and just steps away from St. Marks. The hotel is beautifully decorated in the old Italian style. Our room was a nice size and I loved the towel warmer in the bathroom. The bed was firm. I prefer more of a pillow top, but the linens were nice. The pillows were also a little flat for my taste, but upon calling the front desk, additional pillows were delivered almost immediately. Breakfast is included every morning. The staff was always smiling and helpful. Be prepared to get lost in Venice, it is the best way to find yourself. Then Hotel Kette is a great place to rest your head and feet, before doing it all again the next day. Read moreGenuine Hotels.com guest review
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