Holiday Inn Express Blue Mountain - Collingwood

The front desk staff were friendly and helpful. The heating on the other hand.. when it was off, the room was freezing. When it was on, it was HOT.. there was no inbetween.. made for a lot of up and down throughout the night! Breakfast was good though.

Genuine Hotels.com guest review

Dated hotel. Not worth the the $170 per night. Hot water ran out every day for 3 days during showers, room had ordour of a locker room, old toilet paper stuck to ceiling, beds were old and uncomfortable and the walls are thin. Breakfast is included in price was a good thing.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We were a group of 8 and it was a very comfortable stay. There are no connecting doors between the rooms but we were given adjacent rooms, so it didn't matter much. The included breakfast was typical and decent for our purposes.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

No Fridge, No Microwave in the room. Very crowd and slow service during breakfast.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

'On wednesday 22nd we were away from room from 9.00 am-2.45pm. no room service was recd. We needed a rest and even though I told the main desk nothing was done. I spoke to a maid next room and was told we must again vacate to receive. We are seniors 76 yr. old. I again complained but ended up making the bed myself. No service was recd.We were unable […] to view movies due to some problem with connection. I did ask to speak to the manager but no point. Surely more important to take care of resident paying guests rather than possible check ins. No value paid for zero quality. Bedding falling apart. Worst hotel ever Read more

Genuine Hotels.com guest review

Nice Hotel, close to town and Blue Mountain Resort... I was expecting something more modern, is an old hotel fully restored, but you can see some remaining of the old hotel, like the elevator. Breakfast is ok, but not great as I seen in other reviews.

Genuine Expedia guest review

We went to blue mountain to see the Salsa Festival. We stayed in this hotel for 2 nights and all of my friends did appreciate me for choosing this place. Hotel staff was very friendly, Service was good, Indoor pool was clean and breakfast buffet was delicious. Thank you Hotel.com and Holiday Inn Express for making my trip wonderful !!!

Genuine Hotels.com guest review

We felt very welcome fome the time we stepped in the building. The service was amazing and the employees were very friendly!! Also, the breakfast was delicious :)

Genuine Expedia guest review

We were attending a wedding and had reserved 2 rooms. We expressly asked for a 2:00 check in, we were told this would be fine. We arrived at the hotel at 2:05 only to be told we could not check in as our rooms were not ready. One of our guests was told they could have their room in half hour and we could store our luggage until our room was ready. On […] arrival at the room we found it was very dirty, there were used towels on the floor of the bathroom and a horrible smell of some kind of chemical. We reported this to management who said we could wait until another room was available on another floor, we explained this was not an option as the guest was an elderly lady who wanted to be close to us. Other members of our group were also left waiting for their room, in one case for over 3 hours. The manager was a very surly unfriendly person, who had a terrible grasp of English. He made us all feel we owed him a favor for him letting us stay in his hotel. I was very very disappointed with the whole experience and will NEVER stay at this hotel again, neither will the rest of my family group. We as a family booked 8 rooms for 2 nights. Poor service indeed Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the breakfast was fantastic, very favourful and loved the hours

Genuine Hotels.com guest review

very comfortable and good customer service

Genuine Hotels.com guest review

The staff at this hotel are some of the best staff I have ever interacted i my travels! Excellent, front desk service. Room was a little warm when I checked in but that soon was changed, clean standard room. Free breakfast was typical of what you get at a hotel. Anna

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

our stay was pleasant thanks to the hotel staff who were able to accommodate us with my kids special needs.

Genuine Hotels.com guest review

Free wifi did not work. Bathtub lacked a plug. WIndows leaked - there was a pol of water on the shelf.

Genuine Hotels.com guest review

Stayed here with my two 'adult' kids for 4 nights visiting Blue Mountain. Always stayed in the Village before and paid the premium rates for doing so. This was much cheaper and still fairly convenient for the slopes. Plenty of nearby restaurants and the movie theatre is just accross the road. Staff were friendly and helpful. Rooms fairly standard for […] this type of hotel clean and comfortable for our needs fridge/microwave/sink was a welcome bonus. Big plus was the breakfast which was great but would appeciate a later finish than 9.30 on weekdays . Overall great place to stay for a few days skiing and a lot cheaper than staying at the Village Read more

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Genuine Hotels.com guest review

I did not get everything I paid for. The first night was cold because we had no blankets. One bed had blankets but not the other. I expected there to be a microwave and fridge as it said when I first booked but neither were in the room. I went downstairs to use their microwave and the front desk clerk said no because it might set the fire alarm off. […] I will not book here again. You don't get what you paid for. I would have argued for a refund with the front desk but we were in a hurry to leave. Read more

Genuine Hotels.com guest review

We wanted to stay in Collingwood for a few days so that we could go skiing at Blue Mountain, and this hotel was perfect! It's only about a 10 min drive from Blue Mountain, and is MUCH cheaper than staying at the Blue Mountain Resort. There are tons of restaurants located within walking distance, as well as a grocery store, dollar store, movie theatre, […] etc. I would definitely stay there again! Read more

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Genuine Hotels.com guest review

Had a wonderful experience at this hotel. Very friendly and helpful staff

Genuine Expedia guest review

An older hotel that has been kept in very good condition. No complaints.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The great breakfast was a bonus to an all around excellent hotel. Very friendly manager at night when we checked in after skiing. Definitely return here.

Genuine Expedia guest review

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Genuine Hotels.com guest review

great environment, convient, only 5 mins driving to the mountain or spa.

Genuine Expedia guest review

Holiday Inn Express Blue Mountain basically a lower-mid motel with a HI label sold at more than twice the rate. the pool is a cruel joke, the tiny workout room needs acquisition of a special key, and be there for breakfast before 9am on a holiday, otherwise food will be removed while you are still eating. the staff is good and friendly, but nothing […] has been invested in facilities for at least two decades. Read more

Genuine Expedia guest review

CLOSE TO MANY RESTUARANTS ,SHOPS AND SKY RESORT,WILL RECOMEND TO ANYONE AS PRICE IS REASONABLE TOO

Genuine Hotels.com guest review

The only thing I had an issue with was a guy came in our room at 930 I woke up and he walked out and the the house keeping started kncoking at 1030

Genuine Hotels.com guest review

We loved the location of the hotel which is centrally located - quite near to Blue Mountain and so many restaurants and stores. The staff was very friendly and accommodating and helpful which made our stay more pleasant indeed. I would definitely recommend this hotel to all.

Genuine Expedia guest review

Great buffet style breakfast. Staff opened the pool for the few guests the night we stayed.

Genuine Expedia guest review

I thought it was great. Definetely would stay their again and have already recommended it to some of my friends.

Genuine Hotels.com guest review

Spacious room which was quite comfortable. Was located right across from the athletic center which proved to be a bit noisy in the early AM.

Genuine Expedia guest review

At the booking I told the agent I was handicapped but we were put in a room that had a bathroom very difficult to use. It was to small to have the walker in and had very little surface to put anything on. The bath was totally inadequate for a handicapped person. The only bar being at the far end away from the taps and very difficult for any elderly […] person. The toilet paper was so far away it was out of my reach and there was not a bar to rise from the toilet with help. The rest of the room was OK . We were treated well by the staff but particularly by Sharon who got breakfast and was very helpful even going out to buy lactose free milk for me. We enjoyed the breakfast Read more

Genuine Hotels.com guest review

Awesome service, awesome time. Will be coming back!

Genuine Hotels.com guest review

For the weekend get-a-way the hotel was great we really enjoyed our stay in Collingwood. The thing that put a real damper on our experience was that while we had pre-paid for our stay with credit card when we booked the room the hotel insisted that we put a significant cash deposit to cover any supposed damages that we may cause. They were doing this […] to all who booked in, we felt not only second class but could not understand why they wanted to take this potential revenue that we would probably spend out of the local economy, the hotel had our personal and credit card details so they held all the cards and were not at risk. Having stayed in many hotels in many regions of the USA and Canada this is the first time in over 40 years that I have been asked to provide extra cash up front. We will not be staying at the Holiday Inn again. Read more

Genuine Hotels.com guest review

Hotel under construction, pool smell was very strong as they were painting the liner. opening a wall so the drilling was very loud. the tub was not clean, did not use due to cleanliness.

Genuine Hotels.com guest review

Great service and excellent hot breakfast!!!! Very convenient to all the stores, great location!

Genuine Expedia guest review

I didn't really know what I was going to expect when I arrived, but I was thrilled at the clean and vibrant atmosphere. The one thing that made our stay more enjoyable was: the breakfast. Hmmm, so good!

Genuine Expedia guest review

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Genuine Hotels.com guest review

The hotel was OK for the 2 nights we stayed. But their was a cold feel to the reception hall and lobby as it had a tiled floor. A carpet in these areas would make the place feel warmer, also the hotel corridors could do with a more modern touch, e.g . Better colours on walls and some subdued lighting would be a good idea. The bed was a bit hard too. […] One good thing was the breakfast as it was in the cost and provided a substantial start to the day. Read more

Genuine Expedia guest review

The hotel was very clean and located so close to everything. The buffet breakfast was really good. I would really recommend this hotel.

Genuine Hotels.com guest review

We came from out of town and allowed to check in early so we didn't have to take our luggage when we went zip lining breakfast was excellent pool was nice and warm room was clean comfy and quiet location very good would definitely stay again if in collingwood

Genuine Hotels.com guest review