"Hotel is very good and staff very friendly"
Hotel Is very nice and the staff are very friendly The only downfall is your advertising of the location should read Holiday Inn Express Collingwood not Blue MountainGenuine Expedia guest review
"Good clean rooms with great breakfast."
WiFi signal was too weak. Would rate 5 stars other than that. Stayed one night. Loved the breakfast. Will stay again and hopefully in a room with better WiFi coverage.Genuine Hotels.com guest review
Central clean comfortable good wifi nice pool Good price QuietGenuine Expedia guest review
"Great Hotel. Exceeded My Expectations."
We stayed at the HIEBM for a weekend. The hotel is close to many amenities (LCBO, Wal-Mart, restaurants, etc). A 10 minute drive will take you to Blue Mountain Village. The room was clean and spacious. The pool was heated and a great bonus for the kids. The breakfast buffet was basic but was more than adequate. I would definitely stay there again.Genuine Expedia guest review
"Great for the $$"
Enjoyed our stay for the price!!! Pool was lovely and the breakfast was decent ! Loved how close to everything it is!!!!Genuine Expedia guest review
Before I book this hotel. Read lots of reviews. Some are good and some are not really happy. I still give it a try. Just stay one night. I went on weekday to avoid the crowd. Easy to find with my GPS. Better than I expected. Lots of place to eat within walking distance. Went to the pool around 9:30 in the morning. Just two of us, the water is warmer […] than I expect. Me and my wife had a nice time. Good place to stay in low seasons. Read moreGenuine Hotels.com guest review
"Cheap and cheerful with great breakfast"
Beds are average although if you're looking to use sofa bed - DON'T. It was terrible.Genuine Expedia guest review
"Good Hotel with an excellent location."
Friendly hotel staff. Located close to many restaurants.Genuine Expedia guest review
Response by Holiday Inn Express Blue Mountain Dear Valued Guest, Thank you so much for staying at the holiday Inn Express & Suites in Collingwoog. It is great to know that you enjoyed your overall stay with us and that you liked the hospitality provided by our staff members. We look forward to serve you again. Sincerely, Sharif, Khair General Manager
"Dancing for Cancer"
My friend and I were at a dance event in Wasaga for cancer. This is an annual event and most of our friends stay in Wasaga, however, we elected to stay in Collingwood. I have stayed in this hotel before and was mostly happy with the hotel and the breakfast in particular. The only downfall is that there is no mini fridge in the rooms. Needless to say […] that we brought water for the event and were unable to keep it cool. Otherwise, it was a good experience. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Blue Mountain Dear Guest, Thank you very much for your recent stay at the Holiday Inn Express & Suites, in Collingwood. I am very glad to know that you chose to stay again we us this year. I am sorry that your room did not have a mini fridge which impacted on your experience. Your comments and feedback are very important to us to make sure our loyal guest’s expectations are met. We hope to accommodate your needs next time and will look forward to service again in the future. Sincerely, Sharif, Khair General Manager
"close to everything."
Although the hotel is a little dated, the overall rating is still good by having indoor heated pool, very helpful staff and hot breakfast.Genuine Expedia guest review
Response by Holiday Inn Express Blue Mountain Dear valued Guest, Thank you so much for your review of our hotel during recent stay at the Holiday Inn Express in Collingwood. We are pleased to hear you enjoyed our Start breakfast with hot items, the room rate and our indoor swimming pool. We hope to have the opportunity to serve you again in the future. Sincerely, Sharif, Khair General Manager
"Nice location, bad room but fixed by hotel staff"
This hotel is located in the downtown sector of Collingwood, close to some chain restaurants and only a few blocks away from their main drag with lots of boutiques and shops and free parking with is nice. When we checked in, the staff was friendly however when we got to our room it smelt of cigarette smoke.. as if someone had just lit a smoke only seconds […] before we arrived, as it was a non smoking room and a non smoking hotel I called down to the front to express my concern (note I have never complained at a hotel before.. but this was bad) the gentleman at the front desk was very helpful he came up and checked out the room, said that he wouldnt sleep in there either and swiftly upgraded us to a room twice the size with a kitchenette and pull out couch. The breakfast in the morning was great, pancakes, cereal, yogurt, coffee, scrambled eggs, pork sausauge rounds and turkey sausage (which I thought was a nice addition for people like me who like a leaner option) The elevator was very small and only could fit about three people. The lobby was strangely laid out.. but that didnt matter much to our stay, we just discussed how weird it was that this little elevator was tucked behind everything.. I guess people, like myself and my boyfriend, use only the stairs in collingwood. The pool was a disappointment too, very warm, like almost pee water warm and very chlorinated, but im sure for kids who dont know the difference would love it none the less! Read moreGenuine Expedia guest review
Response by Holiday Inn Express Blue Mountain Dear Valued Guest, Thank you so much for posting your detailed review of your recent stay at the Holiday Inn Express in Collingwood. I am pleased to read you enjoyed your overall stay with us and that you liked the location and you feel you received great service. We hope to have the opportunity to serve you again in the future. Sincerely, Sharif, Khair General Manager
"our stay in collingwood"
We had a good experience overall. The staff were excellent. We loved breakfast. We didn't like the fact that the window of our hotel room faced a parking lot (in which the cars parked right up at our window). In order to get natural light in the room, we were disappointed that it wasn't private enough to keep the curtains open. It felt tacky looking […] out and having people right outside our window rummaging through their cars. But other than that, it was a good experience. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Blue Mountain Dear Guest, Thank you for sharing your experiences. I am glad to know that you were very impressed with the level of service provided by our staff during your stay with us. I am so sorry that the parking lot just in front of your room disturbed your privacy and it impacted on your good experience. Your valued feedback is very important to us and helps to make sure our guest expectations are met. In this case, we will assign a room in the 2nd floor to avoid this situation from happening again and look forward to service you again soon. Sincerely, Sharif, Khair General Manager
"Easy access to beach and hiking"
We rented two rooms and I must admit was put off because of the price (not many hotels still available for the last w/e of the summer) and I usually don't spend that much but it was a short notice trip and we took a chance. Found it was worth it. I LOVED the temperature of the pool, some found it a little too hot in our group but after a day of hiking, […] it was a welcome sight for sore bones/feet. Centrally located to all the sites, Wasaga beach was just down the road and spent the day there, welcome relief to come back to the room and wash up as several top restaurants to choose from with good variety within a block of the hotel. Big spacious rooms and nice showers (I like a river and not a stream when I shower). Comfy beds and that's always important to me. The only downside was the humidity during breakfast. IT was too uncomfortable to sit in the breakfast area, they had fans going and many people stayed but we were able to take breakfast back to our room. Good selection and my little guy loved the pancakes and the ease it was to make them (push of a button) so fresh with two types of syrup. Friendly and helpful staff, I will stay there again. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Blue Mountain Dear Peggy G Thank you very much for taking the time to write your comments about the Holiday Inn Express in Collingwood. We are glad to know you can count on us for a clean, comfortable stay, and that you liked our indoor swimming pool, our resort location in Collingwood and the service you received from our staff member during your stay. I am sorry that the temperature in the breakfast area was hot and not convenience to your expectation. Your comments are very important to us and will certainly help to make sure our guest expectation are met. We look forward to serving you again in the future. Sincerely, Sharif, Khair General Manager
I would definitely plan to stay again at this hotel. Good service, clean, comfortable and quiet rooms. The location is very convenient and centrally located.Genuine Hotels.com guest review
"nice hotel close to everything"
We enjoyed our staying there, the location and access to other attractions in town is easy The environment is good particularly for families. Breakfast schedule should be until 10:30 amGenuine Expedia guest review
"Very good hotel"
Very good Hotel. Good breakfast. Pool was ok. Staff friendlyGenuine Expedia guest review
Response by Holiday Inn Express Blue Mountain Dear Guest, Thank you for taking the time to provide feedback on your recent stay at the Holiday Inn express & Suites in Collingwood. I am glad to know you counted on us for a clean and comfortable room, our indoor swimming pool and the service provided by our team. I hope we can welcome you back and serve you here again soon. Sincerely, Sharif, Khair General Manager
"Good Location close to downtown"
Good service, Hotel is clean and quiet. Close to drive over to Blue Mountain.Genuine Hotels.com guest review
Response by Holiday Inn Express Blue Mountain Dear Monica Thank you for sharing your great experiences with your recent stay with us at the Holiday Inn Express in Collingwood. We are pleased to read that you liked our location which was close to the Blue Mountain village. I’d just like to say that Holiday Inn Express Collingwood is one of Collingwood’s favourite resort spots a one of a kind destination situated on the shores of Georgian Bay, over-looked by beautiful Blue Mountain. We look forward to service you again in our hotel and welcoming you on your future visits to Collingwood and the Blue Mountain area. Sincerely, Sharif, Khair General Manager
"hotel a bit dated"
the hotel is dated and rooms are small. However, the staff was great and the breakfast was very good. The room was clean but would replace the carpet with tiles.Genuine Expedia guest review
Response by Holiday Inn Express Blue Mountain Dear Guest, Thank you so much for your review of the holiday Inn Express & Suites in Collingwood. I am pleased to hear that you feel you received great service and hospitality during your stay. I am sorry that the size of the room was not up to your expectation. We look forward to serving you again in the future. Sincerely, Sharif, Khair General Manager
"Centre of Everything"
This is the second time that I have stayed at this hotel. This year was better in that the quality of breakfast has improved, water and apples found at the front desk. I highly recommend the hotel to my family and friends because it is in the centre of everything that one would possible want (i.e. Good restaurants, close to Blue Mountain Village, close […] to public beaches, close drive to Wasaga Beach, walking distance to bike paths and the place re study of trees and shrubs resulting close to the bay line). Our four days were filled with nature walks, great food and a relaxing atmosphere. Will be back next year. Read moreGenuine Hotels.com guest review
Response by Holiday Inn Express Blue Mountain Dear Julia Thank you so much for taking the time to provide feedback on your stay again this year with the Holiday Inn Express & Suites in Collinwood. I am very pleased to hear that you found improvement in the quality of breakfast and that your four days stay with us were filled with nature walks, great food and a relaxing atmosphere. We look forward to welcoming you back on future visits to our hotel. Sincerely, Sharif, Khair General Manager
"Average facility, as expected"
Check-in was quick and room was spacious. Ample parking, easy access, but not a great view around. Breakfast included with the room was not too bad.Genuine Expedia guest review
Response by Holiday Inn Express Blue Mountain Dear valued Guest, Thank you for taking the time to provide feedback on your stay. We are pleased to hear that you enjoyed your time at the Holiday Inn Express & Suites and look forward to serving you again in the future. Sincerely, Sharif, Khair General Manager
"Nice hotel with reasonable rates"
The hotel was great, employees where smilimg and polite. The room was great. Breakfast were good. It was just too hot in the breakfast are. After the firs day, they opened a door that liberated some warmth, but it was just not enough. The heated pool was just not heated when we get there. They heated the pool after we asked for it. The room air conditionning […] worked well but was quite noisy. Read moreGenuine Expedia guest review
"Tired hotel but it did the job"
Looks like an old hotel that was converted to a Holiday Inn. Stained bathtub, wall damage in room, tile grout stains...things were clean but they didn't LOOK clean. Pool was big and water was pleasantly warm but again, broken tiles, dirty edges on pool. But the bed was great, that kind of thing is easy to replace and upgrade! We stayed for 2 nights […] but if we come back we'd try someplace else. Location was good, lots within walking distance and close to Blue Mountain. Read moreGenuine Hotels.com guest review
"Nice hotel with good facilities."
We were welcomed by a very friendly receptionist. The room was very comfortable with lovely king sized beds, and a good price. Facilities were good including the swimming pool and laundry room, which was useful. Good breakfast selection and free wifi was a bonus.Genuine Expedia guest review
carpet very very dirty; noisy; breakfast ok but searved only until 9 am during the weekday (in vacation0Genuine Expedia guest review
"Nice hotel close to everything"
Good free breakfast. Very clean room. Friendly and helpful staff. Close to downtown. Across the street from a mall. Lots of restaurants nearby.Genuine Expedia guest review
"close to the beach, excellent staff"
I had the most wonderful experience of my life in this hotel. I really liked the service, the people. It is like a small family. The breakfast was super and lots of variety. I went to Wasaga but couldn't find a better place than Holiday Inn. SaraGenuine Expedia guest review
"It was much better than we thought"
We had a great time at the hotel. The breakfast was great when compared to other places. It met our basic needs for comfort for the weekend we were there. We loved the location and the convenience of shopping, the lake. beaches and other attractions. We will most definitely recommend it to family and friends. We celebrated our 35th Wedding Anniversary […] at the hotel. Read moreGenuine Expedia guest review
Response by Holiday Inn Express Blue Mountain Dear Valued Guest First of all, thank you very much for your recent stay at the Holiday Inn Express in Collingwood where you celebrated your 35th Wedding Anniversary. Congratulation on your 35th wedding anniversary! I am very glad to know that you liked the location, the convenience of shopping and the lake. Holiday Inn Express Collingwood is one of Collingwood’s favourite resort spots. We situated on the shores of Georgian Bay, over-looked by beautiful Blue Mountain which is located only 7 to 10 minutes drive from us. We hope to have the opportunity to serve you again in the future. Sincerely, Sharif, Khair General Manager
"A nice motel close to attractions & restaurants"
Our family of four spent two nights here. Had no idea what to expect since we booked it thru Expedia, without seeing pictures or anything. The outside looks pretty ordinary, but we were pleasantly surprised at the rooms and the service all around. The staff members were all VERY friendly and helpful, the rooms were clean and the beds comfortable!! After […] our pillowtop mattress at home, we normally find motel beds very hard but these were a pleasant surprise. The free breakfast buffet served every morning was amazing, including hot eggs & sausage. The location was great, just minutes from Blue Mountains and Scenic Caves. We would definitely come back here next time! Read moreGenuine Expedia guest review
"hotel stay in collingwood"
good, I would stay there again as staff were very friendlyGenuine Expedia guest review
"Close to all"
It was OK but the breakfeast was so so.Genuine Hotels.com guest review
We stayed overnight and spent a couple of days enjoying Blue Mountain. The hotel is fairly basic, however it was clean and fresh. The woman at the service desk was very friendly and the breakfast in the morning was enjoyable, the woman that ran the breakfast area worked hard and was very cheerful. The pool was small but I went for a dip. It suited our […] needs just fine. Read moreGenuine Hotels.com guest review
"Great service but rooms need renovation"
Hotel is very clean, with great breakfast and staff always ready to help but pool and room show the need for renovations... Cable was not working properly, carpet was showing age and so was the bathroom... Good hotel overall though...Genuine Hotels.com guest review
Response by Holiday Inn Express Blue Mountain Dear Guest, Thank you for staying with us and sharing your comments. We are planning to do some refurbishment including the changing of carpet and deep cleaning of bathroom and other areas in the months of September - November 2014. We have taken note of your valuable comments to ensure your needs and expectations are met in the future. Sincerely, Sharif, Khair General Manager
"Excellent Place to stay"
Great place to stay. Very quiet and close to everything.Genuine Expedia guest review
"Close to downtown, waterfront and restaurants."
The room was rather small. The toilet seat was meant for a different size completely and should not haved been installed on that toilet. It wouldn't stay up.Genuine Expedia guest review
OVER ALL GOOD , THE POOL SIDE COULD USE SOME UP GRADE LIKE SAUNA & OR WHIRLD POOL & SOME MORE LAUGE CHAIRS.Genuine Hotels.com guest review
It was OK. It did what it said on the tin. Good breakfast and near enough to the downtown area. Good choice for an over-nighter.Genuine Expedia guest review
The Holiday Inn Express is a great hotel that we stayed out . The Holiday inn staff are very polite and helpful. It also has a good buffet breakfast . If you want to stay at a good and cheap hotel this is the place.Genuine Expedia guest review
"Good basic hotel close to the mountain"
Good basic hotel that is close to blue mountain. The location is great, hotel was clean and bed was comfortable. The breakfast was good, but very busy as the room was small and there were lots of kids about. Good stop if going to the mountain as there is a direct road right to the village. Check out Jazz at Blue, this is the second year and we have […] gone to both and will go again. Read moreGenuine Hotels.com guest review
"Nice hotel, central to the city."
Booking was done over the web , checkin was a breeze, room was clean, bathroom was a little musty but overall the stay was fantastic! Pool facilities were nice, lead to a private sun deck. Staff were friendly and knowledgeable , would return again for another stay!Genuine Expedia guest review
"Able to walk to Elvis Festval on Hurontario"
Our stay was very pleaasant .Genuine Hotels.com guest review
Response by Holiday Inn Express Blue Mountain Dear valued Guest, Thank you for staying at the Holiday Inn Express & Suites in Collingwood. We were pleased that you had a very pleasant stay with us, and that you enjoyed your time in Elvis festival. Elvis Fest is our biggest event of the summer in Collingwood. We look forward to welcoming you back on future visits to our hotel. Sincerely, Sharif, Khair General Manager
"Clean, nice but poor breakfast service"
i like my room, it was nice and clean. I love the idea of a continental breakfast but it was very disappoint it because the breakfast area has not AC. the food is great but you ended having breakfast in a sauna.Genuine Expedia guest review
"The hotel is good"
The staff are friendly but not enough personnel to provide room service. I booked for four people but the towels provided in the room was only for three. The hotel was very clean and the buffet is good! The only problem is there wasn't enough space for everyone to enjoy the breakfast.Genuine Hotels.com guest review
This is a simple, no frills hotel. It's clean, the staff is friendly. We stayed two nights because we had a competition in Wasaga Beach about 20 mins away. Family friendly, the pool seemed well used (although we didn't use it). There is a restaurant across the road called The Smoke...go get some delicious BBQ!Genuine Expedia guest review
"Get the job done, great location and value"
Stayed 4 nights at this hotel with 2 adults. Great location, very close to Blue Mountain and a good 15-20 minutes drive to Wasaga Beach. Hotel itself is a little bit dated, eg. hallway and lobby area. However, it is clean and decent overall. Front desk staff is ok during check in and out during day time. However, I found that during night time when […] there is problem, the receptionist is not always there. One time we had to wait 5 mins along with others for the receptionist to come back from Tim Hortons. The receptionist apologized and took care of us quickly. However, this could have been avoided. Room key cards does not always work. And this is the reason why we had to contact front desk late at night. Other than that, breakfast buffet is included. Very limited hot food but it does the job. Room is decent sized with lots of free space. Room was kept clean. Lots of parking outside and lots of restaurants. Can walk to Tim Hortons and Metro grocery store across the street in 5 mins. Great hotel for the value after all. I would recommend this hotel to anyone visiting Wasaga Beach or Blue Mountain. Read moreGenuine Hotels.com guest review
Average hotel. Clean but nothing spectacular. Breakfast was decent. Hotel is in rough shape. Not very picturesque. Close enough to blue mountain though.Genuine Expedia guest review
The stay itself was good but the fact that it was Canada Day, the hotel didn't seem to celebrate the event, no flags, no sign, no greetings, no cakes, no stickers or something for kids nothing. Breakfast was good too, but pancakes was bad it felt like rubber. Some of the front desk stuff was not really into talking to people. I ask if I could check […] in early and said check-in is not until 3pm and that's it. They did not even bother to check if there's any posibility that they could accomodate us early and nothing like "sorry about that". The girl just look at me and like "Ok what else?" dead silence. Read moreGenuine Hotels.com guest review
"Excellent " Meet Family Expectations""
- Very friendly Staff - great place - Very Clean - Good Breakfast - Good LocationGenuine Hotels.com guest review
"A hotel with lots of nearby restaurants to choose"
Hollyday inn @balsam and hwy 26 collingwood was a nice place within the heart of the city. its only a few minutes from blue mountain resort and lot cheaper.Genuine Expedia guest review
"Best overnight stay"
It has the best value for overnight stay. Plus very accessible to the resort, restaurants, and dollar stores (if you forgot anything).Genuine Hotels.com guest review
We were only there a short time so didn't take advantage of many amenities. Staff was great, room was great (bed was amazing!), and breakfast was perfect.Genuine Expedia guest review
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