Recently my husband and I spent 3 nights at Hyatt Place. It was adequate, but I was disappointed in the lack of storage space. We lived out of our suitcases. With winter clothes that was a bit cumbersome. Bath items were shampoo and conditioner, no lotion nor shower caps! Had to go down 6 floors to the front desk for them. The staff was VERY FRIENDLY […] AND EXTREMELY HELPFUL! I'd hire them myself! Read moreGenuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Jolyn, First thank you for the comments about our staff. Really glad to see it. Secondly, I did express your concerns to the brand and glad to have the oppourtunity to let you know that you were heard. Thank you again for your comments,
"Hat tip to a responsive staff."
Super good staff who addressed concerns with the condition of sheets/comforter immediately and without complaint. Well stocked breakfast. Our go-to hotel in C'bus.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Eric, Thank you for this fantastic review. We try to be perfect but come up short sometimes. It seems like we took care of this very well. We have some really great young staff members who really do go above and beyond. Thank you, Patrick Quinn
Everything was great with the one exception of the fan/heater. I don't like them being right next to the bed given the noise and the breeze on your face while sleeping.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Traveler, I am sorry that you had that experience. If you plan on coming back into town please call ahead and perhaps we can make accomadations for this issue. I am glad everything else was up to your expectations. Best regards, Patrick Quinn
"Great room for romantic getaway"
Loved the room. Nice restaurants nearby. Lots of road construction nearby made it hard to get in and out. Not hotels fault.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Traveler, Glad you had such a great 5 star stay. Hope to see you again. Patrick Quinn
"Really nice and clean hotel"
We stayed there for 4 nights, room was very comfortable, clean, nice staff, they provide shuttle for free (5 miles), breakfast was included - delicious, ...Genuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Simona, Thanks for the great review. I really am glad to hear you enjoyed it so much. I see you are from Ohio and Hope to see you again. Warm regards, Patrick Quinn
"Amazing Hotel and Service"
We had a great trip. When you have an awesome hotel like this it makes your trip even better. I totally recommend this hotel for your stay!!!Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Kristin, Thank you so much for the 5 Stars. We couldn't ask for anything more. We hope to see you again in the future. Warmest regards, Patrick Quinn
This hotel was ok. Amidst probably 5 other name chain hotels. Staff was nice. Reserved a king, got a double, with a bed that was past its prime. Plenty of room--lots of space for the price.Genuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Verified Traveler, I apologize we seemed to have missed the oppourtunity to show you our best face. I hope to have a chance in the future to help change your mind. Thank you,
Great neighborhood and convenient location. Close to the zoo and the fairgrounds. Enjoyed the hot breakfast and friendly staff.Genuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Sue, Thank you. I am glad you enjoyed our hotel and the area. Best regards,
I've stayed here a couple times and it is a great value. The rooms are very spacious, always clean and the breakfast, which is included, is very substantial. Also nice is free wi-fi and a couple computers and printer are available for guests to use near the lobby. The area is good too, right near the major highways.Genuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Dear Traveler, Thank you for your great review. I am really pleased that you have returned to us several times and are still very satisfied. Warm regards,
Everything was great, friendly staff, coffee a little weak, but I love strong coffee, Starbucks around the cornerGenuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Knockgav, Thank you for the great review. If you visit again please ask for me and I will grind the beans myself! Warm regards,
Expedia does not keep up-to-date listings for availability of the pool. The room was OK and the staff was friendly. Nothing extraordinary to justify a higher price than other hotels in the parking lot.Genuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Dear Traveler, I am sorry that the timing of the pool season was not clear. We open on memorial weekend and closed a week after labor day. We tried to make sure we stayed open as long ansthe weather allowed us. Thank you,
"Nice hotel, convenient location, close to nice"
comfortable and positive . I booked through Expedia. My daughter booked through the hotel. She got a much better rate.Genuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Dear Traveler, Thank you for your comments, We hope to see you again soon. Best regards, Patrick Quinn
The pool was not as pictured but it was nice. It was also heated. The rooms were more than adequate (we loved the mounted swivel television and couch area). The only amenity missing seemed to be a microwave but if you ask the staff they are more than happy to provide access to a microwave in the lobby kitchen area. The staff were always more than h […] elpful! Read moreGenuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Traveler, Glad to hear you had a great stay. We do have several extra microwaves and if given notice can put one aside for you in the future. Thank you and we hope to see you again.
"Comfortable hotel.....convenient to OSU"
Nice staff and rooms were larger.....breakfast good as wellGenuine Expedia guest review
"Nice hotel convenient to our friends party"
Loved the breakfast. Saved us time in morning prior to heading out each day. Room was huge with plenty if room to entertain friends visiting. Would definitely recommendGenuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Dear Traveler, Thank you for your wonderful comments. Warm regards,
"Convenient, pet-friendly hotel in north Columbus"
Hotel had everything we needed - convenient places to walk for meals plus a good selection of food, wine, and hot breakfast items. Staff on front desk was plentiful and very friendly. One problem we had was that our small dog picked up anything he could find off the floor - he found a piece of broken glass under the couch (within reach of our dog) […] which we got away from him before he was injured. We walked down to the front desk to ask that the room be re-vacuumed, since we were going to leave. On return we noticed glass by the kitchen area and went to the lobby to borrow a vacuum to do it ourselves. Instead the front desk staff called the executive housekeeper immediately. The desk staff had an attitude "interesting that the broken glass moved" and the housecleaning staff who came to vacuum really wasn't interested in doing a quality job - she waved a wand around without a "crevice tool" attached, gestured, and left. A second problem we had with housekeeping is that we asked the staff on our floor for clean towels - rather than have our room cleaned daily we preferred to just refresh our towels. The housekeeping staff we talked to said "I don't have large towels - you'll have to go to the front desk" rather than offering to get them (it did seem that she had some on her cart, but perhaps they had been counted out). Unexpected. Read moreGenuine Expedia guest review
Has nice upgraded rooms. Bring your own hair dryer though!!Genuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Dear Traveler, I am very glad to see that you had a great stay, by your comment about the dryer I am concerned you did not have one. Each of our rooms has a hair dryer in the rooms in the second drawer by the vanity. Hyatt Place also has a borrows program for the traveler who might need a very strong dryer for longer hair. All you need to do is call the gallery to reserve. Each borrows item is completely cleaned before it goes back in service. Hope to see you again soon. Warm regards Patrick Quinn
"some place i will always return to"
One of my bestGenuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington What a great comment to make. Thank you for making my day!
The biggest issue was noise. Particularly hallway noise. There was little to nothing damping talking from the halls. Room-to-room the noise was ok. But for the price paid, I expect to hear less noise from the hallway.Genuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Dear Traveler, I am so sorry that you didn't enjoy your stay. We have implemented several procedures to limit noise in our hotel. We require any sports teams to sign a agreement on conduct and advise all weddings of the quite in the halls policy at 10pm. Unfortunately, like all hotels we still get some who do not follow these simple requests. We have hired additional auditors at night just to have an extra person to check on and control the noise in rooms or floors. We hope to see you again to change your perception and if you do have another issue please call down and let us know there is a problem. If you did call and the issue was not dealt with please email me as I need some retraining to do. Best regards Patrick Quinn
"Staff always willing to go extra mile"
I enjoyed my stay at this Hyatt Place very much. The room was clean, the hotel was very nice and the staff was amazing and friendly. They always asked if we needed anything and the continental breakfast was fully stocked. They even were able to satisfy a midnight chocolate milk craving I had. I definitely would stay there again and am glad I booked […] this past trip there. Read moreGenuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Diana, Thank you for the great review. I am glad to hear that my staff went the extra mile. The young people we have working with us are very friendly. Please stop in and say hello when you are back in town. Warm regards, Patrick Quinn
"Older Hyatt Place"
First off, I love Hyatt Place hotels. I hate old "smoking" rooms though. Recently many hotels have gone non-smoking. However, I feel very confident my room was one of the old smoking rooms. When you walked in, you could detect the relatively distinct, although somewhat faint smell of stale cigarette smoke. The condition & Cleanliness is typical Hyatt […] Place standard. This is my only fault. Read moreGenuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Mark R. As a reformed smoker I am hyper aware of any hint of smoke in the building. Unfortunately, we still have people that decide to pay the $200 cleaning fee. I was happy to see that the other areas of the hotel did not disappoint. Thank you,
Lights by the beds didn't work and the refrigerator made noise all night long.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Traveller, I apologize that we did not catch those issues, both of which are easy fixes. I was glad to note the 4 stars which hopefully means we will see you again. Sincere apologies, Patrick
"The front desk staff is outstanding."
Everyone working in front is terrifically nice and helpful. A Hyatt is a Hyatt, though - if you're looking for real luxury, this isn't it. But it's miles above the Best Western we stayed at the last time we were in the Columbus area.Genuine Expedia guest review
"Hotel room nice / pool awful !!!!"
Checked into hotel, room was very nice as pictures show. Went to look at the pool as this was going to be a weekend sitting by the pool and relaxing. The pool tile around the edge was black and disgusting, very old pool deck and much smaller then pictures. If you staying overnight and want a nice room this is a good hotel, but if you want to relax […] around the pool use a clean bath tub instead. We checked out and got our money back. Read moreGenuine Expedia guest review
"Luxury and Location!"
We were given a king suite upon arrival. We had a large room with a small fridge and wet bar. The fridge was empty-ideal for storing soda, milk, snacks, etc. Location was great: close to express ways, shopping, grocery store, and easy to get to downtown.Genuine Expedia guest review
"Nice stay, Nice price"
Only stayed one night but that one night was really cozy! Hotel Staff was a blast. Suzanne made a long, hot and active day forgotten with her warm and welcoming greeting. Check in was on point and very quick. Breakfast was very yummy. Didn't get in the pool or try the fitness center but other who did looked very happy. All in all I will stay again without […] any hesitation. Read moreGenuine Expedia guest review
"hyatt place stay 2"
no complaints at all. Enjoyed my stay here, it was just as good as the last timeGenuine Expedia guest review
"Close to lots of restaurants!"
Our overall experience was terrific! The room was either recently renovated, or new. The bathroom tub, floor, etc. looked like it was never used! We had a nice breakfast buffet before returning home at this hotel with plenty of selections to choose from. We will definitely be back on our next trip to Columbus/Worthington area.Genuine Expedia guest review
Overall we had a great experience. I was only disappointed with the carpet. It was extremely dirty and our feet were black from it. I would assume that their daily cleaning of the rooms does not include vacuuming. Or if it does, they need to get better vacuums because the carpet was full of dirt.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Katie, Thank you for staying at the Hyatt Place Worthington. We're very glad you enjoyed your stay. I'm sorry to hear that your room's carpet was dirty. We have recently gotten our carpets cleaned so we hope that you try us out again on your next trip to Columbus!
Really nice hotel!... The Staff were especially friendly. Great breakfast as well.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Pam, Thank you so much for your review. I hope you had a pleasant stay here in Columbus. We are very proud of our city and of course Our Hotel. Warm regards,
"Nice Hotel with Friendly Staff"
Good experience overall. The room was comfortable with a very large couch in the room.Genuine Expedia guest review
Response by Hyatt Place Columbus/Worthington So glad to hear you had a good experience, The staff is very warm and trys to be as helpful as our guests need or want. Best regards,
"Great place to stay!"
This was our 2nd stay at the Hyatt Place. We considered staying somewhere else, but after looking online I didn't see anything I liked better anywhere near the price. The TV is excellent and the sofa/sitting area is very comfortable and cozy. After spending the day in Columbus, it was great to hang out and watch some tv on the sofa before going to bed. […] The refrigerator is also handy as a way to store drinks. You can buy drinks in the lobby, but the price is pretty steep so take advantage of the fridge! I also love the free WiFi. Many hotels costing MUCH more still want to charge for WiFi. The location is very convenient. It's right off I-270, and there are a number of restaurants and a movie theater right around the corner. We were able to get anywhere we needed to go in a short time from this hotel. The free breakfast is OK at best, but it's free. Overall I really like this hotel and I'm sure that we will stay here again the next time we visit Columbus! Read moreGenuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Earl, Thank you so much for the great comments! We look forward to the next time you stay with us when in Columbus.
"just needed some down time"
The hotel staff was really friendly from the time we arrived until we departed. The hotel was clean and the breakfast pretty good. Would definitely go there again.Genuine Expedia guest review
"great location to many favorite spots"
We enjoyed our stay as the hotel was located close to the State Fair, zoo, Polaris mall, and Sawmill Rd shopping. My children loved swimming at the heated pool. All staff were pleasant. We would have liked a microwave in the room. Also tight squeeze between bathroom door and toilet. Overall I would be willing to book a stay again in the future. Loved […] the breakfast too. Read moreGenuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington A verified traveller, I'm glad you enjoyed your stay at the Hyatt Place Worthington. Our locations is perfect for just about any activity in Columbus :) Though we don't have microwaves in the rooms, we do have a microwave in the lobby available for use 24/7. Hope to see you again soon!
"Great place and super friendly staff"
My family and I stayed here for my sons top gun football camp in Dublin. It was a short ride, to camp. The staff was very friendly, and the room was very clean. The pool was great, and the morning breakfast was awesome, plenty of items to chose from. The family also used the rec rom which was perfect. All-in-all a great place to stayGenuine Expedia guest review
"Very nice room, enjoyed my stay!"
Small but comfortable room, did not stay in the room for any extended period of time!Genuine Expedia guest review
Great stay. Staff was very friendly and helpful. We would definitely stay with them again.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington A verified traveller, Thank you for your delightful comments. We are so glad you enjoyed your stay at our hotel. We hope to see you again soon!
"small bathroom-nice room"
The room was adequate for a single person. Comfortable couch. Nice TV with lots of convenient connections for devices (HDMI, VGA, Audio, etc...) and plugs for charging. Free internet worked well. On the negative side the bathroom was small and the drain in the bath tub was clogged causing slow drainage.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Chris, Thank you for staying at the Hyatt Place Worthington. We are glad you enjoyed all the amenities our hotel has to offer. I do apologize for the tub not draining quicker. I will address this with our maintenance. We hope to see you again on your next visit to Columbus!
"Nice hotel, friendly, helpful staff"
We enjoyed having meals available right at the hotel. They were delicious and reasonably priced! The free breakfast was amazing! The staff is so friendly and helpful with directions etc. The rooms are clean and the hotel was quiet for being full over the weekend. Unfortunately we didn't use the outdoor pool much because the weather was cool.Genuine Expedia guest review
My family of 5 stayed 3 consecutive nights. We booked here after discovering some pretty poor reviews for the other hotel that the rest of our daughter's softball team was staying at. I had been impressed with the reviews of the friendly and attentive staff, and they certainly did not disappoint. They were incredibly helpful and courteous at all times, […] above and beyond what you typically encounter in customer service today. In addition, the breakfast buffet was the best we've ever had. Yes, the bathroom was very small, but the rest of the room was so spacious and comfortable that I didn't mind at all. We had a computer desk area, a large pull out sofa and seating area, and a vanity area outside the bathroom that allowed 3 girls to get ready for the day simultaneously. This hotel was a great find and value since we booked through an outside agency. It was nearly half the cost of similar hotels in the area with all of the same amenities. I would highly recommend this hotel to anyone who is considering staying here. Read moreGenuine Expedia guest review
"the outdoor pool was very nice."
the pool was a great feature. the beds were too scratchy…rooms were nice and big.. breakfast was nice on satGenuine Expedia guest review
"Clean and a bit small"
King bed with sleeper sofa provided a good night sleep for 4, but the bathroom area was extremely crowded. There was not enough room to hang clothes in bathroom, as there was only one tiny hook on door and one towel rack inside of the tub area. That was odd. The internet went out for 1 full day. Cleanliness was great.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington A verified traveller, Thank you for staying at the Hyatt Place in Worthingon. I apologize that the room was too small. We hope for a renovation to our bathrooms soon! Hope to see you again!
"Great hotel close to OSU"
Stayed two nights 7/5 to 7/7. Very nice hotel. Great staff. Rooms were comfortable, even sofabed. Would definitely stay again!Genuine Expedia guest review
"Micro-sized everything - Hotel in bad shape"
We were expecting a lot nicer of a hotel based off of the pictures and the details that were listed online. This hotel does not have an indoor pool and the whole building is really thin. If you are looking for a nice hotel, this is not it. It was really small and dingy. Everything was in need of repair. The room itself, was okay. But everything else […] was terrible. I felt like I was in the ghetto!! Not worth the money. Read moreGenuine Expedia guest review
"Great service, beautiful hotel,"
My visit at Hyatt place was great! Everything from check in, to check out was organized and efficient. The room was clean and nicely decorated, the location was perfect, and the staff was polite and courteous. Overall, the Hyatt place is a 10 out of 10!Genuine Expedia guest review
Very nice hotel and breakfast.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Thank you for taking the time to review our Hotel.
"Nice family hotel"
We enjoyed our stay. Staff was very friendly, hotel was clean and breakfast was good. Would definitly use this hotel again.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Julie, Thank you for your comments and your desire to use our facility again when in the area. I love hearing about the friendliness of the staff. Ohio has some of the nicest people on earth..
The Hotel is located in a beautiful neighborhood with many nice restaurants to choose from within walking distance. Very close to a charming town of Worthington. Rooms were clean, pool needed some maintenance work. I thought the lobby seemed dark, would have liked it a little brighter, but overall a nice stay.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Stephanie, We are very glad you like Worthington So much it is a lovely town. The farmers market on Saturdays is a big hit. I apologize about your pool comments. We have had all new furniture and the pool surface diamond coated which really improved the offering. It seems we did not service it properly during your stay. Warm regards, Patrick Quinn
"Moving my Son"
Fantastic service and a great hotel. Staff was always happy and up-beat. Bent over backwards to see to our every need and whim. Liked the set-up with food available 24-7. We travel with our 2 little dogs and sometimes it is difficult to get out to get food. The Breakfast Buffet had a great selection and the food was fresh and hot. Hyatt has hit it out […] of the ball-park on this particular hotel. Kudos to all fo the staff at the Worthington Location, will definitely stay again - Rates were reasonable for all of the amenities Read moreGenuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Linda, Thank you for the great review. I am especially glad to see that you will be back. That truly says it all. I am very glad we hit all the right notes with you. Please feel free to introduce yourself when you come in next. Warm regards, Patrick
"Hyatt Place Columbus"
I enjoyed my stay at this Hyatt Place. Staff was very friendly and helpful. Breakfast is best in this price range. Location is very good for business travelers. Near major highways and restaurants.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington WOW 5 Stars thanks so much. We are located in a great area and appreciate your comments about the staff. I beileve we have a great team. Patrick Quinn General Manager
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