Very good overall -Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Thank you!
What a treat to have such a clean and friendly place to stay after a delayed flight and a drive to the hotel in the rain. The room was quiet and we slept well. Breakfast in the morning was exceptional with food items that are not on the standard free hotel breakfast.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Thank you for your great review.
"In nice area, restaurant right accross parking lot"
Would stay again. Little pricey, but had nice amenitites.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Thank you for your comments, We make every effort to stay as competitive with the market as possible. Based on your review I see we exceeded your expectations. I hope it was worth the extrain everyway. Please ask for me the next time you are in town I would love to introduce myself and thank you for your business. Patrick Quinn General Manager
"Out late = sleep in = miss breakfast"
Only con.. they clear out the breakfast a little too early for the late sleeper (supposed to be open until 10:30am on weekends, cleared by 10:20am)Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington I very much want to thank you for your great review. Our breakfast is out until 10am on the weekends and we regularly leave it open for an addition 15 minutes. If you miss us next time please let the gallery know and they have always been instructed to take care of our later arriving guests. Warm regards,
Overall, pleasant stay, no problemsGenuine Hotels.com guest review
"Best one-night hotel experience in recent memory."
Amazed at the high quality of this place, start-to-finish. The Hyatt name led me to expect it to be good, but the low Expedia price confused me. I can't say enough for this beautiful, comfortable place and its staff.Genuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Thank you for your five star review of our hotel, the Hyatt Place Columbus/Worthington! We aim to offer a high quality stay at an affordable price. This pleases our guests, and in turn sets us apart from our competition. We are delighted to be considered the best and look forward to your next stay. Warm Regards!
I have stayed at several different Hyatt Place Hotels and have always been satisfiedGenuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington What a great thing to see, "Happy Guest"! Thank you very much for your five star review of our hotel, Hyatt Place Columbus/Worthington. I am pleased that the Hyatt Place Hotels have become a place that you can trust for consistancy.
The level of service at this Hyatt Place was OUTSTANDING! We were greeted by Phil at the front desk who was very personable. When we went to bring our luggage in, a luggage cart was not available. Phil immediately stepped-up and helped run all of our luggage back and forth to our room. He gave suggestions for dining in the area, as well as wonderful […] attractions. In the morning we were greeted as a friend, as we attended breakfast. The breakfast bar offers a nice assortment of breakfast sandwiches, fruits, oatmeal, cereals, bagels and breads, and muffins. It certainly pleased all in our party! When in the area, we will DEFINITELY be staying here again! I cannot recommend this location enough! Read moreGenuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Thank you so much for highly recommending us at the Hyatt Place Columbus/Worthington and giving us five stars! I will be sharing the great news with my entire staff and we are all looking forward to your next visit.
Front desk was very helpful and friendly. Room was very comfortable and clean. Would stay there again.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Thank you for your five star review! We are so pleased here at the Hyatt Place Columbus/Worthington that you will be back to see us. Warmest Wishes!
Clean room. Nice breakfast. Great stay for the price.Genuine Hotels.com guest review
Response by Hyatt Place Columbus/Worthington Thank you for your kind words. I am pleased to hear that the price you booked made for a great stay. My staff and I hope to see you in the future.
"Better than Average"
We make it a point to find a Hyatt Place when we have a quick out of town trip simply because of the consistency. We always know we will have a clean room with a better than average staff, no matter what the city. The staff makes our trip less stressful and is always friendly and helpful.Genuine Expedia guest review
We love this area. It is within 15 minutes of most anywhere yet it is not overwhelming with traffic or noise. Everything was great!Genuine Hotels.com guest review
"Great hotel for visiting OSU."
Can't say enough about the quality stay we had. The front desk was friendly and attentive. This was our 1st visit to Columbus. Everyone on duty (5pm Feb 22) was friendly and took an interest in my daughter's college search. They gave us a recommendation for an out of the way restaurant by the college. Allison took the time to get detailed directions […] and call us back in our room with the information to find the place. The room was clean and comfortable. It was a lot of room for the price. Would definitely stay again. We have stayed at 4 hotels during our college tours...all in the same $$$$ range...this was daughter's favorite by a mile. Read moreGenuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Thank you greatly for your five star review! We so enjoyed you and your daughter staying with us during her college search! We feel lucky to have been a positive memory for her, during a time that is new and exciting, yet unfamiliar. You are more than welcome to stay with us any time and we truly wish only the best for her and your family! Warm Thoughts!
Overall, this was a great, modern hotel. It was small and didn't have all of the amenities of a larger hotel, but the room was as nice or nicer than in pricier hotels, and the decor was chic. When we checked in, the desk staff was great (I wish I could remember their names -- they were a young man and young women who were very friendly). When we checked […] out, the person at the desk was different (Lauren) and rather brusque to both of us on the phone, the only real problem we had there. Read moreGenuine Hotels.com guest review
"Large Room, Would stay again."
This hotel is very clean, nice and new. My stay was pleasant. The rooms are large with a sofa and small refrigerator. The rooms still have the large heating and cooling units that fit under the window, even though the unit is very easy to use it is a bit loud.Genuine Hotels.com guest review
I found the staff to be friendly and helpful and the breakfast buffet offered a nice variety of choices. The room was spacious and the beds were comfortable, but the bathroom door was dirty and the hair dryer was missing from the room.Genuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Good evening and thank you for letting us know about your comfy stay! I am pleased that you enjoyed our complimentary breakfast buffet options and encountered our friendly team members. I apologize that your room wasn't equipped with some necessary comforts. Your feedback will be addressed with our Housekeeping Manager and I assure you that we will do our absolute best to ensure that this does not happen again. Many Thanks!
"Great except for noisy ventilation"
Clean, spacious rooms, very good breakfast by the standard of comparable hotels. Would get a 5, but noisy ventilation fan was bothersome when time to sleep. Also, all kids channels are pay per view, stingy compared to a lot of hotels.Genuine Hotels.com guest review
"Great hotel for the Hotels.com price"
Hotels.com price was $40 less than price hotel quoted over the phone. Great deal for this hotelGenuine Hotels.com guest review
Close to most restaurants, bathroom was small, but room was nice.Genuine Hotels.com guest review
"good for family"
The staff was very pleasant, helpful, and competent. The bath room was too small.Genuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Good day and thank you so much for taking the time to give us your valuable feedback! I am happy to hear that my staff was effective in our approach to making sure that you enjoyed your stay. We do offer a specific room type that has larger bathroom accommodations if you would like to stay with us in the future. I hope that we will see you again. Sincerest Wishes!
The Hyatt was terrific. No problems at all. Wouls stay there agian.Genuine Hotels.com guest review
"Close to OSU"
The hotel was situated in a great location, close to Ohio State University and shopping !!Genuine Hotels.com guest review
The hotel and it's amenities were very nice. The King bedroom/suite was amazing. It was very comfortable. There was a nice seating area in the room that had a corner couch/sofa. The minifridge had a decent amount of space as well. The staff were helpful and friendly and there was also 24/7 services for food within the hotel. You didn't have to leave […] if you didn't want to. The only negative I have is with the bathroom area, it was small in the king room. Those are the smaller details but all in all it was a great stay. Read moreGenuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Many, many thanks for your five star review! We are all so proud at the Hyatt Place Columbus/Worthington to have provided you with a great stay. I am glad that with the amenities that we offer 24/7, you felt you didn't have to leave our property. We very much look forward to hosting you with any future stays with us! Best Wishes.
Clean and comfy. Breakfast selection tasty and free.Genuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Thank you greatly for taking the time to give us your valuable feedback! I am glad that your stay was a comfortable one, with complimentary tasty breakfast items. We look forward to you staying with us again. Cheers!
You could get just as much at a holiday inn or best western,which is right across the street. Beds were so uncomfortable,and the comp.breakfast was ho-hum.the warm sandwiches were awefull,and the pre made pancakes were dried out on the edges.Deff. not enough seatting,we had to stand up a couple times,esp.on the weekends when they are busy.They need […] exhaust fans in the rest room. Read moreGenuine Hotels.com guest review
"Bring your own pillows!"
The hotel is nice but the beds leave something to be desired. There are not enough pillows to soften the hard bed underneath you. Our bathroom didn't have a light bulb and the iron leaked water all over our clothes. It seems there isn't a lot of attention to detail. Check in staff were very cordial. Breakfast staff couldn't even muster a smile. In the […] end - we'd stay here again but with lower expectations. Read moreGenuine Expedia guest review
Response by Hyatt Place Columbus/Worthington Thank you for taking the time to give us your valuable feedback. I am happy to hear that you had a pleasurable check in experience. It seems that we missed the mark in other areas of your stay. I will be sharing your feedback with the proper departments to ensure this doesn't happen for you or any other future guest. Again, thank you for taking the time to share your stay with us and we hope to see you in the future. Best Wishes!
"Super Family Hotel"
Families with hockey players in a tournament and a zillion OSU Buckeye fans filled the hotel--a sea of scarlet and gray over the weekend. Everyone was in good humor, and the kids were well behaved. Staff, location, and overall service is mentioned elsewhere--all wonderful. The hotel room was as advertised on the website, with ample room--a king size […] bed and wonderfully comfortable pullout sofa bed. The huge tv screen was great for watching football. WIFI in the room made streaming movies easy. The ice machine was in a quiet area on our floor. We also had a little frig and single cup coffee service. Free Wall St. Journal & USA Today & free hot breakfast buffet. The fitness room is small but provides high quality workout machines/equipment. Read moreGenuine Expedia guest review
Response by Hyatt Place Columbus/Worthington I am so pleased that you had a wonderful experience during the busy weekend. I am glad that the huge flat screen was a great way to watch football for you. We are all looking forward to your next visit with us. Warm Regards!
"Don't stay here"
This hotel was not clean at all. The bathroom is particular needs help.Genuine Expedia guest review
"Comfortable and Great Service"
We stayed only one night to get rest up for our cross country road trip. The hotel was clean and comfortable. We had a very good rest here. Breakfast was very good, services was excellent. I am a vegetarian couldn't eat the breakfast sandwiches they had there, The lady who was in charge of the breakfast made me something I can eat. I will definitely […] stay at this hotel again when travel. Read moreGenuine Hotels.com guest review
the hotel was great, but had a serious issue with poor wifi in the roomGenuine Hotels.com guest review
"A Great Weekend!"
The hotel accommodated our family once again. I couldn't ask for a nicer staff. The hotel was very clean. The breakfast offered had more items to select than most hotels. The food was healthy and tasty. The location has easy access. We were very pleased with the staff. Hats off to Hyatt/Vantage Drive :)Genuine Hotels.com guest review
Clean and comfortable. Very good breakfast. Will stay there againGenuine Hotels.com guest review
"Hyatt, very nice as usual..."
The hotel was good, over sized room is nice, especially if you have a family, this was a business trip and it worked out well but the breakfest was terrible; especially for a Hyatt.Genuine Hotels.com guest review
Our room and the service was wonderful! We walked into our room and saw a king size bed, huge flat screen TV, and a large wrap around sofa that pulls out into a bed. The room was very large and clean with plenty of towels and blankets. There was breakfast provided in the morning and it was lovely! I would definitely recommend this hotel to anyone, and […] will plan on staying at Hyatt hotels in the future! Read moreGenuine Hotels.com guest review
Overall really enjoyed stay but would make a few suggestions. Toilet area/shower room way too small. Unclog shower drain, have low light setting or offer nightlights for guests to borrow for children, get more help for breakfast preps & improve pool area...Genuine Hotels.com guest review
Very nice facility, the only disapointment was being short staffed & not having any complimentary shuttle service. Would definetly stay there again, and recommend it. Very clean room, pleasant atmosphere, nice outdoor pool & Surroundings.Genuine Hotels.com guest review
The room was very nice ...the bathroom was way too tight..you could hardly fit in the tub/stool area. A large person couldn't have maundered in that small of space. It was hard to shut the door.Genuine Hotels.com guest review
"Not representative of descriptions online"
Overall too crowded, not relaxing and displeased by quality of hotel and staff. Will not be back.Genuine Hotels.com guest review
Staff was excellent and room was clean except for a few spots on the carpet. Overall experience was good and I would stay there again.Genuine Hotels.com guest review
excellent breakfastGenuine Hotels.com guest review
"Great place great location to stay."
Easy to find with plenty of options for dining nearby. Hotel was clean and staff was friendly. Outdoor pull was great for the kids and the free breakfast provided enough options for all.Genuine Expedia guest review
This hotel is wonderful :) The staff were friendly and extremely helpful. The king suite room was perfect for two people. The room was spacious and close to many restaurants and grocery stores. The Hyatt is one of the quietest hotels I've stayed at. I will be booking future vacations at a Hyatt hotel :)Genuine Expedia guest review
"Will not stay again...."
If you are staying for a whole weekend please stay somewhere else. For the price of this hotel there were no drawers to put your clothes, just a closet and very small. There was no vending machines and you had to go downstairs for everything, even to get something to eat. I have stayed in nicer hotels that have drawer space and vending machines and […] even room service. Read moreGenuine Hotels.com guest review
Very nice hotel experience. Great location with restaurants within walking distance. Close to shopping. Staff was very helpfulGenuine Hotels.com guest review
We were very satisfied with our stay at the Hyatt. They accommodated our family's needs and we were very appreciative. I have only one recommendation and this does not only apply to the Hyatt. We have traveled more this summer than those of the the past. I noticed dust accumulation behind the desk and lamps. The surface area of the furniture in the […] room was very clean. Not sure if you are interested in this comment, but thought I would put it out there. I would definitely stay at the Hyatt again. Thank you! Read moreGenuine Hotels.com guest review
"Not up to par for Hyatt Place"
Our room smelled very musty and the air conditioner was soooo loud.Genuine Expedia guest review
Great place for a family! Room was very nice, bathroom was just big enough, shower pressure was great. Would definitely go back next time I'm in the areaGenuine Hotels.com guest review
I have no idea how this hotel earned a 4.4 I felt it was barely a 3. I stayed in different hotel for buisiness just a few minutes away at the same price point and had a much more comfortable and "luxe" feeling. For a suite, the room was small the four of us were tripping over each other. The carpets were old, dirty and out of date and gave it a dirty […] cheap feel. The bathroom was so small, you could barely move to take care of business- and again I felt like I was in a cheap dirty hotel. For a Hyatt, this was far below standard. Read moreGenuine Expedia guest review
"Worth your money"
Breakfast was above excellent and served on real dishes. Starbucks in the lobby a real plus. Comfortable king suite with great extras and a nice TV. Only downside; very dirty pool water and hair missed behind the bathroom door.Genuine Hotels.com guest review
"Overpriced for what you get."
The pool that they had was very small and not very secure. It could be accessed from the parking lot. They need to put a higher fence around the pool. Anybody could have just reached over and let themselves in.Genuine Expedia guest review
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