Holiday Inn Express San Diego Downtown - San Diego

Service was bad, when we called downstairs, some people never picked up.

Genuine Hotels.com guest review

I enjoyed the location. The parking fee was not appreciated, I was under the impression that it was included. The staff is friendly & helpful. There was a "strange stain" on my bed that I did not notice until the end of the trip. Not sure how I felt about that. The elevator from the parking to the hotel floor was convenient and the parking attendants […] were very sweet & friendly. Not a big fan of the pool area, but it's not the worse thing ever. Read more

Genuine Hotels.com guest review

The breakfast is good and thorough. Has eggs, yogurt, fruit for the healthy people. Has pastries including warm cinnamon rolls, which aren't too bad if you ask me, for those who want a little sweetness in the morning. Garbages in rooms don't have garbage bags, which is awesome for reducing waste.

Genuine Hotels.com guest review

Nice room restroom kinda small

Genuine Hotels.com guest review

Less than a mile to PETCO Park, but cannot take their shuttle to the park. $16 to park (actually reasonable for San Diego.) Very tight parking.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very clean, well kept hotel with a decent pool. Friendly and efficient service. Walking distance to Gaslamp (approx 5-10mins) and sea front (approx 10-15mins); alternatively, the hotel run a shuttle. Decent breakfast and complimentary manager's drinks in the evening make this hotel an excellent choice!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Stayed here on a Monday/Tuesday overall it was a great room. The view from the patio is so beautiful just wish we had a better view in our room. The air conditioner wasn't working so well, but besides that this was a really nice hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We spent one night at the Holiday Inn and thought it was just alright. They charge you for parking which I believe is like many other hotels in the area. The room was decent size but bathroom was a little small. Nice area restaurants and stores.

Genuine Hotels.com guest review

We stayed 3 nights in San Diego at this hotel. We were on the first floor which was loud because of the lobby and street. People on our floor were loud and the front desk didn't seem to want to do anything about it. However, we were tired from travel and they let us check in early, which was great. They were very nice about getting us anything we needed, […] I am currently pregnant and wanted forks for food, bowls, more towels, etc. they were flexible. The two best front desk employees were Tricia - wow is she helpful! She gave us tips on what to do/see and let us check in early. Jeanette also gave us a few hours of free parking since we weren't going to leave the car overnight and that way we didn't have to keep moving it from meter to meter. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Everyone was very pleasant and accommodating.

Genuine Hotels.com guest review

The staff were so friendly and the continental breakfast was great.

Genuine Hotels.com guest review

Nice and clean with a central location. Parking is a little tricky especially if you have a large car. ($16). Breakfast is nice extra.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Decent location, friendly service, good price, decent rooms Parking sucks, they charge an extra 16.00 for parking or you can wake up and feed the meters in the morning.

Genuine Hotels.com guest review

Biggest disappointment was the bathroom. Ours was extremely small. The door opening in hit the toilet. There was barely space to turn around once inside the bathroom. Plus, the drain plug in the tub was missing; if you wanted to take a long, warm bath you were out of luck. Also, the elevators were the slowest I've ever seen in my life. We were almost […] afraid to get back on one after it stalled. Breakfast was good though. Nice selection of pastry, eggs, sausage and/or bacon, cereal, juice and coffee, biscuits & gravy, and the ability to make your own pancake. This hotel is obviously old but the rooms were clean and the staff was friendly and helpful. Read more

Genuine Expedia guest review

Very good experience. Saved $$ on room and garage. Building is dated (late 60s), but rooms are large, well appointed with all the modern perks (flat screen tv, wi-fi, etc) and clean. Plus, they comp'd us drinks at a nearby restaurant and breakfast was the real bonus -- eggs, bacon, sticky buns and more, and all included in the room charge.

Genuine Hotels.com guest review

Smell on first floor carpeted area going in hallway. Otherwise, ok.

Genuine Expedia guest review

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Genuine Hotels.com guest review

It is a nice hotel but rooms look a bit old. But it was clean and that what matters.

Genuine Expedia guest review

The hotel was very nice. It was clean and well taken care of. The staff was helpful and courteous. The room was a bit cold for the first couple of days, but once it warmed up, it was quite comfortable. Happy hour was well attended with people getting to know one another. The manager, Nick, was very personable and went out of his way to meet the needs […] of all the guests. I would definitely stay at this hotel upon returning to San Diego. Read more

Genuine Hotels.com guest review

Hotel room was old style and had very small bathroom. They Charge $16 for parking per day. in that price I would have stayed at better hotel with free parking.

Genuine Expedia guest review

The bathroom was too small and I was totally unimpressed by the courtesy breakfast. The floor coverings could use a good cleansing. The staff was very accomadating and deserve accolades. In all it was morebthan adequate but certainly below what I have come to expect from a Holiday Inn.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We only stayed one night and it was just what we wanted, view of the city was wonderful and walking distance to everything.

Genuine Expedia guest review

Super friendly staff! Great inclusives for a downtown hotel; much more then the hotel we stayed at before that was closer to downtown (i.e. free shuttle service, good continental breakfast, evening happy hour, free wireless internet). Unfortunately, located towards the top of a hill, so walking sometimes was a trek. Most restaurants were located within […] walking distance (half mile or so). Rooms were consistent with an express hotel. Read more

Genuine Hotels.com guest review

A bit away from all the fun stuff downtown, $16 for parking was a bit of a surprise but not unexpected, happy hour a bonus, and the Indigo Cafe was better than normal hotel food. Oh, and FYI for any large-ish SUV owners...don't park in the garage. Really tight corners. Must have been slow, because they gave me a room with 2 queens. And as many reported, […] the bathrooms are pretty tiny, but it didn't bug me too much. Room was clean enough, TV was nice (flat screen HD). Read more

Genuine Hotels.com guest review

tub would not drain and the car park was to tight. I had to back up a few times to make sure I did not hit a post or the wall. There were many marks on the wall where cars had hit.

Genuine Expedia guest review

Front desk was nice and pleasant. will stay there again.

Genuine Expedia guest review

Staff was exceptionalely freindly and helpful. A major un-advertised amenity was free happy hour beer and wine.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Satisfactory and very effecient service

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I rated the condition and upkeep as a 4 only because it is an older hotel and the carpet perhaps needs updating. But other than that, it was just great! The room comfort was amazing because I got a free upgrade to a huge room because they had overbooked. The fact that I was able to print out a bunch of copies for a presentation in their office center […] was absolutely wonderful! I wasn't too happy with the fact that you have to pay for parking. Read more

Genuine Expedia guest review

Okay. Nothing great to say. Water leaking in elevator. Bathroom VERY small.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Old and rundown. Tiny bathroom. Very slow elevator. They offered a shuttle, but it didn't even go to the Convention ctr. Shady neighborhood -- scary to walk after dark.

Genuine Hotels.com guest review

My daughter and her husband and I enjoyed staying there. He was deploying the next morning and we all enjoyed the rooms and help of staff.

Genuine Expedia guest review

Very nice room, comfortable beds, very nice breakfast. Extra charge for parking, parking beneath hotel is VERY TIGHT . My Toyota Highlander made it (barely) . I would not take a large vehicle. Booked room at last minute. Very good value. Near Balboa Naval Hospital .Oh , hair dryer one speed only. low.

Genuine Hotels.com guest review

The holiday inn express is usually a good hotel chain to stay with. Our room in San Diego was clean and comfortable. There was a little road noise, but it wasn't horrible. The staff at the desk was friendly. The parking was convenient but would not recommend having anything but a compact car to drive through the underground parking lot. Overall it was […] a nice place to stay but not a five star hotel. Read more

Genuine Hotels.com guest review

Staff is excellent. From the shuttle driver to the front desk attendants. Always pleasant and went out of their way to accommodate.

Genuine Expedia guest review

Everything was great until I found a hairy soap left in the bathroom when we got into our room. Also, breakfast items were very limited. Other than that, I had a very enjoyable stay.

Genuine Expedia guest review

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Genuine Hotels.com guest review

the stay was ok. maybe the hotel needs to be upgraded.

Genuine Expedia guest review

No direct phone line at San Diego Airport and many Holiday Inn locations. So, best to call this one directly to get the right shuttle. Room small however clean and did the job. Many restaurants 10 minutes walking distance in hilly part of town. So, not as great as it looks on the map.

Genuine Hotels.com guest review