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  • Best Western Plus Augusta Civic Center Inn
  • All hotels in Augusta, Maine, United States
All hotels in Augusta, Maine, United States
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1 room,  2 adults 
Adults Children
Room 1:

Best Western Plus Augusta Civic Center Inn - Augusta

44.34237, -69.79783
3 stars
110 Community Drive, Augusta, ME, 04330 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $109
available on 05/23/13
Price Match Guarantee
4.0 110 5

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    Best Western Plus Augusta Civic Center Inn
    View Best Western Plus Augusta Civic Center Inn on a map
    View all hotels in Augusta
    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Best Western Plus Augusta Civic Center Inn

    • Augusta Civic Center Hotels - Augusta 17 yards
    • University of Maine at Augusta Hotels - Augusta 220 yards
    • Maine Veterans Memorial Cemetery Hotels - Augusta 1800 yards
    • Augusta, ME (AUG-Augusta State) Hotels - Augusta 1.7 miles
    • Augusta Mill Park Hotels - Augusta 1.9 miles
    • All landmarks in Augusta

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    • Comfort Inn Civic Center
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    • Fairfield Inn & Suites by Marriott Augusta
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    • Super 8 Augusta
      2.0 stars
      1.9 miles from Best Western Plus Augusta Civic Center Inn - Augusta
    • Hampton Inn Augusta
      2.5 stars
      2.0 miles from Best Western Plus Augusta Civic Center Inn - Augusta
    • Quality Inn & Suites Evergreen Hotel
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    Overview of Best Western Plus Augusta Civic Center Inn - Augusta

    Location.
    Conveniently near the airport in Augusta, Best Western Plus Augusta Civic Center Inn is close to Augusta Civic Center, Blaine House, and Maine State House. Also nearby are University of Maine at Augusta and Augusta Mill Park.

    Hotel Features.
    Best Western Plus Augusta Civic Center Inn has an outdoor pool and a fitness facility. Complimentary wireless Internet access is available in public areas. Business amenities at this 3-star property include a 24-hour business center, small meeting rooms, and audiovisual equipment. Dining options at this Augusta hotel include a restaurant and a bar/lounge. Guests are served a complimentary breakfast each morning. Additional amenities include laundry facilities, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is complimentary.

    Guestrooms.
    The 99 air-conditioned guestrooms at Best Western Plus Augusta Civic Center Inn include coffee/tea makers and complimentary weekday newspapers. Guests can use the in-room complimentary wireless high-speed Internet access. 32-inch LCD televisions are equipped with premium cable channels and pay movies. All accommodations provide desks, ergonomic chairs, and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer hydromassage showerheads, hair dryers, and complimentary toiletries. All units feature microwaves and refrigerators. Additional amenities include irons/ironing boards and windows that open. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Best Western Plus Augusta Civic Center Inn, Augusta
    4.0 out of 5 Excellent (110 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Easy to find right of I95 .. quiet rooms... large rooms... wishes an ice machine was on 2nd floor too. by Downeastmom  from Washington County, ME on 04/22/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Standard king

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers pay movies. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has complimentary toiletries. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Ergonomic chair
    • Free local calls
    • Free Wi-Fi
    • Hair dryer
    • Hydromassage showerhead
    • Iron/ironing board
    • LCD TV
    • Microwave
    • Pay movies
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Speakerphone
    • Voice mail
    • Wake-up calls
    • Window opens

    Standard two doubles

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • Two Double Beds
    Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers pay movies. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has complimentary toiletries. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered.

    Room Details

    • Air conditioning
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Direct-dial phone
    • Electronic/magnetic keys
    • Ergonomic chair
    • Free local calls
    • Free Wi-Fi
    • Hair dryer
    • Hydromassage showerhead
    • Iron/ironing board
    • LCD TV
    • Microwave
    • Pay movies
    • Premium TV channels
    • Private bathroom
    • Refrigerator
    • Rollaway/extra beds available
    • Speakerphone
    • Voice mail
    • Wake-up calls
    • Window opens

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-in time starts at: 2 PM
    • Check-out time is: noon
    • JCB International
    • MasterCard
    • Visa
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • 24-hour business center
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Free guest parking during stay
    • Free self parking
    • Number of buildings/towers - 1
    • Number of floors - 2
    • Swimming pool - outdoor
    • Total number of rooms - 99
    • See more facilities
      • Free Wi-Fi
      • RV, bus, truck parking
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Iron/ironing board
    • Rollaway/extra beds available
    • Speakerphone
    • Window opens
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary toiletries
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • Direct-dial phone
      • Free local calls
      • Free Wi-Fi
      • Hair dryer
      • Hydromassage showerhead
      • LCD TV
      • Microwave
      • Pay movies
      • Premium TV channels
      • Private bathroom
      • Refrigerator
      • Voice mail
      • Wake-up calls
    • Services
    • Complimentary newspapers in lobby
    • Express check-out
    • Fitness facilities
    • Free breakfast
    • Free parking
    • Laundry facilities
    • Room service
    • Safe-deposit box at front desk
    • Self parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Business services
    • Dry cleaning/laundry service
    • Multiple small meeting rooms
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Guests are offered a complimentary continental breakfast each morning. Hot and cold cereal, bagels, muffins, hot eggs and sausage as well as coffee, teas and juices are available!
    There is also an onsite restaurant available for all our guests to enjoy! No need to drive to find a scrumptious meal! Roosters Coal Fired Pizza and Tap House specializes in Italian cuisine and offers many different menu options. Enjoy the Old World Fired Artisan Cooking with a full Italian inspired menu including unique pizza with over 50 different toppings. At Roosters, you'll also find an array of appetizers, salads, unique sandwiches & distinctive signature entrees. Rooster’s serves breakfast, lunch and dinner.

    Recreation

    Recreational amenities at the hotel include an outdoor pool and a fitness facility. The Fitness Facility is well equipped with many different cardio machines including a stationary bike, two treadmills, an elliptical machine as well as Free weights and a bench press for all our guests to indulge in! Our seasonal outdoor pool offers our guests a great way to enjoy a beautiful sunny, summer day. Feel free to cool off and feel rejuvenated after a dip in our pool! There are also local walking trails located nearby if you feel like getting some fresh air!
    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Golfing nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 10 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Augusta, Maine, United States
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    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Augusta Civic Center - within 100 meters
    • University of Maine at Augusta - 200 yards

    0.50 - 1.0 mi

    • Maine Veterans Memorial Cemetery - 1800 yards

    1.0 - 3.0 mi

    • Augusta State Airport (AUG) - 1.7 miles
    • Augusta Mill Park - 1.9 miles
    • Turnpike Mall - 2.0 miles
    • Old Fort Western - 2.2 miles
    • Old Western Fort - 2.2 miles
    • Children's Discover Museum - 2.2 miles
    • Augusta - 2.2 miles
    • Children's Discovery Museum - 2.2 miles

    3.0+ mi

    • Waterville Robert Lafleur Airport (WVL) - 14 miles
    • Auburn-Lewiston Municipal Airport (LEW) - 32 miles
    • Brunswick Executive Airport (NHZ) - 32 miles
    • Rockland Knox County Regional Airport (RKD) - 40 miles
    All hotels in Augusta, Maine, United States
    Reviews
    • All (110)
    • Business (18)
    • Romance (1)
    • Family (8)
    • Friends (1)
    • Other (82)
    4.0 / 5
    Excellent

    Score breakdown (from 110 reviews)

    • 5.0
      (35)
    • 4.0
      (52)
    • 3.0
      (17)
    • 2.0
      (2)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.1
    • Comfort
      4.1
    • Condition
      4.0

    Reviews: Overall

    • < Previous
    • Page 1 of 3
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    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding
    "Went to the Shrine Circus right next door"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Easy to find right of I95 .. quiet rooms... large rooms... wishes an ice machine was on 2nd floor too.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Downeastmom
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding
    "walking distance to civic center"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Was very pleased with our stay. The staff was very helpful and even made a call to our room within us being there 1/2 an hour to make sure everything was as we wished it to be. Previously we had stayed at another hotel and found this one to be a few dollars more but more convient for us. We were very happy with it's location, how clean it was and even […] the breakfast. The kids loved the waffels they had at breakfast time. There was a pool but it was closed for the winter as it was outside. The gym looked well equipped though we didn't have any spare time to use it during our stay and the laundry mat available on site was a blessing. Read more
    Genuine Hotels.com guest review
    3 night business trip in Mar 2013
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "suitable hotel"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The staff was super and the room was quiet. I thought it could be a tad bit cleaner. Looks like only the middle of the floor gets vacuumed. Overall not bad at all.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    KING SIZE ROOM WAS CRAMPED. NOT SUFFICIENT DRAW SPACE. NO INDOOR POOL BUT FITNESS ROOM WAS WELL EQUIPED. CONTINENTAL BREAKFAST WAS ADEQUATE BUT ROOM WAS LACKING DECOR. HEATING SYETEM WAS QUITE AND KEPT DESIRED ROOM TEMPERATURE. PLEASANT STAFF.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding
    "Friendly service"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff was friendly and helpful. The room was clean and comfortable. Great nighly snack of soup (best chowder I've ever had), fresh baked cookies and hot cider. Best breakfast ever, loved the fresh waffles!
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding
    "always very clean"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    excellent stay always quiet and cleanand a very convienet location.
    Genuine Expedia guest review
    Other trip
    Dec 11, 2012
    deb
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "All around good place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    It wasn't anything fancy but it was clean, the staff was helpful, the beds were comfortable, and in general a nice place to stay. I usually have trouble sleeping in a hotel but that wasn't the case. There is a restaurant attached to it called Roosters which was also nice. There was live music that night (Thursday) and my aunt, uncle, and I were all […] singing along. Our server Mike gave us great information on a scenic route to Bar Harbor Read more
    Genuine Expedia guest review
    Other trip
    Oct 24, 2012
    Noelle
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Oct 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The only problem was the TV, the clerk told us that they just switched cable companies and there was nothing they could do. The channel guide was not working, the tiling was just awful and alot of the channels were not available. I know this was not the fault of the hotel, but I would have thought being a large customer, the cable company would want […] it to be "right". Read more
    Genuine Hotels.com guest review
    3 night trip in Oct 2012
    Linda M
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding
    "Nice hotel for weekends & holidays"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel is located adjacent to City offices. We woke up Monday morning expecting traffic noise, but none, it was a holiday!!
    Genuine Expedia guest review
    Other trip
    Oct 15, 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "Great staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Lovely staff, maybe the nicest and jolliest I have ever encountered. Very attentive manager. I know you are working on breakfast, so I imagine that will change a bit. Great to have coffee maker in room --might put tea bags there too. Only flaw: noisy air-conditioning/heating unit, bad for light sleepers. Many thanks!!!
    Genuine Hotels.com guest review
    3 night trip in Oct 2012
    middle aged
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding
    "family vacation"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    great location good clean hotel a little light on the free breakfeast, but overall good stay
    Genuine Expedia guest review
    Other trip
    Oct 10, 2012
    keith
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "Good value, nice bed"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel is conveniently located, just off the highway, and directly across the street from the Civic Center. Our room was nicely renovated, with a very comfortable king bed, nice sheets and comforter. The bathroon had been modernized a bit as well. The hallways are a bit dungy, and the breakfast needs vast improvement. But all in all, we thought it […] was a good value. Read more
    Genuine Expedia guest review
    Other trip
    Oct 8, 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    3.0 / 5
    Good
    "Sleeping spot only"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    TV system was not functioning, room was a little dirty in the outof the way places indicating a thourough cleaning was needed. The provided breakfast foods were not worth easting.
    Genuine Expedia guest review
    Other trip
    Oct 2, 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    3.0 / 5
    Good
    "Nice Location but not well maintained."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    Their TV reception is extremely limited; No ESPN so missed football games I wanted to see. Toilet didn't work properly. Workout equipment in gym is not well maintained. Gym TV didn't work on one day.
    Genuine Expedia guest review
    Other trip
    Sep 19, 2012
    Bermo
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    3.0 / 5
    Good
    "More trainings needed for hotel management"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Two issues I encountered during my staying were: 1) Breakfast catastrophe, 2) My request for a quiet room was not satisfied.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Charles
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    It smelled, and was dirty- people at the front desk were very unhelpful
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    the breakfast was not good they didn't have enough food and coffee ...got down 8:oo am for breakfast and there was no food left ...they need to work on that ..rated the hotel as a 4 because of the breakfast
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "Clean and basic, no complaints"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Hotel is no-frills, but comfortable. Used it as a stopover en route to a wedding. Outdoor pool area was well-kept, right off the highway though so expect convenience, not tranquility. Staff was friendly and helpful. Rooms were clean and updated with flat screen TVs but didn't appear to be fully renovated. Right across the road from a major shopping […] center. Read more
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    The Overall stay was pleasant. If you are uncomfortable in a room that is not spotless then skip it. there were soap spots all around the sink area and some areas were a little dusty. It wasn't dirty but it wasn't spotless. Their new breakfast option has something to be desired we got there at 9:30 and they were already clearing it out instead of replenishing […] their miniscule display. We had to eat elsewhere. All the staff was pleasant and very accommodating. If we had complained something would have been done, but we were pretty passive. Read more
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    3.0 / 5
    Good
    "Convenient and functional"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Functional - Got a good night's sleep in a quiet but convenient neighborhood
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Aug 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding
    "Visiting the nearby Lobster Festival in Rockland"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent stay for my family and my daughter's family (Ajoining rooms).Close enough to Rockland RI for the 65th Lobster Festival (1hr) and the best room rates ever.Friendly staff (giving directions) and excellent rooms,beds were great,showers had good water pressure.Would stay there again.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "Great locale for visiting Agusta."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      5.0
    The air conditioning was not working properly and the fan didn't work very well so it was very warm in the room. The room it self was very nice. It had everything we needed. The staff were great, especially the first gentleman we met. We came in a bit early and the room was not available but he allowed us to have coffee and sit for awhile before we […] took off to attend the quilt show in a near by building. Read more
    Genuine Expedia guest review
    Other trip
    Jul 30, 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    1.0 / 5
    Poor
    "non-smokers beware"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    Arrived at 12:30 am and told receptionist I needed odor free room as I have asthma. He made a comment about not knowing about the condition of any particular room. As I approached the room, I noticed the non-smoking plaque on the door was quite shiny and new, as opposed to all the ones in the rooms nearby, which were faded and dull. Sure enough, I opened […] the door to an intense blast of stale smoke. When I complained and asked to switch rooms, I was told there were no non-smoking rooms available. At 1 am, I was forced to drive through Maine, looking for a room with a vacancy. Read more
    Genuine Expedia guest review
    Other trip
    Jul 30, 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "2nd Stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Although at first glance, the hotel doesn't look that glam, the rooms are very nice and really clean. The rooms have everything you need for a short visit. The staff is very friendly and helpful. There's a shopping mall right across the street so if you need anything, there's no need to worry.
    Genuine Hotels.com guest review
    1 night family trip in Jul 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "Reasonable and friendly"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Needed to stay for a training in the area and this was the most reasonable rate offered in the area. The facility was nothing exceptional however, the price was reasonable and the place was clean, with access to everything necessary. Staff was friendly and courteous. Would stay again when in the area
    Genuine Expedia guest review
    Other trip
    Jul 26, 2012
    Bud
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    3.0 / 5
    Good
    "Reserve handicapped rooms carefully"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    We specified a handicapped room when reserving through Expedia. It wasn't available when we arrived so we specified handicapped again for our return trip a week later. It wasn't reserved again. The front desk blamed it on Expedia despite the fact I specified handicapped with the front desk themselves. The room smelled slightly. It's a boring hotel in […] a boring part of a boring town, right off the interstate and I think it's overpriced, but it's clean enough, the staff are okay, the bed is comfortable, the TV works, the treadmills work, etc. It's a decent place to crash for a night. Read more
    Genuine Expedia guest review
    Other trip
    Jul 24, 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Fine - only thing I suggested is that the far end door be locked at night at a specific time and all travelers would have to enter thru main door after hours.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    1.0 / 5
    Poor
    "Mediocre vanilla hotel; lacks hospitality"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    Positive: pets graciously accepted. Negative: unprofessional staff; unable to assist with nonfunctional Movies on Demand in the room. Three calls to the front desk, AND three visits to the front desk required to configure the movie computer so it was functional. Initially, at least one desk clerk could not have cared less. Breakfast in a bag...Really? […] Pool is okay, but cold in the summer. Hotel walls are mighty thin. Read more
    Genuine Expedia guest review
    Other trip
    Jul 23, 2012
    Snickers
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding
    "Great find"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very thrilled to have found the little gem on our way to visit our kids at camp. Have stayed at a few below par places for visiting weekend and by chance found this on Hotels.com. This is by far the nicest, cleanest, best place we have found in the area. The pillows were amazing and we look forward to staying there next year.
    Genuine Hotels.com guest review
    2 night family trip in Jul 2012
    JZPT
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding
    "Good Hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My wife and I stopped here on our way to Bar Harbor Maine, It was conveniently located right off of I-95. There was a lot of shopping in the surrounding area as well.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Al
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    3.0 / 5
    Good
    "just a place to rest your head at night"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    Nothing special. The bathrooms were clean and nice, but small. The room was musty and the carpet felt moist which was kind of gross. The beds were very firm. The best thing about the hotel was having a noon check out. You get what you pay for though...not bad, but not good.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "not bad"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    not bad but no hot water for shower after 10:00am great customer service
    Genuine Expedia guest review
    Other trip
    Jul 9, 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "Decent place"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Jul 2012
    ric
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "Good location, central Maine"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    No breakfast, decent room in a good location. Pool smells like river.
    Genuine Hotels.com guest review
    2 night family trip in Jun 2012
    George
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "Close to everything"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    nce hotel to stay at
    Genuine Hotels.com guest review
    2 night family trip in Jun 2012
    Holly
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "Quick visit to Maine"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Our son is working at a summer camp northwest of Augusta ME so my wife and I went up for a visit - the hotel staff is terrific - very helpful and friendly. The hotel it self seems newer (not sure how old) and is well kept. It is just off of I 95 and across the street are restaurants and shops which make the location convenient. I would stay there again […] without hesitation. Read more
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    Kevin
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "Clean But Missing Conveniences"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Two things I did not like about the hotel were that even though the rooms were sectioned off as smoking and non-smoking, you could smell the smoke in the hallways. The other problem was that there was no place in the room to blow dry your hair etc, other than in the bathroom. When you are sharing a room with more than one person and have to get ready […] at the same time, this is very difficult. Because of this, I would choose another hotel unless I was staying in the room alone. Read more
    Genuine Expedia guest review
    Other trip
    Jun 9, 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "Very good value, renovated hotel close In Augusta"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Pleasantly surprised at the hotel. Very newly renovated, comfy beds, big rooms with a lot of space. Bummed the pool was outside and wish there was a breakfast of some sort. Overall very happy with this stay.
    Genuine Hotels.com guest review
    1 night trip in May 2012
    Kat L
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "Good place for couple of days"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Staff was great very helpful and pleasant. Room was clean and comfortable. On the website it appeared restautant and lounge were part of hotel - Roosters - next to hotel - not so good. Fortunately staff was able to recommend other places
    Genuine Expedia guest review
    Other trip
    May 1, 2012
    J & J
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    4.0 / 5
    Excellent
    "good"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Nice and clean room. The room had a small refrigerator and microwave. Room was quiet but bed was a bit hard.
    Genuine Expedia guest review
    Other trip
    Apr 23, 2012
    A Traveller
    US

    Best Western Plus Augusta Civic Center Inn - Augusta
    5.0 / 5
    Outstanding
    "Well worth the price"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was lovely not the fanciest but well worth what we paid for our stay
    Genuine Expedia guest review
    Other trip
    Apr 17, 2012
    A Traveller
    US
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