"Good hotel but needs cleaning."
Hotel rooms were nice size and we had good service. The rooms need to be cleaned better. We found several things on the floor. Hair was on the pillow cases and on the floor. We could not eat in the cafe because the cook didn't show up. Not a bad stay but it could have been much better since the hotel is nice.Genuine Hotels.com guest review
"Reasonable price for city hotel"
The room carpet, sink, and toilet were't spotless. It was not as clean as I would hope.Genuine Expedia guest review
"Perfect for the night we needed. Pool was great."
Kids really had a good time at the pool and the reservation process was simple.Genuine Expedia guest review
Hotel is right off the Interstate so you have a lot of road noise. This is an old Holiday Inn style that they have modernized some of it and left the rest. The AC runs off an old window type thru the wall unit but the controls are on the wall. Ours did not work and was told they have to be reset quite often. Somewhat run down but it was a comfortable […] stay. Staff was cordial but not the usual friendly that we are used to. Read moreGenuine Expedia guest review
"close to the sights the kids must see."
We enjoyed the stay at holiday inn. Kids loves breakfast.Genuine Hotels.com guest review
"WashU college visit"
Hotel was clean, staff was friendly and helpful. Printed directions to the college and even rerouted us due to construction.Genuine Expedia guest review
Not a luxury hotel , but great location and good value for the money. Best features: chocolate chip cookies and lemonade in the lobby. Outdoor pool is great for kids.Genuine Expedia guest review
"Over all we are Happy"
Its OKGenuine Hotels.com guest review
"close to sights we were going to"
Dirty room, food left in refridgerator,Genuine Hotels.com guest review
We were pleasantly surprised with mostly everything about this hotel. Our room was in top condition and included a small refrigerator and a microwave oven. The beds and pillows were very comfortable. The bathroom was kind of small but very clean. The staff were very friendly and were quick to add a roll-away bed for our 11 year old son. The hotel is […] about a ten minutes drive to downtown St. Louis. In the reviews some people complained about the highway noise. We asked for a room facing away from the highway and didn't have any noise problems at all. Read moreGenuine Expedia guest review
Couldn't sleep. Right next to the freeway. no indoor pool or hot tub.Genuine Expedia guest review
The staff is exceptionally friendly!! Our three rooms weren't quite ready when we arrived so we hung out in the nice lounge where the bartender was awesome. The hotel then comped a round of drinks for us (seven people) for our wait. During our three night trip one of our car windows was broken into at a local fast food restaurant and the front desk […] helped us cover the window (it was raining) and then printed out a list of auto window repair places for us. The restaurant serves very good food with friendly service. The property is conveniently located to all major St. Louis attractions (you'll still have to drive). The property could use a facelift but it is very clean. If you want a normal hotel at a reasonable price I recommend this Holiday Inn. Read moreGenuine Expedia guest review
"It was convenient for me, easy access to freeways."
The folks at the front desk were friendly. The room was clean and satisfactory Some noise from the nearby freeway was my only complaint.Genuine Hotels.com guest review
"Good location, friendly service"
Our only issue with this hotel was that we had difficulty keeping the room temperature comfortable. The wall thermostat did not seem to be able to control the air conditioner; we had no air flow in the room. However, the room temperature did not cause enough discomfort tow warrant a call to the front desk.Genuine Expedia guest review
"Nice stay in St Louis"
Very nice and clean. Staff was very helpful and accommodating . Nice restaurant and bar.Genuine Expedia guest review
"A nice surprise"
Everything you need. The staff was very friendly and welcoming. It is very centrally located without the hassles of the downtown properties (free parking - go figure). The only down side is the property is located next to the highway and a busy city street, so there isn't much as far as walking.Genuine Hotels.com guest review
Overall good experience. Front desk clerk was very nice and let us know what events were in the area. Room was very clean.Genuine Hotels.com guest review
There was hair on the toilette when i checked in. And yellow stuff on the seat. Gross.Genuine Hotels.com guest review
I booked this hotel accidentally, however my wife and I were pleasantly surprised!Genuine Expedia guest review
The bed was new and very comfortable with new linens, a big plus for me. The room was clean but the bathroom had some issues. The toilet was not connected properly and do it sat sideways a bit uncomfortable when using the restroom. The restaurant staff was beyond helpful as well as the front desk and maintaince. The one thing I would change would be […] the hotel should offer a free breakfast like most of their hotels. Read moreGenuine Expedia guest review
"Holiday Inn still delivers !"
Although this is a somewhat older hotel, it has been VERY well maintained and updated. The room was nicely furnished and the bathroom had been recently updated. The staff were all very pleasant and the room service staff especially so The food provided by room service was excellent. We had been driving for several days and after one hideous hotel the […] night before this hotel was a wonderful contrast. All in all a very pleasant stay. Read moreGenuine Expedia guest review
I was expecting a much better appearance of the roomGenuine Hotels.com guest review
Great value at $82 for $139 King rate. Great Housekeeping. Brett was great!Genuine Hotels.com guest review
"Wrong location with pleasant stay"
We tried to locate a Holiday Inn Express that we stayed at ten years ago during our last visit to St. Louis. Mobile app got us to the Holiday Inn at the Hill and our stay was very enjoyable. During the evening we had a very enjoyable visit in "The Hill" area which included dining at a fantastic Italian restraurant. The next morning we had an excellent […] breakfast at a very reasonable price in the hotel restraurant. This was a spur of the moment visit to St. Louis. Staff=A+, Building=A-, Room=A, Location=A- Read moreGenuine Hotels.com guest review
"Right on "the Hill""
Nice room. King deluxe-very spacious. Could sleep 5 or more with air mattress.Genuine Hotels.com guest review
"Paper thin walls...snoring from next door!"
I will not recommend this hotel or stay here again. The sounds from the rooms in both directions were troubling to explain to my child.Genuine Hotels.com guest review
"Friendly staff, loud traffic"
Staff was helpful with recommendation to eat at Tuckers. Traffic noise outside window was surprisingly loud. Elevators were creaky and need to be updated.Genuine Expedia guest review
Response by Holiday Inn St. Louis - Forest Park/Hampton Ave. Thank you for staying at the Holiday Inn Forest Park. We appreciate you taking the time to know about your experience so we can always improve. We are located right off of a major highway in a very convenient location and I am sorry that the noise did effect your stay. We are always happy to do our best to accommodate requests to be away from the highway. We certainly hope you will give us another opportunity to serve you in the future when in the St. Louis area.
"Good location and clean room"
We stayed at this hotel for the location which was perfect for our trip to Forest Park. The rooms are nice and comfortable. We requested a room with a refrigerator and microwave, but our room didn't have one, but we were able to use the one in our friend's room. We did have a problem when the hot water didn't work in our room and the maintenance guy […] had to come and fix it; the hotel did nothing to compensate us for the inconvenience. Also, we tried to eat at the hotel "restaurant", and it took almost an hour for them to prepare two salads and a quesadilla. We took our food up to our room only to discover there was no silverware and it took the hotel another 20 minutes to bring us silverware. By then our food was cold. On the plus side, they did give us free desserts to compensate for the silverware/delay. Read moreGenuine Hotels.com guest review
Response by Holiday Inn St. Louis - Forest Park/Hampton Ave. Thank you for staying at the Holiday Inn Forest Park. We appreciate you taking the time to know about your experience so we can always improve. We will certainly review these issues with our team and apologize for the inconvenience. We do offer rooms with microwaves and refrigerators standard in them since we do only have a limited amount of additional sets for future visits. I hope you will give us a chance to improve on this stay the next time you are in the St. Louis area.
Stayed two nights. Friendly staff, beautiful interior, comfortable and clean rooms, enjoyed every minute of being at Holiday inn Saint Louis. even the lady cleaning my room was very nice. Would love to stay here again.Genuine Hotels.com guest review
My family and I we very satisfied with the hotel. We had some extra guest and needed a room last minute and they we very accomidatingGenuine Hotels.com guest review
Single father of 4 and they had a room to accomidate my size of family. Great location for the zoo, and it's a short drive to the Busch Stadium or the Gateway Arch.Genuine Expedia guest review
room was clean. vent in bathroom did not work. nice bar areaGenuine Expedia guest review
We stayed here one night while visiting family. Hotel was exactly as described: convenient for our needs, clean, staff personable and efficient. Would definitely recommend this location to others and plan to stay here on my next trip to the area.Genuine Hotels.com guest review
"Close to zoo"
Last stop of our honeymoon. Great room to stay in.Genuine Hotels.com guest review
Peek time, Cubs in town resulting with inflated pricing and less than gracious welcome. However, no charge for refrig and microwave so that's a bonus.Genuine Hotels.com guest review
"Stinky 2 star hotel at best"
Upon walking in this hotel, my 5 & 6 year old commented on how smelly the lobby was. The elevator and the room were worse. The beds were so old that they sunk in about 6 inches when you sat on the bed (btw: I am only 180 lbs.). I asked for a newer room with a new bed, but that apparently did not exist because we never got in in 5 days. The coffee was […] horrible and the last 3 days of our stay, they were out of coffee cream. This hotel is at best a 2 star hotel. I will never stay there again. Read moreGenuine Hotels.com guest review
"Nice, clean and friendly people"
We enjoyed staying at the Holiday Inn, Forest Park. It was close & easy access to the things we had planned to do. The hotel was newly remodeled and the rooms were nicely decorated & clean. The people were very friendly & helpful. We had breakfast in the restaurant & thought the food was good. If we are ever in St. Louis again, we would definetly stay […] there again. Read moreGenuine Hotels.com guest review
"Close to wedding venue."
We have stayed there before. This time we were struck by the friendliness of the staff - specifically LaWanda. Also, the staff had obviously been instructed on the policy for service animals because we had no issues regarding my husband's guide dog.Genuine Hotels.com guest review
Response by Holiday Inn St. Louis - Forest Park/Hampton Ave. Thank you so much for being a loyal guest of the Holiday Inn Forest Park. We are happy to hear you returned and were pleased with our warm and friendly staff! I am happy to hear you were able to enjoy your stay with out issue, we do train our staff on the importance and procedures for guide dogs and we are always happy to have such an important member of the family properly accommodated so you and your husband could feel at ease. Please keep us in mind for future visits to the St. Louis area; we would love to have you back again soon! Sincerely,
Building appears to be a little older from the outside, but the inside looks nice. Our room was very clean. The staff was very friendly and accommodating. Good location also...close to Zoo, Science Center, The Muny and The Botanical Gardens.Genuine Expedia guest review
Response by Holiday Inn St. Louis - Forest Park/Hampton Ave. Thank you so much for staying at the Holiday Inn Forest Park! I am very happy to hear your enjoyed your stay and the amazing attractions that are at your fingertips from our location. Please keep us in mind for future visits to the St. Louis area. Sincerely,
"close to zoo and gardens"
Very goodGenuine Hotels.com guest review
The hotel was pleasing and relaxing. We didn't care to much about the breakfast, it was ok the price was a little over the top could have a better breakfast and deal at Denny's.Genuine Expedia guest review
A nice hotel, but maybe a little pricey. Service was great. Elevator was old and slow--that's our biggest complaint.Genuine Hotels.com guest review
"Close to everything"
The staff was very friendly. The breakfast was real good, not just cereal and toast.Genuine Hotels.com guest review
Response by Holiday Inn St. Louis - Forest Park/Hampton Ave. Thank you so much for staying at the Holiday Inn Forest Park. We are happy to see you enjoyed our amazing location close to all of St. Louis’s best attractions and our inviting staff! We hope you will keep us in mind for future visits to the St. Louis area!
greatGenuine Hotels.com guest review
"Friendly Staff and Convenient Location"
The hotel staff was the friendliest I have encountered in a long time. They were polite and helpful. They even gave coloring books and crayons to my kids. We were traveling to the zoo so it was a perfect choice. The hotel looked slightly dated on the outside but had a nicely refurbished interior. For the price I would reccomend this hotel to anyone […] who is looking to stay in this part of town. Read moreGenuine Hotels.com guest review
Response by Holiday Inn St. Louis - Forest Park/Hampton Ave. Thank you so much for choosing the Holiday Inn Forest Park for your recent visit to St. Louis. We appreciate you taking the time to let us know what you thought of your experience. I am delighted to hear you enjoyed your stay with us and our wonderful staff. We hope to be your home away from home when you are in the St. Louis area and look forward to your next visit.
This hotel has been recently updated with good room interiors. Great location near The Hill. Friendly, helpful, excellent staff. The worst thing about the place is the antiquated elevators. They are terrible and annoying.Genuine Hotels.com guest review
very satisfied..only complaint would be that the coffee was inconsistent...excellent one day...not so good the nextGenuine Hotels.com guest review
Response by Holiday Inn St. Louis - Forest Park/Hampton Ave. Thank you so much for choosing the Holiday Inn Forest Park for your recent visit to St. Louis. We appreciate you taking the time to let us know what you thought of your experience and are happy to see over all you were satisfied with your stay. We hope to be your home away from home when you are in the St. Louis area and look forward to your next visit.
We enjoyed our stay. The room was spacious and clean. We received a voucher towards a menu driven breakfast, so it was a good value for the money. The breakfast was very good. The staff were very helpful and made you feel welcome.Genuine Hotels.com guest review
"Very Thin Walls and not the best neighborhood"
We chose this hotel because it was affiliated with the St. Louis Zoo, which was the reason for our trip. However, the area was not one I would leave after dark and we should have stayed somewhere on either Hanley or Brentwood Blvd. Close distance to the zoo and much better area. The walls of this hotel are very thin and we should have listened to previous […] reviews, we heard simple conversations of people staying on both sides of us. Read moreGenuine Hotels.com guest review
Great customer service from the friendly staff. Free room upgrade. The room was newly renovated and we were extremely comformtable during our stay. Would definitely recommend it.Genuine Expedia guest review
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