"pur year anniversary"
I loved the fact I checked in real fast, they told me that there was room service til 10pm. That was good because I didn't plan to leave the hotel! I proposed to my girlfriend that night. We watched to watch a pay movie, but they said it was having technical difficulties. So we made the best out of channel surfing! Had room service about 8pm pizza an […] fried cheese cake it was pretty good next morning we got to breakfast about 9am. Over all I'd go back maybe in the summer an go see the ranch.:) Read moreGenuine Hotels.com guest review
Clean hotel, Good Staff. The hotel itself is OLD and very 'dingy'. Value was pretty good.Genuine Hotels.com guest review
"Unexpected Christmas Day Gift"
I stayed here because my son and future daughter-in-law overbooked there small apartment. I had never stayed here before but it was close to the apartment. I arrived in town @ 6:00 am Christmas morning. I had driven from Florida. The clerk told me that she wasn't suppose to check me in until 2:30pm. But stated that she understood my dilemma and check […] me in anyway. The room was clean and quiet. I really appreciated that. I was dog tired an frustrated. She saved our Christmas. Read moreGenuine Hotels.com guest review
could have done without the hair in/on the bathroom tub drainGenuine Hotels.com guest review
"Not over welcoming"
From the start checkin saff really was not real wecoming they seemed more worried about getting your credit card and making really sure that you knew that therewas an upcharge if you wanted a hot breakfast . We got a$200 charge for smoking in our room when we where not there . The next morning we went to get coffee it was out of a machine in paper cups […] . T his hotel should have been rated a two star . Read moreGenuine Expedia guest review
Very nice. Great staff.Genuine Hotels.com guest review
"Quiet convenient hotel for a night"
Would have like to have been offered a balcony/patio as I had last visit.Genuine Hotels.com guest review
"Great Hotel in the metroplex"
Great staff and great hotel. Clean comfortable perfect for an overnight business trip. My only con is if you are in any rooms towards the front of the hotel, it faces a major highway and you can hear all thr traffic. Made it hard to fall asleep.Genuine Expedia guest review
"Clean and comfortable close to home"
This room was very clean and comfortable. It was nicer than many hotels that I have stayed in that were much pricier. I had to stay due to plumbing not working at our home following the ice storm. It was so nice to stay very close to home and not pay an outrageous price. Would definitely stay again or recommend to relatives who come to visit.Genuine Hotels.com guest review
I thought the hotel offered excellent accomodations for the price big plus that they took dogs and offered handicap access to tubGenuine Hotels.com guest review
Wonderful. I will be back.Genuine Hotels.com guest review
"Great Texas hospitality"
I had two small dogs and the facilities and cost were fantastic for pets. Highly recommendGenuine Hotels.com guest review
"Fine, quiet room"
Clean facility, convenient location on freeway service road. Would not allow continental breakfast to be taken to my room ( a first for me).Genuine Hotels.com guest review
"Clean, comfortable, quiet"
I was in the Metroplex for a 2-day business trip, having driven up from Houston. Most of my appointments were in N. Dallas area so the location on Hiway 75 in Plano was convenient, especially since I didn't mind using the toll roads. I only needed a room for one night. The rate for one night was very reasonable considering the overall quality of the […] room and facility. My room was clean and comfortable and the staff very pleasant and the $4.95 breakfast was better than expected, with REAL eggs, bacon, and pork sausage (instead of the now typical chicken!). Only two complaints: 1) The TV was an old-style tube and there was no channel guide in the room. The hotel menu on the TV only indicated what channel(s) you could buy. 2) Check-out time was given as 11:00 am and since my first appointment that morning was not until 10:00 am, I was in no hurry. Yet promptly at 9:00 there was a knock on the door from the cleaning crew. Not a big deal in and of itself, except the lady seemed annoyed that I wasn't ready to leave yet. Read moreGenuine Expedia guest review
"Easy access to all of Dallas"
great hotel, good breakfast !Genuine Hotels.com guest review
"Rude, Poor Service, Smelled Musty"
The hotel clerk was quite rude when I checked in. I was there for a convention; when I asked where it was being held in the hotel, he gave a vague answer... when I repeated my question, he responded by telling me where the elevator was located. The room, while appearing to be freshly renovated, smelled old and musty. And the room heater stunk. Although […] most the convention members were placed in rooms away from the street, I was placed in a room close to the freeway. Because the hotel is on a freeway, heard freeway noise all night. MOST APPALLING was the restaurant! First, the posted hours are NOT the hours actually open. Second, went to The Lobby restaurant (the only one open at night) and sat at a table for 15 minutes and was completely ignored by all the waiters... one even went half way around the restaurant when serving food at a table near me to avoid walking by my table. Fortunately, there are lots of other restaurants nearby. Third, same horrible service the next morning with continental breakfast. The only thing positive I can say about entire the hotel is that the continental breakfast was actually quite good, in spite of the horrible service. I think the hotel was completely overpriced. There are newer, cheaper ones nearby. Read moreGenuine Hotels.com guest review
I thought the rooms would be more updated and the bedding more comfortable.Genuine Hotels.com guest review
Stayed here because of a conference at the hotel. Staff were helpful in providing late checkout.Genuine Hotels.com guest review
"Closest hotel to southfork ranch."
Nice hotel like walking into a time warp but very nice, carpets could do with renewing.Genuine Expedia guest review
Nice hotel, good continental breakfast, reasonable ($5) upgrade to hot buffet.Genuine Hotels.com guest review
"Great Hotel in Great City"
Great hotel, classy rooms and very helpful staff, I recomend this hotel to everyoneGenuine Expedia guest review
Very relaxing!Genuine Hotels.com guest review
Everything was fine except the continental breakfast. I went downstairs to get coffee and was not allowed to take my coffee to my room. Then they check your name off a list before I could get coffee or anything else, which to me made me feel uncomfortable. I always drink coffee while I am getting ready for the day. Other hotels we have stayed at, allow […] us to get coffee and anything thing else without having someone check our names off a list. We are also allowed to take our coffee to our rooms. Your hotel doesn't. That's the only complaint we have. My husband wasn't happy because he is disable and had to go downstairs for coffee. Read moreGenuine Hotels.com guest review
"hotel is run down"
This hotel is very run down. The beds are hard as a rock and everything is outdated. I will say the room was clean, but had an old, musty smell. The breakfast was sad - room temperature milk in a large jug that everyone must share, etc. You had to pay $5.00 per person extra to upgrade to eggs and sausage/bacon. Based on the condition of the hotels, […] this was not appropriate. I have stayed in much, much nicer hotels that serve a complete breakfast/buffet to all guests. Maybe this appeals to those that are nostalgic for Dallas, but even then, there are only cheap posters of the characters on the walls. I would definitely not stay at this hotel again and would not recommend it. Read moreGenuine Hotels.com guest review
"Very happy - Clean rooms"
A suite at this hotel is cheaper than a standard room at a name brand hotel. Huge in size. Nice pool/hot tub area. Old carpets and walls inside hallways but extremely clean hotel throughout. In-house food/bar. It was mostly an older crowd staying at the hotel but everyone (guests/employees) were very welcoming and accomodating. Would definitely stay […] again. Extremely great value for the price (Suites). Read moreGenuine Hotels.com guest review
"Several problems PROMPT RESPONSE"
GREAT SERVICE....lackluster accommodation. ...had to call maintenence twice in a 2 day stay first bc the tub didn't drain and the second bc the heater wasn't working....However when we called the desk they had maintenance out in less than 5 min both times and quickly got the problems resolved....then in the middle of the night the ac went out....didn't […] realize it till morning....decent place would stay there again bc of the service...can't expect nothing to ever happen and when it did they were on top of it. Read moreGenuine Hotels.com guest review
"Non Smoking smells like smoke."
Not all appliances stated in description were in the room. TV did not work had to move to another room. I paid in full ahead of stay and they required a fifty dollar deposit at check in? False advertising at best in my opinionGenuine Hotels.com guest review
"Very surprised by this gem."
We wanted to visit ranch so looked on Expedia for somewhere close. saw this hotel and it was so reasonably priced. I always check reviews and trust people are honest and there were really no bad things said and I agree. Although a bit old it is a real hotel with a bar etc unlike the chain hotels that are just a place to sleep. We also twice at chain […] hotels found hookers visiting all night. absolutely nothing like that here it was very classy. There was a poker tournament on when we arrived which was fun to watch and the Balloon festival people were all staying there and they were so friendly and nice. First time in 5 weeks of staying places we sat around a hotel and spoke to nice normal people. We had a nice room with tickets to the ranch and a good breakfast. If you want a big breakfast $4.95 extra but a great choice for that too. Our room didn't have a fridge which my husband needed for medication. Absolutely no problem to them they just said no worries we will get one immediately into your room and they did. The staff were just so friendly and polite. They drove us to the ranch and back in their free shuttle and the gentleman gave us a commentary on the area. We had to catch a flight that night and they said we were welcome to use facilities after check out. Read moreGenuine Expedia guest review
Was a standardhotel no specalitiesGenuine Hotels.com guest review
Decent, but overpriced. Continental breakfast is included, but they want $5 for eggs and oatmeal (I can buy a dozen eggs for 99c!)Genuine Expedia guest review
"Close to family."
It was interesting. Old mixed with new . Was surprised to see the old phone and TV but it was perfectly ok with us. The bed was very comfortable . I would stay there again .Genuine Hotels.com guest review
I was very pleasantly surprised with the Southfork Hotel. I always price shop and sometimes wish I had paid more. Not this time! It is a lovely, clean hotel and the personnel were friendly and competent. I will definitely stay there again. The only thing I didn't like was I thought the breakfast buffet was free. The continental breakfast is free but […] you have to pay approximately $5 for the hot meal. That irked me at first, but it was well worth it. The made to order omelets were out of this world and the waffle in the shape of Texas made me smile. Read moreGenuine Hotels.com guest review
"Southfork Hotel visit"
The hotel desk staff, housekeeping and dining room staff were all pleasant. Checkin and checkout were quick. Our room was ready when we arrived. The entire premises was very clean from the parking lot to the lobby to the rooms. There was plenty of parking. The free continental breakfast was OK however, the coffee was always cold and they could have […] kept the selections refilled for those that eat a little later. Read moreGenuine Expedia guest review
This hotel blowed my mind, it was really big, nice & very clean, comfortable. Lots of good restaurants in less than miles distance made it even attractive...Genuine Hotels.com guest review
Stayed at hotel on overnight trip to Dallas. Was very impressed w/service given by staff&how accommodating staff was. Complementary pick up&drop off to SouthforkRanch &area locations,which was a big PLUS,since we didnt know area.Would defiantly stay there again!!Genuine Hotels.com guest review
"Room on the first floor."
I found the hotel to be very nice. The room and bathroom was very clean. The bed was very comfortable. The only complaint I have is that the restaurant closes after breakfast even with several conventions going on throughout the hotel. There were a lot of us from our pageant that wanted to buy some lunch and dinner but unless we went in the bar, there […] was no food to be had. We had to get in our vehicles and travel to go get food. Read moreGenuine Expedia guest review
The hotel was conveniently located on Hwy. 75. The room was clean and spacious. The air conditioner worked well but was quite noisy. Continental breakfast is included. On the whole, it was a good experience. Good value.Genuine Hotels.com guest review
"Older but updated some ..."
Older with some updates ... could use a few more. Very clean, beds comfortable.Genuine Expedia guest review
All I can say is everything about my stay at this hotel was truly great.Genuine Hotels.com guest review
This hotel has delicious breakfast. The rooms should have curtains. Id never been in a hotel with bo curtains. That was kind of weird. And the TVs should be updated. Bed was very comfy !Genuine Hotels.com guest review
Excellent location in for visiting Southfork Ranch. Mall and restaurants within convenient reach. Very good breakfast. Valu for money.Genuine Hotels.com guest review
"Good Value Hotel"
Room was very clean. Receptionist was very helpful although I checked in rather late. This hotel was cheaper than others near my business conference. Only 2 MINOR problems: hair had not been removed from shower when I arrived, and ice machine was out of ice after midnight on a Tuesday night (but worked well Wed. at 11 a.m.). I would stay here again […] if I needed a hotel in the area. Read moreGenuine Hotels.com guest review
The hotel was clean and the service was excellant. Great for a one night stay before leaving for the airport.Genuine Hotels.com guest review
This is an older hotel. It is okay for a one night stay. If I were staying longer, I would look for a different hotel. The hotel, including the room, was clean The room did have a distinct smell though. The television was old and unplugged. I had to move the dresser to plug it back in. The lighting wasn't very good either. The shower didn't work well […] and the tub drained slow. While drying my hair with my personal hair dryer, we lost power in the room. Had to call the front desk and they had it back on in just a couple of minutes. The stay was okay for what we needed, just a place to sleep during two days of shopping. Read moreGenuine Expedia guest review
"Loved this hotel"
Outside the hotel was clean and modern looking. Inside was a pleasant surprise. Very "Dallas" with comfortable leather chairs and sofas. Dining room beautifully decorated, large and comfortable. Breakfast area clean, well stocked with great food (buffet and made to order). Room was large, very clean. We experienced a problem with the shower and once […] reported, was if Ed in less than 20 minutes. Staff was friendly, helpful and always there when needed. They supply free transportation to the southfork ranch to and from, as well as any restaurants etc you wish to go to within a short timeframe...and there were plenty of restaurants and shopping. Read moreGenuine Expedia guest review
"Great hotel. Very Texas!"
We really enjoyed our stay here! Staff was great. We have a 6 month old and they asked us if we wanted a crib (pack n play) for him.Genuine Expedia guest review
"Pet friendly - not so much"
We stayed here because of the discount to the South Fork Ranch Tour Tickets. Overall the place is nice. Lighting in the hallways could be brighter but the room and staff were great. The Pet Fee is very steep relative to other hotels both locally and across the Southwest. With the high pet fee we expected a dedicated pet area but were disappointed. […] There seems to be enough parking that if 3 or 4 spaces were converted to a dog walk they would hardly be missed. Our only real disappointment was dinner. The Shrimp Cocktail was delicious. Our first steak was tough and overcooked. We returned it (bar tender did a great job), the replacement steak was raw in the middle and barely seared and it was still tough with a lot of grizzle and fat. Read moreGenuine Expedia guest review
"Everybody was super; need more plug ins"
great experience; I enjoyed all the pictures, pool, hot tub.Genuine Expedia guest review
We've been to Plano many times but didn't realize this hotel was even there. We were very pleasantly surprised. It has a rich feel to it with beautiful wood accents and the rooms are good size. Plus, they accept pets, which for us was required. Everyone was very friendly and the breakfast service was quite nice and very reasonable if you want to upgrade […] to the full service. It's not exactly hidden, in fact it's right on the US 75 access road, but it just doesn't jump out at you so it helps if you have GPS to help you find it. Even though it's on the freeway, we heard no road noise in our room. We're looking for reasons to go back. Read moreGenuine Hotels.com guest review
"A beautiful place"
This was a stop for us on a trip to San Antonio. It was a beautiful, clean, amazing hotel. I would have like to have stayed another night and made the trip to Southfork, but it wasn't in our schedule to do so. Expect top quality service, a great restaurant and bar.Genuine Hotels.com guest review
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