"Very nice stay"
Everything was excellent except the pool water was dirty but we really enjoy are stay very comfortable bed and staff was excellent. I really recommend this hotel :)Genuine Expedia guest review
"Very nice and reasonably priced!"
Hotel staff was very pleasant, nice clean rooms, excellent free breakfast buffet! Definitely recommend and would stay here again!Genuine Expedia guest review
"Great spot, great service!"
We stayed over for a noght when we mved to Dallas. What a great welcome to a new city. Friendly staff and lovely room, pet friendly as well. Close to whatever you need.Genuine Expedia guest review
"So So they said renovations coming soon"
Westin is just so so hotel in DFW.. Nothing to write home about but convenient.. Nice BarGenuine Hotels.com guest review
The rooms are quite dated but I guess as it is an airport hotel, it is something not totally unexpected, although disappointing that it doesn't meet the standards of more "city" location WestinsGenuine Hotels.com guest review
"Not bad but not great"
Hotel is old; need some renovations. This is a Westin lower grade and should be rated a 3 star (not 4).Genuine Hotels.com guest review
Room service was terrible they delivered the wrong food over 40 minutes lateGenuine Expedia guest review
The room was fine. The promised breakfast was not early enough. As it was, I just made the flight. My flight was at 7:30 AM. The dollar value of what I was able to take advantage of was questionable. I won't be staying at your high priced place in the future.Genuine Hotels.com guest review
"Great Airport Hotel"
Was treated with exceptional hospitality by all staff. Loved my room, and can't thank them enough. Will definitely stay here againGenuine Hotels.com guest review
Overall it was a nice but older hotel. The service was horrible. Valet for the car but when we wanted to leave we stood there for 10 minutes waiting. Had to get the keys myself and walk the parking lot to find and get my car. Refrigerators in the rooms. Great but they are locked and when we called to have it unlocked we were told they were "decommi […] ssioned." Read moreGenuine Hotels.com guest review
Comfy bed helpful staff with directionsGenuine Hotels.com guest review
"Respite at Westin"
Had a flight cancelled and was seeking a room. Westin came to the rescue. Great service - wonderful staff and shuttle driver. Only at the Westin for 13 hours and was impressed.Genuine Expedia guest review
"Check before you book"
I was very disappointed because I was not informed that this hotel accepted pets and had I known that I would have not stayed there. My wife and I notice there was a lot of dog hair all over the sofa and chairs. We were not pleased at all.Genuine Hotels.com guest review
"airport convenience and very conmfortable"
The room offered a spa feel that made for a great night sleep. The food in the restaurant was very tasty and servers were terrific.Genuine Hotels.com guest review
Disappointed that the pool and workout area was being worked on and the website didn't reflect that. We arrived too late to go to the neighboring Sheraton's pool. The grill/Lounge staff was in attentive. We stood waiting to be seated for several minutes while staff members kept doing what they were doing. Also, $12 for grilled shrimp cocktail. Four […] flavorless, small shrimp delivered with an out of the bottle cocktail sauce. I really was less than impressed with the service of the hotel. The bed was comfortable though and the room was clean. Read moreGenuine Hotels.com guest review
The bed was so amazingly comfy. 11th floor view was nice. Paying 3 dollars for the breakfast wad totally worth it. Beyond amazingGenuine Expedia guest review
Room crowed. Not much walking space between end of beds and dresserGenuine Hotels.com guest review
"Not that clean"
Had to switch rooms... First room smelled bad and the second room was better. But the furniture was old and scratched all over and there was hair wrapped around toilet.Genuine Hotels.com guest review
Room was clean. Location was great for easy access to Great Wolf Lodge, Grapevine Mills area. There was a wedding party present on our floor intent on having fun, and with that fun came some noise most of the night. For the ocassion, it was understandable. Enjoyed the stay.Genuine Hotels.com guest review
Me and my husband needed a getaway and decided on Westin Hotel. The Hotel was clean and nice. We stayed on 9 th floor of the Hotel. It was a quiet and relaxing night for us. We loved every minute of our stay.Genuine Hotels.com guest review
The staff was very friendly, hotel was nice and clean...very comfortable. The breakfast buffet was amazing! There was everything... fresh fruit and yogurt, to made to order omelettes! Most hotels I've stayed in offer only continental breakfast, but this had everything! I will surely stay here again the next time I'm in the area.Genuine Expedia guest review
"Great stay !"
Pool was out of order, didn't want to use another hotels pool, otherwise stay was great !Genuine Expedia guest review
"Nice hotel easy to get to"
It was a very enjoyable time my son and I was on a mini vacation. He is eight and wanted to go to Lego Land. The hotel was at a perfect spot. It was ten min to Lego land and the grapevine mall were we stayed most of the timeGenuine Expedia guest review
"Weekend of rest and fun."
The hotel was very very busy. Even with all the people we found the room to be great. We couldn't hear anything from our room. That's great because there were alot of kids there this weekend for volleyball and other activies. The only thing that was disappointing was when we came back from the stockyards... We had no clean towels and I our room had […] not been touched. We had to call late that night for fresh towels. It was a good thing we weren't messy people or this would have been worse coming back too. The staff was very friendly and helpful. Heavenly beds... they are correct on that one. Our bed was great. Overall we had a very enjoyable time. Read moreGenuine Expedia guest review
"Westin - DFW"
We loved the hotel! I will go back again.Genuine Hotels.com guest review
Great - wish I could have stayed longerGenuine Hotels.com guest review
"Greatly convenient to the DFW Airport"
Great accommodations, comfortable, quiet and clean.Genuine Hotels.com guest review
"Convenient & Reasonable"
Very good customer service, convenience, and accessibility to airport...Genuine Hotels.com guest review
We came for wedding in the Westin. I found the hotel to be average, a bit dingy, and extremely dark. Their lighting is horrible. In addition, I found that the tub was dirty and stained.Genuine Expedia guest review
"Great hotel near the airport."
Needed a place to stay near the airport and the Westin worked out great. Fast courteous free shuttle service and reasonable parking for DFW. Wouldn't change a thing if I had do do it again.Genuine Expedia guest review
Stayed here 2 nights before my honeymoon. Excellent!Genuine Hotels.com guest review
"Valet lost my keys to my car creating a fiasco!!"
I checked in early Wednesday evening for an early flight out Thursday morning. I had Hotel Valet to park mercedes due to limited parking available. I proceeded to check in leaving things I would not need in the car til morning. The room being on the 2nd floor was just above the conceirege. Early the next morning (6am/CST) I get up to catch an early […] flight as I hand on duty Valet my ticket stub for my vehicle; he races in and out of the hotel looking and searching thru drawers. Consequently could not find my keys. My time is now even shorter, I have items in my vehicle that are to accommodate on my trip and are now inaccessible. Manager is called in and nothing. The vallet arranges for the shuttle to get me to the airport to avoid me missing a flight. I board the plane but have to now purchase another case for my laptop considering my laptop bag is in the car along with my travel charger. I make it to my destination later that afternoon call back and still no keys. My vehicle now has to be towed to the Mercedes dealer, new keys are ordered because of the model/make of the car the keys must come from Germany taking an average of 3 days. I return from my business trip with my car still att he dealer, no keys inconvenienced, spent out more than a few hundred dollars that were not budgeted a week passes and still without my car. A nightmare! To add insult to injury after a few days my keys turn up mysteriously? The GM had no idea that they were returned let alone found. Read moreGenuine Expedia guest review
Very accommodating staffGenuine Hotels.com guest review
It's a older Westin, the room have very small bathrooms. Excellent friendly and well trained staff. I would stay there again.Genuine Expedia guest review
Convenient to the airport. Good rate. Fast service.Genuine Expedia guest review
"A weekend getaway"
Hotel was good and breakfast was excellent (but not free) rooftop pool was open but rooftop jacuzzi was down both days we stayed, which was one of the reasons we booked there because we wanted to use both the rooftop pool and rooftop jacuzzi.Genuine Hotels.com guest review
"Best anniversary EVER!"
I was so pleased with this hotel that it couldn't have been a better place to celebrate our anniversary. First, it was the first hotel stay of me and my significant other's time together. We decided to come back for our anniversary which was Monday. They remembered what room we were in the first stay and gave us the same room for this time as well. […] When I arrived, the bathroom wasn't clean as I hoped but as soon as I called guest service, they were prompt to fix the problem. I was satisfied. We left to have a nice evening out. When we got back there was complimentary gifts waiting for us to apologize for the inconvenience. I was thrilled. It put the cherry on top of a great stay! I was more than pleased with the level of comfort and the level of attention we received. Read moreGenuine Hotels.com guest review
"Very Nice Hotel."
Had a king suite. Lots of room. The bed was ultra comfortable.Genuine Expedia guest review
This place was fantastic. Service and friendliness was great.Genuine Hotels.com guest review
Room was great! The bathroom was much smaller than other equal hotels and the speed of room service was not quite up to par but was offset by the staff friendliness.Genuine Hotels.com guest review
"Everything was just fine"
Went to the hotel to for a night to watch a golf tournament. Must say it was nice, from the valet man, to the fast elevators, Rooms were nice and well sound proof... The market buffer breakfast Was good! Almost any breakfast item you could want IGenuine Expedia guest review
Just a friendly warning to anyone purchasing a stay at this hotel. They will charge an additional $50 fee to your account and hold it for 72 hours for incidental expenditures. Something to keep in mind if you're working on a tight budget.Genuine Hotels.com guest review
We got the room at a discounted rate and it was very nice.Genuine Hotels.com guest review
My wife and I spent a nice friday night here while I was on business. It's a nice Westin and has everything that you would need. Unfortunately our bathroom was a little dirty on arrival but that wasn't too bad. Their isn't much within walking distance from the hotel but that is expected from an airport hotel. Overall just average. The 3pm late checkout […] however was excellent. Read moreGenuine Hotels.com guest review
"Westin is my new favorite hotel chain!"
First of all, I cannot believe I've never stayed at a Westin before this visit, it is wonderful! The bed was great, the bathroom was a good size, the T.V. was good. We went to the gym and it was fantastic - I've never seen a hotel gym with free weights, but they had them here. To me though, the best part about the hotel is the staff's level of service […] and the free breakfast. This was a fantastic breakfast too, not just a few pieces of fruit and a bagel. I'm talking omelets, bacon, potatoes, smoked salmon, various smoked meats, including what I think may have been spec (an italian smoked ham product). If the other Westin's around the country are as good as this one, they have won a lifelong customer, because this was a thoroughly enjoyable experience! Thanks to the staff and the management for making this an experience that my wife and I will remember for a long time! Read moreGenuine Hotels.com guest review
Very pleased with ALL of the staff. From Front Desk to Room Service to Dining (which we has contact with all), everyone was spot on. Room was VERY comfortable and large enough to easily accomodate our four (myself, wife and 2 kiddos). This was a spontaneous trip for Mother's Day and EVERYONE we came in contact with wished her ("Momma") a GREAT day. […] Breakfast was cooked to order and delicious. Only con was the hot tub was currently out of order. That being said, it was a GREAT stay and will definitely consider staying here again! Read moreGenuine Hotels.com guest review
Great staff.....difficult time sleeping on the rock hard beds!Genuine Expedia guest review
"Probably 3.5 star. Low-end Westin."
Stilla very nice hotel. What is the deal locking an empty fridge?? Very clean. No premium movie channels included.Genuine Hotels.com guest review
"Good, but not all that great"
The hotel had several stories, and looked very majestic from the outside. But, once in you were eh, nice. Then you got to the halls with a muted green color, that made you feel like eating bland peas. Then you went into the room and felt cramped and stuffy, if it weren't for the white sheets I might have thought we were in a dungeon. The hotel staff […] was nice. Breakfast was good, and the staff aimed to please, but really everyone should be able to eat a Complimentary breakfast without having to receive a ticket. All in all the hotel was good, not overly done. There was nothing really spectacular about it or the staff. They really should repaint the halls, we were on the 6th floor. And they should consider moving the smoking area, it kind of cheapens the stay allowing smoking right outside of the door area. And all the men at the front should wear either a suit or a crisp shirt and tie. Keys should not hang from pockets. The lights to the side of both doors had a Addams family like spiderweb, maybe alittle indepth housekeeping too. All in all a good stay. Read moreGenuine Expedia guest review
Awsome Hotel!!! Staff made our stay very comfortable,Great Hotel for a familyGenuine Expedia guest review
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