All hotels in Portland, Maine, United States of America
1 room, 2 adults
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155 Riverside St, Portland, ME, 04103, United States of America, ‏‎855-239-9225
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3.7 / 5Good

Score breakdown (from 529 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.9
  • Comfort
    3.8
  • Condition
    3.6
  • Neighborhood
    3.5
2.0 / 5Fair
"You get what you pay for"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Dirty tub. Sink didn't drain dirty mirrors. Yellow tinged linen
Genuine Hotels.com guest review
1 night business trip Sep 18, 2014
Michelle
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Clean. Quiet. Safe feeling. Offering restaurant discounts and easy access to a multitude of stores.
Genuine Hotels.com guest review
1 night trip Sep 16, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
We checked-in to a 'non-smoking' room that smells like you're cooking in the kitchen and were exchanged to another room that has a pungent smell of cigarette smoke. The bathroom is a bit flimsy. The plastic siding around the tub is bulging and the plastic tub is not strong enough to hold the weight of a human being (i'm only 100 pounds and i can bounce on the tub). Overall cleanliness and service is ok. The location is right next to the exit of I-95 and has a Shaws' supermarket, Panera Bread and Dunkin Donuts close by. Overall, the hotel is rated a '3' because of its location but room quality deserves a '2'.
Genuine Hotels.com guest review
2 night family trip Sep 5, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was clean. Needs to be upgraded, but its decent.
Genuine Expedia guest review
Other trip Sep 13, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very nice I would stay there again
Genuine Hotels.com guest review
1 night trip Aug 19, 2014
tara
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
very nice and comfortable
Genuine Hotels.com guest review
1 night trip Aug 24, 2014
linda
US
4.0 / 5Excellent
"On the Small Side"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was a bit smaller than average, but very clean and well maintained. The shower was the best I have experienced. The attached breakfast/lunch cafe is very good.
Genuine Hotels.com guest review
1 night trip Sep 6, 2014
Tom
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
worn and dreary
Genuine Hotels.com guest review
1 night trip Sep 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel, poor location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
Good place to stay fora good price.
Genuine Hotels.com guest review
3 night trip with friends Aug 29, 2014
Jim
US
4.0 / 5Excellent
"Standard chain hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Located outside of town. No microwave or fridge. Breakfast is served in an adjoining restaurant and is not complimentary. The room was very nice and comfortable.
Genuine Hotels.com guest review
1 night family trip Sep 3, 2014
Brooks H.
US
3.0 / 5Good
"Staff friendly"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
No screen on slider, room had stale smell, beds not comfortable. Employees were very every nice though.
Genuine Hotels.com guest review
3 night romance trip Aug 29, 2014
Lm
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
nice to have a balcony however metal on bed frames is not padded and sticks out causing injury. No continental breakfast. we were not notified ahead of time that the name had changed from howard johnsons to ramada
Genuine Expedia guest review
Other trip Sep 4, 2014
A Traveler
US
3.0 / 5Good
"Friendly service; pretty clean"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Staff was very friendly and helpful. Maids did a great job. Our balcony had a colony of moss from the drippings of the a/c that needed to be addressed. The restaurant, Seasons Grille, was dark and dingy. Service was slow, too.
Genuine Expedia guest review
Other trip Sep 3, 2014
erin
US
3.0 / 5Good
"Good for the rural area"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel was older however sufficient for the options within the rural area.
Genuine Hotels.com guest review
1 night business trip Aug 27, 2014
A Traveler
US
2.0 / 5Fair
"Complaints."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
When we arrived we asked for a refrigerator but were told that they would try to find one. We had medication that needed to be refrigerated. Eventually one arrived. We left for the afternoon and when we arrived back a second refrigerator was in the room. We called down to have it removed but it never was. We were at the hotel for three days. The worst problem was the strong mildew smell coming from the bathroom. We spoke to the housekeeper on our floor and she said she would have it washed down with chlorox if we didn't mind the smell. There was no chlorine smell so obviously nothing was done to alleviate the problem. We had made our reservation with a Howard Johnson hotel. We should have been notified that the property had been sold to Ramada as this caused us a problem in trying to find the hotel.
Genuine Expedia guest review
Other trip Aug 31, 2014
Gerry
US
2.0 / 5Fair
"Older hotel with Shady clientele"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Had to move rooms in the middle of the night due to a car alarm going off every 10 mins outside our window.
Genuine Hotels.com guest review
2 night trip Aug 23, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
not very clean. Coffee maker was stained. beds were small for 4 guests.
Genuine Expedia guest review
Other trip Aug 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The location had easy access to highway and Portland. I'd stay there again.
Genuine Expedia guest review
Other trip Aug 29, 2014
Becca
US
5.0 / 5Outstanding
"Driving Distance to Popular Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was a perfect stay. Affordable. Clean. Great location. Nearby restaurants, gas station, convenient stores, and popular tourist location.
Genuine Hotels.com guest review
3 night romance trip Aug 20, 2014
Linh
US
3.0 / 5Good
"OK value for the price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It is what one would expect from a Ramada Inn. Our only criticism is that the hotel changed from a Howard Johnson, which is what we booked, to Ramada Inn about a week before we arrived and we were not notified. It caused some confusion and concern as we searched for the HJ and could not find it.
Genuine Hotels.com guest review
1 night trip Aug 10, 2014
A Traveler
US
2.0 / 5Fair
"close to Maine Turnpike"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
we had a king size bed where one side was almost against the wall leaving about 10 inches of walking space. A/C cooled just fine but roared when it cycled on - sounded like a motorboat. We stayed here before when it was a Howard Johnson so the change of name has not helped the deficiencies of the room. It's an old and worn property would not stay here again.
Genuine Hotels.com guest review
1 night family trip Aug 23, 2014
Bernard
US
2.0 / 5Fair
"What a rip-off....."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We paid $188 for one night at this place. The only good thing about it was the nice woman behind the counter. The decor was completely outdated, we were laughing hysterically as we were walking down the hallway. The room wasn't anything special and the toilet was crooked. The decor, again, was seriously outdated, which to most people wouldn't matter but for what we spent, you would think they could invest back into the hotel. It was a complete rip off. I have spent less and stayed at MUCH nicer hotels. We made the best of it because we really just needed a bed for the night but the bed was NOT comfortable and the pillow cases had stains on them. We slept in our clothes and on TOP of the sheets and blankets. Would NOT recommend.
Genuine Expedia guest review
Other trip Aug 25, 2014
K
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
What to say? It's a very standard hotel.... We have no opinion about it.
Genuine Expedia guest review
Other trip Aug 22, 2014
Jean-Christophe
US
4.0 / 5Excellent
"Portland"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Pleasant check-in, comfortable room and easy to get to all areas of town by car
Genuine Expedia guest review
Other trip Aug 21, 2014
Vince
US
4.0 / 5Excellent
"Was as good as we needed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was clean and comfortable..Not the best quality sheets or bedding but it was fine for a one night stay.
Genuine Hotels.com guest review
1 night trip Aug 18, 2014
david
US
4.0 / 5Excellent
"Very nice amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
This hotel is a renovated Howard Johnson. My husband enjoyed the mini-gym although a few of the machines were not working. There's an indoor pool which we didn't have a chance to enjoy. The room was smallish but served its purpose nicely. There was a microwave and refrigerator in the room along with bottled water and snacks for free. The area was noisy at night since the hotel is right off the highway but not enough to be bothersome. We really did enjoy our stay. Staff was vey friendly and helpful.
Genuine Hotels.com guest review
3 night family trip Aug 16, 2014
Bobbi
US
2.0 / 5Fair
"Worse for the wear"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
I specifically did not want to stay at the Howard Johnson's and thought that when I booked at Ramada Plaza that it was a newer, nicer hotel. If it was mentioned that this hotel was previously the HJ, I must have overlooked it. The hotel is a little worse for the wear, just not what I was expecting from a Ramada, exactly what I knew it would be as the HJ. I was disappointed as we only had 3 days in Portland and I wanted to stay at a nicer place with my family and sister visiting from the midwest.
Genuine Hotels.com guest review
2 night family trip Aug 12, 2014
Lisa W.
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
I had stayed 2 nights in 2 different rooms, The queen business suite was nice with fridge microwave and bottles of water etc. The standard double rooms which were booked ahead of time for much more money were roomy but lacked the ammenities of the first room, something to consider for an extended stay! :) Service was great and pool was a nice feature. Most everything is a bit dated but very clean!
Genuine Hotels.com guest review
1 night business trip Aug 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Good value close to Portland"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was a great stay, we had a kind size comfortable bed with a Jacuzzi tub. The room was clean and quiet except for some late night motorcycle noise from parking lot.
Genuine Hotels.com guest review
1 night trip with friends Aug 14, 2014
A Traveler
US
2.0 / 5Fair
"Outdated and lazy"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The staff behind the desk were polite and informative. Housekeeping did kess then minimal. Did not make beds, did replace shampoo and glasses but hat was because we needed to ask. The faculity was out dated the lights over the bed were only on switch and one person could not shut off the light but leave the others on. There were very few outlets the outlet you would use for blowdryer would not keep the plug in it kept falling out. There was mo fan in the bathroom so the room remained hot and humid.
Genuine Expedia guest review
Other trip Aug 17, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
About right for the price
Genuine Hotels.com guest review
1 night family trip Aug 10, 2014
JZ
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Although we were pleased with the room, we were awakened each night at approx. 3am and were exhausted for our long drive home. The first night, I requested an 8:30am wake up call, only to receive the call at 3:10am! The second night, we were awakened at 3:04am by 2 men in the parking lot talking, swearing, laughing and carrying on outside of our sliding glass door. After 20 mts., I called the front desk who sent someone out to talk to them. It didn't end until 4am. Also, the hotel provided us with a 10% off breakfast coupon to be used at the adjacent restaurant; however, we found out it didn't apply to the days we were there.
Genuine Hotels.com guest review
3 night trip Aug 8, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel is conveniently located by 95 exit , a Shopping center, restaurant and carry outs. Short distance to downtown by car. Room was clean, but bath towels were dingy, tissues were out and toilet paper was sparse . Otherwise it was fine,it met our needs and we would stay again
Genuine Hotels.com guest review
3 night trip Aug 5, 2014
Ms. Hill
US
4.0 / 5Excellent
"Great Place for a night"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
The room was clean and comfortable, the front desk women were extremely pleasant. I accidentally left my iPad in the room and they called me 3 minutes after my stay to let me know :) The location is a mile from Shaws, Panera, etc. BUT across the street from a strip club, literally as close to 95 as you can get. Overall, great for a night but this is not the place to stay if you want a Portland experience.
Genuine Hotels.com guest review
1 night trip Aug 6, 2014
Sarah
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I had booked the Howard Johnson and nobody told me the name had changed so I had a bit of difficulty finding the place. The staff at the front desk was excellent, very fast and nice. However, the rest of the staff was cold and not very friendly. The room was ok but nothing special. The pool and hot tub were nice. I was impressed with the depth of the pool (8 ft. at the deepest). The food in the restaurant was good. The breakfast restaurant was way overpriced for the food though. Free Wi-Fi was definitely a plus.
Genuine Expedia guest review
Other trip Aug 12, 2014
samm
US
4.0 / 5Excellent
"It works"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Like others have said, it was a dated but clean, convenient location and staff was nice and helpful
Genuine Hotels.com guest review
1 night trip Aug 8, 2014
Heidi
US
3.0 / 5Good
"Under renovation"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Friendly staff... The Seasons grill actually had an extensive menu and prepared well.. I ate three dinners there...didn't leave the property.. Great specials...
Genuine Hotels.com guest review
3 night trip Aug 4, 2014
Paul G
US
5.0 / 5Outstanding
"Reasonable price & convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed just one night got in late left early AM. My room was very clean. Nice bathroom, looked newly renovated. granite top w/very nice bath/shower. I didn't take advantage of any amenities. I just needed a place to rest my head & body. Very acceptable
Genuine Hotels.com guest review
1 night trip Jul 29, 2014
John
US
5.0 / 5Outstanding
"staff very accomadating"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very clean. Hotel staff very Friendly and accomadating
Genuine Hotels.com guest review
1 night trip Jul 30, 2014
A Traveler
US
3.0 / 5Good
"Good overnight spot"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    2.0
This hotel was a little out of the way from downtown but was a good crash spot for the night
Genuine Hotels.com guest review
1 night business trip Aug 1, 2014
A Traveler
US
2.0 / 5Fair
"Easy on and off highway"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The walls were thin, as in a lot of noise passed through.
Genuine Expedia guest review
Other trip Jul 26, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Nice front desk staff. Disappointed in lack of cleaning in room. Shower had hair on wall and there were crumbs on carpet.
Genuine Expedia guest review
Other trip Jul 22, 2014
A Traveler
US
3.0 / 5Good
"Right off the Maine Turnpike"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Hotel was fine. Nothing stood out either way!
Genuine Hotels.com guest review
1 night business trip Jul 16, 2014
EG
US
4.0 / 5Excellent
"Great room at a great rate"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed at the Howard Johnson in Portland Maine with friends and were very pleased with the cleanliness of the room. We appreciated the updated features and the friendly staff. Housekeeping was very good. Would stay here again. Loved the restaurant for breakfast; wonderful staff.
Genuine Hotels.com guest review
5 night trip with friends Jul 13, 2014
MaryAnn
US
5.0 / 5Outstanding
"Nice hotel; close to the Maine Mall and Portland"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I booked my stay through Expedia's Unpublished Rates, but I figured it couldn't hurt to try something new. After a long drive from PA, I arrived well before check in, but Meghan, the front desk employee, managed to find me a clean room so I could relax and settle in. The room was in the back of the hotel, so it was quiet and relaxing. The room itself was spacious and clean. Plus it was only 10 minutes away from Downtown Portland.
Genuine Expedia guest review
Other trip Jul 21, 2014
Jamie
US
4.0 / 5Excellent
"Central location for fun"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My husband and I stayed here for the largest portion of our honeymoon. We loved its central location to attractions, restaurants, and interstate access. The staff were very friendly and competent. The pool was under construction but they provided a hot tub for our use.
Genuine Expedia guest review
Other trip Jul 20, 2014
Bekah
US
4.0 / 5Excellent
"Pool was closed."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel is fine as far as clean and feeling secure while staying there. The pool was closed for cleaning the day I arrived, and was closed for a couple days, so I never got to use it. I wish I was made aware of the pool being closed before booking. I would have compare hotels in the area that would have an open pool. ALL staff were excellent.
Genuine Expedia guest review
Other trip Jul 17, 2014
Karen
US
3.0 / 5Good
"Our stay at Howard johnson"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
the hotel is older and the pool was out of service because they were fixing it. Also no Kleenex tissues in room. Staff were nice and room was clean.
Genuine Expedia guest review
Other trip Jul 16, 2014
Debbie
US
3.0 / 5Good
"Hotel has seen better days"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is apparently soon to become a Ramada Hotel. I hope the change in ownership is accompanied by some major renovating and improvements. Our room was furnished in dark colors. The furniture looked old and the upholstery was worn. The hotel listed an indoor pool and free wifi among the amenities. The indoor pool was closed for repairs a dn the wifi signal was weak at best and non-existent most of the time. The room was clean enough and the bed comfortable enough, but even at the Expedia bargain rate, I felt that we were overpaying.
Genuine Expedia guest review
Other trip Jul 16, 2014
Stef
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
We were visiting downtown Portland and this hotel was an easy drive into the city.
Genuine Expedia guest review
Other trip Jul 14, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews